Avis clients sur Document Control

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Rationalisez les processus de création, d'édition, d'autorisation et de validation des documents de vos employés.

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Avantages :

It is relatively easy to use, and the technologists who are the frontline users really appreciate the UI and find it easy to use and navigate.

Inconvénients :

Also, I have problem giving permission to the Managers for biennial review of their department procedure manual.

Document Control - Notes

Note moyenne

Facilité d'utilisation
4,1
Service client
4,5
Fonctionnalités
4,3
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,9/10

Document Control a reçu une note globale de 4,4 étoiles sur 5 d'après 125 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (125)

Bertrand
Bertrand
Laboratory Manager (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

MediaLab is a great product for document control, it can be cumbersome to move around the documents.

5,0 il y a 5 ans

Commentaires : inspection proofing for all of our inspections as well as the ability to hold and maintain numerous policies and procedures.

Avantages :

I like that the software is able to maintain the hundreds of policies and procedures our hospital laboratory has to maintain. One of the best features is the CAP Inspection readiness, this has often kept us in line with what our inspectors are looking for.

Inconvénients :

I dislike the clunkiness of the software, it can be cumbersome to move procedures around manuals, its difficult to remove from one manual and place in another. Linking procedures is often difficult and some times time consuming as well.

Zane
Chief, Hematology Lab Section (É.-U.)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy, Practical and Customizable Electronic Document Management System at a Great Value

5,0 il y a 4 ans

Commentaires : We have been transitioning from an older system using word documents kept in a secure drive. MediaLab has offered the ability to collaborate on document revisions, securely track document changes, and feel more assured that only the most current version of each document is in use. We can also see at-a-glance what documents exist as approved, in-review or needing update and can see usage reports to know which are most valuable. Feedback from custom quiz success rates allows us to improve how documents (or quizzes) are written. The system also allows for remote access, which is essential to making it available wherever you are that has internet connectivity.

Avantages :

MediaLab is an easy-to-learn and robust, yet simple-to-use and maintain electronic document management system. It simplifies the document control process and allows users a variety of paths to manage their laboratory documents, including policies, processes and procedures, forms references and much more. The user interface is intuitive, and allows users to quickly access the information that they need through searchable documents. The software keeps track of previous document versions and actions, optionally allows the printing of controlled copies and makes document approval and review a snap. There is also an option to generate customizable quizzes that can be used to verify personnel have read the salient points of each new or revised document and this can double in its use as a part of competency assessment. Site management is also intuitive and comes with extensive accessible help for those with minimal background in website management. The downloadable back-ups are invaluable. The customer service has been outstanding! If you need an easy-to-use, practical and customizable electronic document management system at a great value, I highly recommend this product.

Inconvénients :

Nothing! If I had one wish for this product, it would be to expand its functionality with portable tablet devices. That could make it even easier to keep at the testing bench.

Shanchhith Singh
Student (Inde)
Recherche, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Document Control is a tool that helps to manage the laboratory's documents.

4,0 le mois dernier Nouveau

Commentaires : Document Control is a great tool that makes managing the laboratory's documents easier and more efficient. It provides good security to all the stored documents and the interface is very user-friendly. I highly recommend Document Control for any laboratory.

Avantages :

I liked the fact that the Document Control system is simple to use, allowing users to easily access the documents they need. Moreover, it helps to streamline laboratory operations by allowing us to quickly access the documents we need.

Inconvénients :

The least helpful feature of Document Control is that it can be time-consuming to enter in all of the data. While this may be necessary, the time-consuming process can be a burden to laboratories.

Peter
General Manager (France)
Vente en gros, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I couldn't get professional looking documents.

3,0 il y a 4 mois

Avantages :

Customer support does not leave their users alone, they are concerned with their users.

Inconvénients :

Ul is very confusing. Resolution drops in documents.

Kris
Quality Manager (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very satisfied user!

5,0 il y a 7 ans

Commentaires : I have used several Document Management systems. This is by far the easiest to use. I meets all our regulatory requirements. The support in both setting up the system and ongoing has been wonderful. Any requests have been quickly dealt with. Also, they are very open to suggested changes. We have been so pleased with the Document Management system and are now adding on additional programs, such as Compass and Inspection Proof

Avantages :

You really can't make a mistake in using the system. I particularly like that you can assign users to review the documents and track their usage. Also, it's very easy to send comments back and for to users, for example if a change is requested or a typo is noted. We have staff that are not the best at using computers and this program has been very easy for them to use. We feel that for the first time that our documents are usable, accurate and great tool to train our staff to.

Inconvénients :

No Cons at all. Just recommend taking the time to write and format your documents prior to checking them into the system. This will make the process much smoother.

Heather
Heather
Quality Assurance Manager (É.-U.)
Utilisateur LinkedIn vérifié
Biotechnologie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We are a small to medium business, and this solution fits our needs perfectly.

4,0 il y a 5 ans

Commentaires : MediaLab Document Control allows EyeKor the flexibility it needs for reviewing, approving, assigning, tracking, approving controlled documents. It fits seamlessly within our existing systems.

Avantages :

This is an affordable, versatile solution, that aids in keeping all training documentation in compliance. EyeKor uses it to approve training documentation, SOPs, and manage project specific training. It manages all sizes of groups that needs training with easy and the needed flexibility for our company.

Inconvénients :

Sometimes there are too many ways to do things, or options to do things are buried too deep. I do not like that I can not require training on minor versions of documents. Many documents I receive externally, I cannot determine how they number, and then numbering on the document does not match the MediaLab number.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I utilize MediaLab's Document Control software at my laboratory to ensure compliance with CAP regs.

5,0 il y a 5 ans

Commentaires : It ensures compliance with industry standard practices and regulations.

Avantages :

The ease of use and comprehensive approach it takes to document control makes the software easy to use and easy to stay in compliance. We also use its sign off features for our off-site Laboratory Director to sign and approve documents quickly.

Inconvénients :

I wish the software allowed digital signatures to be applied to uploaded documents rather than just the summary sheet.

Lee
Lee
Laboratory Director (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

5 x implementer of MediaLab in the US

4,0 il y a 4 ans

Commentaires : I have nothing but superb interactions and an even better experience with Medialab

Avantages :

Medialab Inc. is a robust and easy to implement product that helps immensely with compliance and competency. It has become an invaluable tool in the labs I have managed.

Inconvénients :

The only down fall is the like of a fully functional mobile app, this would help in the transition to tablets or ipads in the lab.

Deean
Deean
Analyst (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

BEST THING EVER!

5,0 il y a 4 ans

Commentaires : As the site administrator for our laboratory, this has been the best thing ever to be able to organize and control all of our documents.

Avantages :

Easy to use and understand. Employees find it easy, too.

Inconvénients :

There is nothing about this MediaLab Document control product I'm unhappy with.

Theresa
Theresa
Director, Cytogenetics Laboratory (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

My opinion on medialab experience

4,0 il y a 4 ans

Commentaires : I have had good help from the company, but I think a couple of days with one of one together at your lab/site would be much more helpful for a small lab like I have.

Avantages :

I like that it is a good system for the price and aids in regulatory requirements for doc control

Inconvénients :

I am learning this system on my own and don't have a lot of time to devote to it and learn it all in one sitting. It is not as simple to set up as I thought it would be.

Kathy
Manager (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Media Lab has worked out well for our needs.

4,0 il y a 5 ans

Commentaires : We are required to have document control and this serves our needs very well.

Avantages :

It is easy to download, revise and upload procedures. Inspection Proof is an enormous help with our inspections. We can just sit the inspectors down with a computer and this covers most our inspection because it is very easy for them to go through their checklist from there.

Inconvénients :

Sometimes the help tips do not cover what I need to know, even though it seems to me that it should be there.

Kendra
Mgr Lab QA and RM (É.-U.)
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Makes meeting CAP standards easy

4,0 il y a 5 ans

Commentaires : easier CAP inspections

Avantages :

Ability to manage all lab documents, obtain electronic approvals, obtain electronic employee sign offs, maintain archived/retired documents, reminder for overdue policies, streamlines process for managing p/p for larger multi-hospital system

Inconvénients :

it's not interfaced with out HR solution to sync passwords and usernames with what is used for all other systems we use.

Amber
Informatics Manager (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great software; able to customize it almost any way you like.

4,0 il y a 5 ans

Commentaires : Assists with managing polices & procedures. Helps out document control process become more standardized, streamlined, and paperless.

Avantages :

User-friendly features. The help menu on the side of the screen also helps a great deal. So easy to navigate we did not have to train staff.

Inconvénients :

Online text editors are glitchy. Advise using Word documents until text editor issues are resolved. Wish the CE Administration Module had a backup...Would like to move orientation and training into there but there is no backups performed on it.

Larry
BS, MT(ASCP) Lab QA and Compliance (É.-U.)
Hôpitaux et soins de santé, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Setting up document control was a challenging experience, however one well worth it.

5,0 il y a 6 ans

Commentaires : It has made managing our laboratory documents seamless and paperless!

Avantages :

The features and functionality meets all our needs for document management. It's obvious a lot of thought went into programing this software, very impressive. Also, MediaLab's customer service is exceptional. All the customer service personnel are very knowledgeable and patient when addressing our troubleshooting needs.

Inconvénients :

Although the functionality is stellar, sometimes I feel there are too many ways to accomplish a single task.

Marla
Coordinator, Quality, Safety & Accreditation (É.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

We are using Document Control, along with other MediaLab modules and it works well for our organizat

4,0 il y a 5 ans

Avantages :

It houses all of our policies in one convenient online place. We can use the Inspection Proof module to link to our policies easily. We also use the competency (Compass) module for our onboarding and competency assessment requirements. We import CAP checklists to use for our self and on site inspections.

Inconvénients :

It is quite robust and takes quite a bit of education to use. Our review process is quite lengthy and the to do section could use some revision.

Leslie
QA ADMIN (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Do you like being organized?

5,0 il y a 5 ans

Avantages :

Pros: We have over 1000+ documents and MediaLab helps us stay in our CAP regulations. So many functions and the staff from MediaLab is always willing to help us out.

Inconvénients :

Cons: Sometimes MediaLab can run a little slow, I'm thinking when they have updates? Although, I'm in MediaLab everyday, all day.

Leslie
Document Control Coordinator (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best program out there!

5,0 il y a 5 ans

Avantages :

Easy to use, lets you customize permissions for all users. MediaLab staff makes it easy to work with, always very helpful and they always respond as quickly as possible. I would not use any other program to "control" my documents.

Réponse de l'équipe de MediaLab

il y a 5 ans

Thank you, Leslie! We truly enjoy working with CPL!

Karin
Manager Lab Services (É.-U.)
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

This software has made my life much easier than it was before we purchased it.

5,0 il y a 6 ans

Commentaires : Ease of tracking procedures from start to finish.

Avantages :

Automatic tracking of approvals, periodic review, staff assignments. Email and to-do list reminders. Ease of use.

Inconvénients :

Sometimes I outsmart myself by getting too fancy, e.g. use of labels or other alternate approval functions.

Callie
Molecular Laboratory Technologist (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Makes document organization easy.

4,0 il y a 5 ans

Commentaires : organization and ease of use.

Avantages :

The ability for employees to sign off that they read documents, and the reports that are kept for that.

Inconvénients :

There are so many options, sometimes I feel like I am missing out on functionality I don't know about.

Dee
Andmin Analyst (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very Happy!!

5,0 il y a 6 ans

Avantages :

The ability to really control our document library - both the documents and the users. Very user friendly.

Inconvénients :

That it logs me out so frequently - I stay on all day, and get logged out after too short of a time.

Tom
Quality Assurance Coordinator (É.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Simplification and Standardization

4,0 il y a 5 ans

Avantages :

It is relatively easy to use, and the technologists who are the frontline users really appreciate the UI and find it easy to use and navigate

Inconvénients :

The system is somewhat convoluted on the back end. I have to read each 'Available Actions' items everytime I need to perform backend work.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

It's like switching from an analog watch to a digital watch. Great tool for any lab.

4,0 il y a 5 ans

Avantages :

The ability to digitally store, manage, and keep track of your manuals and forms is WAY better than the old method with paper. There are multiple options on editing and modifying a document. No more are the days where you need to hound your lab director, supervisor, or employees to sign a document. The software will remind that person daily and there is a comment box that will inform what changes have been made to the document. You can also link the CAP inspection checklist to the manual so inspectors have an easier time finding the checklist item in question.

Inconvénients :

There is a learning curve to understanding and using the software. Still learning different functionalities of the software as I continually update my manual.

Jennifer
Operations Manager (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Document Control greatly facilitates document review requirements for regulatory compliance.

4,0 il y a 5 ans

Avantages :

Greatly facilitates tracking of document revisions, review signature tracking, annual review requirements, and documentation of employee review.

Inconvénients :

It can be extremely cumbersome to upload a new document or document revision into Document Control from a Microsoft Word file; spacing is often incompatible, requiring the same document to be repeatedly uploaded and reviewed for appropriate spacing from page to page.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

This has been a really cost-effective way to organize our lab and maintain compliance.

4,0 il y a 5 ans

Commentaires : This has helped us save an entire forest of trees. It has also improved tracking of our active documents in the lab.

Avantages :

Prompts to log in and review documents are very helpful. It's also great to be able to see who has accessed specific documents and for how long.

Inconvénients :

The UI feels really old and is very appealing. It is also not possible to approve items in bulk (as far as I can tell).

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

This web based version makes it so easy to assign training to a remote workforce.

5,0 il y a 5 ans

Avantages :

I especially like the feature to add our own company training programs and have it be easily assigned to employees.

Inconvénients :

We can only grant access to a specific number of employees. We often have to delete termed employees so we can grant access to new employees. When we do this we lose their training completion records.