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Avis clients sur Fracttal

En savoir plus sur Fracttal

Fracttal est un logiciel GMAO (gestion de maintenance assistée par ordinateur) et EAM (Enterprise Asset Management) dans le cloud.

En savoir plus sur Fracttal

Avantages :

Easy to use and rules are clear. API's provide independence to customers to update or get data.

Inconvénients :

That there are times when you are working and you leave the program.

Fracttal - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,6
Fonctionnalités
4,5
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,7/10

Fracttal a reçu une note globale de 4,6 étoiles sur 5 d'après 791 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (790)

Christine
Christine
Gestion de clientèle (Bénin)
Utilisateur LinkedIn vérifié
Eau/gaz/électricité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Outils de maintenance

5,0 le mois dernier Nouveau

Avantages :

Très facile à utiliserLa disponibilité de la version d'essai gratuit permettant la maîtrise

Inconvénients :

La non disponibilité pour certains pays la connexion internet lors des factures

ANDRES
ANDRES
Ingeniero Plataforma Facility Management (Chili)
Utilisateur LinkedIn vérifié
Eau/gaz/électricité, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Very good and easy-to-use CMMS

5,0 il y a 3 ans

Commentaires : It is an excellent CMMS for Facility Management Services and every Maintenance Management System. It makes your job easier.

Avantages :

Very easy and intuitive to use and administrate. Mobile use by technicians' cellphones. Great and constant support by Fracttal.

Inconvénients :

It could include planned and on-demand services for Soft Facility Management such as cleaning , gardening, housekeeping. This sort of Service Orders don't get accumulated.

Jesus A.
Jesus A.
Ingeniero de proyectos y mantenimiento (Colombie)
Utilisateur LinkedIn vérifié
Génie mécanique ou industriel, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Implementing Fracttal in a maintenance services and installation of HVAC sistems enterprise

4,0 il y a 4 ans

Commentaires : i have been using Fracttal sinde past beginning of september, so, Im interacted with this software during close of 1 month and 15 day. Although this is new for me. I'm Trying to learn and focused on Activos area, before I can apply its complete tools

Avantages :

Advantages and benefits of apply software to maintenance planning and programming daily: -Consolidation and distribution of technical information, giving a new order to those date -Controlling through KPIs -Dashboard show a global panoramic about how is working every service and new installation -Save time -Less repetition of process -Less repetitive actions -Better communication between customers and us, generating a new productive relations

Inconvénients :

-Massive charging of information -Due to Fracttal is a cloud-web app, this necessary having a sure and fast internet connection to internet

Dionicio
Project Engineering and Maintenance Manager (Mexique)
Production alimentaire, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Excelent software, costumer service need to improve

5,0 le mois dernier Nouveau

Commentaires : good

Avantages :

Easy to use, intuitve and easy to deploy

Inconvénients :

costumer services and support are terrible

Lilian
Purchasing manager (République dominicaine)
Textile, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pros

2,0 il y a 3 ans

Commentaires : it is good to start organizing your process for follow up on maintenance, historical, for actives .

Avantages :

it is very easy and practice to what was created for maintenance

Inconvénients :

purchase order vs request cannot make as take same number sequence

Jorge
CEO (Guatemala)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Cms and Ema for maturing and growing companies

5,0 il y a 2 ans

Commentaires : Positive. Fracttal is a very good tool and allows to get all team members on board the implementation process

Avantages :

Ease of implementation. The tool allows for easy deployment and training of maintenance teams. Additionally, the analytics functions allow for involvement of middle management during implementation

Inconvénients :

The first load of information is very time consuming and is very specific to Fracttal for companies migrating from existing cmms. Otherwise, for clients new to cmms it’s the normal organisational registering work

Cristian
Cristian
Jefe de Mantenimiento e Infraestructura (Chili)
Utilisateur LinkedIn vérifié
Énergies renouvelables et environnement, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Best CMMS

5,0 il y a 2 ans

Commentaires : You can compile, simplify and easy expose all your maintenance costs and maintenance records directly from your technicians, you can save a lot of management time and improve your KPIs.-

Avantages :

This software is very easy to use, and also is very simple to set up and configure it. It has a lot of different filters and custom fields to configure specially to suit your business area

Inconvénients :

Not easy to create WO directly from asset view

Rodrigo
Rodrigo
Service Manager (Chili)
Utilisateur LinkedIn vérifié
Fabrication électrique/électronique, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Intuitive application

5,0 il y a 4 ans

Commentaires : I don't have the necessary experience to answer this question yet

Avantages :

Intuitive Flexible maintenance-oriented with remarkable understanding of user needs.

Inconvénients :

I would like to be able to create checklists that generate report at the end and allow to notify possible actions.

Luis Ernesto
Luis Ernesto
E&I Senior Supervisor (Chili)
Utilisateur LinkedIn vérifié
Pétrole et énergies, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Cloud CMMS done right!

5,0 l’année dernière

Commentaires : Implementation of a CMMS has been a requirement for our organization for some time, with the cost of the software platforms being one of the biggest stopping points for the management. With Fracttal, an implementation is more likely to be achieved, allowing the organization to comply with new regulations implemented by the local government related to Power Plant management and administration.

Avantages :

It allows for quick deployment, with lots of support and resources freely available. While implementation time of these systems can be daunting if migrating from no software at all, Fracttal allows for an easier learning curve and can be adapted to existing methodologies, to later slowly migrate to a more modern take on maintenance management.

Inconvénients :

Implementation time can be an issue with this or any CMMS, especially if no previous work has been done in this area. Some reports can be pretty inflexible in the formatting or allowable options. A sequenced approval process to streamline some HSE activities into the maintenance workflow would be a plus.

Luis
Luis
Managing Partner (Argentine)
Utilisateur LinkedIn vérifié
Eau/gaz/électricité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Fracttal helps to organize your maintenance department, reducing costs and increasing quality

5,0 il y a 4 ans

Avantages :

Fracttal is one of the most powerful CMMS in the market. It improves dramatically the productivity of the maintenance team organizing predictive and preventive tasks, registering all the events and providing complete reports for data analysis. When you use it you will increase your clients satisfaction and will reduce costs.

Inconvénients :

User reports are very powerful but can not be saved for future use, so you have to redo it each time.

Alfonso
Alfonso
Jefe de Mantenimiento Mecánico (Mexique)
Utilisateur LinkedIn vérifié
Événementiel, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent software for asset management and maintenance management.

5,0 il y a 3 ans

Commentaires : Easy to use, intuitive tool, both in the office and in the field, even in areas without coverage.

Avantages :

An excellent tool to perform asset management and maintenance management, very easy to implement in your company, both on mobile and on PC, from filing fault reports, to filling work orders in the field using a QR code. Now you can easily view the information of your assets human resources, financial, spare parts, inventories and history. Its online / offline mode is practical to use when you do not have an Internet connection. Easy to use to include cost of inventory, HR and photographs.

Inconvénients :

All good. So far I have no observations.

Brenda
Ingeniero en Sistemas Computaciones (Mexique)
Énergies renouvelables et environnement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

fracttal It is the best option for asset management

5,0 il y a 4 ans

Commentaires : Throughout the use of Fracttal, it offers me an accurate planning of my maintenance work, in addition to telling me what tasks I have overdue and which have to be done over time, this saves me time, in addition to the fact that Indicators save me time to know how many work orders I made in the months.
The great benefit is that I can check my work orders wherever I want and be able to download my work order in PDF format.

Avantages :

What I liked most about Fracttal, is that it is very easy to manage, upload assets, maintenance plans, work orders, human and material resources, in addition to offering us a platform for indicators where we can visualize the company's performance .

Inconvénients :

Cómo se pronuncia I don't like the colors they handle in the interface very much, this can be improved.

Camilo Alejandro
Practicante de mantenimiento (Pérou)
Utilisateur LinkedIn vérifié
Textile, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very useful CMMS

4,0 il y a 4 ans

Commentaires : Fracttal has allowed our company to improve its maintenance efficiency by shortening response time, having quick access to a cloud based database with all the information about Plans, Work Orders, Personnel, etc. It´s easy to understand dashboard allows us to quickly know the current state of all the machinery in the factory.

Avantages :

It´s accesibility, affordability, and ease of use once you´ve been introduced to it. It is also very customizable with the automatic email notifications and user account permissions. It lets you build and adjust the software to your company needs, which is amazing for a software this economic. Customer support is quick and helpful.

Inconvénients :

While it is easy to use once you´ve been introduced to it, it isn´t very intuitive by itself, especially with the more complex functions.

Gabriela
Development and Maintenance Manager (République dominicaine)
Utilisateur LinkedIn vérifié
Restaurants, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Fracttal

5,0 il y a 3 ans

Commentaires : For us one the benefits that Fracttal has given us it is the optimization of every resource evolve into a task of maintenance ( Human Resources, tire parties and assets control)

Avantages :

What I like the most of Fracttal is the fact that I have access to a fully view and review of all the assets of our holding group. It allows us as Maintenance Department and facility manager to optimize our planning, execution, following and evaluation process of every task. Which cause at the same time an improvement in preventive maintenance and reduces corrective ones.

Inconvénients :

So far I found it very complete and features very easy to manage.

Gerson
Service Manager (Chili)
Équipement et fournitures de bureau, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Ninty of a hundred

4,0 il y a 6 ans

Commentaires : Quick way to have statistics and the possibility to creat parameters according our needs, so it is like a customized software

Avantages :

That is online so we can follow all the operations in real time and also its friendly user interface

Inconvénients :

No personal database and no possibility to have more than one logo and company profile. Nowadays many companies work as a group with more than one brand in the bussines so it would be great to count with more tha only one conpany profile to be set

Nestor
Charge of Planning and Control (Chili)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I have been using Fracttal for 3 years and I want continue with software for ever

5,0 il y a 5 ans

Avantages :

the flexibility to obtain the information and the remote support is of very good quality for company

Inconvénients :

With respect to the development of improvements, there is a lot of delay when responding to the clients, since they are basic needs

Cristian
Bachiller en computación Orientado en redes (Guatemala)
Télécommunications, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good day because for me this software is very effective in the control of your equipment.

5,0 il y a 5 ans

Commentaires : more order in our maintenance and equipment that we have in contract

Avantages :

I really like the way in which one has a good control of all our equipment, it is quite orderly as we carry the maintenance and so the staff does not make an excuse that they lost the sheet where previously did the maintenance

Inconvénients :

What I like least about the Software is that it does not have an identifier at a glance when a technician signs, it would be good to add the option that when it is completed the OT only with the fields is 90% and when you have the signature this to 100%.

Leonardo
Ingeniero Industrial (Chili)
Génie mécanique ou industriel, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Program evaluation

3,0 il y a 5 ans

Commentaires : Program of easy use and excellent post sale

Avantages :

Program that manages to enter assets by plant and track each of them, obtaining management indicators. Finally it is an easy-to-use program to define the maintenance plans of the equipment at the level of any user

Inconvénients :

The program must incorporate that can be updated service costs and spare parts, regardless of the currency acquired

Ernesto Gerardo
Ernesto Gerardo
Ingeniero En Electronica Y Comunicaciones (Mexique)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

excellent application

3,0 il y a 4 ans

Avantages :

It is portable user-friendly, and with the administrative pesonali.

Inconvénients :

the signature system since two signatures on documents are needed. rearranging them in a single box can be difficult.

Alberto
Mechanical engineer (Chili)
Génie mécanique ou industriel, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Fracttal is great tool

5,0 il y a 4 ans

Commentaires : Me and my clients can acces to de update information, send new requiremets and a lot of others functions

Avantages :

You can access all the updated information of your assets from any device

Inconvénients :

You can only ask once the signature of your client. So if you are not able to finish the work in one day you have to wait the entire work is done to ask the client to sigth the OT.

María Estrellita
Asistente Administrativa (Costa Rica)
Machines, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Fracttal: A unique software for your maintenance process.

4,0 il y a 2 ans

Commentaires : The creation of working orders, we moved all of our reports to digital and now we are implementing the control of your inventory through the app.

Avantages :

What I liked the most about this software is the easy use of the tool (For users and customers) and the costumer service of the Frattal team.

Inconvénients :

Sometimes the app runs really slow and affects all the internal process of the company. And there are some modules that can improve such as the virtual disco.

Edwin Saul
Planificador de tareas (Bolivie)
Utilisateur LinkedIn vérifié
Construction de matériel ferroviaire, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

very good

5,0 il y a 5 ans

Avantages :

It is a very friendly and easy to use software

Inconvénients :

in the process we are finding some inconveniences

MEYLIN
ING. MANTENCION (Chili)
Import/Export, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

FRACTTAL IF IT IS EASY TO USE, IT DOES NOT POSSESS THE INDICATORS NECESSARY FOR MAINTENANCE REPORTS.

2,0 il y a 5 ans

Commentaires : THE GENERATIONS OF WORK ORDERS, AND THE AUTOMATION OF TASKS

Avantages :

WHAT I LIKE ABOUT THE FRACTTAL IS ANALYSIS OF SUB-TASKS, THE PRESENTATION OF INFOMATION OF THE DASHBOARD AND THE CALENDAR SECTION

Inconvénients :

WHEN THE TASKS ARE ACTIVATED BY HOROMETER IN CALENDAR, REAL INFORMATION DOES NOT APPEAR, THE WAY TO LINE THE WORK ORDERS, IN TECHNICAL ANALYSIS AT THE TIME OF EXPORTING INFORMATION IS VERY DISORDERED

Carlos Luis
Gerente Mantenimiento (République dominicaine)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Safe me a lot of time and money

5,0 il y a 6 ans

Avantages :

The real time comunication between the technicians (Fracttal Mobil app) and the administrator (Fracttal assets cloud)

Inconvénients :

Some times it takes a lot of time to receive an email wen you assign a task. If you're using Fracttal assets cloud and need to use Fracttal Mobile app you have to log off from one and log on to another.

Gabriel
Tec Mantenimiento (É.-U.)
Automatisation industrielle, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Always improving

4,0 il y a 2 ans

Commentaires : good software, the more you use it the easier it becomes due to the standard of the processes.

Avantages :

The ease with which you navigate between all the menus is quite intuitive due to its structure.

Inconvénients :

In my personal opinion, there is a lot of information that may be unnecessary when registering an asset.