15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Avis clients sur SocialSchedules

En savoir plus sur SocialSchedules

OpenSimSim est un outil gratuit de planification du personnel avec version web et mobile. Créez votre planning en quelques minutes et envoyez-le à votre équipe en un clic.

En savoir plus sur SocialSchedules

Avantages :

Opensimsim is a great product for the price. It is very functional and allows for a lot of customization for your work environment.

Inconvénients :

Inputting availabilities are a pain has you can only select day by day and I would prefer having a my availability weekly spread to check I have inputted the information correctly.

SocialSchedules - Notes

Note moyenne

Facilité d'utilisation
4,4
Service client
4,6
Fonctionnalités
4,2
Rapport qualité-prix
4,7

Probabilité de recommander le produit

8,7/10

SocialSchedules a reçu une note globale de 4,5 étoiles sur 5 d'après 557 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé SocialSchedules ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (557)

Carlos
Carlos
Sales Representative (É.-U.)
Utilisateur LinkedIn vérifié
Import/Export, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Work hours programming platform for companies

5,0 il y a 4 ans

Commentaires : We are sure that Opensinsin, is on a good path to be a platform that provides a service that amalgams with a vital recuse and is the time to help with the needs of people how to manage their time at work and how to dispose Exchange schedules with coworkers and other virtues that allows the Opensisin platform in our case we within the company are grateful to meet their services and thus be able to organize in an optimal way the most valuable resource that for us the time of our employees and thus have more happy and motivated employees and managers when giving them the ideal tool to have their working hours. it resulted in positive changes for the productive development of the company

Avantages :

In our successful experience with OpenSimSim, I manage to solve an internal problem in the company and to make an hourly schedule of our employees making its use easy, ease of configuration, the configurations are quite clear. The most practical is that they receive the schedules, they are published on their mobile devices in real time, helping to maintain a reciprocal communication, another very appropriate faculty, because it is free for managers and employees, which gives an additional bonus to this platform, that help to companies that have workers for a certain time. OpenSimSim gives its users the power to create a program through proven programming templates where they see staff availability and the hours worked are displayed and are more accurate for our workflow, which seeks to achieve and optimize a Correct performance of our employees, which helps managers avoid inconvenience or confusion in relation to the extra overtime so far you have the virtue of visualizing the budget allocated and thus monitor labor costs in real time to keep track of the budget of The company, another useful and pragmatic virtue, is being able to have contact via chat being able to write messages with employees and management, in addition to being able to install a mobile application from smartphones wherever it is, this innovative application allows employees of our company who make purchases and sales of raw materials or product s finished, maintaining a schedule that can be modified by us

Inconvénients :

to our experience with OpenSimSim, and the little that could be highlighted as negative or enhance improvements in the characteristics and capabilities of precarious synchronization, which as a constructive criticism can be enriched between the application of the computer and the Smartphone, for the better performance, contact lists must be optimized for use and all personnel, phone numbers and emails can be accessed to be able to exchange shifts with anyone on the contact list, even if they have a different schedule. Currently, the function of exchange and allocation of these hours since what we have seen is that it is available to those who have a clear availability of hours on the platform. Shift change is very important in all lines and departments, since what is sought is that employees are without worries about how to organize their time for better performance since one of the most valuable resources is time for both growth of the company like that of employees and their free time and how to manage it, in terms of organization when printing schedules, everything should be organized from the platform and thus avoid having to go to Excel and place the calendar information of work are better digestible to the understanding of the employees, also organizing by start date and an end date can illustrate how Anasa does it on her platform just to mention as an example and adapt it to the OpenSimSim platform, also look for ways to automate as well as edit the master lists and a

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Easy and very useful scheduling tool

5,0 il y a 4 ans

Commentaires : Overall every time I've made suggestions or talk to the staff at opensimsim they have been very helpful and quick to resolve any issues I may have.

Avantages :

It is very useful and easy to copy and paste schedules instead of having to individually do a schedule every week. And it reduces the amount of time it takes for me to have to do schedules for my team of 20 + employees

Inconvénients :

The messaging portion of the app would be more useful if it could be sorted by message. As of right now it is a little cumbersome with the messaging and trying to revert back and look up previous messages to my teams.

Robert
Security Officer (É.-U.)
Divertissement, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Still Has Flaws

1,0 il y a 5 ans

Commentaires : Overall it has been a good experience, I say that because my best friend is a software engineer and I know it takes time to work out the bugs in any application or program. That being said there are still a few things about your app that annoy the crap out of me - like getting woke up at 3AM by notifications; AFTER I've already been scheduled when I have other apps (like GroupMe) that enable me to silence all notifications for one hour; two hours; six hours or twelve hours.

Avantages :

I like the fact that you guys actually respond to negative reviews and take a proactive approach to fixing the bugs. Also like the fact that with this app I can take my pick of available shifts and get scheduled with one click instead of being on the phone for half an hour (Securitas at Universal Studios). That's half an hour of my life that I'm not going to get back and they're not paying me for that time, it's bad enough that they want to pay minimum wage to people with specialized skills (like operating X-ray machines) but then they expect me to waste half an hour of my life; every single day on the phone trying to get scheduled. Over a period of one week that adds up to three and a half hours of my life that they're not paying me for.

Inconvénients :

I didn't like the fact that I still get notifications for shifts that aren't even available any more. I'll see a long list of invitations, go through one by one - and not a single one of them is still available. It seems like once a shift has been filled it should fall off of my notifications so that I don't have to click through every single one of them just to find the ONE (if any at all) that are still available. I also don't like the fact that after I've already accepted a shift for tomorrow I still keep getting invitation notifications for shifts that are on the same day as the one I just accepted and these notifications will just keeping coming and keep coming and keep coming and there's no way to shut off the notifications - even JUST for the day that I'm already scheduled. And I shouldn't even have to disable notifications; even for specific days - when the app should already know that I'm already scheduled and don't need to be scheduled again. Our bosses even keep telling us "if you're already scheduled then DO NOT accept the newer shift notifications that come in" because apparently there have been people that accepted one shift - then another one came in that was their preferred shift; they accepted that one two and then it creates a scheduling conflict which is neither good for the employee OR the employer.

Sara
Director of Social Enterprise (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My OpenSimSim review

4,0 il y a 4 ans

Commentaires : I am so happy with OpenSimSim. We use it very exclusively for scheduling and have reduced greatly the amount of confusion about scheduled shifts experienced by our staff. It is a great way to get a message out to the full staff, and has increased are accountability for publishing schedules.

Avantages :

I really like how we can make frequent updates/changes to the staff. We are a job training program with shifts going to Managers, temporary interns, and volunteers. I like how convenient it is for users to interface with it. It’s very accessible.

Inconvénients :

I can’t really think of anything. I know sometimes the interface for messages for managers can get cluttered because they are inundated with staff individual and group messages. It might be nice if there was an easy way to sort or archive certain threads or easily click on a user and see all the messages associated with that person.

Sarah
Owner/manager (É.-U.)
Produits alimentaires, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Review

5,0 il y a 4 ans

Commentaires : Definitely spend less time scheduling than ever before, which is awesome!

Avantages :

Ease of use, ease of setup, setup is organized and clear, love that it notifies my staff when I publish a schedule and is integrated with phone platforms/has an app.

Inconvénients :

I really really dislike that I have to manually edit “availability” for each new staff member, in order to force them to submit timeoff requests. I also don’t like that you can’t have an algorithm for time off requests- for example I require two weeks notice for time off requests, and I wish the app would allow me to enforce that, but it doesn’t...so instead I have employees submitting time off requests 5 days before which then makes me look like the mean guy when I have to decline a request. I wish open simsim would just allow me to have a setting that removes the ability to request time off if it’s less than 14 days from the requested time off date.

Fiona
Operations Manager (Australie)
Études de marché, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

OpenSimsim review

5,0 il y a 4 ans

Commentaires : Overall OpensimSim has slim-lined our procedures for allocating shifts which in tern has reduced our admin costs and time. This allows our senior staff to move on to more important tasks and making our processes more productive and efficient. A lot of our staff members are not tech savvy so having a product that is easy to use was quite important and OpenSimSim has ticked the boxes.

Avantages :

It was easy to set up. The staff had no issues getting used to using it. It has reduced hour scheduling hours significantly as we no longer need to contact staff or go through individual text messages, everything is all in one place where we can see who is available and at what times. Makes booking in shifts very easy. I also love that you only have to post once and everyone will have their shifts allocated, no more individual messages to each staff member.

Inconvénients :

When posting the shifts it goes to every staff member listed on the system even if you did not get a shift this week. I would prefer it only goes to those who have been rostered on. It would also be more beneficial for us if the availability times show when the staff is available not the opposite way around.

Janice
Access Services Manager (É.-U.)
Utilisateur LinkedIn vérifié
Bibliothèques, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Free Scheduling Solution for Small Team

5,0 il y a 4 ans

Commentaires : OpenSimSim has been an excellent scheduling tool for our small staff and team of Student Assistants. It has been very easy for administrators to add and remove users, edit and publish shifts, and add extra touches of personalization like user photos and different colors for positions. There are some functions which we use little or not at all (Timeoff Requests, Payroll, etc) but they do not hinder our use of the scheduling software.

Avantages :

OpenSimSim has an easy-to-use, simple, and aesthetically pleasing interface that works well on both desktop and mobile apps. Our employees picked it up easily to drop shifts, swap shifts, and message one another and supervisors whether at work or on the go. It's also been very easy for administrators to create schedule templates to quickly and effortlessly publish week after week.

Inconvénients :

There is still room for improvement in regards to tutorials for employees. A few of the functions in the tutorials are only covered from the employer's perspective and not the employee's perspective, which makes it more difficult to explain how to use the software to new employees in some regards.

Matthew
Restaurant manager (Australie)
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

User friendly and accessible

5,0 il y a 4 ans

Commentaires : With open sim sim we are able to reduce manual hours of calculating timesheets. The systen allows staff to sign in and of their shifts at great ease.

Avantages :

I found open sim sim very user friendly in comparison to it's competitors such a deputy. The navigation around the website is simplistic but effective. The support team are always on hand and eager to help with any issues.

Inconvénients :

As the product is still relatively new in comparison to it's competitors some features are only just becoming available, such as accounts integration. However these features are definitely on the way and the product is constantly developing.

Laura
Manager (Argentine)
Hôtellerie, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Super practical

5,0 il y a 4 ans

Commentaires : It´s super helpful in order to organize timetables; I highly recommend it.

Avantages :

It´s very visual, eye.friendly and simple. You figuer it out in two minutes and gives you good reliable information.

Inconvénients :

Maybe some drag and pull features; or that I can´t fully customize the viewing screen (you can see it dialy or weekly) but I cant suggest a third way. But nothing too serious

Michael
General manager (É.-U.)
Produits alimentaires, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Great scheduling app

5,0 il y a 4 ans

Commentaires : My overall experience has been wonderful this app has streamlined our scheduling and is super easy to use

Avantages :

Being able to easily set and send schedules

Inconvénients :

Glitches in the software when scheduling or swapping or dropping shifts

Rebecca
Educational Assistant (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

OpenSimSim working great for our daycare, with some exceptions.

5,0 il y a 5 ans

Commentaires : The TAs love it, because it's all on their phone, and they don't have to keep track of a paper schedule. The only problem is if someone drops a shift at the last minute (due to illness or whatever), and I don't get a chance to approve the person accepting the shift. We haven't chosen automatic approval, because we want to maintain control of who is working in which classroom. We also haven't been able to automate the process as much as I would like because we want the schedule to be as consistent as possible for the children in our care. We have to list the shifts as one hour each because of the TAs' crazy class schedules, but we want TAs to work the most hours in one block that they can so that the children don't have all new teachers every hour. Overall, we have been very happy. The customer service is amazing. Any time I have had to contact them with a question or a suggestion, I get an almost immediate response.

Avantages :

It's free! We had been using only paper scheduling, and had a lot of no-shows, especially when a TA was supposed to sub for someone else. TAs are now more in control (and aware of) the process of finding a sub.

Inconvénients :

Printing the schedules doesn't work for us. When we print our paper schedule, we have the days of the week across the top, and the time of day down the side, and then the name of the person in each room on the chart. This is the only way our director can read it, and OpenSimSim isn't able to sort the information in this way. So we still make a paper schedule in Excell and print that, and then enter all the info in the app. Also, it would be excellent if people could enter their availability with a start date and end date. We only hire college students, and their schedules change each semester. It is really hard to enter the new semester's schedule, because they have to leave the old semester's availability in for subbing. The only other complaint has more to do with college kids than the program itself. A lot of our TAs think that they can drop a shift and then ignore it. Then when no one shows up, they're surprised that we're upset. So it still takes a certain amount of checking up on them on my part.

Emiko
IT Helpdesk Representative (É.-U.)
Utilisateur LinkedIn vérifié
Enseignement supérieur, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

It’s alright

4,0 il y a 4 ans

Commentaires : It’s ok. It works, and it’s what my organization is using.

Avantages :

The design is easy and simple to see. Updates are made real time and notifications are sent.

Inconvénients :

There are functionality limited to mobile, and this is extremely unhelpful when I’m working at a customer service position where I’m not supposed to look at my phone. Cons on the computer: -I cannot see who else is working when I’m not working that day. -I cannot see a list of people and their shifts the way I can view it on mobile. -When I make the window size smaller (when I have to sometimes for my work), the application won’t let me view anything. Overall cons: -Setting availability/unavailability is a nightmare. It just takes so much time, especially when my hours are variable. There must be a better way to design this. Also, this function is limited to the web app — why design the software where the functionality is half and half between different platforms? -is there a way to change the view setting to “Month”? That will make the schedule easier to see. -The notifications are exsessive — I get one when my schedule is changed, then published. For one change, I get four notifications (2 app, 2 emails).

MARISSA
Store manager (É.-U.)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Love this scheduling app!

4,0 il y a 4 ans

Commentaires : Lots of benefits in the ease of use, for both me and my staff. It makes scheduling fun!

Avantages :

The ease of use, it's so helpful to have the schedule on you whenever you need it. It's made it way easier for my staff to get there shifts covered on their own. Allowing the app to assign sections to my staff it has given me the tools to help maintain order on my sales floor as well. I don't know how I worked for so long without it!

Inconvénients :

Mostly it's been a positive experience, the only thing I think would make it better would be holding the same layout as the computer when converting to the weekly schedule on the phone. And as a administrator being able to see what i have unpublished on my phone as well. And also it would be nice to be able to black out days employees couldn't drop shifts, just how there is the feature to do that with the time off requests. But really it's been an amazing tool to have!

Gabriel
Bar Manager (É.-U.)
Restaurants, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good scheduling tool for managing a bar

4,0 il y a 5 ans

Commentaires : I have enjoyed OpenSimSim more than our previous scheduling tool. Since pretty much everyone carries a smartphone these days, the schedules are easily distributed to the employees.

Avantages :

I like that the software works on multiple operating systems as well as moblile devices. I find the 'landscape' feature when a mobile phone is turned sidways to be especially helpful and well thought out. I really like genaral ease of use for scheduling, removing, and adding workers, arranging time off, basically keeping everyone in communication (and thereby accountable).

Inconvénients :

I have not discoverd how to do all my managent tasks from my phone, and thus must always use my computer. I don't know if that's an option, but it hasn't been intuitive enough that I have figured it out (or important enough that I have spent time to figure it out). I wish that when people sent messages that they were more flagged or intrusive, I have a lot going on and sometimes I miss messages sent through OpenSimSim... Like a pop up window or something?

Steve
General Manager (É.-U.)
Produits alimentaires, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Close other programs and OpenSimSim

5,0 il y a 4 ans

Commentaires : It lets me see my day to day Labor percent and the actual cost with breaks of how much I will be paying my employees each week. I can better watch labor and adjust accordingly. The experience is great. I tried a few different programs and nothing compares to the simplicity, the easy navigation and the information it supplies to better control your costs. Not to mention my employees love it.

Avantages :

The software is super easy to navigate and its all very basic to learn. You can control your costs and see your weekly world all right on the program. I recently opened up a store and the Owner wanted me to use a different program and it is a nightmare compared to the simplicity yet efficiently of Opensimsim. Opensim sim does all the work for you.

Inconvénients :

Nothing so far. I had trouble and was a little frustrated trying to figure out how to give employees individual pay, but the OpenSimSim staff walked me thru it and now it makes complete sense. They were very patient and tried different things to show me how it worked. I know I was not the easiest person at the time to work with but they helped me figure it out and now that I understand how to enter it. It is awesome.

Steve
Owner (É.-U.)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Good option for the price, but needs more ability to customize

4,0 il y a 4 ans

Commentaires : We tried a variety of timeclock software, and Opensimsim was one of the less expensive versions out there for the features. It does the job adequately, but as we add more staff, the shortcomings may become too much of a burden.

Avantages :

Making a Schedule is very easy, especially on the following week as you just have to 'tweak' it. The employees like how easy it is to request time off. The timeclock works on Kindles, so a Timeclock kiosk is very inexpensive and even works during a power outage.

Inconvénients :

You need to play by their rules, and their is very little personalization possible (for example we prefer to schedule in 2 week sets, but you are forced into a single week at a time) It should be able to export directly into Quickbooks, but we have to manually enter the times There should be a section for entering each employee's availability so you don't schedule them outside of their available hours. This is a HUGE oversight.

Ryan
Production Manager (Canada)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

OpenSimSim, so easy!

5,0 il y a 4 ans

Commentaires : I love OpenSimSim, it has helped me schedule my employees better and has increased communications with everyone. If ever I have a question, the Support team is right there, very responsive.

Avantages :

I like how easy it is to add new employees to the system. I like how the everyone can know what they need to through the app. I also like the budgeting feature to help keep our production costs down. I also like the messaging feature, I don't use email anymore.

Inconvénients :

One thing I don't like is how I can't assign more tasks or positions to one person per shift, or maybe I just don't know how. Another thing is, sometimes I would like to see all of my employees schedules at once instead of scrolling up and down.

Laura
Administrative Assistant (É.-U.)
Enseignement supérieur, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Love OpenSimSim!

5,0 il y a 4 ans

Avantages :

I use this to schedule a team of work-study students in my office, so it was important to me to use a system that would allow people to drop shifts without needing to find a cover and to post open shifts that any worker can sign up for- this fulfills both of those needs. I love seeing a weekly view and daily view, being able to sort alphabetically and by time of shift for the day, being able to save a schedule template for a week so that I don't have to manually schedule shifts every week (their weekly schedules are the same), and I love how easy the app is to use so that I can manage the schedule while I'm out of the office.

Inconvénients :

I created a fake employee account when I was first starting to use this system so that I could see how things look/work from the worker perspective, and then had difficulty deleting my fake worker account. Customer service helped me out with this, but it would be nice if there was a feature that let administrators toggle to the worker view just so that they have an idea of what schedules/notifications look like to their workers.

Pete
Branch Manager (Norvège)
Matériaux de construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great piece of software

5,0 il y a 4 ans

Commentaires : One of the best scheduling tools I have used in a long time and its absolutely free! so Please keep it that way. You can set up as many work places on OpenSimSim and manage them from one place.

Avantages :

Live scheduling tool, any changes is immediately sent to the relevant people. Team can book time off on the software. There is an app for everyone to use. Its simple and not bulky. Gives you a breakdown of cost per day. You can have offsite working.

Inconvénients :

Not having the ability to talk to SAP Payroll. Not having the ability to input other breaks in a shift (paid and unpaid) you can only put one break in.

Lee
Security Manager (R.-U.)
Vente au détail, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent Addition For My Team

4,0 il y a 4 ans

Commentaires : I have worked in the Operational Management sector for many years and always found employees coming up with new excuses when not turning up for work or 'I didn't know I was in'. This cuts all this out as it verifies when shifts have been confirmed by employees. It also cuts out tons of paper when doing shift swaps, annual leave and printing out rostas saving time and money.

Avantages :

Firstly I use the standard version so it's free, one of the only free rostering software packages I could find

Inconvénients :

Lack of auditing tools. I would have liked to be able to track back who has authorised annual leave and also have the ability to input sickness etc

Kevin
Owner (Australie)
Divertissement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Fantastic easy to use product

5,0 il y a 4 ans

Commentaires : Support has been fantastic and are willing to hear suggestions on possible improvements, certainly respond quickly if you are having an issue. to e honest I wish all software companies ran this way.

Avantages :

Can be used from anywhere, allows staff to say when they are not available, alerts them when they have been given a shift and allows them to swap. I don't need to rely on my fading memory anymore or sticky notes or diary entries, simply awesome :)

Inconvénients :

So many buttons to print the same report every week but this is a minor inconvenience for the benefits being offered

Yahya
Manager (É.-U.)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Works Great

5,0 il y a 5 ans

Commentaires : Great overall, very good product with some amazing customer service. They get back to you right away and help fix your problem.

Avantages :

It's Free!!!! It also has some great features, I really appreciate that they added the reminder feature to remind employees when shifts are coming up. Really easy to use. posting a schedule doesn't take more then 5 minutes and they have made it easy to copy over the previous weeks schedule.

Inconvénients :

it can get a little buggy sometimes and you have to refresh. The only thing that I would like to see different would be the ability to change availability for my employees. or to schedule folks even when they show up as unavailable

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Organisme social ou civique, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excellent free program for small businesses

5,0 il y a 4 ans

Commentaires : I am spending less time scheduling when allowing staff to swap shifts and having automatic schedule updates. The chat option let's me post memos, meeting minutes, etc and see who has read the information. The app works flawlessly with any phone type. It's a great app and I tried/ tested at least 6 others before finding this one.

Avantages :

The scheduler is intuitive and suggests common shifts along with templates making the uploading of the monthly schedule a breeze. Letting my staff have the freedom to trade and give away shifts, with an automatic schedule update saves me time. I like that I am always informed of activity regarding shifts. Love the chat option.

Inconvénients :

Sometimes when inputting shifts, lines are unclear leading me to misalign. Having a history of a staff member after they quit/ are fired would be useful.

Richard
Director (R.-U.)
Eau/gaz/électricité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Clock in spot on!

4,0 il y a 4 ans

Commentaires : Overall it's great to use, cost effective and easily manageable.
Doesn't promise you the earth and give you a pot!

Avantages :

GPS function, change shifts on the go, great messaging, easy shift allocation as SimSim learns over time with suggestions. Customer service is very good with online chat, and tech desk resolution if issue not resolved in chat.

Inconvénients :

Can't enter regular shifts as recurring. So we have to continue with Jorte Calendar to keep regularity of shifts (daily, weekly, bi weekly, 4 weekly, monthly etc...). Some updates can be frustrating as you have to 'find out yourself' while using.

JIll
Admin (É.-U.)
Produits alimentaires, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good program for our catering company

5,0 il y a 5 ans

Commentaires : Our company does off-premise catering for companies and social events. So we have an entire crew of people that never actually come into the shop! OpenSimSim allows a clear stream of communication with our staff.

Avantages :

The ease of use is what we like most. Any one of our coordinators can send out shift opportunities and we can keep them organized according to who sent the opportunity out. Our staff has never had a problem downloading the app onto their devices, and they all enjoy how user friendly it is. When I have run into a small problem or question, the support staff was right on top of it.

Inconvénients :

It would be better if , when a staff member declines a shift, that the program would keep track of who declined. Also, a red flag of some sort for a declined shift would be good.