Avis clients sur TrueCoach

Excellent logiciel client, logiciel de coaching solide

Commentaires : Super expérience. Je suis satisfaite.

Avantages :

Le côté client de l'application est fantastique. J'apprécie le fonctionnement de la communication et la facilité d'utilisation pour les clients. La configuration et le fonctionnement sont simples et rapides.

Inconvénients :

J'aimerais qu'il y ait des options pour être plus social entre les clients sur la plate-forme s'ils le souhaitent, car cela peut vraiment aider à l'adhésion et à la rétention, même pour les clients de formation individuels.

TrueCoach is the best!

Commentaires : This has been a phenomenal platform to grow my business on. I find the interface extremely manageable from the coaching side and from the client side as I program for myself using this software. Very easy to monitor results, communicate with clients, coordinated with payment plans, everything is really nicely integrated into one platform.

Avantages :

I love how easy it is to organize a training plan for competitions, including book marking particular days and planning peaking, Deloads, etc.

Inconvénients :

Has had some occasional glitches throughout the years but the customer service team has always been great about fixing any issues as they come up.

AMAZING PROGRAM!!! Clients love it and so do I!

Commentaires : Overall I would definitely tell others in the industry that TrueCoach is a simple, effective and amazing product that will keep you engaged with your clients while keeping them accountable to you.

Avantages :

TrueCoach was a godsend for me to keep training clients during the pandemic. I've never used an online platform for any of my training, but this made it easy for me to program for my clients' needs as well as keep them accountable. They have an extensive library of exercise videos, but you can also add your own or grab a link with youtube etc.- simply amazing! On the client side of things, the feedback I got was "simple to use"; "love the video demonstrations"; "love checking in". If my clients are happy, I'm happy!

Inconvénients :

There was nothing I didn't like about this program. It met all my needs, which in turn met my clients' needs too :)

Great coaching app

Commentaires : Great and very easy and straighforward to use

Avantages :

Great app for coaches to set up clients program and very easy for clients to use with all tutorials. Also teacking progress and comment section is very useful

Inconvénients :

Nothing, software is very easy to use for both, coaches and the clients

Great Interface but...

Commentaires : All of my clients are individuals. I do zero group training. At first TrueCoach was great, but the more clients I get on the platform the more issues I have. Customer Service has been great at responding but only responding. Unfortunately problem resolution has been non-existent. And now TC has just increased the monthly cost. Unless something changes I am planning to migrate my clients over to a new platform, probably TrainHeroic.

Avantages :

The best thing about TrueCoach is that the client-side interface is very simple and easy to use. From the coaching side it's also very simple to onboard a new client. The next best thing is its integration with MyFitnessPal.

Inconvénients :

1. There is no simple daily body weight reading input. You have to create a "metric" for daily body weight as a workaround. 2. The coaching apps have zero functionality besides allowing you to view activity and send messages. Any program changes or assignments need to be done from a web browser. The android coach app just doesn't work. I get zero notifications. On some clients trying to view activity results in a white screen and needing to force close the app to restart. 3. Some clients' videos and pictures do not load and I cannot see or view them. Customer Support says to tell clients to do XYZ instead of resolving the problem. 4. Not easy to shift working/rest days on a client calendar. Would like to insert a rest day that simply pushes all other days to the right, or delete a day. Much like inserting and deleting cells in Excel. 5. Not easy to change a work schedule for two clients on the same program. I.e. one wants to do MWF while the other wants to do MThSa. Template is created for MWF but then the second client needs manual adjustment on their calendar.

True Coach app review

Commentaires : My overall experience was good. I continue to use the app despite its flaws.

Avantages :

User-friendly, and very easy to understand.

Inconvénients :

The coach side of the app is not user-friendly and never works on a cell phone.

TrueCoach is the best programming software for coaches and trainers

Avantages :

TrueCoach is a medium for translating value to my clients, monitoring their success and progress, and creating a consistent service.

Inconvénients :

No contracts, no checking people into time slots in the gym, no scheduling system. The feature rollout has plateaued. It feels like TrueCoach is built and other companies will pass it in terms of the value prop. People are primarily on TrueCoach due to first mover advantage but will it stay that way?

Great remote coaching software

Commentaires : Great. So good for my coaching business! Means I can manage so many more clients than before

Avantages :

TC is very convenient and streamlined to use. I can get programs out to remote clients quickly and they’re great quality from a customer perspective

Inconvénients :

Sometimes fiddly when writing up different days, can’t save a draft without filling in all the exercises

Happy Coach, Happy Clients

Commentaires : overall I am happy with it

Avantages :

Relatively straightforward and customizable

Inconvénients :

nothing worth noting at this time which is good

Best online platform so far

Commentaires : I had a great trial run with TrueCoach. I am choosing them for my online training clients. I'm looking forward to new features shortly.

Avantages :

I've used a few different online training platforms, but TrueCoach has been the easiest to navigate for me and the client. Has a clean look and has a good exercise library with correct form shown unlike some other platforms.

Inconvénients :

There isn't a payment processing option, but is in work according to TC support. Has a few less features compared to competitors, but I know they have a lot in the works.

Saves Time

Avantages :

Not expensive, great way to keep track of clients progress and easy to adjust clients plans.

Inconvénients :

Nothing bad to say, love that it gives a free trial first.

Great for coaches of any kind!

Commentaires : I wish I would’ve started using truecoach the first day I started coaching. I love everything about it. I highly recommend for coaches just starting and well established coaches.

Avantages :

- Makes everything look professional - Easy to transfer workouts/programs - Great to collect consistent payment - User friendly - Amazing program and gross with you!

Inconvénients :

- Having to wait for new features! - The inability to have your coaches link to their own stripe account.

Favorite Coaching Tool

Commentaires : I've really enjoyed my experience with True Coach. It's really helped me stay connected with clients that I would have lost due to moving away from the area.

Avantages :

Helps me train clients that leave the area but want to continue with their fitness journey.

Inconvénients :

Better "how to" videos on each aspect of the back office management. Mostly easy enough to figure out but would be nice to take the guess work out.

The best option for individual fitness programming.

Commentaires : Our team loves TrueCoach. Other platforms I've used, especially in the functional fitness realm, can be limiting to certain types or styles of workouts. If I can dream it up, I can program it in TrueCoach. TrueCoach has greatly opened up our ability to remote coach effectively. It allows us to have a higher level of communication and connection with our off-site AND on-site clients through its multiple touchpoints from workout results, to comments, to chat features.

Avantages :

Go beyond simply assigning sets and reps. The more freeform style of TrueCoach allows you to program more complex pieces and add nuance while still providing great organization of training cycles, weeks and individual workouts. I would love to see where they can go with the metrics tracking but it's already come a long way in the two years I've been using the software. TC seems to really listen to the coaches using the platform and continue to upgrade and innovate to improve the efficiency and experience of programming workouts. The addition of an iPhone app also greatly improved my client's experience by making it even easier to access workouts, communicate via message, access movement demo videos and smoothly upload their videos for me to review.

Inconvénients :

Rarely, but on occasion, the screen will freeze up and/or not save the workout I'm in as intended. If the internet connection isn't stellar this seems to happen quite a bit more. Most noticeable when traveling and using other wifi sources. I've gotten home from trips and had people ask if I really wanted them to do the same workout 3 times? It hadn't shown that way on my end but clearly kept re-saving which was obvious when logging back in later.

Excellent Client Software, Solid Coach Software

Commentaires : Overall the software is functional and useful, with client experience being the priority and the primary reason I haven't changed software.

Avantages :

The client side of the app is fantastic. I enjoy the way communication works and the ease of use for clients. Getting set up and running is fast and simple.

Inconvénients :

The most time-consuming part of coaching is getting data into the software and then utilizing said data on the back end. I would like for some form of volume and load management within the software as well as a more "open" means of inputting different data or information to clients.

True Coach is the truth... for functional fitness.

Commentaires : I absolutely love True Coach. The platform is consistent with the direction of fitness and I believe their staff continues to keep their fingers on the pulse of the functional fitness industry.

Avantages :

I love the library of information that is available to me. I’m a CrossFit enthusiast, certified by NASM-CPT, PES, CES, BCS, CNC (CNC pending), NCSF-CPT, and I believe it is within my scope of practice to use mixed modal training (I do not Rx benchmark WOD’s for clients), but not call it CrossFit. A lot of the exercises available are things that I use for clients, i.e., front squats, back squats, deadlifts, and kettlebell work. I even program for myself, which is a big plus for me. I especially like that True Coach doesn’t cater specifically to the Bodybuilding community (nothing against the BBC). Bodybuilding has its place, but the average consumer can find that stuff anywhere. Today, everone does bodybuilding splits. As a professional, its not my cup of tea. I also love the fact that i can program for online, in-person, and/or both types of clients. It makes my business scalable monitarily and is a great tool.

Inconvénients :

I could use some waiver forms, or have the ability to upload my own. Maybe I haven’t looked hard enough, but that would be great. How about workout cards for the day... spoke with someone on how to blow up the workout on your screen, but something wirh an actual filing system/archive option. If i was given an opportunity to be a part of the True Coach team, I’d take it. I’d like to see calculations for measurements and more data - as it relates to the client, in order to quantify their improvements. Again, maybe I’m not looking hard enough at the platform.

All virtual coaches will one day use Fitbot. Not a question of if, but when they choose to adopt.

Avantages :

My path in virtual coaching started entirely manual, adopting systems from several electronic formats like email and Drive. This process, which now looks archaic, resulted in an entire workday per week to catch up with non-automated tasks. These tasks ranged from sending workouts, collecting results, engaging in outreach, hunting down Youtube videos, etc. Fitbot slashed all of those manual process, I had to learn on the fly, and drafted them into an automated system. In summary, you could say my favorite aspect about Fitbot is the 'admin' work it does behind the scenes for me. I get to do more coaching, and less busy-work necessary to the management of clients.

Inconvénients :

The software is still in it's infancy, and I do not default that. Universally humans are striving for connectivity. Ironically in an age of immediate internet access globally, our race is as LEAST connected as ever. Fitbot does provide depth in the connection of client-to-coach. However, Fitbot is missing client-to-client interactions. In the system of OPEX, for example, our immediate goal is to reach 1,000 simultaneous clients in a virtual system. My challenge to Fitbot is creating echosystems where that volume of individuals can meaningfully connect with tribes of 50-150 people like them. They need to feel engaged with seeing others' results and progressions, not watered down with a potential never-ending stream of results.

Review for TrueCoach

Commentaires : Overall, I've been extremely happy with TrueCoach and their customer service over the years. Communication has been improved over time as they've grown their team. Like I said previously, there have been some one-off issues in the past that disrupted my processes but were solved. After experimenting with similar software, nothing compares to TrueCoach.

Avantages :

TrueCoach has provided a tool for me to be able to better communicate with my clients. Before TrueCoach I would spend countless hours messing with spreadsheets, email, and text messages. Their platform has allowed me to streamline my process so I can communicate better and more efficiently. The company is constantly innovating and reaching out to their clients for feedback that drives their improvements.

Inconvénients :

Any software in its infancy will always have bugs and need improvements. Over the years there have been some issues that disabled usability or didn't allow me to access a feature at certain times. All in all, none of them have been a huge deal and they were eventually remediated. I'd like is billing/payment processing ability, but I know that has been in the works for a while long and assume there are good reasons it doesn't exist yet. The product works much better for individuals over teams. I'd love a platform where I could communicate with a team or group all at once vs solely in individual profiles. I.E. a chatroom or group similar to what exists on Facebook.

A Phenomenal System for Remote Coaching

Commentaires : overall TrueCoach is the system I have chosen for years and will continue to use, I do check out other systems periodically but non seem to have the smooth finish that they have

Avantages :

I love the fact that it creates a easy to use and effective system to deliver remote coaching. for myself the majority of my clients are remote and don't have a lot of disposable income. But TrueCoach allows me to work with them easily through the remote delivery, and the price point makes it extremely affordable to use it as a management software for them when building my own would cost significantly more.

Inconvénients :

there isn't much to hate about the system, its billed and designed to be an individual design remote coaching software and it does that phenomenally. But I do feel it lacks the ability to easily integrate or deliver mass market programs, ie cookie cutter programs. I would love to see them integrate a subscription service into their system which allows for mass market programs to be delivered using the admin accounts existing exercise library and programs, with an automatic cut off if payment is canceled or doesn't go through.

TrueCoach takes the hassle out of managing fitness programs

Commentaires : Like I said, I am generally happy with the software. But it needs scheduling and appointment reminder capabilities. I enjoy using TrueCoach but if a competitor comes along with comparable software that also includes the scheduling feature, I would likely switch to the competitor.

Avantages :

I love the interface and capabilities of the software. In particular, it makes it easy to copy/paste workouts so that I can make minor adjustments to numbers over the course of a few weeks as my clients progress.

Inconvénients :

I would like a scheduling capability built into the software. I should be able to see a calendar with all my clients listed and their times of appointments (and billing dates). TrueCoach should be able to send automated reminders to clients about their appointment times. This is an ABSOLUTE MUST!

Solid App

Commentaires : I've used other apps similar to this, but true coach really just made it a lot easier and a lot more streamlined. Essentially saving me time, and time is money.

Avantages :

I like how easy it is to use on my end as well as on my clients end, as well as a lot of the features like tracking measurements, photos, and being able to connect to my fitness pal. It's easy to write programs, as I don't need to type the exact exercise in the search bar. It uses more keywords, which is very convenient and very nice.

Inconvénients :

Sometimes I feel like it's kind of pricey, the initial price of 50 bucks isn't too bad from 0 to 20 clients, but then I pretty much doubles once you get 21 clients. This is fine, and I understand it, it's more that I personally usually flow around 25 clients and for those additional five clients I paid more than double what I initially paid. Although, I feel like there's enough in value and it really streamlines my work that the extra costs don't matter.

Good quality CRM

Avantages :

Adding products and creating subscriptions for our athletes was easy and intuitive. The customization of each athletes workouts as well the feature to create and assign programs works well with our gym model. The ability to add to an already existing exercise library that autocompletes suggestions is Aldo a nice feature.

Inconvénients :

I would like to see the ability to add membership contracts as well as an e-sign function to accompany each membership. Single use payments would also be helpful to process through the software.

Tru Coach Review

Commentaires : Overall experience has been great. The side features of equipment lists, notes, or even being able to build your own programs is awesome! Also love being able to communicate to clients through the app (online).

Avantages :

I can easily build workouts, search previous history, or move workouts when needed without a hastle. My clients can also see videos of any movement, whether it's already logged with central athlete or I find something off of YouTube.

Inconvénients :

I don't like all of the demo videos from central athlete so I've had to either create my own or find something from YouTube. I also struggle to find some videos when I'm typing the exercise name out as it only pulls up some of the options with the similar letters that I've typed (even though what I'm looking for is in the video library). I also don't like or use the payment option through Tru Coach. It's a great feature/idea but I'm not willing to pay the higher credit card fees per client/sale to use it. There also should be an app that can be downloaded with Google/Android phones.

A MUST for any On-Line Coach

Commentaires : Overall - IT IS AMAZING!!! Response from the support team is QUICK and always answer my questions.

Avantages :

TrueCoach has a great video library and resources to leverage when building out programs for clients. Adding clients is easy and very intuitive. The flexibility with how to write the workouts is so useful - you can do supersets, circuits or just prescribe simple sets and reps.

Inconvénients :

It takes a little getting used to - especially how to move exercises around within a day. Sometimes they get a little buggy and don’t land in the right spot. Another issue is when I copy and past workouts, it jumps a little and I have to pay close attention to what day I am editing - I have caught myself editing the wrong day and having to course correct. The lack of ability to charge clients through the app is a sore point. Hopefully this update will happen sooner than later. I have held off on trying a 3rd party option and I am getting tired of chasing clients through PayPal. It would be best if it was all through TrueCoach.

Fitbot/TrueCoach

Commentaires : It does increase my programming time and it is a great way to deliver my clients their workouts and create a streamline and cohesive business platform for me. it allows me to communicate with my clients efficiently and also allows for some distance between my clients and I when i am "not on the clock" from the old days of my cell phone for communication and emailing or google drive files....

Avantages :

The easy to use interface makes it great for setting up individual clients. Programming fast is easy, saving me time.

Inconvénients :

the software does limit to me to just a one on one with clients, and having season groups that I do offer, running programs or athletic teams I have had to get another software system to handle these groups, so i now have 2 payments and 2 different interfaces that my gym uses. Also a payment processing option i would have utilized initially, as i have had to use another software system to run all of that as well... it would be nice to have it all on one place. Also, app for android users...