15 ans à aider les entreprises françaises
à choisir le meilleur logiciel
En savoir plus sur Xref
Les entreprises du monde entier font confiance à Xref pour proposer des vérifications de référence, d'antécédents et d'identification rapides, simples et sécurisées.
I really like the convenience and user friendly dashboard.
Referrals can be a bit difficult to navigate when they come through.
Filtrer les avis (94)
Utilisation
Classer par
Filtrer les avis (94)
Set and forget, enormously beneficial for a speedy recruitment process.
Commentaires : The account contacts were always readily available when needed. Making changes to the system was very simple. If anything I would suggest that if you were to use the platform as a company, ensure your questions are fit for purpose and that you are not requiring too much time from your candidates referees, while still ensuring that you have the information on hand that is required to make the right hiring decisions.
Avantages :
Xref is extremely easy to use. Setting up a ref check takes no time at all, and once the information is in the system Xref takes care of the automation and regular reminders to both the candidate and their referees to ensure the detail is completed in a timely manner. The ability to pick up on fraudulent references (through IP addresses) has been highly beneficial. The time savings of being able to 'set and forget' this part of the recruitment process is enormous.
Inconvénients :
There are no issues that come to mind.
Réponse de l'équipe de Xref
il y a 3 ans
Thank you for your great review, Amy. We are happy to hear that you have benefited from the ease and security that comes through online reference checks through Xref. We understand how important this step is within the hiring process and want to make it as compliant and efficient as we possibly can. Thanks again for your review.
Easy Compliance, candidate self-referral
Commentaires : X Ref has sped up our hiring process and taken the responsibility for references out of the hands of managers, who are busy with so many other things. It's a simple process for administrators and candidates, but when we have needed help the service was quick and efficient.
Avantages :
X Ref is super easy to use for the collection of references, and takes care of the process without active involvement from the team administering references. The best feature is the ability for references to include their information to explore future opportunities with your company, giving you free access to an additional candidate pool.
Inconvénients :
The only thing we do not like is that there is no option to combine the references into a single PDF when they are complete and you export them - it is annoying to have to rename 3 individual files.
Réponse de l'équipe de Xref
l’année dernière
Thanks for taking the time to leave us a review, Meagan. It's great to hear that you're making the most out of the People Search feature. We are confident that it will aid your recruitment with a smart and compliant approach to business development. Xref is passionate about ensuring the right people are recruited into the right roles, so we're pleased to hear that you've been able to experience the benefits of an automated and mobile-friendly platform. With regards to your feedback on the exporting references, we'll be sure to pass this on to our development team. Thanks again.
Best platform to use for Professional Reference Check!!!
Commentaires : Overall i would highly recommend this platform for mid size companies who only wants to do professional reference checks.It's convenient, value for money and faster.
Avantages :
Very easy platform to use..Easy to put references in system and for recipient to put details of referrers , if any referrer decline to provide the recommendation, recipient can add more referrers details without back & forth.Instant email goes to candidate after details are entered. Not like other products where internal teams has SLA of 48 hours to approve and then Reference check initiated.They highlight if referrers and referee has been on same IP... which helps to detect false recommendation.
Inconvénients :
The credit is lost if recepient doesn't fill the details in 2 weeks time which is quite a loss for company. They should credit it back to the account in such case.
Réponse de l'équipe de Xref
hier
Hi Bhawana, Thank you for giving us a 5-star rating. We're glad to hear you're enjoying the many benefits of our user-friendly Xref platform. Regarding your feedback on recipients not responding to requests, you could use the 'replace' button on the platform. The 'Replace' button in Xref allows you to ask your candidate to submit the details of another reference provider. The replace feature is available for 21 days from when a request has been sent but is still awaiting completion. Please contact our dedicated Customer Success team at support@xref.com for assistance. Once again, thank you for taking the time to leave us a review.
Review
Commentaires : Generally I like it but it but it could be better.
Avantages :
Ease of acquiring references, not having to call every reference .
Inconvénients :
Requests often go into spam folders or are thought to be spam by both candidates and references.
Réponse de l'équipe de Xref
l’année dernière
Hi Dylan, Thank you for taking the time to leave a review. We're glad to hear you find Xref saves you time and increases efficiencies as your team does not need to chase candidates and referees. We would love to know more about how we can improve the Xref experience for you, please feel free to reach out to our customer support team at support@xref.com. Thanks again for your feedback.
The best online reference check solution
Commentaires : Xref have been great to deal with, from the initial sales meeting with [SENSITIVE CONTENT HIDDEN], to giving us a trial period and then great support from [SENSITIVE CONTENT HIDDEN] and the team once we committed 100% to the product. We hire over 1000 staff a year so to have a tool that will support a quicker turnaround time is brilliant. We couldn't be as effective as we are without it.
Avantages :
Easy to use as set up of candidates takes less than a minute, ability to customise templates, which s great for us as we have many different role types to reference against, ideal for volume recruitment as you don't have to spend time chasing phone references when you have so many other recruitment activities to do, the IP address tracking - we have had a number of candidates trying to be dishonest and this has assisted us in ensuring we are hiring the right people into the organisation who are going to uphold our values.
Inconvénients :
Would like the ability to turn off or change the reminder emails to referees and candidates so that they don't send on a weekend or public holiday. If you are setting your candidate up the day before for example they get reminder emails coming through on their "day off". We do get complaints from referees on occasion.
Réponse de l'équipe de Xref
il y a 3 ans
Thank you for your great review, Claire. It's good to hear that we have been able to help streamline your recruitment process. We are always working to improve our platform and we value feedback from our customers. We will pass this on to the relevant team internally. Please feel free to contact your Customer Success Manager if you ever have any further thoughts or feedback to share. Thanks again for your great feedback.
We recommend XREF!
Commentaires : Over the past few years our organisation has been looking at tools and technologies to help improve the efficiency and productivity of our recruitment teams. We selected XREF for several reasons but primarily because it freed up our recruiters to find the next candidate, rather than them chasing referees of someone we had already placed. Our teams love it and as we have integrated the tool with our Candidate tracking system it ensures we maintain our workflow practices and compliance requirements.
Avantages :
Ease of use The XREF team can quickly customise templates for us to suit client specific needs Candidate experience is a positive one The quality and detail of responses was surprisingly good from the outset. My team is happy as it makes them more efficient. Reduces the post placement overhead. Provides for greater accuracy and integrity of the reference check process. Excellent support and customer care from the XREF team
Inconvénients :
the concern we had was that we may miss out on leads being generated from the old style reference check. The new feature, People Search, which we have just started using should help alleviate this concern.
Réponse de l'équipe de Xref
il y a 3 ans
Thanks for your feedback, Peter. We are glad that you have been able to save time and benefit from automating your references. It's also great to hear that you have recently started using People Search, we are confident that it will aid your recruitment with a smart and compliant approach to business development. Thanks again for taking a moment to write this review, Peter.
Great for all applications
Commentaires : This revolutionised how we complete references. We have increased the content gathered from a reference and improved the relationships with the hiring managers as they get the feedback verbatim
Avantages :
Easy to access and simple user interface. The option to bulk load people is a plus when working on large campaigns. The customer service team are very responsive.
Inconvénients :
The candidate searches section of the software (for those who said they would like to be contacted). An opportunity to categorise them on their experience would be good.
Réponse de l'équipe de Xref
l’année dernière
Thank you for providing such a great review, Ben. Our Customer Success team will be very happy to hear you find their support valuable. We're glad to hear that you and your team are taking advantage of the option to bulk upload and are benefiting from all the time-saving benefits of using Xref. With regards to your feedback on our People Search feature, we'll pass it on to our product team. Thanks again for leaving us a review.
Excellent service - wouldn't work in a job without it!
Commentaires : Bulk recruitment has been made easier with Xref, as has detecting fraudulent references and ensuring time is spent more productively
Avantages :
- Simplifies the reference process especially with bulk recruitment - No time delays between calling referees, references can be completed at everyones convenience - Fraud detection services which capture about 80% of fraudulent references - Provides referee details allowing you to look at their LinkedIn and validate their history
Inconvénients :
- Although there is fraud detection, candidates can still provide fraudulent references and if you are not careful they can slip through. Maybe there should be a database of candidates that have previously provided fraudulent references
Réponse de l'équipe de Xref
il y a 3 ans
Thanks for taking the time to provide this review. We're glad to hear Xref is helping simplify the process for you. Thanks also for your recommendations.
XRef makes the reference check process a lot easier!
Commentaires : XRef has completely sped up the reference process for us. This is fairly critical, especially when our candidates are often receiving multiple offers. We simply can't have any delays in our process, so XRef is very timely to finalize our offer stage! They've really got a great support team as well to monitor your account.
Avantages :
I work in recruitment and we used to call all of our candidates references individually, while transcribing their responses. As we scaled, this was time consuming. In came XRef. XRef has saved a lot of time for us. Instead of calling all of our candidates references, we can set the candidate up in the system and it is up to them to enter their references. Our reference questions are sent over and we often get the references back within 24 - 48 hours. A lot quicker than chasing down the references! It is super easy to download the reference's responses and send over to our hiring managers. It can even catch fraud - e.g., it will flag you if a reference is using the same IP address as the candidate. Better yet, they are a Canadian product!
Inconvénients :
There's not much that I can say I don't like! Highly recommend. The one thing I'd say is it is a bit different as you aren't actually speaking to the references with the tool. You may miss out on verbal cues from the references.
Réponse de l'équipe de Xref
il y a 3 ans
Thank you for your great review. We are happy to hear you have been benefiting from the time that has been saved through the simplicity of the Xref platform. We know how important it is for these matters to be handled in a timely and compliant manner. Thanks again for your review.
Xref Review
Commentaires : The software is amazing. Gives you regular updates on at what stage the reference is at for example if the referee has opened the reference and started the reference, etc.
Avantages :
It's very easy to set up candidates. Although it only uses emails to collect the references, it keeps you posted on what stages is the reference at like candidate has agreed to the privacy statement, submitted refs, referees have started doing reference, etc.
Inconvénients :
Because it only allows references to be completed by email. Its takes time to get it completed by referees.
XREF makes Reference checks easy
Avantages :
Easy for employer and candidates and reliable
Inconvénients :
More questions from references and/or different "rating" system
Réponse de l'équipe de Xref
l’année dernière
Thanks for leaving us a review, Abby. We're glad to hear that you and your candidates find Xref simple to use. With regard to your feedback about adding questions and the rating scale. We'd like to understand this more so we can help you customise your questionnaire where possible. Please contact our dedicated Customer Success team on support@xref.com if you would like assistance. Thanks again for your review.
A great time-saver for a usually time-consuming process
Commentaires : We have had a good experience with Xref and look forward to full integration with our Recruitment platform in the coming months to ensure a more streamlined internal process.
Avantages :
It is easy to use this software and provides us with the information we need to make the best hiring decisions for our business.
Inconvénients :
It has taken us some time to roll out a recruitment system across our multiple businesses so the Xref process has been separate from the current workflows, however, this isn't Xref related.
Réponse de l'équipe de Xref
il y a 3 ans
Thanks for your review, Jessica. It is great to see that you benefitting from the added insight to assist with data driven decision making through the hiring process. It is also great to hear that the gears are in motion to have Xref integrated into your recruitment platform. I'm sure it will help simplify the process even further. Thanks again for your review.
Achieve Australia - XRef review
Commentaires : Due to the high volume of applicants we receive and put through to pre employment checks, Xref has reduced a great amount of time the team would spend calling these referees. This has proved to be a beneficial system to the organisation.
Avantages :
The updates for potential fraud of references. This provides a great deal of insight of our applicants before even reading the references.
Inconvénients :
The changes to privacy. Ie the need to create a personal account rather than just use the one address.
Réponse de l'équipe de Xref
il y a 3 ans
Thanks for your review, Jessica. We're glad to hear Xref has been able to save valuable time for your team by helping to streamline your hiring process. We also appreciate your feedback regarding the privacy changes. Occasionally we have to make these changes to ensure that we maintain the highest possible standards of data security, for you and your candidates. Thanks again for the great review, Jessica.
My Experience using Xref
Commentaires : In a summarised way, It is a good software to use for references. I have even recommended to my HR friends.
Avantages :
It is easy to use and to teach, its is very effective and user friendly. Xref also helps to authenticate the references because it give you the opportunity to know everything that happened around the reference, by tracking every action done on the link. It also saves on time because it gives referees automatic reminders to complete the reference.
Inconvénients :
Non that I can mention for now because to be honest, I really like using the software.
Réponse de l'équipe de Xref
l’année dernière
Thanks for such a wonderful review and for being an advocate for Xref, Dorothy. We are happy to hear that you're enjoying the many benefits of the Xref automated platform, especially real-time updates. We strive to make it as efficient and intuitive as possible so that professionals like yourself can focus on the other important areas of your role, as you've mentioned. Thanks again for sharing your review!
Xref Review
Commentaires : As mentioned, process of references become seasier to track and quicker to process.
Avantages :
The automation, this means I dont have to complie mutilple reference requests for candidates. A few clicks and its ent to teh candidate and they are able to fill it all out and the reference is then sent to their previous employers. Alos being able to see supicious activity, using the same IP address, very handy.
Inconvénients :
Generally very good, occasionally some candidates struggle with the tech, so anything that simlplifies the process.
Réponse de l'équipe de Xref
l’année dernière
Thanks for sharing your review, Chris. It's good to hear you're enjoying the time-saving benefits of using bulk requests on the Xref platform. We know the importance of robust reference checking that helps you to make confident hiring decisions, so we're glad to hear that the unusual activity notification has also been useful to you. Thanks again for this review - it's much appreciated!
Fantastic Product a MUST HAVE for all Recruitment teams
Commentaires : I have LOVED it!! Its given me so much more time to use for sourcing and other vital parts of my role that were filled up with over the phone reference checks.
Avantages :
Its so easy to use and it keeps you updated every step of the way on both sides of the process (Candidate/Employer).
Inconvénients :
Nothing is wrong with this product its top quality and doesn't need any updates.
Réponse de l'équipe de Xref
il y a 3 ans
Thanks so much for this wonderful review. We're so happy to hear that you're enjoying the platform and that you are getting so much benefit from implementing this system into your hiring process.
Head Office - Konica Minolta Business Solutions (Canada) Ltd. - Review
Commentaires : Excellent.
Avantages :
the speed and ease of using the software. Fast turnaround time.
Inconvénients :
The results of the background check is not available in PDF. I think it would be a good idea from the time the user opens the file to have it exportable into a PDF or word format. As well upon responding to the review. there was no drop down selection for our "Industry Type". I selected "Printing" which is our Old traditional business but we have evolved to Business Solutions.
Réponse de l'équipe de Xref
il y a 3 ans
Thanks for your feedback, Michelle. We are glad to hear you have benefited from the speed and ease of the platform. We are always looking to improve the service we offer and appreciate your feedback. Thanks again for your review.
How did I survive without it?!?
Commentaires : Seemless, effecient and friendly.
Avantages :
Effeciency and the fraud detection element.
Inconvénients :
The ability to customise it per reference, yet after chatting to Customer Services I understand why this can't be done.
Réponse de l'équipe de Xref
il y a 3 ans
Thanks so much for your great review.
Quick and easy to use
Commentaires :
Overall this product is amazing to use. Streamline our process and is very helpful with large bulk recruitment activities.
Speed of process and to market is one of the best features!
Avantages :
I love using Xref for every reference This is a big selling point for our clients as well as a streamlined process for our candidates
Inconvénients :
Referrals can be a bit difficult to navigate when they come through
Réponse de l'équipe de Xref
il y a 3 ans
Thanks for this great review, we're glad to hear you love using Xref!
Xref Review JZ
Commentaires : I used this to complete a reference for a candidate for another company. It was good, convenient, and easy. There are improvements that can be made and it may be on the company side to utilize the program better but the design was appealing and easy to the eye.
Avantages :
I like this way of responding to a reference request. Instead of writing a long letter and making sure it is grammatically correct and professional enough, it was much easier to fill out the form. It also gave me a direct way of answering what they were looking for in the candidate.
Inconvénients :
It was confusing when first starting off using this site. It presented the questions and categories to fill out but only the questions but not how it needed to be answered, like if it was a multiple-choice response or if it was an essay style. When I went to answer I wasn't sure what to expect or how to answer the prompt.
Réponse de l'équipe de Xref
il y a 3 ans
Thank you for your review, Joan. We are glad to hear you had a positive experience while completing a reference using Xref. We are always looking to improve our platform and we appreciate your feedback regarding the candidate referral process. Thanks again for your great review.
it works, sometimes too well
Commentaires : it is a time saver and it quickly separates the wheat from the chaff
Avantages :
ease of execution 1 button press and then you wait.
Inconvénients :
3 applicants have told me they find the system too aggressive, it keeps coming relentlessly with the requests for references I was actually a reference for someone and I as well found the requests to answer the reference a bit aggressive
Réponse de l'équipe de Xref
il y a 3 ans
Thank you for your feedback, Jeff. It's great to hear you are experiencing the benefits of automated referencing. It is possible to change your preferences regarding the reminder emails to alter the frequency of the alerts. Please reach out to our customer success team for further assistance with this via support@xref.com. Thanks again for your great review.
Support is wonderful
Commentaires : Amazing, have been in constant contact with my reps, they are informative, friendly and helpful! This has saved me a lot of time, especially since we have been busy. The time turnaround for completed references has been amazing as well.
Avantages :
Visibility is great, one screen which shows the status of every candidate and where what stage their reference is at.
Inconvénients :
Ability for multiple users to see up to date information. E.g. If I open a reference on the other persons login it shows that the reference hasn't been opened.
Réponse de l'équipe de Xref
il y a 3 ans
Thanks for the review and for your feedback, it's helpful for us to know. We're glad to hear the platform is helping you to save time!
Save time and get in-depth responses
Commentaires : Fantastic! It's easy to use and the staff are lovely. Always happy to help :)
Avantages :
It saves me so much time. I also get a lot more information than I would over the phone. It's easier than trying to write down what someone is telling you. It can be done in the reference's own time which can be over the weekend or out of hours which means they can focus and put time into their responses. It's such a wonderful product I can't imagine not having it!
Inconvénients :
Ability to self load credit Ability to alter email addresses or edit the references
Réponse de l'équipe de Xref
il y a 3 ans
Thanks so much for this lovely review. We appreciate your feedback and will take it into consideration for future process updates.
Great software
Avantages :
Xref is really easy to use and saves so much time in the reference taking process. Would highly recommend
Inconvénients :
It is hard to find anything to class as a con with the software, it is simple to use
Réponse de l'équipe de Xref
il y a 3 ans
Thanks so much for this lovely review. We're glad to hear you're enjoying the platform.
Staffing/Recruiting review
Avantages :
It's super easy to use! I do like the reminders the come to my email if a user has not completed.
Inconvénients :
I wish the XRef timed out because of credits.
Réponse de l'équipe de Xref
l’année dernière
Thanks for sharing your positive review, Rachel. We love to hear our customers sharing their experiences of the Xref automated platform, so we're glad to hear you find the Xref platform easy to use. Thanks again for leaving us a review.