Avis clients sur Fergus

We have been using Fergus for almost 12 months now and are very happy with the program.

Commentaires : The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users.
The other great feature of the software is being able to store job specific data like photos that are easily accessable

Avantages :

We went from a single person operation to 4 people on the road and one office based team member. The old program we were using didn't have enough quite do every thing we wanted and was quite clunky on site. The way in which Fergus flows and easily displays information regarding jobs means there is no confusion on site and when used correctly office staff can collate the data to create invoices easily, meaning we can get invoices out faster and hopefully paid faster. Now with the additional benefit of Fergus offering our customers credit card payment, we have found even less reason for customer not to pay. The schedulling calander on Fergus gives us the best forsite we have ever had to see potential lead times and alsogives us a better look at keeping things ahead of jobs wth regards to ordering materials and organising other important parts to any given job. Our guys on site love it as it is super simple to use for them and realistically cuts down there paperwork too. Time sheets created off all there job data is done automatically meaning the office is not trying to get times off them each week to do payroll. In general Fergus has made our business run smoother and less things get forgotten about, missed or overlooked.

Inconvénients :

The biggest thing that we find as a downfall would only be it is not that simple to see what price you have sold a product for previously. (Well not that we are aware of). In saying that Fergus seem to be very dedicated to listening to what their customers want and make updates regularly, I''m sure that it will only be a matter of time until they create a tool to help with this.

Who let the Dog out

Commentaires : We could not organize our business day to day without Fergus

Avantages :

Great technical back up in layman's terms and we feel that we are being listened to. Your people who answer questions do a great job. I also like the information in "Notifications" about any problems that Fergus may be experiencing.

Inconvénients :

There is a lot of information and procedures that are a bit daunting at the start

Fergus, why wouldn't you?

Avantages :

Fergus software is easy to use and integrates exceptionally well with Xero accounting software. It doesn't matter where I am in the world I can have immediate access, and with one look can see from start to finish how my business is progressing to ensure great cash flow. Its simple to use and easily helps all of my staff to achieve their daily goals. Fergus has helped to systematise our work flow to ensure the best benefits for our staff and our clients. An exceptionally good tool.

Inconvénients :

whats not to like? how many companies can you call up and if its practical, and helpful to all users, will alter their software to suit

By far the best job tracking software on the market today

Commentaires : All field staff have access to all the information required to do their job, Creditor invoices are not missed off being charged as all invoices are imported directly to job and then with a push of a button directly write to your accounting software.

Avantages :

Easy to use, dashboard easy to navigate, able to manage job status at a glance, easy assigning of jobs to plumbers, able to export to payroll system, import Creditor invoices directly to job, easy importing of price book catalogues, able to access from anywhere as cloud based, quoting in seconds, and so much more.

Inconvénients :

Nothing to report - This software does not have any "Cons" to report back on, everything about Fergus is user friendly and yet Fergus are continually updating the system in an effort to make even more user friendly.

good, easy and reliable.

Commentaires : easy way to do invoices and keep track of jobs.

Avantages :

The fact that it interlinks with your suppliers, and that the app shows you your tracking, that's good for invoicing and making sure the right times get added.

Inconvénients :

not any cons but adjustment or improvements, that can be made, on the maps if it can show you all your clients , and on the invoices if it could show that its been paid or voided or so would be nice.

Fergus is our favourite employee

Commentaires : We have more time to do billable work and the peace of mind to know we haven't missed on charging for materials or time.

Avantages :

The automation with accounting services, employees and trade suppliers so we never miss charging on materials or hours.

Inconvénients :

Some fiddly bits like trying to change margins on materials in invoicing ; I also have trouble going 'back' a screen or move if i make a mistake.

Fergus has met my needs and exceeded my expectations!

Commentaires : The biggest benefit I get from Fergus is the abililty to have all of my information in a central location, plus it integrates with Xero so I no longer have to do double entry!

Avantages :

Its a true all in one service management software. The program is user friendly and has the best configuration Ive used so far. The price point is perfect. The apps for iOS and Android are seamless with the browser.

Inconvénients :

I would like the ability to upload different certifications. The standard is for electrical services. Please add support for FireFox and Microsoft Edge.

Trade software

Commentaires : Awesome on the go software for keeping track of materials and expenses on multiple jobs. Being able to invoice quickly and change any margins in the field. This increases cash flow and reduces time waiting for invoices to be paid!

Avantages :

Easy of use. Multi platform. Invoicing in the field!

Inconvénients :

Reconciling paid invoices manually. Add on costs on top of the professional plan

Excellent App, phenomenal all round,

Avantages :

Ease of use, customisable, extensive features, customer support, price. No downtime, local and fast support, able to run my business off an iPhone and iPad. Integrates with Xero brilliantly, no need to manually transfer files over.

Inconvénients :

After using this app for almost a year I am yet to find a con, I have used similar programs in the past which are much larger and more expensive but don't have the Features that Fergus has. Brillant App.

User friendly and good support

Commentaires : As mentioned, our previous software didn't allow us to do variations within one job, which then skewed our reporting and made invoicing a nightmare. With Fergus this is no longer an issue, freeing up more time to spend building our business.
Support was another of our big issues. The team at Fergus are friendly, helpful and available. We have been made to feel valued as a customer.
If you are looking at changing providers, at least give Fergus a call to see if they fit your business. We are glad we did!

Avantages :

Fergus is a User friendly software. Right from the start, from importing & transferring existing data, through to the day to day use. The initial training was great - targeting each area we needed assistance with, to ensure we get the most out of the system. The ongoing support is good with a useful help button directing us to documentation, as well as the helpdesk team and one-on-one with our CS Manager, when needed. Really friendly and approachable team. Working within a Job is easy through the app or online . We enjoy the flexibility with quoting and invoicing - being able to present these in various formats for individual customers. The Status Board is useful as this gives an overall view of where all jobs are at. It's then easy to drill down into these for a deeper look. Being able to do variations within a job has been invaluable to us - our previous software didn't allow this.

Inconvénients :

Fergus are pro-active in continuing to develop their software, and we appreciate that not every single thing we would like is available, but they do listen and send our requests through to their development team. One small thing is being able to charge out 'unpaid' time on a job, within timesheeting. We can work around this, but it's a bit clunky for us. It would be good to have a quicker turnaround on the online support at times. However, after mentioning this, we have experienced a good improvement.

Fergus works for us

Commentaires : We are a busy plumbing and gas fitting business and we find Fergus a great asset to the business. It makes all the day-to-day tasks such as booking jobs, logging time entries, tracking supplier documents, communicating with the team while they are at worksites, tracking customer details, checking past histories for jobs and clients and invoicing, nice and easy. It communicates well with Xero to make bank reconciliation and paying supplier accounts really efficient. If i have had any issues, the Fergus & Xero support has always sorted things out quickly. The main areas where I see the program could improve is some fine-tuning of the recurring jobs feature and it would be really handy to have an "undo" button to remove your last step if you make an error while working.

Avantages :

It's easy to use and track everything you have done. The functionality for importing supplier documents and attaching files and photos to jobs is great.

Inconvénients :

I would like an undo button for when you make a little error on an invoice and don't want to have to go back and start the whole thing again.

builders review

Avantages :

the ease for my employees to use with time sheets and seeing what jobs they are allocated too. invoicing structure to jobs makes life easy.

Inconvénients :

I have a lot of builders using fergus to run there businesses, and all really enjoy it. the one thing we would all really like to have on fergus is Gantt chart system for us to run our jobs in. doesnt have to be to technical to start with but it would really benefit us in programming our jobs and passing onto clients. Id love you guys to have one as i currently have to pay for it through another company and it gets rather annoying and confusing.

Fergus save the day

Commentaires : Wonderfully encouraging

Avantages :

I’ll keep it simple and straight to the point. If you don’t use Fergus then you are missing out big time. I’m nearly at the end of my fourth year in business with a busy little maintenance Plumbing business. Being a newbie I’ve made lots of mistakes that have cost me a small fortune. Not having Fergus to date is the biggest one. It makes your operation , what ever it may be , run smoothly and have structure. It’s easy to pick up , with a brief training session the crew and office are off and away . I’m on the tools so I see it from both sides . Admin had a fair amount it of set up but once all the computers and programmes got talking to each other and Fegus was live we haven’t looked back because to do so is mind blowingly surprising. How the hell did the office girl stay sane. If you are in two minds, just do it. You won’t regret it, you will cringe when you look back but in saying ,you’ll never look back

Inconvénients :

It’s hard at first when you get to end of job and have to make up a gear list when used to racing off to next emergency.but that’s a good thing , right

great to use. you can access your jobs from anywhere even out of the office

Commentaires : Our business is now more organised and we are able to allocate different areas of the job process to different staff members as their job function requires eg quoting, doing the job, invoicing, etc.
lt cut right back on paper work and the hours entering supplier invoices into the correct jobs -now done automatically.

Avantages :

The access to all the job files even when out of the office using a tablet. The pictorial view of all your jobs and at what stages they are at. The ease of importing your supplier invoices directly into a job. The help support is good and reasonably quick.

Inconvénients :

importing materials into an invoice when extra materials are added after the invoice is started, you have to re-import the whole lot again. On the schedule calendar there is no ability to indicate if a job time that is scheduled if it is fixed or floating.

Comprehensive, easy to use, great Support

Commentaires : Fantastic Fergus team and support, especially for someone who thought he was not savvy when it came to accounting and planning.
This has made my life so easy which in turn has helped my business succeed, in my 'perceived' areas of weakness as well as helping me grow in those areas.
Thank you Fergus

Avantages :

I use this on every aspect of my day to day month to month job plan. It syncs with my accounting package and I never have to go to any other software package.

Inconvénients :

To be honest I have yet to find anything I would call cons. You dream of great software to help you, well here it is. people who understand and have created exactly what we need

Great product

Avantages :

Easy to use. Great for keeping track of jobs. Easy to invoice.

Inconvénients :

Would like to have more of a stock management section to the software.

Fergus Review

Commentaires : I like the features of Fergus, the ability to have photos on the job and the overall ease of use.

Avantages :

I am entrenched in Fergus and really like how it operates. I work about 55 hours a week and find it so easy.

Inconvénients :

Only when things go haywire like the Site Description scenario the other day

life Changing

Avantages :

keeps all the jobs in order and helps give me an overall picture of how the job is going with a click of the button

Inconvénients :

The time sheet user can't search for created jobs if not assigned or add photos (not sure if that is a setting issue) . Feels like they are very limited but yet a full user is too much for their position level.

Fantastic, easy to use trade software

Avantages :

This system is user friendly and makes light work of all the paperwork required to keep a trade business running. It is packed full of features which help keep operations streamlined.

Inconvénients :

As a total trade management software the only feature that we feel is missing is stock management.

Life changing

Commentaires : Best job management software I have seen

Avantages :

Import invoices and allocate to jobs a and send to accounting software worth the money alone. Price lists imported

Inconvénients :

No uk suppliers offer an API gateway No uk gas certificates built in No phone support available Only video training

It has been basically completely trouble free, any bugs have been able to be worked around - perfect

Commentaires : Proactive day-to-day job management for my trade business

Avantages :

Outstanding sole user pricing plan Active development plan with both functionality and user interface/usability improvements. Keeps me in control of my daily business job management!

Inconvénients :

Ipad/iPhone app: some quirky behaviour in text boxes that have more text than can be displayed Ipad web browser some calendar scheduling functions are not operable.

Excellent job and invoice manegement system

Commentaires : overall very usefull for job management

Avantages :

The dashboard. The ability to see how many jobs are we are committed to, what stages these jobs are at, what needs invocing, whats been invoiced and whats overdue. excellent to know whats going on in one glimpse.

Inconvénients :

no map function. would be great see where our site address that are loaded into Fergus on one map this could increase efficiency of our servicing and we can service more clients in the same area. Also would be good to have a report that pulls a list of all archived jobs.

Fergus Review

Commentaires : Love the job management

Avantages :

The Calendar, ease to do and invoice and love how easy to import invoices, photos,plans

Inconvénients :

The Cost has gone up since I started using it. Certificates should be free

Its that Simple

Commentaires : Fergus has been a great program for us as we are not a huge company and it manages all our client info and jobs that we have, It simple, it run perfect with Zero.

Avantages :

That it is simple to use and work through my jobs i have running and that it cuts my paper work with invoicing at the end of the day,

Inconvénients :

The way it processes the voiding job/invoice/estimate/quote process,