Avis clients sur Onstream Webinars

par Onstream Media

Note moyenne

  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Service client
    4,2/5

En savoir plus sur Onstream Webinars

Le logiciel de réunion d'Onstream Media est idéal pour les lancements de nouveaux produits, les réunions de vente, les formations des employés et les formations en ligne.

En savoir plus sur Onstream Webinars

36 avis affichés

Christopher F.
Founder & CEO
Marketing et publicité, 13-50 employés
  • Note globale
    5/5
  • Facilité d'utilisation
    Sans note
  • Fonctionnalités
    Sans note
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 20/05/2014

"Must Have Webinar Platform"

Commentaires: Onstream Media's Webinar platform is chock full of useful features and functionality. It's more robust than other platforms on the market. We've been very pleased with the results of the Lead Generation Webinar Programs we've implemented on behalf of our B2B and B2C clients across various industries.

Avantages: - Excellent service
- Easy branding
- Mobile ready
- Cloud-based
- Integrated registrations and reminders

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 20/05/2014
Dean S.
President
Immobilier, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 12/03/2018

"Very pleased with the service. "

Avantages: Schedule a meeting in the future and able to use for recurring meeting through out the entire time. I run a real estate school and webcast most of my live classes. I have 4 different types and set a meeting up for each that I can use for the entire school year.

Inconvénients: The usage statistics download should be able to choose shorter time periods (e.g. 1, 7, 14 days, or choose a number from 1 to 30 days)

  • Provenance de l'utilisateur 
  • Publié le 12/03/2018
Duncan H.
Managing Director
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 12/03/2018

"Everything worked fine"

Avantages: I have used this platform to both participate in and to listen to various webinars and it's basically fine.

Inconvénients: I have not experienced any major issues with it. Sometimes in the past logging in has been a bit glitchy.

  • Provenance de l'utilisateur 
  • Publié le 12/03/2018
Gia J.
Admin Specialist
Cabinets médicaux, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 13/03/2018

"The Webinars are useful and very easy to learn from "

Commentaires: It allows me to learn from my desk.

Avantages: Easy to use. The content is always easy to understand and I find it convenient to be informed while sitting at my desk. The quality of sound is great and the quality is good.

Inconvénients: Occasionally streaming is paused but resumes quickly. Other than that I don't have any issues with the software.

  • Provenance de l'utilisateur 
  • Publié le 13/03/2018
Kat X.
Executive Manager
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 29/01/2018

"The tool is easy to use and it does exactly what it says!"

Commentaires: Recorded webinars and reliability on your platform plus video quality!

Avantages: There are a few reasons why I like your tool. The tool itself is very easy to use once you've learned it plus it's reliable.

Inconvénients: The only thing that I can think of which isn't super important but being able to embed the recorded videos to WordPress websites.

  • Provenance de l'utilisateur 
  • Publié le 29/01/2018
Stephen S.
Owner
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 03/02/2018

"I've liked being able to do webinars and after some initial glitches, the quality has been good."

Avantages: Able to reach people all around the country. Tech help has been prompt and has been able to help me appropriately.

Inconvénients: Every time I do a presentation, I find it difficult to figure out how to invite people. I'm still unclear about how many people can participate when I do a webinar.

  • Provenance de l'utilisateur 
  • Publié le 03/02/2018
Utilisateur vérifié
Social Media /Public Relations Manager
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 13/03/2018

"Pretty Easy to use."

Avantages: Pretty easy program to use. Not as expensive as others. The screen sharing option is cool too. Kinda like an all in one instead of having to open up different windows and tabs everything is solid on one page so you can easily navigate through PowerPoints and pictures and etc..

  • Provenance de l'utilisateur 
  • Publié le 13/03/2018
Kendra C.
Planner
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 30/01/2018

"Able to easily set up an interactive talk with audience participation. Great features. "

Commentaires: We were able to host events that got our message out to people and to advertise our presence through social media.

Avantages: This product has a great value for the money. It has great audience participation integration. There are a lot of options for people listening; they can ask questions, "raise their hands," and admins can easily watch and interact with audience.

Inconvénients: It can be a little difficult to navigate but once you get the hang of it, it feels easy to use. There is a complex way to enter and invite guests that if you have to start over or get confused it can be a bit overwhelming.

  • Provenance de l'utilisateur 
  • Publié le 30/01/2018
Renata G.
Executive Assistant
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 30/01/2018

"Overall good experience."

Avantages: Good connectivity, quality of the picture and audio. Great customer support. The platform is good and easy to use.

Inconvénients: Not as easy to use if you are not computer savvy, some glitches with screen sharing, bringing other parties to the conference.

  • Provenance de l'utilisateur 
  • Publié le 30/01/2018
Karen H.
Formation professionnelle et coaching
  • Note globale
    1/5
  • Facilité d'utilisation
    Sans note
  • Fonctionnalités
    Sans note
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 21/05/2015

"Disappointing"

Commentaires: We used Onstream for 3 meetings involving 25 and up locations. The software was cumbersome and unwieldy. The user manual lacked an index or even a Table of Contents. It was difficult for people to sign on, to understand how to share information on the screen, the registration process was a challenge and time-consuming. A follow-up message to non-attendees went out to all attendees. The final straw was being unable to access the recording of the last session, contacting support, and getting no response. We asked for a refund of our subscription and this was denied.

Avantages: At first, customer support was helpful. There are a lot of features. The pricing is reasonable.

Inconvénients: The manual needs an index and/or Table of Contents for navigation. A chat feature would be useful versus needing to call to get support. Following up with a client concern is good practice. Refunding when a product doesn't satisfy is also good practice.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 21/05/2015
Utilisateur vérifié
Director of Paid Search
Marketing et publicité, 51-200 employés
  • Note globale
    5/5
  • Facilité d'utilisation
    Sans note
  • Fonctionnalités
    Sans note
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 14/05/2014

"Great service for virtual training!"

Commentaires: After painstakingly working with 3-4 other alternatives, we have found Onstream's webinar service is the best option for us run our virtual training sessions. Not only was it easy to set up, the quality was nearly flawless with no noticeable lag-time (well above our next best alternative). Our sales team has yet to switch over due to a contracted service plan with another company, but with 2 full months of our improved productivity they will be making the switch as soon as that contract runs up too.

Avantages: Fast and reliable service
Flexible for use on multiple devices
Excellent management controls and tracking
Outlook integration
No downloads are required! This has made our lives much easier getting the participants to join on time.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 14/05/2014
Constance W.
head external comms
Produits chimiques, 10 001+ employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 13/03/2018

"first time was a technical disaster but since then ok"

Commentaires: employee engagement

Avantages: easy of use and immediate report available so we can give leaders instant feedback like number of users, etc.

Inconvénients: technical hitch when we first tried so we're nervous each time we launch it that nobody is awake in the US to help us if we have probs

  • Provenance de l'utilisateur 
  • Publié le 13/03/2018
Utilisateur vérifié
Accounting Manager, Operations Admin 'amp; Webinar Producer
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 16/01/2018

"Long time satisfied customer"

Commentaires: Our account rep and their technical support are excellent.
We have been satisfied with Onstream since day one as I mentioned before then when it was Infinite Conferencing.

Avantages: We have used Onstream for quite some time, since it was Infinite Conferencing. The platform has had various updates and our instructors as well as in-house producers find the transitions to be seamless while bringing improvements.

  • Provenance de l'utilisateur 
  • Publié le 16/01/2018
Patty B.
Mgn Director
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 25/11/2015

"Our experience with Onstream Webinars"

Commentaires: Onstream Webinars has extensive features and functionality. We loved how we could customize our view, and brand our webinars with our company logo. It's a really great intuitive interface. We were also impressed with Onstream's customer service. The Onstream reps were great at training, answering questions and supporting us through the whole process of planning and executing our event. Onstream makes webinars interesting and fun to watch, which is great for lead generation. We have a lot of detail to communicate with potential clients. We loved how we could use streaming video, infographics, PowerPoint presentations and other multi-media to get our points across.

  • Provenance de l'utilisateur 
  • Publié le 25/11/2015
Douglas L.
Webmaster and Host operator for webinars
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 13/03/2018

"Challenging to learn how to manage and use the system for a distributed meeting."

Commentaires: Enabled us to hold all resident meetings when we lost our main auditorium. We streamed video and sound to 5 remote meeting rooms from the one auditorium still available to us. In this manner we were able to serve 250 residents from a 100 seat venue, with slideshow and Q&A presentations.

Avantages: Low cost was a major factor.
Once we solved local bandwidth issues the product has been relatively stable

Inconvénients: Very little assistance in resolving integration issues with local network and hardware issues.
Instability when the traffic is low...such as long pauses in the presenter's slide show.
Tendency for Onstream to drop the connection with glitches in the network feed.

  • Provenance de l'utilisateur 
  • Publié le 13/03/2018
Utilisateur vérifié
Amazon Ambassador
Internet
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 13/03/2018

"One of the most amazing software programs yet developed."

Commentaires: The proper preparation of my company needs.

Avantages: What I like most about this product is that customer support is very helpful of what needs and questions about this program that I had.

  • Provenance de l'utilisateur 
  • Publié le 13/03/2018
Melissa J.
Pres
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 12/03/2018

"Great and informative"

Commentaires: Nothing, is wrong with software and I have to knowing to constantly have this software as well as the to find if there can be a glitch, navs or even any operable problems at the present moment.

Avantages: User friendly and navigation and keeps working and able to have the capacity to work even through the batches and are being process.

  • Provenance de l'utilisateur 
  • Publié le 12/03/2018
Utilisateur vérifié
Marketing Operations & Events Specialist
Production alimentaire
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 13/03/2018

"Review on Onstream Webinars"

Avantages: This product is very easy to use and calling into customer support is a breeze! I've never had a major technical issue.

  • Provenance de l'utilisateur 
  • Publié le 13/03/2018
Fay S.
Publisher, Partner
Logiciels, 2-10 employés
  • Note globale
    5/5
  • Facilité d'utilisation
    Sans note
  • Fonctionnalités
    Sans note
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 19/05/2014

"Onstream webinars are five-star!"

Commentaires: Onstream Media provides a rich webinar experience for both the webinar host (CommPRO.biz) and the attendees.
We've been working with Onstream for several years and have produced some really terrific events. The reason why? Onstream provides outstanding technology and outstanding service.

Avantages: Onstream Media provides five-star technology.
Onstream Media provides five-star customer service.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 19/05/2014
Andrew R.
Head of Marketing
E-learning, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    2/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 23/10/2019

"Looks good but very disappointing"

Commentaires: Communicating with our customers, interacting and tracking experience

Avantages: Easy record and live stream with Facebook

Inconvénients: Very difficult to use. No tracking of registration numbers. Unable to upload large videos as they kept failing at the last moment, had to upload to Youtube, download and then upload the formatted and smaller video to Onstream. Livestream with Youtube wouldn't work. Only communication with support came with a "sorry for delay, can I help you", then nothing.

  • Provenance de l'utilisateur 
  • Publié le 23/10/2019
Patricia l S.
President
Gestion de l'enseignement, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 13/03/2018

"I am learning the software by experimenting with it. So far, I am satisfied."

Commentaires: Webinar production

Avantages: The quality seems to be better than what I have observed with other companies. I purchased an external microphone. This helped tremendously. When I record, it doesn't sound like I'm in a box.

Inconvénients: The uncertainty that I can feel even when I am doing things right! I know that this will pass as I become more familiar with the software.

  • Provenance de l'utilisateur 
  • Publié le 13/03/2018
Shera dawn M.
HR Director
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 19/03/2018

"It did most of everything I wanted, it took me a bit to figure out a couple things."

Commentaires: I was able to more easily share information with people in different locations.

Avantages: I liked that I could chose how to set up my screen/what everyone else would see. This way I can make the slide show I made the focus, but still have an area off to the side for chatting... or even a poll.

Inconvénients: Putting in the icons wasn't always easy to figure out which was which... and I had to match sizes correctly.

  • Provenance de l'utilisateur 
  • Publié le 19/03/2018
Drew N.
Senior Marketing Manager
Services financiers, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 13/03/2018

"Quick, easy to use on the fly no-frills video conferencing"

Commentaires: Save Time.
Improve prospect experience.
Increase in productivity.

Avantages: Very reliable, easy for clients to use too. I use this often for website administration training to show clients how to update their websites and they can see my screen clearly without any jumping or lag while I'm working.

  • Provenance de l'utilisateur 
  • Publié le 13/03/2018
Utilisateur vérifié
Senior Director - Cloud Solutions Business
501-1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 14/03/2018

"Simple and easy to use"

Avantages: Simple, easy to use webinar platform that can be used for hosting webinars for multiple users. It is also reasonably priced.

Inconvénients: The per usage pricing model, while reasonable, makes it harder to predict costs and does limit usage to some extent.

  • Provenance de l'utilisateur 
  • Publié le 14/03/2018
Utilisateur vérifié
Global Account Director, Strategic Accounts
Logiciels, 1 001-5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 13/03/2018

"Great Conferencing Tool"

Avantages: I like all of the features that Onstream offers and the clarity of the call was very good. It is a good value for the price.

Inconvénients: I think the UI/UX could use a little work. Maybe an online tutorial that helps with navigation. It is a bit confusing.

  • Provenance de l'utilisateur 
  • Publié le 13/03/2018