Avis clients sur Fracttal

En savoir plus sur Fracttal

Fracttal est un logiciel GMAO (gestion de maintenance assistée par ordinateur) et EAM (Enterprise Asset Management) dans le cloud.

En savoir plus sur Fracttal

Avantages :

Easy to use and rules are clear. API's provide independence to customers to update or get data.

Inconvénients :

That there are times when you are working and you leave the program.

Fracttal - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,6
Fonctionnalités
4,5
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,9/10

Fracttal a reçu une note globale de 4,6 étoiles sur 5 d'après 489 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (489)

ANDRES
ANDRES
Ingeniero Plataforma Facility Management (Chili)
Utilisateur LinkedIn vérifié
Eau/gaz/électricité, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Very good and easy-to-use CMMS

5,0 il y a 3 ans

Commentaires : It is an excellent CMMS for Facility Management Services and every Maintenance Management System. It makes your job easier.

Avantages :

Very easy and intuitive to use and administrate. Mobile use by technicians' cellphones. Great and constant support by Fracttal.

Inconvénients :

It could include planned and on-demand services for Soft Facility Management such as cleaning , gardening, housekeeping. This sort of Service Orders don't get accumulated.

Jesus A.
Jesus A.
Ingeniero de proyectos y mantenimiento (Colombie)
Utilisateur LinkedIn vérifié
Génie mécanique ou industriel, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Implementing Fracttal in a maintenance services and installation of HVAC sistems enterprise

4,0 il y a 3 ans

Commentaires : i have been using Fracttal sinde past beginning of september, so, Im interacted with this software during close of 1 month and 15 day. Although this is new for me. I'm Trying to learn and focused on Activos area, before I can apply its complete tools

Avantages :

Advantages and benefits of apply software to maintenance planning and programming daily: -Consolidation and distribution of technical information, giving a new order to those date -Controlling through KPIs -Dashboard show a global panoramic about how is working every service and new installation -Save time -Less repetition of process -Less repetitive actions -Better communication between customers and us, generating a new productive relations

Inconvénients :

-Massive charging of information -Due to Fracttal is a cloud-web app, this necessary having a sure and fast internet connection to internet

Lilian
Purchasing manager (République dominicaine)
Textile, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pros

2,0 il y a 3 ans

Commentaires : it is good to start organizing your process for follow up on maintenance, historical, for actives .

Avantages :

it is very easy and practice to what was created for maintenance

Inconvénients :

purchase order vs request cannot make as take same number sequence

Jorge
CEO (Guatemala)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Cms and Ema for maturing and growing companies

5,0 l’année dernière

Commentaires : Positive. Fracttal is a very good tool and allows to get all team members on board the implementation process

Avantages :

Ease of implementation. The tool allows for easy deployment and training of maintenance teams. Additionally, the analytics functions allow for involvement of middle management during implementation

Inconvénients :

The first load of information is very time consuming and is very specific to Fracttal for companies migrating from existing cmms. Otherwise, for clients new to cmms it’s the normal organisational registering work

Cristian
Cristian
Jefe de Mantenimiento e Infraestructura (Chili)
Utilisateur LinkedIn vérifié
Énergies renouvelables et environnement, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Best CMMS

5,0 l’année dernière

Commentaires : You can compile, simplify and easy expose all your maintenance costs and maintenance records directly from your technicians, you can save a lot of management time and improve your KPIs.-

Avantages :

This software is very easy to use, and also is very simple to set up and configure it. It has a lot of different filters and custom fields to configure specially to suit your business area

Inconvénients :

Not easy to create WO directly from asset view

Rodrigo
Rodrigo
Service Manager (Chili)
Utilisateur LinkedIn vérifié
Fabrication électrique/électronique, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Intuitive application

5,0 il y a 3 ans

Commentaires : I don't have the necessary experience to answer this question yet

Avantages :

Intuitive Flexible maintenance-oriented with remarkable understanding of user needs.

Inconvénients :

I would like to be able to create checklists that generate report at the end and allow to notify possible actions.

Diego André
Diego André
Data Scientist (Pérou)
Utilisateur LinkedIn vérifié
Fabrication électrique/électronique, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Fracttal Review for Telecom Operation & Maintennance

5,0 il y a 2 ans

Avantages :

The automatized KPI of Operation such as availability, failures, MTBF and MTTR. Also the integration API's makes this software very flexible.

Inconvénients :

The initial setup of the software is long

Luis Ernesto
Luis Ernesto
E&I Senior Supervisor (Chili)
Utilisateur LinkedIn vérifié
Pétrole et énergies, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Cloud CMMS done right!

5,0 il y a 9 mois

Commentaires : Implementation of a CMMS has been a requirement for our organization for some time, with the cost of the software platforms being one of the biggest stopping points for the management. With Fracttal, an implementation is more likely to be achieved, allowing the organization to comply with new regulations implemented by the local government related to Power Plant management and administration.

Avantages :

It allows for quick deployment, with lots of support and resources freely available. While implementation time of these systems can be daunting if migrating from no software at all, Fracttal allows for an easier learning curve and can be adapted to existing methodologies, to later slowly migrate to a more modern take on maintenance management.

Inconvénients :

Implementation time can be an issue with this or any CMMS, especially if no previous work has been done in this area. Some reports can be pretty inflexible in the formatting or allowable options. A sequenced approval process to streamline some HSE activities into the maintenance workflow would be a plus.

Luis
Luis
Managing Partner (Argentine)
Utilisateur LinkedIn vérifié
Eau/gaz/électricité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Fracttal helps to organize your maintenance department, reducing costs and increasing quality

5,0 il y a 3 ans

Avantages :

Fracttal is one of the most powerful CMMS in the market. It improves dramatically the productivity of the maintenance team organizing predictive and preventive tasks, registering all the events and providing complete reports for data analysis. When you use it you will increase your clients satisfaction and will reduce costs.

Inconvénients :

User reports are very powerful but can not be saved for future use, so you have to redo it each time.

Alfonso
Alfonso
Jefe de Mantenimiento Mecánico (Mexique)
Utilisateur LinkedIn vérifié
Événementiel, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent software for asset management and maintenance management.

5,0 il y a 3 ans

Commentaires : Easy to use, intuitive tool, both in the office and in the field, even in areas without coverage.

Avantages :

An excellent tool to perform asset management and maintenance management, very easy to implement in your company, both on mobile and on PC, from filing fault reports, to filling work orders in the field using a QR code. Now you can easily view the information of your assets human resources, financial, spare parts, inventories and history. Its online / offline mode is practical to use when you do not have an Internet connection. Easy to use to include cost of inventory, HR and photographs.

Inconvénients :

All good. So far I have no observations.

Brenda
Ingeniero en Sistemas Computaciones (Mexique)
Énergies renouvelables et environnement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

fracttal It is the best option for asset management

5,0 il y a 3 ans

Commentaires : Throughout the use of Fracttal, it offers me an accurate planning of my maintenance work, in addition to telling me what tasks I have overdue and which have to be done over time, this saves me time, in addition to the fact that Indicators save me time to know how many work orders I made in the months.
The great benefit is that I can check my work orders wherever I want and be able to download my work order in PDF format.

Avantages :

What I liked most about Fracttal, is that it is very easy to manage, upload assets, maintenance plans, work orders, human and material resources, in addition to offering us a platform for indicators where we can visualize the company's performance .

Inconvénients :

Cómo se pronuncia I don't like the colors they handle in the interface very much, this can be improved.

Camilo Alejandro
Practicante de mantenimiento (Pérou)
Utilisateur LinkedIn vérifié
Textile, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very useful CMMS

4,0 il y a 4 ans

Commentaires : Fracttal has allowed our company to improve its maintenance efficiency by shortening response time, having quick access to a cloud based database with all the information about Plans, Work Orders, Personnel, etc. It´s easy to understand dashboard allows us to quickly know the current state of all the machinery in the factory.

Avantages :

It´s accesibility, affordability, and ease of use once you´ve been introduced to it. It is also very customizable with the automatic email notifications and user account permissions. It lets you build and adjust the software to your company needs, which is amazing for a software this economic. Customer support is quick and helpful.

Inconvénients :

While it is easy to use once you´ve been introduced to it, it isn´t very intuitive by itself, especially with the more complex functions.

Gabriela
Development and Maintenance Manager (République dominicaine)
Utilisateur LinkedIn vérifié
Restaurants, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Fracttal

5,0 il y a 3 ans

Commentaires : For us one the benefits that Fracttal has given us it is the optimization of every resource evolve into a task of maintenance ( Human Resources, tire parties and assets control)

Avantages :

What I like the most of Fracttal is the fact that I have access to a fully view and review of all the assets of our holding group. It allows us as Maintenance Department and facility manager to optimize our planning, execution, following and evaluation process of every task. Which cause at the same time an improvement in preventive maintenance and reduces corrective ones.

Inconvénients :

So far I found it very complete and features very easy to manage.

Javier
CEO (Équateur)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excelent

5,0 il y a 5 ans

Avantages :

The plataform is Friendly, easy, practice, the mobile technology for monitoring information of actives, your plans, that system is aligned with the norm ISO 55000

Inconvénients :

Few modules in the app, only we can manage the work order and work request, should have the module for monitoring

CARLOS
GENERAL MANAGER (République dominicaine)
Génie mécanique ou industriel, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

FRACTTAL

4,0 il y a 2 ans

Avantages :

How easy you can work in your computer and, if you need to move from your desk you can keep working on the go with your mobile device.

Inconvénients :

I will like to have more options for printting reports

Nestor
Charge of Planning and Control (Chili)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I have been using Fracttal for 3 years and I want continue with software for ever

5,0 il y a 5 ans

Avantages :

the flexibility to obtain the information and the remote support is of very good quality for company

Inconvénients :

With respect to the development of improvements, there is a lot of delay when responding to the clients, since they are basic needs

Matias
Sr. (Argentine)
Hôpitaux et soins de santé, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent software, very usefull

5,0 il y a 5 ans

Commentaires : Greater order and control in maintenance tasks.

Avantages :

Many features and excellent Customer support. The team is willing to listen to suggestions and proposals for further improvements. Constantly apply updates

Inconvénients :

It lacks a bit of maturity to the software, the mobile app is not very good, it would be good to improve it and be functional. Tip, that you can see the tab of a team from the mobile app

Alberto
Mechanical engineer (Chili)
Génie mécanique ou industriel, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Fracttal is great tool

5,0 il y a 4 ans

Commentaires : Me and my clients can acces to de update information, send new requiremets and a lot of others functions

Avantages :

You can access all the updated information of your assets from any device

Inconvénients :

You can only ask once the signature of your client. So if you are not able to finish the work in one day you have to wait the entire work is done to ask the client to sigth the OT.

Ernesto Gerardo
Ernesto Gerardo
Ingeniero En Electronica Y Comunicaciones (Mexique)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

excellent application

3,0 il y a 3 ans

Avantages :

It is portable user-friendly, and with the administrative pesonali.

Inconvénients :

the signature system since two signatures on documents are needed. rearranging them in a single box can be difficult.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Papier et produits forestiers, 501–1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

My experience in the use of Fracttal software

4,0 il y a 4 ans

Commentaires : Fracttal allows you, like any asset management system, to visualize maintenance management regarding the status of work orders, maintenance costs. In general, control maintenance management. The visualization of the information allows to have a greater control of the management, and therefore, it can be improved and /or optimized.

Avantages :

The best thing about the software is the price. It is easy to navigate through the different modules of the software, it is friendly with good graphics, the size and color of the images is adequate, in general, in this aspect the system is quite good.

Inconvénients :

The support area of ​​Fracttal is slow in its response, and it does not always quickly solve the problem. In general, it is software that apparently is not aimed at solving the problem of medium-sized industrial plants. In my opinion, it is software that is focused on small plants and for service areas. The logic applied in the configuration of the systems is focused on these sectors, it is not recommended for a medium or large industrial plant. It does not handle the volumes of information well, the API available does not completely solve the problem. New versions sometimes contain errors that are difficult to reverse.

FERNANDO
maintenance planner (Mexique)
Biens de consommation, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

USE OF FRACTTAL SOFTWARE

5,0 il y a 3 ans

Commentaires : As soon as we are working with the software for the first time, the improvements that interest us are being able to attach images for quick recognition of the equipment, in the same way when raising requests from OT's to be able to quickly access the information of the machines just by scanning the codes QR.

Avantages :

It is an easy to understand product, it has a lot of visual aid and very attentive technical support if you have any questions. It is feasible to relate to the maintenance processes that are previously carried out in the company. And that it is of great help to give a plus in presentation and organization of information.

Inconvénients :

The mobile app version and the web version do not have the same characteristics. It would be convenient to integrate both and thus not be complementing information on the website and mobile app.

Luis
master planner (Chili)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

is been a great experience a new software easy, friendly,

4,0 il y a 5 ans

Avantages :

its really friendly, fast, have a really helful "help" zone . great support from consultors, always available to answer any questions about the use of the platform. also have the option to improve based on the experience of each user.

Inconvénients :

in some cases it does not adjust to the configuration of the screen and in that case it is necessary to adjust the "zoom" of the browser to see some software options.

Gabriel
Tec Mantenimiento (É.-U.)
Automatisation industrielle, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Always improving

4,0 il y a 2 ans

Commentaires : good software, the more you use it the easier it becomes due to the standard of the processes.

Avantages :

The ease with which you navigate between all the menus is quite intuitive due to its structure.

Inconvénients :

In my personal opinion, there is a lot of information that may be unnecessary when registering an asset.

Carlos Luis
Gerente Mantenimiento (République dominicaine)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Safe me a lot of time and money

5,0 il y a 5 ans

Avantages :

The real time comunication between the technicians (Fracttal Mobil app) and the administrator (Fracttal assets cloud)

Inconvénients :

Some times it takes a lot of time to receive an email wen you assign a task. If you're using Fracttal assets cloud and need to use Fracttal Mobile app you have to log off from one and log on to another.

Carlos
Project Manager (Guatemala)
Télécommunications, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

SATISFACTION

5,0 il y a 4 ans

Avantages :

Exellent technical support, and easy for the user

Inconvénients :

the number of users that are provided for the most basic plan