Avis clients sur Mailgun

Incredible Deliverability, Clean Platform, Success with MailGun!

Commentaires : Super pleasant, great chat support, fast email support replies, always quick to help and communicate.

Avantages :

Clean UXI for navigating the system, simple set up, clear dashboard to find issues quickly and navigate around the site. Ability to clean database lists to minimize bounce. However, the BEST part is they are free up to 10,000 emails a month, which is a ton! So to give the full custom power of connecting your domain and sending out, that's a huge value. I will get over that limit and upgrade soon, but that is an incredible way to start a relationship. Almost a year of free service to use their system versus my server.

Inconvénients :

I actually have not found anything that I do not like. Many will complain about high bounce rates or going into spam. I find that issue arrises on multiple factors outside of mailgun control, such as the receiving server, and the mail habits of the person opening it, do they get a bunch of spammy mail already? And was the mail piece written in a poor nature, this increases spam folder direction, however, they do have dedicated IP service for those wanting to mitigate one area of cause for spam direction. Again, never been my experience.

Helps you land into prospect's inbox

Commentaires : Mailgun is a comprehensive email marketing service that provides businesses with the tools they need to create effective email campaigns and ensure deliverability. Its advanced features make it a popular choice for businesses of all sizes looking to improve their email marketing efforts.

Avantages :

The DMARC record validation and domain verification process is so smooth and generous that it increases your chance of landing in your prospect's inbox by almost 100%.

Inconvénients :

The pricing is higher than any other competitor products.

Great e-mailing platform

Commentaires : It is helping our business with one of the core services we provide which is OTP verifications

Avantages :

SImple and user friendly interface. Cheaper than most competitors

Inconvénients :

You can not search the logs with the email content

Waste of time and money

Commentaires : I've worked for quite some time with Apollo where they referred me to use a mailing service such as Mailgun to expand my email sending cap to over 200 emails/day. So I did. I created the account on Mailgun, ran a couple of tests, got familiarized with the API, and developed a standard operating process around it, took me 1 week.Everything went well in the testing phase.After sending my first batch of emails LIVE (oh the timing) I got my account temporarily disabled. I get to fill in a completely irrelevant form that was supposed to confirm the "legitimacy" of my business. My business is 100% legit. I got my account permanently suspended, because why not, and who cares? It is not illegal in any country to send cold emails. I haven't received any explanation, there was no warning before starting to use the app. Waste of time and money.

Avantages :

Yes, there are not too many things left to like at the end of the day.

Inconvénients :

Takes a lot of time to set up and requires a serious time investment compared to its competitors.Docs are messy and outdated/inaccurate.Extorsion tactics.They disable your account for no reason.There is no support.

A solid service

Avantages :

I like the way the dashboard is built, it's really easy to use. Easy to find e-mails.

Inconvénients :

I always struggle to find the function of whitelisting an e-mail, but I always get there eventually.

Excellent, powerful service

Avantages :

Different SMTP users (not able to log in - if someone was to compromise a system and get the SMTP user details)

Inconvénients :

SMTP user passwords are auto generated, which in 9 out of 10 cases is fine, however some routers don’t allow an SMTP user password this long.

Cheap and reliable emailing service

Commentaires : It helps our bisness with providing our core services.

Avantages :

It is cheap and reliable. There is no downtime.

Inconvénients :

If logs can be searchable by email content that would be great

Decent tool, but needs some improvements and price reduction.

Avantages :

I believe it is a reference among some companies and it was recommended to me, that's why I started using it. The free version is decent.

Inconvénients :

Integration is a bit complicated compared to other solutions on the market. Even after configuring some emails were still considered as SPAM. Prices are absurdly high.

small and medium busniss best choice for email marketing campaings

Commentaires : it was a good experience during the free trial, i like about this platform it is very user-friendly and email management, but they should improve spam detection and use the power of AI in the platform

Avantages :

best free plan in the marketeasy to use email verificationdomain verificationgood analytics

Inconvénients :

spam detection should be improvedgive more analyticsinclude machine learning and AI

Powerful e-mail API

Avantages :

Mailgun's API seamlessly integrates with our relationship management software, allowing us to automate communication, reduce workload, and increase impact.

Inconvénients :

We use some of Mailgun's more basic features, and the pricing is a little bit steeper than what we'd like to pay. However, we have still benefitted from the service.

Suitable for optimizing email marketing campaigns

Commentaires : Mailgun gave us fresh ideas for planning our email marketing campaigns and the effect of maximizing their reach. Their analysis helped us understand our target sample, which enabled us to coordinate campaigns better.

Avantages :

Mailgun's many features make email marketing easy to plan and implement. We can import contacts and create target group lists. Mailgun's custom templates allow you to design unique campaigns and save them as drafts. It's incredible how the real-time notifications and statistics show how actively customers engage in the campaign. My team and I love that future campaigns can use the same model. It's also good that you can hide and reorganize dashboard items.

Inconvénients :

I have no major technical problems. Mailgun improves email workflows for organizations large and small, the creators of Mailgun provide various videos and how-to materials that help develop our skills, and the support staff is always available.

Mailgun provides reliable email delivery and tracking software

Commentaires : We use Mailgun to send emails from multiple domains through our ERP system. Mailgun as given us noticeable improvement to our email metrics and tracking. I would recommend Mailgun to others.

Avantages :

Our ERP system added integration with Mailgun several years ago and our ability to track and verify emails had been delivered significantly increased. We noticed an immediate increase in our email delivered confirmations. This is significant for us as we send our monthly account billing statements through email. If our emails aren't delivered, we don't get paid. Mailgun also provided much superior email tracking so we can identify which emails weren't delivered and find another way to get in contact with our customer.

Inconvénients :

Our biggest limitation with Mailgun is with our ERP system and how they only chose to provided limited support to the many features Mailgun offers.

Almost a necessity with server configs and email filters!

Commentaires : Mailgun ensures that emails sent from your site make it the destination email inbox and not the spam folder. Easy to use, free for the first 10,000 and has mail logs. All around, a great product!

Avantages :

Mailgun ensures that emails from your website actually make it to their destination. With their free tier covering the first 10,000 emails, it's a free solution to a prominent issue: emails getting stuck in email filters or not making it at all. Mailgun is easy to sign up for and easy to integrate into your site, especially if you are using WordPress. Absolutely love the mail logs too - that's come in quite handy on many an occasion.

Inconvénients :

As a web developer, I understand the need and value of Mailgun. It can be difficult for new users to understand this though.

The best SMTP provider I love most

Commentaires : Mailgun worked for me seamlessly, no challenge and I'm happy to use it, even will buy their Pro Plan in the future.

Avantages :

I use Mailgun for my email marketing services and it works perfectly. Mailgun helped all my emails go straight to my prospectors' inbox instantly without any challenges. With 10.000 free emails/month is a super deal for small business. Besides, Mailgun is truly flexible for developers with Webhook Support, API support, SMTP user manager, Email Template Builder.

Inconvénients :

I hope Mailgun support Email Template Builder with Drag&Drop function that easier for me to create email templates for my workflow.

Finally, emails reaching their destination.

Commentaires : Overall great value for the free tier, 10.000 emails for free plus great deliverability and integration, great for Wordpress users.

Avantages :

When developing a custom PHP app or using Wordpress you often face the issue of your notifications and customer emails getting stuck or not passing the mails filters. This is a big issue, when for example you are sending out important information like an order confirmation or a ticket for your event and your users are not getting your emails or they are arriving into their SPAM folder. Mailgun has proved superb on improving email deliverability and their logs are super helpful as well, you can track what went wrong if anything. Their interface is easy to use and to the point. Moreover, their free tier gives you 10.000 emails for use, for free. Something great for companies doing product research, I found their API easy to use and easy to integrate with my projects, Wordpress being the easiest: a plugin + an API key/secret. Regarding Wordpress I found Mailgun the best amongst options tried for email deliverability.

Inconvénients :

Cost of the paid tiers is pricey if you compare with the alternatives. Everything in Mailgun goes through their API, so if you need a Full UI alongside the API this might not be the best choice.

Most reliable yet

Avantages :

We've used a lot of solutions, we're a mid-sized business and don't send enough for our own IP, however, every other provider has not had great delivery due to that. Mailgun has been the first shared-IP provider to give us unbeatable performance.

Inconvénients :

Not being able to schedule emails more than 3-days in advance is a little bit of a downer, however, workarounds are simple.

Very user friendly and highly recommended

Commentaires : The process from the very start was very straightforward and allowed myself and fellow marketing and development team members to grasp the intricacies and entire tool set within the platform.

Avantages :

The ability to connect to our internal platform to send transactional email and monitor activity are features that really stand out and directly address our needs in terms of email deliverability, activity tracking and technical solutions.

Inconvénients :

The ability to migrate from the legacy to the newest version of the platform has not been the simplest process. While the workarounds have suited our needs just fine, it hasn't been the simplest process to migrate over from the legacy version.

Robust SMTP API for your sites, with no comprimises

Commentaires : We use Mailgun alongside other services such as Mandrill and SendGrid, depending on our clients needs for their site/app.

Avantages :

Mailgun has a really easy to implement API (for devs) with a bunch of different languages support like curl, PHP, Java, etc. - Within minutes, we were running the PHP API on our app, and sending out transactional emails. Also good for devs: the extremely in-depth official docs provided by Mailgun. Along with case examples, and demos, you'll be ready to go, even if you're a bit less experienced with implementing an API of this sort. One of my favourite features is the email validation API, which easily integrates into your forms via jQuery, and uses the Mailgun API to validate email inputs as users type their email. We use it on all of our forms now!

Inconvénients :

It's worth noting that everything that operates through Mailgun is through API, unlike something like SendGrid which offers a full dashboard alongside their API. This may or may not be an issue for some people.

They Delete your account without warning

Avantages :

Sends emails, sometimes. Most of the time it took a while to get the emails sent. They have a free plan, but limited.

Inconvénients :

Free plan is no good Emails have delays all the time Shared IP has issues with spam all the time, good luck sending to yahoo or other big companies They will delete your account if they do not make money from you Customer Service is hard to contact, and when you do, it takes them 24 hours for each response

Mailgun is pretty good

Commentaires : Overall Mailgun is a great tool and I highly recommend it.

Avantages :

I like how it literally has every piece of information that you need to make an educated decision about potential client accounts and wether they are fraudulent or not.

Inconvénients :

It's kind of complicated to understand and get acquainted with at first.

BEWARE - no usable support until $350/mo tier

Commentaires : I never needed to send more than a few thousand emails so I stayed on mailgun's free tier. However, the IP mailgun assigned me became blacklisted (probably from another sender's abuse) and I became unable to send mail. Even after upgrading to the $79 a month plan (compare to SendGrid $15 a month) there was no immediate help - apparently that is $350 a month. I am 24 hours into not being able to send mail, and will definitely be switching to another service.

Avantages :

It usually sends mail. API is straightforward.

Inconvénients :

If mailgun gets an IP blacklisted - from other senders - you could end up in trouble. Since they do not answer tickets for 48 hours you might not be able to send mail for 48 hours . Big problem.

A Reliable Email Service Provider for Businesses

Avantages :

One of the biggest pros of using Mailgun is its reliability. I have rarely experienced downtime, and the emails are always timely. It also offers an API that integrates seamlessly with different software applications. I can easily integrate Mailgun into my website, CRM, or marketing automation software to send transactional and marketing emails without any hassle.

Inconvénients :

One of the cons of using Mailgun is its pricing model. The service charges based on the number of emails sent, which can be costly for businesses that send a high volume of emails. Another suggestion for Mailgun is to provide more comprehensive documentation for users who are not familiar with API integrations.

Best SMTP API available

Avantages :

Mail-gun lets you handle all you send any number of email using a simple rest API, who intgration is available in almost the leading technologies.Let Developers to focus to business logic, as it handles email part itself.

Inconvénients :

Never found any con till day, but once we had an issue, one of e-mail address which was deactivated for a small span of time, it stopped working with mail gun. that might be some kind of bug may be.

E-Mail API for your project

Avantages :

Once you have connected your domain with mailgun, you will get mailgun secret key using which all your project and applications can send emails. It makes work a lot simpler and easy. Its client tools are available in all the leading technology platforms and integration is very easy.

Inconvénients :

Sometimes there can be some delay in receiving emails due to heavy loads on mailgun servers.

Great Mail Server

Avantages :

I like that I can see in realtime the status of emails, remove supressions and have everything logged in one place.

Inconvénients :

I like this server, there is not really anything I would change at this time.