Avis clients sur Auth0

Support nul

Avantages :

Je n'ai rien trouvé comme points forts, le support ne suit pas du tout ses clients/futurs clients, j'avais prévu de prendre la solution chez eux, du coup nous regarderons ailleurs

Inconvénients :

Ticket ouvert depuis un mois, pas de réponse, plusieurs relance de ma part, sans suite de la leur, je trouve ça très scandaleux

All in one identity provider

Commentaires : Customer support and community support are really great with Auth0. Auth0 products give you everything you need for your organization or software.

Avantages :

Easy to customize and adapt to the business requirements. Customizable email/HTML templates/SMS message actually helps to easy to do the switch between your branded web/mobile app with the universal login/email etc.

Inconvénients :

Automation of the Deployment is a little bit tricky with the auth0-deploy-cli tool. You need an expert to automate the change deployment.

Bram's review

Commentaires : I have chosen auth0 for mazda europe several years ago and I have never regretted it.
We have recently switched and moved away from Auth0 due to an alignment at Mazda Global.
We are still rolling out Auth0 for the B2B side now and are very happy so far.

Avantages :

The ease of use Practice what you preach at Auth0, so I know it works :-) Automated deployment and API use possible Quick onboarding of new security specs and standards Auth0 is certified on several security levels Very good uptime and performance

Inconvénients :

Domain name support (using our own domain name) didn't work out The language support in ie. emails etc is not great

Alternatives envisagées précédemment : Okta et Ping Identity

Pourquoi passer à Auth0 : The high level of self service possible and focus on customer facing integration (social provider connections).

Trustworthy and Streamlined Identity Management System

Commentaires : In general, all my dealings with Auth0 have been very satisfying. It is an efficient and flexible solution when it comes to user authentication and access management. This platform is ideal for businesses of all scales primarily due to its flexibility and integration capabilities. Even though some advanced features can take time to grasp, there are tools and support which kindle this problem. Auth0 has contributed to the enhancement of protection and simplicity of user authentication workflows within our company.

Avantages :

What I enjoy most about Auth0 is that it is very flexible and can easily be integrated into different platforms. It is packed with numerous authentication functionalities such as Single Sign-On (SSO), multi-factor authentication (MFA), and social login that enhance the user experience intuitively. The extensive guidelines and fast configuration help promote the tool's use for even those not well-versed in identity management. Furthermore, owing to its architectural design, it ensures that it easily user verification from applications that may either be small scale or large scale.

Inconvénients :

A main complaint about Auth0 is their pricing model, which can be very costly in scalability with the increase in the number of users, which especially is a concern for young companies or small establishments. On the other hand, while the free version is fairly good for experimentation, the big jump for the competitive subscriptions may not be reasonable for the smaller groups. Also, the system management tools can sometimes be a bit of a mess with too many tools because sometimes it is not easy to locate particular settings within the tool.

Feedback for Auth0

Commentaires : It fits our needs as an enterprise customer although it can be challenging to work with and we frequently hit limitations. Roll out of new features is very slow and roadmaps are frequently delayed by months to years.

Avantages :

Out of the box experience covers most use cases

Inconvénients :

If your needs are different from the out of the box experience you end up fighting against the system a lot of them to achieve basic things. Session management in Auth0 and logging information around that could be improved. New universal login is a step backwards from classic and still only requires very basic customisation.

Decent authentication solution for your application

Commentaires : My overall experience with Auth0 is positive and great.

Avantages :

1) Easy to configure and use. You can easily use it in your application by adding few lines of coding. 2) Cost effective MFA for your business 3) Reliable and secured

Inconvénients :

We never faced any issue with Auth0 so far.

Review on Auth0

Commentaires : Auth0 has a large feature set, is generally simple to use, secure, scalable, and has strong support.

Avantages :

The platform places a high priority on security by including features like hashing passwords and defense against frequent attacks.

Inconvénients :

A steep learning curve has been mentioned by several users, especially for those who are not familiar with authorization and authentication.

Auth0 review

Commentaires : It was quick, all cases we needed to cover was easy to find on the docs

Avantages :

Flexibility, set of features, community, documentation

Inconvénients :

Maybe that thing that it was not obvious that plan is shared between all tenants

KILLER PLATFORM

Commentaires : EASY. SMART. RELIABLE. Outstanding work!

Avantages :

GREAAAAAT TEAM! KILLER SOFTWARE. FAST AND EASY.

Inconvénients :

NOTHING. I AM VERY IMPRESSED! OUTSTANDING WORK!

Auth0- Digital Identity for the next startups

Commentaires : Not a bad tool for creating a customisable plug n play environment.

Avantages :

Great Digital identity solution. Good integration capabilties.

Inconvénients :

The pricing can be worked upon. Solutions offering for Large enterprises are lacking.

My Experience

Commentaires : I have a very good experience with Auth0, it saves me many time

Avantages :

Documentation and integration with most projects

Inconvénients :

The default login form, and that it is a very tricky to modify

Solid Authorization Platform

Commentaires : The Auth0 system has provided our company a solid authorization foundation to build our various external-facing applications. With the variety of Auth0 features, we have been able to integrate an increasing number of applications from companies we have acquired. From web applications to system processes to desktop applications, Auth0 has given us the means to centralize all of our product offerings and provide our customers a consistent unified experience.

Avantages :

Administration site is fairly easy to understand. Metadata along with Rules and Hooks allow for flexibility for token generation . Multiple ways to authenticate (internal and external user data sources, SSO, OAuth2.0 workflow support, etc...) The active developer community is helpful to resolve issues, and if we can't find an issue there, the Support staff are very responsive

Inconvénients :

Management of source and deployment of code and configurations across tenants is not very good. Auth0 admin users can have either very limited access or have global access to everything. We would like to have the ability to limit certain functionality to sets of admin users. We were charged for each Machine-To-Machine call (client-credentials workflow), so we needed to be careful how we implemented.

Alternatives envisagées précédemment : Okta

Versatile platform for access and identity management

Commentaires : This platform has all the features needed to ensure effective and secure identity and access management, with a very extensive level of customization.

Avantages :

It is very easy to assign permissions for user access according to the role they have in the company. It offers an excellent level of customization that adapts very well to the characteristics of the company. It has a very efficient and easy to configure multifactor authentication. It has very useful examples in the configuration that allow saving time.

Inconvénients :

This platform has everything you need for a successful identity management of an organization, the only thing they can improve is its ease of use.

Best authentication system ever!

Commentaires : Authentication is crucial of every SaaS product. Auth0 helped us to bootstrap in days!

Avantages :

Easy to use! Excellent tutorials! Excellent documentation! A lot of identity and social providers! MFA, Anomaly detection! Reasonable price!

Inconvénients :

Building a multi-tenant application is not really convenient. Some missing features in the management console: Search in applications or databases.

Alternatives envisagées précédemment : Okta

Pourquoi passer à Auth0 : Excellent onboarding and at the time they were the best choice!

Auth0 Rocks, big time!

Commentaires : All in all, I'd say Auth0 has saved us AT LEAST 10 Man Years of development effort (to date) at a cost of a few dozen $ per month. Fantastic ROI.

Avantages :

Auth0 is an extraordinarily versatile SaaS. We use it for all our IAM needs across multiple and diverse applications and use cases. We use a whole range of Auth0 features, and have Auth0 integrated with a whole bunch of other 3rd party software solutions that we use. Never seen any problems (suchbas outages etc.), although setting up some features can be complex.

Inconvénients :

I have one small gripe. We use Google as our "Social Login" provider, and use Auth0 Rules to allow only users from authorised domains to authenticate. This works, but not perfectly. Users who authenticate with their personal gmail.com addresses (happens inadvertently all the time when users are logged in to their personal gmail accounts) are blocked by tbe Rules, but don't get a meaningful error message.

Great Product at Great Price

Commentaires : Overall auth0 was easy to setup and implement and integrate into our system.

Avantages :

Easy to setup. Admin dashboard very robust. Reasonable pricing

Inconvénients :

Custom login not easy to implement. Custom properties for users a little hard to implement.

Alternatives envisagées précédemment : Okta

Pourquoi passer à Auth0 : Auth0 provided what we needed at a reasonable price

Get your product out fast

Commentaires : It has been an extremely pleasant run, because we have had to think very little about them.

Avantages :

We made a bet on Auth0 to hasten the Go Live date for our SaaS product, while we build manufacturing ERP, we got to focus on manufacturing while CIAM came from Auth0.

Inconvénients :

Some parts of configuration options and code examples are confusing to navigate, but there is a system, once you get used to it...

Easy to onboard multiple login mechanism.

Avantages :

1) Easy to onboard 2) All cloud no installation required in machines. 3) No worry of compliance.

Inconvénients :

1) certain restrictions create blockers like - character limitations in username field field of users.

Alternatives envisagées précédemment : OpenIAM Identity Manager

Pourquoi passer à Auth0 : Quick onboarding. No self maintenance required.

Fast Implementation that Works!

Commentaires : Excellent sales experience with hands on experts that assisted with initial configuration. First class support organization. Excellent product and experience overall.

Avantages :

Implementation time was far less than anticipated. The services are well documented and everything just works as expected. Support has been very good and the detailed examples are helpful. Excellent product.

Inconvénients :

Managing multiple tenants is a little complex without features to clone or compare tenants which makes managing multiple environments more difficult.

Alternatives envisagées précédemment : Okta et Ping Identity

Pourquoi passer à Auth0 : Ease of use. Implementation time.

Solves critical business problems but has big gaps for support teams

Commentaires : Answers from support come slow and always involve telling me to use an API, or do all this work to install a plugin. The support is *really* slow, and the basic feature gaps sub-standard for the $160k/year we pay. I get that you have all these features that are enticing for Engineers, but you need to focus on the people who get stuck using this product every day --- once the Engineers have gone away to slay another problem.

Avantages :

Easy to use UI that allows me to answer 80% of questions about why a client's SAML integration isn't working, or why a specific user is having trouble logging in.

Inconvénients :

I'm a business user, not an Engineer. Every time I ask a question to Auth0 support about "How do I do X?", the answer is "Oh, easy, just use this API" - I don't want to learn how to program against an API to do basic tasks like export all the active Connections.

Auth0 is great

Commentaires : Excellent. Would recommend it.

Avantages :

+ Developer-friendly + Lot of documentation + Easy integration with other services with SAML and other plugins + Authorization extension is very useful

Inconvénients :

- Support team is very slow - Pricing is not clear for big user base

Alternatives envisagées précédemment : JumpCloud Directory Platform et Okta

Pourquoi passer à Auth0 : Price, documentation

Expensive for us but suits our needs

Commentaires : We are able to store all personal data about our users in their auth0 profile, and use it in our app.

Avantages :

Easy to integrate with standard libraries and the Auth0 team was very helpful with the initial setup. Auth0 was flexible enough to implement our very specific use cases.

Inconvénients :

The pricing doesn't really reflect our activity, we are missing key features for our customers like the ability to choose from email/password or SSO on the lock. Management API is too limited, especially for the exports and imports. Calls to the Auth0 API sometimes take a lot of time and are slowing our app.

Our platform uses Auth0 on a daily basis

Avantages :

We run it on our platform as we have various type of users. We use it for account creation and authetification, both our clients and the admin of our platform. It is a very valuable software as we can directly use it for account and data management as well. It is used for any type of actions linked to user authentification actually.

Inconvénients :

It seems hard to set-up for someone who never used it. I am just an admin of our platform but not of Auth0. I know that we have a part of our team who has been trained to work on everyhting linked to Auth0.

highly effective identity and access management

Commentaires : I find Okta to be a highly effective identity and access management platform. It provides secure, seamless user authentication, making it an excellent choice for organizations looking to enhance their security protocols.

Avantages :

I love how Okta integrates with thousands of applications, enabling smooth single sign-on (SSO) experiences for our team. The multi-factor authentication (MFA) and adaptive security measures give us peace of mind knowing that our data is protected.

Inconvénients :

While the basic features are straightforward, I’ve found that diving into more advanced capabilities can require a significant learning curve

Tobi’s Review in Auth0

Commentaires : It’s been a great learning experience using Auth0 in mobile apps

Avantages :

Auth0 manages the signing features for any project im working on, gives me time to focus on business logic

Inconvénients :

Documentation was a bit confusing to beginners