Avis clients sur RIO Genesis Office

par RIO Software Solutions

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Note moyenne

  • Note globale
    4,8/5
  • Facilité d'utilisation
    4,6/5
  • Service client
    4,8/5

En savoir plus sur RIO Genesis Office

RIO Genesis aide votre bureau de courtage à conclure plus d'affaires et à gagner plus d'argent grâce à une solution de gestion et un logiciel de bureautique tout-en-un.

En savoir plus sur RIO Genesis Office

34 avis affichés

Monica d F.
Broker/Owner
Immobilier, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/11/2016

"Best Real Estate Software out there!"

Commentaires: My office has been using RIO Genesis for several years. We find that it is easy to use and keeps all of our documents in order. The staff has it open all day long adding to it then in the mornings I come in and run a few reports and I can see exactly what my staff accomplished yesterday. It's fantastic.
Over the years there has been questions about something or the other, the customer service is quick to respond and either give me the answer or find a solution to my problem.
I use several platforms in my real estate business, equator, resnet, dispo/exceleras, pyramid, Freddie, etc and I find that RIO gives me much more information and is a great platform for all of my real estate needs.

Avantages: It's easy to use and stores all of the information that we need to complete a real estate transaction.

Inconvénients: Non at this time.

Réponse de l'éditeur

envoyé par RIO Software Solutions le 10/11/2016

Thank you for the review Monica! We're glad that we are able to provide you a solution to fulfill all your Real Estate business needs.

  • Provenance de l'utilisateur 
  • Publié le 10/11/2016
Erica J.
Real Estate Broker
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 15/11/2016

"RIO Changed the trajectory of my business!"

Commentaires: RIO Genesis has given me the ability to streamline all of the processes of my business in one easy to use online system. I was used to tracking by spreadsheet and email for 10 plus years before I implemented RIO Genesis into my daily routine. I was an old school broker who didn't want to change my ways because they worked for me. The RIO support team cared about my business and worked with me for the transition. To this day they are always available any time I need their assistance. I can now manage my business between the two states I practice in without the stress of missing a step which gives me the freedom to hustle up more business and get a little down time in for myself because I have the extra time on hand from eliminating extra, useless steps in every task at hand! Thank you so much! Top notch system with quality support!

Avantages: Ability to organize information on each transaction, online access, storage system for documents and photos, and I can track the progress of each employee in the system.

  • Provenance de l'utilisateur 
  • Publié le 15/11/2016
Felicia G.
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 10/11/2016

"Features & Functionality Revisions Requested"

Commentaires: Features & functionality assigning tasks to agents not required in the transaction. Recurring tasks continue to reaccure even after tasks are complete.

  • Provenance de l'utilisateur 
  • Publié le 10/11/2016
Chip J.
Broker
Immobilier, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/07/2017

"I started using less than a year ago and I don't know how we ever got along without it!"

Commentaires: RIO Genesis has helped us to organize easily in one platform. It so easy to customize that we are able to use it for all types of business including REO and corporate, Commercial and retail residential. The contact management is great and integrates easily for communication and notes between all parties in a transaction. I especially like that we can allow access to certain but not all parts of the same file. For example, an assistant can have access to specific on a file to work on, like contract & lender information, but no access to the client's contact information unless given access by the lead agent. No worries about client privacy issues or an agent getting a client list and moving to another firm!

Avantages: we are able to integrate both REO and retail listings and customize easily
the contact management is great because it allows us to sort contacts by type (business client vs homeowner) and allows for notes on files and contacts

Inconvénients: Set up of data input can be tedious and it really requires set up to work properly. But thats not an issue with the software, that's just laziness. Once you've input your information everything works like clockwork

  • Provenance de l'utilisateur 
  • Publié le 14/07/2017
Terri A.
Owner/Broker
Immobilier, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 16/11/2016

"Great member of the team."

Commentaires: This program is a game changer. It is easy to use and keeps everything in one neat package. The whole team can see what each other is doing and how the client is reacting. It has been a great additions to the team.

Avantages: It keeps everything organized and in front of me.

Inconvénients: I am leaving this blank because I have yet to find anything I didn't like.

Réponse de l'éditeur

envoyé par RIO Software Solutions le 16/11/2016

Thank you Terri! We appreciate your review. We are glad that the use of our system allows you less worry and stress about what is going on in your business.

  • Provenance de l'utilisateur 
  • Publié le 16/11/2016
Sarah L.
Real Estate Broker
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 15/11/2016

"Easy to use System for my Real Estate Office "

Commentaires: Rio Genesis is a great software system. Our office and team members have been using it now for several years and we dont know what we'd do without it. We are able to assign tasks through the portal, stay on track with timelines, and track our expenses. The system has so many functions and features that NO other system has. In addition, there is a Vault that stores your file after you close for a minimal fee, which allows the Brokers to stay in compliance.

Avantages: has a lot of different features
makes things easier for real estate agent and staff
easy to use

  • Provenance de l'utilisateur 
  • Publié le 15/11/2016
Kirby P.
Owner
Immobilier, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 16/11/2016

"Fully Automate Your office"

Commentaires: This software keeps my office organized. Easy to use. All of our agents can access documents.
The administrator can permission each user to different parts of the software so that agents,office staff and management can all use this software .

Avantages: Everyone in the office can use it. Each user can only see permitted sectors.

Inconvénients: Takes time to set up correctly.

  • Provenance de l'utilisateur 
  • Publié le 16/11/2016
David H.
REO Broker
Immobilier, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 15/11/2016

"RIO Genesis Outstanding CRM"

Commentaires: The software does just about anything you need it to do and more. Easy to use. It will re-organize your business. My team loves it. We easily handle 150 transactions annually/$40m in volume.

Avantages: It can be customized to fit your business model.

Inconvénients: It takes some time to learn how to use as it offers so much but the investment of time is worth it.

  • Provenance de l'utilisateur 
  • Publié le 15/11/2016
Mark O.
Broker/Owner
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 17/07/2017

"Your whole business kept in one place."

Avantages: Anything and everything you need for your file can be found right here. Basic information, photo albums, communication, documents, billing, offers, flyers, tasks, etc...

Inconvénients: The software still has a few kinks to be worked out with the contact management portion of it. .....

  • Provenance de l'utilisateur 
  • Publié le 17/07/2017
John C.
Broker
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/11/2016

"Excellent overall real estate software."

Commentaires: This is a package that covers all aspects of real estate management. Everything from REO to retail transaction management and recruiting. It is a software developed and built by top real estate office management for real estate managers.

Avantages: The total package that covers all aspects of a office management system, CRM, to reimbursements.

  • Provenance de l'utilisateur 
  • Publié le 20/11/2016
Kimberly K.
Reo Broker
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 10/11/2016

"Riogenesis Review"

Commentaires: I enjoy using the site. It is easy to use and is a convenient way to manage offers and communication.

Avantages: That my staff can use it and that I can restrict their permissions.

Inconvénients: The homepage layout

Réponse de l'éditeur

envoyé par RIO Software Solutions le 10/11/2016

Thank you for your honest review Kimberly! We're constantly looking for more ways to improve our system and we think you'll love our new user interface that's coming soon!

  • Provenance de l'utilisateur 
  • Publié le 10/11/2016
Chris L.
Owner
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 16/11/2016

"Great product for a great value"

Commentaires: I manage all of my listings on the platform. The tasking and work flow is good. It has worked great for what we do, and the technical support is second to none.

Avantages: Ease of use

Inconvénients: creating master task

  • Provenance de l'utilisateur 
  • Publié le 16/11/2016
Nuvia R.
Broker/Owner
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 16/11/2016

"Excellent System for REO Management and Assignments"

Commentaires: We have been an active user of the RIO Genesis System for well over 3 years now. It has progressively updated to become one of our main sources of REO tracking, follow up and offer receipt portals. If you're in the market for a system that will meet and exceed your needs, look no further.

Avantages: Ease of use is stellar and works on all systems.

Inconvénients: Setup and training can be confusing for some clients who are new to products.

  • Provenance de l'utilisateur 
  • Publié le 16/11/2016
Jennifer C.
President
Immobilier, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 15/11/2016

"First Class System!!"

Commentaires: Functionality and Ease of Use!! Customer service is 2nd to none. I highly recommend it.. very versatile for our business.

Avantages: Versatile and easy to use.

Inconvénients: Not much to dislike.. if I had to really dig for something, I would like it have more property management functionality.

  • Provenance de l'utilisateur 
  • Publié le 15/11/2016
Kelly W.
Broker/Owner
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 17/11/2016

"RIO Genesis"

Commentaires: Both my staff and agents use RIO. It is very easy to use! Customer service is efficient and friendly!

  • Provenance de l'utilisateur 
  • Publié le 17/11/2016
Sandra B.
Principal Broker/ Owner
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 18/10/2017

"Very use friendly "

Commentaires: It keeps me organized

Avantages: Very user friendly. It helps making communications easier. It helps alot to keep to keep things organized. Helps keeps things on schedule.

  • Provenance de l'utilisateur 
  • Publié le 18/10/2017
Jose L.
REO DIRECTOR OF DEFAULT SERVICES
Immobilier, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 15/11/2016

"Great application"

Commentaires: I have been using this software for sometime and I really enjoy it, easy to use, great customer services, great service for the money. Defently I recommended Rio Genesis.

  • Provenance de l'utilisateur 
  • Publié le 15/11/2016
Bruce L.
Agent / Office Manager
Immobilier, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/11/2016

"New User Experience"

Commentaires: So far this product seems to have everything we need and more, our customer service agent Eddie, has been absolutely amazing, knowledgeable , and eager to help. He also has been more than generous with his time.

Avantages: Intuitive, Accurate, Productive

Inconvénients: So versatile and thorough that it can be a bit overwhelming to totally set up and customize

  • Provenance de l'utilisateur 
  • Publié le 11/11/2016
Ginger L.
Realtor
Immobilier, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/11/2016

"Eddie - RIO GENESIS TRAINING"

Commentaires: Eddie is awesome and very patience. I am enjoying this software program and look forward to becoming more organized and efficient.

Avantages: Great to follow all our real estate needs and tasks in one place.

Réponse de l'éditeur

envoyé par RIO Software Solutions le 13/12/2016

Thank you for your review! We love to hear great things about our training and support staff! It's really important to us to deliver great training and service.

  • Provenance de l'utilisateur 
  • Publié le 11/11/2016
Bob H.
Broker/Owner
Immobilier, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/11/2016

"Great system"

Commentaires: ALL REO has gone to a major platform. RIO Genesis is at the top. It uses years of experience in the REO business.

Avantages: user freindly

Réponse de l'éditeur

envoyé par RIO Software Solutions le 30/11/2016

Thank you Bob! We appreciate you leaving a review and also mentioning how RIO Genesis can be used manage all Real Estate listings.

  • Provenance de l'utilisateur 
  • Publié le 30/11/2016
Steven R.
Broker/Owner
Immobilier, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 16/11/2016

"New to RIO Genesis"

Commentaires: We are new to RIO Genesis but see the obvious advantages. It is easy to implement and have started to migrate our CRM over. The REO specific workflow is outstanding.

Avantages: Ease of Use

  • Provenance de l'utilisateur 
  • Publié le 16/11/2016
Judith G.
President~Broker
Immobilier, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 13/06/2017

"Great Dashboard and so much more. Great customer service! Thank you Eddy!"

Commentaires: I am able to assign tasks to my team members at a faster and more proficient manner as we check status on each case.
I don't think that i have something that i do not like so far about this dashboard and the system.
As I become more familiar and faster on the system i will be happy to give you feedback should i see a need for recommendations and improvements.

Avantages: I have the ability to easily set up my team and easily move forward with assigning tasks to the team.

  • Provenance de l'utilisateur 
  • Publié le 13/06/2017
Greg A.
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 15/11/2016

"Rio simply works!"

Commentaires: The RIO Genesis platform is ideal for multi faceted real estate offices working with various corporate clients. It can be a mess when clients all are on different operational methods and systems. RIO bring some stability to an unstable business. Highly recommend it.

  • Provenance de l'utilisateur 
  • Publié le 15/11/2016
Chris P.
  • Note globale
    4/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 13/12/2016

"Great product for our real estate team"

Commentaires: This service has helped us centralize the tools needed not just to run our REO Operations but Outer Tail as well.

Réponse de l'éditeur

envoyé par RIO Software Solutions le 13/12/2016

Thank you Chris for your review. We're glad that you find our system useful for helping manage both your REO and retail business.

  • Provenance de l'utilisateur 
  • Publié le 13/12/2016
Matt H.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 15/11/2016

"Time Saving software."

Commentaires: Hello, this is much better than trying to organize properties on an Excell spreadsheet! Thank you for the great product!

Réponse de l'éditeur

envoyé par RIO Software Solutions le 13/12/2017

Thank you Matt. We're glad your saving yourself time that can be better spent elsewhere in your business.

  • Provenance de l'utilisateur 
  • Publié le 15/11/2016