Avis clients sur PEMAC Assets

En savoir plus sur PEMAC Assets

PEMAC Assets : - Gestion des actifs - Rapports en direct - Étalonnages - Conformité à la norme 21CFR - Gestion des permis et des entrepreneurs - Suivi sans documents sur papier

En savoir plus sur PEMAC Assets

Avantages :

The Pemac Help desk is a very user friendly system, Basic and to the point.

Inconvénients :

Report is also not adaptable and is hard to get the relevant information.

PEMAC Assets - Notes

Note moyenne

Facilité d'utilisation
3,7
Service client
3,9
Fonctionnalités
4,0
Rapport qualité-prix
3,7

Probabilité de recommander le produit

6,7/10

PEMAC Assets a reçu une note globale de 3,9 étoiles sur 5 d'après 20 avis d'utilisateurs publiés sur Capterra.

Filtrer les avis (20)

Classer par

Avez-vous déjà utilisé PEMAC Assets ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (20)

Eoin
Project Coordinator (R.-U.)
Produits alimentaires, 201-500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

A very tidy system

5,0 il y a 3 ans

Commentaires : Overall experience has been very positive. It is still early days but the feedback from users has been good. Interaction with PMI has been a pleasure in every aspect from sales through development/delivery and support.

Avantages :

Very simplistic application for mobile use. Easy to learn and very flexible system. Have yet to utilize all features but so far so good.

Inconvénients :

Some big time savers were missed by not having a bulk import template available. Some very tedious manual entry was required after migration from Pemac 5

Paul
IT Process Engineer (R.-U.)
Pétrole et énergies, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

If you are after a complete NMS system then PEMAC has all the extras to produce one for you

4,0 il y a 6 mois

Commentaires : Increased our usage of our Maintenance team

Avantages :

works straight away straight out of the back.

Inconvénients :

The software worked as well as expected.

Réponse de l'équipe de PEMAC

il y a 5 mois

Thank you Paul for your feedback. Regards, PEMAC

john
Head of engineering (R.-U.)
Transport routier/ferroviaire, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pemac review

2,0 il y a 2 mois

Commentaires : terrible, had to retrain myself after not using it for 10 years, then had to train everyone else who had been given training and had no idea how to use it due to the rubbish training that was given by pemac.

Avantages :

it has the important specifics of work order management for corrective and planned work, has purchasing and stock control that can track asset life costs and maintenance, what you would expect a basic system to do.

Inconvénients :

the scheduling plans are not user friendly and take ages to load, the training to use this system is a complete waste of time, the trainer we had had very little knowledge about how to use the system, the help section is no help at all. having used 7 other systems over the years, this wouldn't be in the top 5

Martin
Aftersales Manager (Irlande)
Machines, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pemac Overview

5,0 il y a 4 mois

Commentaires : Overall it was excellent. Easy to use, provided good traceability and it was reasonably priced.

Avantages :

The nice thing about Pemac was its ease of use. For midsize companies it was intuitive and easy to train new employees.

Inconvénients :

Its a while since I used it but some transactions were slow to process

James
Manager, GMP Analytical Chemistry (É.-U.)
Produits pharmaceutiques, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

PEMAC Assets as a CMMS in Pharmaceutical Industry

4,0 l’année dernière

Commentaires : In the pharmaceutical industry we are expected to comply to regulatory requirements, so having a CMMS that is FDA and EU compliant is critical. Before we got PEMAC we were using an excel sheet to track PM and calibration due dates. This soon became unwieldly and sometimes equipment was late for PM or calibration leading to unnecessary deviations. Also, having a paper-based equipment file system is difficult to maintain and upkeep. PEMAC allows us to keep all of the equipment PM and calibration files electronically.

Avantages :

The interface of PEMAC dashboard is very user friendly and intuitive. I also like that only area that users have access to are shown to them which simplifies training. The unplanned ticketing system is very helpful as well, giving most of the site access as a simple user with limited access to be able to submit an equipment maintenance ticket for unplanned events. This allows us to use one ticketing system instead of two, which in turn makes metric determinations for unplanned events easier.

Inconvénients :

Unfortunately the way that we name our assets (allow 2 to 4 alpha type) is not compatible with PEMAC format numbering automation, so we still have to use an excel sheet to determine the next number per asset type. The licensing for access to different components was quite complicated but the newer version seems to have simplified this to more reasonable level. Something else that we would like to see in the future is a true SaaS cloud model to make it easier to share from site to site across the world.

Réponse de l'équipe de PEMAC

il y a 5 mois

Thank you James for your feedback. Regards, PEMAC

Peter
Facilities Manager (Irlande)
Semi-conducteurs, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pemac @Xilinx

4,0 l’année dernière

Avantages :

We mainly use the software to track our vendors Health and Safety documentation, Insurances and their training for their employees attending site for preventative maintenance. With multiple documents from multiple vendors PEMAC offers a one stop package for tracking their documents and notifications when documents have expired.

Inconvénients :

We did integrate our permit system for Daily Work Permits / Hot Works / Confined Spaces, with your engineer during the initial set up, to remove the paper being used, and although they did capture what we wanted on the permits. In practicality when a vendor arrives on site it proved time consuming using the system rather than writing out the permit. Now this could be down to users not being familiar with the permit system on our PEMAC, and ultimately went back to paper.

Ken
Maintenance Engineer (Irlande)
Produits laitiers, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pemac is very beneficial in our business for documenting history records of plant and equipment,

4,0 il y a 5 ans

Avantages :

The Pemac Help desk is a very user friendly system, Basic and to the point. This in my opinion is what makes Pemac work. Pemac 5 works very well in the background but the help desk is used by everyone to drive the system forward inputting all the information and histoy. The help desk requires very little training for each section in it.

Inconvénients :

Pemac has the ability to export information to Excel, however it does not have the ability to Import information, this would be very useful when creating new plant. I would also like to be able to make Pemac more adaptable in some areas as different plant have different needs from the system. Signing off on work, Approval of work may need to be carried out on some plant equipment, however this may not be required on other work. Report is also not adaptable and is hard to get the relevant information.

Jayne
Office and Accounts Manager (Irlande)
Génie mécanique ou industriel, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A comprehensive database of work in progress

5,0 il y a 6 mois

Commentaires : Because of the link between work orders and purchase orders it ensure that goods received are correctly allocated to each job and minimum stock levels can be held reducing our holding costs. Overall we are very pleased with Pemac Assets

Avantages :

The easy to use structure of linking a request to a work order to a purchase order

Inconvénients :

Annual training for end users should be built into the annual fee, ensuring companies keep up to date with software features The character length restrictions in some of the fields eg costs description or PO task description could do with being increased to allow for more narrative

Réponse de l'équipe de PEMAC

il y a 5 mois

Thank you Jayne for your feedback. Regards, PEMAC

Mark
Maintenance Planner (Irlande)
Produits alimentaires, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pemac Assets

4,0 il y a 6 mois

Commentaires : Very good system, it is almost there in terms of a complete maintenance management system. The app has realized more up to date and live data entry which is great for kpi's. System a lot more user friendly especially for my role as a planner

Avantages :

Bulk uploading new data is very useful. App version is ideal for crafts. Transfer of data from Pemac 5 to Pemac Assets was well supported by PMI

Inconvénients :

System can be quite slow, number of new releases of app seems excessive. Dashboards need to have more customisation options for users

Réponse de l'équipe de PEMAC

il y a 5 mois

Thank you Mark for your feedback. Regards, PEMAC

Neil
Calibration Coordinator (É.-U.)
Produits pharmaceutiques, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Show me the money

3,0 l’année dernière

Commentaires : none

Avantages :

The Export to excel speed in the report feature is awesome

Inconvénients :

The filter search capability is ineffective

Philip
Maintenance/facilities manager (Irlande)
Machines, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

PEMAC help use to record and take control of our assets and manage them properly

4,0 il y a 5 ans

Commentaires : The ability to control, record and manage the maintenance department within designated budgets.

Avantages :

The fact that is a one stop shop for everything. All asset data, spare parts records, maintenance history etc. and purchasing all linked in the one program.

Inconvénients :

Very little, But once an order is closed and for some reason you need to chance something it unforgiving. Its closed.

Liam
Facilities (É.-U.)
Semi-conducteurs, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good

5,0 l’année dernière

Avantages :

Plenty of options and functionality. Relatively easy to set up

Inconvénients :

Overall happy with the product, but it does require an investment of time by users and engineers to get the system up and running successfully.

Ken
Divisional Planned Maintenance Leader (R.-U.)
Construction, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pemac Assets.

4,0 il y a 4 mois

Commentaires : Pemac is a maintenance specific system which has the ability to cover all Maintenance requirements.

Avantages :

When fully utilized Pemac will support all areas of maintenance.

Inconvénients :

We work together with Pemac to continually improve the system.

Mark
Maintenance Planner (Irlande)
Automobile, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good for tracking maintenance

5,0 l’année dernière

Commentaires : Positive

Avantages :

It will automatically produce PM's and you can add a resource person to carry out the work. Good for using for parts tracking. The support was good, just a call or a mail away.

Inconvénients :

With some details like Assets or routines , they can not be deleted, should be an option maybe once a year, to tidy up the data.

Mario
IT Developer (Irlande)
Matériaux de construction, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Issues

2,0 l’année dernière

Commentaires : Really hard to get

Avantages :

Have all your maintenance jobs in one place

Inconvénients :

1.- You cannot have an approver around multiple sites. 2.- The system is crashing many times everyday. 3.- If you delete one Purchases line the system does not delete that from the system the line stay as purchases Request. 4.-The system is not really prepare fro a multisites

Stephen
Safety & Environmental Compliance Engineer (Irlande)
Produits alimentaires, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pemac 5

5,0 il y a 3 ans

Avantages :

It covers all our Maintenance requirements and is a power software tool when used correctly.

Inconvénients :

Mobile ability on Pemac 5 is what I like least.

Barry
Warehouse Manager (Irlande)
Production alimentaire, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Warehouse / Inventory Management

2,0 il y a 6 mois

Commentaires : Very poor, will look to move as soon as it possible need to get the timing right to avoid impacting our own business

Avantages :

Overall fairly user friendly, reorder level scan for purchasing is a very effective tool but again it was changed as part of an upgrade and is now not as user friendly

Inconvénients :

Changes made to modules without any consultation with customer and very poor follow up and support to put fixes in place

Réponse de l'équipe de PEMAC

il y a 5 mois

Thank you Barry for your feedback, and we would like to offer our sincere apologies that you have had a negative experience in relation to PEMAC support and changes to modules. We would very much appreciate it if you could reach out to us directly, at which point, we can assign someone to discuss these issues in more detail and work with you to find a resolution. Regards, PEMAC

Tom
Engineering Manager (Irlande)
Matières plastiques, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pemac Assets

2,0 il y a 6 mois

Commentaires : Disappointed. A backward step from Pemac 4.

Avantages :

Little

Inconvénients :

Poor user interface, inflexible, poor reporting, despite the platform and interface update, a significantly less successful implementation of a CMMS compared to Pemac 4/5.

Réponse de l'équipe de PEMAC

il y a 5 mois

Thank you Tom for your feedback, and we would like to offer our sincere apologies that you have had a negative experience of PEMAC We would very much appreciate it if you could reach out to us directly, at which point, we can assign someone to discuss these issues in more detail and work with you to find a resolution. Regards, PEMAC

Michele
Reagent Manufacturing Analytical Scientist (R.-U.)
Recherche, 1 001-5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great product, Millions of futures and the possibility to program the assets and management of form

4,0 il y a 6 mois

Commentaires : After I took confidence in the system, I could enjoy its full potentiality

Avantages :

Flexibility and the possibility to personalise it. The software gives the possibility to manage contractors as operators on-site. The software prevents people without the correct skills from operating the software.

Inconvénients :

The feedback is to be completed after each block of training. The videos are not inclusive of all the function

Réponse de l'équipe de PEMAC

il y a 5 mois

Thank you Michele for your feedback. Regards, PEMAC

Jason
Senior Technical Services Manager (Allemagne)
Produits pharmaceutiques, 201-500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great Customer Service

5,0 il y a 3 mois

Commentaires : Overall, the validation has been handled well via PEMAC- looking forward to using in the future

Avantages :

Software is easy to use. Involved in the validation and the support received from PEMAC was excellent

Inconvénients :

Slight issues with the configuration, but worked through with PEMAC to resolve