15 ans à aider les entreprises françaises
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Avis clients sur GetResponse

En savoir plus sur GetResponse

GetResponse Email Marketing est conçu pour vous aider à obtenir plus de leads et plus de ventes, avec moins de stress et plus de réussite.

En savoir plus sur GetResponse

Avantages :

It has a simple to use autoresponder and newsletter feature. It has 24/7 live support chat and you can get help anytime.

Inconvénients :

Getresponse do have two problems i think they should look at. The loading time is slow.

GetResponse - Notes

Note moyenne

Facilité d'utilisation
4,0
Service client
4,0
Fonctionnalités
4,1
Rapport qualité-prix
4,0

Probabilité de recommander le produit

7,4/10

GetResponse a reçu une note globale de 4,2 étoiles sur 5 d'après 493 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (493)

Michael
Owner
Utilisateur LinkedIn vérifié
Musique, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Solid, By Not My Favorite Lead Generation Software

3,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

GetResponse : l'outil polyvalent et efficace en email marketing

5,0 il y a 8 mois

Commentaires : Pour l'essentiel, GetResponse constitue un outil marketing tout-en-un, vous pouvez l'utiliser pour créer des emails, des sites web et optimiser la délivrabilité des emails.

Avantages :

GetResponse constitue un outil de marketing tout-en-un parfaitement adapté aux besoins des entreprises qui disposent d'une liste email d'au moins plusieurs centaines de personnes. Vous souhaitez créer un flux d'automatisation facilement ? C'est l'outil qu'il vous faut si vous voulez gagner en temps et en efficacité. J'utilise personnellement la plateforme pour envoyer des newsletters aux prospects de mes clients e-commerçants. Grâce à la fonction d'automatisation intelligente, j'arrive à segmenter ma liste d'email en un temps record. Ce qui me permet d'obtenir un taux de réponse important.

Inconvénients :

En dépit de ses nombreux points positifs, GetResponse devrait rendre le processus de création de formulaires plus simple et intuitif.

Réponse de l'équipe de GetResponse

il y a 8 mois

Hi, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Mickael
marketeur (France)
Internet, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

UN TRES BON AUTOREPONDEUR (parfait pour l'email marketing simple et facile )

5,0 il y a 3 ans

Commentaires : C'est un excellent outil pour toute petite entreprise à la recherche d'un logiciel d'emailing marketing. Il permet de faire des wébinaire également ( mais ce n'est pas sa fonction première) J'ai vraiment beaucoup aimé la fonctionnalité glisser-déposer ça simplifie vraiment la vie . Vous pouvez créer des e-mails promotionnels, des newsletters sans avoir à etre un champion de la technique ( ce qui n'est pas mon cas) . Vous pouvez également partager votre compte pour le déléguer à un prestataire ou au un autre administrateur, vous choississez les fonctionnalités que vous acceptez de déléguer en gardant ainsi le contrôle sur votre compte.

Avantages :

TRES FACILE D'UTILISATION . -pour moi l'un des meilleurs auto-répondeur avec un très bon taux de délivrabilité. -le support client est très réactif c'est un vrai plus . -hyper intuitif d'utilisation et la mise à jour avec les workflow permet de créer des séquence d'emailing vraiment personnalisé en fonction des action de vos prospects .

Inconvénients :

le seul petit point faible c'est qu'il n'y a pas de tuto en français fait par Get Response

Réponse de l'équipe de GetResponse

il y a 3 ans

Hi Mickael! Thank you for this review! We do have this YouTube playlist which lists multiple videos in French: https://www.youtube.com/watch?v=klPUul050w4&list=PLolK1kgYG3zzG5eaCumoQjQpUeuoBRDwW. However, I will let the team know you would like to see more of these in the future. -Taylor

Dina Mahery Ismael
Responsable (Madagascar)
Équipement et fournitures de bureau, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

GetResponse , le meilleur

5,0 il y a 6 mois

Avantages :

GetResponse est bénéfique pour le nouveau créateur en email pour créer de superbes newsletters comme un designer de répondeurs automatiques intelligents dans la destination potentiel de l'automatisation du marketing numérique surtout pour les PME, d'optimisation de la délivrabilité des e-mails .

Inconvénients :

Mon utilisation , de GetResponse est vraiment idéal dans la gestion numérique complète du marketing multicanal en ligne , quels que soient votre secteur d'activité .

Réponse de l'équipe de GetResponse

il y a 6 mois

Hi Dina, Thanks for your review! We're thrilled to hear that you find GetResponse beneficial, especially for new email creators looking to craft stunning newsletters and leverage our smart autoresponder designer. It's great to know that you're maximizing email deliverability and finding it valuable for SMEs and digital marketing automation. -Abbie

jean claude
freelance (France)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

L'Emailil Marketing de Référence.

5,0 l’année dernière

Commentaires : Je possède, avec "GETRESPONSE", un logiciel d'email marketing tout à fait REMARQUABLE, assurément un des MEILLEURS du Marché actuellement.

Avantages :

J'aime ce logiciel complet, puissant et enrichissant car doté de fonctions innovantes (chat, webinaire...); Les tabloïds sont clairs, l'Automatisation au TOP. Vous avez 30 jours d'Essai Gratuit pour le tester... Vous allez l'ADORER !!

Inconvénients :

Le nombre croissant de vos abonnés va impacter le tarif de votre abonnement... Est ce un Inconvénient ??

Réponse de l'équipe de GetResponse

l’année dernière

Hi Jean, Thank you for the positive review. We're glad to hear you are loving our email marketing tools! Best wishes, Abbie

Francois
Responsable (Congo-Kinshasa)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Obtenez la delivrabilité de vos e-mails et faites de l'email marketing avec GetResponse

5,0 l’année dernière

Commentaires : GetReponse est un meilleur outil pour faire de l'email marketing. Cet outil m'a permis d'automatiser l'envoie des emails lorsque j'avais besoin d'un outil pareil

Avantages :

La delivrabilité des emails est une fonctionnalité géniale. La simplicité d'utilisation également

Inconvénients :

Ça a été un peu difficile de l'intégrer dans mon business.

Réponse de l'équipe de GetResponse

l’année dernière

Hey Francois, Thanks for the review. We always appreciate feedback! We're glad you were able to automate your email marketing with GetResponse. :) -Abbie

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : GetApp

Attention 30 jours faussement gratuits !

1,0 il y a 2 ans

Commentaires : A fuir il y a d'autre solution bien moins cher sur le marché (je ne ferais pas de pub pour leurs concurrents).

Avantages :

Je n'en ai pas trouvé. J'ai utilisé la solution 2 semaines mais rien ne fonctionnait comme je voulais, la connexion avec un e-commerce est très compliqué et pas terminée je pense car c'est une nouvelle fonctionnalité. J'ai un second compte chez eux depuis 2 ans pour un autre site qui n'est pas e-commerce et c'est plus simple (le seul point positif qu'il y a)

Inconvénients :

- 30 jours en freeplan sauf qu'on peut pas tester toutes les fonctionnalités - 30 jours gratuits si on prend un plan e-commerce ils facturent directement, donc je cherche ou sont les 30 jours gratuits. - La solution avec WooCommerce ne remonte pas les informations des contacts 1 semaine pour leur faire comprendre qu'ils faut qu'ils regardent ce qui ne va pas. Par la suite je demande un remboursement car ce n'est pas clair et ça ne fonctionne pas avec mon site. A la place on me propose 10% pour que je reste (je ne vois pas trop le rapport).

Réponse de l'équipe de GetResponse

il y a 2 ans

Merci pour votre feedback. Nous sommes désolés d'apprendre votre mauvaise expérience. Veuillez noter que vous êtes toujours le bienvenu pour nous faire part de vos suggestions sur la façon dont nous pouvons améliorer notre plateforme. Nous l'apprécierons grandement. Si vous avez besoin d'aide supplémentaire, veuillez nous en informer par e-mail: gr-fr@cs.getresponse.com.

doleresse
Consultante RGPD (France)
Assurance, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Campagne email au top

3,0 l’année dernière

Avantages :

Gestion de campagne email complètement automatisée. Facilite les relances et le tracking d'ouverture de mails.

Inconvénients :

Gros point noir, beaucoup de grande entreprise bloque les emails ayant cette signature

Réponse de l'équipe de GetResponse

l’année dernière

Hi Doleresse, Thank you for your feedback! We're happy to hear you have thought our email campaigns are top notch. We haven't heard of our emails being blocked from our signatures, however, we will pass this information to our team to find an answer. Thank you! -Abbie

Julien
Julien
MD (France)
Utilisateur LinkedIn vérifié
Services juridiques, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Manque des fonctionnalités, trop compliqué, facturation abusive

3,0 il y a 2 ans

Commentaires : Déçu au global. C'est beau sur le papier mais à l'utilisation, peu intuitif et lourd pour des non experts. On a eu qq changements d'abonnements (upgrades) sans avoir été prévenus et quelques (mauvaises) surprises en facturation. Au départ le support était assez réactif mais bizarrement moins sur la facturation.

Avantages :

Ca paraissait simple et assez complet avec des modèles.

Inconvénients :

Navigation compliquée. Tout est trop complexe, mal traduit. La gestion des listes et contacts est lourde à souhait. Les ajustements sur les landing pages sont fastidieux. On est loin du simple "drag and drop"

Réponse de l'équipe de GetResponse

il y a 2 ans

Hi Julien! Thank you for your feedback. If you want to share more details as to how we can make our tool more user friendly and our pricing more appealing, don't hesitate to let us know via email or LiveChat. We'd greatly appreciate that. -Taylor

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Biens de consommation, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Très cher et ROI négatif

3,0 il y a 3 ans

Commentaires : Suivi inexistant, ils veulent absolument vous facturer la maximum possible

Avantages :

la fonction preview et plutôt bien faire, la possibilité de personnaliser les messages aussi

Inconvénients :

pas de calendrier de diffusion, difficulté pour voir les stats, usine à gaz pour segmenter et très cher

Réponse de l'équipe de GetResponse

il y a 3 ans

Thank you for taking the time to leave feedback. I will be sure to share this information, both the pros and cons, with our team. -Taylor

Tolu
Tolu
Digital Marketing consultant (Nigeria)
Utilisateur LinkedIn vérifié
Internet, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Surely the best email marketing app for internet marketers

5,0 il y a 2 ans

Commentaires : I use GetResponse for building my list and keeping in touch with them. Since I started using it till now, I have had little or no issues with any of the features I use. What's most important for me is that my mails get to my contact's inbox and GetResponse makes sure of that. I do feel there are more features now on the app than I need and it is quite very good. I can easily clean my list and remove contacts that no longer respond or open my mails. The landing page builder and the website builders are good though I rarely use them.

Avantages :

Very easy to understand, very good UI. Creating newsletters and autoresponders is quite very easy There are lots of newsletter templates to use for your email marketing Send as many mails as you want to as much as 1000 contacts free of charge Now comes in with automated sales funnels, landing page builders, website builders, etc Support is the best, very fast and most often helps with whatever issue you have.

Inconvénients :

I do not have any issues using this software. It has worked perfectly for my purpose so far.

Réponse de l'équipe de GetResponse

il y a 2 ans

Hi Tolu! Thanks for being a GetResponse user. We greatly appreciate the detailed feedback! -Taylor

Nanaka
Nanaka
Infrastructure Specialist (Japon)
Utilisateur LinkedIn vérifié
Services financiers, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Get On Board with GetResponse!

4,0 il y a 8 mois

Commentaires : Simple automation and customization of multistep trips based on participant actions could send a series of onboarding emails to new sign-ups, for example, or cart abandonment emails if the purchase is not completed. Workflows customize and improve the effectiveness of marketing.

Avantages :

Landing pages are included with all paid GetResponse plans, whereas other email providers charge extra for this feature. GetResponse's landing page builder is simple to use for drag-and-drop actions yet powerful enough for experienced designers. Landing pages boost the conversion of subscribers into customers substantially. This platform streamlines the process of creating polished email campaigns, optimizing workflows, and tracking performance thanks to its user-friendly design and wide range of capabilities.

Inconvénients :

Although GetResponse covers most of the fundamentals of email marketing, I would like more enhancements. To properly target emails, the tool might be improved by providing more advanced segmentation choices. It would also be advantageous if they could broaden the integrations to include applications other than conventional ones.

Réponse de l'équipe de GetResponse

il y a 7 mois

Thank you for sharing your positive experience with GetResponse! We're delighted to hear that you find our platform user-friendly and powerful, especially when it comes to landing pages and email campaign optimization. Your feedback is invaluable to us. We're continuously working on enhancing our features, and we appreciate your suggestion regarding advanced segmentation choices and broader integrations. Rest assured, your input will be considered as we strive to improve our services. We appreciate your support and look forward to continuing to assist you with your email marketing needs. Best regards, Abbie

Rebecca
Owner (É.-U.)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

GetResponse is the word.

5,0 il y a 3 semaines Nouveau

Commentaires : Love GetTesponse. It keeps me present in my leads’ minds.

Avantages :

I live that it is easy to use, has all the bells and whistles including analytics and landing pages and it’s a great price!

Inconvénients :

I wish I had found it sooner. I might have a longer, more engaged list if I had

Réponse de l'équipe de GetResponse

il y a 2 semaines

Hi Rebecca, Thank you for your glowing review of GetResponse! It's wonderful to know that you find our platform easy to use and packed with all the essential features you need. We're happy you chose us for your marketing journey, and we're here to support you every step of the way. 😊 Best, Mariana

John Vianny
John Vianny
Self Employes (R.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

BAD EXPERIENCE AS AN AFFILIATE: COMMISSIONS NOT PAID

1,0 il y a 2 mois

Commentaires : I have been their customer long ago and tried to start being their affiliate, inspired by some marketers online. I referred a friend of mine as a test, and commissions initially were paid. Then, WITHOUT any prior notice, they simply stopped paying commissions, they deleted the customer from my referral panel BUT they still charged her, and she is still their customer. So I reached out the support for an explanation: initially, after days of investigation, they replied that the customer still existed and commissions were pending, which was false. After posting screenshots of my panel which clearly displays ZERO customer and commissions, and waiting other WEEKS for an answer, they replied that there was a violation of the terms: "The Affiliate is not entitled to the Commission for the purchases of the Service through their own referral link". Which, again is COMPLETELY FALSE: the customer is a friend of mine, with her credit card, her company, her name and surname and she is a different person and entity and she has not used anything (nor mail, credit card etc) related to me. It seems a tricky way to not pay a tiny commission and respond with weeks of "investigation" delaying which at the endpoint resulted in a false accusation. UPDATE After multiple attempts, and even the customer wrote to them that she is a different person, with HER COMPANY, and using HER DIFFERENT CREDIT CARD, they refused to pay the commission, claiming that they have "other evidence" of something not specified (I hope that they understood that we are not the same person at least). It seems a hideous attempt to not pay a commission leveraging false accusations and claims. No matter what proof we bring (even if the customer has a registered company), they refuse to pay and they answer AFTER DAYS.

Avantages :

Interface and user initially friendly experience.

Inconvénients :

Lack of support and lack of evidences they carry to not pay commissions

Réponse de l'équipe de GetResponse

il y a 2 mois

Hi John, Thank you for reaching out and bringing this matter to our attention. We understand your frustration and apologize again for any inconvenience caused. Following our recent communication and review of the situation, we confirm that we have processed the payment for your commission, as discussed. We appreciate your patience and understanding throughout this process. If you have any further concerns or questions, please don't hesitate to contact us. Mariana

Renly
Director Marketing (É.-U.)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A Powerful Marketing Solution For Business

5,0 il y a 3 mois

Avantages :

I like that GetResponse is an all in one marketing solution From lead management, campaign management to email marketing and automation, this product has it all.

Inconvénients :

No cons as GetResponse offers all marketing features we need.

Réponse de l'équipe de GetResponse

il y a 2 mois

Hi Renly, Thank you so much for your glowing review! We appreciate you taking the time to share your positive experience with us. It's fantastic to know that our platform covers all your marketing needs. If you have any questions or suggestions for us, please don't hesitate to reach out. We're here to support you every step of the way. Best, Mariana

Angelica
University Intern (Équateur)
Utilisateur LinkedIn vérifié
Produits pharmaceutiques, 501–1 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Efficiency and Effectiveness Combined: Unveiling the Capabilities of GetResponse

5,0 il y a 10 mois

Commentaires : I used GetResponse during my internship at the University's Department of Pharmaceutical Development and Research to inform our stakeholders, such as researchers, colleagues, and industry partners, about updates and research findings. The program worked well in organizing our email marketing and keeping our audience interested. GetResponse's user-friendly UI and adaptable templates made creating emails simple while maintaining brand coherence. Through the delivery of customized messages based on subscriber behavior, the automation features facilitated the simplification of communication. We were able to improve our plans thanks to the statistics of the platform, which gave us information on how effective our advertisements were. GetResponse significantly improved our research communication and stakeholder participation thanks to its dependable deliverability and helpful customer service.

Avantages :

GetResponse provides organizations with a full range of email marketing solutions that enable them to establish and maintain relationships with their audience. Even for amateurs, it is simple to design professional-looking email campaigns with its user-friendly editor and drag-and-drop functionality. The automation features of GetResponse make it possible for targeted and tailored communication, which helps businesses save time and engage subscribers when it matters most. The platform's advanced analytics offer insightful information about the effectiveness of campaigns and enable data-driven adjustments. GetResponse is a flexible all-in-one solution for digital marketing because it also provides a variety of extra capabilities including landing page development, webinars, and e-commerce connection. GetResponse is a great option for companies looking to improve their email marketing strategies because of its dependable deliverability and quick customer service.

Inconvénients :

Despite GetResponse's extensive feature set, there are a few things to keep in mind. The user interface's wealth of options and capabilities may be a little too much for some users to handle. Even if the automated workflows are effective, setting up more complicated scenarios may involve a small learning curve. A further drawback for companies on a tight budget may be the fact that some advanced features and integrations are only offered on higher-tier contracts. Despite these minor flaws, GetResponse is a dependable option for companies trying to streamline and improve their email marketing efforts because of its extensive feature set, deliverability rates, and customer service.

Réponse de l'équipe de GetResponse

il y a 10 mois

Hi Angelica, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Go get it it's the best out there.

5,0 il y a 9 mois

Commentaires : I am very happy and feel lucky i found them. before i have being using other systems but the service was not good and they where even expensive. With getresponse you can grow and start low. This i love.

Avantages :

Most of the work is allready done. you have to just upload your CSV file of your existing clients and you are good to go. i have checked many other systems out there but getresponse is head and shoulders above the others. And i love how fast the online chat support is.

Inconvénients :

I whould love to know when they have whitelable package sothat i can sell there services under my name to my clients and earn some recurring payments.

Réponse de l'équipe de GetResponse

il y a 9 mois

Hi there, Thank you for sharing your enthusiastic review of GetResponse. We're delighted to hear that you find our platform to be the best out there and that most of the work is already done, making it effortless to get started with your existing clients. Our team works hard to provide a top-notch experience for our users, and your positive feedback is truly appreciated. Regarding your suggestion about a white label package, we value your input and will take it into consideration as we continue to improve and expand our offerings. If you have any further insights or need any assistance, please don't hesitate to reach out to our support team. We're here to support your success and ensure you have a positive experience with GetResponse. Thank you for choosing GetResponse, and we feel lucky to have you as part of our community. Best regards, Abbie

Taylor
Writer (É.-U.)
Rédaction et correction, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great email marketing and tracking platform

5,0 il y a 3 semaines Nouveau

Avantages :

I use this platform daily it’s so convenient and great for email marketing and tracking. Will always use this. Also pretty affordable.

Inconvénients :

There is nothing that I dislike about this.

Réponse de l'équipe de GetResponse

il y a 2 semaines

Hi Taylor, Big thanks for your positive review! We’re honored to have you as a customer. 😊 Best. Mariana

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Art/artisanat, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Easy and basic all-in-one option

4,0 il y a 4 semaines Nouveau

Commentaires : Overall, it’s okay for someone just getting started who wants a low cost option.

Avantages :

This is a low cost email and landing page option for micro businesses. You obviously get more plan features at higher subscriptions but the basic plan is still pretty valuable for the cost.

Inconvénients :

Removed contacts should not count toward subscription limits since you pay for more subscribers.

Réponse de l'équipe de GetResponse

il y a 2 semaines

Hi there, Thank you for sharing your thoughts on GetResponse! We're beyond happy to hear that you found our platform to be a valuable option for your marketing journey. Regarding your concern about removed contacts counting towards subscription limits, we'd like to clarify that removed contacts are not included in the subscription limits. You can find more information about our pricing structure here: https://www.getresponse.com/help/how-does-getresponse-pricing-work.html If you have any further feedback or questions, please don't hesitate to reach out to us. We're here to help! 😊 Best, Mariana

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Médias en ligne, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A really nice email marketing tool

3,0 il y a 3 semaines Nouveau

Avantages :

the suite is very complete, one of the best in the market

Inconvénients :

the funnel automations could be improved

Réponse de l'équipe de GetResponse

il y a 2 semaines

Hi there, Thank you for taking the time to share your feedback with us. Knowing that you find our suite to be so comprehensive makes our team’s hard work all worthwhile! Your insights on the funnel automations are also much appreciated. We've passed your feedback along to our product team. 😊 Best, Mariana

Jim
CEO (É.-U.)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Great Email Marketing Software

5,0 il y a 2 ans

Commentaires : I have had a great experience with Get Response Customer Support being VERY patient with me. I have increased my sales with GetResponse as I am able to follow up with my Customers on going.

Avantages :

This software was simple to integrate to the Marketing programs I use. It is critical for my outreach for marketing in an effective way. I would highly recommend GetResponse for the Affiliate Marketer.

Inconvénients :

My least favorite aspect of GetResponse is that when I am creating a new marketing email, it is not "easy" to see what days I already have emails scheduled for. I have to actually open a new window, then go back to the marketing page and look. Rather than it being readily avaialble when releasing a new email.

Réponse de l'équipe de GetResponse

il y a 2 ans

Hey Jim! Thanks for taking the time to leave your feedback. We are happy to hear that you've had a great experience with us so far! - Abbie

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Études de marché, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

This is a nightmare of email marketing

2,0 il y a 5 ans

Commentaires : Not the best software for B2B saas for sure. The only benefit is the price but you loosing much more opportunities with limitations everywhere. I'm so dissatisfied and in search of an alternative solution.

Avantages :

- Good interface design; - Simple API integration; - Opportunity to connect landings, forms, and email marketing in one place.

Inconvénients :

- Very primitive and limited automation workflows ( we were not able to automate the sequence of emails when the tag or action is not assigned to drive better engagement and retention); - Not convenient reporting (this is always a challenge to analyze results of email marketing and there is no way to connect goal complections from analytics); - Poor functionality (every time my team face some limitations and it seems that a lot of functionality is on MVP stage); - Dissatisfied support (you may waste all the day to understand how to fix your issue); - Forms are not mobile adapted; - Landings are so limited too and hard to create great CRO design; - Some data dissapierd or incorrectly showed (usually we see that people click on links which do not exist in the newsletter) - All the emails go to the promotion section and there is no way to go inbox not to get lost

Geoffrey
Digital Architech (Italie)
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Getresponse lost its edge

4,0 il y a 2 ans

Avantages :

The support is always available and helpful. The UI is clean and ok to navigate through. (I've seen much worse and much better too though) I think it's a great (and easy to use) alternative to basic ESPs that have far less features for the same price point. If you're just getting started with newsletters and automations, go ahead and trial it at least.

Inconvénients :

I used to like... no... LOVE that Getresponse was at the cutting edge of e-mail marketing. Not anymore sadly. Automations should be a killer feature but instead, it seems half-baked and not really improved. Contact based ESPs are much easier to work with. It feels like Getresponse switched to serve a different audience looking for an all-in-one tool with pages, e-mails, ads, webinars, chat and abandoned it's initial core offer : a cutting edge email marketing tool at a competitive price. If you're a beginner, then, you will most likely love it's all-in-one offer. If you're a veteran with an existing tech stack and just looking for a new ESP... there are better solutions out there.

Réponse de l'équipe de GetResponse

il y a 2 ans

Hi Geoffrey! Thanks for taking the time to leave such a detailed review. I have shared your feedback with the team so we can continue to improve. -Taylor

Narendra Kumar
Assistant Manager - Marketing (Inde)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Solved my Email Marketing Problems

5,0 il y a 2 ans

Commentaires : Started my own Digital Marketing Services and the biggest challenge I faced is running successful email marketing campaigns and that too with a funnel journey. I spend a lot of money on different that help me in creating landing pages, integration tools to capture leads, and a separate platform to run email campaigns. I am spending almost 60 - 70% of my income on these tools which are very hard for my business to sustain, one of my friends suggested this Getresponse where I am getting all of these in a single dashboard that too for 30% of my previous expenditure so I moved to Getresponse and I am seeing the better results with very less investment

Avantages :

A single dashboard that can actually help you in maintaining all of your SMB needs, a feature that can give you a lot of Landing page designs, a feature that can help you in capturing your leads, and one feature that can help you in manage your entire Email Marketing strategies and also a separate Email Automation. Make a funnel that helps you in pushing your audience toward your end goal and what else? every thing is there in the Getresponse.

Inconvénients :

Whatever feature I touched in this platform, I loved it! However, I feel some of the pre-designed templates are a little outdated.

Réponse de l'équipe de GetResponse

il y a 2 ans

Hi Narendra, We are so happy you've found GetResponse helpful. Thank you for taking the time to leave this review. We appreciate it. :) - Abbie

Lee
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Jeux vidéos, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

GetResponse Email Software or something more?

5,0 il y a 5 ans

Commentaires : When I started my business, I needed a way to digitally manage and track my engagement with potential customers and converted leads. I also needed a way to keep my content subscribers engaged and up to date with new content I was releasing. I decided to take a look at GetResponse and I am very glad I did. What I found was not just a simple email autoresponder, but a complete digital marketing platform. Sure, I am able to set up automated email lists and responders but it’s much more than that. I can manage my newsletters, and it’s an easy process because they even give you newsletter templates which are very convenient and easy to use, but you can create your own if needed.
One of the best features about GetResponse is the Workflow Editor, it allows me to set up specific processes, so I can create a landing page then perform an email collection task and push them to the content they were looking for in a fluid simple movement. Once the email is collected it can go into a holding pattern and the software will automatically send the contact a welcome email right away or at a specified time after the initial engagement. You can even set up emails in advance and time them to be delivered days after the initial contact to remind them of your brand and keep your business on their mind. The visual elements of the Workflow Editor make it so easy to set up very complex marketing and content delivery campaigns with very little effort. One of the most powerful email tools you can get.

Avantages :

Pros The Ease of use for this platform is staggering for beginners and for proficient users alike. There are even training guides and videos to help you get up and running quickly. The platform has so many automations that you can set up to automate your onboarding process and you won’t believe how easy it is to set these up. There is a very powerful Workflow Editor that makes setting up a complete email marketing campaign a breeze and the templates are reasonably laid out, so you can build your whole campaign efficiently and quickly using templates or if you need a more complex setup you can build from scratch. Finally, the reports and statistics tools are very robust and can help you to understand what is working the best for your business and what campaigns need some rethinking. Additionally, the pro plan offers access to webinar marketing. All plans come with a free 30-day trial so you can get started with no upfront investment.

Inconvénients :

Cons The smallest plan only allows for a 1000 subscriber list and access to the landing pages. If you grow fast you will need to bump up to the next level which cost more however you also then get access to 5000 subscribers and you get access to do the webinar marketing so it’s not really a negative. You also get access to several other useful features.

Hussain
Sales and Marketing Specialist (Allemagne)
Produits alimentaires, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

GetResponse is your pure and whole email marketing platform!

4,0 il y a 2 ans

Commentaires : When it comes to email marketing, GetResponse is what really helps you in getting a response from your clientele and potential clients. It is catchy, quick, smart, and genius in its field. I personally recommend it to people who are looking for a reliable platform both money and quality-wise. It is a good platform that helps you with your email marketing overall. It can create an immensely positive effect on your company if used rightly, you just need to trust me on this and go get one for your betterment! So, if you are looking to get a better response, GetResponse is your savior!

Avantages :

GetResponse is your pure and whole email marketing platform, you can have your customized mailing lists which will be helpful in sending newsletters to the masses with a few clicks. Your email marketing game will be up and simple with this one on your side. There are tons of email templates to choose from and I like its auto-responder option as the best roofing among all.

Inconvénients :

We love GetResponse. It is amazing and simplifies our job. There is a thing that I noticed could be improved for even better results. The split testing feature is a bit outdated or you can say limited. The customization here is less and you are just stuck. This really needs critical care. I could say that the platform itself is quite easy to understand, even if there is an issue we can sort it out here but when it comes to getting help from them directly it is quite not possible unless you are using their extremely elite plan which is a bummer if you are stuck somewhere.

Réponse de l'équipe de GetResponse

il y a 2 ans

Hi Hussain! Thanks for taking the time to share this detailed feedback. I have shared it with my team so we can continue to improve. -Taylor