Avis clients sur Linxup

Rental Company

Avantages :

Integration and install were super easy. Switching from a similar product we had general knowledge of GPS tracking software; however, Linxup is a glorified version of what we were using. Not only is the real-time tracking with more frequent pings helpful, but being able to notify customers of boundaries crossed through SMS and maintenance logs make it that much better.

Inconvénients :

Linxup was an investment compared to our last software considering the quantity of devices needed and seasonal operational aspect. In terms of GPS tracking it is very comparable, but Linxup definitely has the upper hand. At times, seems a bit complex for our business, but the real-time tracking with more frequent pings was the big catch for us.

Central Confinement Review - Linxup

Commentaires : We have used Linxup for several years and we like it. We were able to price decline on our per unit price last year, and that is helpful. That makes Linxup even more competitive for us to keep, when we get good product for a good price. The service is lacking at times, but the overall product and service of Linxup is one that I would recommend.

Avantages :

I like how easy it is to use. It so easy to log in and see that it takes you directly to a map that show all of your vehicles, and with a quick list to see who may be offline. It also great to see who may need to vehicle maintenance with the check engine indicator online. The report are pretty easy to read and have been very helpful. A good product.

Inconvénients :

The support is what I have the most issue with in regards to Linxup. It really depends who you get on the phone. Some of the reps you speak to when a device loses a signal are great and quick, and don't try to keep you on the phone, but they want to solve your problem as quick as possible. However, the next time you call you could get a rep that acts like they are new and don't know what is really going on, which is strange to me how some representatives are so educated and others are not.

Unprofessional and Poor Quality

Commentaires : Very bad customer service. Product does not work, push notifications are all wrong, maps and mileage are wrong. trucks send wrong info and the product does not do as they stated.

Avantages :

It is very bad and never works with no support at all!

Inconvénients :

Switch and bait. They send the product without a contract and then threaten you to keep their poor design. Admin does not care and money is their only object.

IFTA Tracking Made EASY!!

Commentaires : Linxup has been a great tool for our fleet of three trucks. I no longer have to go through trip sheets and logbooks trying to figure out state miles.

Avantages :

I like that it automatically calculates my miles per state and the software automatically calculates IDTA returns for the trucKS Iselect

Inconvénients :

I wish I could enter fuel in the app from my phone

On point tracking so I always know where my truck are and that they are traveling safely!

Commentaires : The tracking info the devices give in so valuable. I can break down all my employees travels to find ways to improve our routes. The safety info that gets communicated makes sure I can hold my drivers accountable which keeps every one safe.

Avantages :

Easy to use and VERY accurate info.

Inconvénients :

Wish there route program had more functions for dispatching like starting point and automatic route planning.

Cancelled Linxup over charges & alck of customer service

Commentaires : Frustrating. No customer service - even after years of using them. Will never refund or adjust a billing - keep charging reagardless of working services or not. Money clearer more important. After cancelling - had a rep call and was going to take care of everything. However when we asked for credit and to cancel - got rude. Still cancelled.

Avantages :

The features are easy to use, as is the reporting.

Inconvénients :

had trackers that did not work and they could not get to work - refused to stop charging for them. Got a random call that they were updating our trackers as ours were outdated. they imemdiately cancelled our tracking - leaving us with 2-3 weeks of no service. Still charged us for that period. One tracker never worked - was defective - still charged us for that for 2-3 months. Finally cancelled, as you leave a message and no one ever calls back. Had to file with credit card to get the services stopped.

Linxup experience

Avantages :

simple enough to use effective enough to provide needed information

Inconvénients :

devices are not as reliable as they should be.

Great Product

Commentaires : We use Linxup for all of our fleet vehicles. The software, especially the mobile app helps not only with the location and routes of the vehicles but many of the other tools are very helpful. Warnings, notification of when a vehicle is used outside of hours, vehicle needs, etc. help with meeting our fleet needs. I recommend this product to others.

Avantages :

Notifications

Inconvénients :

Mobile App could be a little more user friendly when going from place to another in the app

We have been tracking our fleet for more than 2 years. We recovered a stolen semi within hours!

Avantages :

Ease of identifying vehicle locations on map and the alerts functions. I also like the report functions.

Inconvénients :

Dependence on the maps "posted speed limits". Although I can manually change the limit on sections of road I shouldn't have to waste my time doing so. I'd also like to see customizable vehicle icons so I can quickly determine which is which- ex. a truck vs. a car vs. a tractor.

Substandard product and App features don't work well

Avantages :

None really that other companies don't offer. Linxup is not special in any way.

Inconvénients :

Every time this GPS company makes an upgrade to their GPS App the make it worse than before. Very difficult on the eyes and way too fidgety to see where the vehicle is. Customer service is practically non-existent as well. At present my trackers are all OFFLINE for over 10 days and they are certainly not moving their feet to get them working for me and act like they could care less that the product I am paying for doesn't work. They act like it is my problem and not theirs. I am going to look for another company as soon as possible since I am tired of dealing with the problems this one has. Would advise not using them and looking elsewhere.

Ok software. Poor support.

Commentaires : I’ll just say this, I called them to remove my card from auto pay and they refused to do it despite being required to do so by law. They appear to be desperate for business. And not very friendly when you call them out.

Avantages :

The devices were reasonably reliable. I guess.

Inconvénients :

The support. Had issues at various time with devices not being shipped to correct location, issues logging in, billing, communication, etc. at the end of the day, Linxup didn’t follow through with their promise to take care of issues.

Linxup GPS Tracking

Commentaires : My overall experience with Linxup GPS Tracking has only been an okay one. i think I will be changing companies once my contracts are up

Avantages :

What I like most about Linxup GPS Tracking is that I'm able to see where all my vehicles are at at any given moment right from my phone

Inconvénients :

What i like least about this software is that some of it is glitchey. I have to constantly reset the trackers so that they are online. this becomes very annoying.

Linxup

Avantages :

It was very easy to use. If i have any issues all i have to do is all customer service and they are very nice and more that willing to help me with my issue.

Inconvénients :

for what i use it for i dont have anything.

Bang for the Buck

Commentaires : A plus

Avantages :

easy to install the plug in, then I switched to hard wired, love it

Inconvénients :

updates, but there fine once you get used too

Linxup GPS

Avantages :

It makes it easy tracking my vehicles as they come and go

Inconvénients :

Not much Would like a better volume discount

Works well for us

Commentaires : Keeping out team honest through monitoring their driving performance. We also use the software to reimburse them for mileage per diems.

Avantages :

This software is easy to use and comes in handy for tax time, calculating all the mileage is a breeze. It's also a great way to keep our drivers honest and safe by monitoring their speed, harsh braking, and rapid acceleration. Businesses need this software, and linx up does a great job.

Inconvénients :

that it's not free :-). Other than that, there's not much to complain about.

A must for fleet snow plowing

Commentaires : I’m very happy with Linxup!

Avantages :

I like the ability to know where my trucks are at any time. Setting up geofences has help to track time on site for our snow plowing locations.

Inconvénients :

So far so good! I have not found issues with using Linxup

Helpful monitoring

Commentaires : Not sure yet

Avantages :

Size; durability , wireless signal strength

Inconvénients :

Cons: battery life; unable to change temp from Celsius to Fahrenheit.Fairly costly for one monitor

MONEY SAVER!!!

Commentaires : This is an absolute MUST for any service industry professional with multiple stops per day for multiple crews in multiple vehicles. We use it primarily in our lawn care. It's your "eyes in the sky". Our savings came from "idle time" and reduced "break time". The guys can't take extra breaks because we'll know about it. It stops moonlighting when we let trucks go home with guys for the night. We used to worry when someone wanted to use a truck over the weekend to"help a friend move" or "haul something away", now, we don't worry at all. We just get their address and their desired destination in the system and tell them there's a GPS in there. Then we look at the route the next day and pat him on the back or fire him! Totally worth it!

Avantages :

Cost and ROI! With just one unit in one truck for 1 week, we saved enough money to pay for 3 units for a year!

I have not had to use customer support yet. Love this.

Avantages :

Ease of use, easy to go through, I can run reports very easily for maintenance etc. Keep an eye on my trucks and drivers

Love Linxup

Commentaires : We have reduced gas usage and insurance premiums.

Avantages :

Easy to use and it is a great product to keep track of our fleet vehicles.

Inconvénients :

Can't think of anything. We are happy we chose Linxup

Owner/managing partner

Commentaires : Very great

Avantages :

track equipment, assists greatly to invoice rental customer.

Inconvénients :

tracker dies when not in cellular service and device requires replacement

Trackers on Fleet

Commentaires : Was using different company. Decided to try Linxup on the half of fleet that didn't have any. Liked them so much cancelled the other carrier and put Linxup in every vehicle in fleet.

Avantages :

Easy to use and install.

Best Product I found for Tracking Trailers

Commentaires : Everything about Linxup has been great from ordering to install to functionality of it.

Avantages :

I looked at a lot of different GPS Trackers for trailers and this one is the best I found. It is able to be hidden out of sight and still get good reception.

Inconvénients :

I have not found any cons yet with hardware or software.

Linxup Saves My Company Money

Avantages :

The best thing i ever did for my company should of done this 20 years ago BIG SAVING You know now who been costing you MONEY AND WHO BEEN RIDING YOUR CLOCK YOU WILL BE SURPRISE all the money you have lost and this device tell you everthing you need to know EXAMPLE START AND STOP HOW FAST THEY ARE DRIVING WHERE THEY ARE AT AT ALL TIME IT IS JUST awesome i just cant say enough about this device it will save your business from employee that not don't care about their job and just riding your clock you will see for yourself get it and start saving thank you save your company now.

Inconvénients :

I'm satisfied with this company and their service.