Avis clients sur Jotform

4,6 (1 320) Écrivez votre avis !

En savoir plus sur Jotform

Idéal pour les entreprises de toutes tailles, il s'agit d'un outil de création de formulaires qui aide les utilisateurs à créer des enquêtes tout en examinant les soumissions.

En savoir plus sur Jotform

Avantages :

For surveys, reviews, or gathering any information from a group of people, JotForm is a simple solution. The program is incredibly simple to use and their customer support is very responsive.

Inconvénients :

Sometimes, there are delays on the sender’s end showing that the form has been completed. It’s usually not long - a few minutes, at most, but it can be annoying when we’re on the spot.

Jotform - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,3
Fonctionnalités
4,6
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,6/10

Jotform a reçu une note globale de 4,6 étoiles sur 5 d'après 1 320 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (1 320)

Brandy
Brandy
Owner
Utilisateur LinkedIn vérifié
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Works good for making surveys

5,0 il y a 7 mois
Sous-titres en français disponibles pour la vidéo
Pascal
Pascal
CTO (France)
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Outil de création de formulaire super complet

5,0 il y a 4 mois

Avantages :

Jotform a été notre choix car il nous a permis de passer la création de formulaire de nos équipes tech à nos équipes produit & opérationnelles. Son interface de création est très intuitive et permet une liberté dans la conception des formulaires. Les widgets complémentaires sont également très utiles et apportent beaucoup à Jotform.

Inconvénients :

La gestion des équipes / collaboration dans la gestion des formulaires (administration et traitement des soumissions) n'est pas très efficace je trouve.

Réponse de l'équipe de Jotform

il y a 4 mois

Hello Pascal, Thanks for sharing your positive review of our platform. We're glad that you are able to utilize our available form features. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Djakaridja Tene Makan
Mes experiences (Pays-Bas)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Parfait pour tous types de formulaires

5,0 il y a 3 mois

Avantages :

La simplicité pour mettre en place des formulaires. le système exporte automatiquement les données vers des feuilles de calculs, pour notre suivi.

Inconvénients :

L'UX du côté de la soumission n'est pas génial. Je dois souvent réfléchir à deux fois pour savoir où les trouver.

Réponse de l'équipe de Jotform

il y a 3 mois

Hello Djakaridja, Thanks for sharing your positive review of our platform. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Production alimentaire, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Idéal pour presque tous types de formulaires

5,0 il y a 6 mois

Avantages :

Jotform me permet de créer des formulaires qui aident à engager et à soutenir mes anciens et nouveaux clients qui cherchent à obtenir plus d'informations ou à se renseigner sur les affaires. Dans l'ensemble, l'expérience a été formidable et j'ai hâte de continuer à utiliser cet excellent logiciel pour me démarquer de mes concurrents et créer une expérience client unique.

Inconvénients :

Il n'a pas beaucoup d'inconvénients, la caractéristique que je préfère le moins est que les fonctions ultimes sont débloquées avec un plan payant plus élevé, mais ce n'est pas si mal.

Réponse de l'équipe de Jotform

il y a 6 mois

Hello, Thank you for your awesome review. We are happy to know that you have a great experience using our platform. For inquires, please contact us at https://www.jotform.com/contact.

Laurent
Partage d'information (France)
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Développement de formulaire très facilement

5,0 il y a 2 mois Nouveau

Commentaires : JotForm est très facile à utiliser et relativement peu coûteux par rapport aux autres outils de création de formulaires/enquêtes.

Avantages :

Pour les enquêtes, les évaluations ou la collecte d'informations auprès d'un groupe de personnes, JotForm est une solution simple. Le programme est facile à utiliser

Inconvénients :

Il y a des retards du côté de l'expéditeur pour informer que le formulaire a été complété. Ce délai n'est généralement pas long - quelques minutes tout au plus, mais il peut être gênant lorsque nous sommes sur place.

Réponse de l'équipe de Jotform

il y a 2 mois

Hello Laurent, We are grateful that you took the time out to leave us a positive review. Your feedback helps us to improve service for everyone. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Daniel
Daniel
directeur général (Canada)
Utilisateur LinkedIn vérifié
Organisme social ou civique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Un partenaire important pour nos services

5,0 il y a 5 mois

Avantages :

La grande facilité d'intégration dans notre site web est un point important. De plus, le système exporte automatiquement les données vers des feuilles de calculs, pour notre suivi.

Inconvénients :

Aucun point faible n'a été noté jusqu'à maintenant.

Réponse de l'équipe de Jotform

il y a 4 mois

Hello Daniel, Thank you for sharing your positive experiences with our platform. It's great to know that you were able to easily integrate Jotform into your website. If you ever come across issues, reach out to us through our contact page at https://www.jotform.com/contact/.

Elodie
Elodie
directrice adjointe (France)
Utilisateur LinkedIn vérifié
Arts de la scène, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Intuitif

4,0 il y a 4 mois

Avantages :

La possibilité de créer rapidement un questionnaire en ligne, à destination des clients ou des prospects

Inconvénients :

Il peut arriver que la création de formulaire bugge un peu...

Réponse de l'équipe de Jotform

il y a 3 mois

Hello Elodie, We are grateful for your positive review. If you come across issues, please reach out to us through our support contact form at https://www.jotform.com/contact/ so we can assist you better. Thanks a ton!

lio
webmaster (France)
Cosmétiques, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

boutigne en ligne gestion paypal HORS SERVICE

1,0 il y a 3 mois

Commentaires : Problème non résolut je suis obligé de quitter JOTFORM

Avantages :

difficile de dire quand la fonctionnalité première ne fonctionne pas !

Inconvénients :

La fonctionnalité de connexion paypal business est définitivement impossible.Une résolution comme comme informé par jotform via l'effacement de la cache du navigateur a été un echec. PAS DE SOLUTION, SILENCE DE JOTFORM Bilan : perte de commandes clients en ces fêtes de fin d'année !

Réponse de l'équipe de Jotform

il y a 3 mois

Hello Lio, Thanks for your feedback and we're sorry you're experiencing issues with your form. We tried our PayPal Business integration just now and it is working as expected. We'd like the opportunity to investigate this issue further. Please provide us your existing ticket link or reach out to us again through our support contact form at https://www.jotform.com/contact/ so we can understand what's happening with your form and assist you moving forward. We'll look forward to your response.

Beluche vaidon
Beluche vaidon
Médecin (Congo-Brazzaville)
Utilisateur LinkedIn vérifié
Administration publique, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Un très bon site de formulaire en ligne

5,0 le mois dernier Nouveau

Commentaires : J'avais un recrutement des étudiants en trading a faire jetform ma facilité la tâche avec ces formulaire en ligne j'ai pû recruter plus étudiante

Avantages :

Avec jetform tu peut créer des formulaires personnalisé des tout forme y compris d'insérer un mode payementJ'ai essayé cet site je vous dit que c'est sublime

Inconvénients :

La version gratuite est trop limité et il ya certains fonctionnalités qui n'apparaissent pas en plus quand j'étais a Cuba Cuba il fallait mètre le vpn pour y accéder

Réponse de l'équipe de Jotform

le mois dernier

Hello Beluche, Thank you for the positive review and feedback. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Maxime
Maxime
Consultant (France)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Superbe

5,0 il y a 9 mois

Avantages :

Très facile d'utilisation Bonne ergonomie du site

Inconvénients :

Peu de soumissions possibles Beaucoup de fonctionnalités qui ne sont pas expliquées

Réponse de l'équipe de Jotform

il y a 8 mois

Hi Maxime, Thank you for the great review. Depending on the plan you select, you can increase the number of submissions your account can hold. For more information, you may refer to this link:https://www.jotform.com/pricing/. If you have any questions, please contact us using our contact form at https://www.jotform.com/contact.

Jeanne
designer graphiste (France)
Design graphique, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Pas trop mal

4,0 il y a 2 mois

Commentaires : je suis plutôt satisfaite de ce service mais je vais quand même en essayer d'autres

Avantages :

un bon logiciel accessible et facile d'utilisation , jotform est assez ludique je n'ai pas eu de mal à m'en servir

Inconvénients :

pas de points faibles apparents j'ai bien aimé me servir de ce logiciels mais vais quand même en chercher d'autres a tester

Réponse de l'équipe de Jotform

il y a 2 mois

Hello Jeanne, Thank you so much for your positive rating and feedback. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

jaime bapthel
Directeur commercial (Congo-Brazzaville)
Mode et vêtements, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

je suis toujours satisfait avec Jotform

4,0 le mois dernier Nouveau

Commentaires : ce logiciel m'a permis de développer mes affaires à un point hors du commun. La collecte des donnés en ligne n'a jamais été facile pour moi, mais avec ce logiciel, je suis plus que content.

Avantages :

ce logiciel est très pratique et facile même les débutants peuvent utiliser

Inconvénients :

tout est bien, sauf si vous pouvez ajouter quelques fonctionnalité de plus.

Réponse de l'équipe de Jotform

il y a 3 semaines

Thanks for your awesome review, Jaime. We greatly appreciate it!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Articles de sport, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Jotform

4,0 il y a 2 mois Nouveau

Avantages :

Les points forts pour ce logiciel sont :Facilité de création de formulaireOptimisation des résultatsFacilité de partage

Inconvénients :

Les points faibles que je vois sont :Logiciel, méconnu du grand publicManque de template si on veut faire des formulaires

Réponse de l'équipe de Jotform

il y a 2 mois

We are incredibly grateful that you took the time out to leave us a positive review and feedback. You can check this link: https://www.jotform.com/form-templates/ for our available templates. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Mathieu
Opérateur (Canada)
Enseignement supérieur, 10 000+ employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Une bonne alternative aux autres solutions

5,0 il y a 4 mois

Commentaires : Très satisfait, rapide et efficace.

Avantages :

La simplicité pour mettre en place des formulaires.

Inconvénients :

Le nombre de formulaire limités sur le plan gratuit.

Réponse de l'équipe de Jotform

il y a 4 mois

Hello Mathieu, Thank you for the positive review. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Samuel
Samuel
CEO (Nigeria)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Creating professional web forms has never been easier

5,0 le mois dernier Nouveau

Avantages :

If you are looking for a form creation ranging from surveys, poll, lead generation form to anything you can think of, Jotform is what you need.I liked every bit of the features in it.

Inconvénients :

I can't fault this form creator in any way just yet.

Réponse de l'équipe de Jotform

il y a 3 semaines

Hello Samuel, Thanks for your nice review about Jotform. We greatly appreciate it. If you have any questions or concerns, let us know through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Mohan Manohar
SYSTEM ADMINISTRATOR (Inde)
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées :

Streamline Your Workflow with JotForm - The All-in-One Forms and Document Management Solution

5,0 le mois dernier Nouveau

Commentaires : 1. User-friendly 2.Efficient solution for forms creation and management 3. Document management4.Easy-to-use interface 5.Wide range of features and integrations6. Streamlining their workflows and increasing efficiency^. Useful tool for streamlining their workflows and increasing efficiency.

Avantages :

1. User-friendly design 2.Electronic signatures3.Document management4.Reporting and analytics5.Integration with other tools6.Security and reliability

Inconvénients :

1. Limited customization2.Limited reporting and analytics3.Limited support for more complex forms4.Limited integration options

Réponse de l'équipe de Jotform

le mois dernier

Hello Mohan, Thank you for the detailed review and feedback. We are glad that you had a great experience using our platform. You can fully customize your classic form using custom CSS. For more information, you can check this guide: https://www.jotform.com/help/117-how-to-inject-custom-css-codes/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Aggie
Aggie
Branding Consultant (R.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Jotform as a tool to measure Sign Up (form) conversion rate

3,0 le mois dernier Nouveau

Commentaires : The support were very helpful but using Advanced styling is time consuming. The UI is not intuitive and unexpected results that did not show on edit, only in preview.

Avantages :

All the data in Analytics is super useful (like location and conversion rate per location). I like seeing my conversion clearly as one big number %

Inconvénients :

Styling of the form was tricky. I wanted a very simple email+submit button and i had to write CSS just to align the fields. This wasted me so much time.

Réponse de l'équipe de Jotform

le mois dernier

Hello Aggie, Thank you for sharing your positive feedback. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Selma
Content Manager (Algérie)
Internet, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A Comprehensive Review of Jotform

5,0 il y a 2 mois Nouveau

Commentaires : Overall, I found Jotform to be a great choice for anyone looking for a comprehensive form-building solution. It's easy to use and offers a wide range of features and customizations, making it suitable for a variety of uses.

Avantages :

Jotform is extremely user-friendly and easy to use. It allows users to quickly and easily create forms for any purpose. The wide range of customization options and features available make it a great choice for anyone looking for a comprehensive form-building solution.

Inconvénients :

The only downside I found with Jotform is that its features can be a bit overwhelming for beginners. It can take some time to get used to all the customization options and understand how to use them effectively.

Réponse de l'équipe de Jotform

il y a 2 mois

Hello Selma, Thanks for the excellent rating and feedback. We are happy to know that you are able to create forms easily using our form builder. We have help guides for creating forms at this link: https://www.jotform.com/help/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Alternatives envisagées :

Great Product For a Small Company

5,0 il y a 2 mois Nouveau

Commentaires : Our experience with Jot Form has been amazing and has changed the way that we are able to operate as a company. We no longer need to rely on pen and paper to help manage our team out in the field. With the help of the forms, we are able to accurately track times and gather information from our caregivers as well as our clients.

Avantages :

We really like to use the forms to keep track of our caregivers times. We mostly don't use paper timesheets anymore, and we now have a hard paper trail not subject to the potential loss of any physical sheets of paper.

Inconvénients :

Occasionally can't download PDF submissions. We depend on these to keep good records of our team mates times on particular shifts.

Réponse de l'équipe de Jotform

il y a 2 mois

Thanks for sharing your positive review of our product. We are glad that you are able to utilize our platform for your transition to paperless. If you have encountered any issues, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Mohamed Salah
Project Manager (Tunisie)
Conseil en gestion, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Convenient & Easy to Use: My Experience with Jotform

5,0 il y a 2 mois

Commentaires : Overall, my experience with Jotform has been positive. I find it to be a great tool for creating and managing web forms and I am happy with the features that it provides. It is easy to use and I can quickly complete tasks with the intuitive user interface.

Avantages :

Jotform has been an incredibly convenient and easy to use tool for me. I love that I can create and manage web forms without needing any coding knowledge. The user interface is highly intuitive and I find myself able to quickly complete tasks without having to search through menus and settings.

Inconvénients :

My only complaint about Jotform is that the free version has limited features and cannot be customized as much as I would like. I wish they had more features included in the free version so that I could take full advantage of what the platform has to offer.

Réponse de l'équipe de Jotform

il y a 2 mois

Hello Mohamed, Thank you for the positive feedback. We are glad that you like our no code form builder. You can fully customize the classic form using custom CSS. You can check this guide: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/. Or get the full source code of the classic form. For more information, you can follow this link: https://www.jotform.com/help/104-how-to-get-the-full-source-code-of-your-form. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Lisa
Executive Director (Canada)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for our organization

5,0 il y a 2 mois

Avantages :

Great for registration forms; lots of customizability, and once you figure out the calculation widget, it's easily reproducible for future forms. I also like the flexibility of knowing we can pay for a year, or we can downgrade and upgrade our plan on a monthly basis based on our usage. I also love that you pay a flat fee; they don't charge a percentage based on registrations or transactions, which helps for budgeting purposes.

Inconvénients :

It has glitched unexpectedly in the past, where users cannot submit forms and get error messages (in error). I've also had issues with the autosave function, where the builder will randomly freeze and when I reload, it pulls up an old version. Using Chrome instead of Safari helped with this. The customer service could also be improved - it's frustrating that you can't call and talk to someone (but on the plus side, you can google just about any issue and find several suggestions from Jotform staff).

Réponse de l'équipe de Jotform

il y a 2 mois

Hello Lisa, Thank you for the positive review! We are glad to hear that our platform has been beneficial for your organization and that you appreciate the flexibility of our pricing options. If you are still experiencing issues with your forms, let us know through our support contact form at https://www.jotform.com/contact/. Our team will be more than happy to assist you.

Jacqueline
Director of Operations (É.-U.)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Long time user, Jotform makes it easy!

5,0 il y a 2 mois Nouveau

Avantages :

Very user friendly, data seamlessly integrates with outside platforms. The design tools are simple and easy to use. Lots of customization options. Love the form-to-pdf options. They are always introducing new features. Would highly recommend Jotform over any comparable software.

Inconvénients :

Sorry but no cons come to mind at this time.

Réponse de l'équipe de Jotform

il y a 2 mois

Hello Jacqueline, Thank you for your positive review and for being a long-time user of Jotform! We're thrilled to hear that you find Jotform user-friendly and that the data integrates seamlessly with outside platforms. We're glad you appreciate the simple and easy-to-use design tools and the customization options, as well as the form-to-pdf options. We're always striving to introduce new features to make Jotform even better, so we're glad to hear that you would highly recommend Jotform over any comparable software. If there's anything else we can do to improve your experience, please don't hesitate to reach out via our support contact page at https://www.jotform.com/contact/. Thank you for choosing Jotform!

Dheeraj
Dheeraj
Business Development Manager (Inde)
Utilisateur LinkedIn vérifié
Recrutement, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A fantastic form builder with user-friendly tools

4,0 le mois dernier Nouveau

Commentaires : With these tools, I have successfully made a lot of surveys, and I heartily suggest Jotform to those who are just starting out. A wonderful piece of software that provides us a professional front end appearance while cutting our labour hours in half. I can create forms that appear exactly as I want them to since it is so user-friendly and gives tremendous customization choices.

Avantages :

Jotforms offers extensive capabilities for complex form development and is an easy method to create forms to collect information. I adore how the API functions and how it relates to the other products that power my company. It makes handling customer requests for my staff very simple. The process of developing and disseminating multiple data-collecting questionnaires, monitoring surveyor answers, and producing data reports has been very excellent.

Inconvénients :

The mobile app does not allow you to examine analytics; the only option for downloading data is PDFs. On the mobile application, it occasionally refuses to convert to PDF and forces a shutdown. I can only use the original invite link to access Jotform. Additionally, I can only modify the form in Firefox and not Google Chrome.

Réponse de l'équipe de Jotform

le mois dernier

Hello Dheeraj, Thank you for your detailed review of our platform. It means a lot to us that you took the time to share your thoughts with the rest of our community and with us.  It is possible to download the submissions as CSV or Excel in the mobile app. Just go to your submissions and click on the download icon. You can check out this video link: https://link.jotform.com/TFy5BaJJLF. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Exploitation minière et métaux, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Jotform Review

4,0 le mois dernier Nouveau

Commentaires : Overall, JotForm is a powerful and easy-to-use online form platform with a wide range of features that can be useful for digital signature, document management, form automation, higher education, and PDFs. While it may be a bit expensive for the paid versions, JotForm can be a good choice for businesses and organizations that need advanced features and a high level of customization for their online forms.

Avantages :

I used JotForm for 5 months for digital signature, document management, form automation, higher education, and PDFs. What I liked most about JotForm is its ease of use and wide range of features. I particularly appreciated the digital signature feature, which allowed me to streamline the process of online document signing.

Inconvénients :

However, I found that the free version of JotForm was limited in its features, which meant that I had to upgrade to a paid version to access all the features I needed. Additionally, some of the advanced features may require some technical expertise to use fully.

Réponse de l'équipe de Jotform

le mois dernier

Thank you for the detailed review of our platform and it's features. We are glad that you gave us a positive rating and feedback. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Karma
Special Education Teacher (É.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Powerful, professional tools for your small business, with no hit to your bottom line

4,0 il y a 5 mois

Commentaires : Jotform helped bring my small business venture to life by providing inspiration and needed tools without a grand investment that I simply wan't ready to make. It has helped me learn new ways to add accessibility and interactivity to user interfaces across platforms by making these options easy to use and understand in their form editor.

Avantages :

Jotform has such an impressive array of elements to drag and drop into your form it is a near certainty that you will be inspired by it all. File uploaders, music streaming, video players, sketchpads, even interactive dice to roll, it's all there! Most of these options include a field for CCSS customization, as well, helping with brand fidelity or jsut making it yours. Beyond the aesthetics are plenty of security options such as email verification, phone number verification, ReCaptchas of all kinds (think visual, audio, and even drawing!), data capture, field masks, and more. Payment portals can be set up directly in the form and linked to their easily customized store inventory widget or to whatever dynamic data stream you create with their form calculation and dependent action tools. Small businesses can streamline this crucial piece of their online presence and do it with personality and professionalism, all with no out of pocket expense.

Inconvénients :

Data calculation and dependent actions are all possible in Jotform. However, the process is facilitated through the strategic placement and coding of form calculation fields that need to be hidden from user view and generally clutter the worksapce for editing. While there are many hints and reminders built into the steps to add these actions, I am fairly certain anyone that is not comfortable with setting up spreadsheet automations might feel overwhlemed or confused by the process. Since these are not needed by all users, it is certainly not a dealbreaker. Additionally, the majority of Jotform's "flashy" options are in the form of "widgets" that appear to be affiliate-created or sponsored for the most part, such as the Vimeo video player or Facebook Messenger button. Because of this, it is hot or miss what type of data you will render from them or how to do so. For widgets built simply for looks, like the graphic headers or page dividers, this is obviously not an issue. But for others you can end up with data that is nearly impossible to use dynamically. Take the "fancy range slider" for example. Users slide the ends to create a range within a set provided by the form creator. The data that this produces is read as the beginning number of the range and the ending number of the range strung together (ex: starting page=2, ending page=10, resulting data= 210), making it only of value by manual analysis.

Réponse de l'équipe de Jotform

il y a 5 mois

Hello Karma, Thank you for the detailed review of our platform and recommendations. We are glad that you are able to check our available features and widgets. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We will gladly assist you.

Chris
Manager (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Best online form platform I've used

5,0 il y a 2 ans

Commentaires : The experience has been WONDERFUL! Their support team has always been able to help me navigate any issues, especially in the beginning when I was learning the features that aren;t common in other systems. Now, I can get what I need from their support documents.

Avantages :

I like jotform for its simplicity. I have used many other platforms to build online forms and Jotform BY FAR outshines them all. It is super easy to use and very user friendly. I like that they have make the user experience so easy to build, implement and tabulate results.

Inconvénients :

I haven't really ran into anything that I don't like about the software honestly. Anything I have ever wanted it to do is built into it already or they have an integration already in place to assist.

Réponse de l'équipe de Jotform

il y a 2 ans

Thank you for your nice review. We are happy to hear about your overall satisfaction using JotForm. Best Regards!