Avis sur Livestorm

Commentaires: We found Livestorm on a whim as we were exploring different webinar tools. The good:
AMAZING customer service. Their team is located in France, but that hasn't impacted us negatively at all as an America-based business. They're very helpful and super responsive. Easy landing pages and instant emails. That was the biggest selling point for us. I don't have to create a new landing page for each webinar - Livestorm just generates it. Then, they send out reminder emails (that I can customize) without me having to worry about it. Huge time-saver. Attendees don't need to call in. Sound is right on the webinar page. Boo-yah. The bad:
Video quality has been pretty low when we've recorded it to send out replays - not sure how this compares to other platforms, but it's a bummer when we're doing a screenshare and the text isn't readable. Seems to have some connectivity issues for certain attendees. Not sure what the common thread is yet - maybe non-Chrome users? Also, you must have the latest version of Chrome to give a proper screenshare, and you must download a Chrome extension to do the screenshare. Very minor, all things considered, but there it is. All in all Livestorm has been great for us so far! They make webinars super easy, and again - their support is fantastic. They just released integration with Zapier, which I'm excited to take advantage of.

Commentaires: It allows us to create live webcasts that feature experts from our community in a way that connects them with more people and drives real value to both parties.

Avantages: It's so easy to setup and is basically on autopilot to the event. I love the landing pages (they convert like crazy), the emails are beautiful, and the reminders are perfect. It's got the right amount of customizations and just about anyone can learn to use it quickly. Our customers have been delighted with the experience - the video is stream is smooth, audio is clear, and chat/polls/questions works perfect. It's also very affordable compared to other products.

Inconvénients: Right now it has a limited capacity of 500 attendees and we'd like to host more. I understand they're working on it, so it's not that big of an issue. At times I wish the emails were a bit more flexible, but we could always build our own to supplement.

Commentaires: Peace of mind. Most successful webinar to date. Ease of use. All the features and functions we want.

Avantages: The process as a whole is very well rounded. Customer rep does a great job of making sure you're all setup and ready to go for your first webinar, learning the system (which is very simple), making sure to take care of any and all questions promptly. You can tell they care. When we had problems with other webinar software, we wouldn't get a response for days, and then would get a vague response with a link to a FAQ page. Customer rep and the team are very helpful and personal. I love that it's browser based, so neither myself nor attendees need to download anything or run anything. It makes the whole experience much smoother. It's almost like tuning into a podcast. Another thing I like about it is how easy it is to make a great landing page. That was important for us. Another thing is the ease of analytics. We can easily track UTM parameters and track performance of shares with the team, partners, and on different channels. Also, once you're in the webinar room, everything is so simple and easy to use. This is the biggest difference for us. For most platforms, once you get into the webinar room, everything is clunky and unintuitive. The webinar room does exactly what you want, easily, and it's intuitive. It took me about 5 minutes to comfortably do all the different things we needed to.

Avantages: The fact that we can schedule our webinars and LiveStorm does the rest - automated reminders for attendees, and automated follow up emails with links to view the replay of the webinar, and we get tons of data about our attendees that we can use to drive new leads. We have used a lot of webinar platforms in the past, and LiveStorm is far and away the easiest, simplest, and most reliable. We also noticed a large jump in user engagement - the interface for attenedees is just as intuitive, and our chat engagement from our attendees is way higher in LiveStorm than it ever was previously. Overall, this is a great webinar platform and we have been happy customers from the moment we switched. Gilles and team are always quick to reply when we need them as well.

Inconvénients: The quality of the recorded replays could be better, but they are working on it. Other than that, its all great!

Avantages: Livestorm has it all. I've now tried close to all the incumbents and nothing is as easy an effective - seriously! - the UI is very easy, and visually pleasing.
- Setup a webinar, edit it etc incredibly quickly.
- There's no old school forms and random rule sets that all those "other" providers have.
- Automatic emails are super helpful (and customizable)
- the cost structure allows you to be really creative and makes you want to run more webinars

Commentaires: It's a great software for the price, especially since I've found other webinar platforms to be clunky and un-reliable. If they could just solve the issue of support during US work hours, it would make it perfect.

Avantages: The interface is easy to navigate and we've had no drop-off time during webinars. I especially LOVE all the UTM and meta data that comes with each registration, making it easy to track what channels are performing well to drive webinar traffic.

Inconvénients: ALL their support is based in France! Which is crazy since their product is available internationally. US teams should not need to wait over 24 hours for answers to quick one-off questions. This is particularly problematic when it's the day of the webinar and we need technical assistance ASAP.

Avantages: Everything is visually very clean and appealing. I've received many comments from team members and clients commenting on how nice the emails and landing pages look. I also love that the email sends are automated (unlike some softwares where you have to schedule/send) as it takes tasks off my list! The software is also easy for new users to pick up.

Inconvénients: I've had some issues with only allowing one person (the host) to start and end the webinar session, and wish that was available to speakers as I'm not always able to start the webinar! I also wish that attendees could speak without being invited on stage, which is accomplished in the meeting room but the meeting room doesn't allow for those amazing emails sends mentioned above.

Commentaires: This tool Saved lot of time and money.

Avantages: Very user Friendly tool. Attendees can join the webinar in a simple way. Customer service is awesome. The recording feature is awesome, where recordings can be used for future reference. It can be setup easily.

Inconvénients: I feel that it is costly and Small organizations cannot afford to buy. This is the only cons i have.

Commentaires: Faster webinar creation and deployment.
Great insights into visitors, and in-webinar engagement.
Seamless integration with existing marketing activities via the Livestorm Zap.

Avantages: My favorite thing about Livestorm is really the culmination of all the best parts: Ease of use, Responsive UI, Great support, and an excellent Zapier integration. They make running recurring weekly demos very easy.

Inconvénients: The only thing I'd like to see improved in Livestorm is the ability to further customize the fields on the registration form in lieu of a custom registration workflow.

Commentaires: Our customers are learning our software so much more quicker and easier. Sign-ups of our webinars are at record highs.

Avantages: It's incredibly easy to use. The automatic emails and notifications that are customizable make it incredibly easy to remind my customers that a webinar is coming up. Using the actual software is a breeze, and my customers find it really easy to log-in, ask questions during the webinar and even submit poll answers. Sending a recording after the webinar is done is also super helpful.

Inconvénients: The only downside is I'm not able to categorize my webinars on my website. For instance, I want to be able to show "Advanced Webinars" as a separate section to "Introductory Webinars". Other than that, everything is great!

Commentaires: Everything from the industry leading products for a fraction of the price!

Avantages: Monthly payment - can cancel at any time and just pay when you need it!
User interface is very intuitive
Has most of the key features of "Superior Software" for a fraction of the cost
Customer Service team are friendly and helpful
The translation engine is superb for setting up webinars with our overseas customers

Inconvénients: You cannot record from a media file, just a shared window.
You can only have one host on a license (however the great workaround given is that you can share your login details and 'the host' can change the name to their name).

Commentaires: If you would create and stream online presentations or training sessions with a professionnal level you have to use livestorm! We created our first webinar with a simple free tool found online and we discovered that webinars have worked pretty well for us. So we decided to use the same kind of tools but with a professional level this time and finally when we used livestorm for the very first time we were astonished by the effeciency and the simplicity of this magic tool. All the features that a modern marketer is dreaming about are here (high stream quality, tracking, customizable transactionnal emailing, integrations with third-party applications, replay, and many others). The customer support is very responsive an the team regularly offers novelties and tricks. I recommend this tool without any hesitations. Just try it and appreciate to generate leads or to help your existing customers!

Avantages: You will need to upgrade to Premium to get the full potential of this product.

Inconvénients: It's also a con that you need to buy the Premium to get the full potential.

Commentaires: Easy to train customers and provide information to our software users.

Avantages: Easy to setup, good connection and audio/video. Solid support. Setting up the webinars is quick and I was able to do it without trouble or confusion.

Inconvénients: Some features not yet included, but hopeful they will be added in the future. Would like to have the option for attendees to have an "open mic" session at the end of the training where everyone can talk for Q&A.

Commentaires: Ability to start running webinars with minimal risk to my ROI

Avantages: Easy to use and affordable for almost any business. It has all the features you need, including automated emails and good tracking to see where your sign-ups have come from. The support team are also great - really responsive.

Inconvénients: Can be a little tricky to know exactly what does what in the webinar room sometimes, but once you've used it a few times it makes sense.

Commentaires: A simple and powerful live webinar software. Something that's sorely needed in the market.

Avantages: After months of searching for a simple, easy-to-use webinar software, we finally stumbled across LiveStorm. Killer platform. Way better than everything else we tried. Equally as important to us: they've have great customer service. We've been very methodical in making our decision over the last few months, and they were helpful every step of the way. They are also constantly iterating. A sign of a healthy, growing SAAS.

Inconvénients: Price could be a little better. But it's obviously not a deal breaker. Other than that, we've found no real negatives, especially in light of webinar software alternatives.

Commentaires: We will use it on our own platform. We think it will be useful for our students.

Avantages: We can only broadcast via web browser. We do not need to download any apps. A highly successful platform.

Inconvénients: It would have been nice if the link to the user was a special re-use. But they said they were working on it. It would have been nice to have a bit more variety in pricing.

Commentaires: Web-based, easy and fast to use. So it saves time and effort, and we can focus better on our main tasks.

Avantages: - easy and fast
- web-based
- listens it´s users
- webinar-room can be customized
- for customers it´s fast to register

Inconvénients: - features like media on replay, Facebook and Youtube live are on the table or under beta
- they recommend not to use firefox.

Commentaires: Easy to use, great interface, great quality...Great everything.

Avantages: How user-friendly that platform is. I've used a few webinar programs out there and by far Livestorm takes the cake. Easy to use, friendly customer service and very easy and simple process for attendees to join webinars.

Inconvénients: Can't figure this one out yet.

Commentaires: Good quality for a decent price. An easy way to help our customers and getting more sales.

Avantages: It's easy to use as a host but especially for people viewing the webinar. No irritating pop-ups and great user interface. It's also convenient that Livestorm provides landingpages and standard emails to subscribers.

Inconvénients: There isn't a translation in my language at the moment, but the customer support told me it was coming soon though. They are also working on a function to add a specific call to action at the end of the webinar.

Commentaires: Livestorm is easy to navigate and makes the process of planning webinars for our customers a simple task. The various ways to interact with attendees, such as polls and questions, will allow us to find out more from our customers and interact on an even more personal level. The default emails also remove the headache of scheduling our own email reminders, and the option to run as little or as many of these as you like gives you more flexibility.

Avantages: Easy to use
Great support on hand
Simple interaction enabled with attendees

Inconvénients: Only being able to have one email address linked to the account

Avantages: Very intuitive and easy to use. Lots of customisation options available which works well for us. Automated emails and reminders are really useful, and again, can be customised to suit us. Customer support is great and has been on-hand throughout to help.

Inconvénients: Would be great if the session filters stayed in place until amended, as they revert back when navigating away from the page. Would also be useful to see exactly what time an attendee joined and left the webinar, rather than just a percentage attendance rate. And an Intercom integration would be a big bonus :)

Commentaires: Reaching out to our customers and prospects in an effective and attractive way

Avantages: Fully featured and intuitive interface. Much like the automated emails and reminders that the system sends to registered users. Good value for money and backed up by a driven team. We have held 4 webinar events so far and reached customers and prospects across the world. Next step is to integrate it into our CRM system. very excited by this webinar platform!

Inconvénients: nothing at this moment. This dumb review platform is now forcing me to fill 100 characters..... where can I review capterra? This is so annoying....

Commentaires: Bigger conversions on webinars from people that registered to people that joined the webinar

Avantages: The fact that works in browsers, nobody has to download annoying programs or do complicated setups. Fast and easy to create an account and start using it.

Avantages: I tried several webinar platforms and finally chose Livestorm. This is very easy-to-use : the interface is intuitive and you can set up the webinar very quickly.
There is a lot of features : webinar recording, real-time polls, automated emails reminders... More, you can customize almost everything which is a great advantage.
Finally, the support team are very helpful and responsive : they're always ready to help and give good advices.

Inconvénients: You can't add new e-mail but still you can customized it.