En savoir plus sur GetResponse
GetResponse Email Marketing est conçu pour vous aider à obtenir plus de leads et plus de ventes, avec moins de stress et plus de réussite.
It has a simple to use autoresponder and newsletter feature. It has 24/7 live support chat and you can get help anytime.
Getresponse do have two problems i think they should look at. The loading time is slow.
Filtrer les avis (454)
Utilisation
Classer par
Filtrer les avis (454)
Michael
Solid, By Not My Favorite Lead Generation Software
Mickael
UN TRES BON AUTOREPONDEUR (parfait pour l'email marketing simple et facile )
Commentaires : C'est un excellent outil pour toute petite entreprise à la recherche d'un logiciel d'emailing marketing. Il permet de faire des wébinaire également ( mais ce n'est pas sa fonction première) J'ai vraiment beaucoup aimé la fonctionnalité glisser-déposer ça simplifie vraiment la vie . Vous pouvez créer des e-mails promotionnels, des newsletters sans avoir à etre un champion de la technique ( ce qui n'est pas mon cas) . Vous pouvez également partager votre compte pour le déléguer à un prestataire ou au un autre administrateur, vous choississez les fonctionnalités que vous acceptez de déléguer en gardant ainsi le contrôle sur votre compte.
Avantages :
TRES FACILE D'UTILISATION . -pour moi l'un des meilleurs auto-répondeur avec un très bon taux de délivrabilité. -le support client est très réactif c'est un vrai plus . -hyper intuitif d'utilisation et la mise à jour avec les workflow permet de créer des séquence d'emailing vraiment personnalisé en fonction des action de vos prospects .
Inconvénients :
le seul petit point faible c'est qu'il n'y a pas de tuto en français fait par Get Response
Réponse de l'équipe de GetResponse
il y a 2 ans
Hi Mickael! Thank you for this review! We do have this YouTube playlist which lists multiple videos in French: https://www.youtube.com/watch?v=klPUul050w4&list=PLolK1kgYG3zzG5eaCumoQjQpUeuoBRDwW. However, I will let the team know you would like to see more of these in the future. -Taylor
jean claude
L'Emailil Marketing de Référence.
Commentaires : Je possède, avec "GETRESPONSE", un logiciel d'email marketing tout à fait REMARQUABLE, assurément un des MEILLEURS du Marché actuellement.
Avantages :
J'aime ce logiciel complet, puissant et enrichissant car doté de fonctions innovantes (chat, webinaire...); Les tabloïds sont clairs, l'Automatisation au TOP. Vous avez 30 jours d'Essai Gratuit pour le tester... Vous allez l'ADORER !!
Inconvénients :
Le nombre croissant de vos abonnés va impacter le tarif de votre abonnement... Est ce un Inconvénient ??
Réponse de l'équipe de GetResponse
il y a 6 mois
Hi Jean, Thank you for the positive review. We're glad to hear you are loving our email marketing tools! Best wishes, Abbie
Francois
Obtenez la delivrabilité de vos e-mails et faites de l'email marketing avec GetResponse
Commentaires : GetReponse est un meilleur outil pour faire de l'email marketing. Cet outil m'a permis d'automatiser l'envoie des emails lorsque j'avais besoin d'un outil pareil
Avantages :
La delivrabilité des emails est une fonctionnalité géniale. La simplicité d'utilisation également
Inconvénients :
Ça a été un peu difficile de l'intégrer dans mon business.
Réponse de l'équipe de GetResponse
il y a 6 mois
Hey Francois, Thanks for the review. We always appreciate feedback! We're glad you were able to automate your email marketing with GetResponse. :) -Abbie
Utilisateur vérifié
Attention 30 jours faussement gratuits !
Commentaires : A fuir il y a d'autre solution bien moins cher sur le marché (je ne ferais pas de pub pour leurs concurrents).
Avantages :
Je n'en ai pas trouvé. J'ai utilisé la solution 2 semaines mais rien ne fonctionnait comme je voulais, la connexion avec un e-commerce est très compliqué et pas terminée je pense car c'est une nouvelle fonctionnalité. J'ai un second compte chez eux depuis 2 ans pour un autre site qui n'est pas e-commerce et c'est plus simple (le seul point positif qu'il y a)
Inconvénients :
- 30 jours en freeplan sauf qu'on peut pas tester toutes les fonctionnalités - 30 jours gratuits si on prend un plan e-commerce ils facturent directement, donc je cherche ou sont les 30 jours gratuits. - La solution avec WooCommerce ne remonte pas les informations des contacts 1 semaine pour leur faire comprendre qu'ils faut qu'ils regardent ce qui ne va pas. Par la suite je demande un remboursement car ce n'est pas clair et ça ne fonctionne pas avec mon site. A la place on me propose 10% pour que je reste (je ne vois pas trop le rapport).
Réponse de l'équipe de GetResponse
il y a 12 mois
Merci pour votre feedback. Nous sommes désolés d'apprendre votre mauvaise expérience. Veuillez noter que vous êtes toujours le bienvenu pour nous faire part de vos suggestions sur la façon dont nous pouvons améliorer notre plateforme. Nous l'apprécierons grandement. Si vous avez besoin d'aide supplémentaire, veuillez nous en informer par e-mail: gr-fr@cs.getresponse.com.
doleresse
Campagne email au top
Avantages :
Gestion de campagne email complètement automatisée. Facilite les relances et le tracking d'ouverture de mails.
Inconvénients :
Gros point noir, beaucoup de grande entreprise bloque les emails ayant cette signature
Réponse de l'équipe de GetResponse
il y a 4 mois
Hi Doleresse, Thank you for your feedback! We're happy to hear you have thought our email campaigns are top notch. We haven't heard of our emails being blocked from our signatures, however, we will pass this information to our team to find an answer. Thank you! -Abbie
Julien
Manque des fonctionnalités, trop compliqué, facturation abusive
Commentaires : Déçu au global. C'est beau sur le papier mais à l'utilisation, peu intuitif et lourd pour des non experts. On a eu qq changements d'abonnements (upgrades) sans avoir été prévenus et quelques (mauvaises) surprises en facturation. Au départ le support était assez réactif mais bizarrement moins sur la facturation.
Avantages :
Ca paraissait simple et assez complet avec des modèles.
Inconvénients :
Navigation compliquée. Tout est trop complexe, mal traduit. La gestion des listes et contacts est lourde à souhait. Les ajustements sur les landing pages sont fastidieux. On est loin du simple "drag and drop"
Réponse de l'équipe de GetResponse
l’année dernière
Hi Julien! Thank you for your feedback. If you want to share more details as to how we can make our tool more user friendly and our pricing more appealing, don't hesitate to let us know via email or LiveChat. We'd greatly appreciate that. -Taylor
Utilisateur vérifié
Très cher et ROI négatif
Commentaires : Suivi inexistant, ils veulent absolument vous facturer la maximum possible
Avantages :
la fonction preview et plutôt bien faire, la possibilité de personnaliser les messages aussi
Inconvénients :
pas de calendrier de diffusion, difficulté pour voir les stats, usine à gaz pour segmenter et très cher
Réponse de l'équipe de GetResponse
il y a 2 ans
Thank you for taking the time to leave feedback. I will be sure to share this information, both the pros and cons, with our team. -Taylor

Tolu
Surely the best email marketing app for internet marketers
Commentaires : I use GetResponse for building my list and keeping in touch with them. Since I started using it till now, I have had little or no issues with any of the features I use. What's most important for me is that my mails get to my contact's inbox and GetResponse makes sure of that. I do feel there are more features now on the app than I need and it is quite very good. I can easily clean my list and remove contacts that no longer respond or open my mails. The landing page builder and the website builders are good though I rarely use them.
Avantages :
Very easy to understand, very good UI. Creating newsletters and autoresponders is quite very easy There are lots of newsletter templates to use for your email marketing Send as many mails as you want to as much as 1000 contacts free of charge Now comes in with automated sales funnels, landing page builders, website builders, etc Support is the best, very fast and most often helps with whatever issue you have.
Inconvénients :
I do not have any issues using this software. It has worked perfectly for my purpose so far.
Alternatives envisagées : ConvertKit, Kartra et Sendlane
Pourquoi choisir GetResponse : Cost less and does just as much or even far better than they do
Logiciel antérieur : ClickFunnels et AWeber
Pourquoi passer à GetResponse : Better pricing, better features, better support.
Réponse de l'équipe de GetResponse
il y a 11 mois
Hi Tolu! Thanks for being a GetResponse user. We greatly appreciate the detailed feedback! -Taylor
Aborisade
Email Marketing Software and Nice template
Commentaires : So basically i have an excellent experience with this website and I'll surely recommend
Avantages :
I've been using Get Response for Months now, primarily for Designing Landing page and(email) campaigns. I thought it was very affordable and useful solution, especially if you couldn't code then their awesome template makes it very easy to use, the designing were basically drag and drop although the ready-made templates outdated but Still okay for me
Inconvénients :
I wish they had a smaller basic plan for starters. For people just starting out, this would be very helpful, not everyone can afford that amount, some users are students, And also sometimes it logs me out and I'll have to login again
Réponse de l'équipe de GetResponse
il y a 3 jours
Hi Aborisade, We're so glad to hear you've had an excellent experience using our tool! Our team takes pride in delivering excellent service, and your review serves as a great motivation for us. Thank you for choosing us! -Abbie
Kamil
Good software but not easy to deploy
Avantages :
The set of features is impressive and also pricing is not bad
Inconvénients :
No way to make it work on Windows 7 even with a help of support
Alternatives envisagées : EngageBay CRM
Réponse de l'équipe de GetResponse
il y a 3 jours
Hi Kamil, Thank you for your review of our software. We're glad to hear that you found the set of features impressive and that you're satisfied with the pricing. We apologize for the inconvenience you experienced with deploying the software on Windows 7. While our support team strives to assist with various issues, we regret that they were unable to help in this particular case. We appreciate your feedback and will take it into consideration for future improvements. If you have any further concerns, please feel free to reach out to us. -Abbie
Sardorbek
GetResponse: A Comprehensive Email Automation Platform
Commentaires : Overall, GetResponse is an excellent email automation platform that is easy to use and packed with plenty of features. The customer service is great and the pricing is reasonable for larger businesses.
Avantages :
GetResponse is an excellent email automation platform that offers an intuitive dashboard, clean design, and a wide range of features. It's easy to set up and manage, and the customer service is top-notch.
Inconvénients :
GetResponse can be a bit expensive for small businesses and some of the features can be confusing to use if you're not tech-savvy.
Réponse de l'équipe de GetResponse
il y a 3 mois
Hi Sardorbek, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna
Utilisateur vérifié
GetResponse: The Ultimate Email Marketing Solution
Commentaires : Versatile Email Marketing CapabilitiesGetResponse's email marketing capabilities are truly exceptional. The platform offers a wide range of professionally designed templates, making it effortless to create eye-catching newsletters, promotional campaigns, and automated email sequences. The advanced segmentation options enable precise targeting, allowing me to tailor my messages to specific audience segments. With A/B testing and detailed analytics, I gained valuable insights into what resonates with my subscribers, helping me continuously optimize my email campaigns for maximum engagement and conversions.
Avantages :
Advanced Automation: Streamline Your Marketing Efforts:GetResponse takes email marketing automation to the next level. Their intuitive and user-friendly automation features allow you to set up complex workflows with ease. From welcome series and abandoned cart reminders to personalized follow-ups based on subscriber behavior, GetResponse empowers you to deliver targeted messages at the right time. By automating repetitive tasks, you can save time and focus on building meaningful relationships with your audience. This level of automation not only enhances efficiency but also boosts engagement and conversion rates.
Inconvénients :
Price Scaling with Subscribers:As your subscriber list grows, you might expect the cost to increase accordingly. However, some users have expressed concerns about the pricing structure, particularly for larger subscriber bases. Exploring more flexible pricing options or offering tailored plans for high-volume senders could alleviate these concerns and make GetResponse more accessible for growing businesses.
Réponse de l'équipe de GetResponse
il y a 3 jours
Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a good experience with us. Your satisfaction is our priority, and we're grateful for your support.
Ronnie
The system needs an intuitive flow chart
Commentaires : I want to make it work but, despite numerous tries, have not been able to do so besides a one and done.
Avantages :
It was relatively inexpensive and looked very good in the sales pitch and the training videos. It turned out, so far, to be less than ideal.
Inconvénients :
I found it quite difficult and clunky to use. I also lost data in lists and newsletters.
Alternatives envisagées : Constant Contact et Mailchimp
Pourquoi passer à GetResponse : In the selling material it seemed to be as easy or easier than the competitors at a better price. So far, that has proved to not be so.
Réponse de l'équipe de GetResponse
il y a 12 mois
Ronnie, We appreciate you taking the time to share this feedback. I have passed it along to our team so we can continue to improve. -Taylor
Francois Pascal
It's an indispensable marketing tool for any type of business.
Avantages :
I really appreciate its easy-to-use email marketing automation features.It integrates easily with other software.
Inconvénients :
I'm satisfied with the features available.
Réponse de l'équipe de GetResponse
hier
Hi Francois, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna
John
A comprehensive email marketing tool with a user-friendly interface,
Commentaires : In summary, I would recommend GetResponse to businesses looking for comprehensive email marketing software with powerful automation capabilities and various design templates, as long as they are willing to invest in the platform's pricing.
Avantages :
One of the major pros of GetResponse is its automation capabilities, which allowed me to set up email campaigns that were triggered by specific actions taken by my subscribers. This feature saved me a lot of time and effort in my email marketing efforts.Additionally, the platform provides a variety of templates for email design, making it easy for even non-designers to create visually appealing emails. I also appreciated the A/B testing feature, which allowed me to test different subject lines and email content to optimize open and click-through rates.
Inconvénients :
It can be a bit expensive for smaller businesses or individuals just starting out with email marketing. Additionally, while the interface is generally user-friendly, there are some areas that could be improved in terms of ease of use and navigation.
Réponse de l'équipe de GetResponse
il y a 3 jours
Hi John, Thank you for your positive review of GetResponse! We're delighted to hear that you found our automation capabilities, email templates, and A/B testing feature beneficial for your email marketing efforts. We understand that the pricing might be a consideration for smaller businesses, but we strive to provide comprehensive email marketing software with powerful features. Your recommendation means a lot to us, and we're here to support your continued success with GetResponse. -Abbie
Utilisateur vérifié
Best Email Marketing for Affiliate Marketing
Commentaires : Getresponse is the best email automation platform which is user friendly and easy to implement. The landing page and email automation are very good and help me a lot for my business. I'm highly recommended this software.
Avantages :
The price is reasonable and user friendly. There have lots of features that allowed me to meet all my needs. A perfect solution to grow my business online.
Inconvénients :
I don't have lots of issues with this software except for the loading time to open the feature is too slow.
Réponse de l'équipe de GetResponse
hier
Hi, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna
Utilisateur vérifié
Getresponse is full of marketing suit, with some minor draw backs
Commentaires : If you want to watch your email inbox deliverability, very powerful email tool for good marketers. My overall experience is much better.
Avantages :
Getresponse is a great email marketing program and affiliate friendly service. They also have free option for beginners and their price also fair enough. I liked this because you can make your page, email opting, and all automation rules from one tool, you have no need of additional clickfunnels or etc.
Inconvénients :
I personally feel that other services seem to working a little better
Réponse de l'équipe de GetResponse
il y a 3 mois
Hi, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Though see that there are areas that you would recommend for us to approve. We will pass it on to the product and customer service team. Justyna
Utilisateur vérifié
Compliance Department Astonishingly Harsh
Commentaires :
Get Response compliance department treated us with an inexcusable heaviness:
We'd been using GR for years. Things went well.
It was time to build a new segment. The new emails bumped us to the next $$$ level. So, we used 'pay up front discount' (BIG mistake).
We emailed the new list. Got some negative tics, due to some less than perfect hygiene on our part.
Enter the disciplinarians:.
Get Response compliance offered 1 option: Kill the VAST majority of your emails. Then you can play again.
We'd just paid them $X,000's for an upgrade, & they hits us with the 500 pound hammer.
Imagine a Dr. visit: Dr. finds a questionable spot on a big toe.
Dr. offers one option: "Amputate BOTH legs now."
We asked for grace. GR Compliance response: It's the 500 pound hammer or you're off line.
Only one list triggered this review. We said: "Remove just the 1 list with issues." They would have none of it. GR would not be satisfied until they punished us irreparably.
X,XXX of emails of individuals who are our friends and business contacts - all gone.
(See above note where GR prevented us from exporting OUR emails which WE had put into GR)
Then GR locked out the potential for adding emails back - including the hundreds of perfectly good, very solid, very clean emails we'd added, 1 by 1 - & had not yet even had the opportunity to email yet!!
All the work we'd been doing to add and clean up our lists... GONE.
Leader to leader:
DO NOT do Get Response. Please heed our horror story.
Avantages :
Did seem to deliver. Gave decent tools for building newsletters. Liked several of their features. Landing pages feature is good.
Inconvénients :
There's no easy way to add one email to several categories at once. Example: You have one a customer email. You want to place that email in three segmented lists (which happens quite often). Unfortunately, you have to enter that same individual email THREE times. It felt to me that Get Response was stacking the deck in their favor with this non-functionality. You have to put in more emails, you owe them more money. It's possible that this was not strictly the case, (I never got out the calculator for this). From my experience, they could have made this option MUCH more user friendly. WHEN (not if) they place you, the paying customer, into a disciplinary review, they WILL lock your ability to export. You can follow the "it's easy to export" guides all you want to... you're not going to let you get YOUR contacts out of their system. (my experience) Get Response apparently believes that all those emails you've put into their system... those are not YOUR contacts.... you won't get them out if they have reason to discipline you... which they will. They talk nice and have cheery messages. But import something they don't like, they will, (with a smile), treat you as a paying customer like a redheaded stepchild. Is that the way you want to be treated? You might think that you're a good rule-follower and don't do things wrong... we paid them and used them for years. Then, one day they became punitive. It happened immediately after we paid them.
Alternatives envisagées : Constant Contact
Pourquoi choisir GetResponse : Felt like we'd have better receptivity with GR as opposed to MailChimp.
Logiciel antérieur : Mailchimp
Pourquoi passer à GetResponse : A friend of ours used it and suggested it. This friend knew the platform, so we went with that.
Calvin
Why you should really get Getresponse for your business
Commentaires :
My business keeps on growing daily just by using Getresponse’s features.
All of my emaillists are easy to maintain and customers are happy with the services too.
Once setting up a automation flow properly you never have to look at it again
Avantages :
- Very easy to use and therefore userfriendly for all - Updating more features often, Getresponse listens to their customers - Creating and maintaining lists never was this easy - My business keeps on growing just by using Getreponse
Inconvénients :
- using images in the emails are not resizable easily - landing page maker can use some more work, drag and drop is ok, not perfect yet - very little options with the lowest paid subscription, have to update to soon to get “good” options
Réponse de l'équipe de GetResponse
il y a 2 ans
Hi Calvin! Thanks for taking the time to leave such a detailed review. Your feedback is important to us! -Taylor
Stephen
I hate marketin - but GetResponse makes me smile as I do the job I hate!
Commentaires : I love it, what can I say, I'm happy to pay the low price for using such a great marketing solution. Everything in the one place - whats not to like?
Avantages :
The well-laid-out interface with the help of videos when if you need them means that getting started and becoming a professional in the marketing quality production stakes is easy.
Inconvénients :
OK, so there are some features that I would like to have included in the lower and middle options, in other words I'm focused on my marketing budget and want more still for the same price!
Alternatives envisagées : MailerLite et Brevo
Pourquoi choisir GetResponse : GetResponse is easier to use, and has better templates and better support.
Logiciel antérieur : Mailchimp
Pourquoi passer à GetResponse : I have tried so many products in this arena over the years and this one is the very best value for money - with results that don't look cheap. Whats more, unlike other drag and drop email marketing solutions, this one doesn't mess up your emails because of software issues.
Réponse de l'équipe de GetResponse
il y a 10 mois
Hi Stephen, We are so happy to hear you are loving GetResponse so far! Thanks for taking the time to leave a review. - Abbie
Nick
This software is not bad.
Commentaires : Besides the server issue, the software is very useful. The training is also excellent to help improve your marketing.
Avantages :
It gives you great templates and products. The analytics are very helpful for tracking your results.
Inconvénients :
Using for email marketing, we had issues with our open rates getting reduced by 50% or more without change in our usage. After numerous communication with the company, we found out they moved us to a "bad" server/IP address which triggered the recipient inbox spam filters. After several months, the problem was resolved with open rates bouncing back up. They denied being the cause but we have the proof.
Alternatives envisagées : SendGrid
Pourquoi choisir GetResponse : Their policy on importing new email contacts is too strict.
Logiciel antérieur : Constant Contact
Pourquoi passer à GetResponse : The value was better in GetResponse.
Utilisateur vérifié
A Comprehensive Email Marketing Platform with Advanced Features
Commentaires : Getresponse is a solid choice for businesses looking for a comprehensive email marketing platform with advanced automation capabilities. While it may not be the most budget-friendly option and may have a steep learning curve for beginners, it offers a wide range of features and integrations that can help businesses effectively reach and engage their audience.
Avantages :
In my experience, Getresponse is a comprehensive email marketing platform that offers a wide range of features and tools for businesses of all sizes. One of the major pros of Getresponse is its advanced automation capabilities. The platform allows users to set up automated email campaigns and workflows, which can help save time and improve the efficiency of their marketing efforts. Additionally, Getresponse offers a range of templates and design options for creating professional-looking emails and tools for segmenting and targeting specific audience groups.Another pro of Getresponse is its integrations with other tools and services. The platform integrates with a variety of CRMs, social media platforms, and e-commerce platforms, which can help users streamline their marketing efforts and get a more complete view of their customer data.
Inconvénients :
However, there are also a few drawbacks to consider when using Getresponse. One issue is that the platform can be somewhat expensive, especially for users who need to upgrade to a more advanced plan or add on additional features. Additionally, the platform's learning curve may be steep for users who are new to email marketing, as it offers a wide range of features and options that can be overwhelming for beginners.
Réponse de l'équipe de GetResponse
il y a 5 mois
Hi, GetResponse pricing varies depending on the plan and the number of contacts you have. Their basic plan starts at $15 per month for up to 1,000 contacts, and their most advanced plan is $1,199 per month for up to 100,000 contacts. Some plans also include additional features such as webinars and sales funnels. It is considered one of the most affordable option in the market. It may be considered expensive or not depending on the size of your company and what features you need. It is recommendable to compare GetResponse pricing with other similar services to determine if it is the right fit for your business. Thanks again for taking the time in writing this review, Justyna
Hussain
GetResponse is your pure and whole email marketing platform!
Commentaires : When it comes to email marketing, GetResponse is what really helps you in getting a response from your clientele and potential clients. It is catchy, quick, smart, and genius in its field. I personally recommend it to people who are looking for a reliable platform both money and quality-wise. It is a good platform that helps you with your email marketing overall. It can create an immensely positive effect on your company if used rightly, you just need to trust me on this and go get one for your betterment! So, if you are looking to get a better response, GetResponse is your savior!
Avantages :
GetResponse is your pure and whole email marketing platform, you can have your customized mailing lists which will be helpful in sending newsletters to the masses with a few clicks. Your email marketing game will be up and simple with this one on your side. There are tons of email templates to choose from and I like its auto-responder option as the best roofing among all.
Inconvénients :
We love GetResponse. It is amazing and simplifies our job. There is a thing that I noticed could be improved for even better results. The split testing feature is a bit outdated or you can say limited. The customization here is less and you are just stuck. This really needs critical care. I could say that the platform itself is quite easy to understand, even if there is an issue we can sort it out here but when it comes to getting help from them directly it is quite not possible unless you are using their extremely elite plan which is a bummer if you are stuck somewhere.
Réponse de l'équipe de GetResponse
il y a 11 mois
Hi Hussain! Thanks for taking the time to share this detailed feedback. I have shared it with my team so we can continue to improve. -Taylor
karan
Best Tool for Email Marketing, I really love this tool
Commentaires : My overall experience with GetResponse has been very positive. The platform is intuitive and easy to use, and their customer service is excellent. The support team is always willing to help with any questions I have, and they have been incredibly patient and thorough in their explanations. Additionally, the features offered by GetResponse have been very useful in managing my email campaigns and automating certain processes. I have been very impressed with the quality of the product, and I would recommend it to anyone looking for an email marketing platform.
Avantages :
1. Easy to use: GetResponse is extremely user-friendly, with an intuitive drag-and-drop editor and a wide range of features and tools that help you create amazing emails.2. Comprehensive analytics: GetResponse offers comprehensive reports and analytics to help you measure the success of your campaigns.3. Automation tools: GetResponse offers powerful automation tools to help you send targeted emails at the right time, automate follow-up emails, and more.4. Great customer service: GetResponse has a very knowledgeable and helpful customer service team that can answer any questions you might have.
Inconvénients :
Expensive: GetResponse is relatively expensive compared to other email marketing services.Lack of Integrations: GetResponse does not have as many integrations as other email marketing services.limited Automation: GetResponse’s automation features are limited compared to other services.Limited A/B Testing: GetResponse’s A/B testing features are limited compared to other services.
Réponse de l'équipe de GetResponse
il y a 5 mois
Hi Karan, Thank you for taking the time to write this review! We're happy you're overall experience with GetResponse has been positive and are pleased to hear you've had a pleasant experience with our customer service team. Customer feedback helps us improve, so this review is greatly appreciated. Best wishes, Abbie
Utilisateur vérifié
Longtime GetResponse User
Commentaires : One of the best parts of GetResponse is the customer service. I am one who likes to get on the phone to discuss a problem. But they have it set up where you're routed to a live chat. I was resistant to use this format but everyone I've ever worked with when I've had a problem has been courteous and very, very knowledgeable. Without exception, we've been able to go back and forth on chat and resolve my issue. So, while I do not like live chat, it has worked like a charm for my GetResponse account.
Avantages :
I like having an email service where I can house all my contacts. GetResponse allows me to maintain multiple lists. There are tons of templates where I can compose any kind of email I can imagine. All the emails I've ever sent are maintained as templates that I can re-use or study for their analytics. I can go into sent emails and see who opened which emails and who didn't open them. I pay for the service based on the number of active email addresses I have in the database. And, if anything ever happens to my site or my social media outlets, I always have my list to take with me wherever I go.
Inconvénients :
I'm not a fan of how they handle their billing. It seems the bill date moves every month. It makes me think I'm paying for 13 months in a calendar year instead of 12. I also don't like how they do their count to determine billing. For example, an email address on 3 separate lists counts as 3 separate contacts. So, you may not have hit their limit for billing with the overall number of addresses you have on file. But, segmenting your lists and having the same email address on multiple lists may put you over your count and move you into a higher billing tier. That may not bother you but for me, I am often scrubbing my lists for inactive email addresses to make sure I'm not paying for someone who never opens my email.s.