Avis clients sur iubenda

Excellent Hassle-Free Service

Commentaires : The service is absolutely brilliant, they do not hesitate to offer information and support, and that is what is needed. I'm pleased because the service is affordable for people who do not have stacks of cash available, and it simple, and straight forward to use.

Avantages :

Like many when you're building a mobile and web application development business you need to get things moving quickly and without hassle. Iubenda offers that and simplifies the legal matters. As an end-user to many world-wide applications, my data and how it is stored, and processed matters to me, and I want the same for my end-users. Iubenda is simple to use and integrate into your web and mobile applications and its great if you want to understand data protection law.

Inconvénients :

That I license covers an app or website and cannot be easily made to cover an entire organisation for example take a business that might have a mobile app, dashboard, and website. It would be great if Iubenda made it so one license covers the various applications even though yes they may have different data processing matters.

Iubenda: the perfect cookie and privacy solution

Avantages :

Iubenda is a team of expert lawyers. They are always willing in helping their customer in finding the perfect solution in compliance with law. It's perfect for me, for my website and for my customers' websites. I highly recommend Iubenda.

Inconvénients :

Every Iubenda's product is perfect for any necessity about compliance with law.

Worst customer service ever

Commentaires : We have been a client for 2 years. We had an issue with the cookie solution in one of our Wordpress sites and the team never responded despite several messages as that was critical for us. We needed to purchase another solution (so we ended up paying for two). As we are not renewing the yearly commitment we have just received a call. So sales department is up and running, not sure yet there is any customer support at all. Very bad experience for us.

Avantages :

It is fairly easy to use and comprehensive.

Inconvénients :

We had a problem with the cookie solution and despite many requests we never received any support.

Dead simple

Commentaires : They solve us the issue of maintaining a comprehensive and legally compliant set of policies for privacy on our website, this simply does the job easily. Well done.

Avantages :

Dead simple, one stop shop approach for privacy, cookies etc on a website.

Inconvénients :

We all search for lower cost services, maybe they can lower the price point for the simplest policies, but given the amount of effort it saves, in the end the price is OK.

A full-featured pruvacy & cookie policy solution

Commentaires : Iubenda is an unbeatable companion to manage my client's privacy policies: they are small businesses or professionals and they don't have a legal office who writes down their policies. Iubenda offers a valid solution to be compliant with EU, CalOPPA and APP.

Avantages :

First of all, I'd like to mention the support: they always answer in a timely manner and their help is always effective. The software is the most complete tool to generate and maintain privacy and cookie policies and to gather cookie consent.

Inconvénients :

Managing cookie consent is a little more tricky, as you have to set up more features. I guess that the GDPR rules don't help, though...

An easy and realiable solution for privacy and GDPR

Commentaires : My experience is very good, the software is very easy to use and complete, and the support is very good, they reply to my mail quickly.

Avantages :

The product is complete and easy to use and customize, accomplish to privacy and GDPR requirements for my customers was difficult and with Iubenda I can give theme a reliable solution.

Inconvénients :

The panel is easy to use, but some features are not so clear, it needs a bit of attention.

Essential!

Commentaires : Absolutely essential, I've been a super early adopter and it's the solution to a problem: the legal management of Privacy Policy and Cookie Policy. A must have.

Avantages :

Easy to use, easy to install, also for dummies. Fast and super useful!

Inconvénients :

Just one thing: the Consent Solution is, currently, hard to manage due to the fact that it requires development knowledge and doesn't have a dashboard to manage the consent certificates generated when users allow to navigate a website.

GDPR made easy

Commentaires : GDPR is tedious; I'm a web designer but suddenly I'm supposed to be a lawyer too. Iubenda takes that problem away and gives me peace of mind.

Avantages :

It's easy to set up and can be implemented on a Wordpress site with a simple plugin.

Inconvénients :

I prefer to pay per site, and Iubenda is 'one size fits all'. Whether it's a simple one page site or a complex multi page site, the price is the same. More flexible pricing would be good or, better still, more availability of the free version for small projects.

A complete solution for Cookie Policy and GDPR

Avantages :

It is an easy to implement/complete solution for the Cookie Law and GDPR, offering a IAB-compliant CMP solution, a need for medium/big editors. It offers several plugins for the most common CMS to automate the integration process. I needed a customized installation, and the support team helped me a lot.

Inconvénients :

I really wanted a complete reference of the javascript API: I spent some time trying to find all the technical details in the docs, while I usually read just the reference to understand every possibility offered by the software.

Quick and easy compliant webforms and cookie policy creation.

Commentaires : Was good while it lasted, but had to replace eventually. Maybe would use again on a quick build ecommerce site.

Avantages :

Was easy to build forms and cookie policies using templates and wizard. Many shortcodes and intergration for form building. A good choice of styling options and abilty to use via imbed, or plug-in.

Inconvénients :

I would say for the most part, that the solution is expensive in comparison to other services offering fully compliant web forms and/or policies. If you know a thing or two about HTML/CSS, the styling and embed does not really matter all that much.

Free and easy to use tool to be compliant

Avantages :

Free and easy to use tool to stay complaint with gdpr and privacy law. The have a good customer care despite is a free or really cheap tool.

Inconvénients :

Sometimes the support isn't really supportive, they answer fastly but the quality of support could be improved

Making the life of single business owners easier!

Commentaires : Is did not only use the software myself. I also promoted it and supported it for the websites of my clients.
This way I could even reduce their workload and could make them really happy.

Avantages :

You have your own business and a lot of work to do? Fine for you! But how much time do you have to think about GDPR or legal things? Do not worry. There are people who focus on this and do an excellent job. Let iubenda sort your problems out about a cookie solution on your website that is compliant to your and the legal needs. Set it up and forget it until somethings is changed. This is he way, you find time for all the things, that you need to run your business and make money.

Inconvénients :

Its not the software, that I did not like, but the complexity of websites, their compliance to law and how one person should be able to deal with it all on his or her own.

Fantastic Solution

Commentaires : Fantastic solution. iubenda has helped with our privacy settings with efficiency and ease.

Avantages :

Very easy to use. And support is super accessible & helpful.

Inconvénients :

No complaints! It's done everything I need and I've discovered more.

Good solution for SMBs to manage their GDPR needs

Commentaires : I've been a customer from 2015 and so far iubenda has given me an entry level solution to manage the privacy and cookies policies for my clients.

Avantages :

Comprehensive set of tools, available in different languages, Wordpress plugin.

Inconvénients :

Maybe not suitable for complex solutions, could be pricey for websites with high traffic.

Iubenda Licence Pro

Commentaires : I had known Iubenda for a long time, but all of its infrastructure was decidedly improved, especially the clarity of the procedures.

Avantages :

Product that responds correctly to our needs. Clarity for its use and installation Clarity of the license conditions Great customer focus and opportunities to learn how to use it Excellent relationship between quality and price

Inconvénients :

Improved account management procedure, but otherwise I have not found any defect or problem at the moment.

Saves me from chasing Attorneys

Commentaires : Their service, product and customer service have all made the price worth it. You should at least consider trying this out, you will see the savings in the long run, especially if you're running a high volume site (and not just a hobby site).

Avantages :

It does a lot of work for you. Takes care of document structure and makes sure you don't forget a critical section. I also really like how it scans my website and lets me know what I should consider including in my policies.

Inconvénients :

It is a bit pricey, you pay per site. But when you think about how much time and energy this saves in finding an attorney to help with this, it is worth it.

everything ok

Commentaires : ok

Avantages :

quick and efficient and easy to be installed

Inconvénients :

too expensive the service and the extention

Iubenda review

Avantages :

Even if it looks like that is complicated you just chat with the support and they are extremely helpful

Inconvénients :

Overall is a good services, I don't find anything that it's too complicated

Good Service

Commentaires : Good support
Good tools

Avantages :

I tried the cookie solution offer by Iubenda and it's easy to configure, Iubenda it's also offering free interesting webinar and Q&A sessions. I needed to ask the support few questions and they answer very quickly. Positive experience!!!

Inconvénients :

The software could detect automatically cookies that are in the website

Practicality in the Adjustments to the Legislation

Commentaires : We were able to keep up with the laws relevant to our company and keep up to date with changes in a practical and fast way!

Avantages :

- Automatic detection of technologies on the website / application; - Generation of the automated Privacy Policy, based on the website technologies; - Automated Terms of Use and Cookie Policy generator; - Customizable cookie consent banner.

Inconvénients :

- Implementation on wordpress sites is still a bit complicated, despite the plugin; - It is not possible to insert cookies and scripts directly into the plugin or dashboard, everything is done by detection; - It is not possible to leave cookies and external scripts previously enabled for the user.

Alternatives envisagées précédemment : OneTrust

Pourquoi passer à iubenda : Lifetimedeal offer, certification program.

privacy policy software

Commentaires : fast in generating policies

Avantages :

the way to add function easily for the privacy and cookie policy

Inconvénients :

the difficulty in understanding the exact operation and usefulness of some services I would prefer to talk to someone tu use less time

IUBENDA

Avantages :

Iubenda is really simple to use , the dashboard is intuitive and the support team is always helpful and kind.

Inconvénients :

I like the simplicity of use and the great utility.

Effective

Commentaires : Banner and information on cookies. Preventive blocking of cookies

Avantages :

I have implemented the banner and find it simple to set up. I downloaded the plugin and I use it to configure the preventive blocking of cookies. Thanks to the Iubenda guides. Useful and simple

Inconvénients :

since I am not a developer I would like to have a more detailed guide on manually blocking cookies on the client side

Good customer care

Commentaires : Privacy problems are huge and costly for a small website like mine. Iubenda allows me to feel safe on this regard without having to spend a lot of money

Avantages :

The software is quite easy to use. I also had a good experience with the customer care. I needed to know wether it was necessary for me to upgrade the assistance, due to new privacy rules in UE and I received in a couple of days the exact answer.

Inconvénients :

I found no particular problems in this software.

Perfect for what it needs to achieve

Avantages :

I literally entered their website the first time and 5 minutes later i had my first eula with zero efforts. It has become a staple of my work

Inconvénients :

nothing much, it really is good. maybe there's a bit of a learning curve when you want to access the more advanced functions