15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

En savoir plus sur Make

Outil d'automatisation du flux de travail pour vous débarrasser des tâches répétitives.

En savoir plus sur Make

Avantages :

Customer support is great. Amount of apps and integrations constantly being added to the system.

Inconvénients :

It's a bit unclear exactly what is happening that counts against your limits, but the lowest paid plan is so little I upgraded to that when I needed to.

Make - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,6
Fonctionnalités
4,7
Rapport qualité-prix
4,8

Probabilité de recommander le produit

9,1/10

Make a reçu une note globale de 4,8 étoiles sur 5 d'après 379 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (379)

Pieter
Pieter
Director
Utilisateur LinkedIn vérifié
Institutions religieuses, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great competitor to Zapier, but not for everyone

3,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
charlotte
Founder & CEO (France)
Mode et vêtements, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Super Outil d'automation : puissant et complet

5,0 l’année dernière

Avantages :

Super outil no code, gratuit qui nous permet d'être autonome et de ne pas solliciter une ressource dev, peu disponible pour des sujets marketing et qui nous permet de connecter nos outils sans payer une app ou un presta

Inconvénients :

mieux d'avoir un peu de connaissance de code pour plus de puissance

Yann
Responsable informatique (Allemagne)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Impressionant / Indispensable

5,0 il y a 2 ans

Commentaires : Le gain de temps est x20 sur l'utilisation des API

Avantages :

Produit simple d'utilisation, accéssible à tous. La gestion des API très facile. Dispose également d'une communauté

Inconvénients :

Pas de traduction en francais, un support pas toujours efficace.

Pascal
Pascal
Formateur Coach personnel et professionnel. Intervenant en Marketing, Management et LeaderShip (France)
Utilisateur LinkedIn vérifié
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Ça va littéralement révolutionner mon activité et mon temps de travail !

5,0 l’année dernière

Commentaires : e vais automatiser de nombreuses tâches pour gagner du temps précieux. Cela va également m'aider à améliorer mon service pour mes clients. En utilisant des outils gratuits ensembles, je peux améliorer l'expérience de mes clients et automatiser des tâches qui ne pouvaient pas être automatisées auparavant.En somme, vous faites plus, vous fournissez un meilleur service, vous gagnez du temps et vous économisez de l'argent.Bien que j'aie passé quelques heures pour finaliser mon premier scénario, il m'a fallu un peu de temps pour résoudre un problème. C'était un peu frustrant, mais je suis heureux d'avoir pu le résoudre. Le service que cela me rend maintenant est beaucoup plus bénéfique que l'inconvénient initial.

Avantages :

Ce n'était pas hyper simple pour moi au départ parce que je découvre ce logiciel.Mais j'adore ! J'imagine déjà tout ce que je vais pouvoir automatiser. Un gain de temps précieux pour les solo-preneurs qui ne délèguent pas encore toutes leur tâche.Cela va permettre à moyen terme d'avoir plus de temps à se consacrer à son activité plutôt qu'à toutes les tâches en backstage. Pour l'instant je ne vois pas de limite à ce que l'on peut faire.

Inconvénients :

La prise en main n'était pas évidente pour moi au départ. Est-ce dû au fait que je découvrais le logiciel et que je n'avais jamais utilisé de logiciels similaires auparavant ?Possible. Quand un logiciel t'apporte autant, je ne peux pas parler de points faibles.

Marine
No code Solutions Engineer (France)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Meilleurs outils d'automatisation selon moi

5,0 il y a 9 mois

Avantages :

La présence d'intégrations natives mais aussi la possibilité de faire des call API. Les fonctions et différents modules permettent de manipuler la donnée avec beaucoup d'aisance

Inconvénients :

Le fait de payer par opération fait parfois grimper la facture si le scénario est mal pensé

Michael
Freelance (France)
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

un indispensable pour moi

5,0 l’année dernière

Commentaires : J'ai découvert ce logiciel lorsque je me suis intéressé à l'automatisation des taches quotidiennes. J'ai d'abord débuté par une solution concurrente. Mais Make m'a facilité le travail.L'interface est vraiment simple.

Avantages :

Beaucoup de possibilité, très visuel.J'ai trouvé toutes les applications que j'utilise pour les automatiser.Les modèles pré établie aide également a se donner des idées.

Inconvénients :

Un peu compliqué a mettre en place au début. Mais dès qu'on a le logiciel en main ca va tout seul.

Killian
Consultant marketing digital (France)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Un outil pour tout automatiser

5,0 il y a 2 ans

Commentaires : Grâce à Integromat je pu facilement automatiser le traitement des données de mon entreprise.

Avantages :

Integromat est un super outil pour automatiser des applications / API. L'outil dispose d'une interface agréable et de nombreuses intégrations. Sa tarification est plus abordable que celle de ses concurrents.

Inconvénients :

Le support est un peu long et donne peu de visibilité sur le suivi des tickets.

Laurent
Directeur (Maroc)
Internet, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

révolution à l'agence

5,0 il y a 7 mois

Commentaires : Pour une petite agence comme nash-digital.com l'utilisation de Make est une révolution car elle nous permet de ganger énormément en productivité.

Avantages :

Nous utilisons Make pour toutes les taches liées à Wordpress et qui permettent de gagner du temps.

Inconvénients :

On a eu des difficultés techniques parfois. Ce serait bien que make propose des tutos en plus des templates.

Jérémy
Marketing (France)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Perfect

5,0 il y a 3 ans

Avantages :

Le support est très réactif, c'est apprécié.

Inconvénients :

Sa facilité d'utilisation et son intuitivité.

Rakotoniaina
Rakotoniaina
Graphiste (Pays-Bas)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Programme no code

4,0 il y a 9 mois

Avantages :

Make est à la fois simple et puissant. J'ai utilisé zapier mais ce qui me convient le plus c'est make

Inconvénients :

Il faut avoir un sens de programmeur au moin.

Christian
Christian
CEO (Italie)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Alternatives envisagées précédemment :

Amazing Software

5,0 il y a 2 mois

Avantages :

It’s the easiest way to connect workflow and automate process

Inconvénients :

I don’t know exactly.. I think the only things is the number of app social to connect. There isn’t TikTok and YouTube. This 2 app is so important to automate social workflow

Kinzi
Creative Content Creator and Adult Industry Influencer (É.-U.)
Divertissement, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Make Up Your Mind & Use Make!

5,0 il y a 2 semaines Nouveau

Commentaires : Make is Amazing: Make Up Your Mind & Make Your Life Easier & USE MAKE! This is Not a Paid Review, This Is Not an Employee Of The Company, This is a Woman In The USA Who Utilizes Free Tools In Creative Ways To Make Never Before Made Workflows By Integrating The Free Tools On My Free Tool List. Make Is In My Top Three FYI. Use It & I’m Sure It’ll Be In Your Top Three As Well!

Avantages :

Make Has Done What It Needs To As A Tool : Make My Life Easy. I Work in Social Media & I Own Multiple Brands & I Run Many Accounts. Since I’m Bootstrapping My Businesses To Success, I Was Quickly Looking For An Alternative Tool To Zapier, Make Was My Choice. However I Soon Realized, Make Is NOT AN ALTERNATIVE TO ZAPIER. Make Should Go Hand in Hand W/ Zapier. Using Both Tools Can Automate Your Workflows & Get Your Objectives Done, Leaving The Most Valuable & Priceless Thing That You’ve Been Wanting : Time That You Can’t Buy Back. Make Has Many Use Cases, Too Many To Name. But You Can Automate Processes & Integrate Apps To Get Tasks Done Without You Manually Doing Them. Use It For Complex / Creative Workflows, Or Use It To Add Extra Security On Your iPhone To Track Your Phone If Ever Stolen… It Can Do Many Things. & It’s a Must Need To Use Tool in My Tool List!

Inconvénients :

I Least Liked The Limit on Make Of The Free Tier! Only Because I Think If Other People Were Able To Experience More of What Make Can Do Without Being Pushed To Buy Access To The Product, That It Would Sell Itself.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services d'information, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good value in case of simple flows.

2,0 il y a 7 mois

Commentaires : Overall, integrating this with a custom developed platform was a painful process.
It is an excellent tool for small to medium businesses that need to automate light processes (like requesting feedback after an order was placed, or autoreplying); but it falls short when it is needed for integrating with other custom APIs; as an example: a JSON schema cannot be defined upfront, it can only be inferred from an actual endpoint call - meaning that the model that Make suggest, may not reflect the actual response that will be received in various scenarios.
The model definitions, are stored in a data store (which is also part of the platform), but the data store is extremely limited in terms of what it can store vs cost; so for custom solutions the costs will increase rapidly.

Avantages :

It provides a friendly and easy-to-use interface for defining and maintaining simple flows - these are called scenarios and they are comprised of tasks. It has connectivity with a wide range of services (pretty much all mainstream social apps, chat apps and email apps) The interface also allows you to see the general status of the execution, along with stats like number of running instances and an overview of completed/ failed scenarios. Also, the fact that this is provided as a SaaS solution made it appealing from a setup & configuration point of view.

Inconvénients :

It is lightweight, meaning that anything above defining a simple flow that sends messages to a number of persons is extremely hard to implement. Although it has support for JSON or for calling web APIs, this is cumbersome, even for a technical user. In a similar fasion, it comes with the ability to define webhooks, but these are generally focused on mainstream social media platforms. Additionally, the active scenarios overview is extremely light, it does not give information about the actual tasks, only about the scenario itself - at times, this made it hard for the business users to determine what had gone wrong.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Supercharge your workflows with Make

5,0 il y a 3 mois

Commentaires : I would highly recommend Make to any business looking to get into automation or add more power to their workflows. It has expanded my horizons to workplace automation and operational efficiency in ways I didn't think were possible.

Avantages :

Make is a game-changer for business of any size, and has allowed our team to supercharge its workflows. We've created automations that are far more powerful than any native integrations on our platforms (i.e. Jotform's Monday.com integration, which doesn't support all column types like Make does). Make's customer service team is also top-notch and goes above and beyond to help problem solve.

Inconvénients :

The only thing is that I wish the error reporting information were more direct/helpful. That being said, if you read the documentation provided it explains everything. Sometimes the error reporting just goes over my head and/or can take a while to troubleshoot.

Arjun
Arjun
Co-founder (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

the most intuitive workflow manager out there

5,0 il y a 6 mois

Commentaires : Overall, we're very satisfied with Make. It's a phenomenal tool. We are able to automate entire teams' worth of work because of it's wide APi access (every tool from Hubspot to Stripe to our database), large toolkit (we can connect with everything from web scrapers to OpenAI) and intuitive UI (which lets us build complex configurations). you do pay a premium over Zapier for this, but it's incredibly worth it.

Avantages :

- excellent support for every major SaaS and AI tool - easy to create complex workflows - straightforward pricing - very easy to debug tasks and workflows

Inconvénients :

- custom code modules leave something to be desired - Google Drive integrations lag Zapier's capability

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

If you think in terms of business integration, then Make is unavoidable

5,0 il y a 10 mois

Commentaires : It's a pleasure to create with it.

Avantages :

You can put together the most complex integrations quickly, easily, cheaply, and without coding.

Inconvénients :

There's nothing I don't like about Make.

Gary
President (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Beautiful workflows but beware of pricing

5,0 il y a 10 mois

Commentaires : I'm constantly on the lookout for another tool that can replace make due to the cons listed, but try as I may there are none that can do all the things that Make can do.

Avantages :

Love the ability to route multiple inputs to multiple outputs. Has a very intuitive visual flow which I wish more products would adopt.

Inconvénients :

Billing, apples to apples more expensive than other products in the space. Charges for all operations.Custom code not well documented. Even the most basic things take some research.Navigation not exactly great with data tables being located in the main menu and you'd want to have them in flows. Also seems very stingy with storage allocations.

Pedro
Pedro
Marketing & Growth Ops (Portugal)
Utilisateur LinkedIn vérifié
Services financiers, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

One of the best Marketing automation hubs

5,0 il y a 8 mois

Avantages :

Tools usually don't have native integrations with each other.Make.com is your best friend in these cases. You can easily set up conections between tools and do all kinds of workflow management stuff (Branches, routers, filters, transform data etc).Usually tools have an integration with make but, if you don't have it, you can always use the API.

Inconvénients :

It can become expensive because you pay per each operation that runs

Mike
Developer (Espagne)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easily and Profesionally Connect your data across platforms

5,0 il y a 4 mois

Commentaires : Great, we have around 40+ scenarios running that make sure our data is on all the correct places at all time.

Avantages :

Easy to create your flows, connect the different apps and handle errors.

Inconvénients :

Support has been slow in replying when something is not working or I'm not really sure if I'm doing it correctly.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

The best no-code automation tool out there

5,0 le mois dernier Nouveau

Avantages :

The visual interface of Make is a joy to use. The educational course content is very comprehensive and makes it easy to get up and running and learn, not just how Make works, but how applications communicate in general. So even if you're a complete novice but have a desire to learn a new skill, it's very valuable. Support is excellent and the Make community will always support you if you have trouble with building particular scenarios.

Inconvénients :

If I had to pick a flaw, while the educational content is very good, there are "continuation" errors (I assume due to updates in the course content which is not back-checked and edited, or due to updates to the platform, so an image you see may not be the same as in the course). This can confuse beginners and did confuse me at the start. But it is improving.

Mark
Executive Director (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Admin-slayer!

5,0 il y a 5 ans

Commentaires : I'm a "one-man-band" running a non-profit that puts on multiple free, short, and in-person leadership training events through the year, as well as a low-cost annual day-long symposium. Two of my main platforms are Eventbrite (for ticketing) and MailChimp (for marketing). Although there is a readily accessible "direct" connection between Eventbrite and MailChimp, that connection is rather limited in what data is passed. In MC I set up two groups for each event (registered, checked-in). EB won't pass the checked-in datafield directly to MC..but Integromat can! Also, for our symposium, I use Integromat to connect EB to not just MailChimp as described above, but also to connect EB to Airtable as part of managing registration/data collection for presenters, volunteers and sponsors. In the past this was a labor-intensive, error-prone process. Now...it's automatic. SO MUCH GOODNESS!

Avantages :

Tons and tons of connectivity, lots of capacity and functionality even at the entry level, and I've fallen in love with the graphical interface. I totally dumped another integration/automation service that was more expensive, less capable, and harder to build/analyze.

Inconvénients :

Array management is a bit clunky, but once I got some hand-holding from their helpdesk, all is good. Graphical interface took some getting used to, but still much more effective than a simple list of automations (scenarios) created. Blog and other online sources also help move me through "hmmm, how do we do that" moments.

Howard
Principal (R.-U.)
Conseil en gestion, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Brilliant software. Fantastic support

5,0 il y a 4 ans

Commentaires : I first started with Zapier, which whetted my appitite for automating processes. Then I stumbled accross Integromat and never looked back. One of the first Scenarios I built transferred invoice information between SugarCRM & QuickBooks online, this was so successful that we could do away with a member of staff (my wife, she was grateful to not have to come in). since then we've automated so many processes that while our turnover has more than doubled since we first started using Integromat, we've managed to keep the same staff levels

Avantages :

the versatility and flexability is amazing. there is no limit to what you can do. well that's not quite true, you are the limit. You have to keep using it to fully appreciate what you can do. Even if there isn't an app for your software, the chances are if it has an API, Integromat will be able to automate it.

Inconvénients :

Possibly the shade of blue, but that sort of grows on you. If I was picky, the documentation could have a few more clearer examples of exactly what I'm trying to do.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services juridiques, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

The best overall option out there. Support needs improvement.

4,0 il y a 2 ans

Commentaires : Make is an excellent product overall, and in my opinion has the best mix of features, usability, features, etc. It also comes at a much lower price than Zapier for most uses. This is very important.

Avantages :

Make is one of the most flexible SAAS products on the market. Its interface is more intuitive to me than Zapier. I love the workflow diagram structure. It works with a huge number of different apps. When I started using it, I needed Zapier to fill in some of the gaps where Make could not complete the needed integration (at least natively). Since that time, Make has added nearly all of my required integrations. It also has the flexibility to work with the API directly.

Inconvénients :

Support takes a really long time to get back to you. Often times the response leaves something to be desired. Other times, the response is great (though slow). The transition from Integromat to Make was not handled very well. There are tonnes of complaints about problems caused as a result of the transition. Some of the complaints are warranted, others are overblown in my opinion. Would love the ability to run an automation again when things go wrong. This is currently missing (there may be a complex solution that I'm not aware of).

Michael
Director (Australie)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Integromat is awesome

5,0 il y a 4 ans

Commentaires : Amazing

Avantages :

Continuous updating new modules, reliability of the system. I am able to deploy custom integrations with very little code knowledge and much quicker than the alternative

Inconvénients :

Can be a little bit time consuming learning how to use. Documentation is not great. I have been informed that they are working hard on documentation.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Administration publique, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I Miss Integromat

4,0 l’année dernière

Commentaires : Integromat was an awesome company, a very usable platform with great customer support and documentation. Once it became Make, they lost the great customer support and documentation. The API is still very user friendly, but if anything goes wrong, don't expect to get any answers any time soon.

Avantages :

This platform is super user friendly for those that aren't familiar with coding, and has a ton of features available.

Inconvénients :

The customer support is terrible. Prior to becoming "Make", when you submitted a ticket with them, they got back to you in a few hours, a day or two at most. Make customer support takes days to get back to you, and in my experience, rarely is any help at all. Additionally, the name is terrible. It's impossible to search the internet for help topics when the company's name is Make, it just delivers how to's on creating things, not help with the issue at hand. Just absolutely terrible naming decision.

Dayhawk
Marketing (Panama)
Appareils médicaux, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

An Amazing Tool for Marketers and Business Automation

5,0 il y a 2 ans

Avantages :

Make is simply the best automation tool that connects thousands of cloud and on-premise endpoints through a visual interface. Make helps create intuitive automations, from mundane tasks to complex business processes, which save time and headaches.

Inconvénients :

Initially, the lack of MS SQL Server triggers seemed like a turnoff. It turns out, there's a better way. Instead of needlessly polling your DB constantly, contacting Make via a simple webhook is much more efficient. What seemed like the only con wasn't a disadvantage at all.