Avis clients sur Momentum QMS

QMS and Production Module using Momentum Systems

Commentaires : Easy access to information and traceability through the process.
Setting up automatic alerts on key areas for easy task completion

Avantages :

Flexibility is the key advantage of Momentum systems and with the simple design and layouts you can transform any record that was done manually into electronic version. The system allows you to integrate multiple forms to link and achieve traceability flow. Last but not least, the CoFounder is very enthusiastic and an honest personality who can help you by all means.

Inconvénients :

The company is very good at all fronts. One area they could focus and improve will be customer support.

Efficient QMS Solution for Quality Management

Commentaires : The customization options have enabled us to tailor the software to our specific needs, optimizing our workflow further. We appreciate the transparency and traceability the software offers.

Avantages :

Momentum QMS has been a valuable addition to our quality management processes. The seamless integration with our existing systems, coupled with its user-friendly interface, has facilitated the software's adoption among our team. The automation of our manual processes has been a significant time-saver, allowing us to direct our resources towards other more important tasks. The reporting and analytics tools have been beneficial in tracking and maintaining quality control across our organization, contributing to better decision-making.

Inconvénients :

While Momentum QMS has delivered many benefits, the initial setup and configuration demanded a considerable amount of time and effort. Part of it was because we needed a system that needed to fit our organisational needs.

Great Functionality, Very Poor Customer Support and Technical Knowledge In Company

Commentaires : In spite of the contract indicating a clear path to live with a well defined set of steps, the actual experience was a shambles and most of the steps were not part of our experience. When we queried the company about the contract versus what they had delivered we were told that we had misinterpreted the contract and they would take that away as a lesson learned to improve the wording in the contract to avoid future confusion but they did not make an attempt to live up to the wording in the contract.

Avantages :

Had all the functionality we needed and could be customised to suit.

Inconvénients :

The attempt to get the system deployed in our own infrastructure was terrible. The technical people assigned did not know how to install their own product very well and it seemed to be a matter of trial and error to eventually get something working. The deployment was not set up in a way that is compatible with high availability deployment and ease of upgrade for security patches and underlying infrastructure upgrades. Once we started UAT testing to commission the system, there were a number of bugs that surfaced that were reported and quietly fixed without providing any feedback to us as to what the issue was or even that it was fixed. It was left to us to figure out when they fixed it. In trying to commission the system, there were a number of odd behaviour patterns which we asked questions about and eventually were told that the questions were technical support which we had not paid for. The document versioning by default only provided integer numbers (ie. 1, 2, 3 etc) whereas we wanted the more common standard using period separated format (eg 1.0, 1.1, 2.0 etc) but were told that was a custom development and required paying for. The deployment into our infrastructure was such that if you rebooted the server, the application did not come up and you had to manually go in and start it in spite of mentioning multiple times to company that it was not set up correctly. There was no integration with Google suite.

Deploying Momentum QMS in an R&D Organisation

Avantages :

The most significant benefit of Momentum QMS is the ability to consolidate all assigned tasks and action items into a single system, regardless of their originating workflow. This feature enables users to keep track of their progress against action items, eliminating the need for manual tracking of due dates. Momentum QMS has solved the problem of manual tracking and management of workflows, such as Management of Change, which previously required weekly meetings and updates. The system has streamlined processes, reducing the need for routine meetings and manual tracking. The software has also formalized the quality issues, customer complaint, and audit finding management system, which was previously reliant on email communication between multiple departments. As a result, the quality group has been able to increase productivity and utilize their time more efficiently.

Inconvénients :

One drawback of Momentum QMS is its limited development capabilities. For example you cannot copy and paste large portions of a workflow to implement them in a new workflow. You basically have to create each new workflow from start.

Momentum QMS - An essential tool for food safety compliance in the food manufacturing industry

Commentaires : The system is easy to customize, which has enabled us to tailor the system to meet the unique needs of our clients. Additionally, the support team has been excellent, and they have provided us with prompt and effective support whenever we have needed it. Overall, we believe that Momentum QMS is the best choice for any organization looking for a comprehensive quality management system.

Avantages :

Momentum QMS is an exceptional tool that has helped us manage the food safety compliance of our clients with great ease. We particularly like how the system enables us to provide our clients with a comprehensive platform to manage all aspects of their quality management system, from document management to employee training, audits, and inspections. The system is easy to use, and the interface is intuitive, which helps our clients to navigate the system with ease.

Inconvénients :

One minor issue we have experienced with Momentum QMS is that the advanced reporting functionality of PowerBI is included in the higher support plans only. While the system provides good reporting capabilities, we would like to see more advanced reporting features in the future for the lower plans.

Streamlined Processes and Centralized Information with Momentum QMS

Commentaires : Our experience with Momentum QMS has been very positive. We achieved our goal of eliminating numerous manual systems and streamlined our processes, doing this in another system would have costed us hundreds of thousands, but we were able to do this with Momentum QMS at a fraction of the cost. The customer service we received throughout the implementation process was excellent, and the system has been very user-friendly.

Avantages :

Momentum QMS has been a game-changer for our company as it has allowed us to bring together numerous manual systems under a single, centralized system. The information silos that existed previously have been eliminated, resulting in a standard way of doing things across our group of companies. This has saved us significant amounts of time during audits and report generation, while also increasing efficiencies across the board. We are also impressed with the system's ability to be configured to our specific needs and the exceptional customer service we have received throughout the implementation process.

Inconvénients :

Like with any new system, a minor issue we encountered was with the system's interface, which took a bit of time to get used to.

Intuitive software that is very configurable

Avantages :

Momentum QMS offers a wide variety of modules that cover many QMS features, making it highly adaptable to various needs. The majority of these features are easy to use and require minimal setup, which means that the learning curve is not steep. The system has been beneficial in our document management and training needs. The software simplifies document routing and approval, and the status of any document can be easily understood. The training module has been particularly helpful when providing information to auditors.

Inconvénients :

The user manuals and online materials only provide basic information on scripting, you need to request advanced training to learn the programming concepts of the system.

The Simplicity of Configuring Momentum QMS

Commentaires : Momentum QMS serves as a centralized hub for various aspects of our operations. Furthermore, we have developed a custom module that streamlines the process of setting up new products in our ERP system, ensuring that all necessary steps are completed and nothing is overlooked. This has led to improved efficiency and consistency in our processes.

Avantages :

Momentum QMS is an exceptionally user-friendly and intuitive platform. As users become familiar with module editing, it becomes increasingly straightforward to customize the product to cater to specific requirements. Moreover, users with a good understanding of workflows, editing, and related processes can even create entirely new modules from scratch with relative ease.

Inconvénients :

While there are few drawbacks to Momentum QMS, one notable issue is the complexity of advanced editing. Users may need assistance from support or possess extensive programming knowledge to tackle more sophisticated editing tasks.

QMS for Quality Assurance

Commentaires : Momentum QMS has centralized our quality management system, reduced paper usage, and enabled real-time monitoring of ongoing processes. Additionally, the platform offers configurable modules to accommodate our specific requirements.

Avantages :

I appreciate that Momentum QMS consolidates all quality management tools into a single platform, providing easy access and customization options. The consistent design of the modules allows users to navigate and understand the workflow effortlessly, regardless of which module they are working with.

Inconvénients :

While I am familiar with general databases and administrative functions such as MS Access, I don't have a background in IT. Momentum QMS offers scripts for enhanced module and data functionality, but without a programming background, I am unable to utilize these advanced features without assistance from IT professionals.

Momentum QMS a highly configurable platform for Quality Management

Avantages :

The platform's ease of configuration and adaptability to business requirements is excellent.The out-of-the-box (OOB) modules provide a strong foundation and starting point.It allows for unlimited user licenses which is more economical choice compared to named-user or concurrent licenses.

Inconvénients :

Access to the backend database tables has to be requested from support for integration purposes, we would liked to have access to the full database on demand.

An Excellent Quality Management Software with Exceptional Customer Service

Commentaires : Our overall experience with Momentum QMS has been highly positive. The team provided exceptional support throughout the implementation process, and we were impressed with the software's configurability. The system was delivered as promised without any budget increase, and the team's patience and dedication to ensuring the system met our needs were highly appreciated. The software has been performing exceptionally well, and we have not encountered any significant issues.

Avantages :

Momentum QMS is an excellent quality management software that comes with an exceptional customer service experience. Throughout the implementation process, we received excellent support from the Momentum QMS team. They provided us with a fixed price estimate to implement Document Control and CAPA modules. Even though we went above the scope, the team at Momentum QMS made sure the system was delivered as promised without any budget increase. We appreciate the team's patience and dedication to ensuring the system was delivered to our satisfaction. We were impressed with the software's configurability, which made it easy for us to set up the system to meet our specific business needs. We look forward to implementing more modules with Momentum QMS.

Inconvénients :

We did not experience any significant issues with Momentum QMS during the implementation process or while using the software. Any minor issues that arose were promptly addressed by the support team.

GrowEQ Testimonial for Momentum Systems

Commentaires : Managing Director of GrowEQ, had long looked for suitable software that would do all the things she wanted when it came to Management Systems. There were a myriad of them out there, but only one provided what she was looking for: Momentum Systems.
Our rep and the team at Momentum Systems are approachable, friendly and ever helpful. All problems can be solved by the IT team, although as you learn a little bit, you will realise that many problems can be solved by yourself, with Momentum.
Momentum Systems is also very affordable, and is therefore well accepted by our clients.
GrowEQ is happy to provide an endorsement for Momentum Systems, just as we endorse Momentum for our own clients.

Avantages :

The crucial thing that sets Momentum Systems apart is the fact that the system is FULLY CUSTOMISABLE. This means that GrowEQ was able to customize the system for their clients exactly how they want it to be. And their clients can customize it themselves. Momentum Systems software houses all the documents that GrowEQ wants to add to the system, and all the forms that are necessary for a management system can be created to our specifications, or the specifications of the business. Workflows can be readily created and customized, and records are easily created and stored in the cloud. No other management system software is as malleable as Momentum Systems.

Inconvénients :

The software isn't as pretty as some others, but it looks nice.

Fantastic product at a very competitive price.

Commentaires : After taking up a post as a Quality Manager at a small core facility, my first task was to upgrade the existing paper based Quality Management System to an electronic system. We were recommended Momentum QMS by a similar facility and were initially attracted due the extremely competitive nature of the price. Momentum QMS was literally a fraction of the cost of some competitors. Additionally, unlike competitors, there were no costs for extra licences or modules. In my opinion, there was no reduction in the quality of the software compared to other more expensive QMS systems I have used.

Avantages :

The range of modules available is extensive. The existing modules and out-of-the-box functionality are easy to use and well designed. New modules can be created where required and existing modules adapted and customised to user needs. Different levels of document and process security area available and can be tied to user accounts. Configuration of the Document Control and one other module was offered as part of the initial set-up. This allowed us to see the potential of the system. Administrator training was provided allowing us to customise the system ourselves. Support from the Momentum “help” and personnel is available where changes are out of the scope of our ability. Momentum systems personnel have been attentive and professional throughout.

Inconvénients :

Configuration of the system can take some time but this is a con with quality management software in general.

Highly Configurable eQMS Software with Comprehensive Modules

Commentaires : Overall, this software has been an excellent value for our organization, and I would highly recommend it to any company in need of a powerful, configurable, and user-friendly quality management solution.

Avantages :

This eQMS software is an excellent solution for managing various quality-related processes. Its high configurability allows it to meet specific business needs, and its comprehensive modules cover everything from managing documents to employee training, CAPAs, non-conformances, and audits. The user-friendly interface makes it easy for all employees to use the software effectively, and the responsive customer support is always there to help when needed. Additionally, the software is cost-effective compared to other eQMS solutions.

Inconvénients :

The only downside is that key users may need some time to learn how to fully utilize the high configurability of the system.

Benefits of self implementation

Commentaires : Ensures all businesses and employees across the organisation have access to one centralised platform. This assists us identify trends, improve standards , consistency, processes, culture and ultimately customer satisfaction. With the added benefit of real time data and opportunity to customise as needed.

Avantages :

We love the ability to customise each module to our needs with the added benefit of continued improvement as required. The Momentum team are happy to assist, guide and support whenever required, we could opt for full installation at additional cost but prefer self implementation as it provides us the opportunity to improve our physical processes as they are installed and educate the workforce with each implementation.

Inconvénients :

Requires internal expertise in both systems and processes i.e. skills in both implementing, maintaining and developing systems. Understanding the physical processes also helps :)

QMS: Pharma & Medical Devices

Commentaires : Currently using Document Control and Training with several modules planned for implementation. Looking forward to converting other paper-based processes to improve efficiency.

Avantages :

Customisation of applications to suit business needs, GMP and regulatory requirements. Modular set-up to allow roll-out in stages. Extensive range of modules to use out of the box and the ability to create totally custom-made processes. Good use of notifications, escalations, list and reports. Easy to use, available to all staff to use. Simplifies paper based or manual processes allowing traceability and accountability. Fantastic customer service from Momentum, excellent understanding/execution of training, validation, GMP and Quality requirements for highly regulated industries. The team is always keen to make sure the customer is happy! Cost effective - no licence fees, unlimited users

Inconvénients :

Significant resources are required to implement in a highly regulated industry. Ongoing, a trained company System Administrator is required to navigate not just how to do the basics, but to unlock the potential of the software.

Fantastic QMS System

Commentaires : This is allowing us to upgrade to a paperless process and to streamline the many different programs currently being used into one unified system.

Avantages :

Extremely user friendly. All modules are modifiable for our exact needs. Modules and forms can be created that are not covered by the existing modules. The ability to set automatic notifications is incredibly useful and time saving.

Inconvénients :

It is labour intensive to set up (but well worth it)

Momentum QMS feedback

Commentaires : Momentum is allowing our business to operate consistently across operations with access for all users. It has also removed administration duties freeing up more time for other business needs.

Avantages :

Customization of applications to suit our business needs Extensive Range of applications to use out of the box The ability to link other business platforms to momentum applications Momentum customer service is excellent to assist in application builds and customization and training Cost benefit of momentum compared to other online systems solutions Available to all staff to use Ability to work flow through email

Inconvénients :

at this time i do not have anything that comes to mind as a con.

Excellent implementation and product overall

Commentaires : [SENSITIVE CONTENT] and the team were extremely helpful throughout the implementation process. Taking the time to make changes that i requested and having the patience to listen when i came up with some challenging requirements.

Avantages :

The product is infinitely customisable with an easy user interface for interacting with the core system. A wide range of modules allows for a staged implementation starting with core modules with a view to expand in the future.

Inconvénients :

in some occasions there are more than one way to do things. For example there is an action module and a CAPA module that tend to achieve the same result but could be combined for a more streamlined experience.

Gestión de calidad con Momentum QMS

Commentaires : Es una buena opción para empresas que buscan mejorar y gestionar la calidad de sus procesos empresariales. Sin embargo, es importante considerar los costos y la curva de aprendizaje, y evaluar cuidadosamente si el software se adapta a las necesidades específicas de la empresa antes de tomar una decisión.

Avantages :

Se puede personalizar para satisfacer las necesidades específicas de la empresa.Además, el software se puede acceder desde cualquier lugar con una conexión a Internet, lo que lo hace fácilmente disponible para los usuarios integrándose con otras aplicaciones empresariales y sistemas de software, lo que aumenta la eficiencia y la productividad de los usuarios.

Inconvénients :

El software puede ser costoso, lo que puede no ser accesible para algunas empresas, además puede ser complejo para los nuevos usuarios y el soporte técnico puede ser limitado o requerir un costo adicional, lo que puede ser un desafío para las empresas con un presupuesto limitado.

User-friendly tool for managing safety

Avantages :

You can design your own processes, forms, etc. In other words, you can design your entire safety or quality management system. Excellent support from the Momentum team

Inconvénients :

Your system administrators will need a basic understanding of IT. However initial training will be provided by Momentum so no issues there

Complete QMS Software Solution!

Commentaires : Overall, the team at Momentum went out of there way to make sure we were happy with our software purchase and they still continue to exceed expectations!

Avantages :

While many companies offer a software application to manage specific areas of a QMS (CAPA, Doc Control, Complaints, etc..) I was looking for a "One Stop Shop" where I could manage all aspects of the quality system and utilize it to drive continuous improvement! Momentum QMS checked every box on the list (and then some). The other thing I really liked about the software was the ease of user customization.. If I didn't see what I wanted "out of the box", the momentum team showed me how to easily add what I wanted.

Inconvénients :

The software is very customize-able so there isn't much draw back (if you don't see it, it can be added)!

Great value holistic QM solution

Avantages :

Customizations made by the Momentum team to our installation were very easy. The implementation project was smooth and the tool solved a lot of painpoints for us.

Inconvénients :

The usability could be a bit better, but I don´t think its much better or worse then comparable tools.

Fantastic product and support. A gem that is yet to be discovered worldwide. Watch this space!

Commentaires : It's a simple but powerful and fresh looking system that takes away all the hard work of running a quality management system. Out of the box it's great. The ability to customise takes it to whole new level.

Avantages :

No licence fees Unlimited users All modules come as one package - well integrated Customisable Excellent support