Avis clients sur SocialSchedules

Great Scheduling Platform

Commentaires : Overall, I think OpenSimSim is beneficial for small businesses who are looking for something that is simple, free, but VERY effective.

Avantages :

I've been using OpenSimSim now for over a year. I really enjoy all of the benefits of the program. Obviously, the greatest thing about OpenSimSim is that it is free; however, I also really love the ease of use. If I am unable to put in the schedule for my agents, it is easy to instruct one of my mentors to do so. The platform is colorful, fast, and the notifications setting is much appreciated by myself as well as my staff.

Inconvénients :

I feel like the platform is geared more towards businesses that consistently have weekly set schedules. With the type of business we handle, I wish there was an easier way to create multiple shift opportunities for one day. We could really benefit from being able to quickly create shift intervals. The mobile app lags a bit when a shift is posted, preventing agents from applying for the shift in a timely manner. I also wish the chat system was an API that could be integrated into other programs so that everything can be uniform.

User friendly and accessible

Commentaires : With open sim sim we are able to reduce manual hours of calculating timesheets. The systen allows staff to sign in and of their shifts at great ease.

Avantages :

I found open sim sim very user friendly in comparison to it's competitors such a deputy. The navigation around the website is simplistic but effective. The support team are always on hand and eager to help with any issues.

Inconvénients :

As the product is still relatively new in comparison to it's competitors some features are only just becoming available, such as accounts integration. However these features are definitely on the way and the product is constantly developing.

iOS compatibility

Commentaires : Everything is great about opensimsim except in January of 2019 the update they did made their system non-compatible with use on iPad. This is a huge huge downside of the product someone not to smart didn’t keep the system compatible with iOS on an iPad cuz I used it for over a year that way. I don’t carry or want to carry a laptop with me everywhere which means I get chained to a desk to write schedules now that I can’t use my iPad anymore. Two thumbs down!!!!

Avantages :

Everything is great about opensimsim except in January of 2019 the update they did made their system non-compatible with use on iPad. This is a huge huge downside of the product someone not to smart didn’t keep the system compatible with iOS on an iPad cuz I used it for over a year that way. I don’t carry or want to carry a laptop with me everywhere which means I get chained to a desk to write schedules now that I can’t use my iPad anymore. Two thumbs down!!!!

Inconvénients :

Everything is great about opensimsim except in January of 2019 the update they did made their system non-compatible with use on iPad. This is a huge huge downside of the product someone not to smart didn’t keep the system compatible with iOS on an iPad cuz I used it for over a year that way. I don’t carry or want to carry a laptop with me everywhere which means I get chained to a desk to write schedules now that I can’t use my iPad anymore. Two thumbs down!!!!

Super practical

Commentaires : It´s super helpful in order to organize timetables; I highly recommend it.

Avantages :

It´s very visual, eye.friendly and simple. You figuer it out in two minutes and gives you good reliable information.

Inconvénients :

Maybe some drag and pull features; or that I can´t fully customize the viewing screen (you can see it dialy or weekly) but I cant suggest a third way. But nothing too serious

Great scheduling app

Commentaires : My overall experience has been wonderful this app has streamlined our scheduling and is super easy to use

Avantages :

Being able to easily set and send schedules

Inconvénients :

Glitches in the software when scheduling or swapping or dropping shifts

Great free option for scheduling software with potential for more

Commentaires : I had a great on-boarding session with their training team. They do offer employee data importing as part of their setup but I did it all myself and it wasn’t too bad.

Avantages :

Super easy to use and set up. It has been as smooth of a transition for our employees One could hope for. Most employees have been able to get it set up and availability updated with no direct instruction other than our expectations.

Inconvénients :

A few simple features I would like to see on the app are: view only first initial of last name on printed schedule (privacy issue of employees), hide total hours on printed schedule, select individual rights for remote clock in (paid version).

Multi-Unit Scheduling

Avantages :

It gives us ease of access to schedules for multiple locations, and easy to identify and contact an employee that is working.

Inconvénients :

Setting up mutiple locations and schedule labeling/identification.

Volunteer Schedule

Commentaires : This is a very easy to use product.

Avantages :

I like the price, because we are a non-profit organization with about 20 volunteers. I needed something that would keep track of everyone and with your product I can see the schedule on my phone or computer. It is very handy.

Inconvénients :

I'd like to be able to schedule people from my phone.

Solicited review of Opensimsim

Avantages :

The ability to share information with my employees.

Inconvénients :

Bugs? Sometimes cells are shaded when they shouldn't be. Would like notes easier for my employees to see.

Small Non-Profit Employee

Avantages :

I like that I am able to check my schedule online with ease. I am also able to request time off and that can make it easy so I do not have to come into the office to request.

Inconvénients :

I don't know if this was an option that my employer chose, or if it is part of your software, but I would like to be able to see who is scheduled throughout the week. This can solve some confusion if a shift is covered or give you the ease of looking to switch shifts or ask others to cover a shift for you.

OpenSimSim working great for our daycare, with some exceptions.

Commentaires : The TAs love it, because it's all on their phone, and they don't have to keep track of a paper schedule. The only problem is if someone drops a shift at the last minute (due to illness or whatever), and I don't get a chance to approve the person accepting the shift. We haven't chosen automatic approval, because we want to maintain control of who is working in which classroom. We also haven't been able to automate the process as much as I would like because we want the schedule to be as consistent as possible for the children in our care. We have to list the shifts as one hour each because of the TAs' crazy class schedules, but we want TAs to work the most hours in one block that they can so that the children don't have all new teachers every hour. Overall, we have been very happy. The customer service is amazing. Any time I have had to contact them with a question or a suggestion, I get an almost immediate response.

Avantages :

It's free! We had been using only paper scheduling, and had a lot of no-shows, especially when a TA was supposed to sub for someone else. TAs are now more in control (and aware of) the process of finding a sub.

Inconvénients :

Printing the schedules doesn't work for us. When we print our paper schedule, we have the days of the week across the top, and the time of day down the side, and then the name of the person in each room on the chart. This is the only way our director can read it, and OpenSimSim isn't able to sort the information in this way. So we still make a paper schedule in Excell and print that, and then enter all the info in the app. Also, it would be excellent if people could enter their availability with a start date and end date. We only hire college students, and their schedules change each semester. It is really hard to enter the new semester's schedule, because they have to leave the old semester's availability in for subbing. The only other complaint has more to do with college kids than the program itself. A lot of our TAs think that they can drop a shift and then ignore it. Then when no one shows up, they're surprised that we're upset. So it still takes a certain amount of checking up on them on my part.

It’s alright

Commentaires : It’s ok. It works, and it’s what my organization is using.

Avantages :

The design is easy and simple to see. Updates are made real time and notifications are sent.

Inconvénients :

There are functionality limited to mobile, and this is extremely unhelpful when I’m working at a customer service position where I’m not supposed to look at my phone. Cons on the computer: -I cannot see who else is working when I’m not working that day. -I cannot see a list of people and their shifts the way I can view it on mobile. -When I make the window size smaller (when I have to sometimes for my work), the application won’t let me view anything. Overall cons: -Setting availability/unavailability is a nightmare. It just takes so much time, especially when my hours are variable. There must be a better way to design this. Also, this function is limited to the web app — why design the software where the functionality is half and half between different platforms? -is there a way to change the view setting to “Month”? That will make the schedule easier to see. -The notifications are exsessive — I get one when my schedule is changed, then published. For one change, I get four notifications (2 app, 2 emails).

Love this scheduling app!

Commentaires : Lots of benefits in the ease of use, for both me and my staff. It makes scheduling fun!

Avantages :

The ease of use, it's so helpful to have the schedule on you whenever you need it. It's made it way easier for my staff to get there shifts covered on their own. Allowing the app to assign sections to my staff it has given me the tools to help maintain order on my sales floor as well. I don't know how I worked for so long without it!

Inconvénients :

Mostly it's been a positive experience, the only thing I think would make it better would be holding the same layout as the computer when converting to the weekly schedule on the phone. And as a administrator being able to see what i have unpublished on my phone as well. And also it would be nice to be able to black out days employees couldn't drop shifts, just how there is the feature to do that with the time off requests. But really it's been an amazing tool to have!

OpenSimSim for rostering

Commentaires : extremely positive. Opensimsim has given us increased productivity and efficiency. Communication between all staff is easy and encouraged through this software. Overall it saves so much time, is flexible, is easy, fast and overall reliable.

Avantages :

Ease of use by managers, administrators and regular staff. Straight forward and up to date, even old timers can quickly gain the skills to use opensimsim. I love how you can select particular staff, times, breaks and see a total hours per week. Shift dropping and swapping is also a function that helps take stress off myself as a coordinator. the messaging tool is great also and saves some time in last minute needs and cuts out emails.

Inconvénients :

This software works perfectly for my personal use. Another department here onsite use opensimsim for their rostering but use the publishing option to send out shifts for the whole department at once. They do seem to have trouble working around this but are quite new to the tool as well

Others Programs

Commentaires : I think this could be a great program, as I have used other ones. This one I think could really advance and make it great. I have tried to reach out to customer service and just get sent to the web page for the answers, which havent been in there. I think there is more things this program could do to make it a one stop shop. I wish it would link to a calander ect, or you would be able to upload files, Docs ect for the staff to see.

Avantages :

I like that you can see who is all working for the week. I like how it prints out the responsibilities per each person.

Inconvénients :

That you cant upload Docs for the staff to see, no files to put things for the staff to see on sales, labor or any sort of spreadsheets. You cant do the scheduling on your mobile device. You cant see the reason why people have took off via mobile

This APP saves me tons of time and frustration

Commentaires : Overall I am super excited that this APP exists and I have been using it for over a year now. I cant even begin to describe the benefits, its easy to use, simple to deploy, provides a great staff communication platform and has help tremendously in the overall accountability of my employees and ownership of their schedule.

Avantages :

Well thought out solid platform with all the bells and whistles of way more costly APPS but functions better, integrates easier, and the fluidity of the data is unsurpassed for an online scheduling APP !!

Inconvénients :

Seems a little slow to maneuver at times and ctrl copy function seems a bit glitchy at times. The availability and time off feature works well but its not very intuitive for my staff ... so far I have had people doing it reverse and others squaring me into a position where I have to conform to their specific availability but that is my own HR issue :-/

OpenSimSim - Pros & Cons

Commentaires : It is easy to use. The mobile version is more user-friendly than the desktop, which as we are in an office environment, is inconvenient. The mobile app is very nice to use. Overall, OpenSimSim meets our needs and we are able to accomplish what we needed. The variance feature is what fits our needs best. However, OpenSimSim seems more fitted to restaurants or maybe even retail rather than an office.

Avantages :

Based on the manager/administrator role, it was fairly easy to use and understand. Some of the features are very nice, specifically the ability to add hour variations.

Inconvénients :

For the employee view, it is not as user friendly. It would be nice for the employee to choose their view - whether they want to only see their schedule or certain people's or everyone's that they have access to instead of having to go into each day and choosing to see who else is on. The schedule defaults back to the first date published or created which is inconvient and frustrating. If there is more than 1 person working on the schedule, it is impossible to tell and to see if any changes were made, the page needs to be refreshed every time. There are also some limitations with the swap shifts as our employees may only swap a few hours rather than a whole shift but they can't choose specific hours. It is a complete shift swap only. Additionally, it would be good to be able to schedule lunch or break times without them counting towards the variance. There is also no way to track if someone is unexcused without it counting into the variance total unless the view is filtered.

It works, but not the best.

Commentaires : For being a cheap/free program it does the job and the development team seems to be active in improving the software. OpenSimSim is unintuitive and awkward but getting better.

Avantages :

I like the ability to adjust a single day of availability and the ease of communication with the scheduling supervisor for things like time off requests. There are a lot of functions for this software, such as seeing the schedule of the whole team for the week.

Inconvénients :

The feature access is unintuitive and difficult to work with. An example of this: the only way to see the full team schedule is to open the mobile version and rotate into landscape view. There are some features you can only use on mobile and some you can only use on desktop browser.

Great piece of software

Commentaires : One of the best scheduling tools I have used in a long time and its absolutely free! so Please keep it that way. You can set up as many work places on OpenSimSim and manage them from one place.

Avantages :

Live scheduling tool, any changes is immediately sent to the relevant people. Team can book time off on the software. There is an app for everyone to use. Its simple and not bulky. Gives you a breakdown of cost per day. You can have offsite working.

Inconvénients :

Not having the ability to talk to SAP Payroll. Not having the ability to input other breaks in a shift (paid and unpaid) you can only put one break in.

Fantastic easy to use product

Commentaires : Support has been fantastic and are willing to hear suggestions on possible improvements, certainly respond quickly if you are having an issue. to e honest I wish all software companies ran this way.

Avantages :

Can be used from anywhere, allows staff to say when they are not available, alerts them when they have been given a shift and allows them to swap. I don't need to rely on my fading memory anymore or sticky notes or diary entries, simply awesome :)

Inconvénients :

So many buttons to print the same report every week but this is a minor inconvenience for the benefits being offered

A Small Restaurants Review of Epos

Commentaires : Initially the customer support was eager & helpful. It was a little bit frustrating to have to deal with multiple people (I kept being told that my support "person" was no longer with the company). With that said, I still found everyone to be knowledgeable and friendly. Luckily I have been able to troubleshoot most problems myself, which is good because I have found the callback time to not be especially fast with the basic package.

Avantages :

Cost. For the features it offered, it seemed to be a good value and they didn't insist I use their credit card processor. My staff hasn't had really any difficulty using the program. It seems very straightforward.

Inconvénients :

Not that I have a lot of experience with this type of software but setting up some of the till-order details seemed like it could be more stream-lined. I know it is not specifically designed for restaurants but it would be great if it included more sub category options instead of having lots of multiple choice product group. Also, being able to have a negative charge option would be helpful when somebody want to remove an item from the meal.

Love this scheduling software

Commentaires : I have had nothing but a great experience with OpenSimSim. I have recommended it to several other hospitality business owners and managers, who have actually implemented and love the software as well. Do I get a referral reward?

Avantages :

There is nothing about this software that I do not like and I cannot thing of one thing I like most above about it.

Inconvénients :

The only complaint I have, and it's more like a wish list item, is that as the manager, I cannot modify and/or enter a time-off request for employees or modify an employee's availability who as agreed to accept a shift outside their availability.

OpenSimSim for the win!

Commentaires : I think that the business I work at has benefited from OpenSimSim when it comes to communication. We are easily able to request off and put in our availability. We are also able to easily communicate in the messaging section of the application.

Avantages :

My favorite thing about OpenSimSim is the mobile app. It is very accessible at home and on the go, so if I need to ask off really quickly, this application lets me do so efficiently. another aspect of this application that I really like is that it is easy to maneuver through the app and I am able to understand where I need to go to do something.

Inconvénients :

I don't think that there is anything I do not like. However, it would be neat to be able to see what reason you put down for asking off (on a computer) after you submit it. I am able to see that on my phone, but not the computer.

Good option for the price, but needs more ability to customize

Commentaires : We tried a variety of timeclock software, and Opensimsim was one of the less expensive versions out there for the features. It does the job adequately, but as we add more staff, the shortcomings may become too much of a burden.

Avantages :

Making a Schedule is very easy, especially on the following week as you just have to 'tweak' it. The employees like how easy it is to request time off. The timeclock works on Kindles, so a Timeclock kiosk is very inexpensive and even works during a power outage.

Inconvénients :

You need to play by their rules, and their is very little personalization possible (for example we prefer to schedule in 2 week sets, but you are forced into a single week at a time) It should be able to export directly into Quickbooks, but we have to manually enter the times There should be a section for entering each employee's availability so you don't schedule them outside of their available hours. This is a HUGE oversight.

Great software, easy to use and connect with staff.

Commentaires : When I began using OpenSimSim I had been previously scheduling my staff on a spreadsheet and then emailing it to everyone. I discovered OpenSimSim through a google search and decided to give it a try. It was super easy to setup, super easy to connect my staff to it and eliminated so many scheduling frustrations I had been dealing with.

Avantages :

I love the ability to message my entire staff or individual staff members. I love the ease of the app. I love adding shift opportunities and staff being able to request time off, drop shifts and pick up shifts as they wish.

Inconvénients :

I have no negative opinions of this software. It did take me a while to realize that I could turn my device sideways to view the entire schedule but that's just on me for not taking the time to learn its features.