Great data analytics software!

Publié le 19/08/2019
Scott N.
PM
Électronique grand public, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The Arock support team is quick to respond and usually admits when it is a bug that they need to fix on their end. Overall support has been great!

Avantages: For a product manager or any director level, this software is critical for gaining intelligence of your customer's behaviors. If your company doesn't have a way to learn about what the customer data is telling you, Answer Rocket is a great tool. Once connected with your ERP, you can ask it to query things like customer spend per time period and sales of certain products for defined customer sets. This an amazing tool for understanding your customers behaviors and even pulling a list of customers for your marketing campaigns.

Inconvénients: There are a few features that would still be nice to have - like a set definition for fiscal calendars and the UI has a few irritating bugs, but it doesn't affect the output data and they are usually pretty quick to resolve.

Overall pleased with the ability of AR. When you make upgrades, the process needs to be smoother.

Publié le 08/05/2017
Andras B.
Product Manager
Électronique grand public, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Ability to easily source key data from SAP, which help identify trends and influence key business decisions.

Avantages: Like the new format of the software. Once you are used to the layout, it is a much better structure. The folder system is more intuitive. Really like the dashboard concept with all the corresponding reports in tabs.

Inconvénients: The software is still "buggy". There are random times when it goes down and not accessible. The last major update was a bad experience. There were several days/weeks where accessing AR was spotty at best. Improve the software upgrade process. The new dashboard is good, but make tutorial info more available to help people understand the changes when they are this significant. Provide more ability to move folders around.

Answer Rocket User Review

Publié le 07/12/2016
Thomas H.
Art Director
Jeux vidéos, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: So far Answer Rocket has been great. The customer service has been amazing and the added functionality, improvements, and reactions to feedback and requests have been excellent to see in these early stages. I'm really excited about what this tool set is growing into.

Avantages: The simplicity of use and the ease of customization

Inconvénients: I still think some of the UI and interactions are a bit clunky or non-intuitive and while I don't know if it is even possible to improve, the wait times on some queries would be much better if they were shorter.

Réponse de l'éditeur

envoyé par AnswerRocket le 08/12/2016

Thanks for the feedback, Thomas! We know how important the user experience is, and we're hoping you'll find that we're making continuous strides in this area. For the wait times - we're proud that AnswerRocket can generate answers in seconds to questions that otherwise take several hours or days for a data scientist to code and produce. But we understand your desire to get analytics even faster, and we're working on new ways to further shorten the response time.

An answer for that

Publié le 10/09/2019
James B.
Product Manager
Services financiers, 10 001+ employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Answer Rocket looks great and offers a ton of flexibility in how you approach gaining insights from your data. I like how easy it was to convey the utility of the product by asking progressively harder questions and getting people engaged on new ways of looking out BI.

Inconvénients: It is a steep learning curve. If you don't know all the already created terms, you can easily trip on what seem like basic queries. It's also easy to get in a rut. I didn't know about a lot of the features available until I went through training for another group.

Makes data analysis fun!

Publié le 19/07/2016
Stewart C.
President
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Hi-Rez Studios is a maker of free-to-play games for the Xbox One, PS/4 and PC. We collect huge volumes of data on player behaviors, both from a gameplay and purchasing perspective. Historically, we have used Tableau for reporting and data visualization. Tableau is great, but requires our marketers and game designers to either rely on data analysts to anticipate their needs with pre-built reports, or to develop strong technical skills to build the reports themselves. With AnswerRocket, we are able to empower our designers and marketers directly with the power to ask questions of the data themselves.

Avantages: Allows our users to ask intuitive questions of our data
Intutive for end users to learn
Easy implementation
Great data visualizations -- allows us to change or customize easily
Connects to all our critical data sources, especially Amazon RedShift

Inconvénients: Still early in product lifecycle. Dashboard and sharing features are still maturing.

Amazing Data Analytics Tools

Publié le 15/11/2017
Utilisateur vérifié
Sr. Analyst
Services et technologies de l'information, 10 001+ employés
Temps d'utilisation du produit: Version d’essai gratuite
Provenance de l'utilisateur 
Source : GetApp
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
3 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I've been using AnswerRocket for 6 months and I've had a positive experience.Good layout and structure - making it easy to navigate. Allows our users to ask intuitive questions of our data
Intutive for end users to learn
Easy implementation
Great data visualizations -- allows us to change or customize easily
Connects to all our critical data sources, especially Amazon RedShift

Inconvénients: While there are some bugs and limitations in the software, the capabilities and user experience continue to improve. Would be great if dashboards stayed up to date in the background.

Don't Build Your Own, Work With Awesome People

Publié le 20/12/2016
Aaron L.
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Commentaires: There is a somewhat rational and logical tendency in organization to approach data analysis, aggregation, and insights as platforms that should be built and managed by the organization.
For the most part I think this is a good tendency, but the reality of constructing it yourself, the time required and the undoubtedly many projects it will put on hold brings a clearer perspective. This perspective will generally shed light on the need to partner with another company. There are many metrics/insights platforms out there but the product, which is great, is only part of what you pay for. Answer Rocket is full of genuinely great people who are a pleasure to work with and consistently go above and beyond.
Give them a try, you won't be sorry.

AnswerRocket is Amazing

Publié le 06/12/2016
Matt K.
Product Management Director
Fabrication électrique/électronique, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: AnswerRocket is by far the easiest reporting tool I have used. It is incredibly intuitive, quick to use and extremely helpful in the day to day work environment. Support is very quick to respond. A must have tool in your toolbox.

Avantages: Easy to use, fast, intuitive

Inconvénients: Would be great if dashboards stayed up to date in the background.

Réponse de l'éditeur

envoyé par AnswerRocket le 08/12/2016

Thanks for your feedback, Matt! I've passed your suggestion about dashboards onto our development team to consider and prioritize!

Very powerful business intelligence tool

Publié le 06/12/2016
Eric S.
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
3 / 5
Rapport qualité-prix

Commentaires: I've been using AnswerRocket for 6 months and I've had a positive experience. It's a very powerful business intelligence tool with an intuitive, user-friendly query field. Customer support is great and very responsive. While there are some bugs and limitations in the software, the capabilities and user experience continue to improve.

Réponse de l'éditeur

envoyé par AnswerRocket le 08/12/2016

Thanks so much for your comments, Eric! We're committed to creating the best possible user experience and hope that you'll continue to see improvement in this area. We also have some great new features rolling out shortly that we hope you'll enjoy!

Great analytics insights tool; very intuitive.

Publié le 09/11/2017
Robert S.
Analytics Consultant
Banque, 10 001+ employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Ability to query big database without understanding all the underlying coding; construct queries using simple language. Very intuitive.

Avantages: The software is easy to use. Really like the value of the insights which can be gained quickly and easily.

Inconvénients: The phrasing for the query needs to constructed properly to ensure that the results are accurate. This sometimes involves trial and error or simply trying to rely on earlier phrase construction examples.

Foster business curiosity with immediate answers!

Publié le 02/06/2016
Graham H.
Director of Business Tech and Operations
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: One of the traits SnapAV likes to foster in their employees is curiosity. Our BI group wasn't able to keep up with the business requests, with our AnswerRocket project we were able to provide business users the ability to ask natural language questions and get immediate answers about their line of business. AnswerRocket has helped drive more informed business decisions that would positively impact our bottom line.

Modern Data!

Publié le 07/12/2016
Rory N.
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Commentaires: The AnswerRocket team and software brings new ways for us to visualize and interact with our data. They have taken some of our most complex concepts and made them available at our fingertips with ease. Highly recommend for any company looking to make more intelligent data-driven decisions.

Amazing Data Analytics Tools Supported by Responsive Experts

Publié le 06/12/2016
R. S.
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Commentaires: I used AnswerRocket frequently to sift useful insights from a mountain of data. It is one of the best tools available to me and the customer support is first rate; very responsive experts. It's hard to find anything about my experience that isn't perfect.

Amazing modern data tool

Publié le 30/03/2018
Veena K.
Engineer
13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Its a very easy and user friendly tool where you can ask for data and you get results in seconds and its very impressive data base.

Inconvénients: Yes it do have free trial but i fell its expensive and they need to work on keeping their data base up to date all the time.