GoProof

Avis clients sur GoProof

par Oppolis Software

Great proofing software, with a few flaws.

Publié le 24/09/2019
Sean G.
Graphic Production Manager
Marketing et publicité, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Does what its supposed to do great ... proofing is easy and convenient. Fix these issues, and it would be the best piece of software I pay for ... I would give it 10 stars and would recommend it to anyone who would listen.

Avantages: It is very easy to use, it makes the approval process quick and easy. The software team continues to update it regularly. Clients tend to understand the software quickly and use a good number of the available features.

Inconvénients: I have two complaints with this software (which I have brought up to their team multiple times and has yet to be fixed). First, is that you need to make a comment in order to unlock the request for changes. I have a lot of clients who just email me changes instead of putting them in through the software, so I have to go in and put some random comment like "changes needed" just so I can then request changes to the proof. Second and more annoying to me, is that you need to request changes in the first place, you should just be able to upload a new version by pressing upload new version and just bypassing the need for comments and change requested to be pressed. Both of these issues also email the client at every step, so the client receives at least two extra emails that could be prevented, and the first email which just says that changes have been requested sometimes confuses the client and they email me right away asking why I just resent them their old version ... which then prompts another unnecessary email where I have to explain that its just an email requesting changes. If they could fix these two problems, then the software would be perfect.

Réponse de l'éditeur

envoyé par Oppolis Software le 26/09/2019

Thanks for the awesome review Sean. We're working hard on your great feature requests to see if we can get them into our development cycle.

In-House Design Team Uses Daily

Publié le 07/10/2019
Alison K.
Senior Graphic Designer
Gestion d'organisme à but non lucratif, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
3/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, we've found our work flow has become more efficient since integrating GoProof. Designers find they can move through edits quicker with more clarity and project managers feel more in control of the review process. All updates to the program that have been released are helpful and add even more features. I'm looking forward to see what is coming next!

Avantages: The integration between my Adobe programs and GoProof is extremely helpful. It's easier to move through changes and send new drafts because GoProof is right within my program.
I like the fact that we can have four paid users, but anyone can interact with GoProof without needing a login or paid account. It's allowed us to quickly incorrporate GoProof into our daily work flow for the entire company, no huge training sessions or learning curves.
The collaborators and history tabs put control in the project manager's hands for adding reviewers and vetting all comments. Our designers are not relied upon for moving projects to all reviewers any longer. We're finding projects move much faster.
I love that you can set deadlines for each draft and "nudge" a reviewer if they haven't completed their review.
I love that we can retain our proofs within the system once it's signed-off. I've occasionally had to revisit a comment on a proof after the printing of a project. That security is invaluable.

Inconvénients: The address book isn't shared so email addresses sometimes have to be retyped even if they have been on other reviews. After a year of working, the system has populated more thoroughly but the begin was frustrating.
There are a lot of nice features that I had to find on my own just from using GoProof, like the ability to put a proof back into review.
In-house design teams may find the project structure confusing. Since we don't have clients, we needed to find a way to match GoProof's team and project nesting to our company structure.
There are weird UX frustrations. For example, when in a proof window, you have to click an X in the top right corner to return to the dashboard screen. Why not just a return link?
The "insights" screen seems to only be helpful if you take it upon yourself to track time. I would love for this to have more data about time spent in proofs, number of comments a day, average time to complete a proof, etc.
As the admin, I'd like to see on my dashboard an activity breakdown by user and by team/client. My dashboard isn't very helpful and isn't customizable to my needs.
The mobile experience is VERY poor. A user shouldn't have to sign in on mobile if they don't have to sign in via desktop. Because it's so uncomfortable to use, all reviewers will only use a computer to view a proof, making the flexibility of GoProof not as great as I had though when the purchase was made.

Réponse de l'éditeur

envoyé par Oppolis Software le 09/10/2019

Thanks so much for all your amazing feedback Alison and for choosing GoProof! Your comments are hugely valuable. Our Customer Success Team will be in touch to dive deeper!

Good proofing software, but not without some flaws.

Publié le 24/09/2019
Janice S.
Managing Partner / Designer
Impression, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
3/5
Fonctionnalités
4/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I really like GoProof, but I think there are a few things that could be different to make it optimal. In my case, my customers are my graphic design clients— so the people using GoProof with me are lawyers, chefs, eye doctors, etc... They find the software intimidating at first. I think there may be ways to make the interface more appealing and more intuitive (for example, I can tell them to "SIGN OFF" a million times, and they will click "FINISHED" or "COMPLETED"). Then from our end, I think some features should be more easily available— for example, Archive. It should be a main link on the dashboard to go right to archiving projects, also, a mass-archive feature.

Avantages: • Get reviews from clients in the proof.
• I think the annotation tools are robust.
• When customers get use to using it, they like it.
• I like that it allows customers to issue an "official" approval or rejection.

Inconvénients: • Too many pages/tabs to do one thing.
• Interface views look confusing (I with there was a small preview in "list view"
• I don't know what it is, but ALL of my customers reply to the proof email with feedback (which we have as a DO NOT REPLY). I think customers find the software intimidating, and I don't know how to make them feel more comfortable using it.
• The difference between "SIGN OFF" "COMPLETED" and "FINISHED" throws off customers. There should be a way to toggle this off, so "SIGN OFF" is the only option.
• The steps to "archive" projects should be easier. I dislike having to click through 3+ pages to do a task that should be easily available from the dashboard (maybe just a mass-archive button)

Réponse de l'éditeur

envoyé par Oppolis Software le 26/09/2019

Thanks for the great feedback Janice! We'd love to talk through the specific collaborator roles, responsibilities and actions and see if we can simplify the approval process further for you.

Web Platform Ok, App Needs Work

Publié le 09/10/2019
Andrew N.
Senior Graphic Designer
Vente au détail, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
3/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
2/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We operate 30+ retail locations in four states with each store having a separate manager that we rely on to review our weekly, bi-weekly and monthly print advertisements. GoProof provides us an easy-to-use, central platform that allows us to efficiently communicate, collaborate and share creative that would otherwise have to be distributed via email.

Avantages: The tool helps to keep our proofs organized by client and/or project type and it is very easy to use.

Inconvénients: One gripe we get all the time is that the app doesn't refresh when a revised proof is uploaded. This could be user error and/or just part of our situation, as many of our project stakeholders are working away from the office and w/out a wifi connection. I also wish there was a check box of some sort next to each comment so edits can be marked completed once they've been made. As of right now, it seems the only way to ensure something has been done is to leave a comment.

Réponse de l'éditeur

envoyé par Oppolis Software le 10/10/2019

Thanks for the review and feedback Andrew! The great news is you can check off edits as you do them. Here's how you do it https://www.goproof.net/adobe-creative-cloud-designers-can-mark-requested-changes-as-done-or-not-done-and-give-reasons-why/

Right out of Creative Cloud and into reviewers hands

Publié le 12/08/2019
Sarah D.
Creative Director, Publishing
Produits alimentaires, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The ease of use for everyone who touches GoProof is a huge benefit. Also, we're making fewer errors, if there's a comment, it's easy for us to see what's been addressed and what has not.

Avantages: I love that our creators can push their work directly from the Creative Cloud software to their reviewers and access their proofs in the software, no need to toggle to a different program to read the needed changes. Our reviewers love the easy commenting tools and that they can review projects where ever they are.

Inconvénients: For big files, publishing the proof can lag. Sometimes, my users wonder if it stalled, but if they're patient, it always goes through.

Réponse de l'éditeur

envoyé par Oppolis Software le 14/08/2019

Thanks Sarah, we're glad you like it! And we're working hard every day to make it even better!

GoProof Review

Publié le 24/09/2019
Laura B.
Design Coordinator
Immobilier, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I really do enjoy using GoProof and it has made our proofing and editing experience with our clients much more efficient then emailing back and fourth.

Avantages: I really love that it works right in our Indesign, other competitors we have looked at make you upload your proofs to an online platform every time. I also like that you can send reminders, and it's super helpful that Clients are able to attach documents, photos, etc. to their edits.

Inconvénients: The app doesn't always show the Client the most up to date version of the proof. We aren't always made aware if there is a glitch in the program and the proof doesn't get sent through. There is no way for us to edit a Clients email address, the resolution we found for this is to edit the client and re-add them, this isn't the easiest resolution.

Réponse de l'éditeur

envoyé par Oppolis Software le 26/09/2019

Thanks for the awesome feedback Laura. Feel free contact our Customer Success Team to discuss versioning and we'll dive in!

Great Product

Publié le 24/09/2019
Candie C.
Graphic Designer
Immobilier, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall very pleased with the product. Wish it had more customizations but I understand this is still a small company and hopefully those will happen later.

Avantages: How easy it is to send clients design proofs without the extra emails in between. All comments and revisions are handled directly in InDesign.

Inconvénients: It loads slowly - and sometimes you have to restart the Extension within your programs.

Réponse de l'éditeur

envoyé par Oppolis Software le 26/09/2019

Thanks for the great review Candie! We're working hard to keep improving speed and stability. Please contact our Customer Success Team if you have specific cases.

Great Product!

Publié le 30/09/2019
Dane B.
Graphic Design / Printer
Impression, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
3/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Time is the biggest benefit I've found with GoProof. I'm not wasting time on the phone with customers trying to understand what they want. With this proofing system I'm able to see exactly what they want, where they want it and can quickly make those edits and return a proof in record time.

Avantages: My customers love how quick GoProof makes the proofing process. We've saved time and money by using this product. Before using GoProof we would spend a lot of time on the phone discussing changes and explaining where the changes needed to be made. With GoProof, it's a quick easy process and I can see exactly what changes they want made and where to make them.

Inconvénients: It seems to be a bit glitchy when I'm moving between my desktop and laptop. If I've already sent a proof from my desktop, and then I leave the office and changes come back that need to be made, if I make the changes on my laptop and resend the proof....it confuses GoProof. Also, a huge let down was the fact that I can't get push-notifications on my cellphone through the app. Despite customer service trying to help me....it wouldn't work. The best they could tell me was that it "should be working"

Réponse de l'éditeur

envoyé par Oppolis Software le 01/10/2019

Fantastic to hear how much time and money you are saving Dane! Thanks for the review and we'll continue to investigate your comments.

Great Proofing System on User End - still some simplifying required on client end

Publié le 29/09/2019
Christina R.
Owner / Designer
Design graphique, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I love it! It has helped me streamline my graphics proofing process. I no-longer have to take my file into another file to create a low-res, watermarked PDF. I just click the client's name, and submit the artwork to their email - all from withing CC.

Avantages: As a Designer, I love this product. It works as a plug-in to the Creative Suite - so when I'm finish a design or edit, I can easily send the project to the client... and when it's been reviewed, I can see their requested markups.

Inconvénients: The only think I don't like (right now 'cause I know you will improve it further) is the fact that customers have difficulty understanding what is happening, and so I have to instead email them screen captures of the artwork for review instead. My customers tend to be people who know their craft inside out, but don't know the digital design world. It becomes overwhelming for them. I get emails from a few asking why they have to sign up, etc. Please find a way to make the end-user experience even more streamlined so its a simple as them looking right at the file from the link and no other confusing messaging.

Réponse de l'éditeur

envoyé par Oppolis Software le 01/10/2019

Thanks Christina for the amazing feedback! The good news is there are ways to simplify the collaborator experience, such as allowing them to see work and sign it off directly from the notification email. We'd love to show you!

Great Product

Publié le 25/09/2019
Holly H.
Creative Services Manager
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I really like GoProof. The customer service is excellent so any problems are QUICKLY fixed.

Avantages: Our review system is so much more efficient now.

Inconvénients: There a few bugs here and there but nothing that would deter me from not wanting to use it. We have had a major issue of files being deleted but seems to be fixed with a work around. Not exactly perfect.

Réponse de l'éditeur

envoyé par Oppolis Software le 07/10/2019

That's awesome Holly, thank you! We're so pleased to hear how GoProof has improved your efficiency. Our Customer Success Team is always here to help!

Great Simple Software

Publié le 24/09/2019
Steven D.
Creative Manager
Services et technologies de l'information, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I've thoroughly enjoyed working with this software. I love being able to access it from anywhere. Even some of my less than technologically advanced co-workers have been able to grasp how to use it. its been a lifesaver.

Avantages: Easy to upload and share with team members.
Love the integration app for all the different adobe software I use.
How Easy it is to create new notes and share them with the whole team or with specific team members.

Inconvénients: No way to check off changes as you are making them. If a coworker makes suggestions, there is no way to mark a comment as done. The only way to mark it as done is after the changes have been made and you have uploaded a new file. Then you can mark the previous version comment as done.
The interface can be a bit clunky at times.
Some times it logs me in as someone else in my company and I have to log out and log back in to get back to my view.

Réponse de l'éditeur

envoyé par Oppolis Software le 26/09/2019

Thanks Steven, glad you love the Adobe integration! The great news is you can check off changes as you do them right inside the Adobe extension. Here's how you do it https://www.goproof.net/adobe-creative-cloud-designers-can-mark-requested-changes-as-done-or-not-done-and-give-reasons-why/

GoProof for Creative workflow

Publié le 03/10/2019
Heather A.
Creative Director
Meubles, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Great product, does what it promises, is easy to implement and use, intuitive interface for proofers and Indesign users. We had a few hiccups with the Text edit functionality but overall it has had a very positive impact on our proofing workflow and cut costs for us enabling us to move to an almost completely digital proofing workflow from a intensive print and paper routing routine.

Avantages: We had experimented with several digital proofing solutions but landed happily with GoProof. The huge advantage is that it integrates so well with Indesign, proofers don't have to have an account and login. It essentially sends a Indesign proof to the proofers and has text edit functionality that can be simply applied by our designers when proof changes are requested. It of course has all the standard other proof mark-ups. It has saved us a lot of time and has many great little efficiency adding functions.

Inconvénients: We've had some conflicts with the Text editing functionality and another plug in we use that makes it not tase useful that we had initially thought it would be.

Réponse de l'éditeur

envoyé par Oppolis Software le 04/10/2019

Thanks for the great review and for choosing GoProof, Heather!

Very helpful When there are many reviewers

Publié le 24/09/2019
David Q.
Graphic Designer
Musées et institutions, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It really streamlined our review process. No more sending PDFs to a bunch of editors and loosing track of what version you are working on.

Avantages: The best thing about this software is that it work directly through Indesign and Illustrator. You don't have to save your document as a PDF and then e-mail it to your reviewers. It does it all seamlessly. Also you send the one proof to your many editor and then they have the ability to send it to all the secondary reviewers so you don't have to do all that work of sending PDFs to a bunch of people and then have to compile all of the edits. All of the edits comeback in one file in Indesign or you can access them from the web when your not at your work computer.

Inconvénients: In the comments from editors interface pages you can't see the name of the file. We work with jobs that have many different complex file names. So it is is easy to forget which file you have open in the web interface. I wish when you were looking at a comment when you used the magnifying tool it would automatically go to the comment you are looking at. It usually does a great job of not making duplicate versions but every know and then a file version will be duplicated and the reviewer won't know which one to review, but this is rare.

Réponse de l'éditeur

envoyé par Oppolis Software le 26/09/2019

Thanks for the great feedback and comments David! We're pleased to say there is a way to see the file name in the web interface. If you click the Proof Status button top-left (it will say 'In Review' for example), it drops down details about the proof, including the file name. Hope that's what you need!

Goproof Review

Publié le 24/09/2019
Matthew P.
Lead Designer
Fabrication électrique/électronique, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
3/5
Fonctionnalités
4/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Very good, its really helped us manage the businesses requirements from the studio.

Avantages: It's simple to use, everyone brought into it very quickly. Has previous versions saved, and its adobe plugin with done/not done was a great add-on.

Inconvénients: We add proof checkers in phases, first product/then technical/then grammar. It doesn't seem to like it, and glitches with people not receiving notifications. I wish that we could upload MS Excel/word/ppt files to go proof to get briefing proof checked, then add artworks to the same project, so we can track projects. Also better reporting, total amount of amends of a file would be good, and amendments made by who in reports.

Réponse de l'éditeur

envoyé par Oppolis Software le 26/09/2019

Thanks for the great review Matthew! These are awesome comments. We'll investigate each one!

go proof review

Publié le 27/09/2019
Amy M.
Creative Director
Gestion d'organisme à but non lucratif, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: even without the text edit function our overall experience is positive.

Avantages: It is an easy program to use and mostly reliable. Most of the staff have been able to handle it...

Inconvénients: I still haven't been able to use the text edit function properly. We just use the comment tools.
There are glitches sometimes where the routing people disappear.

Réponse de l'éditeur

envoyé par Oppolis Software le 30/09/2019

Thanks for your feedback Amy! We'll be in touch to help!

Good but has a lot of glitches

Publié le 02/10/2019
Francesca S.
Graphic Designer
Design, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
5/5
Facilité d'utilisation
3/5
Fonctionnalités
3/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall it has been a goo experience. Our workflow has gotten faster now that we have GoProof.

Avantages: It is very easy to use. Once we switched to reviewing digitally we were worried about if the other departments would be able to use it on their own or if we would need to assist. Everyone has been able to figure it out on their own.

Inconvénients: It has a lot of glitches. It deletes one of my InDesign files about once a month. Luckily customer support turned on the backup, however that doesn't prevent it from deleting my files. There also seems to be a delay from when we upload a proof to when the reviewer gets the email. This can be difficult for time-sensitive projects. Also, not being able to delete users has been an issue (for example, if we spelled someones email wrong, I can't delete them. So we have to remember which one is the correct spelling bc both will still pop up as reviewers).

Réponse de l'éditeur

envoyé par Oppolis Software le 07/10/2019

Thanks Francesca, we're pleased to hear it's intuitive for your colleagues and has sped up your workflow. We'll continue to investigate your comments.

Bidvest Soho Moving Forward

Publié le 01/10/2019
Shawnee O.
Senior Designer and DTP Operator
Impression, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Through our ongoing commitment to service excellence, Bidvest Soho acquired GoProof Enterprise to help streamline our digital proofing service. GoProof has streamlined the workflow process, eliminated PDF and asset file issues and bridged the gap between communication with our clients. Our clients are happy with the system as well : "Lovely system these proofs. First time I encounter this" - our Representative.

Avantages: Faster Turnaround time,
Release the deadline pressure,
An easier path to final sign off,
Interactive and accurate feedback,
A more enjoyable proofing process,
Crystal clear annotations and comments

Inconvénients: The Insights report system needs a bit more work as this function is not that accurate in terms of what we would like to achieve out to the reports system.

Réponse de l'éditeur

envoyé par Oppolis Software le 07/10/2019

Thanks so much for the incredible feedback Shawnee! It's especially great to hear your clients love it too!

GoProof review

Publié le 25/09/2019
David C.
Graphic Designer
Génie mécanique ou industriel, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
3/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Generally speaking, its a great tool.

Avantages: Purchasing this software meant we could get rid of our antiquated physical bag process. No more chasing proofs around the studio! Good integration with InDesign streamlines the proof process and reduces the need to PDF. It's been especially useful for our European colleagues and it's meant all comments and markup are now consistent.

Inconvénients: It took a while to figure out best practice for roles and responsibilities. Some users were frustrated by being locked out of proofs they wanted to review when another gatekeeper had already signed a job off.

Réponse de l'éditeur

envoyé par Oppolis Software le 26/09/2019

Thanks David! Glad you like it. We're here if you want to talk or make suggestions on user roles!

Good software

Publié le 24/09/2019
Lou S.
Managing Partner
Design graphique, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
3/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: GoProof is good software and it gets the job done. It has a lot of good features that can appeal to a wide variety of uses.

Avantages: The software is good overall. Being able to customize the emails that are sent to the client is a plus. Additionally, being able to comment and have discussion in the comment section is very useful.

Inconvénients: The UI is clunky and a lot of actions require too many clicks to accomplish. Proof management and archiving feel archaic and complicated. Non-creatives, like clients, find it a little intimidating and complicated, so they try to avoid using it.

Réponse de l'éditeur

envoyé par Oppolis Software le 26/09/2019

Thanks for the feedback Lou! We would love to understand more about where we can improve our UI and collaborator engagement. We'll be in touch!

GoProof for in house creatives

Publié le 30/09/2019
Jason S.
Art Director
Design, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Reviews are faster and more accurate. The entire team on a review is involved through the process and not as a one-off review with a PDF being passed around.

Avantages: Access to reviews by multiple people anytime anywhere they have internet access. Ability to have conversations about the changes and @mention other reviewers.

Inconvénients: The editor functions when we first started did not work properly, but have since been updated to incorporate InCopy to the process. That drastically improved the functionality, but is still experiencing some hiccups. However the GoProof team is very responsive to questions and suggested updates.

Réponse de l'éditeur

envoyé par Oppolis Software le 01/10/2019

Thanks Jason, your feedback is invaluable as we push hard to make the editor functions better than ever!

Proofing Software for the Future

Publié le 30/09/2019
Lan L.
Designer
Emballage et conteneurs, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
3/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall 80-90 percent of our clients have an easy time using the comments, attaching files and viewing their projects to sign off, which is higher than most. The commenting options also give the client full control over their projects which helps communication over the internet when it comes to designing products for market.

Avantages: I like the custom options for sending proofs, being able to see when clients have viewed the proofs and the availability to update all these things on the fly.

Inconvénients: Some less tech savvey clients have a hard time going from their email to the proof, some clients need to have their hand held during the process or to have a sales rep take over completely.

Réponse de l'éditeur

envoyé par Oppolis Software le 01/10/2019

Thanks Lan! We're always happy to provide training and support to your clients if you think they'd want it. Feel free to ask!

Proofing made easier

Publié le 30/09/2019
Allison G.
Digital Content Specialist
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Working in the health care field, we often have many internal clients. This way of proofing is easy and effective. There are a few bugs and how we manage clients is different than an agency, so figuring out the best way to have clients managed is difficult. However, our overall experience is very positive.

Avantages: The ability to send proofs to clients without them having to have an account.

Inconvénients: Videos often take longer periods to load, which isn't a huge issue. However, clients get confused when the video isn't loaded and that the play button is a small button in the bottom left corner. Another bug I would like fixed is when adding and removing people to send the proof to. Sometimes the person is stuck onto the proof and it sends the proof to someone I didn't want them to.

Réponse de l'éditeur

envoyé par Oppolis Software le 01/10/2019

Thanks for the super-clear feedback, Allison! We're glad you're experience is positive and we'll dive into your comments right away.

Streamlined edits

Publié le 03/10/2019
Ria E.
Marketing Communications Manager
Fabrication électrique/électronique, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Very good experience.

Avantages: I really like that we don't have to fuss with pdfs back and forth anymore. All the edits are in one place and we can see the history of changes really quickly. People who are sending edits can see if someone else has already offered a suggestion for change which reduces the likelihood of duplication and wasted time for reviewers. Also, if a reviewer disagrees with an edit, they can do so in line with the comment and keep the conversation right where everyone can view it. It really helps make the editing process go more smoothly...no matter where you are in the world. Because the proof is browser-based, it can be accessed by reviewers anywhere. This is really such a time-saver.

Inconvénients: It would be nice to add customized proof status names. Right now, there are only a limited default status options available.

Réponse de l'éditeur

envoyé par Oppolis Software le 07/10/2019

We really appreciate your amazing feedback Ria! It's so good to hear your return on investment from GoProof explained in detail. Thanks so much!

Thumbs Up

Publié le 30/09/2019
Jenn J.
Marketing Project Coordinator
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
5/5
Facilité d'utilisation
3/5
Fonctionnalités
5/5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: GoProof is a time saver, rather than our team acting as the go-between for the exchange of information on project feedback, GoProof allows everyone to see and comment on each other's feedback — keeping everyone on the same page.

Avantages: Straight forward, easy to use, and it allows the reviewers to see each other's comments and discuss. Feedback always seems to be taken into consideration for future improvements, several of which we've seen come through in the year plus we've been using the software.

Inconvénients: Workarounds/extra steps are needed for certain projects, i.e. PowerPoint presentations and HTML.

Réponse de l'éditeur

envoyé par Oppolis Software le 01/10/2019

Thanks Jenn for the amazing feedback. Please keep the suggestions coming!

Saves Time and Improves Accuracy

Publié le 30/09/2019
Carrie K.
Manager of Creative Solutions
Édition, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: VERY GOOD! It saves us tons of time, has reduced proofs and improved accuracy of our publications.

Avantages: That it integrates with InDesign and we can apply our client's changes directly in the software.

Inconvénients: Occasionally, we've had issues with applying changes. These always seem to happen after hours, for GP staff, so that has caused small delays for us in the past. However, the GoProof team has been very responsive to our needs as soon as they open the next day and they correctsany issues ASAP.

Réponse de l'éditeur

envoyé par Oppolis Software le 01/10/2019

Great to hear, Carrie! Thanks for choosing GoProof!