Publié le 14/12/2017
Great product, great team.
Commentaires: For a brand that cannot/does not want to be very promotional, I think the tool worked well. However, it would shine for a retailer that has a deep product assortment and a wide range of price points.
Avantages: From start to finish, the process was very simple to implement. It's honestly one of the only products I've ever encountered where I've been told it's only a couple of hours to implement, and it was actually only a couple of hours. The UI for the tool is very intuitive, and the WYSIWYG tool is very easy to use. The emails and onsite widgets are pretty customizable, and a non-developer should be able to do most of the updates. The implementation and ongoing support team at Talkable are HIGHLY responsive and proactive. They work with you to tailor a program that is right for your business. I would totally recommend this software to anyone.
Publié le 19/07/2016
Best Referral Marketing Software On The Market - HANDS DOWN!!
Commentaires: Working with Talkable has been the overall best experience for us. Their team is extremely knowledgable in their product as well as super fast to response to any email I send their way.
Avantages: Great ROI, which is the most important factor, their product is optimized for mobile, which is about 80% of our traffic, and their staff is so personable and easy to work with.
Inconvénients: I wish we can find even MORE ways to bring in referral customers on our site, but sometimes you don't want to have it blasted everywhere on the home page! haha
Publié le 25/10/2017
Really enjoy working with Talkable--they're super helpful and eager to help the program grow.
Avantages: Support from their team, whether it be setting up new campaigns, helping with development or coming to the table with new ideas. Easy integration with Shopify and our other processes.
Inconvénients: Back end reporting and management is a little bit difficult to understand, but their team is always there to help!
Publié le 26/10/2017
Wonderful & Dedicated
Avantages: Great customer support. They are very responsive and eager to offer new ideas. The dashboard is easy to use and understand.
Publié le 19/07/2016
Commentaires: Talkable has been a great part of our growth. Nothing speaks better than a friend's recommendation. Great product, great team, highly recommended.
Publié le 29/01/2019
Great software for referral marketing, good customer service
Commentaires: User acquisition source, new sales
Avantages: Reliable platform for launching referral program the way you need, with fraud detection. Emails, pop-ups are customizable, reports are easy to read. Referral became a new scalable customer acquisition source for us.
Inconvénients: Not all campaign types work for us, wish we hadn't spent so much time testing them out.
Publié le 31/10/2017
Talkable is a solid choice for your referral program, whether you need a simple or complex solution.
Avantages: Super easy A/B testing functionality for everything! Tons of data and every report type you could ever want. An easy to use interface, all the data you need is right at your fingertips.
Inconvénients: Campaigns can take some time to set up and QA. Not always the most flexible when you want to adjust things after they have gone live.
Publié le 21/07/2016
Great Software and Support
Commentaires: Talkable is a fantastic product that has helped us drive substantial revenue. The best part about Talkable is the people, they are willing to go above and beyond to help you drive sales. I really enjoy working with members of their team as they are all enthusiastic about the product and helping your business along.
Avantages: Great fraud detection, simple reporting tools that make it very easy for us to extract data from talkable. Keeps great track of all associated metrics and is very user friendly.
Inconvénients: The code base is kind of dense, making a bit hard for a non-technical user to implement. Requires a bit of help for most people to get.
Publié le 24/10/2017
Great product and solution!
Commentaires: NTF purchases and retention from advocates.
Avantages: The ease of use; so simple to implement changes or tests. Very functional and easy to personalize.
Inconvénients: Not a Talkable issue, but hard to find an optimal spot for the widget on mobile, without blocking site content.
Publié le 24/01/2019
Worth the money. Best referral software and service
Commentaires: Reliable referral software provider that helps to get new paying customers
Avantages: Talkable are the best in support, fraud detection and reporting. They are not the cheapest, but definitely a great investment. I had problems with fraud detection with other providers, with Talkable I have a peace of mind - no self-referring clients. Testing and reporting are easy and comprehesible. Great client service, they make fast changes and optimize campaigns as we go.
Inconvénients: Nothing - they are the best. Would be great to have an option to choose between ready-made programs, if this is possible.
Publié le 09/01/2019
Talkable helps increase subscriptions
Avantages: Talkable can help you with referrals and can run through any mobile device or application -- you can drive up your subscriptions by giving out offers and rewards for completed application installations.
Inconvénients: We really didn't need this for our business -- we did a trial run and found that just using MailChimp was a better option for upping our subscribers.