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Avis clients sur airSlate SignNow

En savoir plus sur airSlate SignNow

SignNow est une solution de signature électronique primée et utilisée par des millions de personnes pour signer, envoyer et gérer électroniquement tous types de documents.

En savoir plus sur airSlate SignNow

Avantages :

The ability to have clients sign anything virtual makes the process quick and easy especially when you work in real estate and require multiple client signatures on documents.

Inconvénients :

When you login, it's a bit of a mess to see of the different contracts.

airSlate SignNow - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,3
Fonctionnalités
4,4
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,7/10

airSlate SignNow a reçu une note globale de 4,6 étoiles sur 5 d'après 526 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (526)

Gagnin
Gagnin
Agent immobilier residentiel (Bénin)
Utilisateur LinkedIn vérifié
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Logiciel de gestion

5,0 l’année dernière

Avantages :

Ce logiciel est un logiciel qui nous permet le digital signature.

Inconvénients :

Ce logiciel n'a aucune conséquence négative.je vous invite massivement de l'utiliser.

Richelle
Richelle
Service provider (Cameroun)
Utilisateur LinkedIn vérifié
Internet, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

signNow is one of the best online electronic signature software.

5,0 l’année dernière

Avantages :

I used signNow to sign and digitally verify legally binding documents. I am very satisfied with the ease of use of this service. It is fast, easy to use, and works on any device. I particularly like the electronic signature feature, which has allowed me to sign documents quickly and easily. The email sharing feature is also very convenient for sending documents to third parties. The signature status has allowed me to easily track the status of my signed documents. The document and form management is also very convenient for organizing my documents. The alerts are also useful in keeping me informed of important updates. I highly recommend signNow to anyone looking for an easy-to-use and efficient digital signature service.

Inconvénients :

Apart from a few connection problems, I haven't encountered any major problems with this package.

Katie
Admin (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Decent Digital Signature, but Not the Best Out There

4,0 il y a 2 mois Nouveau

Commentaires : Our business implemented SignNow via API with our proprietary CRM. We enjoyed the feature as it worked, but there were many flaws with the API including expiring keys, and some connection downtime.

Avantages :

airSlate SignNow was a helpful tool for our business because it allowed for digital signatures, which helped take our business in the virtual world.

Inconvénients :

I least liked SignNows customer support. Whenever we had an API issue, we had to go back and forth via email with their admin team to get it resolved. I would have preferred a phone call.

Steve
Sales Manager (É.-U.)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

I don't think they have a Support Team

1,0 il y a 9 mois

Commentaires : Terrible experience. I never write reviews but I did in this case because the treatment was so bad

Avantages :

None, they didn't respond to my requests to cancel the service

Inconvénients :

Their Support team is terrible. Its noon on the east coast and nobody is even working to help customers. I requested to cancel my account, they didn't cancel it.

Réponse de l'équipe de airSlate

il y a 9 mois

Steve hi! Very sorry to read all of this! Did you email support@signnow.com? Or please let us know your email. If you haven't received anything from us by the time this review went public, of course. Unfortunately, we see no email, no last name here, so it is impossible to find you in our system right away. Please let us know more and we will address the issue ASAP. Thanks!

Ahmed
Human Resources Manager (É.-U.)
Import/Export, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

airSlate SignNow Is Reliable and Accurate to Use

5,0 il y a 3 semaines Nouveau

Commentaires : The experience I have with airSlate SignNow is exceptional.

Avantages :

airSlate SignNow is a reliable and easy digital signage solution that suit our needs. I like the amazing capabilities and simplicity of the interface of airSlate SignNow.

Inconvénients :

Since I started using airSlate SignNow, it has been flawless and easy to manage.

Lucy
Owner & CEO (Turquie)
Meubles, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Can't do without signNow for our agreements

5,0 l’année dernière

Commentaires : We switched over to signNow after having enough of our previous e-sign tool. Performance was the most important factor for us as we had a couple big deals fall through in the past due to errors with the signing process. And so far, signNow has been very impressive. We haven't ran into any performance issues, and all the other factors like integrations, data safety, ease of use, etc., are pretty good too.

Avantages :

signNow provides a much smoother service than other e-sign tools I've tried in the past. Namely, the PDF scanning feature, the smooth field alignment, good uptime, and all the compliances makes it very hassle-free to use. We usually scan our docs but we had to create several docs from scratch as well and the template library was very helpful when doing so because you don't have to do everything form the beginning but can just pick a standard agreement and edit where necessary.

Inconvénients :

I can't think of anything mahor to complain about, but I think the pricing could be an issue for some SMBs. Maybe more plans to cater to all plrice ranges would be helpful

Laura
Managing Partner (É.-U.)
Cabinet d'avocats, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great Value for the Price

4,0 l’année dernière

Avantages :

I love the fact that SignNow is not DocuSign. There was just no way I was spending an arm and a leg for that, no matter what kinds of bells and whistles they wanted to throw at me. In this day and age people are just not going to print, sign, and return documents -- or if you ask them to, it will take 3-5 business days. With SignNow sometimes I get stuff back in 3-5 business minutes. It hugely speeds along processes that otherwise take days for me to get through.

Inconvénients :

Sometimes it feels a little clunky getting the fields placed where I want them. They do have some template features but it seems kind of complicated to set up. It would be great if they had some kind of AI integration that intelligently predicted where I wanted signatures/fields to be, and what to call them. It would also be great to be able to bulk-edit fields.

Thanh
Administrator (Canada)
Télécommunications, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

SignNow Review

5,0 l’année dernière

Commentaires : We have been using this for several years. Great service and works well.

Avantages :

Inexpensive, simple interface, custom fields, ability to batch send to participants with custom message.Ability to save documents with incomplete signatures is useful (i.e., documents don't time out where you would need to get signatures from everyone again).

Inconvénients :

Lacking certain features, not easily customizeable.

Heidelyn
Civil Services Associate (Philippines)
Informatique et sécurité réseau, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

SignNow Easily

5,0 il y a 6 mois

Commentaires : Overall very Nice and Very Helpful for everyone its easy to use.

Avantages :

I like it almost of the options and its very okay for me all of it.

Inconvénients :

The one with single sign. You can improved that.

Ariff
Ariff
Retail optometrist (Malaisie)
Utilisateur LinkedIn vérifié
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Document editing made easy

5,0 il y a 3 mois

Commentaires : I use signnow to upload pdf,edit and put signature on it.i did it for free.

Avantages :

Its value for money.the basic plan cost less than 10$.i also like it has the antivirus scanning aspect after we upload document giving more security.

Inconvénients :

As much as i like all the feature,the user interface a little bit confusing for me.also,when i upload jpeg,its harder to edit compared to pdf

Grant
Financial Adviser (Australie)
Services financiers, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very cost effective for the basic option

5,0 il y a 7 mois

Avantages :

airSlate has a ton of great functionality (I did a trial of the full suite) but I have pretty much only used the basic SignNow plan for several years because it does the job. The drag and drop for the signature request, date, text fields, etc. are easy, and support is really good. I wanted it so people could only sign by drawing the signature, and they updated the settings for me.

Inconvénients :

The cheapest plan doesn't really have any custom branding

Kevin
Service Coordinator (É.-U.)
Hôpitaux et soins de santé, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Outstanding business solution

5,0 il y a 5 ans

Commentaires : We are able to have contracts, hiring paperwork, employee reviews all completed without having to rely on the involved parties being physically present.

Avantages :

The ability to upload forms and create templates. Document groups - like sending a virtual packet. The ability to have multiple people fill out their portion of a document at the same time.

Inconvénients :

Poor support. I haven't had to use the support often, but the times I have it was very difficult and laborious on my end.

Christopher
Investor (É.-U.)
Immobilier, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

SignNow does the job

5,0 il y a 9 mois

Avantages :

Comes free with US Legal Forms subscription and provides digital signature services and links to e-notary.

Inconvénients :

A little unintuitive to operate at first.

Shawn
IT Manager (Trinité-et-Tobago)
Emballage/livraison de marchandises, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great Digital Signature Tool

4,0 l’année dernière

Avantages :

Very easy to setup and the interface is very easy to navigate. Allows you to create links for others to sign

Inconvénients :

The pricing gets high very quickly ... limited number of templates

razakou
razakou
freelancer (Togo)
Utilisateur LinkedIn vérifié
Art/artisanat, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Document Storage

5,0 il y a 2 ans

Avantages :

this software helps for electronic signature and exoecially with Document Storage.

Inconvénients :

the dowloading of documents after signature need more strenght

andreas
capital markets (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software if you work in the real estate industry

5,0 il y a 2 ans

Avantages :

if you don't have a pdf editor, signnow lets you add text to each document which makes it convenient. The ability to have clients sign anything virtual makes the process quick and easy especially when you work in real estate and require multiple client signatures on documents.

Inconvénients :

When downloading a document you can not add any changes to the document which can be an inconvenience.

Monika
Monika
Student (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great alternative to docusign

4,0 il y a 2 ans

Avantages :

This software works the same as docusign but It’s more straightforward.

Inconvénients :

Some features could be improved such as when signing a document, the pop-up boxes will cover up words on the document that I need to see in order to fill out correctly.

Mark
Mark
VP (É.-U.)
Utilisateur LinkedIn vérifié
Assurance, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Perfect for people with low volume of e-signatures

4,0 il y a 6 ans

Commentaires : We've had a great experience. However, they changed their plan design and when doing so, it bumped me out of phone support and down to email only support.

Avantages :

SignNow is affordable yet give some very advanced features. My favorite feature is where you can create a link for people to access a reoccurring form to fill out. This is very helpful when selling insurance over the internet. People come to my website and buy insurance without me involved.

Inconvénients :

Simple tasks such as selecting multiple documents at once or deleting batches of documents isn't available. You would think something this simple would be included. Perhaps they will add this in the future.

Réponse de l'équipe de airSlate

il y a 6 ans

Dear Mark, many thanks for your detailed feedback from an experienced user of SignNow! We are happy to know you find signing links' generation convenient and handy for your business :) I'll pass your comments about selecting/deleting multiple documents to our developers team! Thanks again!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to use esigning software

5,0 il y a 4 ans

Commentaires : Amazing product that is vital to the daily operations to my company. My team send out all of our employment contracts via signnow

Avantages :

Cheaper then docusign. Simple to learn and easy to sign out contracts. On the user side its also easy to sign. Every activity is documented.

Inconvénients :

I wish the templates were easier to make. I wish it could integrate with our SharePoint so that documents would automatically be stored when its sign by all parties

Réponse de l'équipe de airSlate

il y a 4 ans

Many thanks for your super positive feedback! We are happy to know IT professionals appreciate our service! Please note that signNow actually has a recently updated integration for SharePoint. You can read the details on our site here: https://www.signnow.com/integrations/sharepoint Hope this helps!

Dimitrios
Web development (Grèce)
Design, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Best sign platform

5,0 il y a 2 ans

Commentaires : Use it for my taxes. I love it

Avantages :

Ease of use, very friendly. Use it for my taxes and is pretty straight forward

Inconvénients :

Nothing bad yet. I will use it more to see if something wrong

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A good e-sign solution that is really affordable.

5,0 il y a 7 ans

Commentaires : A good e-sign product that isn't expensive.

Avantages :

Features that allow smart signing by URL and robust validation options. They also offer a cool feature called a signing link which makes it easy to use a tiny URL instead of a long one.

Inconvénients :

Support is pretty slow. Also, for a year or so they were constantly changing between two brands, SignNow and CudaSign. I think they were switching from one to the other, then decided to revert back. Sometimes this caused confusion as links changed and logins didn't work, since we were attempting to login to one URL when it changed to another.

Brianna
Brianna
Front Desk (É.-U.)
Utilisateur LinkedIn vérifié
Sécurité et enquêtes, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

SignNow

4,0 il y a 4 ans

Commentaires : I have had a great experience with SignNow, I have using it for 2+ years now without any issues.

Avantages :

I like that you are able to edit almost any document and add your signature to send it to the recipient.

Inconvénients :

I dislike nothing really, I use the software to sign documents sent to me from my colleagues or other partnership companies.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Transport routier/ferroviaire, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

SignNow: Easy to use

5,0 il y a 3 ans

Commentaires : SignNow has been a good experience for us. It has helped us with getting documents to customers and getting them signed, which is essential for our business.

Avantages :

Fairly quick set up process. Easy to edit templates once they are set up. We have several people using one log on, which has worked well for our purposes.

Inconvénients :

The only negative thing that I can think of is some feedback that we have received from customers that we have sent forms to, and that is that you have to download the app in order to fill out the forms. We have found out that you don't actually have to download the app, but the link to take you to the forms without downloading the app is not in a super obvious place.

Mark
Mark
Independent Consultant (É.-U.)
Utilisateur LinkedIn vérifié
Services juridiques, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Awful support and inadequate instructions

2,0 il y a 6 ans

Commentaires : Frustrating not being able to get any support whatsoever. They will probably say, "Oh he had a trial account." My response: If you prohibit trial users from accessing support how can they adequately *try* (as in "trial") your product? A "trial" means I have the opportunity to explore and experience all aspects of a online service. If I (presumably) must pay first before I can access any kind of support, why offer a trial? You have many competitors, so it's not like potential customers can't just delete their SignNow account and find a better product/service. That's what I did.

Avantages :

Nothing. I tried to use it three different times but the instructions were practically nonexistent, or if available, the company does not make it easy to learn how to use their product. I'm sure they will say, "But look, watch this video or read this KB article, etc." But if a customer has to search, not find what they need, then go to reach out to support only to find that there is no support, a post-hoc explanation does not do me (or other customers) any good.

Inconvénients :

Zero support. Your only option is "SignNow University" where you can search in vain for answers to your questions. No support chat. No support phone number. No support email address.

Réponse de l'équipe de airSlate

il y a 6 ans

Dear Mark, we are sad to read you had so many troubles during the free trial! Please, email us more details on the nature of the problems you were experiencing to: care@signnow.com and/or premium@signnow.com We would like to extend the free trial for you and additionally provide personalized support to make sure you use SignNow functionalities to the fullest! Many thanks in advance for your cooperation!

David
Marketing Director (R.-U.)
Télécommunications, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Cost effective and intuitive

5,0 il y a 2 ans

Commentaires : Seamless.

Avantages :

The price is ridiculously good value for money, particularly if bought with PDF Filler. Adding signer roles is intuitive and can be done in sequence and on selected fields.

Inconvénients :

The automatic detection of fields from imported files sometimes fails. More font options on created fields would be a nice to have.