Avis clients sur Linxup

Rental Company

Avantages :

Integration and install were super easy. Switching from a similar product we had general knowledge of GPS tracking software; however, Linxup is a glorified version of what we were using. Not only is the real-time tracking with more frequent pings helpful, but being able to notify customers of boundaries crossed through SMS and maintenance logs make it that much better.

Inconvénients :

Linxup was an investment compared to our last software considering the quantity of devices needed and seasonal operational aspect. In terms of GPS tracking it is very comparable, but Linxup definitely has the upper hand. At times, seems a bit complex for our business, but the real-time tracking with more frequent pings was the big catch for us.

Central Confinement Review - Linxup

Commentaires : We have used Linxup for several years and we like it. We were able to price decline on our per unit price last year, and that is helpful. That makes Linxup even more competitive for us to keep, when we get good product for a good price. The service is lacking at times, but the overall product and service of Linxup is one that I would recommend.

Avantages :

I like how easy it is to use. It so easy to log in and see that it takes you directly to a map that show all of your vehicles, and with a quick list to see who may be offline. It also great to see who may need to vehicle maintenance with the check engine indicator online. The report are pretty easy to read and have been very helpful. A good product.

Inconvénients :

The support is what I have the most issue with in regards to Linxup. It really depends who you get on the phone. Some of the reps you speak to when a device loses a signal are great and quick, and don't try to keep you on the phone, but they want to solve your problem as quick as possible. However, the next time you call you could get a rep that acts like they are new and don't know what is really going on, which is strange to me how some representatives are so educated and others are not.

Severely Disappointed

Commentaires : I have had nothing but problems with this company. The customer service is absolutely terrible. No one follows through in a timely matter. Trucking is a 24/7/365 operation with a requirement to use an ELD. Your company does not provide the required support for this type of business. Waiting 2 days or more for a return phone call from tech support regarding the ELD's is unacceptable. With all of these issues, we will most likely be leaving your company for a better solution.

Avantages :

It's easy to use. ELD is easy to install. Trailer tracker not so much.

Inconvénients :

The ELD has glitches that severely impact our operations. I advised a few months ago about the issue and nothing was ever done about it. I've requested the cab cards for Apollo more times than I can count and still have not received them. That is actually a DOT violation to not have them in the truck.

IFTA Tracking Made EASY!!

Commentaires : Linxup has been a great tool for our fleet of three trucks. I no longer have to go through trip sheets and logbooks trying to figure out state miles.

Avantages :

I like that it automatically calculates my miles per state and the software automatically calculates IDTA returns for the trucKS Iselect

Inconvénients :

I wish I could enter fuel in the app from my phone

Cancelled Linxup over charges & alck of customer service

Commentaires : Frustrating. No customer service - even after years of using them. Will never refund or adjust a billing - keep charging reagardless of working services or not. Money clearer more important. After cancelling - had a rep call and was going to take care of everything. However when we asked for credit and to cancel - got rude. Still cancelled.

Avantages :

The features are easy to use, as is the reporting.

Inconvénients :

had trackers that did not work and they could not get to work - refused to stop charging for them. Got a random call that they were updating our trackers as ours were outdated. they imemdiately cancelled our tracking - leaving us with 2-3 weeks of no service. Still charged us for that period. One tracker never worked - was defective - still charged us for that for 2-3 months. Finally cancelled, as you leave a message and no one ever calls back. Had to file with credit card to get the services stopped.

poor customer service

Commentaires : If you call in to purchase a new device, they will answer in 10 seconds. If you have an issue or would like to setup a new device, they will never answer. I have been trying to call for 5 days, also sending emails and leaving voicemails. No one has returned a single call. I spoke to one individual in another department but could barely hear him with his dogs barking nonstop in the background! Really dogs barking. This is shameful

Avantages :

Tracking works ok. but support for issues is horrible

Inconvénients :

If you call in to purchase a new device, they will answer in 10 seconds. If you have an issue or would like to setup a new device, they will never answer. I have been trying to call for 5 days, also sending emails and leaving voicemails. No one has returned a single call. I spoke to one individual in another department but could barely hear him with his dogs barking nonstop in the background! Really dogs barking. This is shameful

Biddeford Painting review

Commentaires : Does what we need done

Avantages :

Easy to install and easy to use. Low cost.

Inconvénients :

I can not think of any bad points. I am buying 5 more gps- camer units

Bang for the Buck

Commentaires : A plus

Avantages :

easy to install the plug in, then I switched to hard wired, love it

Inconvénients :

updates, but there fine once you get used too

A must for fleet snow plowing

Commentaires : I’m very happy with Linxup!

Avantages :

I like the ability to know where my trucks are at any time. Setting up geofences has help to track time on site for our snow plowing locations.

Inconvénients :

So far so good! I have not found issues with using Linxup

Linxup

Avantages :

This tracker software is just amazing its features are extremely magnificent.

Inconvénients :

Improvement of some features would be better for all really

On point tracking so I always know where my truck are and that they are traveling safely!

Commentaires : The tracking info the devices give in so valuable. I can break down all my employees travels to find ways to improve our routes. The safety info that gets communicated makes sure I can hold my drivers accountable which keeps every one safe.

Avantages :

Easy to use and VERY accurate info.

Inconvénients :

Wish there route program had more functions for dispatching like starting point and automatic route planning.

Unprofessional and Poor Quality

Commentaires : Very bad customer service. Product does not work, push notifications are all wrong, maps and mileage are wrong. trucks send wrong info and the product does not do as they stated.

Avantages :

It is very bad and never works with no support at all!

Inconvénients :

Switch and bait. They send the product without a contract and then threaten you to keep their poor design. Admin does not care and money is their only object.

Valuable Part of My Operation

Commentaires : The Linxup GPS Tracking reports speeding, fuel consumption and other careless driving and reports it daily so that I can immediately share with the driver for an immediate improvement.

Avantages :

Linxup tracking is an integral part of my operation. The information it provides is priceless when you're not able to be on the road. It helps to reign in careless behavior before it takes a toll on my bottom line.

Inconvénients :

One feature I wish it would provide would be an alert to my inbox when it is disconnected.

Linxup experience

Avantages :

simple enough to use effective enough to provide needed information

Inconvénients :

devices are not as reliable as they should be.

Great Product

Commentaires : We use Linxup for all of our fleet vehicles. The software, especially the mobile app helps not only with the location and routes of the vehicles but many of the other tools are very helpful. Warnings, notification of when a vehicle is used outside of hours, vehicle needs, etc. help with meeting our fleet needs. I recommend this product to others.

Avantages :

Notifications

Inconvénients :

Mobile App could be a little more user friendly when going from place to another in the app

We have been tracking our fleet for more than 2 years. We recovered a stolen semi within hours!

Avantages :

Ease of identifying vehicle locations on map and the alerts functions. I also like the report functions.

Inconvénients :

Dependence on the maps "posted speed limits". Although I can manually change the limit on sections of road I shouldn't have to waste my time doing so. I'd also like to see customizable vehicle icons so I can quickly determine which is which- ex. a truck vs. a car vs. a tractor.

NEW VERSION DEVICES ARE GARBAGE

Commentaires : Very poor tech support. Happy until 4g units now very unhappy. Looking for another vehndor. Highly do not suggest Linxup.

Avantages :

For years I have used Linxup with almost no issues, never even a need to call for tech support. A few months ago it started acting up so i called and was connected to sales. I learned the reason was a new 4g device was out. I signed a new contract, had 2 devices and a camera sent to me. 90 % of the time one device either is not functioning. I called support and was told need to be in the open sky, Problem was I was in the same area as the old one that worked. Promised call back in 20 minutes. Days later called back and no luck sit hold tech support. Called sales and she transferred me and still 20 min wait. didn't fix it. Called again yesterday and recording techs busy leave message and call back. now 30plus hours later and no call

Inconvénients :

The old ones were awesome new version is junk and doesnt work.

Awesome Device

Commentaires : Have 11 units and helps me keep up with my equipment. I know if a driver has not moved to check on them quickly to ensure their safety.

Avantages :

Ability of location within minutes.

Inconvénients :

Satellites sometimes get blocked and stalls tracking for a few minutes.

Accurate Product, works great

Commentaires : Tracking my personal vehicles

Avantages :

It works as expected and gives great peace of mind.

Inconvénients :

Its a bit more expensive to have trackers on four cars than most people want to pay. Would be better if longer term customers could earn discounts. * Would be great if it could page me after hours if someone opened a door.

My Linxup Comments

Avantages :

The ability to get instant information.

Inconvénients :

The inability to save route maps for future reference. I would like to save certain vehicle route maps.

Linxup Gps

Commentaires : Linxup has been a handy device to track my fleet and dispatch for service calls as well remind me when i need oil changes and inspections on the fleet.

Avantages :

Software very useful for my needs as well as able to tell me about my drivers and vehicles

Inconvénients :

Dont like that i need to replace units because they go bad

GPS for Field Techs

Commentaires : We've increased tech productivity and with the grading system we've achieved piece of mind for our tech's safety.

Avantages :

The APP is very easy to use and extremely accurate. Love the Score it provides as a baseline.

Inconvénients :

Really don't have any negatives. Does what we need and easy to use.

Great Product!

Commentaires : Quality is great, it's easy to use, customer support is always friendly and helpful when we can and have a question! I love we can track our mechanics and wrecker drivers and know their locations at all times and know they are getting to our customers in a timely manner. We love the dispatching feature, its great to use and we don't have to hassle with calling them and having to write the dispatch down!

Avantages :

Dispatching feature

Inconvénients :

route playlist

Best, Simple most affordable GPS tracking systems in the USA

Commentaires : Great customer service, and folllow-up. Easy to use phone app and online web based log in.

Avantages :

Full fleet telematics for the most affordable price

Inconvénients :

None. LinxUp will be releasing more features in the coming months and looking forward to using those updates.

Always have to re sign in.

Avantages :

It locates my trucks and I can put my jobs on the map so I know how close or far they are.

Inconvénients :

I have a screen didicated to Linx up and I always have to re sign in every day or so. The passed routes do not stay available long enough.