Avis clients sur Rallio Social Media Management

Note moyenne

  • Note globale
    4,7 /5
  • Facilité d'utilisation
    4,6 /5
  • Service client
    4,9 /5

En savoir plus sur Rallio Social Media Management

We make it simple to manage your social media across all locations. Use our software, or outsource your social media management to us!

En savoir plus sur Rallio Social Media Management

18 avis affichés

Emily L.
Social media marketing lead
Vente au détail, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 16/08/2019

"Excellent way to grow your social presence across multiple locations and plafforms"

Avantages: It helps us as a brand have consistency across all locations (450+) and gives our stores as well as franchise owners the confidence in maintaining their social presence as well as giving them the opportunity to connect on a more local level with their customers. Major bonus for our company is the ability to manage the platform through an app since most of our users are on the road.

Inconvénients: I can truthfully say that any cons I have isn’t a result of Rallios platform but more so the restrictions caused by Facebook, yelp, IG, etc.

  • Source de l'avis 
  • Publié le 16/08/2019
Andrew V.
District Team Leader
Vente au détail, 10 000+ employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/08/2019

"Love Using Rallio"

Commentaires: The team at Rallio has been great! They are so easy to get a hold of and always willing to collaborate on ideas. They are only as good as the support we give them and our opportunity is to continue to get stores to contribute content so we can make the platform even better.

Avantages: I love the ease of use and how it has progressed through the years. The Leaderboard is a big win as that is a great way to motivate teams to use the platform. The ease of use with the calendars now being included in the app.

Inconvénients: I love the software I could not complain about it to be honest. My only fear is too much emphasis with the same companies like Facebook/Instagram. I like the move to Google to be able to start posting through My Business. My fear is if something was to happen to Facebook one day how quickly could we move to something else. Something else doesn't really exist yet so I guess its not really a problem. Facebook and Google are some of the companies that keep me up at night so have all business run through them gets scary. At the moment though, I don't have a better idea than what you are doing!

  • Source de l'avis 
  • Publié le 26/08/2019
Emily T.
Social media specialist
Vente au détail, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3 /5
  • Facilité d'utilisation
    2 /5
  • Fonctionnalités
    2 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 23/08/2019

"Great posts, not very mobile-friendly"

Avantages: I like the extra support given by the Rallio team. The posts they make are eye-catching and engaging.

Inconvénients: It doesnt work well with mobile devices.

  • Source de l'avis 
  • Publié le 23/08/2019
Travis B.
Store Team Leader
Vente au détail, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/08/2019

"Rallio!"

Commentaires: Having Rallio on our team is like having a social media watchdog. They help us monitor our social media pages and reply to customer questions and concerns.

Avantages: This software is use friendly and makes interactions with our customers very easy! Our rep is always quick to respond with any questions or concerns!

Inconvénients: This software meets all of our needs. No concerns at this time.

  • Source de l'avis 
  • Publié le 23/08/2019
Jamie C.
Marketing Director
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/08/2019

"Rallio Rocks!"

Avantages: Very easy to use.
Saves time with having all social platforms in one place.
Extremely efficient in sending out posts to all my account users from the corporate level.
Support is top notch and very responsive!

Inconvénients: There is nothing about Rallio so far that I would consider a con.

  • Source de l'avis 
  • Publié le 23/08/2019
Diana B.
Owner
Vente au détail, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/08/2019

"Easy Social Media Management for Small Businesses"

Avantages: +Easy to schedule social media posts in advance
+Great dashboard to track your metrics and see how you rank within company averages
+Real-time notifications each time a customer review is left, so you can respond right away
+Ability to give your entire team "light" (non-admin) access, so they can upload photos & release forms
+Dedicated, personal support from Rallio team, so you have access to a REAL person, not a bot

Inconvénients: -Post function not fully integrated into Instagram (I believe it has to do with IG's back end), so it requires an extra step to post content, which is still easy enough

  • Source de l'avis 
  • Publié le 23/08/2019
Robin F.
Store Manager
Vente au détail, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/08/2019

"Is great ease to use."

Commentaires: Not bad sometimes just really busy and can't make a post as often as I would like to

Avantages: .I like that there is a release set up right in the software

Inconvénients: Posting can be tricky cause it doesn't hold what you put on the post, gets a tad confusing when this happens

  • Source de l'avis 
  • Publié le 23/08/2019
Sandy W.
Team leader
Vente au détail, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/08/2019

"Ready for Rallio"

Commentaires: We have been increasing our followers and our strategist is very helpful

Avantages: Easy to use and the app makes it very simple the whole team.

Inconvénients: Have not encountered any issues yet and everything has gone smoothly

  • Source de l'avis 
  • Publié le 23/08/2019
Tucker M.
ASTL
Vente au détail, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 16/08/2019

"People Make the Difference"

Commentaires: Sales Lead is the main selling point for my experience. He is dedicated to my brand as if it was his own. I cannot say enough about my appreciation for both his responsiveness and creativity. If I wanted or could manage my social media, I would. He is skilled, professional, and brilliant as a strategist.

Avantages: The software is evolving regularly to help meet our needs as a business. I love how customizable and open to suggestions Rallio is. It really makes me feel more like a central figure in my social strategy...not just a client without expertise.

Inconvénients: There is a learning curve. I think the right training is crucial for some (depending on tech savviness). I've found that sometimes features are lacking, but Rallio is responsive to suggestions.

  • Source de l'avis 
  • Publié le 16/08/2019
Tara N.
Franchise Support
Vente au détail, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/08/2019

"Very Helpful"

Avantages: Loved that Rallio offered our franchise owners support in a part of the business we were lacking. I also really appreciated the weekly emails giving our Studio Managers and owners suggestions on what photos or content to submit that week!

Inconvénients: I didn't have any issues with the software

  • Source de l'avis 
  • Publié le 22/08/2019
Betsy R.
Social Media Liaison
Vente au détail, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 19/08/2019

"Love it because of my service support rep."

Avantages: I like that I can do lot from my phone. I LOVE my rep!!! She makes it actally usable!!! I would be lost without rep!

Inconvénients: The mobile interface. I wish there was more I could do from my phone. (Upload images to the library data base - easily respond to comment on FB and actually know the tread of what's happening)

  • Source de l'avis 
  • Publié le 19/08/2019
Stacy B.
Assistant team leader
Vente au détail, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 06/11/2019

"Game changer"

Commentaires: [SENSITIVE CONTENT HIDDEN] is wonderful and really has helped us with great ideas and post to boost our audience and increase traffic and interest in our store. We really appreciate all of his help and advice.

Avantages: Makes it easy and simple to connect through social media to your customers.

Inconvénients: Sometimes it takes a long time to upload pictures.

  • Source de l'avis 
  • Publié le 06/11/2019
Heather E.
RGL / Dog Groomer
Services juridiques, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    3 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 06/11/2019

"Good product"

Avantages: Easy to use and navigate has the app for my phone

Inconvénients: Nothing really I like the product got what it is

  • Source de l'avis 
  • Publié le 06/11/2019
Brandy S.
Store manager
Vente au détail, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 24/08/2019

"Great layout"

Commentaires: Rallio is super ready to use and has a great layout and format

Avantages: It’s so easy to use
Simple format
No crashes

Inconvénients: Lots of updates for mobile version which can be annoying

  • Source de l'avis 
  • Publié le 24/08/2019
Monica L.
District Team Leader
Vente au détail, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/08/2019

"Love Rallio Support team"

Commentaires: Rallio has helped PSP get our social media experience up and running from the ground floor! Software is pretty intuitive and support team is amazing.

Avantages: Very easy to use and they have great training support

Inconvénients: Nothing is a con at this point! More updates keep happening as we evolve.

  • Source de l'avis 
  • Publié le 23/08/2019
Jorge M.
manager
Comptabilité, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/03/2019

"rallio review"

Commentaires: very usefull!!!!!

Avantages: rallio is great. I can see who is posting about our work.

Inconvénients: no cons with rallio. I can monitor and approve the posts they post about our work!!!!!

  • Source de l'avis 
  • Publié le 22/03/2019
Ruchelle H.
Studio Director
Cosmétiques, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/08/2019

"Rallio review"

Commentaires: We are able to reach more prospective clients with all of our social media networks. It’s a one stop shop to upload to all social media accounts.

Avantages: It’s ease a flexibility. Our specialist is amazing and is always there to help.

Inconvénients: I don’t have any cons. [SENSITIVE CONTENT HIDDEN] has been amazing at answering all questions and troubleshooting any issues I’ve had.

  • Source de l'avis 
  • Publié le 22/08/2019
Candy P.
owner of franchise
Services aux consommateurs, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 23/09/2019

"Pleased thus far."

Commentaires: I am really new to the dashboard. Representative was excellent in communication via email as well as on the call. He was super friendly, and patient with me too. I am grateful for the time he took to spend with me and I know I could reach out to him anytime. It's great to know someone really loves what they do and I think representative truly loves his job.

Avantages: Appears to be user friendly for me and that is very important to me.

Inconvénients: Nothing to complain about just yet. Still learning the tools.

  • Source de l'avis 
  • Publié le 23/09/2019