Avis clients sur Lattice

Lattice is the management software that brings something new other than something more.

Commentaires : Lattice is the management software that really brings something different to the table. It does not "fight" with it's competitors but rather complements them. The human focused aspect of it makes Lattice a great management tool to use along with the others ones and it works really well.

Avantages :

The human focused aspect of the software is excellent. It has many tools and they work really well, as a result you can view the different HR aspects of the work proccesses.

Inconvénients :

Because it is a people management platform it can sound not as resourceful as it's competitors.

Employee Engagement in One Convenient Portal

Commentaires : Lattice has been a great tool for our company to eliminate the use of many spreadsheets saved in a million different places. It allows managers and employees to manage the entire employee experience in one place. We have enjoyed implementing this for our company.

Avantages :

I love that all parts of employee engagment are tied up in one fairly easy to use platform. From engagement surveys, to 360 feedback, performance management, one on ones, employee recognition, goals/OKRs, and employee growth plans. Lattice is able to fit all of these into one platform which makes employees, managers, and executives jobs simpler to manage!

Inconvénients :

The interface is not always intuitive to use. Employees are constantly asking how to get places or how to do certain things. As an administrator I am often left unsure how to tell employees how to do things as they show up differently on the admin dashboard from the employee dashboard. The analytics on pulse surveys is not great either. It makes actionable steps from feedback difficult to find.

A Great Way to Track Career Progression & Professional Growth

Commentaires : Overall Lattice is a great tool to ensure you are feeling fulfilled and committing yourself to professional growth. Our company uses this in every department and I think most employees appreciate that the firm is committed to helping employees progress toward personal, professional, and lifestyle goals.

Avantages :

I really like knowing where my performance is at and where there's room to improve/grow. It's easy to keep ongoing 1 on 1 conversation with my manager tracked and managed in the system. I also really appreciate the opportunity to set personal goals that align with team initiatives and to reflect on past goals to see how I am progressing. We use the system for personal goals, team goals, and OKRs, and for career development! It's simple to use and effective when the entire team buys into using the tools.

Inconvénients :

There is a lot of functionality, so it could be confusing to some users at first. At our firm the People Mgmt team had built out how-to guides and walkthroughs on how to optimize our individual profiles. Lattice also has a lot of documentation, so you'll be able to learn even if you feel confused or stuck with the various features/functionality of the system.

Great tool for HR management

Commentaires : Amazing so far.

Avantages :

It’s very easy to stay human focused. Teams can fill in their OKRs and update their goals as they go, same for individuals. Tracking achievement as well is easy. Another great feature is being able to do 360 peer reviews (yourself, your manager and your teammates). I also love the fact that you can praise your colleagues privately or publicly.

Inconvénients :

It might seem hard to find your way around if it’s your first time using Lattice. Linking goals of individuals to team goals for instance can be tricky. But as any software, after some time using it, it becomes easier.

An amazing platform that lets us find good solutions and get everyone involved in making decisions.

Commentaires : Lattice made the channels of communication always open with the direct officials, and the review of plans and daily and weekly updates helped us take corrective measures, which reflected positively on our performance.

Avantages :

Lattice makes it very easy to communicate between employees and the decision-makers of the company, whereby, with a 1:1 function, they can cooperate in setting goals at various levels, as well as reviewing plans and developing appropriate solutions to various challenges. It is wonderful how Lattice allows the creation of many systems to support employees, as it allows surveys, which administrators can send to the work team, through which they can accurately know their opinion about one of the new systems or plans so that they can accurately understand the extent of its acceptance by employees. Public comments are a great feature and give a lot of positive energy, as are ready-made templates and reporting tools that save us a lot of effort.

Inconvénients :

I haven't experienced the good stuff with Lattice and just needed a bit of explanation to really understand how most of the tools work.

Add Structure and Automation to your Performance Management

Commentaires : The overall experience has been awesome and the software has taken a small internal desire to implement better goals tracking and a more automated approach to 1:1 and reviews in general and it's accomplished that and more almost by osmosis. Just having the software put us in a better position to implement a process for each. The software itself is extremely approachable and simple but allows for a ton of flexibility in implementation and use allowing it to serve as much more than a simple, once yearly applicated software driven proecss around performance reviews int he traditional sense.

Avantages :

The simplicity of use and flexibility in terms of custom use and application of different modules within the software. We approached this software with a process plan and goal structure in mind and Lattice was very resilient to it's implementation digitally as well as provided further insight into what better avenues there are and why. The Customer Sucess team is great with approaching additional product development endeavors through their support desk. Multiple times have been asked and seen functionality sought implemented in successive software updates

Inconvénients :

Need to create better functionality around dual management (having co-leads/co-managers of teams) and their ability to review and provide feedback. It's too common to not be supported. Implementation and onboarding of the system was definitely one of the better experiences we've had although there could be more common touchpoints after the first review process to ensure for optimization and process improvement. Things have been a bit more "set it and forget it" after being transitioned off our Onboarding Success Manager although the Customer Success team accessible from the Intercom system has been more than helpful in the absence.

One-stop-shop for performance management

Commentaires : I like that this software is essentially a one-stop-shop for company-wide as well as individual performance management. It consolidates information and eliminates the need for multiple systems or individual files/spreadsheets. For goal setting, I really like how Lattice allows for transparency and collaboration.

Avantages :

My company uses Lattice extensively for company-wide OKR planning/tracking as well as individual employee goal setting. Lots of customizable features (e.g. can make goals visible to entire company, private to certain teams, or private to individuals). Great tool for capturing performance reviews and peer/360 feedback. Loved the level of automation and reminder emails. The software can also hep with preparing for and capturing conversations during 1x1 meetings with direct reports. Lastly, I thought the "pulse surveys" were a cool feature.

Inconvénients :

Sometimes the user interface can be a bit clunky; requires multiple clicks to get to where you want; next steps/where to click next are not always intuitive.

Makes 1:1s with my team so much better!

Commentaires : As a team manager, Lattice has been a dream. My direct reports already love it and are more engaged in our 1:1s because they have just as much ability to control the agenda. 1:1s have become more of a collaborative 2-way conversation, as they're meant to be. The creator's of Lattice have put a lot of thought into these critical types of interactions and it shows!

Avantages :

I love everything about the 1:1s feature within Lattice. It is so easy to set up custom recurring agendas, and copy over agenda items from my team's weekly updates. It is very intuitive and easy to learn. I also love the "recommended for you" items in 1:1s. It helps me to guide the conversation, if need be. It's so easy to get an accurate pulse on how my team is doing with the "Updates" feature. And it works great going the other way too — I can easily add agenda items to the next 1:1 I have with my director.

Inconvénients :

So far I have been very impressed. Everything is so user-friendly and intuitive that it is difficult to find something I don't like about this software.

Easy performance management

Avantages :

On the administrative side, the review cycle is easy to create. The steps are pretty straightforward and changes can easily be done. The tool is quite customizable. Reminders can be easily sent, re-opening, and closing the cycle as well. Our employees also find it really easy to use on the user side.

Inconvénients :

In different languages, we would need to be able to switch the language in french for the tool but this is not yet available

Easy to use platform and has great potential

Avantages :

I love the props feature. I feel as though it’s a really quick and easy way to boost morale for folks. We have ours integrated with slack, which makes it easier than having to switch between apps. I also like that it’s just really straightforward and most features are easy to use.

Inconvénients :

I feel like some of my old review cycles get left on my homepage and it can be confusing during a new review cycle. I wish there were a way to record accomplishments/improvements throughout the year, so that you refer back to it when giving self reviews come review cycle time.

Great Tool for Company Performance Reviews

Commentaires : It seems there are several useful tools available to both supervisors and direct reports on Lattice, but it's unclear, at least at first glance, exactly what all these tools are, or how to best use them. Because of this, my company mainly only uses Lattice for performance review purposes. Perhaps more time spent watching tutorial videos could help us to better understand the other uses for Lattice, but I can't say the product as is fosters an immediate understanding of the full capability of the software.

Avantages :

Lattice is an excellent tool when it comes to issuing and completing performance reviews within a given company. Within my company specifically, department heads and supervisors are able to easily issue a set of questions to their direct reports with ease, choosing either a written or number-based response option for each question. Past performance reviews are saved within the system and available to both the supervisor and the direct report, in order to reflect back on past performance reviews and track growth. And there is a "Weekly Update" feature, which prompts you to reflect on your week. This is especially useful when filling out performance reviews, as the weekly updates you've written throughout the past months or year give you a more detailed summary of your performance over a large span of time.

Inconvénients :

The user interface is a bit confusing, in that it's not immediately clear what each tab on the Web sidebar does, or what information it contains. When you navigate to the "People" tab, you're able to view individual people, teams, and the full company, as well as milestones, company updates, and OKRs. But there is also another separate tab for OKRs available in the sidebar. The organization of the interface seems that it could certainly be a bit more streamlined, and clear, and perhaps explanations of what each tab is for and how to use it could enable users to better utilize its tools.

Good Employee Review System

Avantages :

The ability to keep track of personal and team goals is nice and the feedback feature is convenient too. It helps teams stay on track and provide updates on a weekly or bi-weekly basis.

Inconvénients :

When it comes time to review a coworker, the only email notifications sent out are 1 week in advance of the closing date (unless there is a setting that management can change in the backend to make the emails more frequent?). This isn't very helpful because unless you can review the colleague that moment or that day, you often forget to go back and review them before the review period closes. It would also be great if feedback could be edited after submission because I've wanted to change the permission level and add more comments after the fact but once it's submitted, it is final. In these cases, I've had to delete the feedback and submit a new one with the correct permissions and total comments I initially wanted.

Great software for managing employee reviews

Commentaires : Generally speaking, Lattice is a good tool to track goals. and provide reviews for employees.

Avantages :

- The user interface and experience are fairly good. It's easy for users to understand the flow required to take a specific action. - Review functionality enables individuals to requests and submit reviews from managers or peers - Goal tracking is helpful in that it acts as a historical archive for when an annual review takes place.

Inconvénients :

When reviewing other people, there is no mechanism for the reviewer to choose the fields / questions to comment on. In some cases, this lack of flexibility risks having the reviewer decline the review entirely.

Performance Management Tool

Commentaires : If my manager has a set roadmap for my goals, it's easier to keep track of everything that I did and accomplished on a weekly basis.

Avantages :

The ease of use since everything is handed over to you as an employee and you'll just have to enumerate what you are doing at your job on a day-to-day basis. It also specifies to list down pointers on your agenda before one-on-ones which is quite handy for discussion. I also like that you can see the feedback from your coworker way back.

Inconvénients :

It's not relevant if your managers do not have a set plan since they have the option not to have one so if your manager does not have a specific road map for your goals, you'll have no choice but also be too relaxed since you don't have to write anything.

Overall, they're pretty good and better than most other vendors in the space.

Avantages :

The customer support is amazing. They truly partner with you to make sure you get the most out of the solution.

Inconvénients :

While the demographic scoring is really good, they have a tough time mixing in behavioral scoring into a single score/rank. Typically they have to create another field and then combine the 2 scores for something like A-1, B3, D1, etc. It would also be nice if Sales had some behavioral insights that showed them what behavior the lead did that gave them the score they have.

Easy to use, but I'd prefer not to use it.

Commentaires : We use Lattice for quarterly peer-to-peer reviews company-wide in our 50 person company. Use is straightforward, but tedious given the ultimate payoff.

Avantages :

A very intuitive interface. Next steps are always obvious, and I never find that I need to reach out for support, even when learning to use it in new ways.

Inconvénients :

Peer-to-peer performance reviews need to be used carefully and taken with a grain of salt, and I'm not sure that Lattice fully addresses this yet. Set-up, especially when the software is used repeatedly in the same way, could be more streamlined – it gets repetitive. I would prefer to see a feature with which supervisors could copy peer lists between employees or import all employees working in the same role simultaneously.

Love the integration features

Avantages :

The integration capabilities of Lattice are wonderful. Mostly we have used the integration into Slack, which has been really helpful. Reminders of upcoming 1:1 meetings, adding agenda items (which can be housed/managed in Lattice), praise/accolades, polling, etc. We (as users/employees) were nervous about adopting yet another technology, but it's been easy to use and the integrations make it pretty painless to adopt.

Inconvénients :

The privacy settings on meeting notes or employee feedback was somewhat of a concern, as an employee. Depending on how HR and administration sets the privacy, a number of levels above me could see the notes and feedback from my own supervisor. As far as I know, the employee does not set the privacy settings, but rather the HR or admin does. This could be how our own instance is set up, but it has been a concern.

A great solution to track OKRs

Commentaires : We use Lattice to track OKRs across our company.

Avantages :

I like how Lattice organizes OKRs by team in a central place, and then how managers can connect individual team members' OKRs to milestones. It's a pretty simple solution, but it's so much better than systems I've used in the past. Also, a simple feature I really enjoy is the Slack integration. Every time our team makes progress toward an OKR, it automatically sends a message to a dedicated Slack channel. This makes staying up to date very easy.

Inconvénients :

Sometimes Lattice can be confusing, in that OKRs from different users are hard to visualize within they're larger context. I wish there was a view that arranged OKRs into an org chart of some kind, but so far I've not been able to find anything other than the traditional nested-list view. It's not ideal, but in many circumstances it's probably fine.

Lattice is a great tool that helps us incorporate our values and goals into the software.

Commentaires : Lattice is helping our company make performance reviews less daunting, as well as helping us completely revamp our performance management process since the software is so easy to use.

Avantages :

We love that we can add our Ways of Being (which our our company's values) in the system so that we can reinforce those within our performance management tool. We also like how easy the system is to use. It was easily adopted within the organization. They are also always making improvements to the system so we know the software will grow as our company grows.

Inconvénients :

There are some aspects that are not customizable (e.g. the review cycles) that would be nice to have more control over. I also wish you could have more than one manager attached to an employee. But my dislikes are very minimal overall.

It helps build a better company culture

Commentaires : Overall, we feel that it was worth it, because it provided a solid framework to start sharing feedback among our peers and direct reports.

Avantages :

I like that it provided the tools to help our company run better performance reviews and provide feedback to the team. Our managers got engaged with it quickly and started to share valuable feedback so that we could build a stronger team.

Inconvénients :

We had some issues setting up automatic scheduling of one on ones. It got better later, but I find that it was too difficult for some of our less technical managers to use.

Strong employee feedback tool

Commentaires : Overall, positive experience

Avantages :

Easy to navigate, easy to see higher level company goals and objectives

Inconvénients :

There are many different pages, I'd prefer more views within a single dashboard.

Okay online company internal review platform

Avantages :

Forces employees to answer the same review questions and can organize reviews by manager and self-reviews

Inconvénients :

Hierarchy of employees often causes errors for who is reviewing who. Software is very pricey for simple review platform.

Lattice isn't like lettuce

Commentaires : I honestly don't think this software is robust and just seems very limited.

Avantages :

It's easy to use. You can jump on it with no knowledge and no need to research anything. UX is very simple.

Inconvénients :

It seems quite limited to me in terms of features and rather bland. I don't see how this software stands out.

Transparent goal and OKR management made easy

Avantages :

Lattice has been great for aligning with colleagues in and outside of their respective teams when it comes to achieving bigger picture goals of the organization. It's been super helpful to see how we're doing as a company with meeting our goals that have a big impact.

Inconvénients :

Lattice's alert system could be better when it comes to quickly approaching or lapsed deadlines. Getting a proactive email and being able to control who gets those emails would be helpful in improving the apps transparency. This should also extend into Slack alerts.

Lattice is great for work and setting goals

Commentaires : It helps a lot with knowing how far we are with goals individually and as a company, and i love that we can give each other feedback

Avantages :

It is easy to set goals and see how other teams or coworkers are doing

Inconvénients :

I wish the organizational chart was a little easier to navigate