Avis clients sur ADP Workforce Now

Gérer vos ressources humaines.

Commentaires : Ma expérience globale d'utilisation de ADP Workforce Now était très positive. La suite est intuitive et facile à utiliser, et ses fonctionnalités complètes offrent aux gestionnaires la possibilité de gérer leurs effectifs, leurs rémunérations, leurs avantages sociaux et leurs absences. De plus, le réseau mondial permet aux utilisateurs d'accéder à leurs données sur demande et de travailler de n'importe où. Bien que le service soit un peu coûteux.

Avantages :

Les avantages les plus appréciés d'ADP Workforce Now sont sa facilité d'utilisation, sa gamme complète de solutions intégrées pour la gestion des ressources humaines, la paie et le temps ainsi que la possibilité de gérer et de contrôler les absences. En outre, ADP Workforce Now offre un réseau mondial intuitif qui permet aux utilisateurs d'accéder à leurs données sur demande et de travailler de n'importe où.

Inconvénients :

Les principaux inconvénients d'ADP Workforce Now sont sa complexité et le coût élevé des abonnements. De plus, certaines fonctionnalités peuvent être difficiles à comprendre ou à utiliser. Enfin, certains utilisateurs ont signalé des temps de chargement longs et une mise à jour lente.

Beaucoup d'argent pour Little Bang

Commentaires : Le personnel n'a plus besoin de se rendre chez son superviseur pour obtenir son solde de prise de force grâce à l'utilisation du portail en libre-service. le personnel se sent plus habilité à prendre le contrôle de ses profils avec toutes les mises à jour qu'il doit effectuer.

Avantages :

Nous apprécions la fonctionnalité et le gain de temps que cela apporte à notre organisation. J'attends avec impatience les futures mises à niveau des fonctionnalités de reporting et d'évaluation des performances.

Inconvénients :

Pour profiter de la dernière réponse, l'expérience globale était assez médiocre en ce qui concerne la navigation réelle des ressources du site

Logiciel de tâches

Avantages :

ADP Workforce now, un logiciel qui constitue un atout pour ses utilisateurs et les aides beaucoup dans leurs différentes tâches

Inconvénients :

Rien de négatif pour le moment à mon niveau

Adp platforme de gestion

Avantages :

Calculs de paie– Statistiques détaillées– Gestion des ressources– Messagerie instantanée – chat– Dématérialisation– Personnalisation– Gestion de la paie

Inconvénients :

Assistance en ligne (forum, tutoriels …)– Support technique (téléphone, mail, chat …)

Meilleur outil de gestion

Avantages :

Simple intuitif et performant, saisissez l’occasion

Inconvénients :

Tout fonctionne à la perfection il n’y a rien à redire

easy to use

Avantages :

fonctione tres bien, facile a utilisé et rapide

Inconvénients :

il n'y avait pas de côté negatif, j'ai apprécié le programme

Service de qualité

Commentaires : J'aime bien utiliser ADP pour les tâches quotidiennes de service et je le recommande vivement

Avantages :

Logiciel très simple et pratique surtout quand il s'agit de payer les employés

Inconvénients :

Parfois difficile d'accéder à son compte et le service client est parfois lent

Adp platforme de gestionnaire

Commentaires : Oui oui très efficace

Avantages :

Gestion de paie, calculs de paie, Statistiques bien détaillées, Gestion des ressources, Messagerie instantanée.

Inconvénients :

J'apprécie le programme, tout fonctionne à la perfection

ADP Workforce Now

Avantages :

C'est un système très stable avec des fonctionnalités utiles. Facile à mettre en œuvre avec un bon support technique.

Inconvénients :

Il n'y a vraiment pas grand-chose à part le manque de messages d'erreur. Quand quelque chose ne va pas, il ne vous dit pas vraiment ce qui ne va pas, il est donc difficile de savoir quoi réparer.

outil intuitif

Avantages :

réponse instantanée dès que l'on valide des CP et ou RTT

Inconvénients :

il est dommage que l'outil ADP n'indique pas le jour de présence, absence.... par mois avec la rubrique souhaité. Il est juste possible d'extraire un état à l'année en PDF et il n'est pas possible de le mettre sous Excel

Avis sur l'application ADP WORKFORCE

Commentaires : Facile et pratique depuis longtemps je rencontré pas de problème majeur.

Avantages :

C'est un système fiable facile d'utilisation et avec une fonctionnalité excellente et pratique.

Inconvénients :

Juste que parfois trop de publicités et des messages d'erreur.

Plateforme peu conviviale

Avantages :

Les informations sont facilement disponibles

Inconvénients :

La prise en main et le suivi des worflows est peu claire

inpreciation

Commentaires : fonctionnel

Avantages :

functional simple a travailler avec le logiciel

Inconvénients :

pas inconvenient simple a travailler avec le logiciel

ADP Work Force Now Review

Commentaires : I had a great experience using the software it gives a wholistic view of where your paycheck goes!

Avantages :

ADP Workforce now is an extremely user friendly software that enables clients to accurately keep track of their paychecks in digital form. The software keeps track of tax, deductions and retirement contributions and presents them in an easy to understand visual format. You are also able to change information related to your deductibles etc. from the online platform

Inconvénients :

Despite the great features it can be difficult to find what you are looking for in this software. Someone new to this software will feel somewhat overwhelmed by the many drop down menus presented on the home screen. This software is also one of the more pricey options available on the market.

Great Program to use!

Commentaires : Overall, Workforce Now has been a great tool for our company. The Bridge is a great tool if you want to try to problem solve something without reaching out to customer service! You can find almost any topic on The Bridge.

Avantages :

I love all the reporting options! I have yet to want a report that I can't find available to me within ADP Workforce Now. I also LOVE the new online chat function! Having to call in for customer service was such a waste of time, as it would take forever on hold before a representative was available but the chat function is AMAZING!!!

Inconvénients :

I disliked having to call in to receive customer service help but now they have an online chat function that is extremely helpful!

Tragic Software & Ineffective Customer Support

Commentaires : The overall experience with ADP has been an absolute train wreck, from implementation to current day and I am spending approximately 40 hrs per payroll speaking to customer support and accommodating their broken software as a result of all the malfunctions with their updates. Even though I was told there were multiple requests for higher management to contact me, I have not received a single phone call from anyone at ADP to apologize for misrepresenting what their product can do and costing our company thousands of dollars at this point in unnecessary staff time accommodating their broken systems. It has been one of the most frustrating experiences I have every had to deal with and would warn anyone considering this software to run as far away from is as you can.

Avantages :

There is nothing I can say here that is a pro. Everything that we were told ADP Workforce would be capable of is entirely untrue.

Inconvénients :

We were told our staff would be able to track time and cost centre through their ADP Workforce App. Employees were able to track their time, but not the cost centre. Because of this, I was having to manually enter timesheet information and cost centres every day for each employee.ADP completed an update and with that update I was unable to access any new cost centre added. They have not been able to resolve this in the 10 weeks since it began which means I am now having to manually enter timesheet information and substitute cost centres and then update our journal entry with the actual costs centres.Another update was completed and now not only can I not see new cost centres in the time sheets, I can no longer export them to excel or print a pdf or even copy them as text off the website.Since the upgrade an number of our employees have not received payment even though they were on the payroll register and our account was debited for the amount. We have also had occurrences of employees only receiving half of their pay even though their pay statement shows otherwise and our account was debited for a different amount. I was instructed to comb through to double check all information even though all information had been entered correctly on our end.Most recently, our payroll date was moved from the Friday the 13th of October to Monday the 16th of October without consent or consultation with our company which resulted in a number of our staff receiving NSF charges.

Streamlining HR management

Avantages :

THe ADP Workforce Now app proved to be a game-changer. With it's impressive array of impactful features and user-friendly interface, it definitely deserves it's reputation as a top HR management tool. One of the best features is the employee data management system. From onboarding to off boarding, the app simplifies the entire process, tracking all of the employees information, evaluations and attendance records. Additionally, the app's payroll processing feature elimiates the stress of payroll management. As far as usability, The ADP Workforce Now app shines brightly. It's intuitive and well-designed interface ensures a simplified user experienc, even for those less familar with HR software. The navigation is straightforward and all important information is easily accessible.

Inconvénients :

What I like least about ADP workforce now is that some of the features are too simple and don't go into detail enough such as reporting and analytics tools, there could be more advanced reports to gain deeper insights. Also, it is hard to get in touch with a customer service rep if that is needed. And the price is alil steep for smaller companies.

App and online functions

Avantages :

I like that i am able to have an application on my phone for ease of clocking in and out of work. I like that i can add clockings, add vacation, and validate my time card.

Inconvénients :

Often times the app errors out or just simply doesnt work which can be very frustrating when you are trying to clock in and out.

A Lot of Buck for Little Bang

Commentaires : To piggyback off the last response, the overall experience was quite poor when it came to the actual resource navigation of the site. As I took this role over managing this system, it became apparent that there was a very limited amount of knowledge as to what information this system even held, let alone how to actually access it. To take it one step further, these types of scenarios became more difficult as if there was a situation that hadn't been encountered before, only the administrator was able to handle that particular issue on behalf of the employee. Multiple times when employees attempted to handle benefit package errors/changes and were unable to make any effect. This said, if it were a personal issue, sometimes employees problems would go unresolved in lieu of having to have someone else handle that problem for them through support.

Avantages :

The software and services that ADP provides are some of the most wide ranging and highly customizable you can find on the market. Being the largest name, they're able to bring in partners quickly and therefore have a good amount of integrations and other employee resources that you won't be offered through smaller providers. For example, the Life Mart package for employee discount programs is easily one of the most missed pieces of our prior platform (wasn't able to find comparable tool at similar price point).

Inconvénients :

The navigation and overabundance of links (that generally lead to the same place) make this software very hard to use. On the home screen alone, there were over 30 different options of where you could go from that screen and not a ton of specificity enough to make you confidence that you're even going to the right place. Theres a lack of actual substance that bothers me. Outside of creating reporting based on the information within the system, the system itself is more or less a portal that connects all these other insurance and investment platforms. The system itself doesn't really do as much as you'd expect for what you pay for. If you're a massive organization and have daily applications of the reporting the system generates, I'm sure it would change things a bit but for your typical small company, it's a bit too deep of a package for their to be so little customization.

ADP is Awesome

Avantages :

I appreciate that this app is environmentally-friendly and allows me to receive my pay information without having to wait until Fridays. Additionally, I like that it is paperless and provides all the necessary information for tax purposes.

Inconvénients :

One downside of this app is that it does not allow users to connect two accounts at once if they have multiple jobs. As a result, users must sign out and log back in, which can be a hassle if they forget their password and need to reset it.

Easy to Use For All Staff

Commentaires : ADP is a great application that allows both admin and users to easily keep track of hours and pay with ease!

Avantages :

ADP makes it so simple for staff to access their information related to hours worked and biweekly paystubs. The site shows exact times worked so if there are any missed clock ins or disputes in hours worked, workers can easily identify said issues so they can be rectified immediately. With everything being online, it also removes the unnecessary use of paper to print paystubs and staff immediately receive pay via direct deposit once dispersed!

Inconvénients :

My only critique (which isn't even really one) is that the platform can be a bit finicky if/when staff forget their passwords and are unable to log in, as it requires administrative intervening in order to rectify the issue. But that's just a small inconvenience if anything.

ADP Essential

Avantages :

This ADP software is able to create each employee their own dashboard to keep track of all of their important payroll, paperwork, and access to tax forms

Inconvénients :

There are no real features on ADP that I did not like, it would be nice if they had more of an applicant tracking system involved, but helping with the onboarding process with this program has made my life a lot easier.

Not bad for the price

Commentaires : Easy to use and communicate with employees

Avantages :

I started my business with this software and the ease of use has been the best thing so far

Inconvénients :

I didn't really find anything I disliked about the app at all.

ADP WorkForceNow disregards the "little guy"

Commentaires : One of the worst software experiences I've ever had. We were promised a 2 month implementation, it ended up taking well over a year to get fully set up. We have gone through 10 different account managers on the ADP end and have to restart every time a new one comes into the picture. The software is old and outdated, very complicated to use. Overall, the only reason people flock to ADP is for their "brand name". In terms of ease of use, functionality, and other features that smaller payroll companies offer, ADP WorkForceNow is extremely lacking

Avantages :

WorkForceNow does have a ton of features. They're great features if you can figure out how to use them. Don't expect a rep t help you learn if you're a smaller (less than 500 employee) company.

Inconvénients :

The platform is extremely old, confusing, and clunky. It looks like a web 1.0 portal and is extremely complicated to use. You basically have to have an employee that dedicates 100% of their time to learning their platform. Customer service is also atrocious unless youre a huge company.

ADP Workforce Now - not just for payroll anymore

Commentaires : The need for staff to go to their supervisor to get their PTO balance has been eliminated with the use of the self service portal. the staff feels more empowered to take control of their profiles with any updates they need to make.

Avantages :

We have changed finance managers 4 times in the last 5 years. For the periods of time that we had no finance manager, I was the person tasked with all things HR and payroll related. Let me tell you, this is outside of my normal workflow but I had to get my people paid. The software is straight forward, click and go, easy to use. Even for those of us that are not payroll or HR professionals. With the COVID hit, there was an added layer of complexity to entering payroll for those out sick. The ADP team did a wonderful job on providing resources and updating those resources often. there is online learning, on demand learning and always a friendly calm voice on the other end of the phone when a would frantically call for help. It's not just the software, it's the people behind it that make it all work smoothly. Tracking PTO is also a HUGE benefit to our employees. the days of " how much time off do I have ? " are long gone. We have encouraged all of our employees to use the self service portal for any changes to their profile thus cutting down on internal paperwork and the need for data entry. It's been a game changer for us.

Inconvénients :

I honestly can't think of anything that I would change about it. The communication via email is amazing and I always know what is going on with my processes.