Avis clients sur Kipu

Kipu Documentation and Education

Commentaires : I've used Kipu for the last 8 years and it has been useful for assessment, treatment planning, and documenting treatment, and discharge

Avantages :

I use Kipu's library to support treatment planning/strategyKipu also has a section with multiple assessments that are convenient and useful

Inconvénients :

Kipu is a secure system and will require administrator support if login problems occur

Very easy to learn

Commentaires : Our whole company switched around Christmas and we were worried it would be a disaster but everyone learned it quickly. Passing meds and charting is so much easier, we used to keep track of meds on paper and this is preferable.

Avantages :

Our whole dept learned it quickly and it is much more streamlined and user friendly than Netsmart.

Inconvénients :

Sometimes you need to click in and out of things to get something done but really it's not that big of a deal.

The Lie of “the gold standard”

Commentaires : I could honestly go on for days about why I don’t like this software but the biggest part is the lie of them calling themselves “the gold standard” on EHR when I’ve used cheaper softwares that are 10x more effective and efficient. I’ve been nothing but disappointed since day 1 of using Kipu. It’s caused me so much frustration and my team and I have to keep up with things on spreadsheets and paper still just to be able to stay organized when (for the cost of this software) should never have to use outside tools to run our program. Several things I’ve asked for Kipu responds with “Kipu doesn’t support this feature at this time” and it’s simple things that every other software I’ve used does with no question” so…..”Rachel does not support Kipu at this time” lol 😂

Avantages :

Nothing at all…honestly disappointed about all features accept that it’s hippa compliant just like any other. It looks pretty like the face sheets are cute.

Inconvénients :

-- Calendar and notes are not connected. The calendars on EHR's typically will connect appointments on calendar with the clinical note and will pre-populate date, time, service type, client name, billing provider, diagnosis codes, (and possibly tons of other important information) that the clinician shouldn't have to click or choose. This creates organization and efficiency and saves a lot of time and frustration. Kipu doesn’t do this - Calendar will suddenly stop working and won't allow me to push buttons or choose time of service without reloading the whole program.-terrible customer service: you have to write tickets for every problem and cannot talk on the phone to a person. It just took me 3 days to communicate back and forth about an issue with a calendar glitch where unwanted appointments won’t delete….the issue still isn’t resolved I’m on to day four. They’re response is for me to tell them the times the appointment are and have them delete them for me Lol 😂 like THATS an effective solution….I don’t have time to submit a ticket every time I need to delete something from my own calender…….and Don’t expect a response faster than 24 hours.

KIPU Is Absolutely Amazing

Commentaires : It's everything you want in an electronic medical program. After a two-month "learning curve," I was able to appreciate all of the everyday benefits of the KIPU EMR. My company relies heavily on KIPU for communication with each other. Everyone in our office uses it, and we can see each other's entries.

Avantages :

I like being able to share documents with Clients' parents, allow them to review the documents online, and have the parent sign the document even though they are not in the same room with you. Parents can be in another state or another part of the country, and they can still access any document I share with them.

Inconvénients :

It took me approximately two months to learn all of the tools needed to make KIPU an "everyday" user friendly system for myself. I like everything about KIPU. It's (now) easy to navigate, and it's the "end all, be all" system for all of my company's electronic medical record needs.

kipu review

Commentaires : my experience is that its fast and easy to use

Avantages :

its fast and pretty easy to use and understand

Inconvénients :

it dosent take off some things that have already been documented

KIPU ease of use

Avantages :

Kipu is streamlined and very easy to get used to. It is very user friendly.

Inconvénients :

I wish there were more options around the patient ledger and how exactly those get filed away.

Superior product

Commentaires : Overall this is a much better system than the competitors system. I love using KIPU.

Avantages :

It has the necessary complexity to ensure all records are maintained along with the legal aspects all the while providing ease of use.

Inconvénients :

Having immediate customer support is not always easy.

Clinical Case Management Filing

Commentaires : I like to ease of use and it's ability to collect and manage a large amount of data on each client.

Avantages :

I like how all data types are kept in one place and easily accessible for myself and my colleagues.

Inconvénients :

The customizing of it linking to other software products leaves it to stand on its own and I wish it would speak to other databases.

BILLING CLERK

Commentaires : HIGHLY RECOMMEND KIPU EMR FOR ALL SERVICES.

Avantages :

VERY EASY TO NAVIGATE. I'VE USED OTHER EMR, THIS ONE IS BEST.

Inconvénients :

NO COMPLAINT ABOUT THIS SYSTEM, IT IS VERY WASY TO USE.

KIPU review

Avantages :

It's easy to use, and has support and easy to understand.

Inconvénients :

There should be some new forms to help with therapy notes.

Kipu

Avantages :

I currently use KIPU at my new job and there is a lot of things that I liked about it.

Inconvénients :

I find Kipu to freeze and then the iPad needs to be restarted. The program is very slow and then will free again. It is difficult nagivationing around the app. Needs a lot of work and EPIC is way better.

Kipu User

Commentaires : To me all of the features are very helpful in my line of work. I use a majority of the features on Kipu. Every one of them work great and are very easy to get to.

Avantages :

To me all of the features are very helpful in my line of work. I use a majority of the features on Kipu. Every one of them work great and are very easy to get to.

Inconvénients :

Nothing, I like all of them. All of Kipu is great and I do not think it should change at all unless getting updated.

We LOVE Kipu!

Commentaires : It has allowed us to win awards for what we do. Nobody knows how important the EMR system is, behind the faceplate of the organization. All of our data, which fuels our decisions, comes from Kipu. All of our billing comes from Kipu. We love it!

Avantages :

We love its customizability, it's ease of use and simplicity, plus the service and support is supergood!

Inconvénients :

Nothing we don't like. We like everything a about Kipu

Review of Kipu services

Commentaires : Kipu has improved the way we document what happens in our programs.

Avantages :

My favorite thing about Kipu is the customer support. Every time I have called Kipu to get an issue resolved the support team has been beyond helpful and always lead me towards a resolution of the issue. They are friendly and they know what they are talking about. If they don't know the answer they are willing to do the research and find it. I am very pleased with all the help I have received. I also think it is great how customizable the system is. We can set it up to work specifically with our needs. Thanks Kipu.

Inconvénients :

Some features are a bit complicated. Working on templates and forms can be difficult and requires training and experience.

Everything I need

Commentaires : My overall experience with quipu has been very good. Before I worked for substance abuse facility I worked for a pharmacy where I learned how to use KIPU. My experience with KIPU has been all good.

Avantages :

The thing I like most about KIPU is, I am able to input and store all the critical information that I need to keep without having to write it down on paper. I am able to check each client and see all the information because it is right there at my fingertips and easily accessible.

Inconvénients :

The only thing I can say that I like least about KIPU is that if I am not using it for a few minutes, it turns itself off, and I have to sign in every time it does that. I wish you would stay on a little longer.

[sensitive content hidden] Kipu

Avantages :

Actually I really like all the products of scheduling appointments, the telehealth is very easy to use and the client seldom have problems and the treatment planning as extras that are easy to implement what a therapist wants to work with a client on and rate the success of each goal and objective. Relatively simple to use when you are trained and using daily.

Inconvénients :

The thing that I like least is the ability to put appointments on the schedule in the past. That sometimes needs to happen and but usually cannot override it with "save anyway" in the scheduling. Overall a great product.

Absolute time saver

Avantages :

Kipu is by far the most convenient technology I use in my day to day work life. I love that I can check on the status of lab results from anywhere with Kipu mobile.

Inconvénients :

It would be wonderful if some forms auto generated.

KIPU is amazing!

Commentaires : I have found that KIPU is by far the most efficient EMR system. They make it easy to organize our forms and clinical needed to keep track of our patients medical records.

Avantages :

I have worked in utilization review for several years and have found that KIPU is by far the easiest and most efficient EMR system. I have facilities that use other EMR systems and have found that nothing compares to KIPU.

Inconvénients :

There aren't any CONS! KIPU is an amazing EMR system and we could not be happier with the product.

Very Impressive

Commentaires : Kipu makes client care and Healthcare provider documentation easy to input, and easy to access to keep all of our staff on the same page with any particular client's care.

Avantages :

Kipu is very user friendly. Kipu uses color coding to differentiate clients and status. Kipu draws your attention to current medications do, and pending first responses with the color red, that draws your attention to the upcoming task. Kipu uses easy to read tabs and walks you through each step in each task. It is easy to customize profiles to bring to the front the clients that I work with most.

Inconvénients :

The only con that I can think of, is that sometimes on my work computer, even when internet is available, Kipu will not load. I keep an extra tablet at work as a backup plan.

Comprehensive EMR

Commentaires : The biggest benefit for my role here at The Ridge Of Ohio, as the IOP Coordinator, is that I can check a client's attendance as well as their UA and/or Breathalyzer results for any day in question! The pages load smoothly & efficiently every time!

Avantages :

KIPU is One Stop Shopping! Everything I need about our clients all in one place!

Inconvénients :

Although I understand that EMRs can only remain open for so long without being interacted with by the user, it can be tiring to have to log in so many times during a work day!

User Friendly

Commentaires : I would use this in my own practice if I did not work for an agency.

Avantages :

This is the best and most user friendly platform I have used in the healthcare industry. Its an excellent tool for client portal, client database, clinical notes, and medical record storage.

Inconvénients :

There is no option for task alerts for deadlines or daily reminders.

Super convenient

Commentaires : When I help family members, who work in another field. I’m lost when it comes to taking notes. I am trying to get their company to switch over to kipu, but they are old and pretty much set in there ways . Haha I’ll keep trying though. Thank you for designing a well put together program for people like me , who are computer illiterate.

Avantages :

Everything is at your fingertips. You can see what the whole team writes and requests for the client. I would highly recommend it to any facility that writes clinical notes, performs interval rounds and takes progress notes.

Inconvénients :

I really don’t have any complaints. It also color coordinates the dashboard to tell you where the clients are in treatment.

Review

Commentaires : Awesome

Avantages :

Different tabs and locations easy read and reliable

Inconvénients :

Updating and validation at times does not save and have to type full clinical notes repeatedly.

Work Flow

Commentaires : Time management is a breeze thanks to Kipu!

Avantages :

Every part of my job is related to KIPU in some way. It makes documentation a breeze and it keeps my work day running smoothly and efficiently.

Inconvénients :

I would prefer to not have to change my password as much.

User interface functionality

Commentaires : Able to track, monitor and assess both client and employees so you get a kind of two-for-one deal there. I honestly don't have a complaint it works great for this business.

Avantages :

Very easy to use and to teach to the lay-person. Corrections and retakes are monitored but allowed to occur, meaning, you can fix an error,but the system notifies administrator that an issue occurred.

Inconvénients :

If there was a way to use two separate systems and to still be able to across reference with each without switching log-in portals, that would be nice, but probably impossible due to security issues.