Note moyenne
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Note globale5 /5
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Facilité d'utilisation5 /5
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Service client5 /5
En savoir plus sur Gladly
Gladly est une plateforme de service client radicalement personnalisée qui place les personnes au centre d'une conversation client unique et continue.
En savoir plus sur GladlyAfficher 1 avis

Drew C.
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Note globale5 /5
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Facilité d'utilisation5 /5
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Fonctionnalités5 /5
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Support client5 /5
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Rapport qualité-prix5 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 28/06/2020
"Gladly - You'll be glad you did!"
Commentaires: Gladly is a phenomenal company to partner with. Their software is a leader in this space and the team supporting it truly partners with their customers for success. From the sales process, to implementation and even post install support I have always felt like I was the most important customer to Gladly. My guess is all of their customers feel the same way I do!
Avantages: Gladly is an easy to use, all in one software that allowed us to eliminate multiple, fragmented products we used previously to support our customers. Gladly offers a true 360 degree view of our customers in a UI that is as easy as using a smartphone to text with.
Inconvénients: No real cons to report as anything I felt would make my teams experience better on Gladly they implemented shortly after I recommended it.
- Source de l'avis
- Publié le 28/06/2020