Avis clients sur Dolibarr

par Dolicloud

Note moyenne

  • Note globale
    4.5/5
  • Facilité d'utilisation
    4.4/5
  • Service client
    3.7/5

En savoir plus sur Dolibarr

Solution open source de gestion d'activité professionnelle. Clients, commandes, factures, inventaire...

En savoir plus sur Dolibarr

82 avis affichés

Jacques P.
Webmaster
Internet, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 12/12/2019

"Un usage quotidien depuis 6 ans !"

Commentaires: Devis, facture, suivi du compte en banque. C'est vraiment très pratique.

Avantages: C'est un outil open source que j'ai pu installer moi-même et faire monter en version régulièrement.

Inconvénients: Il n'est pas normal qu'une extension open-source doivent être rachetée à chaque changement de version !

  • Provenance de l'utilisateur 
  • Publié le 12/12/2019
Emmanuel Y.
Business Manager
Conseil en gestion, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/12/2019

"LOGICIEL DE L'ANNEE"

Commentaires: je suis utilisateur de dolibar depuis 2015 j'ai parcouru toutes les versions depuis la version 7

Avantages: les opérations sont très coherent avec le logiciel

Inconvénients: la gestion des stocks n'est pas encore parfait jusqu'ici

  • Provenance de l'utilisateur 
  • Publié le 21/12/2019
Abdo A.
directeur
Production alimentaire, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 03/02/2020

"Pour notre entreprise c'est le meilleur"

Avantages: C'est très facile et sample accessible .

Inconvénients: La présentation des ces factures
Et le gestion des employer .

  • Provenance de l'utilisateur 
  • Publié le 03/02/2020
Sk J.
BUSINESS PARTNER
Services d'information, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 16/09/2018

"Software developers' delight"

Avantages: If you have a web hosting, you can install this software through your web hosting account and then access the same anywhere on the cloud. You can also choose the option to download this software on your PC (Windows, Ubuntu, Fedora-Redhat-Mandriva). Liked the modular approach that helps select run only the modules one need. Being a free, open source software, it is software developers' delight. For instance, right now, GST is a hot market in India. Why not come out with your own GST module! There is Dolistore where software developers can market their developed module.

Inconvénients: Although basic ERP needs of small and medium enterprises are well met, if you immediately want a feature-rich software that helps comply with the existing federal setup of your region, it will need customization which may require adding/tweaking codes. For instance in India as part of the mandatory GST compliance, one needs a specific GST module which is not present with the shipped version.

  • Provenance de l'utilisateur 
  • Publié le 16/09/2018
Jean-noel G.
President
Services d'information, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 16/12/2019

"Dolibarr as a Prospect/customer management and invoicing system"

Commentaires: We create all prospects, customers, products (but just a few) and services and it is easy to create them. the software help us a lot to make the follow-up of invoice payments.

Avantages: The software is quite easy to use.
A lot of plugins can help to manage better the company and the leads/proposals.
Update is better even if they can still improve it

Inconvénients: For the contract management for employees, the features are too lights !

  • Provenance de l'utilisateur 
  • Publié le 16/12/2019
Alexis J.
Assistant technique
Bibliothèques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    2/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 16/12/2019

"Good product, wish it will continue to evolve ! "

Commentaires: Well i use it for a litle library in lebanon. We bub books in france in euros, and sell it in lebanon in usd and LBP.
We also work in consignation, so we put our books in other stores... and we collect then the money each 2 month...

Avantages: I like that it has a very good process from proposal to facture. it's modular so i can select the modules i need. So i can chose the level of complication for the end user.
I liked also to be able to buy some plugins that did something.

Inconvénients: Well, it's doing it's job !
i was a litle lost with the multi curency module.
and a module for putting goods in a parthner store (and getting out of the my stock) but doing facturation when it is sold by the parthner. would be realy nice.
in french we call this "consignation".

  • Provenance de l'utilisateur 
  • Publié le 16/12/2019
Palisandro david G.
IT
Eau/gaz/électricité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 09/12/2019

"Needs improvement"

Commentaires: Customer management, billing, budgets, stock control, integrated online management

Avantages: Free software, relatively easy customization

Inconvénients: Obsolete functions, obsolete payment plugins and functions that should be and are not

Réponse de l'éditeur

envoyé par Dolicloud le 11/12/2019

Hello,
Did you try this :
https://stripe.com/partners/dolibarr-erp-crm
for payment ?
Regards

  • Provenance de l'utilisateur 
  • Publié le 09/12/2019
Mohammed A.
CEO
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 13/12/2019

"Dolibarr is Excellent Open source ERP"

Avantages: The fact that it's free and well maintained. Has very vibrant user community

Inconvénients: Lack some functionality and flexibility needed to make ir universal.

  • Provenance de l'utilisateur 
  • Publié le 13/12/2019
Conrad S.
CEO
Équipement et fournitures de bureau, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/12/2019

"Excellent software"

Commentaires: In general terms I have been using Dolibarr for many years, I have never had problems with the software which has helped me to keep a very good control of my company, since the first time I installed it on my server and started to enter data I have I've been loving this wonderful tool. As I mentioned in previous points, Dolibarr has an ease of use and learning far superior to other software

Avantages: In my experience and based on other softwares that I have used such as MFG / Pro, Softland, SAP / MM among others, I believe that Dolibarr has many virtues such as that it is free, very intuitive, easy to use, and you can maintain a Good traceability of information, even more so if user roles are configured, excellent control of the company can be achieved.

Inconvénients: Difficult question, since I personally like it very much, what if I consider a detail that there are modules that should be default in dolibarr and not be sold, as an example the reports should be in each module already parameterized correctly, and what another is the connection to the SII (Chile)

  • Provenance de l'utilisateur 
  • Publié le 11/12/2019
Adel B.
Managing Director
Énergies renouvelables et environnement, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 12/12/2019

"Dolibarr the Opensource ERP for your startup"

Commentaires: As a startup we were able to consolidate all our business information and flows in one single cloud accessible format. This enabled our business to capitalize on its experiences and track records leading to great time saving and higher professional throughput.

Avantages: Dolibarr is simple and straightforward to implement. The users find it intuitive and therefore ramp up quickly on its routines. The support community is also great to find answers to your questions and bugs. Best of all, the value for money is unbeatable!

Inconvénients: Documentation could be limited in some areas but that is normal on an opensource solution. The good news is that you don't need it as much since everything is almost intuitive. It would be great to have a full mobile App with the Opensource package.

  • Provenance de l'utilisateur 
  • Publié le 12/12/2019
Josep lluís A.
CEO
Logiciels, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/12/2019

"A great ERP/CRM easy with PHP language"

Commentaires: Small bussiness or Entities that need a ERP/CRM very cheap.
Also small bussiness or Entities that need a very personalized ERP/CRM for their needs.

Avantages: Uses the same programming language that Wordpress, Drupal, o Prestashop.
Very easy to install in most common hostings.
Good and open community.
Free licence GPL.

Inconvénients: More events or meetups in countries that uses Dolibarr for interact with other developers and customers.

  • Provenance de l'utilisateur 
  • Publié le 09/12/2019
César I.
Lawyer
Services juridiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 24/12/2019

"Useful all-purpose tool"

Commentaires: Dolibarr has allowed us to have an overall view of the informations flows in a number of different companies where they lacked such a tool.
Although you may find better specific tools (for ex. for accounting or project management), it provides enough of all of them to have a starting point from which you can explore the actual needs of your enterprise.

Avantages: Its easy of installation and modularity means that it is very easy to start working with it.

Inconvénients: The usability and user-experience are not up to market standards.

  • Provenance de l'utilisateur 
  • Publié le 24/12/2019
Mohamed amine B.
Founder
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/12/2019

"The CRM/ERP for Small and Medium Business"

Commentaires: we began to use Dolibarr over 5 years now! it's easy to use, and my employes use it everyday for all our activity

Avantages: The most thing i like on Dolibarr, is it's easiness of use! we can use it completely from the first day

Inconvénients: it's not very usable for manufacturing business

  • Provenance de l'utilisateur 
  • Publié le 11/12/2019
Virgilio B.
CIO
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 06/12/2019

"quality opensource"

Commentaires: As I said, I use and indicate dolibarr for professional and personal purposes as well, from inventory control management to financial control.
I am happy to work with a secure system that also provides me with solving the sometimes serious customer issues regarding database and customizations.
I developed in it a feature of the Brazilian Invoice. This was one of the developments that I performed with total satisfaction.

Avantages: I like dolibarr easy to customize, safe to use and practical to solve problems.

Inconvénients: from the lack of plugins or third party resources available to it. On the other hand, I believe this is due to the fear of giving credit to software that could topple big ones in the market.

  • Provenance de l'utilisateur 
  • Publié le 06/12/2019
Mehdi B.
Manager
Logiciels, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 06/12/2019

"Why use Dolilbarr"

Commentaires: I started my small office 5 years ago and Dolibarr helped me through all the processes in project commercial and leads and accounting management. Then when my skills where enough to become a service provider and trainer and remote support for Dolibarr Users in Morocco and abroad. Now i work with a friend, a very skilled consultant in IT, on industrial projects based on Dolibarr with GPAO/GMAO worklows ... and so on ..

Avantages: Dllibarr is written like a website, so it's lightweight and powerfull. More, we have new major version each 6 month, thanks to an active and well organized community team driven By [SENSITIVE CONTENT HIDDEN] and a good forum for helping users advanced or not.

Inconvénients: 5 years ago the updates where slow, but now we have a new major version each 6 months

  • Provenance de l'utilisateur 
  • Publié le 06/12/2019
Bruno T.
IT Consultant
Informatique et sécurité réseau, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/12/2019

"Good solution"

Commentaires: I’m managing my company for the offers, invoices,... I’m also an integrator of Dolibarr for the clients in Belgium.

Avantages: The simplicity is unbelievable. Everyone, without a particular formation can use it. It’s expendable endlessly.

Inconvénients: Setup of new documents in PDF is tricky. Technical knowledge is essential.

  • Provenance de l'utilisateur 
  • Publié le 11/12/2019
Paul M.
Administrator
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 06/12/2019

"simplicity"

Commentaires: My experience with dolibarr was very satisfactory from the beginning, its simplicity of use and its friendly environment made me decide to use this software.

Avantages: There are many reasons that I will try to point out
• Easy to install in any local or cloud environment
• Very fast learning curve
• As standard it comes with almost everything a company needs
• It has very good external modules to complete my requirements
• It's free
• Can be used even in a shared hosting
• Updates and improvements are fast
• I just love it

Inconvénients: • You do not have electronic commerce in the same application
• Website configuration is not easy

  • Provenance de l'utilisateur 
  • Publié le 06/12/2019
Ryan C.
PHP Developer
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 31/01/2020

"It actually works"

Commentaires: It has been great, I've never struggled with it, very straight forward and mature platform on which to manage relational data like never before. These other systems are nice...... but hold no candle to the practicality of Dolibarr.

Avantages: Ease of setup, no fuss no hassles, the module builder is amazing, i haven't come accross quite as open and easy to extend upon, i've never not been able to do something in the application, sure it's not perfect, but i have not come accross an application as well thought out and designed

Inconvénients: That people call it outdated, further than that, i don't really dislike anything, it was designed with experience dealing with the problem in context, if its done in a certain way, its done for a reason

  • Provenance de l'utilisateur 
  • Publié le 31/01/2020
Daniel G.
IT
Informatique et sécurité réseau, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 04/10/2019

"Perfect CRM"

Commentaires: We are using dolibarr for our whole business process, from customer contact management to invoice.

Avantages: - The system is a webbased CRM Suite
- there are many modules for different cases
- the system hast it's own Customer Portal
- Own API

Inconvénients: - Some modules are not working at all correctly. (But please remember that it's a open source Project)

  • Provenance de l'utilisateur 
  • Publié le 04/10/2019
Joel C.
Owner
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 06/12/2019

"Owner"

Commentaires: Good

Avantages: Can enable and disable modules. Active development. Active plugin community. Packaged for Debian, easy upgrade. Very customizable.

Inconvénients: I wish there was better documentation on how to use as well as how to modify/create plugins

  • Provenance de l'utilisateur 
  • Publié le 06/12/2019
John O.
Jefe de Sistemas y Procesos Industriales
Électronique grand public, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 12/09/2017

"Excellent choice for Small & Medium Businesses"

Avantages: This cloud Open Source CRM & ERP Sofware is an excellent choice for SMB Businesses. I have been working with Dolibarr for more than 3 years now. It has improved enormously since I started using it, and it keeps growing every release, displaying beautiful new functionalities. It has a large global community, and therefore there is plenty experience to share among users and partners.

Inconvénients: It still has some features to develop, like Planning and Forecasting, and some details related such as recurrent events in the Calendar, which are not covered yet, but I understand that these are considered in the product roadmap as new enhancements.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 12/09/2017
Bérengère C.
sales and communication manager
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 12/05/2017

"I'm working for a Dolibarr software specialist. We use Dolibarr every day for our business."

Avantages: We chose to become a Dolibarr specialist because it's an open source software, wich allows our customers to have a personalize solution.
Dolibarr is an adaptable and scalable software that can meet the needs of many activities.
With Dolibarr you have the choice:
- Free download of the software and do the installation yourself
- Personalize your Dolibarr with differents modules available on Dolistore (the marketplace of Dolibarr)
- Contact an expert who will help you with your installation, an evolution, a training, an assistance.
The Dolibarr community is very active and allows the software to evolve very quickly.

Inconvénients: The standard of the software doesn't do everything, but for me it's better , because we can personnalize our Dolibarr with the really necessary features.

  • Provenance de l'utilisateur 
  • Publié le 12/05/2017
Nicolas B.
Director
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 06/12/2019

"Dolibarr an open source CRM&ERP"

Commentaires: I use Dolibarr on a daily basis to do my quotes, order and billing. I follow my client, the latest emails exchange or bill I sent. I can consult my overall reports for the month/trimester/year easily. I use it for every aspect of the life of my company.

Avantages: Is is easy to use and intuitive in its functionnality. With 2 new versions every year there is at the same time stability and progress in the end user experience visually and in the new features every version brings.

Inconvénients: as every change of software, the hardest part is to get used to it, but once you are used to it, it is easy to navigate, work and find information ;)

  • Provenance de l'utilisateur 
  • Publié le 06/12/2019
Jari-matti A.
Owner
Articles de sport, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    2/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 23/12/2019

"Brains of my business"

Commentaires: Dolibarr takes care of my needs for ERP, CRM, invoicing, accounting, customer support, stock management, warehouse management and reporting. Without it I would have ended up either in total Excel chaos or really expensive separate solutions.

Avantages: Dolibarr is quite straightforward to use, no training needed. Installation was easy, and the hardware requirements are low. Also, this software has a ton of features and can even be extended by using addons. It was really easy to implement

Inconvénients: Finnish translation is useless. Of course, I could contribute and translate it myself, but I simply don't have time to do that. No problem though, english version is fine for me.

  • Provenance de l'utilisateur 
  • Publié le 23/12/2019
Alain G.
President
Télécommunications, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 06/12/2019

"TPE, PME, association Dolibarr is for you"

Commentaires: To manage our activity with a commercial in a town, a technical team in another country and a financial manager on the road, DOLIBARR is a tool located on a IONOS server. We are able to work together and to follow the activity in real time, to be able to estimate VAT, margin, ...
Each time an update is done we do not loos any data.
The ability to have a screen in one language to a user and the documents in another language is very usefull.

Avantages: The modularity , the reactivity of the development team, the general concept.

Inconvénients: The update is a too log process but in the other hand a very secure one.

  • Provenance de l'utilisateur 
  • Publié le 06/12/2019