Avis clients sur iubenda

En savoir plus sur iubenda

Solutions de conformité niveau avocat avec la praticité que seul un logiciel peut fournir.

En savoir plus sur iubenda

Avantages :

Ease of use and speed in setting the cookie policy and privacy policy. Extremely simple to insert services.

Inconvénients :

A little bit of difficulty in understanding all the things that must be done.

iubenda - Notes

Note moyenne

Facilité d'utilisation
4,4
Service client
4,7
Fonctionnalités
4,6
Rapport qualité-prix
4,6

Probabilité de recommander le produit

9,0/10

iubenda a reçu une note globale de 4,7 étoiles sur 5 d'après 150 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé iubenda ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (150)

Azizah
Azizah
Office Management (Malaisie)
Utilisateur LinkedIn vérifié
Télécommunications, 5 001-10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Webiste privacy and cookies management with iubenda

5,0 il y a 2 semaines Nouveau

Avantages :

With iubenda, making safety and privacy policies is a cakewalk, instead of taking a gamble on a public privacy or cookie policy (without knowing if it benefits the company) or paying loads of cash on an attorney to draft one. When you install iubenda, it will automatically scan the existing site and provide you with the option to personally choose the extensions, plugins, and services you use. Based on such data, iubenda will design custom privacy and cookie disclaimer for your website.

Inconvénients :

It's not the software I had issues with but rather the expectation that a single individual should be capable of ensuring a webpage complies with all applicable laws. A website-scanning tool is available to assist you in locating potential new services to include, although it is not entirely reliable just yet.

Viktor
Viktor
CEO (Canada)
Utilisateur LinkedIn vérifié
Internet, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Best privacy policy and cookie solution on the market!

5,0 il y a 3 ans

Commentaires : Iubenda helps save thousands of dollars in attorney fees and provides an easy solution for anyone to generate privacy policy and implement the cookie solution. It's so easy to use, that we even offer our clients (bloggers, small businesses, etc.) complimentary set up of Iubenda on their websites. It usually takes us 15-30 minutes to generate privacy policy and implement the cookie solution. Timing depends on how extensive the privacy policy needs to be. For bloggers usually 15 min, for businesses usually 30 minutes.

Avantages :

Iubenda provides an easy way to generate privacy policy to comply with all international privacy laws like GDPR, CCPA, etc. Plus, once you generate privacy policy you can easily keep it updated as things change. Iubenda stays on top of the laws around the world, so they adjust and add more stuff to help users comply with new laws. They recently added CCPA compliance, and it was a breeze to activate and add to our privacy policy. In addition to the privacy policy, their cookie solution is indispensable. We set up Google Tag Manager integration to allow for prior blocking of cookies, and everything works without issues.

Inconvénients :

The service itself is great, there are really no cons. However, the only thing where I would like to see improvement is support times. They can be a bit slow to respond, but do help with the issues. The other thing, I wish they would add more service providers quicker to grow their database.

Adam
Adam
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Internet, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Using iubenba will hurt your Google rankings

2,0 il y a 5 mois

Commentaires : I cannot recommend iubenda to any company that uses SEO as part of their go to market strategy. Interestingly, fixing their cookie consent file is an opportunity for them to turn a weakness into a strength, but they haven't acted on that. If they do, I'll happily update this review.

Avantages :

I love the idea of iubenda. A great starting place for compliance.

Inconvénients :

After six months of complaining that the "core" file used for cookie consent is causing our site to fall in Google's rankings, the company has still not made any changes. More than 70% of their core file is unused by our settings, and that slows down our page load speed enough for our site to now fail Google's Core Web Vitals. They claim they are looking into this, however, it's been six months so I'm writing this poor review to hopefully help motivate the team to fix this. We rely heavily on SEO and have isolated iubenda as our bottleneck, and the team has shown no actionable response.

Luigi
CEO (Italie)
Édition, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

everything ok

4,0 il y a 4 mois

Commentaires : ok

Avantages :

quick and efficient and easy to be installed

Inconvénients :

too expensive the service and the extention

Marco
Marco
Web Designer (Italie)
Utilisateur LinkedIn vérifié
Design, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

The best GDPR/CCPA solution on the market

5,0 il y a 5 mois

Commentaires : I started using it more than 2 years ago for client work, and I've never stopped since then. It's easy to use and fast to implement once you put in some effort, and it gives you a solid compliancy level. It's an essential tool for every web designer and marketer.

Avantages :

There are several benefits to using iubenda for GDPR compliance. First, it can help ensure that your data is properly collected and stored. Second, it can automate the consent process so you don't have to check each individual pop-up or Formfield on your website. And finally, once users have given their consent, iubenda will keep track of this information so you always know who has agreed to receive marketing messages from your company. It keeps your policies constantly updated by a team of top-level lawyers, so you don't need to check the law variations compulsively to remain compliant with them.

Inconvénients :

It's an advanced platform since it offers a suite of tools. It should be easy to use, but it can be overwhelming since there are so many options. It is also quite expensive, but that's fair since they are the best on the market in my opinion.

Lucia
Editor e Social media manager per autori (Allemagne)
Édition, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Da quando uso iubenda sono più tranquilla

5,0 il y a 5 mois

Commentaires : Molto positiva. Tempo fa ho avuto un problema, o meglio ero io che non riuscivo a capire una cosa, ho contattato l'assistenza e abbiamo subito chiarito tutto. Gentilissimi.

Avantages :

I vantaggi nell'usare Iubenda sono tanti, prima di tutto, come dico nel titolo della recensione, io mi sento molto più tranquilla, perché so che dall'altro lato ci sono dei professionisti specializzati che si occupano di queste cose al posto mio. Ho provato in passato a fare "da me", ma l'impiego di tempo nel fare le ricerche dovute, la paura di sbagliare e la continua ansia di non aver fatto tutto a dovere erano troppo pesanti. Tutto questo è sparito da quando ho acquistato iubenda. E se qualcosa viene aggiornato, lato legale, loro mi avvisano, e finora non ho mai dovuto mettere mano io, perché hanno di conseguenza aggiornato la mia privacy policy e la consent solution per me.

Inconvénients :

Al momento non c'è qualcosa che mi piace meno.

Mauro
Developer (Italie)
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Essential!

5,0 il y a 10 mois

Commentaires : I am very satisfied with the service and automatic checks notify me if I am not compliant with the GDPR, simply by notifying me via email. Very useful and essential

Avantages :

Iubenda helps me to be in compliance with the GDPR with minimal effort and investment. It is easy to use and is continuously updated according to the requests of the Privacy Guarantor

Inconvénients :

some components are a bit expensive but I have saved a lot of time for the development of the websites I manage

Paola
psicologa (Italie)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

supporto

4,0 il y a 3 semaines Nouveau

Avantages :

servizio di facile utilizzo e funzionale

Inconvénients :

non immediata l'installazione della plugin

Stefano
Graphic Designer (Italie)
Design, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Miglior supporto di sempre!

5,0 il y a 2 mois Nouveau

Avantages :

La facilità e l'immediatezza dell'implementazione.

Inconvénients :

La difficoltà di interpretare alcuni aspetti.

Mattia
Sviluppatore (Italie)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Ottimo strumento

5,0 le mois dernier Nouveau

Avantages :

La documentazione per l'integrazione è esaustiva ed il supporto clienti è stato velocissimo e preciso.

Inconvénients :

La consultazione dei consensi prestati dagli utenti non è molto intuitiva, ma nel complesso è sufficiente.

Utilisateur vérifié
Web Content Manager (É.-U.)
Utilisateur LinkedIn vérifié
Meubles, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Super-simple privacy policy generator for those who hate managing and updating their site policies

5,0 il y a 4 ans

Commentaires : Helps us easily generate a compliant Privacy Policy and makes it easy for users to understand

Avantages :

I LOVE iubenda. If you, like me, are part of a smart team and can't afford to pay legal fees to update your privacy policy every time you add some code to your site, or you just hate having to manage that process, then iubenda is for you. It's ridiculously affordable, and super easy to use. Essentially, you just tell it what you do or what third party services you use, and it will generate the proper legal wording in your Privacy Policy for you. Not only that, but they keep their wording up to date and have tons of popular services in their library, such as Google Analytics, DoubleClick, AdRoll, and thousands more. Even better, they have a "simplified" version of this policy that you can place anywhere that's free of legalese and makes it easy for the every day user to understand. This simple version can then be expanded to a detailed version that is still easy to understand. They also have great support and resources available to further educate you about compliance and current issues in the privacy and data protection world.

Inconvénients :

The only negative I can think of is that they don't have verbiage for absolutely everything pre-written, although you can request services that they don't currently have in their library right inside the platform.

Réponse de l'équipe de iubenda

il y a 4 ans

Hello, thank you for the review, it's greatly appreciated! We are happy you like our service and we are constantly working in order to add new features and clauses to our generator. if you happen to need assistance with our solutions, please contact us anytime at info@iubenda.com or through the support chat you can find in every page of our website

Jonathan
Owner (É.-U.)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

iubenda: Automate your Privacy and Cookie Policies

5,0 l’année dernière

Commentaires : Overall, if you want to take a lot of stress and costs out of adding privacy and cookie policies to your website, check out iubenda. While I just use the product for the basic cookie and privacy policies, they do have many other features for GDPR and California's CCPA.

Avantages :

iubenda takes the hassle out of privacy and cookie policy creation. Instead of relying on a free privacy/cookie policy (that you don't know if it covers you) or paying tons of money to a lawyer to write one up (that may not cover you in a couple of months as public policies change, iubenda has your back. iubenda will both scan your website and allow you to manually select different plugins, tools, and features you use on your website. From that information, iubenda puts together a privacy and cookie policy covering exactly what's on your website. Best part? iubenda allows you to embed a code with your policy on your website that automatically updates and policies change. You don't have to constantly copy/paste new updates as they come out. iubenda also email you if it detects changes on your website that may require you to update parts of your privacy or cookie policy. Then, you just have to log into their platform, accept or ad those changes, and they will automatically populate to your website.

Inconvénients :

iubenda is all-around great, especially if your website is built on a mainline platform and uses plugins or add ons that are popular. However, if you use tools on your website that iubenda doesn't recognize and isn't in their system, you may have to manually add to your privacy or cookie policy. They are constantly adding to their system, so just because it doesn't recognize something today doesn't mean it won't be added in the future.

Daniele
Consulente Informatico (Italie)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Servizio a dir poco fantastico

5,0 l’année dernière

Commentaires : Servizio a dir poco fantastico, soprattutto se avete bisogno del loro supporto tecnico. Negli anni abbiamo acquistato circa 40 licenze senza mai un problema su diversi account. Abbiamo avuto poi la necessità di migrare tutte le licenze su un unico nuovo account e il loro supporto tecnico è stato a dir poco fantastico come velocità, competenze e disponibilità. Stra consigliato se volete adeguare il vostro sito ( o quello dei vostri clienti) alla normativa GDPR e dormire sonni tranquilli!

Avantages :

Servizio semplice da usare per adeguare in modo perfetto il vostro sito web (o quello dei vostri clienti) alla normativa GDPR. Con un unico servizio potete creare le policy, cookie banner, consenso preventivo e avere la possibilità di registrare il consenso (ora obbligatorio) con la loro consent solution. Il loro supporto tecnico è a dir poco favoloso e disponibilissimo. Insomma, stra consigliato!

Inconvénients :

Nessuno! E se avete problemi nella configurazione il supporto tecnico è disponibilissimo e velocissimo nell'aiutarvi a risolvere qualsiasi tipo di problema!

Ute
IT-Trainer (Allemagne)
E-learning, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Making the life of single business owners easier!

5,0 l’année dernière

Commentaires : Is did not only use the software myself. I also promoted it and supported it for the websites of my clients.
This way I could even reduce their workload and could make them really happy.

Avantages :

You have your own business and a lot of work to do? Fine for you! But how much time do you have to think about GDPR or legal things? Do not worry. There are people who focus on this and do an excellent job. Let iubenda sort your problems out about a cookie solution on your website that is compliant to your and the legal needs. Set it up and forget it until somethings is changed. This is he way, you find time for all the things, that you need to run your business and make money.

Inconvénients :

Its not the software, that I did not like, but the complexity of websites, their compliance to law and how one person should be able to deal with it all on his or her own.

Lorenzo
Web Developer (Italie)
Design graphique, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best solution for your website's privacy, cookies and consents management

5,0 il y a 3 ans

Commentaires : I'm very satisfied with the service offered by iubenda. It allows my clients to save a lot of money for the process of creating and implementing all the legal documents and procedures required when creating a website. I'm able to implement everything with ease without coding a single line, so it makes this the fastest and most reliable solution on the market.

Avantages :

Quite easy to generate the privacy/cookie policy documents. Thanks to the wordpress plugin is effortless implementing the scripts in a website. Customer support is very kind and on the spot.

Inconvénients :

The generation of the privacy/cookie policies could be easier. There is a tool that scans the website to help you find the services to add, but it's not perfectly reliable yet. Still, it's very helpful.

Stefano
Owner (Italie)
Internet, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Supporto clienti di notevole efficienza

4,0 il y a 2 ans

Commentaires : Dopo le prime difficoltà iniziali, grazie al supporto clienti abbiamo compreso l'uso del software che ora stiamo implementando su tutti i siti dei nostri clienti.

Avantages :

La gestione della dashboard, efficace e semplice da gestire, ben fornita di informazioni chiare atte a comprendere quello che serve.

Inconvénients :

Qualche difficoltà di implementazione per i casi più complessi con l'uso di cookie di terze parti, ma ben risolto insieme al supporto clienti

Carlo
Carlo
Designer (Italie)
Utilisateur LinkedIn vérifié
Internet, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Privacy Support

5,0 il y a 4 ans

Commentaires : Given the new regulations and the complexity of the laws, thanks to iubenda we have arranged some details that we had not previously considered.

Avantages :

The best privacy policy generator for your site. In a few minutes you can create a complete and accurate policy.

Inconvénients :

No defect at the moment. Valid product and quick support.

Réponse de l'équipe de iubenda

il y a 4 ans

Hello Carlo, thank you for your review, it's very appreciated! We are happy to hear that you fully enjoyed our services. If you need help, our support team is always at your disposal.

Michael
Michael
IT System Engineer (R.-U.)
Utilisateur LinkedIn vérifié
Équipements publics, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Excellent Hassle-Free Service

5,0 il y a 4 ans

Commentaires : The service is absolutely brilliant, they do not hesitate to offer information and support, and that is what is needed. I'm pleased because the service is affordable for people who do not have stacks of cash available, and it simple, and straight forward to use.

Avantages :

Like many when you're building a mobile and web application development business you need to get things moving quickly and without hassle. Iubenda offers that and simplifies the legal matters. As an end-user to many world-wide applications, my data and how it is stored, and processed matters to me, and I want the same for my end-users. Iubenda is simple to use and integrate into your web and mobile applications and its great if you want to understand data protection law.

Inconvénients :

That I license covers an app or website and cannot be easily made to cover an entire organisation for example take a business that might have a mobile app, dashboard, and website. It would be great if Iubenda made it so one license covers the various applications even though yes they may have different data processing matters.

Utilisateur vérifié
Scrittore (Italie)
Utilisateur LinkedIn vérifié
Rédaction et correction, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ottimo per essere in regola con la GDPR

5,0 il y a 2 ans

Commentaires : Sicuramente mi ha fatto risparmiare tempo e soldi che altrimenti avrei speso per cercarmi un legale.

Avantages :

Lo script fornito da Iubenda ti consente di mettere in regola il tuo sito con le nuove normative fornite dal GDPR riguardante la privacy.

Inconvénients :

Non sempre risulta immediato. A volte bisogna capire bene cosa fare e come agire per poter applicare il codice nel proprio sito.

Filippo
Consultant (Italie)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent service

5,0 il y a 3 ans

Commentaires : I became a customer and I recommend it to my clients because the reliability of the service is high. For over two years I have relied on Iubenda so I no longer have to worry about these legal aspects of a website.

Avantages :

completeness, effectiveness, safety are crucial aspects for any activity on the web

Inconvénients :

customer service is really efficient so, for every question, I always have the answer

Piergiorgio
e-Commerce Manager (Italie)
Électronique grand public, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Facilità d'uso e consigli personalizzati alle proprie esigenze

5,0 il y a 4 mois

Commentaires : Lo utilizzo da diversi anni e ringrazio il servizio clienti per la sua competenza nel risolvere in tempi brevi problematiche specifiche al mio caso. Non mi hanno rimandato ad un call center o a delle Faq

Avantages :

La facilità d'uso e di comprensione oltre al layout grafico

Inconvénients :

Non ci sono aspetti negativi anche se ho esigenze abbastanza semplici e standardizzate

Simone
Owner (Italie)
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

An easy solution for cookies, privacy and GDPR...

5,0 il y a 3 ans

Commentaires : A truly excellent experience of use and human relationship. Excellent webinars that Iubenda offers from time to time.

Avantages :

An easy solution to manage all issues related to compliance with cookies, privacy and GDPR for all my clients. Easy to integrate, efficient and with excellent support.

Inconvénients :

Some funcionality should be implemented as widget

Federico
Web Master (Italie)
Sports, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Iubenda one of the best GDPR compliance tools kit

5,0 il y a 2 ans

Commentaires : I tried other competitor similare software to be compliance with GDPR. After 2 year I consolidated all the different GDPR tool to Iubenda, becasue they have the most complete 360 degrees soution

Avantages :

The ease of use of the software and the huge number of functionality.

Inconvénients :

The Consent Solution + Internal Privacy Management price is high and is not progressive based on the traffic

Davide
Commerciante (Italie)
Mode et vêtements, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

il numero uno per le suluzione cookie & privacy policy

5,0 il y a 10 mois

Avantages :

Semplice da usare, ti garantisce di essere in conformità con la legge per chi ha sito web. Si aggiorna automaticamente al variare delle leggi in vigore. Supporto tecnico ottimo e anche in lingua italiana.

Inconvénients :

non ho suggerimenti per ora, funziona tutto bene.

Mino
Web master (Italie)
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Iubenda Licence Pro

5,0 il y a 3 ans

Commentaires : I had known Iubenda for a long time, but all of its infrastructure was decidedly improved, especially the clarity of the procedures.

Avantages :

Product that responds correctly to our needs. Clarity for its use and installation Clarity of the license conditions Great customer focus and opportunities to learn how to use it Excellent relationship between quality and price

Inconvénients :

Improved account management procedure, but otherwise I have not found any defect or problem at the moment.