Avis clients sur Expertrec Smart Search

Great customer support and lovely internal search engine-

Avantages :

We were looking for a better solution than the default Magento search. Thanks to a Quora question to alternatives of Google Custom Search I found out about Expertrec. We chooses for a trial for our Dilmah Benelux shop and integration was very low level, almost no technical skills needed. Were needed customer support helped fixing some issues we discovered at testing. How ever we found the first search results during tests unrelated and found out that our XML sitemap had issues in providing the correct pages. Due this we had to fix the issues with the XML Sitemap which takes us a couple of weeks. Our Expertrec trial expired but thanks to great customer support we were able to extend the trial by one more week. We found out that everything works fine now and activated the yoda plan.

PDF Indexing and searching solution

Commentaires : We signed up for the 14 day free trial to see how the search would work for our data. Our website as a lot of pages and PDFs and we were looking for a solution to enable our users to search across both. Fortunately, Expertrec's search was able to deliver and produce relevant results right out box unlike other search services that we tried. Their product team is extremely helpful, working with Puranjay was great! The affordable pricing, SAAS , and unlimited search queries were exactly what I was looking for.

Avantages :

Was able to index PDFs and pages and display the results simultaneously. Search is very fast and accurate when it comes to PDFs, voice search is amazing. Spell correct is fantastic for our users. Index is super fast!

Inconvénients :

The UI could be improved, dashboard is slightly complicated.

Could have been improved

Commentaires : ok..can be manageable and customizable more.

Avantages :

the way of implementation and it was easy to use.

Inconvénients :

result query is not upto the mark and can be further helpful.

Algolia Alternative with Great Support

Commentaires : Excellent

Avantages :

Autocomplete feature is a really great thing in this tool. The user just needs to type the words and the products gets listed below. Search rankings can be tweaked. The search has Spell correct and has lightning-fast results -we get results back in under a few milliseconds. Great pricing as well, we got unlimited search queries without paying a fortune for it.

Inconvénients :

Nothing, it's just perfect as it is. No trouble so far

Cross domain Site Search

Avantages :

This is the only tool I have found that can easilly search across multiple subdomains, and display search results for all on each site. It takes quite a bit of configuring to get just right, but the customer support is very helpful in getting you there.

Inconvénients :

The dashboard interface isn't the most intuitive, especially when trying to add users or change passwords.

A game changer

Avantages :

I am amazed of the accuracy and speed of the Smart Search engine. We daily use search heavily in our urban furniture catalog of products. We have hundreds of products and related pages. Both our customers and our own stuff need search functionality constantly. There were many issues of inaccuracy and slow response while we were using the built in default search of our site provider. Once we installed the Smart Search a dramatic change came to our commercial activity. It delivers the highest search engine performance. Installation was very easy and there is a very efficient way to fine tune the behaviour of the search results filtering. What astound me most was the incredibly fast and very reliable service I constantly got from the support team. They delivered best service until all was perfectly set up. Highly recommended!

Inconvénients :

I would like to have an easier graphic way to customize the look of the search box. It is working very fine now but some features need experimentation until fully fine tuned.

Best search engine we've found

Commentaires : It's great. The client we installed Expertrec on has hundreds and hundreds of webpages and it is very difficult for a client to find what they are looking for sometimes. With expertrec, it is now way easier.

Avantages :

The ease of use is amazing and it is very easy to design the results however we want with css. I also forgot to mention that the search results that Expertrec gives are amazing and years ahead of all the other engines we've tried.

Inconvénients :

We had a little bit of troubles setting it up with a subdomain at the beginning but it was quickly resolved by their support team.

Fastest search on high volume WP Content I've ever seen

Commentaires : With high content filled Blog or Shop you get lost with a search plugin except this one! Light speed search as I've never saw.

Avantages :

Install the Plugin hit index and you're ready to go. It replaces automatically the Wordpress Search without any hassle. And the best Part is the advanced search results are displayed as an overlay with customizable filter functionality, without reloading the page. Also the possibility to index custom Post Types. That's a totally new search experience in wordpress. High recommend and totally worth the money!

Inconvénients :

Nothing at all - It took a a while to understand how to do all custom settings but the Support was fast and helpful.

Memoria Press

Avantages :

Custom features for searching for products, hiding certain products

Inconvénients :

I don't think the interface is user friendly, it also took a long time to fix a problem on our site

Simple But Effective Search Solution

Commentaires : Extremely good experience.

Avantages :

The product is very easy to use and configure. It has been reliable and support are very responsive and helpful.

Inconvénients :

I had a couple of problems that were resolve very quickly by the support team.

Year long user/administrator

Commentaires : good for the time being.

Avantages :

Software/plugins easy to setup. Improved my overall speed with results and pictures.

Inconvénients :

Not accurate with product description and prices. No auto correct for spelling.

Expertrec Custom Search Customer Review - A Great Product and Great Support

Commentaires : The product provides the search features we wanted. When we needed help the customer support staff did a great job providing assistance.

Avantages :

We installed Expertrec Custom Search on our web site. The widget provides a simple to use, attractive search feature. We are very pleased.

Inconvénients :

There are no features we dislike. We like the product and recommend it.

Expertrec is a RARE find

Commentaires : After Google stopped offering their FREE Google custom search, building a custom search engine that worked so well seemed impossible. Better than any built in search engine too... gives you the results that google would give you.

Avantages :

So easy to implement the search function and easy to customize it into our very custom-designed websites.

Inconvénients :

The software works very well and is very user friendly. Even the UI on the dashboard is easy to use for the people integrating. I suppose the only thing I would like to see is possibly weekly reports on the analytics from the app... so we don't forget we have the app and we can stay on top of the searches.

Great support for a functional low-cost product

Commentaires : The support is second to none - very responsive and helpful. They are willing to go above and beyond to help make the product more usable.

Avantages :

Support, pinned results, boosted fields all work vey well. Surprising the number of features they pack into a relatively low cost product. I say again the support is FANTASTIC.

Inconvénients :

Out of the box functionality requires some leg work to get up to a more user-friendly level. Adding too many boost levels can seriously mess up result functionality.

Excellent Product with Great Customer Service and Attention to our Needs

Commentaires : We're just beyond the trial beyond and have not launched our pages with the feature embedded.

Avantages :

Easy to integrate onto web pages. Ability to filter out pages.

Inconvénients :

I am learning some of the features-customer support is willing to answer my questions.

Easy to implement search

Commentaires : [SENSITIVE CONTENT], our Product Manager, has been helpful and quick to respond to our customization requests.

Avantages :

The team was very helpful and it was easy to get started.

Inconvénients :

We needed to make customizations to get it tailored to our needs.

Straightforward to set up, does the job, looks good

Avantages :

- easy set up - looks good - "set and forget", it just works - quick responses from support team

Inconvénients :

The search page triggered a "target url domain is outside the website URL domain" in google search console for some reason. This is of no real consequence though.

Excellent Product

Commentaires : This was exactly what we needed. This search engine is quick and always supplying the correct information

Avantages :

Simple system. Had a few problems with integration but the team at Expertrec got on it and got it taken care of. I had very little knowledge on what is involved with a search engine. And now I don't know how we survived without it. It works like a dream!

Inconvénients :

Being a designer I would have liked a little more options on the design of the search box.

Very fast and efficient

Avantages :

FastEfficient ReliableEasy to DeployGood UI

Inconvénients :

Pricing is too high for small startups, there should be discounts for startups.

Very good search solution

Avantages :

Speed and accuracy. Overall excellent product

Inconvénients :

I’d like to see an option for a more lively background

Excellent customer service

Commentaires : 10/10

Avantages :

Simple, quick and expansive. Amazing customer service.

Inconvénients :

Nada - I think it is great. Keep it up!

Best Search Engine I Ever used

Commentaires : I was able to change the colors to match my website. My brand is most important to me, the softwar looks like it was made for my website

Avantages :

I tried 5 other places, they were not good, in fact i would not use the others for free This place should be charging way more.

Inconvénients :

0 no complaints this is a really good system.

Great service

Avantages :

Very easy to integrate. Great service. Many settings, speed of operation

Inconvénients :

Not always a logical interface, but it's a matter of habit

Great Support

Commentaires : Marrying overall content of certain pages

Avantages :

I liked the support that was extender to me.

Inconvénients :

The initial limitation or lack of clear custom package.

Very happy about Expertrec!

Commentaires : We needed a good reliable search engine

Avantages :

Good, fast, reliable search engine. Also friendly en speedy support no advertising can be smartly integrated in your website

Inconvénients :

No cons so far, would be easier if it was for free ;)