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Plateforme d'automatisation de paiement d'entreprise en ligne.
Using Shortlist made it so much easier to handle our whole translator and voice talent team.
The design feels a bit dated and the functionality fails sometimes. It feels like a product that is very much still in development and lacks polish.
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Simple, flexible, powerful!
Commentaires : Shortlist.co is a fantastically versatile platform that allows easy locating, engagement, contracting and payments of freelancers, consultants and vendors. Very quick and easy to onboard preferred freelancers / consultants / vendors or use their database, a logical user friendly workflow to engage with your preferred for new service or product needs, then compare, rate and award. During the project or engagement period you can even manage to budgets and pay them.
Avantages :
1. Super easy to onboard freelancers, consultants and vendors. 2. Database of over 20,000 vendors if you don't have a preferred. 3. They provide templates for marketing briefs, contracts and response questionnaires. 4. Reminders sent to participating people and or companies to keep things moving along. 5. Easy comparison of responses for a quick award. 6. Budget / financial analysis provided when move into project. 7. Payment through the platform also possible. 8. Service centre to help along the process or add support where needed (covering when you are away on holiday etc).
Inconvénients :
Requires some change management to get people to use the tool, but is about 1% of the change needed verses other eProcurement or eSourcing tools, given how clunky and difficult they are to use!
Overall, the Shortlist team has exceeded my expectations! I look forward to my interactions w/ them.
Commentaires :
-Effective process techniques for recruiting, onboarding, growing, and managing our network of partners
-Enables our business to scale
Avantages :
-The Shortlist software enables us to do our business and be successful -User interface (UI) is intuitive to use -Friendly and personable customer support, they want to help us grow (awesome!) -Open to accommodating and exploring our needs (e.g. updated search functionality based on our needs & feedback) -Shortlist team has the technical capabilities to support our industry-specific needs -Most of our users accept and fill out their profile in <24hrs of us sending the invitation (Indicates this process doesn't take too much of their time and is easy to work through)
Inconvénients :
Not much to note here, but I'll get into the weeds so I can provide constructive feedback: The process for adding a partner to multiple groups can take a little more time than I would like. Besides that, setting up a partner profile takes a minimal amount of my time, which I value.
Réponse de l'équipe de Worksuite
il y a 7 ans
Thank you for your review!
Confusing steps
Commentaires : It's improved some processes but is frustrating to use.
Avantages :
Worksuite seemed like it was going to be a system to make it easier to onboard freelancers and contractors. It has eased the process a little bit by inviting the worker to provide information and upload documents directly, rather than another department requesting them by email.
Inconvénients :
The implementation is confusing and lacks transparency. A few times I have had to reach out to customer support for clarification on something that didn't make sense. The reply was that I had to do something unintuitive (copy and paste the freelancer or contractor's email address into some random text field) to move to the next step. So it feels like we still have some workaround to fix, despite having the tool for almost a year now. I also don't like that Worksuite has an air of "greater transparency" but when it comes to actually being able to see who is supposed to take the next step in an approval process for a new worker, I cannot.
Réponse de l'équipe de Worksuite
l’année dernière
We're sorry you're finding some of the implementation steps confusing! Our team is always working on optimizations to make this a better experience for you. Would you be up for a discussion so we can learn more about the steps you're referring to, and improve the UX? Please feel free to contact support at worksuite dot com, or your dedicated account manager, and we will do everything we can to sort this out. Thanks for your honest feedback! We're glad to hear Worksuite has eased the process for automated freelancer onboarding.
Goodbye manual work and spreadsheets, hello more time!
Commentaires : Goodbye manual work and spreadsheets! Worksuite helped us migrate our freelancers to a platform that made onboarding, project management and payments easily accessible. Since using Worksuite, we've been able to create more efficient processes
Avantages :
Payments and the ease of communication with freelancers. We like how easy it is to chat with our freelancers!
Inconvénients :
The smallest/ minor inconveniences such as formatting, or having to press Shift + enter to go to the next line. Or, how you cannot format freelancers in alphabetical order in lists. Notifications - It would be great if we can customize the type of notifications we receive. For example, I get notified 3 times if something is "complete", first that it's marked as complete, then that a new payment is ready for review, then that the approval. It would also be great if we can do more with our reporting function.
Super customizable, perfect for our unique business needs.
Commentaires : Obviously the platform itself is great, but if we're being honest - a great product is nothing without a great team. We are lucky enough to have [SENSITIVE CONTENT] as our Solutions Architect and he is great at listening to what our actual needs are and then instantly and effortlessly piecing together what the strategy and execution would look like. You can literally see his brain working as you explain the different paint points that you are trying to solve for. Side note: I've had the pleasure of dealing with [SENSITIVE CONTENT] as well, he was equally brilliant and on top of things. If you ask me, the Worksuite team is definitely hoarding all of the top talent.
Avantages :
Worksuite doesn't do the "one-size-fits-all" approach. Nearly every feature is developed in such an easy-to-use, yet highly customizable way that it's kind of mind blowing. At the moment, we utilize their platform for automating a large part of onboarding for each of our independent contractors (think gig economy), and then maintaining compliance. I can see us utilizing more features as our needs increase which is another thing that makes this platform a huge plus. Moving our processes to Worksuite was a strategic move that will make scaling a piece of cake.
Inconvénients :
It would be nice if we were able to have a kanban/ board type of view for managing workflows.
Using Worksuite for vendor management
Commentaires : As a one-stop portal for managing vendors and invoicing, it is pretty seamless.
Avantages :
The interactivity with my vendors is probably the best feature.
Inconvénients :
There seems to be some broken code resulting in line breaks not being properly formatted. Also, I want to have Events I create appear in my Shortlist, rather than having to search for them.
Réponse de l'équipe de Worksuite
l’année dernière
Thank you for the review David! We're happy to hear you're able to manage and interact with your vendors easily in Worksuite. We appreciate the feedback as we continue to make improvements to the platform!
Working with Worsuite
Commentaires : My overall experience is great! Its truly helped manage my contractors and all their work.
Avantages :
Worksuite is easy to use. The features like creating projects and tasks is easy to use. I also know its being used to onboard certain people which is great. It's really easy to approve hours and generate invoices. It has the option to share files, but I don't really use that.
Inconvénients :
The features that are missing include formatting in the description box. I would like to be able to add links, have multi layer bullets, numbered bullets. It would be great to paste into the box with included format (right now it paste as plain text, which is annoying to fix). Also, under tasks, where we see all tasks, it would be AMAZING to filter the list by contractor.
Réponse de l'équipe de Worksuite
l’année dernière
Thanks so much Maria for the kind review! We're happy to hear Worksuite has been easy to use for project creation, onboarding, approving and generating invoices. We also really appreciate the feature requests you listed here. Our team is always improving the product to make your life easier!
Pretty good, occasionally rigid
Commentaires : Yeah overall good!
Avantages :
Easy to use, light lift on my end. Just have to send them the email and the vendors get set up right away.
Inconvénients :
Being required to estimate how many hours someone might be working on any given assignment, and then that number being the default when they go to invoice seems to trip people up. Just putting in the hourly rate would be enough.
Réponse de l'équipe de Worksuite
l’année dernière
Thanks Ben! We appreciate the positive feedback as well as how we can improve the platform for your team's needs. We're always working to improve efficiency to save you time and clicks, so this is helpful! Just an update, the feature you mentioned regarding hourly rates is now live. Let us know if you need any support!
Shortlist is great and getting better!
Commentaires : Customer support and the rest of team at Shortlist have been great to work with. They have followed through constantly to make sure the system is working for us and are quick to turn around any requests or answer any questions. Great customer experience!
Avantages :
Shortlist is user-friendly and has a lot of nice features that help me better manage my team of freelancers. I like that freelancers can set up their own profiles and set their availability, so I know at a moment's glance who will be best for a particular project.
Inconvénients :
Shortlist does have limited reporting and project-tracking features. I believe the team is constantly heading feedback and working to add new features though, which is reassuring.
Réponse de l'équipe de Worksuite
il y a 6 ans
Hi Nate, Thanks a lot a lot for your review! We recently launched a very extensive reporting module, We will make sure to reach out to you shortly to demonstrate this to make sure it matches your needs. Thanks again, Martin
Excellent product
Commentaires : I've been using Shortlist for over a year now, and have found in extremely useful tool for managing our agency's workforce. I've recommended Shortlist not just for my own company but to other teams that I now consult with. What it comes down to is that it solves a major issue for me when it comes to managing your workforce in one central location. Before Shortlist came around, there wasn't really any decent options to solve this. I notice also that the Shortlist team has made major steps forward with the UI/product design over the last few months. It's looking great and the new clean dashboard design will be a welcomed addition for our team.
Avantages :
- I think value for money - you cannot go past this. It's priced extremely well for software in this category. - Nice design. Lets face it - most of these tools look like they've been design and built by the finance team! Shortlist looks more like an Apple product. - Great customer service. When we first tried it out we were having some small issues onboarding , but Shortlist got straight back to me and helped us immensely.
WorkSuite - Is it up to scratch?
Commentaires : Not good. No customer support. Send an email and await a response. Not acceptable.
Avantages :
The cost. Inexpensive for a basic database.
Inconvénients :
It is a manual system which needs overhauling to suit the needs of contractor management.
Réponse de l'équipe de Worksuite
il y a 8 mois
Bonnie, we’re sorry to hear this feedback and would like to address your frustrations asap. As mentioned in our calls over the past weeks, our team is here to help, and we’d love to optimize the platform to suit your unique needs. I will follow up directly and hopefully we can discuss further! - Pavel
A True End-to-End Workforce Management Platform
Commentaires :
We set out to build our own solution but were fortunate enough to come across Shortlist before we made a decision. Shortlist solved our immediate need as well as gave us features we heavily utilize but had not previously considered, let alone had the budget and runway to build our own features such as Talent Pools.
There has not been much need for customer support based on our experience, but the few times we have needed to get in touch with Shortlist we've been impressed and our needs quickly met.
In short, you'd be crazy to build your own software because Shortlist has already built the features and functionality and offers their solution for a monthly subscription.
Avantages :
Simplicity to get started, consistent updates, improvements, and new features are released. Software has the look and feel of a proper enterprise application.
Inconvénients :
It requires some effort to maintain your database and keep things current but this is to be expected if you have a lot of activity.
This system is very confusing for managing freelancers.
Avantages :
I like that you can search the contractor database for people who have already been onboarded.
Inconvénients :
Ensuring you've hit complete and tagged the right person across many projects can be confusing for our users, which sometimes results in payments going out late.
Réponse de l'équipe de Worksuite
l’année dernière
Thanks for your honest feedback, Brenna. Sorry to hear the system has been confusing for you. Would you please kindly share more detail so we can improve the experience? Your dedicated account manager works with your company's lead on a weekly basis to make optimizations to your contractor management system for 1000s of users. We'll incorporate your feedback into the weekly calls. Thanks.
Worksuite Review
Avantages :
easy to upload talent. some bulk options
Inconvénients :
User design can improve. Not intuitive; increased overhead for some actions;
Réponse de l'équipe de Worksuite
l’année dernière
Thanks for the review Mireia! We are working hard to improve the experience for you and your team. If you'd be open to sharing more detail via email on what you're looking to achieve, we can make design improvements based on your needs and save you more time.
On-boarding
Commentaires : The platform has integrated into our business very well and has saved us a ton of admin. Most of all the customer service experience has been amazing and we are very happy with our relationship with the Shortlist team who are always on hand to solve any problems!
Avantages :
The software is very easy to use which makes it easy for the operatives that work for us to understand the functionality and complete their on-boarding with ease!
Inconvénients :
Although the software is very customisable. There are a few features our company didn't need and we would have like to have had them removed.
Shortlist Review
Commentaires : We use Shortlist as our supplier, venue and freelancer database allowing the team to search based on country of operation, experience, industry and many other factors. Suppliers upload all relevant insurance and marketing documentation when they on-board to help the team make decisions and reduce email traffic in the planning stages. Post event the team review the suppliers helping the rest of the team make better informed decisions during the next search.
Avantages :
The software is incredibly intuitive and requires very little training. The layout is user friendly and is structured to get search results as fast as possible. Very editable on-boarding templates to suit different suppliers and freelancers.
Inconvénients :
Like all platforms there are pieces that need changing to suit our business, Shortlist have worked very hard to make developmental changes for us and continue to do so.
Worksuite Review
Avantages :
Ease of use! The product is simple to user from both the administrator and the user experience.
Inconvénients :
I wish i didn't have to manually add a task for reach new contractor and they were added as an option instead through onboarding.
Réponse de l'équipe de Worksuite
l’année dernière
Thanks so much Maria for the kind review! We're happy to hear you're finding Worksuite easy to use. Regarding the automated task creation for onboarding new contractors, this is totally possible! We can help you set this up. Our team will reach out to you to walk through it. Thanks again!
Too expensive. clunky. contractor's complained
Commentaires : We tried it. and let it go. It was too frustrating/expensive and we realized we could make our CRM do all the most important features of project management and not spend any more money on it.
Avantages :
the best thing was contractors always knew how much they'd get paid at any give time for any given project.
Inconvénients :
It was expensive. $3/contractor - even if you were only paying $30.00 - Also, there were huge delays between submitting payroll and contractors receiving their money.
Worksuite review
Avantages :
It is user friendly, the layout is simple and easy to maneuver.
Inconvénients :
We have been using it for close to 7 months and so far we have not encountered any issues.
Réponse de l'équipe de Worksuite
l’année dernière
Thank you, Kanchan! We appreciate the kind words and happy to hear you're finding the Worksuite platform user-friendly. Please reach out if you need anything.
Excellent piece of software
Avantages :
Ability to easily search our third-party collaborators, request information from them, and keep our relationships up to date Particularly helpful for signing documents and keeping supplier information accuate
Inconvénients :
Sometimes the structure could be a bit rigid if we wanted changes
Great tool to manage your partners!
Commentaires : The team have been excellent and really accommodating to our requirements. Using Shortlist will allow us to better manage and engage with our Partners but it will also impact our internal teams giving them the visibility needed and helping them to deliver for our customers.
Avantages :
Firstly it's so simple to use. I also love the fact that unlike a lot of systems, it's so customisable which will be important to a lot of companies.
Inconvénients :
Still in implementation so nothing so far
Shortlist fills a gap for contractors that has been long overlooked.
Avantages :
Shortlist's focus on 1099 contractors is a welcomed addition to the world of management systems. The concept is pretty solid, but execution still needs work.
Inconvénients :
Shortlist relies upon a third party payment processor called Qwil and this can make invoicing and payments a bit difficult. The invoicing system is pretty limited and the site is not mobile optimized, nor do they have a mobile app.
great tool, geat team; simple and effective
Commentaires : I love the team behind the tool. Always there to help and looking for my satisfaction
Avantages :
Finally a quick and easy way to track, search and reviews all my vendors.
Inconvénients :
Some feature here and there doesn't meet exactly my requirement
Vendor Recruiting - Fast and Reliable
Commentaires : I started using this tool in order to keep track of several projects I had to develop with external vendors which were usually managed over e-mail. I appreciate the ease of use for creating new projects and including internal and external partners on the project. I expect to get more from the app in the future as I keep increasing the number of vendors I work with and the size of projects developed.
Avantages :
- Easy project setup. Get a project ready to be shared with vendors in no time. - Possibility of setting up deadlines for proposals and final submissions. - Templates included on the App makes it easy to find the type of project you will use it for.
Inconvénients :
- No Mobile access. - Sometimes difficult to find the thread to reply to your vendor's message. - Would be useful to have a shared folder kind of feature, to include project attachments.
Increased efficiency and visibility
Commentaires :
Shortlist makes it so simple to find the right partner for the right project, in a fraction of the time as before. Whenever I need someone, I can quickly search by skills, geography, etc., and can visually review past work, current ratings and even hourly rate, without ever leaving Shortlist.
I believe that when it comes to managing volumes of resources, spreadsheets are just not efficient enough. Lastly, Shortlist has an amazingly responsive & flexible support team who can be reached around the clock.