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En savoir plus sur Talon.One

L'un des moteurs de promotion tout-en-un les plus puissants pour la gestion des codes promotionnels, des remises, des offres groupées, des récompenses de parrainage et des programmes de fidélité.

En savoir plus sur Talon.One

13 avis affichés

David K.
David K.
Head of Product
Produits alimentaires, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 15/07/2021

"Strong recommendation"

Commentaires: Talon is an incredibly potent tool that powers all our promotions. We originally implemented it to give our marketing team full control over the types of promotions to run and which segments to target. The flexibility offered has allowed us to iterate extremely rapidly, testing new kinds of promotions with different segments without any development efforts beyond the initial integration.

Avantages: The biggest selling point for us is the offer flexibility that Talon provides. Literally any data point can be used as the basis for a rule and therefore allows full creativity in promotion campaign design.
And whenever you have an idea but no clue how to implement it, the success team is more than happy to help you out.
The initial integration is also pretty straight forward.

Inconvénients: It isn't the cheapest option in the market, but its worth it.

Réponse de l'éditeur

envoyé par Talon.One le 19/07/2021

David, thank you so much for your review! It's great to hear your marketing team is able to create campaigns rapidly and independently with Talon.One. Our customer success team is always happy to help and make sure your campaigns are helping you achieve your goals and set you up for success.

  • Source de l'avis 
  • Publié le 15/07/2021
Alejandro B.
Head of Growth
Services financiers, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 02/02/2021

"Full control of growth offerings"

Commentaires: The onboarding is painful, but after a few weeks and taking baby steps, you get to build amazing groweth engines and start to see results of conversion and retention.

Avantages: After setting up all attributes and knowing how to build rules is easy for a growth team to set up targeted engines to increase retention and usage of digital products. The variety or attributes and parameters to combine this engines is super useful. From profile parameters, to behavioral and transactional inputs. The possibilities are endless.

Inconvénients: I wasn't in the team when the integration was donde, so getting to know the logics behind all attribute names and how they work is hard. Also getting to know the format of each attribute and how they operate is not easy for a non engineer profile. Always helpful to learn pseudo coding and algorithms, but the onboarding is not easy and needs lots of support from Talon and technology teams.

Réponse de l'éditeur

envoyé par Talon.One le 05/02/2021

Thank you for your feedback Alejandro! We are happy to hear that after the onboarding you were able to see the value Talon.One has brought to your product in just a few weeks. We look forward to helping Agora being successful in the future!

  • Source de l'avis 
  • Publié le 02/02/2021
Johnny Q.
Johnny Q.
Chief Product Officer
Traduction et localisation, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 17/09/2021

"First company I know of that has solved this problem in this way!"

Commentaires: Lovely and reactive team. Very strong on the partner engagement side.

Avantages: Talon.one is a simple tool to integrate which then powers your applications to be able to do "promotions". Promotions are credits, vouchers, discounts, and referrals. Most companies in space force your customers to create an account on another platform. Which increases complexity while making the user experience clunky. Talon.one is a backend integration that allows you to integrate and scale as you please.

Inconvénients: Cost can be expensive, depending on your scale. It depends on your ability to internally mobilize actions internally to make this a profitable addition.

  • Source de l'avis 
  • Publié le 17/09/2021
Maria F.
Product Owner
Services aux consommateurs, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 26/10/2018

"Overall Review"

Commentaires: It is great to work with Talon.One, we easily integrate with their api and started working in awesome projects right away. They give us a great help and keep working with us toward creating great and innovative features.

Avantages: It is easy to use and it provides a very interesting service which solves the necessity of developing many projects in just one integration.

Inconvénients: services were not prepared for what we needed at first

Réponse de l'éditeur

envoyé par Talon.One le 31/10/2018

Hi Maria, Thanks for the review! We appreciate your response. We hope that all the features we have made available to you now are helping your team and continue to add value. We will keep working to be the innovative solution your team can rely on.
Thanks again!

  • Source de l'avis 
  • Publié le 26/10/2018
Julio S.
CTO
Internet, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/02/2021

"Talon is one of a kind"

Commentaires: The API integration is straightforward and we got Talon up and running in little over a week, and their backoffice is so simple to use that I trained our marketing team in less than 30 minutes. Their support is responsive and kind.

Avantages: I researched 30+ different vendors when looking for an API-driven solution for our referral marketing campaigns, and can confidently say Talon has no real competition. While the rest of the market focuses on pre-packaged features, Talon's powerful rules engine and API was literally the only product that allowed us the flexibility we needed.

Inconvénients: I wish Talon made it possible to set fully custom referral codes.

Alternatives envisagées : TrueSaaS, Talkable, ReferralHero, LocalReferrals, SaaSquatch, Rewardful, Genius Referrals, Influitive et Open Loyalty

Réponse de l'éditeur

envoyé par Talon.One le 08/02/2021

Thank you for your review Julio! It's great to hear you and your team built custom referral program the way you wanted with our flexible and powerful Rule Builder. Fully custom referral codes are already on the roadmap of our product team and will be tackled. We are looking forward to building more of successful campaigns with you in the future!

  • Source de l'avis 
  • Publié le 05/02/2021
Mark K.
Mark K.
Head of Digital
Transport routier/ferroviaire, 10 000+ employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/06/2019

"Great Platform"

Commentaires: Talon.One have allowed us to quickly migrate our existing promotional campaigns to their platform and also allow us to create an ambitious roadmap using the functionality they have available.

Avantages: Talon.One are a fantastic partner to National Express providing an excellent promotion platform. The range of features and functionality is great with an easy to use interface. The team are incredible responsive and are able to use their development roadmap to help solve our business challenges.

Inconvénients: Nothing at all.... Any concerns we had about the team not being based in the UK were quickly removed by the quality of the support we get.

Réponse de l'éditeur

envoyé par Talon.One le 12/06/2019

Thanks for the kind words Mark, it has been an absolute pleasure working with you and the entire National Express team. We are looking forward to working with you in the future and rolling out the loyalty and referral features with your team.

  • Source de l'avis 
  • Publié le 05/06/2019
Luke S.
Software Admin
Agriculture, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 02/02/2021

"Talon Promo Engine"

Commentaires: The Talon One team has been very responsive and available with all of our requests and support needs. Highly recommend the tool just for their customer service!

Avantages: My two favorite aspects of Talon One are the customizations and ease of campaign creation. We are able to get pretty granular with how a promo is processed, even down to creating multiple codes for the same campaign!

Inconvénients: My number one most frustrating thing about Talon One is the lack of training and tool descriptions. As a new user, it was very difficult to understand what I was doing in the rule builder/campaign builder due to the lack of descriptions in the field. Even just a sentence or two that explains what something should do would be great. I would really be interested in a formal training, or a computer based training hosted by Talon One.

Réponse de l'éditeur

envoyé par Talon.One le 04/02/2021

Luke, thank you for your review! Happy to hear the flexibility of our platform helps you create custom campaigns. We are looking to provide more guidance for navigating the UI in the future. For custom training, please reach out to your CS Manager.

  • Source de l'avis 
  • Publié le 02/02/2021
Utilisateur vérifié
Chief Growth Officer
Internet, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 14/11/2020

"A new way of managing discounts and promotions"

Avantages: We are working with discounts and promotions to attract new customers in a quite competitive industry.
The rule system of Talon.One helps us to not give out discounts where not needed but to incentivize the behavior we where it is needed. In short: Our metrics have improved.
Quite easy to set up campaigns, we spend time compared to before. We are about to also use their API which is well documented according to our developers - Many opportunities ahead.

Inconvénients: Don't underestimate the time to set up the software and get familiar with the tool and its functionalities. Ramp-up takes some time.

Réponse de l'éditeur

envoyé par Talon.One le 25/01/2021

Thank you for your review! We appreciate your honest opinion and are happy to hear that your metrics improved with the help of discount tactics for your users.
If you need any additional support, do not hesitate to contact our customer success team!

  • Source de l'avis 
  • Publié le 14/11/2020
Pedro S.
Pedro S.
Desarrollador Backend Grails
Internet, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 22/10/2018

"It's a great and easy tool to work with coupons"

Commentaires: We have been working with Talon.one for at least 2 years and they are an excellent team, always concerned in how to improve the tool and how they can adapt to our needs.

Avantages: - The rule builder for configure the campaigns it's great and easy to use.
- The amount of different effects that you can apply in each campaign.
- It's easy to integrate

Inconvénients: - Sometimes the list of events takes a long time or throws an error

Réponse de l'éditeur

envoyé par Talon.One le 26/10/2018

Hi Pedro,
Thanks so much for your kind comments! We appreciate your feedback and are happy to work with a great team like PedidosYa.

  • Source de l'avis 
  • Publié le 22/10/2018
Nick M.
Nick M.
PPC Manager
Internet, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 24/10/2018

"Bringing Promotions and Discounts to the Next Level"

Commentaires: The industry we are in with Helloprint is extremely price driven and price sensitive: to have a tool as Talon.One help us is therefore of amazing use! We use the tool for discounts and promotions and by the day we are learning more and find great ways to implement the tool! The flexibility and rule system is suburb, and even though we are using the tool i have the feeling we are only still utilizing 1% of the potential. Luckily, the Customer Support is always there to think along with strategic plans and helping out with technicalities. Honestly I think this will be the future of pricing and promotions. I would definitely recommend this tool if you are in e-commerce.

Avantages: Flexibility and the possibilities of the tool are amazing.

Inconvénients: The initial learning time + the setup requires some time and technical skills.

Réponse de l'éditeur

envoyé par Talon.One le 29/10/2018

Hi Nick,
Thank you so much for your kind words! We really appreciate it and it is great customers like you that help make our product even better. Everyone at Talon.One is looking forward to helping HelloPrint continue to take promotions to the next level.

Thanks again!

  • Source de l'avis 
  • Publié le 24/10/2018
Utilisateur vérifié
Product Manager -Reach and Engagement
Internet, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 22/10/2018

"Overall feedback."

Commentaires: I am quite happy with the quality of the product , their support and the most important is the configurability they provide and how they have design the system.

Avantages: Configurability and design of the software . Due to this , there are many use cases which we have solved without much development effort. Also the integration is easy and we could do complete in less than 2 weeks.

Inconvénients: Talon one needs to work on their analytics part a lot. I think after this , there software will be a complete package which no one can deny.

Réponse de l'éditeur

envoyé par Talon.One le 26/10/2018

Thanks for the review! We are very happy to hear Talon.One has been able to help your team and that you are happy with the service. Improving our analytics is on our roadmap!

  • Source de l'avis 
  • Publié le 22/10/2018
James K.
Digital Trading Executive
Transport routier/ferroviaire, 10 000+ employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 06/06/2019

"Powerful solution which is transforming our business"

Avantages: The implementation process has been quick and we have been heavily supported during implementation.
From our developers to our front end office users the tool has been easy to grasp and campaigns have been made in a matter of minutes rather than days.

Inconvénients: The analytics part of the tool needs improving, it is behind the needs of the end users.

Réponse de l'éditeur

envoyé par Talon.One le 21/06/2019

Hi James,
Thanks for the great feedback. It has been a real pleasure working with you and your team! We truly value your insights and great feedback on our product.

Thanks!

  • Source de l'avis 
  • Publié le 06/06/2019
Honza P.
Honza P.
Head of Product
Internet, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 02/11/2018

"New tool in toolbox"

Avantages: Implementing Talon.one for us was a new possibility how to build things. We are prototyping quite a lot of new features with them, figuring out how to interact with customers and connect it to our CRM processes. Best thing is, that when we want to build a new campaign, we can have it in production in 5 minutes.

Inconvénients: You need to know what you are doing a the impact can be big.

Réponse de l'éditeur

envoyé par Talon.One le 21/06/2019

Thanks for being such a great customer! We really love working with your team and truly appreciate the great feedback and improvements you share with us. Looking forward to growing with you guys!

  • Source de l'avis 
  • Publié le 02/11/2018