Avis clients sur Kontentino
Publié le 08/12/2016
Interesting Social Media Management tool with Budget Allocation Options
Commentaires: I created and scheduled my first post to Facebook and set it to go out at 10:15am, however at 10:18am, it still read 'scheduled', on looking at it I realized that the time zone was set to Pacific Midway Rather than EAT. Fixing it wasn't really a problem, however, there isn't a way to automatically change the time zone to each SM profile or 'channel' as it's called on Kontentino. To change the time zone, I'll have to go to each channel and change the time zones individually, which is worrying as I work with numerous clients and I manage their Facebook, twitter, LinkedIn etc. It would be a hassle to do that individually. I contacted them and Bo the CEO said the time zone should automatically set to my location, however, he would get the developers to look into it. I'm not sure if they fixed it as I'd already set it manually, but the quick response was a definite plus. Another feature I had issues with was the fact that unlike Hootsuite, Buffer, and CoSchedule, I couldn't select multiple channels and send a post to them automatically. This meant that I had to create a post in one channel e.g. Facebook, copy the post and then select another channel e.g. Twitter, and paste it there. It would have been easier to be able to select them at once and make the post. Posts on a channel can be 'grouped' or placed into a "content plan" e.g. I can create a content plan for December 2016, for holidays, for a specific product etc. It is easy to clone the content plan on a Facebook channel to another Facebook channel. However, my account for some reason didn't give me the option to clone to twitter. Bo said there was a bug in my account and it would be fixed. I have no doubts that it would. There are several features that make Kontentino standout from the crowd, such as its collaboration and planning abilities. Kontentino allows you to keep images and assets for inspiration. I also love its collaboration feature as it allows you to work with your client or your team at every state of your social campaign. And when your post is ready, Kontentino allows you to send it to your client for approval or to Facebook/twitter. Another MAJOR feature is the ability to allocate budget to the post to keep track of expenses, such as the budget for boosted posts as well as any other expense the campaign would incur. This is good because it lets you evenly spread your client budget before the campaign/posts go live.
The Inspiration feature
The Collaboration feature
The Budget Allocation feature
Inconvénients: The bugs in my account made me wonder if I was the only who experienced these problems, as minor as they may be. I wish the Albums feature could serve as a fully functional digital asset manager, not just for uploaded posts images and videos but to store images and videos for future use like MavSocial.
Publié le 09/12/2017
Absolutely unique platform for quality, if you want a serious Social Media work with clients
Commentaires: Increase in quality, engagement, organic number of followers.
I have tested almost all platforms that you can find on the web, as I'm working online from 1999. There are some great solutions for publishing and also analysis, tracking, really great solutions. And they are famous too. But when it comes to the crucial phase of preparing for Social Media, like content creation and planning, Kontentino is unique. You can save your ideas, work on them, reuse what you've already done, you can even translate through Kontentino for the international brands. You can check with your team every step (defined perfectly), like content creator, graphic designer, who is collaborating with the team. All the features are wonderful. You can add the logo and place it on the image in Kontentino. You can have albums, categories, tags, plan your budget, get the approval. It's incredible the list of features you can choose from and make your own "formula" for work, documenting every step of the process.
It's for serious work and serious results. My secret "check up" with Kontentino is when I have a client that loves to be organized, love perfectionism and diligence, I know that the last step, the ability to make right decisions is there, as well as 99% for success!
You can use it for Twitter (I've started with), Facebook, Instagram, LinkedIn, Google+ and Pinterest. And last but not least, the support is fantastic! This platform comes from the experience and is the Solution for your needs when it comes to working with clients! That's why it's so good.
Inconvénients: Just one thing that I can say I don't like and I have asked if possible to get it better. I'd like to be able to organize my albums better. Like having options to name it in numeric order and by category also.
Publié le 31/08/2018
Great customer care and very easy to use!
The team behind Kontentino is great. Their customer centric thinking is a real added value.
The tool itself is constantly improving, new features are implanted and it really makes my work easier, it's also more efficient for the client. As well, all feedback and older versions are available and visible, nothing will get lost in emails and exceldocs.
- It's very easy to use. Clients, copywriters, .. For everybody it's very straight forward
- It looks good and professional
- There is a good overview of all the pages and the posts
- Customer care replies almost directly and always helps you out
- The team is willing to think along for future features.
Inconvénients: - There is a delay in the notifications , but this is only 15 minutes.
Publié le 28/03/2018
Excellent social media solution for companies
Avantages: We use Kontentino as a social media publishing tool in Exponea. I like how easy it is to use - it represents a great way for any business to syndicate their content to all the major social networks. When it comes to organizing and executing on your content strategy, you would be hard pressed to find a solution better than Kontentino. The scheduling and integrations make it easy to share your content across channels in order to make sure you increase the reach of your audience. I also appreciate the smooth approval process of the post - from copy creation, graphic design, final approval by management and scheduling.
Inconvénients: Calendar view for multiple social media accounts is much appreciated, since we are using various social media channels.
Publié le 04/04/2018
Easy to manage & really helpful social media tool in your daily life!
Avantages: Kontentino helps us in scheduling posts by our own schedule, setting up times and days as a path to follow. We use Kontentino for creation of the social post and following approval process (creator, translator, manager). I found Kontentino pretty easy to manage - it is well organized and clean to help you schedule all the posts on several platforms. If you need a social media tool - in order to simplify your daily work and obtaining better results & time management, Kontentino is your solution.
Inconvénients: The first impression is not as intuitive, however you'll learn how to work with the tool pretty quickly. And there is also really helpful support, which can help you.
Publié le 04/07/2016
Amazing tool, helped us a lot
Commentaires: We've been using Kontentino for some time now, and it's very user-friendly and effective. It helps us manage our content marketing and communicate efficiently with each other in our company as well as with our clients. Everything is a lot more organised and streamlined now. We are very happy with the tool, and our clients are satisfied with it, too.
Avantages: Easy to use, intuitive, efficient, great features for collaboration and communication.
Inconvénients: No cons so far
Publié le 26/04/2017
I would recommend this product, Patricia, Pixel Federation
Commentaires: Love this product! It is a great tool to schedule social media posts with calendar overview. Every member of the team (content creator, graphic and lead) has its own rights so collaboration is a piece of cake. We use it for our 6 Facebook pages (TrainStation, Emporea, Diggys Adventure, Galactic Junk League, Seaport and Pixel Federation) with 2 000 000 fans all together. Thanks for help with managing it, Kontentino.
Avantages: easy to use, calendar overview, collaboration features, quick support
Publié le 03/09/2019
Commentaires: The team is really nice, helpful and responsive.
Avantages: The scheduling tool is really powerful and wonderful for collaboration. We did not had time to organise a training but the whole team was easily on board. I want considering to try out other tools but the team ask me to stay on Kontentino.
Inconvénients: The analytics part is nice but it would be interesting to have something more developed and professional. We are ready to pay a little bit more per month to have access to better analytics.
Réponse de l'éditeur
envoyé par Kontentino le 04/09/2019
Thanks, Quentin for your kind words. Analytics is definitely something we want to improve in the near future. Please send your ideas and suggestions for improvements to our customer support and I am sure many of them will be implemented.
Publié le 06/04/2018
A great option for planning social content
Commentaires: Ability to have clients approve/provide feedback on proposed posts for their social accounts.
Avantages: Love all of the features and options! I like being able to use their content calendars for both Facebook and Twitter, and being able to create our own labels ("tags") so that we can easily sort our posts. Great to be able to collect client feedback and/or changes.
Inconvénients: Have ran into a few problems along the way, which we've had to contact Support about each time. Hopefully once all of the kinks are worked out things will run smoothly for us!
Publié le 13/04/2019
Commentaires: Kontentino changed our marketing landscape forever.
Avantages: Kontentino helped us put our social media management back on track. With amazing scheduling features we don’t need to worry about social media content, also we get clients’ approval in no time. An icing of a cake is analytics feature - simple reports are generated in no time. Kontentino is amazing for collaboration and teamwork!
Inconvénients: It lacks Instagram direct scheduling, but it is only a small detail I would change!
Publié le 19/06/2018
It's a great platform, makes social media management so much easier!
Commentaires: Increased productivity, saving time and ease of use.
Avantages: It's easy, fast and simple to manage multiple social media accounts across different brands. Scheduling is a breeze and the tool saves a lot of time, which gives me more time to concentrate on design and content and less time struggling with Facebook / Twitter / Instagram / LinkedIn platforms.
Inconvénients: One thing that's a bit of a hassle is having to do Instagram posts from my mobile phone instead of from Kontentino itself.
Publié le 21/05/2018
Easy to use, effective, fantastic customer service
Commentaires: It means we can do our job! A good CMS is at the heart of every content marketing agency: Konentino keeps us running and helps keep our clients delighted with their social content.
Avantages: The visual calendar layout, and wonderfully simple client proofing process. The library of assets. The ease of reposting. The ability to preview posts as you're creating them. Their customer service is a total dream. Kontentino is by far the best content management system I've ever used.
Inconvénients: No Instagram automation yet plus brands' multiple social channels are viewed as separate accounts, rather than alternate strands of the same brand's activity, so there's no connection between content plans if they're on different channels. It would also be great to have a mobile app where you can reschedule, as well as just post/review posts for the day but I'm sounding greedy!
Publié le 09/11/2018
easy to use, perfect client service, good value for money :))
making my life a lot easier
Inconvénients: can't think of any right now, so deal with it :D
Publié le 04/07/2016
Very effective tool for content management and planning with user friendly interface for everyone.
Commentaires: I'm using kontentino every day for management of mulitple brand facebook and instagram accounts. First thing I've noticed is that it is very straightforward and easy to use. Not only for me, but also for my clients for feedbacking my posts and then for my colleagues for internal approving and reworking graphics or creative in general.
- Simple design
- User friendly interface
- Assigning content for reworking or internal approving
- No need to explain clients how to use it
- Incorporation of latest Facebook formats: 360 photos, Carousels, Website clicks ads and so on
- Available inspirations for posts
Inconvénients: That it doesn't incorporate statistics or analytics. But maybe that's not the aim of creators at all. Sometimes its better to focuse on one thing and do it good.
Publié le 20/11/2018
Great tool for scheduling and managing social media
Avantages: One of the main reasons I liked Kontentino so much was the fact that it was so simple and easy to use. It didn't have any extra features that I wouldn't use. Customer service was amazing and responded to me quickly.
Inconvénients: No direct publishing to Instagram. This was one of the main considerations I had to take into account when it came down to subscribing. I do post a lot of single images so I was disappointed that direct scheduling wasn't available. I know it's not Kontentino's fault and direct scheduling will be available eventually, but I save so much time with direct scheduling!
Publié le 13/02/2018
Great platform, fast workflow
Avantages: The platform is easy to use and very intuïtive. If something is not working properly or needs an update, you just have to give a shoutout to one of the members of the Kontentino team and the issue is solved in minutes :)
Publié le 23/01/2019
We chose Kontentino because we wanted a Social Media Management Platform with Workflows
Commentaires: A really good social media management tool which features content workflow. Go for it if you work as a team for social media scheduling and content management.
Avantages: Kontentino features proper workflows and content management option which is absent in most social media management tools in the market.
Inconvénients: Sometimes you can get confused with the workflow especially in case of post rejection workflows.
Publié le 12/02/2018
Great for non-profits!!!
Avantages: It is very user friendly, they customer service department are very helpful. It is a wonderful tool for planning and managing social media accounts.
Inconvénients: There is very little I don't like about the software. I am looking forward to seeing how the analytics work as they roll those out and have appreciated the responsiveness of the staff when I have had any issues at all.
Publié le 25/04/2018
Our experience has been great thus far! The product is a direct reflection of their dedicated team.
Avantages: The team at Kontentino make customer service a priority. Prior to joining their platform, they took every opportunity to address any questions or concerns we had with the humility to understand our perspective and situation. On several occasions, they went out of their way to ensure that our experience remained satisfactory. In addition, Kontentino has streamlined our content scheduling and client collaboration processes. Across the board, this platform provides unmatched ease of use and benefits towards our social media workflow.
Inconvénients: The current state of the app and analytics features. However, we are aware that these are in their rudimentary phase and will be further developed.
Publié le 29/08/2019
A very good quality/price relation produc
Joaquin manuel L.
Commentaires: I'm very satisfied with it and their customer support.
Avantages: Easy of use, excellent support team, they speaks Spanish also. Lot of howtos about ussage.
Inconvénients: More automation on Instagram, some posts has to be finally uploaded using a smartphone.
Publié le 04/07/2016
Best Social Media Tool Ever
Commentaires: I work with Kontentino everyday and it has pretty much everything a social media manager needs. Creating content, approving it with clients, posting etc. You can see posts as they are planned in the calendar, you can manage them in bulk, you can use tags so posts throughout your content plans can be found very easily. Priceless!
Avantages: pretty much everything
Inconvénients: can't think of any right now
Publié le 24/09/2018
Real Help to simplify your social media approval workflow
It is very intuitive to work for all the stakeholders involved in the approval of a brands social media plan. Very easy to integrate everyone, and collaborate in the development of the plan and its publication.
Also, very good support team.
Inconvénients: We are very pleased with the usage so far
Publié le 23/10/2017
Saves a lot of time and is really easy to use
Avantages: As stated before, it saves a lot of time and is really easy to use. We have several customers which need a couple of posts per week and we can work very efficiently with Kontentino. A lot of very useful features. We look forward to using Kontentino while it continues to improve!
Publié le 04/07/2016
Simplicity is the answer
Commentaires: Simple, clean, precise and without any bugs (so far)! And goddamn the customer service is just incredible. If youre still using excel sheets and ppts i feel bad for you.
Publié le 24/01/2019
great software for anyone managing social media account
Commentaires: Great, not willing to change anytime soon
Avantages: I like that it has a calendar and grid and that you can send your posts to your client for approval and then can post them all from just one place.
Inconvénients: price and not being able to auto post to instagram