Avis clients sur Mailrelay

En savoir plus sur Mailrelay

Plateforme avancée de marketing par e-mail permettant de créer, envoyer et gérer vos newsletters.

En savoir plus sur Mailrelay

Avantages :

The biggest advantage of mail relay is to be able to send many more emails with the free account than any other bulk email manager, it also allows you to do some basic automation.

Inconvénients :

The pricing is a bit high for a small, or one-person business, and that is kind of a buzz kill, but if you send out a lot of emails the ROI is totally justifiable.

Mailrelay - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,6
Fonctionnalités
4,2
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,7/10

Mailrelay a reçu une note globale de 4,4 étoiles sur 5 d'après 83 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (83)

★ Beatriz
★ Beatriz
Espagne
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

The best mailing provider ¡and free!

5,0 il y a 6 ans

Commentaires : I "meet" mailrealy 4 years ago... and since then up it become in my favorite mail provider.
Seriusly, (and not, they not pay me ;)) for me, is one of the best options in this competitive field.
I invite all of you to give a try to mailrelay... simple awesome.

Avantages :

Autoresponder Groups Custom fields Custom forms Tamplates free Hug amount of suscribers Amazing client suport.

Inconvénients :

Don't have "automation" You can't build wordk flows in a click basis.

Diego
Diego
Atención Digital (Costa Rica)
Utilisateur LinkedIn vérifié
Banque, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Mailrelay buena alternativa a Mailchimp

4,0 il y a 6 mois

Commentaires : En general la experiencia con Mailrelay ha sido positiva, pues ofrece incluso de manera gratuita un mayor número tanto de envíos mensuales como de contactos almacenados en la plataforma. Además, ofrece más libertad de realizar campañas (como las de referidos), que en plataformas similares están muy limitadas o poseen muchas restricciones.

Avantages :

Mailrelay ofrece una plataforma de correos masivos muy amigable de utilizar y hasta cierto punto funcional, tomando en cuenta que su versión básica ofrece un gran volumen tanto de envíos masivos como de almacenamiento de contactos gratis.

Inconvénients :

En comparación con otras plataformas de correos masivos le falta una mayor variedad de plantillas prediseñadas para ofrecer una experiencia multimedia superior. También, hay que tener cuidado con la zona horario, pues aparece configurada inicialmente con horario europeo y si vas a programar los envíos es necesario actualizar este detalle.

Utilisateur vérifié
Traffic Manager & Lead Generation (worldwide) (Espagne)
Utilisateur LinkedIn vérifié
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

There are better alternatives, but the free tier makes it a good choice

3,0 il y a 4 ans

Commentaires : The ability to send email marketing campaigns with 0 budget was the main point of using Mailrelay. This is the main reason why I would recommend Mailrelay.

Avantages :

Mailrelay's free tier is so high, that it's likely that you won't paid for the service until you really grow up - and even then, its pricing is really cheap. Also, it has a ton of learning material and their support service is helpful. Watch out for their blog and their onboarding emails, they deliver a lot of useful tips and tricks. What I like the most about their blog, is that they don't only focus on giving advice on email marketing topics, they also cover digital marketing in general. Speaking more about the app, I think it's important to remark an interesting technology that they have: some time ago, they implemented "Smart Delivery", a feature that sends the emails first to the most active customers, making sure that your IP reputation is the highest possible.

Inconvénients :

Features and design-wise, their competitors are far more advanced. It's UI/UX is really old, and makes navigation a bit hard. And the automation features are quite limited compared on other big players on the market. But I have heard that they are working on this, so we probably will have more advanced marketing features soon.

Utilisateur vérifié
CMO (Espagne)
Utilisateur LinkedIn vérifié
Internet, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Un grata sorpresa

5,0 il y a 4 mois

Commentaires : Muy contentos con el cambio, mailrelay cumple con lo que necesitamos a casi coste 0.

Avantages :

Lo más destacado es poder tener hasta 20.000 contactos y 80.000 envíos al mes de forma gratuita. La tasa de entrega nos sorprendió gratamente. El tracking de la actividad es muy preciso. Recomiendo Mailrelay sin duda.

Inconvénients :

Sería muy interesante ofrecer creación de landing pages, formulario y encuestas.

Rolly
Rolly
Digital Marketing Specialist (Chili)
Utilisateur LinkedIn vérifié
Marketing et publicité, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Free Email Marketing Tool up to 15k of subscribers

5,0 il y a 3 ans

Commentaires : I have been using this tool since 2013 and I still use this for email marketing campaigns.

Avantages :

It's free up to 15k of subscribers and very easy to set and send mails

Inconvénients :

It doesn't have some integrations with other tools

Jennifer
Jennifer
Gerente Comercialización (Guatemala)
Utilisateur LinkedIn vérifié
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

Very good in general and can improve

4,0 il y a 6 ans

Commentaires : I have been using this service, In general is very friendly but is lacking some services that I used with other companies that provide email marketing that help make your job easy and fast. In general I love Mailrelay and specially the support!

Avantages :

In general it is very friendly to use. The support is incredible. You can send up more emails for free comparing to other companies. Easy to import contacts and lists It is in Spanish Better opening rate

Inconvénients :

-There are some features not available such as re-sending your campaign only to certain segment, such as the ones that did not open the last campaign, etc. this features are available in other -The hours of the app are not consisting with the county I am in, it uses Spain hours I beleive.

Alfredo
Alfredo
Director Médico (Argentine)
Utilisateur LinkedIn vérifié
Cabinets médicaux, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Very good clicks/mailing ratio

5,0 il y a 6 ans

Commentaires : Since we use Mailrelay we increased the clicks/mailing ratio compared with our previous platform. We plan to go on using this platform. It is easy enough even for no profesionals as me.

Avantages :

clicks/mailing ratio easy of use tools to prepare your mails

Inconvénients :

I have not found any

Milthon
Milthon
CEO (République dominicaine)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good tool for large email marketers

5,0 il y a 4 ans

Commentaires : Good for marketing and for 2 times sending

Avantages :

It is a very good tool when it comes to sending mass emails, in fact it is the only one in the market that allows you to send a total of 15,000 users at the same time and a total of 75,000 mass emails per month .. That's incredible!

Inconvénients :

the tool does not look very friendly, they made an important improvement but I think they can do it better, I do not like that you have to delete one by one the users of your database

Javier
Javier
Socio fundador ()
Utilisateur LinkedIn vérifié
Conseil en gestion, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp
4,0 il y a 6 ans
pablo
pablo
Espagne
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Basics

4,0 il y a 6 ans

Commentaires : I would make the program easier to understand. I have already used the email templates which are too complicated and I cannot use them.
To have a basic version of this software would be fantastic.

Sergio
Sales (Argentine)
Développement et commerce international, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Best malchimp alternative value-price

5,0 il y a 3 ans

Commentaires : I was using mailrelay as my choice until I found sendy (self hosted with Amazon AWS). But if you don't have advanced technical knowledge, this is your best option if you need best price-value.

Avantages :

It's price is affordable and software quality is good. It's easy to use, has statistics, designer, and list manager. It's free version is well for what most people needs.

Inconvénients :

It's UI design. But they updated it a year ago. Now is nicer. It doesn't have as many integrations yet as mailchimp.

Daniel
marketing manager (Croatie)
Organisme social ou civique, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Review of Mailrelay services

4,0 il y a 6 ans

Commentaires : Since I use short time Mailrelay, I cannot talk about the complete pacakge they offer. However, I can tell that it is really broad e-mail service platform, that you can use for really whole spectrum of needs. You can adjust, your subscriber list, you can import newsletter templates and send them when you want and how much you want (of course there is a limitation by the total number of subscribers, but there is no limitation regarding of number of newsletter you can send for example in one hour or so).
The only think it is fuzzy for me is statistcs that is not so clear and easy for use, and there is no possibilty to repeat sending newsletter for those people who didnt opened newsletter in the first sending.
In general Mairelay is really helpful and useful service that I would recomend to anyone

Avantages :

funconality, a number of different possibilities

Inconvénients :

you cannot repeat sending for part of the list of the subscriber, that did not open or if you add new subscribers ..and then you have to repeat for the entire list

Daniel
Nutricionista y CEO (Espagne)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Servicio de 10 estrellas

5,0 il y a 6 jours Nouveau

Commentaires : Estoy muy contento con Mailrelay y lo seguiré usando mucho tiempo

Avantages :

El uso de la plataforma es muy amigable y fácil de usar. Además su servicio de atención al cliente es extremadamente atento y eficaz. Te atienden tanto por email como por teléfono, incluso teniendo cuenta gratuita. Son lo mejor.

Inconvénients :

Algunos forms quedaban un poco raros en las landing. Además faltan integraciones con plugins.

Jorge
Jorge
Propietario (Colombie)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

El mejor del mercado

5,0 il y a 2 ans

Avantages :

Desde que encontré esta aplicación he venido migrando todos los servicios aquí como envío de mensajes transaccionales y marketing

Inconvénients :

Faltan integraciones pero igual cuenta con API lo que no impide realizarlas

Pham
Manager (Viêt Nam)
Comptabilité, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Effective Email Marketing

5,0 il y a 6 ans

Commentaires : This is an amazing piece of software. The software appears to have been developed with thoughtful consideration of security features and resource demands. It's light weight and quite flexible in deployment options. Creating an email marketing template with Mailrelay is fairly easy. Mailrelay uses a WYSIWYG template to create newsletters. The actual newsletter is created in an HTML editor. You can either use an existing template or create a new one, using custom HTML code.

Avantages :

Great and helpful software. I will recommend it to my colleagues sysadmins. Great solution if you have a huge amount of SMTP requests from different servers and pcs in your company to the same SMTP server on the web. Very easy to configure, so useful, nice application!

Inconvénients :

Need upgrade adds resend the previously sent campaign with customized criteria.

Alexis
Sopreneur (Argentine)
E-learning, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Autoresponder

5,0 il y a 3 ans

Commentaires : I have everything I need as an autoresponder and when a problem arises, the support response is almost immediate

Avantages :

It's fee for 75000 emails and 10000 contacts

Inconvénients :

The dashboard and the forms design are a bit old...

Utilisateur vérifié
architect (Espagne)
Utilisateur LinkedIn vérifié
Génie civil, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy and friendly

5,0 il y a 3 ans

Commentaires : I can communicate with my suscriptors twice a week in a very easy way.

Avantages :

Easy to make newsletters, lists and send them.

Inconvénients :

Is quite difficult not to be clasified as spam y the mail box.

Wai
Senior Designer (R.-U.)
Médecine douce, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Fantastic Service!!!

5,0 il y a 6 ans

Commentaires : Mailrelay is so easy to set up and to use, the UI is so intuitive. If you have a problem just email them and they respond very quickly (I've never waited for more than 2 hours!). There are so many features that you would pay for with other services but, unbelievably, this is FREE! Amazing! I've recommended this service to so many people.

Avantages :

Easy to use, easy to set up and free!

Inconvénients :

Nothing really, just minor things, like it always defaults to Spanish and that the default time is Spanish time, but you get use to it.

Cesar
Office Manager (Venezuela)
Cabinet d'avocats, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very helpful, excelent support

4,0 il y a 6 ans

Commentaires : We like to use Mailrealy as our support for sending e-mails, they have been great for this.
I just would like to suggest to make it easier for any kind of user to include images on the e-mails, I have to request to our IT support to include such kind of features because it is not easy or user friendly for me as a more administrative tasking person.

Avantages :

The estadistics after you send the e-mails are just fantastic

Inconvénients :

It should be easier for any kind of user (not only technology profile people) to include images or other features on the mass e-mails.

Mauricio
Manager (Colombie)
Équipement et fournitures de bureau, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mailrelay is my favorite email marketing software

5,0 il y a 6 ans

Commentaires : I have been using it for several years, easy to use, great templates which save me a lot of designing time.
Just have to follow them on tweeter, facebook and G+ and you'll get a lot of contacts and emails to send monthly.

Avantages :

Organization, easy to use and administer

Inconvénients :

I'm not an html expert, and sometimes when I import an email from other source like Outlook, some code appears in the mailrelay campaign (not in the edit mode but in the final email send). It's kind of hard to get ride of it.

Luis
Founder (Espagne)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Cheap, but not great Email campaign service

2,0 il y a 5 ans

Avantages :

It is cheaper than Mailchimp, and as it is an Spanish company, most of the software was already translated in spanish.

Inconvénients :

UX and user interface are poorly designed and difficult to use. Also our spam ratio grew a bit when using the service. And, ironically, we were constantly sent not email marketing newsletters from the company, which were not that useful.

Réponse de l'équipe de Mailrelay

il y a 5 ans

Hi Luis! Your account doesn't have some necessary technical configurations implemented, as for example SPF. That would explain the increased SPAM ratio, as those configurations are really required when working with email marketing. Please contact our support team which will be very happy to help. Regards, Mailrelay team.

Jose
Jose
Pérou
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

My review about Mailrelay

3,0 il y a 6 ans

Commentaires : I've been using Mailrelay for a long time, after trying other similar tools, I decided to use it again. They have improved their Dashboard, but has a flaw that is critical for me (other tools also have it) and it is the search for bounced mails or no longer used. The search has to be done manually, wasting a considerable amount of time :(
The RSS template does not work that well, I'm not a programmer in HTML so I have no idea how to make the images be invoked. I asked for help to support, but they are not the best at answering apart from redirecting you to their Blog, video tutorials, etc. They do not realize that I need, many users have very little time-customized help and would be willing to extend my plan inclusive :(

Avantages :

Good platform to send out emails.

Inconvénients :

their support is too simple, they are not empathic and chat support almost never works and if I can communicate I always get the same response, go to the Blog, Videos :( see Tutorials

Mohammed
Managing Partner (Égypte)
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Excellent reliability and very beautiful look for the messages & Newsletters

5,0 il y a 5 ans

Avantages :

Its capabilities and performance reliability. The offerings are generous and help to achieve the target mailing efficiently

Inconvénients :

although it is not technically complicated as many others, the way of tackling the Autoresponders specifically is not conforming with what users are accustomed to. In general, it is satisfactory.

Don
Manager (Malaisie)
Mode et vêtements, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great For Email Marketing

5,0 il y a 6 ans

Commentaires : My company is just a small to medium size business. I've tried numbers of email marketing software including those installed on my server (open-source), I think MailRelay is the best for small to medium size businesses.

Avantages :

The User Interface

Inconvénients :

Perhaps, they should add more email or newsletter templates.

Valerio
Director (République dominicaine)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Very good option for mailing

4,0 il y a 5 ans

Commentaires : This service has allowed us to send emails to several clients and they have been totally satisfactory.

Avantages :

It is a software for sending emails with a very cheap price and that provides an excellent service. It has a free plan that for small campaings can be more than enough. Emails sent through this tool do not carry any advertising either in the footer or anywhere else.

Inconvénients :

To be able to subscribe to this service you will require a corporate email account. You can not use free email services such as gmail or yahoo to subscribe. When I subscribed, the confirmation email took a while to arrive, however, apart from that the service works very well.