Avis clients sur Scalefusion

Great service, using it as device manager for more than a year and the Mobilock guys always help out

Commentaires : Mobilock is crucial for our daily operations. We track our devices with our partners daily several times, mobilock dashboard is one of the tabs that I have all day open. We get LIVE information about what our partners are doing on the tablet as well as technical info that we need for any changes.

Avantages :

1. Customer service and the Mobilock team prompt cooperation. Guys from Mobilock not only resolve all my questions immediately after asking, but also go the extra mile to develop new features for us, upload things from their side for us within a specific time frame when we are in a rush and need to resolve something immediately. Yukti is handling their CS in the best manner and Amit is always helping out with any extension of the collaboration. 2. Eva notifications - notifies you LIVE within the dashboard about devices becoming inactive/active/locked/unlocked, which is the coolest feature 3. You can track LIVE if the device is on 3G/WiFi, what is going on on the device, location of device, what version of your apps are they on, all LIVE, without a delay, which is crucial for our business, since we work in fast-paced environment 4. I wont write in here every feature that I find massively valuable, but over all we are using Mobilock for nearly 120 partners right now and we are more than satisfied

Inconvénients :

I would really appreciate from Mobilock in the future to expand their "selected devices" to as many as possible so we could do silent updates on our devices as well.

Very good MDM software for an even better price

Commentaires : I found Mobilock as I was looking for a MDM solution for my Android tablet deployment. I was looking for a kiosk-type lockdown mode. I got more than that with this software. It did exactly what I needed, including not only the lockdown, but a browser-level whitelist, robust tracking features, and a very intuitive and easy-to-use management software. Being cloud-based, it's convenient even on a mobile platform, and gives you the flexibility to manage your devices from anywhere. I looked for a similar solution for iOS devices (as Mobilock doesn't yet work for iOS devices), and in the process used six different MDM software suites, some from big names in the industry. The Mobilock dashboard was the best out of the bunch. Adding specific-role admins was incredibly easy, and absolutely necessary in my deployment. Even less tech savvy people in my office were able to navigate it easily, and I had the peace of mind knowing they could not alter anything, just look at and do what I wanted them to. As far as support, the Mobilock team has always been right there when I needed support, and have helped me make this the best deployment I can. Very good support system. As much as I love the software, there's one thing that could be made better, and I'm sure will be in time. The Remote Cast feature didn't work well in our deployment, as the devices are field technician devices, and Remote Cast prefers the device to be on a Wi-Fi network. It also doesn't allow remote control, only remote viewing, but that may well be a limitation of the Android OS as opposed to a program flaw. If it would work reliably out in the field, it would be very useful. Of course, it's an optional piece of the software, so that is a minor flaw. Also, in all fairness, it is a beta product, so some bugs and missing features are to be expected. One thing that Mobilock supports that is sorely missing from every MDM solution I've used (even the last one that I purchased, for a great deal more money, for my iOS devices), is real-time updates. In most suites, you have to do a manual update or wait up to 30 minutes (or more) to get new policies and features on your devices. In Mobilock, when you make a change, it's pushed out right away. That's incredibly useful in the field. All in all, this is a feature-rich, easy to use software solution, and the price is absolutely unbeatable. Would recommend to anyone doing mass Android device deployments.

Avantages :

-Great price -Easy to use dashboard -Good support -Very simple setup on the device. Once you have your group policies set up, it takes around ten minutes to setup each device. -Locks down the device entirely. In weeks of testing I was never able to break the interface on the device, which is more than I can say for many of its competitors. -File Management allows you to send files and folders to your techs in the field directly, without worrying about email or messaging software. Super handy.

Inconvénients :

-Only on Android devices -Remote cast could work a little better?? -That's really it.

Customer Service is not helping remove the app from our phones

Commentaires : Horrible! Use another MDM software. I have been asking them to extend my licenses another day so I can cancel, but they are saying they can't. The MDM software is keeping me from wiping the app from our phones (as designed) and the support chat is telling me to contact the reseller. I did that and he says he's waiting on Scalefusion. Meanwhile, my phones won't work because I can't download the newest version of our company app.

Avantages :

It was easy to set-up and install on all of our mobile devices

Inconvénients :

Unable to update to new proprietary software from our home office. Unable to locate lost devices using GPS.

Mobilock has been pleasing from a technical point of view. Support is not always at hand.

Commentaires : Security and an array of information about our assets to help us manage them better.

Avantages :

Mobilock allows us to control the use of tablets in our fleet of vehicles. It secures the tablet against non intended use, stops users installing unwanted apps on the tablet, using the tablet for their own purposes including as a hotspot. There are alerts that inform us if anyone has attempted to breach the tablet security and provides us with a picture of the perpetrator. It also advises us if the SIM has been removed and replaced. Thus preventing the user from putting the SIM in their own device to use our bandwidth for their own purpose. We can also see where the tablet is and compare that to our vehicle GPS tracking software. Many useful features for keeping an eye on whats happening with our tablets.

Inconvénients :

As we add further tablet numbers to our fleet we have to use a new licence number. This has the potential to get very fragmented for control purposes as we have tablets being replaced weekly due to damage and having to find which licence key we can use on the new tablet can be time consuming.

As a Android Lockdown Koisk it's a great product

Commentaires : Mobilock makes an Android your own device. You can now have your own device in the field with all the remote features available, but only running your App.

Avantages :

This saves you from having to ensure only your Apps run on remote devices. MobiLock does a very good job of this with lots of other features as well.

Inconvénients :

The software has quite a few updates and their licencing model is sometimes difficult to understand. However, there support guys can 'bulk together' your licences are your use them, which is great!

A great product with a very easy-to-use API and a very reactive support team

Commentaires : I use it for sending messages to my devices, buzzing them and geolocating them.

Avantages :

The API, which is easy to use, well-documented and can be tested from the dashboard (backoffice) ; and the support which replies my answers within minutes

Inconvénients :

Nothing so far. Or maybe the limitation in the number of requests that can be sent per minute ; as for today, I don't appear to have reached the number of requests that can be sent per day . Also, I didn't find yet where I can see my daily use of the API

Excellent control software solution

Commentaires : controlling staff who wish to make their healthcare phone a music player/change wifi/take inappropriate pictures etc

Avantages :

We work in healthcare and provide phones in very challenging environments. the software is excellent at controlling what the staff can and cannot do. outstanding customer support

Inconvénients :

license structure is a bit messy, workable but messy sometimes. the overall aspect is cost effective, but the discounts in multi-site environments aren't always the best to work through.

Mobilock Pro can be explained in 3 words. Professional, easy and secure.

Commentaires : Less stolen/lost devices, less costs on mobile network providers, easy to handle devices,

Avantages :

As a logistics company we need secure and easy to handle devices for our drivers. It´s been delivered exactly like this by Mobilock Pro. Beside of that I always enjoy the perfect support. Answers within a few minutes are usual.

Inconvénients :

For the moment Mobilock is not yet available on IOS, but as I know this will change in a few days.

I have tried other MDM software and this beats the lot of them.

Avantages :

Ease of use - no need to read a manual. I also love the online chat support which is always instant and incredibly helpful if you need something a bit more obscure. Can't praise these guys enough.

Inconvénients :

It only works on Android currently. The pricing is a bit complicated - you have to buy in batches to get lower prices rather than get a single rate, however the licenses don't start until you use them.

Brilliant customer service! This product saves my company time and money!

Avantages :

Does everything you need to control devices for your company and limit time wasting activity. I highly recommend this product to anyone else that has tablets or cell phones for business use.

Best overall lockdown software I could find and does the job nicely!

Commentaires : Keeps track of our tablets and allows us to know where they are at all times. Comes in handy when someone loses it in the plant.

Avantages :

Integrated browser to allow only certain websites. A location tracker and Geo Fencing to keep track of your devices, can also lock down what network they are on so it only works on that network.

Inconvénients :

We've used mobilock for a little over a year now and there really hasn't been any cons. The one problem we did have they communicated quickly and helped us fix it.

Great product and quick response from support team.

Commentaires : More focus from users on what data they need
Accountability for user activity
Security for user location and safety as well

Avantages :

GPS Tracking (if ever lost or stolen) Customised Branding Ability to filter out what apps I want access to Double security of pin plus administrator access to device.

Inconvénients :

Difficult for non administrators to update apps sometimes, but that comes with the functionality of the kiosk software.

Easy to use and works as it should, would recommend!

Avantages :

- Very good user interface; - Easy customization; - Good updates; - Easy to setup; - Fast support.

Inconvénients :

- Each innovation must be paid separately; - Greater support for unpowered devices (In our case, CAT smartphones).

Mobilock pro review

Commentaires : We are a 300 employees business and so far mobilock has help us achieve pushing new versions of our apps for them.

Avantages :

Easiest device enrollement, fast apps deployment, responsive

Inconvénients :

Lack of customizations for the android system through mobilock (ie : theme change, ringtones). Most of our employee uses mobilock phone

Easy to use, Quick on support, flexible on solutions

Avantages :

The biggest advantage of Mobilock Pro is the quick support. They care about software quality and solved all my issues quicly.

Inconvénients :

Sometimes the resources usage are not intuitives. But they have a huge patience explaining you how to use it.

The software has completely fit our needs and has awesome support!!

Avantages :

Customer Support!! The support team has been one of the best I have worked with over the last several years. The solutions always came very fast!

Mobilock Pro solves our needs to limit the smartphone usage to few apps in the best suitable way.

Avantages :

The flexybility and the really easy way to create a profile and to apply it to a whole bulk of smartphones by some few clicks

Much easier to use than more traditional MDM solutions.

Avantages :

Easy to setup, fast to implement in the beginning, and fast to update configuration changes to the clients.

Inconvénients :

On android, it can sometimes be unstable. However, a restart of the tablet or a refresh from the console almost always takes care of the issue.

Very professional and fast in his answers.

Avantages :

Fast. Fulfills its purpose. The people in the administration are very fast and professional in his answers.

Inconvénients :

Sometimes the application flickers when you do a refresh. Sometimes the installed applications delays a bit to appear.

MobiLock Pro is a great solution for our reception area tablets.

Avantages :

The software is very easy to configure and apply to our tablets. I can also see from the MobiLock dashboard all the important information on all of our active tablets being used.

Amazing product, your support is also very good. I look forward to the version with remote control i

Commentaires : It is easy to use, friendly, intuitive. Has the option of massive configuration of devices, constant massive update and immediately. The most important thing is that they treat you very well!

Avantages :

It is easy to use, friendly, intuitive. Has the option of massive configuration of devices, constant massive update and immediately. The most important thing is that they treat you very well!

Inconvénients :

It would be interesting to enable the remote control version in real time for all devices, yet I look forward to the initial version only for Samsung

excellent client service and assistance

Avantages :

Apps and device locations can be tracked. When there is a problem with our equipment, they are always fast to offer assistance and schedule a meeting to resolve the situation.

Inconvénients :

In kiosk mode, multi-monitors are not supported.

Great software, work needed

Commentaires : Okay thus far, customer service very good but some lacking usability at the moment

Avantages :

It integrated well with the devices and allows a really easy update to our custom apks

Inconvénients :

Some issues we have had include the notifications bar not working on our A5's as well as the remote control/view not being available on our devices too. A feature we would love that doesn't exist would be being able to have remote deployment from github

Helps us to manage nearly two hundred mobile devices.

Avantages :

The ability to assign different profiles to different tablets, remotely lock and unlock devices and track device locations is hugely helpful in managing our devices.

Inconvénients :

Downloading GPS data for a range of dates would be great. Currently have to manually download each day at a time, one device at a time. This seriously limits the usefulness of the GPS logs for GIS purposes.

So easy to operate with, makes life super easy

Commentaires : Makes operating 100+ devices super easy and hassle free. Absolutely amazing - keep up the good work guys.

Avantages :

The simplicity and yet the options available with a few clicks. Truly the best of both worlds. Would highly recommend it to anyone.

Inconvénients :

no search and find feature integrated through the web browsers (ability to search for a device through text not using the search feature on mobilock)