Avis clients sur Zoom Video Webinars

4,6 (5 749) Écrivez votre avis !

En savoir plus sur Zoom Video Webinars

Logiciel de webinar vidéo comprenant le partage d'écran en HD, le contrôle hôte, des boîtes de dialogue avec questions et réponses et des fonctions de reporting post-webinaire.

En savoir plus sur Zoom Video Webinars

Avantages :

Before buying the premium version, we were delighted with the customer service that provided the trial period that we managed to get into the system in the absolute way.

Inconvénients :

There is often issues with freezing up or with sound kickback. Sometimes kids are kicked out or freeze for no reason.

Zoom Video Webinars - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,4
Fonctionnalités
4,6
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,9/10

Zoom Video Webinars a reçu une note globale de 4,6 étoiles sur 5 d'après 5 749 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé Zoom Video Webinars ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (5 749)

Melissa
Training & Quality Control Specialist
Utilisateur LinkedIn vérifié
Télécommunications, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

More flexible than Teams

5,0 il y a 8 mois
Sous-titres en français disponibles pour la vidéo
Martin
Martin
Indépendant (Gabon)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Zoom le best des best!

5,0 il y a 8 mois

Commentaires : Zoom m'a permis d'être en permanence en contact avec mes équipes support quand je ne peux pas être sur place.

Avantages :

Zoom c'est le top pour organiser vos réunions en ligne sans aucun soucis. Il propose plusieurs fonctionnalités comme enregistrer une réunion ou une intervention, utiliser un tableau blanc virtuel idéal pour des formations en ligne. Vous pouvez même enregistrer vos réunions sur le cloud.

Inconvénients :

la limitation du temps des réunions pour la formule gratuite, pas de chiffrement de bout en bout, peu d'attention à la protection des données.

Simeon
Call center agent (Congo-Kinshasa)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excellent webinaire

5,0 il y a 11 mois

Commentaires : Le webinaire vidéo zoom est excellent. Il me permet de donner mes séances de coaching en téléconférences, désormais les membres de l'équipe que je coordonne peuvent revoir mes cours en rediffusion et poser des questions en temps réel.

Avantages :

La personnalisation des paramètres pour les appels, sa simplicité d'utilisation accessible sur tous supports mobiles et un bon rendu de qualité audio-vidéo sans interférences. Aussi, le nombre des personnes pouvant accéder à la conférence est largement suffisant pour la plupart des administrateurs.

Inconvénients :

L'impossibilité d'accéder à la conférence lorsque l'animateur n'a pas encore lancé la cession.

Céline
chef entreprise (France)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

zoom, vos réunions à distance

4,0 il y a 7 mois

Commentaires : Sinon dans l'ensemble c'est vraiment pratique pour organiser des réunions à distance

Avantages :

Tout le monde se voit et s'entend. Nous pouvons partager nos idées, débriefer etc...La fonction enregistrer le zoom et super lorsque l'on a des absents.

Inconvénients :

J'utilise ce logiciel le plus simplement. Donc je n'ai pas pu tester toutes ses fonctionnalités. Ce que je trouve dommage c'est que l'on ne peut pas être plusieurs à prendre la parole car cela coupe.

Audrey
community manager (Côte d’Ivoire)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Super pour des réunions à distance

4,0 il y a 10 mois

Commentaires : Je participe à des formations en ligne grâce à ce logiciel. Je ne sais pas comment j'aurais fait sans. C'est super comme solution en tout cas.

Avantages :

Tout est super. Simplicité d'utilisation, accessible multi-supports, bonne qualité de l'audio-vidéo (enfin avec une bonne connexion internet lol) et le grand nombre de personnes autorisées à un meeting.

Inconvénients :

On ne peut pas enregistrer la réunion sans l'autorisation de l'admin

taoufik
chef de bureau (Tunisie)
Organisme social ou civique, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Zoom au service de la communication à distance

5,0 il y a 10 mois

Avantages :

Zoom a facilité ma communication avec le reste de mes collègues de manière fluide et de haute qualité. Car une réunion réunit pour nous une centaine de chefs de bureau. Nous dialoguons et discutons, que ce soit en prenant la parole directement ou via le chat... Il a joué un rôle efficace dans la poursuite de notre travail pendant la crise du Corona

Inconvénients :

Personnellement, je n'y ai rien trouvé d'anormal

Martine
Conseillère au suivi budgétaire (Canada)
Administration publique, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Très pratique

5,0 il y a 2 ans

Commentaires : En confinement ce logiciel nous a permis de régler le problème de communication entre collègues en le rendant très facile et rapide.

Avantages :

J’adore la fonction chat qui me permet de communiquer rapidement avec mes collègues de bureau sans avoir besoin d’écrire un courriel formel.

Inconvénients :

Lors d’un meeting zoom le partage d’écran ne fonctionne pas très bien si on veut modifier un document en le partageant avec le groupe.

yannick
WRITE A REVIEW (Cameroun)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

l'outil idéale pour vos vidéos meeting

3,0 il y a 9 mois

Commentaires : Satisfait dans l'ensemble mais les réunions sont très court car elle absorbe assez de données soit 1G/2HEURES

Avantages :

le logiciel est fluide et les participants peuvent chatter sans intérruption

Inconvénients :

le logiciel nécessite une connexion fluide et illimitée donc les réunions ne doivent pas dépasser un certain temps elle est plus appropriée pour les connexion 5 G ; la majorité des pays en voie de developement n'y ont pas accès le taux de pénétration internet est de 30%

michel
projeteur mécanique (France)
Équipement et fournitures de bureau, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

bon logiciel de visio

5,0 il y a 3 semaines Nouveau

Avantages :

Une référence lors du covid, concurrencent Teams de Microsoft ou encore skype

Inconvénients :

Un peu lent parfois dans la connexion, et la prise en main

Jean Baptiste
Developer (France)
Logiciels, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Outil très pratique pour des réunions entre collègues

5,0 il y a 11 mois

Avantages :

C'est un logiciel facile à utiliser pour se voir entre collègues ou entre proches.

Inconvénients :

Rien de négatif pour mon usage somme toute limité.

Lamia
Assistance (Algérie)
Production alimentaire, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Zoom review is easy

3,0 il y a 9 mois

Commentaires : J'ai partagé à mes amis mais certains sont faciles et certains son difficile

Avantages :

A mon avis c'est simple et pratique et j'ai partagé l'application avec mes amis et ma famille

Inconvénients :

Son pont faible n'est pas bien connu et pas célèbre

Carol
Carol
Business Research Assosciate (É.-U.)
Utilisateur LinkedIn vérifié
Biotechnologie, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

A Good Video Conferencing Platform, Simple and Easy to Use

5,0 il y a 2 ans

Commentaires : I think this service is good for what it is, but our company is looking into new platforms to have video conferences due to privacy concerns and the pricing.

Avantages :

I would say a major advantage to this platform is that I usually don't have connectivity issues. Granted a major part is related to your internet service however, I had significant problems with connection issues on other platforms & I still have the same internet provider. The free version was good as well, with up to 40 minutes of a free usage for a video conference. I believe it has gotten popular because of this feature, and how simple it is to set up a meeting.

Inconvénients :

One thing I dislike is that when you want to exit the meeting, you have to assign a host or else the entire meeting terminates which is quite frankly annoying. I've accidentally ended important business calls because I had to go, and it doesn't automatically assign someone else as the host. Just be wary that if you're the host but you have to leave, you need to assign someone else as the host. Another thing to be wary of is that this platform does track your information and you, as the user, have to make sure that you read their privacy concerns.

Pawan
Pawan
Manager Admin and Facility (Inde)
Utilisateur LinkedIn vérifié
Construction, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

ZOOM is best Video webinars, very secure and trusted

4,0 il y a 3 semaines Nouveau

Commentaires : Overall, Zoom Video Webinars is a powerful and feature-rich platform that allows users to host large online meetings and webinars with ease. The user interface is intuitive and easy to use, with a wide range of tools and options that allow users to customize the webinar to their specific needs.One of the major benefits of Zoom Video Webinars is its scalability. It is capable of hosting webinars with up to 1000 attendees, making it suitable for a wide range of applications, from small meetings to large conference-style events. The platform also includes features such as screen sharing, presentation tools, and breakout rooms for small group discussions, which add to its versatility and usefulness.Another major advantage of Zoom Video Webinars is its recording capabilities. Users have the option to record their webinars and save them for future reference or sharing, which can be useful for training or onboarding purposes.

Avantages :

Zoom Video Webinar features that are most impactful include the ability to host large webinars with up to 1000 attendees, screen sharing and presentation capabilities, breakout rooms for small group discussions, and the option to record the webinar for future viewing.Zoom Video Webinar is generally considered to be easy to use, especially for those who are familiar with video conferencing and webinar software. The user interface is intuitive and user-friendly, and there are numerous resources available to help users get started and learn more about the various features and tools. Some users may find it helpful to watch a tutorial or attend a training session before hosting their first webinar, but overall, Zoom Video Webinar is designed to be straightforward and easy to use.

Inconvénients :

Like any software or service, Zoom Video Webinar has its own set of disadvantages that users should be aware of. Some of the potential drawbacks of using Zoom Video Webinar include:Cost: Depending on the plan you choose, Zoom Video Webinar can be somewhat expensive, especially if you need to host large webinars or require additional features.Security concerns: Zoom has faced criticism in the past for security vulnerabilities, such as the possibility of "zoombombing," where uninvited attendees can disrupt a webinar. Zoom has taken steps to improve security, but some users may still be concerned about the potential for unauthorized access or data breaches.Internet connection: Zoom Video Webinar relies on a stable internet connection to function properly. If the connection is poor, the video and audio quality may suffer, which can be frustrating for attendees and make it difficult to effectively communicate.Complexity: While Zoom Video Webinar is generally easy to use, it does have a large number of features and tools, which can be overwhelming for some users. It may take some time to learn how to use all of the available features and customize the webinar to your needs.These are just a few of the potential disadvantages of using Zoom Video Webinar. It is always a good idea to carefully consider your needs and evaluate the pros and cons of any software or service before making a decision.

Utilisateur vérifié
Owner / founder (Australie)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Living my business life on zoom

3,0 il y a 2 ans

Commentaires : I’m in a good position to share the pros (& cons) as my entire business is run on zoom; my 1:1 clients, group coaching, workshops, masterclasses, Meetup networking group, live broadcasted webinars, and my team who all word remotely.
The pros are many:the company has grown substantially thanks to being able to use platforms line zoom. I love that they’re fixing and tweaking (filters etc) from time to time.
The customer service is undoubtedly appalling. For months and months we’ve been trying to fix the same problems - which are many - and keep coming up frustrated.
Have been researching moving to other platforms which come much more highly recommended, however need those platforms to have better filtering options and then we’ll be jumping ship.
In summary it’s not good value for money as soon as you move on from just the regular meetings subscription and the customer service is an abomination - they won’t even zoom with you to fix a multitude of issues.

Avantages :

The pros are many: everyone knows what zoom is now, so makes it easier to run my business this way. Has great filters so I can improve my lighting (alongside ring lights etc) and touch up my appearance - love this feature! Can screen share with ease which is so great in my line of work (digital marketing coach) Can integrate with other platforms (switchboard for example) so can go live on multiple platforms. Can present huge presentations. Can record sessions to share with clients / attendees which is adding value.

Inconvénients :

So much to dislike. - the worst customer service I’ve ever come across. We have multiple problems with the platform that have been plaguing us for months, and go figure - ZOOM customer service will not zoom with us to sort out the issues. Back and forth with customer service is a waste of time and fruitless. - Integrations with calendars can be extremely glitchy. - Go live function is terrible. Have had to pay for external software to make this happen. - have to pay addition $$ just to ensure that attendees can’t be seen on one of our weekly webinars. The price jump from meetings is high. - can have a pretty bad lag. Our internet in Australia is not world-class, but still you’d want zoom to be performing better a lot of the time. - the settings are complicated. - the recording situation is a nightmare. We want it ALL to go to the cloud, then we download to Dropbox and share with clients. This is the most problematic issue. When integrating with goal ajd Calendly this often iverrides and sets up as saving to the desktop. Can’t change settings without cancelling and resetting. Often gets stuck converting the file on desktop (can be very long recordings) and then we’re stuffed. Again, zoom customer service are seriously disappointing. So many more things I could mention ...

Tichaona Redemptor
Tichaona Redemptor
Data capture (Afrique du Sud)
Utilisateur LinkedIn vérifié
Services d'information, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

The best alternative video conference call platform

5,0 il y a 3 mois

Commentaires : Very exiting up and personal

Avantages :

I am very amazed with the features that will be unpacked when you purchase one package. The fact I can call worldwide at the cost of my data.

Inconvénients :

The best packages are not put on a sale. Even for a limited time.

Vijendr
Vijendr
Insurance Professional (Inde)
Utilisateur LinkedIn vérifié
Assurance, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Expand your conference room globally with Zoom.

4,0 il y a 4 semaines Nouveau

Commentaires : Its an outstanding tool in post covid world. It helps us to expand our business by connecting with more people and increase our reach.

Avantages :

Its user friendly interface makes it my favourite video conferencing tool. I can easily organise virtual video conference from my office and include my people from anywhere in the globe. It allows me to connect an extremely large number of attendees in one conference. It high level of security keeps my conferences secure from all the online threats.

Inconvénients :

The only feature I need them to add is to keep participant on hold instead of leaving the meeting. Rest everything is good to me.

Hany
Hany
Head of Resource protection (Égypte)
Utilisateur LinkedIn vérifié
Vente au détail, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very useful

4,0 il y a 2 semaines Nouveau

Commentaires : For me using that software makes my professional tasks and meeting my team very easy and sharing different type of reports clearly adds more advantage to make the virtual meetings more productive

Avantages :

I can consider the software as user friendly as you can easily know all the tools after few minutes from using it

Inconvénients :

the 40min free usage as i prefer to make it at least 60min

Utilisateur vérifié
Team Assistant (R.-U.)
Utilisateur LinkedIn vérifié
Vente au détail, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Coherent software to make seminars and presentations simple

5,0 il y a 3 semaines Nouveau

Avantages :

The software is straightforward for all members in house and externally to use and communicate over a presentation.

Inconvénients :

Sometimes when someone wants to dial in late there are a few hiccups with the video setting.

Eric
Eric
Digital learning Consultant (Irlande)
Utilisateur LinkedIn vérifié
Ressources humaines, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Zoom for Webinars

4,0 il y a 2 mois Nouveau

Commentaires : Easy to plan, invite, deploy, use and communicate post-event. It has all the features you would expect. The security concerns have been addressed. I would like to see additional features to compete with Adobe Connect/MS Teams and WebEx.

Avantages :

Easy to setup, implement with platforms like Learning Management Systems and embed with MS Outlook. Some nice features are added to software like PowerPoint. Quick to install for audience, learners, team mates.

Inconvénients :

No real negatives, I would like additional tools to engage audiences and learners. With some very secured learners' email system it does not connect well.

Utilisateur vérifié
PhD (Allemagne)
Utilisateur LinkedIn vérifié
Rédaction et correction, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A great platform for videoconferences, meetings, workshops

5,0 il y a 2 mois Nouveau

Avantages :

It is very easy to use, the interface is very intuitive. The most important functions (e.g. breakout rooms, chat, sharing screen, whiteboard) are activated only with one click

Inconvénients :

I am missing a more flexible management of the breakout rooms, for example I would like to increment or decrease the time that participants have in the breakout rooms. Indeed, I cannot modify the time once is set

Utilisateur vérifié
Manager (Mexique)
Utilisateur LinkedIn vérifié
Administration publique, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

a most for webinars

5,0 il y a 2 mois Nouveau

Commentaires : I use them once a week and sometimes less than 100 people arrive and sometimes close to 1000 arrive

Avantages :

the ease of use, portability and the capacity of people that can be included in a webinar

Inconvénients :

if I had to name something, it is that it is not allowed to have two webinars at the same time

Nikki
Lecturer (Australie)
Gestion de l'enseignement, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Zoom for teaching and meetings in higher education

5,0 il y a 10 mois

Commentaires : I use Zoom for teaching and meetings on a daily basis. With proper training and pedagogical planning, online teaching can be rewarding, personal and significant for teachers and learners. The product is developing all the time in response to user feedback.

Avantages :

After trying similar products, I have remained with Zoom as my platform for online teaching and meetings. As a lecturer, I feel I maintain good communication with my students and colleagues, screen sharing is efficient and easy, breakout rooms are perfect for active and engaged learning, and the reports of usage (attendance) and recordings are excellent.

Inconvénients :

Additional features could be added to the Poll options. Easier download options for the chat text (in unrecorded meetings) should be considered.

Surajit
Surajit
Senior System Engineer (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Best Team Meeting App

5,0 il y a 8 mois

Avantages :

Zoom is fabulous and simple to work with when you need to set up gatherings. It turns out brilliantly for organizations of any size, offering various plans in light of your group's size and the highlights required. You can make another gathering from Zoom's fundamental screen and welcome individuals from your contacts immediately to kick the meeting off. On the other hand, you can plan your gathering to occur sometime in the future. While planning, Zoom lets you pick the date, time, and length, yet additionally the time region. This is gainful assuming the members of your gathering are situated in another nation and you need to plan the gathering around a period that is helpful for them. You can have Zoom produce the gathering ID naturally, which is like assuming you're additionally going to have different gatherings. Any other way, you can involve your own gathering ID for all gatherings including similar members. One of the fundamental choices you can choose while planning your gathering is to permit Zoom to record the gathering on your neighborhood PC naturally. This choice, when empowered, will likewise record the gathering for the wide range of various members, yet on the cloud. They can decide to download it to their PC a short time later if vital.

Inconvénients :

I especially approve of Zoom, yet there are a few regions where it can get to the next level. The point of interaction is really dull and the white foundation can aggravate the eye while you're working for extended periods while you're in gatherings. A choice to change the topic or a dim mode, at any rate, can be very revived.

Yuri
Yuri
Formador (Pérou)
Utilisateur LinkedIn vérifié
E-learning, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Efficient and practical video conferencing solution

5,0 il y a 10 mois

Commentaires : my experience with Zoom Video Webinars is favorable, it helps me connect with my clients or students in a direct and personalized way

Avantages :

The speed and efficiency of the software, even when dealing with huge workloads. One can easily make a group video call with a large number of participants without hiccups. Administrator access control is granular, giving administrators a lot of flexibility. It helps keep the call decent when there are a lot of participants. It's also easy to grant permissions to other co-hosts.

Inconvénients :

The user interface feels a little old. In both desktop and mobile apps, the user interface is very dated, and it takes longer than usual to find the options you want. Audio and video controls are also a bit confusing for beginners. On a Windows desktop, it can get weird looking at the 3 options for the microphone, when in fact you only have one. Desktop apps can also cause problems with Bluetooth headsets. It almost always failed to connect to the correct audio output, and I had to manually adjust the controls to set it to the correct output while making sure I didn't miss what the meeting itself was saying.

Godfrey Thabang
Student Assistant Teacher (Afrique du Sud)
Fabrication électrique/électronique, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The beautiful hidden reviews/factors of a Zoom software

5,0 il y a 11 mois

Commentaires : I have thus far taught a learner through zoom, because I'm into student tutoring. So it helps me in my business. I

Avantages :

It is simple, attractive, clear, and easy to use. It's purchasing price is very reasonable,as a matter of fact it only costs bundles for one to have it in my country. It is easily downloaded and installed. It is not complicated. It is live and fast. It is an amazing software application. It can be used for different purposes. It can be accessed in my country.

Inconvénients :

I like everything about this product, especially that it allows multiple customers to join during the meeting. The only thing which I think needs to implemented in it, would be to remove the time limit of the sessions. The gathering should never expire. If the host feels like trey want to stop the meeting then they will do so. Not because of the session has expired. I have realized that most of the sessions expire during crucial moments and such invites a little distraction.

Andrew
Center IT Engineer (É.-U.)
Services et technologies de l'information, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ubiquitous for a reason

5,0 il y a 12 mois

Commentaires : It was a relief to learn this was an option for Zoom usage, as the user adoption in and outside our organization is quite vast. Anything that reduces user anxiety with a tech task or feature is much appreciated by my small team. Compared to other solutions we've tried, this was by far the best option.

Avantages :

How easy this is to push into the feature set for existing Zoom users is probably the biggest one for me. Since user adoption can be a very trying and difficult process, having this feature baked into a service users are already familiar with is invaluable. On our end, it's literally as easy as checking a box or two to activate this on our user's accounts. Since "change" in general can be met with opposition, this is very nice to have with our ratio of users to techs being ~1700:1. Anything that reduces the influx of tickets is a net positive for my team.

Inconvénients :

We don't generally get complaints about this feature in particular, but users have expressed frustration with breakout rooms following a Zoom meeting/Webinar and what's involved in getting to that point. I can't really fault the software on this, but with how great most of Zoom is I would think it's possible to re-evaluate the user interface to make it a bit more intuitive.