Avis clients sur GoodHire

Background Checks with a Human Touch

Avantages :

The system is extremely easy to use. I personally was in the industry for 12 years prior to moving on to my current role, so I'm still up to date on systems like this. However, in my new role I'm training a team that is starting from scratch on the whole process - and inside of our first two checks they're logging in and generally able to navigate around and read/process reports with little problem. The UI/UX is intuitive and the system does a fantastic job of hand-holding through complex processes such as state-specific forms and the pre-adverse/adverse action workflow. Also, while it says "software", it should be noted that our account rep Jory is a bona fide rockstar. She's incredibly proactive, helpful, and is a joy to work with. Beyond that, I can speak to the fact that they are well up on their compliance enforcement as well, which is a mission-critical piece when dealing with a CRA. Given some of the issues inherent in working with one of the bigger fish (and I did work for one of the biggest), I'd strongly recommend looking into GoodHire if you're shopping for a CRA.

Inconvénients :

Just about the only thing is that because they aren't one of the biggest fish, the system still has a few quirks that the bigger ones have mostly ironed out by now. Minor things like, for example, not being able to order a SODB search as an a la carte...or the ability to run searches in Canada. The thing is, all of the above will be addressed in time, I'm sure. I work in product, I get what comes with the territory of a packed tech roadmap. It's comfortably outweighed by their competence and friendly service when it comes to the baseline functions of background checking.

GoodHire does GoodWork

Avantages :

This is the easiest thing in the world to use. I love their customer service, they put a proposal together quickly for me and were able to give me different background check options for different positions in our office. I love being able to send out the background check through a link. The website is very easy to use and the print out backgrounds are very easy to read and their turn around is so fast. I can't say enough good things about this company.

Inconvénients :

I live everything about the software, I have been really happy with it.

User friendly - but terrible TAT

Avantages :

I liked the platform and how easy it was to run a background check. Very user friendly.

Inconvénients :

TERRIBLE turnaround time. Reports take far too long to come back which would result in me losing candidates.

Recommending GoodHire

Commentaires : I researched a handful of different companies to do background checks and was highly recommend GoodHire. I now recommend GoodHire to others as an easy-to-use platform that is affordable and quality.

Avantages :

Easy interface; affordable for a small, start-up nonprofit like ours; great customer service; VERY fast turnaround

Inconvénients :

Would appreciate having a way to do background checks for people without social security numbers in order to increase the inclusivity and equity of our team and community to include those who are undocumented. I'd also like a way to cancel the background checks if someone has not filled out their information.

Very Satisfied with this company

Commentaires : We have been very satisfied with GoodHire. The system is fast and dependable and the very few times we have had problems the phone service has been friendly and excellent.

Avantages :

Very reasonable priced, very efficient and fast, very easy for us and our clients to use

Inconvénients :

There are no drawbacks with this product.

GoodHire Review

Commentaires : Overall, we are very pleased with GoodHire. Their reports they give us give us everything that we need and and processed in a timely manner.

Avantages :

GoodHire has been a great background search tool for us. Their user interface is easy to use and their reports come back quickly. They setup the reports to pull all data that is required by your company.

Inconvénients :

Since we have been using this software, we have not had any issues. We have not seen any cons as of yet, which is a good thing.

Nice Product, a bit Pricey

Commentaires : I like what they have to offer, especially as far as customer service. It's really easy to run a background check and allow a candidate to schedule their own drug screening. Basically, you enter their name and email address (which you likely have from their resume,) and they approve to be checked and submit to a drug screening. It's been really easy, especially when you have remote candidates like us.

Avantages :

- Easy to use - Customer service is VERY helpful. I've messaged their live chat reps several different times and always had a good experience. - Clean interface, easy to export/read reports - Customizable but automatic notifications

Inconvénients :

- Background checks took at least a week to complete. This isn't necessarily uncommon, but when you're in an industry where quick turn-around is essential, it's not great. - A little pricey. While a background check and drug screening may not be cheap, the add-ons like MVR and education checks add up quickly.

Easy to use, quality Background Check Tool

Commentaires : Goodhire works!

Avantages :

GoodHire is easy to use, quick to provide results and so far, hasn't made any errors I'm aware of.

Inconvénients :

No real cons, other than it GoodHire doesn't integrate with our ATS (JazzHR.)

Easy Background Checks

Commentaires : I used this the last time I had to run a background check on a new hire, and it made the process extremely easy. The UI is excellent, automation of previously cumbersome processes, progress reports, etc.

Avantages :

Proactive communication (progress tracking), UI, ability to create your own packages (purchase just the reports needed), and the support is excellent (I got very quick response)

Inconvénients :

I wish there was some way to pay a rush fee for certain elements to go faster (obviously there are limitations when there are dependencies on external agencies)

Would recommend

Commentaires : Having GoodHire integrate with our ATS and our HRIS system has allowed for seemly process during on boarding.

Avantages :

The ease and functionality of the platform make this tool very efficient for our use.

Inconvénients :

I wish I didnt have to click into the platform to get the information that was provided in an email. Outside of that, no other complaints

Background checks in lieu of drug testing

Commentaires : We have given second chances to several people. The detail in the report is excellent.

Avantages :

What I like about the software is that in a matter of moments you have results. No waiting around. It is fast and easy to use.

Inconvénients :

Sometimes a crime/conviction is not listed because the agency does not participate with online reporting - NOT really about the software though is it?

The Best Background Check Around

Commentaires : From the point of contact when I expressed interest to actually using the system, the overall experience has been great. We will be using this service next year.

Avantages :

The simplicty and ease of running the check makes this, hands down, the best service we've encountered. Not only is it easy to run the check but I can see the status of all those pending and if there are alerts going through that process is equally as easy. It is very user friendly.

Inconvénients :

When manually entering the email address, it would refuse to accept it the first time. This happened quite a bit.

Very good company to work wirh

Commentaires : Very good!

Avantages :

You all are so easy to work with. The employees are pleasant and helpful. We have gotten all our issues resolved that we had and you all really listen to us.

Inconvénients :

I recommended your product to another school and unfortunately you could do not match the price that you give us and the school went with another company. I was a little surprised since you were so good to work with when we were setting up with you.

Quick turnaround

Commentaires : Friendly customer service. I am setting up an Airbnb-type network of host homes for international students, and GoodHire does the required background checks for potential hosts. I am able to assure our students that our hosts have no criminal backgrounds.

Avantages :

GoodHire has been an invaluable help for my organization. It is simple to use and they send me results within 1-2 days.

Inconvénients :

I have had no problems with them. I have used them infrequently.

Excellent Customer Service

Avantages :

user friendly and the most excellent customer service

Inconvénients :

nothing, its awesome in every way and customer service is top notch.

The Best HR Solution to Background Checks & Drug Testing

Commentaires : I put total trust in their service to meet all of our compliance needs.

Avantages :

The complete series of checks and tests that are available.

Inconvénients :

Since we work and serve in a global economy and we trust GoodHire for the quality work and ease of use it would a great asset to our organization if we could also use more international background checks through their platform.

good value for dollars

Commentaires : great

Avantages :

easy to use and results quick to aid with hiring practices

Inconvénients :

All good and no cons. I use this software in a second company I work for

Goodhire Review

Commentaires : We have loved using it. The price for the quality is amazing.

Avantages :

I love how easy this software is to use. We are doing background checks weekly and the ease of it makes all the difference. It's also super user friendly when it comes to viewing the reports.

Inconvénients :

It isn't designed for volunteers as much as it is for employees and that confuses our volunteers sometimes.

No issues in 2 years

Avantages :

It is VERY simple to implement background checks and screenings. I've only needed to contact support 1x in over two years, and it was due to an error on my end - they were quick to remedy and help me correct.

Inconvénients :

I do not have anything negative that I can share about this product. It's worked as designed with simplicity, every time I've used it.

Helpful Tool

Commentaires : We use this software during our hiring process and it is very helpful in determining who we are sending out to potential clients.

Avantages :

I like the ease of use, but I found that when an alert comes back, giving the potential employee a chance to provide an explanation of the occurrence is a great feature.

Inconvénients :

There is nothing I have found that I do not like about this software.

GoodHire is wonderful

Avantages :

It is very easy to use and if there are ever any mistakes on our end a quick email to their team has it fixed in no time.

Inconvénients :

I haven't really found anything that needs improvement yet.

Best value and user friendly

Avantages :

The price and features when running a report because everything has a description/explation as well as help available step by step

Inconvénients :

Proccessing times sometimes are too long.

Great Company

Commentaires : We have signed up and started to use GoodHire, We are so impressed by it. What a great decision to move forward. We use it for Pre-employment screening

Avantages :

Timely results, Ease of operation

Inconvénients :

Nothing I can think of

Employment checking

Commentaires : Meets our new hire needs

Avantages :

Ease of use along with pre-packaged options.

Inconvénients :

Took a while to navigate, otherwise no issues.

Quick, Easy and Fast

Avantages :

The product is easy to use, and I get the results quickly! If there is any "slow down" I receive an email to let me know the stages of the background check.

Inconvénients :

I haven't found any cons at all! The product has been great for almost 2 years of use