Avis clients sur Sage 300 Construction and Real Estate

En savoir plus sur Sage 300 Construction and Real Estate

Solution de gestion de la construction et de l'immobilier qui en regroupe tous les éléments pour un contrôle rationalisé, à source unique.

En savoir plus sur Sage 300 Construction and Real Estate

Avantages :

Easy to use, excellent software and customer support.

Inconvénients :

We've had to partner with several companies to get more out of Sage because they aren't updating anything. I also dislike their customer service.

Sage 300 Construction and Real Estate - Notes

Note moyenne

Facilité d'utilisation
3,6
Service client
3,9
Fonctionnalités
3,9
Rapport qualité-prix
3,6

Probabilité de recommander le produit

7,3/10

Sage 300 Construction and Real Estate a reçu une note globale de 4,0 étoiles sur 5 d'après 541 avis d'utilisateurs publiés sur Capterra.

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Samuel
Samuel
Full stack web developer (Nigeria)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Sage is a good value for the the money I paid

5,0 il y a 2 ans

Commentaires : Despite their short comings,I can tell you that sage 300 is the best management software out their with good value for money,and I highly recommend it for either large or small real estate or construction companies.

Avantages :

What I like is the face that sage helps me to boost my project productivity, limiting errors, improving correspondence among parties,and creating adjustible reports

Inconvénients :

I have been using this software for a while now and my only issues us that I still cant remove some dormant account.that is my only issues

Jennifer
Controller (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Versatile and Allows for Growth

4,0 il y a 2 ans

Commentaires : I love this software but feel the customer service has tanked over the years. If I have an issue I want to pick up the phone and reach a person, not hours of hold time and voice mail only to be told to go look up the answer myself via the knowledgebase. It is extremely frustrating.

Avantages :

There is a lot of versatility in this software that I know we don't even tap into.

Inconvénients :

You can post, or rather the software allows for, negative debit and credit postings. For me it is fine but when you have someone on staff who maybe doesn't understand it can make things tricky.

Réponse de l'équipe de Sage

il y a 2 ans

Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Comptabilité, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best accounts management system for Construction and real estate companies

5,0 le mois dernier Nouveau

Avantages :

Easy of use . Not required any expertise to use this program. We can make functions,modules using crystal reports program. Very easy to build new modules. Maintaing inventory, job postings , invoice design and printing, batch management becomes easy .

Inconvénients :

If it has any API to intigration with SIMEM plant, Marcantonin Plant data bases that will be of great feature .

Charlene
Accounts Receivable (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Not the greatest

2,0 il y a 2 ans

Commentaires : Nothing. We are using this system because we spent too much money on it to just stop using it now and purchase another system. Unfortunately, we listened to the salesman promising that this system would do everything we wanted.

Avantages :

Not very much...it is definitely not user friendly

Inconvénients :

Almost everything. The billing procedure is absolutely horrible and so isn’t the Accounts Receivable module. Even the Contracts module is not the best. Heaven forbid, someone should accidentally link a contract with the wrong company, the module does not allow any changes to be made. If a change order is marked as approved, you have to create a new change order if a GC decides to void or change it. In payroll, there is no way to assign a fixed wage to a particular group so if a pay raise is approved, you just have to enter it in that group instead of having to do each individual employee.

Réponse de l'équipe de Sage

il y a 2 ans

Thank you for sharing your thoughts on Sage products and services. We strive to deliver the best experience possible for Sage customers. We would welcome the opportunity to connect with you to better understand how we can exceed your expectations in the future.

Yinka
Aministrator (R.-U.)
E-learning, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Sage 300 Helps Get The Job Done!

4,0 il y a 3 mois

Commentaires : Any large-sized construction enterprise with revenues of $2 million or above should absolutely consider this software. It keeps track of your fixed assets and performs a number of additional robust accounting tasks.

Avantages :

dependable software with an excellent and strong support staff. Sage is one of the top market leaders in the field of building software, and its moderate degree of integration complexity with third-party apps makes it a remarkable choice for businesses that already have their Master set well-defined in terms of construction standards.

Inconvénients :

Without the right capacity assessment, total cost of ownership can be prohibitive. By sending your administrators and staff to Sage University for training, you can maximise your investment. Custom features need special consideration from knowledgeable advisors.

Jay
CONTROLLER (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Timberline Property Management Software Review

3,0 il y a 2 ans

Commentaires : When we first purchased Timberline in 2002 we were extremely satisfied with the software. Their Customer Support & Third-Party Consultants provided the best & knowledgeable support I have ever been involved with in over 40 years of use. They still provide great support in answering and fixing my problems, but the response time has been degraded. Unfortunately, once Timberline was acquired by Sage, the Real Estate (Property Management) portion of the software seemed to become "orphaned" in favor of the Construction portion of the software and has not "kept up" with today's technology.

Avantages :

When we first purchased Timberline Property Management Software 19 years ago, we felt it was the best Property Management Software on the market. It had all the modules we needed at the time and they were tightly integrated to each other. The report designer module made it easy to produce both "canned" and "custom" reports. Bottom line, it fit almost all of our Property Management needs with minimal reliance on third-party software.

Inconvénients :

Timberline Property Management Software was acquired by Sage Software and in my opinion over the years since acquisition, became Sage 300 Construction Software. If you look at the focus of the software today, it seems to be over 95% focused on the Construction industry and only 5% on the Real Estate industry.

Kevin
Controller (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

A Proven Total Construction and Accounting Package

4,0 il y a 2 ans

Commentaires : Very good experience with the product and dealing with support and the knowledgebase. I have been using this product now over 15 years. I have worked for 2 General Contractors during this time and this product has served us well.

Avantages :

I like the fact that Sage 300 Construction and Real Estate software (modules) is a total solution for a few different industries, mainly construction. We have all the modules from Job Costing to Payroll to Project Management, etc. We do everything in house. I also like the fact that it integrates with Aatrix for Government and State e-Filing and reporting. That is very nice that it pulls everything from Sage and makes the reporting process seamless and easy. There are many other products that integrate well including MyAssistant.

Inconvénients :

I wish the software was cloud-based which would make upgrading and future improvements much easier and attractive. A smaller investment of hardware and resources would be needed since the server would pretty much be eliminated. Updates would be automatic. Sage does have other products that are cloud-based but this one will not be going that route.

Réponse de l'équipe de Sage

il y a 2 ans

Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.

Deanna
Accounts Receivable (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Sage 300

5,0 il y a 8 mois

Avantages :

Was easy for me to learn since I had been using Quickbooks for many years before this.

Inconvénients :

I found all aspects easy to learn and integrated well with payroll and all other areas of my job.

Shikhar
student (Inde)
Gestion de l'enseignement, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

It is designed to help businesses in the construction and real estate industries manage.

4,0 il y a 2 semaines Nouveau

Commentaires : It is a powerful software solution that provides businesses in the construction and real estate industries with the tools they need to manage their financial and operational processes efficiently.

Avantages :

Sage 300 Construction and Real Estate provides robust project management tools that enable businesses to manage their projects from start to finish. This includes features like project costing, scheduling, resource allocation, and document management.it provides comprehensive accounting and financial management tools, including general ledger, accounts payable and receivable, job costing, payroll, and financial reporting.

Inconvénients :

It can be complex and difficult to learn, which can make implementation and training time-consuming and costly.Limited Third-Party Integration: While Sage 300 Construction and Real Estate does integrate with other business applications, the range of third-party integrations is limited compared to other software solutions.

Prachi
Frontend Developer in Mastro Links pvt.ltd (Inde)
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Sage 300 Building and Real Estate's flexibility is one of its best qualities.

4,0 il y a 4 semaines Nouveau

Commentaires : For businesses seeking to enhance project administration and streamline processes, Sage 300 Construction and Real Estate is a great software option. Professionals in the building and real estate industries favour it because of its adaptability, user-friendly UI, and strong security features.

Avantages :

High learning curve: Some users might discover that the programme takes a lot of practise and instruction to grasp, especially if they are unfamiliar with project management software.

Inconvénients :

Sage 300 Construction and Real Estate's flexibility is a great asset. The software can easily be integrated with other software solutions, such as CRM or ERP systems, and it can expand with a company, accommodating changes in scope and scale.

Lori
AP Specialist (É.-U.)
Construction, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Where are the user instructions available for special reports and features?

4,0 il y a 2 ans

Avantages :

I did not do the integration, that was done by IT and they do not use the same day to day features that most users deal with. I'm sure the system is much easier for the IT people, but it needs to be easy or have instructions available for the every day majority of the users in the office. It seems very easy for day to day use for the majority of the work done in the office, there are just a few reports and features that would be nice to have. Possibly they are available but I'm not sure where to get instructions.

Inconvénients :

We were not provided with any sort of ongoing instructions or help for specific issues that we encountered after we fully implemented and starting using the software. Sometimes it will take a while to get use to something to realize you need other types of reports/information or functions, we had to just learn by trial and error. There is limited space when adding Vendors and no way (at least not know to us) to get rid of a vendor once it is added. We ended up with MANY double entry vendors. Additionally, making a vendor inactive in AP does not stop that vendor from being used in the SM module which creates issues importing. One of the biggest problems we have had is that the PO field allows users to accidentally type in random various characters, such as a / or lower case letters, which causes an error in the program importing. The system does not recognize the random characters which has cause a never ending loop posting. The system should not even allow someone to put in a character it will later not recognize, as we now have no way to get rid of these errors. Even customer service cannot fix the problem. We have POs that now have 492 lines as they are stuck in a loop and every day that we post another line gets added. Also we could use a reference guide on how to run specific reports we desire.

Réponse de l'équipe de Sage

il y a 2 ans

Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.

Rene
President (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Sage 300RE

3,0 il y a 2 ans

Commentaires : I am a moderate user because of my position but I was the person that took on the Service Module back in 2005 as we switched to Sage. I was very disappointed then with the SM module as it was not going to do what I was told it could but it was to late at that point as we had made the switch.

Avantages :

It had the ability to customize features in the program

Inconvénients :

The service module is way behind the times and will be the ultimate reason we leave Sage at some point. Even though we haver added SSO for some time now it still does not change the fact the back office program is the problem. We need more flexibility with departments and costing to meet the real service world. Also in order to make Sage work to meet todays requirements we have had to add third party programs such as Timberscan, Cabbage, hh2 and any even a program to get better access to your data. Sage is exactly the kind of program third part developers want and keeps them in business. Having Sage 300 Re means you will be forced to use other companies to get what you want out of the program. I did not realize how the programs we pieces bolted on and that there not actually built together. Once I knew how the purchasing module had to use Macros to make it work and communicate to the rest of the program was extremely disappointing. The program does not easily allow you to perform the payroll function easily with Payroll companies. Basically you cant get job costing to pickup until you process a weekly payroll to get it on the jobs. You are left handcuffed to do payroll in house when smaller companies want to move that process out of their company. The program was moved into the cloud last year in my company but it is really not cloud based. So you have to work in a remote desktop way verses a true cloud based program.

Réponse de l'équipe de Sage

il y a 2 ans

Thank you for sharing your thoughts on Sage products and services. We strive to deliver the best experience possible for Sage customers. We would welcome the opportunity to connect with you to better understand how we can exceed your expectations in the future.

Kristin
Office Manager ()
Construction, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Sage is complex, amazing and expensive.

4,0 il y a 6 ans

Commentaires : If I wasn't working such long and demanding hours, I would like to look into Sage University educational opportunities...as I do believe many questions I STILL have, could be answered there. ONE THING that would be useful, IMHO, would be a detailed listing of the online classes/tutorials that are available, and the list of topics/subjects that they deal with.

Avantages :

Sage is an amazing product, with so MANY complex programs and modules. There are (literally) dozens of reports and functions that I still know little to nothing about (after 3 yrs of working with the product). It's got everything a general contract would ever need, and then some. Customer support (GOLD) is awesome (tho expensive) . 99% of the time, I have had pleasant, knowledgeable, helpful, experienced assistance from Customer Support. The individuals who work in Customer Support helped me make it that first year, and there is no question of that. Their patience and their availability (and their sense of humor) helped me retain my sanity, that first year (04/14 - 04/15)....hands down.

Inconvénients :

The complexity of it....each module is multi-faceted and highly complex (and complicated). If a person comes on the scene (such as myself) with no prior construction experience, it's very difficult to simply "pick it up". Also, In order to have Gold Support (a genuine necessity, unless the office employee has a degree in accounting...OR...10 years of prior construction experience) is very expensive. We are a small construction company, and the thousands of dollars we pay, each year, for Gold Support, is not an easy check to write.

John
Controller (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Data entry intensive

2,0 il y a 2 ans

Commentaires : Forced to use it due to the initial cost. We are looking to replace at the earliest sensible moment.

Avantages :

It does integrate with many other programs. With the right knowledge, it can be very flexible in reporting. The support is also much better than most programs.

Inconvénients :

Constant and repetitive data entry. Just a few examples... To record payment of multiple POs electronically, the Sage requires individual acceptance for each PO. So when paying 45 POs with one ACH transaction, Sage requires over 100 individual clicks of the mouse as well in addition to keyboard input. Data entry often requires both mouse and keyboard input, making it slower. If you make a mistake on a date entry, (like accidentally entering Dec 45th) there is no indication. No popup, no change of color on the field, nothing. You eventually just have to realize what happened. With acct #s or Job #s, there is a pop up to say it didn't recognize the input. With general ledger entry, Sage does not automatically fill in an amount to balance the transaction. You have enter each line. Seems silly, but that one feature would save many hours over a year. Every other accounting program I have ever used in over 30 years will default to the amount needed to balance the entry, and you merely type over it as you go, but its right there for that last line when you do need it. Just simple, easy, things that could be done that in many years of development have never been fixed.

Mike
President (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Falling Behind the times

5,0 il y a 2 ans

Commentaires : I have used The full suite of Sage 300CRE products long before Timberline was acquired by Sage. Unfortunately it seems that innovation and product/feature development has been very slow since the acquisition by Sage. My biggest complaint over the past 5-years is the lack of web access, which in this day and age is unacceptable, especially in a collaborative environment such as construction. This is why we have transitioned from the PM module to Procore. Fortunately Procore is fairly compatible with Sage300 CRE accounting. It’s just a shame that Sage couldn’t keep up with the times and get a cloud based PM product to market in a timely manner.

Avantages :

Sage 300 cre is robust. It can be all encompassing with “modules”. From Estimating (which is an excellent product) through the accounting modules to project management, the workflow is pretty seamless.

Inconvénients :

The annual maintenance cost for a product that is not SAS is pretty high. It is not clouds accessible and project management modules has fallen behind the times, especially compared to a product like procore.

Réponse de l'équipe de Sage

il y a 2 ans

Thank you for submitting a product review. Your feedback is invaluable to the continued improvement of products and services from Sage.

Ahmed
Planning and project control engineer (Jordanie)
Construction, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best applications for accurate accounting of supply chains

5,0 l’année dernière

Commentaires : Sage 300 keep all supply chain tracking processes on track from the start until after the work is completed, which gives assurances to all supply chain participants that their entitlements and rights are known and thus facilitates transparent settlements.

Avantages :

It is a comprehensive accounting program, useful for conducting audits and reviews of all accounts of suppliers (creditor and debtor). It integrates with many software that is used in project management, enabling users to apply comprehensive management concepts to their projects. I like very much the ease of setup, commensurate with the needs of the project, and its integration with many applications relieves you of double entry and enables you to import or export data as needed. With Sage 300, you will be able to accurately prepare the accounting lists for your supply chains, as you will be able to know the balance of any of the suppliers and delivery dates directly and without the need to search in invoices and files.

Inconvénients :

All is well and after hours of training you will be able to use it efficiently, just needs some updates to the display and some colors to get a more modern look. The program's speed must also be increased so that you can exploit more than one window at the same time.

Michelle
Controller (É.-U.)
Construction, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

User for 25+ years

4,0 il y a 2 ans

Commentaires : Overall, my experience has been very positive. Other peers, and our external auditors, are amazed at how quickly a company our size can complete month-end and year-end procedures and how detailed we can get our reporting.

Avantages :

One of the best things about the software is that the core applications were designed together, unlike other software that tries to integrate applications from several sources. So, Job Cost, Payroll, AP, AR GL and CM flow together very well. Also, the software was originally designed specific to the construction industry so it really incorporates most of the financial needs of our industry.

Inconvénients :

We are running into issues in payroll due to the size of our current file. We are subject to job audits and we have many large projects so we like to keep several years' data in one file. However, Aatrix is not able to generate quarterly reports without archiving some payroll data. Also, it's really nice to have the ability to post to future GL periods. It would be even nicer to be able to roll FORWARD for financial statement the way we can roll back.

Réponse de l'équipe de Sage

il y a 2 ans

Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.

Valerie
É.-U.
Construction
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : SoftwareAdvice

Stay away!

1,5 il y a 8 ans

Avantages :

The Project Management portion works fairly well. The reports are very clunky and hard to work with, but it's possible to get the info you need.

Inconvénients :

The accounting side of this software is horrible! Did you know that you can have a negative debit and negative credit? That's just part of the nightmare. If you want to see all entries going through both AP and AR, they only show up as summary entries. There is no detail as to vendor, invoice # or anything other than the date and amount. It groups AP entries together into batches depending on how you post. If you post 10 invoices in one AP session, it will group all 10 invoice amounts into one lump sum in the AP gl. Even if you go through the tedious process of posting everything individually, you'll still only have an amount to look at. There is no journal like in QuickBooks and Simply Accounting, so there's no possible way to see what was posted during any given timeframe. Nothing is intuitive and everything takes longer than it should. God forbid you need to reverse something. We always had to call the support line to get help, as it was not easy. Sometimes it glitches and values don't get posted from one module into another. Again, you have to stay on your toes to try and avoid this from happening. Phone support is expensive, and good luck trying to do anything without it. I have now switched back to Quickbooks and export my job costs over once per month into the Job Costs module. We spent a lot to switch to this software (including training), so that decision was not made lightly. It was a bit of a pain, but way less painful than having to stress everyday about how to find something, how to reverse something, or how to figure out where something was posted. I'm very technically advanced and I managed, but it wasn't easy. Accounting isn't difficult, and Sage 300 seems to go out of it's way to over complicate the simplest things. Payroll in Quickbooks takes me 30 minutes. Payroll in Sage 300 took me 3 hours. The software is like playing a computer game on a PS4 and then playing on an Atari, seriously!

Sandra
Director of Accounting (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Not a User Friendly Product

2,0 il y a 2 ans

Commentaires : Each time I call customer service, the representative spends time searching the knowledge base and more times than not, they are not able to help.
Doesn't seem that the representatives actually use the product or understands the accounting process.

Avantages :

The add-ins that allow for easier use of the Software has changed the friendly use of the product. Adding excel export has made it much easier to create reports instead of using report writers.

Inconvénients :

The size of the entry, it's too small and you cannot change it. You are limited to the screen that shows and it normally is too little space or area to view. The conditioning is far too difficult. You need to understand some basic coding to properly condition. Formulas also require too much information about IT to properly set up.

Réponse de l'équipe de Sage

il y a 2 ans

Thank you for sharing your thoughts on Sage products and services. We strive to deliver the best experience possible for Sage customers. We would welcome the opportunity to connect with you to better understand how we can exceed your expectations in the future.

ALAN
Controller (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Controller

4,0 il y a 2 ans

Commentaires : The owner/ management likes the various reports I am able to produce from the system. Overall, we are pleased with the Sage product.

Avantages :

all the accounting applications are integrated making it easy to run reports and pull information from the data.

Inconvénients :

Recently have noticed a decline in customer service. It appears it has been outsourced. The telephone connections are poor and it is often difficult to understand their English. Oftentimes they are not able to answer the call and you get put back into the queue which is frustrating. About a year-ago we purchased the Sage Service Operations for workers in the field to submit their hours. We had higher expectations from the software but it has not been as smooth as we were told. Running reports from it is difficult, the workers in the field are not pleased with it and the back office having to spend a lot of time correcting mistakes because the software is not user-friendly.

Réponse de l'équipe de Sage

il y a 2 ans

Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.

Dustin
Office Manager ()
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Sage Customer Service Cannot be Beat

5,0 il y a 6 ans

Commentaires : I highly recommend Sage 300 to any contractor out there. It's ease of use and numerous modules make tracking things like inventory, job costing, cash management etc a breeze. All modules sync up to the General Ledger and at the end of each month, we are able to see how we are progressing. This has helped us catch numerous mistakes on our end. Whenever there is a problem, we will phone the Sage call center. They are able to troubleshoot things in no time. Not only do they help fix the mistake they also teach you how to spot them yourself. The odd time we have had to escalate a problem to the programmers they always end up contacting us back the same day. I started using Sage 2 years ago with very little knowledge of the platform and accounting in general and through the proper training, customer service, excellent help articles and Sage U I can confidently say that I have mastered this program. I could never see myself using another product after Sage 300.

Avantages :

Ease of use Customer Service Training and Sage U Reporting Custom Reports to fit your business needs.

Inconvénients :

Other than the odd Software Glitch which Sage is more than happy to fix I have no real complaints. Anytime I seem to bring something up that would make the product better Sage seems to be working on/implementing that change.

Janna
Controller (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Catch up with the present!

4,0 il y a 2 ans

Commentaires : Having worked with several different programs, for the most part, it is no worse or better than another. They all have their issues, but Sage is definitely not a program you can just 'step into'.

Avantages :

It was in place when I started working here and is fairly easy to use once you learn the quirks. It does well for Job Cost Accounting.

Inconvénients :

The fact that simple things, like making a GL account inactive are not available. We have been using this software for MANY years and the fact that we cannot remove unneeded accounts, payroll deductions, and codes is ridiculous! It makes it cumbersome and a nightmare to pull some reports! The fact that SAGE ERP doesn't even talk to SAGE Accounting says a LOT!

Réponse de l'équipe de Sage

il y a 2 ans

Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.

Glen
Controller (É.-U.)
Construction, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review

4,0 il y a 2 ans

Commentaires : We've been contemplating purchasing additional modules/products for some time now, such as the paperless invoice routing and the project manager module, but we haven't because we can't get a live demo to go over the features of each. I have some users, especially with the project manager module, who need to see a demo of the software and be able to ask questions. I know you have videos that we can watch, but the operations managers are not going to stop and watch them. I also know that you have spec sheets available, but some people are old-fashioned and they want a live demo where they can ask questions and see how it works. We've been looking at the paperless invoice system for about 4 years, and the project manager module for about one year, and I think we would purchase both of them if we could reach a level of comfort.

Avantages :

It's mostly easy to use. Ease of use.

Inconvénients :

I have complaints from some of the users that some reports don't total correctly.

Réponse de l'équipe de Sage

il y a 2 ans

Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.

Deborah
Accounting Tech (É.-U.)
Comptabilité, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Features

4,0 il y a 2 ans

Commentaires : Overall I can find, research just bout anything as I learn the system.

Avantages :

Once learned the program parts for my position I can work through most anything with ease.

Inconvénients :

There are still missing features. Cannot pull a report by customer name under the inquiry option only the customer number. You cannot pull up a customer by customer name in service management when creating the work orders. You cannot adjust an invoice in service management unless you post over, then void and then make corrections. And finally unless you know the whole system reports can be quite complicated. WE are not able to export information in Service Management to excel as we need. WE have to pull reports from multiple areas to get information. Have ot been able to import documents to attach to the work orders.

Réponse de l'équipe de Sage

il y a 2 ans

Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.

John
CEO (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Timberline Customer Support

4,0 il y a 4 ans

Commentaires : We are a $30M A&E/Construction company.

Avantages :

Decent functionality once you get it working. Price to function seems good. I have a hard time saying anything else good. If you can live with the cost of frustration, you will probably eventually say its worth it. I've used it for 10 years!

Inconvénients :

Sage provides almost "ZERO" support. Don't let them lie to you. I have used this product for over 10 years and my level of frustration remains very high. They will not support you after the software/conversion is done. You get pushed to a very few, custom Crystal Report writers who are incredibly overloaded. So all the promise of great dashboards, custom reports (which you have to have! For your own business!) is for naught. Just add 6 months to your process which is absolutely not an exaggeration. Let's just say it like it is. After the sale, Sage does not care about you.