Avis clients sur Mailgun

Logiciel de messagerie optimal

Avantages :

La simplicité d'utilisation et d'installation de l'API. La qualité du support client.

Inconvénients :

Coûts assez élevés. Pas disponible en français.

Developer friendly transactional email service

Commentaires : We are solving transactional email needs for a startup I work as a CTO, does a great job there despite pricing not being flexible enough.

Avantages :

Mailgun is a service that was created by developers for developers. Their top-tier documentation and code is self-explanatory and should present no issues to integrate in just a few minutes. The service itself is reliable and has the latest bleeding edge features. Their customer support is very effective and can get issues solved promptly.

Inconvénients :

Mailgun's pricing has only gotten pricier and pricier with time. They are not even able to provide discounts that are not in their scheme and it is up to you to simply accept that when there are many competitors on this market. The service itself is very robust but this inconvenient made me think about other options after some above-base level features were needed.

Mailgun is the most developer friendly and cost-effective transactional email service/

Commentaires : Mailgun was one of the most developer-friendly transactional email service providers previously until they removed their free plan. However, the ease of implementation and support by different plugins and software make it a really good tool. DNS is easy to configure so we have no issue with deliverability. The dashboard is also great and offers good logs and graphs.

Avantages :

Great documentation, 10k emails on the free plan was great previously for the prepaid plan is okay. Good API and interface.

Inconvénients :

Downtimes and deliverability issues can be daunting.

Waste of time and money

Commentaires : I've worked for quite some time with Apollo where they referred me to use a mailing service such as Mailgun to expand my email sending cap to over 200 emails/day. So I did. I created the account on Mailgun, ran a couple of tests, got familiarized with the API, and developed a standard operating process around it, took me 1 week.Everything went well in the testing phase.After sending my first batch of emails LIVE (oh the timing) I got my account temporarily disabled. I get to fill in a completely irrelevant form that was supposed to confirm the "legitimacy" of my business. My business is 100% legit. I got my account permanently suspended, because why not, and who cares? It is not illegal in any country to send cold emails. I haven't received any explanation, there was no warning before starting to use the app. Waste of time and money.

Avantages :

Yes, there are not too many things left to like at the end of the day.

Inconvénients :

Takes a lot of time to set up and requires a serious time investment compared to its competitors.Docs are messy and outdated/inaccurate.Extorsion tactics.They disable your account for no reason.There is no support.

Excellent, powerful service

Avantages :

Different SMTP users (not able to log in - if someone was to compromise a system and get the SMTP user details)

Inconvénients :

SMTP user passwords are auto generated, which in 9 out of 10 cases is fine, however some routers don’t allow an SMTP user password this long.

Simplify your email sending

Commentaires : We use mailgun for all of our transactional email. We manage, from a single account, a lot of our domains. We always have detailed insight into what is happening with our email deliveries. When things go wrong, there is enough information to find the cause.

Avantages :

Ease of setup. Transparent pricing. Free tier goes up until a really high scale. Can use it via API or smtp, whatever you need.

Inconvénients :

Support is a little slow for non paying plans, but that is expected. There are no alarms in place for when something starts going wrong unexpectedly.

Best In Class Email Software

Commentaires : It was a nice experience with the Mailgun so far.

Avantages :

Mailgun is the one of the best email software, from validation to deliverability, parsing to SMTP, and much more. It's the great tool with all in one email solution.

Inconvénients :

I believe it's the complete solutions and having all sorts of features and functionalities.

Setup and use anywhere any how even API or SMTP

Commentaires : We use mailgun as transactional email services, their free tier fit with our basic usage.

Avantages :

API is very easy to integrated, SMTP alternative is a quick start to use in software that require SMTP protocol to send email.

Inconvénients :

Current dashboard is kind of complicated, sometime I could not find a setting or where I could set a adjustment.

One of the best available email API service

Commentaires : Good and the best among the tried ones yet

Avantages :

Easy integration, and well-defined logs which helps always for better tracking when some issues arise

Inconvénients :

The regular change in the interface and the toughness to find options with new ones

Very user friendly and highly recommended

Commentaires : The process from the very start was very straightforward and allowed myself and fellow marketing and development team members to grasp the intricacies and entire tool set within the platform.

Avantages :

The ability to connect to our internal platform to send transactional email and monitor activity are features that really stand out and directly address our needs in terms of email deliverability, activity tracking and technical solutions.

Inconvénients :

The ability to migrate from the legacy to the newest version of the platform has not been the simplest process. While the workarounds have suited our needs just fine, it hasn't been the simplest process to migrate over from the legacy version.

Reliable base for emailing in a product

Avantages :

We liked the simplicity and set it and forget it nature of the product. We never really ever had to go in and perform maintenance since when we first set up the service on our app a few years back.

Inconvénients :

We recently had an issue of emails not getting sent out that was due to a different service we had integrated with mailgun. Because of this issue, we had wondered if we were able to go back in the mailgun logs to see the old emails. Unfortunately, the logs only go back to about 2 months or so which meant we had just lost all the old data. It would have been nice if there was some option to perform automated backups of everything or automated exports after the 2 months period.

Seems a good software, but slow customer support

Avantages :

It seems relatively easy to use. I wanted to use them because they are a cheaper alternative to use on a WordPress site.

Inconvénients :

I had some issues with the initial setup and the support team was not that supportive. I quickly disregarded this software as I didn't want to waste much time. It was already a week and the slow responses from support didn't help. Maybe I got impatient and switched too quickly. The software looks good, it's just that I needed to implement something quicker

Mailgun provides reliable email delivery and tracking software

Commentaires : We use Mailgun to send emails from multiple domains through our ERP system. Mailgun as given us noticeable improvement to our email metrics and tracking. I would recommend Mailgun to others.

Avantages :

Our ERP system added integration with Mailgun several years ago and our ability to track and verify emails had been delivered significantly increased. We noticed an immediate increase in our email delivered confirmations. This is significant for us as we send our monthly account billing statements through email. If our emails aren't delivered, we don't get paid. Mailgun also provided much superior email tracking so we can identify which emails weren't delivered and find another way to get in contact with our customer.

Inconvénients :

Our biggest limitation with Mailgun is with our ERP system and how they only chose to provided limited support to the many features Mailgun offers.

Almost a necessity with server configs and email filters!

Commentaires : Mailgun ensures that emails sent from your site make it the destination email inbox and not the spam folder. Easy to use, free for the first 10,000 and has mail logs. All around, a great product!

Avantages :

Mailgun ensures that emails from your website actually make it to their destination. With their free tier covering the first 10,000 emails, it's a free solution to a prominent issue: emails getting stuck in email filters or not making it at all. Mailgun is easy to sign up for and easy to integrate into your site, especially if you are using WordPress. Absolutely love the mail logs too - that's come in quite handy on many an occasion.

Inconvénients :

As a web developer, I understand the need and value of Mailgun. It can be difficult for new users to understand this though.

Rock solid delivery

Commentaires : Haven't had a complaint yet.

Avantages :

Configuring email is like conjuring drunk dragons with black magic: most of the time it only works so-so and any tiny mistake gets you burned. Mailgun has very good documentation on setting up your domain and configuring things so that your reputation is great and does not suffer. The REST API makes dealing with events a pleasure and the dashboard gives you great insight into where your mails are going to or coming from and why your audience is behaving the way it is.

Inconvénients :

There's not much not to like. The price is great (mostly free) and the documentation and reliability are 100%.

The best SMTP provider I love most

Commentaires : Mailgun worked for me seamlessly, no challenge and I'm happy to use it, even will buy their Pro Plan in the future.

Avantages :

I use Mailgun for my email marketing services and it works perfectly. Mailgun helped all my emails go straight to my prospectors' inbox instantly without any challenges. With 10.000 free emails/month is a super deal for small business. Besides, Mailgun is truly flexible for developers with Webhook Support, API support, SMTP user manager, Email Template Builder.

Inconvénients :

I hope Mailgun support Email Template Builder with Drag&Drop function that easier for me to create email templates for my workflow.

Mailgun should be used on every website!

Commentaires : It is a very good system and plugin to use, highly recommend it to those looking for a good mail SMTP plugin.

Avantages :

I work with WordPress built sites and I recommend Mailgun to all clients. It is so easy to use and works flawlessly with your WordPress site set up and forms.

Inconvénients :

There can be times where certain Themes or Plugins do not work well with it and sometimes there are issues/bugs after an update is rolled out.

Great service with easy integration.

Commentaires : First 10k emails through Mailgun are free, why not give it a try. Transactional outbound emails originating from Mailgun and are less likely to be blocked as spam.

Avantages :

Free options for small/startup businesses with reasonable prices for larger companies/projects. Mailing lists included. WordPress integration is quite simple with the Mailgun plugin. Once installed and configured, the WP plugin allows websites to send form email responses with relative ease. The mailing list feature is nice bonus. Management portal was updated recently and vastly improved the UI/UX experience.

Inconvénients :

Extended log access is only available in more expensive plans.

Great e-mailing platform

Commentaires : It is helping our business with one of the core services we provide which is OTP verifications

Avantages :

SImple and user friendly interface. Cheaper than most competitors

Inconvénients :

You can not search the logs with the email content

No Improvement

Avantages :

Once, you were in a free trial your campaign ratio comes to 20% means, if you send campaign of 100 email it shows that 20 email were open but it was not, ideally if you test the service with your own testing ID's. Suppose if you were login to eight email address and check the email to one email address, it shows open to that eight email address which is not accurate

Inconvénients :

I understand that it is very difficult to share accurate ratio but if you are unable to share the accurate ratio, you should not share the incorrect ratio

Mailgun is pretty good

Commentaires : Overall Mailgun is a great tool and I highly recommend it.

Avantages :

I like how it literally has every piece of information that you need to make an educated decision about potential client accounts and wether they are fraudulent or not.

Inconvénients :

It's kind of complicated to understand and get acquainted with at first.

Cost Effective Email Solution

Avantages :

1) Customer Support, through the inbuilt ticketing channel is very prompt and often resolves queries within the first attempt. Even if you're running the account primarily on free credits. 2) Seems to be reasonably priced if you need to send more than 10,000 emails a month

Inconvénients :

1) Delivery reports are saved for only 30 days, and doesn't have a CSV download option with delivery statuses. 2) Dedicated IP address is prohibitively expensive

good for Transactional email and more

Avantages :

Mailgun's system is set up so well, and their SDKs for different languages are so complete, that these days I add a domain, add a Ruby gem, and my new Rails project has transnational email ready to go, highly deliverable, and I just don't worry about it after that. It just works.

Feature rich, strong support team

Commentaires : Overall, a very good experience. Mailgun was definitely a very competent software and tool for dealing with the complex nature of sending out mass marketing emails successfully.

Avantages :

In my previous work as Director of Operations of a medical software company, I worked with the development team to implement and utilize the software. A lot of the technical side of things was over my head, but the mailgun support team was top notch and integral to us executing on a successful deployment of automated emails at a scale far greater than anything we had tackled before.

Inconvénients :

Most of my gripes are simply due to lack of understanding - a lot of the software was quite technical in nature and over my head. But I can't really speak in detail to any pros/cons of directly interacting with the software or its user interface.

My transactional mail provider

Avantages :

I have searched a cheap, but reliable transactional mail provider for my various products, finally found it, and use it with delight.

Inconvénients :

I would be fond of a service if I can make responsive newsletters from templates with this provider.