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Avantages :

AssetSonar is a great tool for IT management and has solved all our needs.

Inconvénients :

There are a limited of items to transfer until the need for an upgrade.

AssetSonar - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,8
Fonctionnalités
4,6
Rapport qualité-prix
4,8

Probabilité de recommander le produit

8,2/ 10

AssetSonar a reçu une note globale de 4,7 étoiles sur 5 d'après 14 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (14)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Awesome ITAM tool!

5,0 il y a 7 ans

Commentaires : We switched over to AssetSonar from EZOfficeInventory; same team, same great support staff, much better product for managing IT assets. We've been able to tag and track around 500 IT assets - laptops, printers, networking equipment - and keep an eye on warranties, maintenance schedules, and procurement details. This is all spread out over 200 people, and it never feels like work. It's improved our visibility into our equipment, the reports are in-depth, and we've cut down at least an hour a day on managing our IT operations.

Avantages :

The AssetSonar agent makes it really easy to put IT asset details into the system. We're able to manage IT asset lifecycles across our three main locations. Makes it so easy to be organized and on top of things.

Inconvénients :

Not much. Only had one bug so far but it was resolved the same day, so I can't complain.

Tricia
Help Desk Technician II (É.-U.)
Construction, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Asset Sonar Rocks!

5,0 il y a 9 mois

Commentaires : I am impressed with the attitude, service, quality of pricing, and outstanding employees Asset Sonar offers.

Avantages :

The ease that [sensitive content hidden], and so many others are available to assist with our inquiry needs.

Inconvénients :

There were many bugs with the program, but Asset Sonar corrected those issues within a timely fashion.

Matt
IT Operations Specialist (France)
Transport routier/ferroviaire, 501–1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Game changer

4,0 il y a 2 mois

Commentaires : Game changer compared to my previous asset management tool.
Also very competitive in terms of pricing.

Avantages :

Native integrations with the common MDMs and IDPs

Inconvénients :

Some documentations may need to be updates

Bryan
Project Manager (É.-U.)
Services financiers, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Service that works

4,0 il y a 3 semaines Nouveau

Commentaires : My overall experience with assetsonar has been positive

Avantages :

It's a very user friendly software that makes it easy to manage assets

Inconvénients :

Some of the default reports aren't helpful

Mina
Help Desk Technician (É.-U.)
Services et technologies de l'information, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

AssetSonar

5,0 il y a 4 mois

Commentaires : The support received from AssetSonar has been extremely helpful in producing more informative reports and functionality for our team.

Avantages :

The details in which you can form reports have been most helpful to us.

Inconvénients :

The mobile app was not my favorite, but I have noticed that it's bene improved recently.

Brittany
IT Support and Training Manager (É.-U.)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Seamless Integration and Customization: A Reliable Asset Management Solution

5,0 il y a 5 mois

Commentaires : Our experience with AssetSonar has been excellent. The software integrates seamlessly with JAMF Pro and Zendesk, enabling smooth workflows across our IT and support systems. The ability to create custom asset tags has enhanced our asset tracking, allowing us to tailor the tool to our organization’s needs. Additionally, AssetSonar has been invaluable in providing HR with visibility into the status of MacBooks for both new hires and offboarded staff, streamlining our onboarding and offboarding processes

Avantages :

What I appreciate most about AssetSonar is its seamless integration with JAMF Pro, which allows us to manage our Apple assets more effectively. Additionally, the ability to create custom asset tags within the software is invaluable for our organization, enabling us to tailor asset tracking to our specific needs and improve our overall asset management process.

Inconvénients :

After using AssetSonar for a year, I have not encountered any significant downsides. The product has consistently met our needs, especially with its integration capabilities and customization options. Its reliability has been a strong asset for our team, providing consistent value in asset management.

Jessica
Digital Marketer (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

IT Management Made Easy With AssetSonar

5,0 il y a 11 mois

Avantages :

AssetSonar is a great tool for IT management and has solved all our needs.

Inconvénients :

Not many issues to list as AssetSonar is amazing

Chase
Procurement Intern (É.-U.)
Banque, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

AssetSonar Review

5,0 il y a 5 mois

Commentaires : I have had a pleasant experience during my use of AssetSonar

Avantages :

User friendly UI and is simple to navigate.

Inconvénients :

I do not have any cons to write about regarding my use of AssestSonar.

Raymond
IT SUPPORT TECHNICIAN (É.-U.)
Enseignement supérieur, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good product

5,0 il y a 2 mois Nouveau

Avantages :

Easy to use, and intuitive, lot of options for customization

Inconvénients :

There are a limited of items to transfer until the need for an upgrade.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great application, meets the expectation of a happy client

5,0 il y a 4 ans

Commentaires : I personally find it best in the market and would suggest it to all my friends looking for asset tracking and management solutions.

Avantages :

Amazing features, timely updates , easy access to the reports and what not!! This is the best product in market i have come across till now. Would suggest this to all the farms looking for asset tracking and management.

Inconvénients :

This product is one of the best in market, though to recall any cons. In-fact couldn't find any, go to product for sure.

John
IS Manager (R.-U.)
Équipement et fournitures de bureau, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

It does what it data in the box!

4,0 il y a 2 ans

Commentaires : Very good! It’s helped us to get greater control of our assets and gain vital insights as to where our physical assets are, including our spares

Avantages :

For tracking assets, being able to identify who as what, the tool is perfect!

Inconvénients :

The mobile app needs more work. It feels a little clunky, but that’s not a major negative compared to what it can do!

Peter
Exec Manager ICT (Australie)
Administration publique, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Fantastic for asset management tracking and compliance

5,0 il y a 3 ans

Commentaires : The team at AssetSonar have been fantastic. Their engagement model is very results-oriented - they want to make sure you can implement effectively and benefit from the functionality. We have reached out for advice on several occasions and this has quickly led to a video conference and solutions. Our feature ideas/requests have been received positively, but are often already being considered by the AssetSonar development team ... it's helpful knowing that they are also focussed on making improvements and responding to market trends.

Avantages :

This is a heavily featured tool. Setting it up takes time but is worth the effort. For government, it is ticking so many compliance boxes and gives great visibility to operational management. The ability to use software agents to gather info on PC devices is great automation. Emailing staff for self-service custodianship verification is extremely useful - it turns traditional stock-take on its head by decentralising the effort.

Inconvénients :

The product is not a magic wand ... unfortunately! It takes ongoing administration to keep the tool up to date with the many IT asset lifecycles being managed. But that's also why the tool is so valuable - it brings clarity to complex IT operations.

Nicolas
IT Manager (France)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Great Assets Tool

5,0 il y a 4 ans

Commentaires : Very good

Avantages :

Ease of use Windows + Linux + Mac agent SAML Integration SaaS solution (cloud-oriented)

Inconvénients :

There is no feature to build a map with all the CI's in order to build the CMDB

Réponse de l'équipe de EZO

il y a 4 ans

Hi, Nicolas! Hope you are doing well. Thank you for your positive feedback. We will also let our Product team know of your feedback regarding CMDB. If you stumble across any issues, please feel free to reach our Customer Success team at support@assetsonar.com we'll be happy to assist you.

Elena
Executive Assistant and Business support (Suisse)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Review

4,0 il y a 3 ans

Avantages :

easy to use, everything in one place, great customer service

Inconvénients :

some features has to be improved ([SENSITIVE CONTENT] know what I mean)