Avis clients sur CINC

Been with CINC 3 1/2 years as a single agent. Don't use the team aspect.

Commentaires : Grow my business each and every year. Keep track of leads and what they are looking at
and communications with them.

Avantages :

They have in house programmers so make modifications continually and use input from the users they have to make the product better. Excellent training in Atlanta area or Phoenix. They have always had me with a CSR (Customer Service Representative) who contact me every month or two to see how things are going and when I need to change my ads or learn something new I can get that from the CSR. If my CSR is not available I can always call the support number. Real life training to teach you how to be a more successful agent so the training is a lot more than just how to use the software. Can sort the leads on many facets of how they have interacted with the listings they view. Can see what they have looked at and how often they log in and what favorites they have identified.

Inconvénients :

There is a lot to learn and if I had not gone to the trainings I can imagine it might be intimidating. Its not cheap but if you use the system and followup with leads the ROI will be very good. If you don't like being rejected by a high percentage of the leads then this isn't for you, but the few percent that convert makes it worthwhile. It took me awhile to get my first sale but each year I have sold way more from the CINC leads than the prior year.

Best CRM I've ever used

Commentaires : Amazing. Great customer service, I've made personal relationships with tech support staff and strong relationships with account managers. I reccommend CINC to any REALTOR looking to purchase of switch CRM's. Easy to use, looks clean, powerful and dependable.

Avantages :

The Lead Generation capabilities, consistency and ease of use is unmatched in the industry. The per lead cost and the reliability of CINC's system is critical to my business and I can rely on them 100% to deliver. Database management, reminder system, notes and all of the crucial lead stats/data are easy to see, easy to find and everything is clickable. If you don't use it- you need to.

Inconvénients :

On a Brokerage level, it lacks features leading us to adopt a second CRM. No marketing templates in terms of printables, nowhere to store docs or training videos for the Agents- really isn't designed as an all in one system- rather a powerful sales tool. Do one thing and do it well. CINC nails that part.

Realtor

Commentaires : Too costly for a single user. Other platforms are less so I’ve been looking to switch but takes time moving CRM. The ease of use os good with CINC.

Avantages :

When you do get a good lead it is good. But it is very time consuming as no one wants phones.

Inconvénients :

Text messages are limited and you are unable to put attachments from you phone them or attach listings. Only from computer. We are not by our computer every minute (that is old school). Need to come up with technology on school districts. Zillow and or apps are winning our clients back due to their displaying school districts. For what I pay, this is a big miss!!

For a Real Estate Team of 8+

Commentaires : Overall it's been great, but as our vision for the team as changed, it just may not be the best economical choice for us.

Avantages :

The contact management, exporting notes, landing pages within the website. Ways to filter our your leads dashboard, save those filters and make public within the team. PPC marketing options/return on investment.

Inconvénients :

The cost if you're a smaller team and/or don't plan on growing up to 50 agents.

CINC review

Commentaires : Experience has been amazing. The support and training is incredible and is much better than any of their competitors.

Avantages :

The follow up features and AI are amazing and not found on any other platform that I’ve heard of. The mobile app is incredibly powerful and easy to use.

Inconvénients :

The front end design which is dated and needs to allow for design customizations. Also the cost of the platform is higher than most.

hi hi hi hi

Commentaires : great. I am little old me, no big team. Cinc works hard to make it affordable to me.

Avantages :

it is fairly intuitive. new features are often launched

Inconvénients :

half leads, but cinc cannot control that and is working on the verified part which helps

Cinc moderate user

Commentaires : I am pleased with the quality of leads we receive and the information we receive. I feel the new auto-checking of phone numbers and emails is great. It appears the public loves the searches and even their Realtors. What a great way to get refferal agents out of the area and not lose a commission, Maybe;)

Avantages :

I feel the information of the lead and the speed to lead and follow up is great

Inconvénients :

We get too many Cinc University emails, I think if we had the sales people send out good practices or advise from what is working with some people and not others.Maybe spend a week on a daily tip of labeling, scripts that are working, other suggestions of items we may not be using in the system

Over 5 year user of CINC

Commentaires : Overall, it has been our sole lead generating, CRM and dialer that has been instrumental in our growth

Avantages :

We have been using CINC for over 5 years for our real estate company, and it has been instrumental in propelling our business forward. The platform ease of use, customer database and our strong relationship with the account manager have made it our sole choice for managing our operations.

Inconvénients :

One downside is the constant increase in costs, and the AI feature is not as refined as we would like

Great Company, Great Service

Commentaires : Great product and great customer service. Some territories are hard to get leads out of but that is not their fault.

Avantages :

Great service and great product for the $$$

Inconvénients :

Some lead territories aren’t working but that isn’t their fault

Complete Waste of Money and a Scam.

Commentaires : Awful . And the CEO who was engaged on my situation was abrasive and arrogant.

Avantages :

They have too many restrictions. The software freezes up frequently and the attitude of management once you purchase is basically, "we are perfect and you are stupid." While there were some good leads, the overall use of this system was cumbersome. The software was unreliable and the lead quality was far lower than Boomtown or Ylopo. This is overpriced garbage which was bought out by a large company (Fidelity) and they treat you like you are second rate when it comes to certain things.

Inconvénients :

It is circa 2008 with very little modern updates to address social media marketing and modern lead acquisition. It seems like the leads are coming from lists instead of actual advertising and many of them (when we call) have no idea what we are talking about. Software online locks up frequently.

the good & the bad

Commentaires : It has been fairly good over the last 4 years...but with more & more Canadian companies coming into the lead market, its just a matter of time until most of us switch to a Canadian lead gen site...

Avantages :

CINC is a terrific program for a busy market! Once you master the ins & outs of the program it does a lot of the work for you with the exception of personal contact! my leads lie the fact that they can look at whatever property they choose... the automation & AI portion are very helpful.

Inconvénients :

The biggest obstacle with CINC & some of my Canadian Colleagues is the pricing! CINC on its own is very expensive but when u you do the $ exchange its crazy! I also wish they had a better check & balance of the bogus clients (Mickey Mouse was a lead that was sent to me)...I also get duplicate leads which could be corrected on their end! The 2nd biggest obstacle is the CINC learning curve... is extensive!!

CINC Review

Commentaires : good.

Avantages :

Ease of use. I can help my team without having the platform in front of me.

Inconvénients :

having to be the one coming up with ideas on improving the target market, lead spending and optimization.

cinc makes me money every month

Commentaires : I've been using cinc for over 10 years, so my overall experience is great

Avantages :

The quality of the leads, and being notified the moment Belize registers

Inconvénients :

It has a pretty steep learning curve in the beginning, but once you overcome that it's great

Good CRM with AI

Commentaires : Our reason for joining CINC was to generate leads however that has not quite panned out. Many companies out there nowadays provide crm, ai etc on the back end.

Avantages :

I do like the crm, ai and the backend of the site to monitor the leads activity. I also like the cinc app and its features.

Inconvénients :

The number leads provided has not been as expected. Leads are forced to register and are not as open to having a conversation resulting in blocked calls.

The Best OF The Best

Commentaires : Its a great system, great product, does exactly what they say it does. It works if you work it, my Team loves it.

Avantages :

I have used a few other similar products, none hold a candle to CINC, its just great, Customer service is also excellent

Inconvénients :

There is nothing that I do not like about the system, it works like it says it will, customer service is great.

Happy Customer

Commentaires : Great! I wish the CRM was cheaper!

Avantages :

Easy to use! App is great! Does what I need and always shocked that there is more I don't even know it does.

Inconvénients :

The search filters, could be tricky if you have a specific buyer such an 55 plus active adult search, or want to do a map specific search. The map feature SUCKS SUCKS SUCKs, say I need to do a 3 mile radius search from Downtown Alpharetta.... I have to guess.

Worth the cost

Commentaires : Wonderful. I’ve been ROI positive for two years now and I’m a solo agent. I would totally recommend this company to anyone looking for viable leads to step up their production

Avantages :

I love the lead gen. You have the ability to customize your spend and the leads are viable. The website was tailored to my target demographic

Inconvénients :

The AI is not my favorite and sometimes it can turn a lead off because it is triggered by a lot of interactions between the lead and the site. Can be turned off though

Our workhorse

Commentaires : It's been very good over the years.

Avantages :

This platform is critical to our success in western Washington real estate sales.

Inconvénients :

There is backend functionality on the site that hasn't worked for some time, and support is unable to replicate the problem and make it operational for us. This would include billing changes and ad spend analysis.

My experience

Commentaires : CINC was responsive to my concerns and quick to correct any problems I had.

Avantages :

The platform is very user friendly, allows for easy lead filtering, prioritizing and marketing. The system is very useful in staying on top of priority clients. The only downsize for me was that leads in my market are more expensive than other markets so I did not get as many leads for the money committed to marketing than other, less expensive markets. If you work the leads, the results will come. My account mgr Debbie Cloud was fabulous to work with. Highly recommend her.

Inconvénients :

Cost of leads in my market did not afford me enough leads to convert due to per lead cost relative to the money set aside for marketing

Cinc Review

Commentaires : Good

Avantages :

We own our own leadsand they are distributed automatically

Inconvénients :

Very inflexible about implementing features that make sense, and poor communication with account rep

FIND ANOTHER LEAD/CRM SOURCE - Total Waste of Money

Commentaires : I was seduced by the CINC sales team on how great the system worked but once I signed the contract it quickly went downhill on the intial lead quality coming on the system. I had much greater results utilizing Zillow and Redfin Partners program. CINC will give you a 6 month out [I think they should let the customer out immediately knowing the poor quality system theyre selling to you].

Avantages :

On the surface, the CINC system sounds like a powerful AI enhanced CRM/Lead program; however, the leads are total garbage and only people browsing the internet--no intentions of seriously buying a home.

Inconvénients :

-Poor Lead Quality [most registering to site provide false numbers & emails]-AI Alex system is repetitive and doesnt enhance dialogue [probably because leads are poor]-Big ad spend of for little results [do your own Google PPC for better results]

CINC Pays for itself many times over and over

Commentaires : Great leads, get 80% of my closings from CONC

Avantages :

Good leads and I can work from my phone

Inconvénients :

I have to make calls, lol! If you make the calls it will pay off many times over

Well worth it!

Avantages :

I have used this product for Several Years and would not change to any other platform! The cost to benefit(income) ratio is minimal, IT IS HOW I MAKE MY INCOME! The fact that my Phone rings the moment a lead fills out there number is by far the best feature. I have leads comment all the time that they just entered it.

Inconvénients :

Sometimes not impressed with the robotic sounding automated Texts and Emails

CINC Review

Commentaires : Poor

Avantages :

CRM has some good features. I wish I could say something else good about it.

Inconvénients :

The AI is very poorly developed and doesn't ask the right questions. Support sucks. They have a year contract which they make you sign. I would never go back to this company. For the price I haven't seen my ROI

Need more space in text section

Commentaires : Cinc is a great product and I do get lots of leads, some good, some useless. A lot of leads give a bad email address but do leave a phone number. I would like to send more than a few word text, maybe an ad attachement or a photo via cinc app but you can't. Ridiculous. I have to go out of the app and send with my own phone number.....defeats the purpose of staying within the app I think.

Avantages :

leads

Inconvénients :

space to text. THERE IS NOT ENOUGH SPACE in the texting option to send a good message to anyone.