Had several issues at first but customer support is pretty good about responding

Publié le 26/06/2018
Stuart P.
Administrator
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Faster payroll and greater customization

Avantages: Customization. Great Customer support. Fast payroll (once you figure out how to use the filters and save preferences, its a breeze). It took me awhile to get the promised "5 minute payroll", but their customer support helped me work through some issues and bugs and now it is runner very smoothly. I suggest reading their articles on how to use the features and then if you cant find what you need there, hop on the chat and talk to the support staff, he is very helpful and usually understands the problem. I asked for an improvement on the dynamic report and they worked to implement my idea. That gave me a lot of faith in the company.

Inconvénients: We still have some issues with mobile clockins. Some users get a lot of errors, however, i think this could be issues with their devices as several other users do not have issues at all. There have been a few bugs, however, such as geo-fencing errors. I hope to move to bio-metric clockins to avoid these issues. The program is not super user friendly if you don't understand computers. Its not impossibly so, but if you don't have patience and a willingness to work through it, this program can be frustrating. So its not for everyone, but i would recommend it highly.

Réponse de l'éditeur

envoyé par TECSOL Software le 28/06/2018

Your feedback is appreciated :-)

Can you tell us the one part that you feel like is very complex? We would love to improve on this.

Interesting App, needs more devlopment

Publié le 23/06/2018
Ayham A.
GM
Urbanisme et architecture, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
2 / 5
Fonctionnalités
4 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Attendance Management.

Avantages: brilliant interface, flexible platform, great in attendance management, easy to use, perfect permissions control.

Inconvénients: this was designed for small companies, Very weak electronic forms, No forms auto fill, other apps are much more established in documenting the HR Records, No electronic Signatures, No flexibility in calculating the Leaves as per companies needs (example: no possibilities for calendar days leave calculation, only working days). No multi layers reporting (only one manager), No multiple approvals available (only the reported manager can approve). the approvals are not properly reflected with signatures on the final created form.

My experience in clockit was amazing because it helps us a lot with team's attendance management!

Publié le 19/06/2018
Kenny L.
CEO/Founder
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: What I like the most with Clockit is its integration features with other apps such as Slack. Also, Clockit has a very responsive customer support which helps us resolve issues right away!

Inconvénients: As for now, Clockit does not have any features that we do not like. We really are satisfied with this attendance management platform. For suggestion, develop more awesome features!

Réponse de l'éditeur

envoyé par TECSOL Software le 28/06/2018

We have an awesome feature for you.

http://help.clockit.io/reports/attendance-reports

Exactly what we were looking for for our small business!

Publié le 14/06/2018
Elizabeth B.
Office Administrator
Assurance, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Increased accuracy in tracking employee hours.

Avantages: It is very easy to use! It makes tracking employee hours very user friendly and accurate. We used self reporting and our employees were shorting themselves on hours!

Inconvénients: The Dynamic Reports don't default to Monday-Friday and there's no way to change the date structure from D/M/Y to M/D/Y which means I have to go in after I've exported the report to Excel and change those by hand.

Réponse de l'éditeur

envoyé par TECSOL Software le 19/06/2018

Hey,

Thank you such a great review.

The date format can be changed from the settings :-)

We also have a new reporting format around the corner that we think you are going to love!!

Thanks.

It has been a good one so far.

Publié le 21/06/2018
Andrew D.
Management Assistant
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I like that the software integrates with Slack very well and it gives me daily reports on the employeers.

Inconvénients: I don't like the fact that it is so dependable from slack or even its own website to punch in or punch out. If it had an app or something it would be much easier.

Réponse de l'éditeur

envoyé par TECSOL Software le 28/06/2018

Hey,

We have 5 ways in which you can register a punch.

Web, Mobile, Kiosk, Slack and Biometric.

Let me know if you need help with this. Would be happy to have a call with you.

Accurate and fairly intuitive. Great option for online clock-in software

Publié le 22/06/2018
Brianna M.
Office Administrator
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: When we started as a small office, we needed a simple solution to keep track of employee time. ClockIt has made employee time keeping easy, and has helped the payroll process immensely.

Avantages: The interface is attractive and easy to learn. We needed a good option for an online clock-in system for our small office, and this is by far the best.

Inconvénients: The time correction request system is a little clunky. It is difficult to understand, and as an administrator it doesn't seem to be possible to submit a correction for an employee without him/her requesting it first.

We are small enough to use this as a free product. If we had to pay, we wouldn't.

Publié le 18/06/2018
Brad P.
manager
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
2 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The cost. We only have three employees, so we do not have to pay. If we did, we would find another service.

Inconvénients: It is difficult to use. Far too much information for what we need. If I need to correct a punch, or make a future punch, I have to jump through multiple hoops. Export info at the end of a pay period takes far longer than it needs to. It's possible I am not doing it correctly, but tutorials given to me by customer reps weren't helpful.

Amazing

Publié le 14/06/2018
Faigy W.
Bookkeeper
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
1 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: A easy way to deal with time sheets

Avantages: It is simple and user friendly. I like the layout. The fact that buttons all connect to one another is great, you can access everything just by clicking here then there. I llike the fact that the dynamic report has so m any different options. I also like the fact that employees can easily submit a request. I think it is great!

Inconvénients: There are no options of printing reports easily, I want to print for all employees their hours and there is no way to do it. I can get really frustrating. I would also prefer if there was a way to make corrections a day.

Réponse de l'éditeur

envoyé par TECSOL Software le 18/06/2018

Hey,

This feedback is awesome for us. We have a new reporting format being released in a few days that will allow you to easily print the reports.

Correction requests overhaul is what is being developed now and is up for the next release.

Thank You.

Very Flexible and Pleasent software

Publié le 15/12/2018
David S.
Deputy CIO
Machines, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: This is the best cloud time attendance software we have found

Avantages: - Nice, sleek interface
- functionality of correction requests
- ability to clock in via mobile - Geo Fencing

Inconvénients: - Reporting is not the best one, we have to export and process
- scheduling is not very flexible (drag and drop) if you have rapid shift changes for employees

Réponse de l'éditeur

envoyé par TECSOL Software le 17/12/2018

Thank you for your feedback. We are planning updates to the scheduler and this will be released in the coming weeks.

straight forward

Publié le 21/06/2018
Katherine L.
MA
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix

Avantages: I like that I can set the clockin to only be used with the IP address I set. And that my users can request time off .

Inconvénients: Its a little confusing with setting up different users and time templates. The date set up is D/M/YEAR. And I'm use to M/D/Y so whenever I set up a new user I mess that part up.

Réponse de l'éditeur

envoyé par TECSOL Software le 25/06/2018

Hey,

You can set the date format to M/D/Y. You can change these settings from the site settings :-)

Thanks.

Good product

Publié le 19/06/2018
Melissa L.
Owner
Services aux consommateurs, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Cheap, easy to clock in and out and to review reports

Avantages: The software has a great report feature. It is easy to run and to get only the data that I need. The price can't be beat, free for up to 3 users!

Inconvénients: Editing punches is a little bit tricky and requires multiple steps to figure out. Once you do get it figured out it ain't too bad.The mobile app could use some improvement.

Super Easy to Use Time Clock Software

Publié le 30/10/2019
Andrea F.
Operations Manager
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
3 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: it's great! it's super easy to print out the punches for the week so I can do payroll.

Avantages: Very simple timekeeping software that's cloud based and easy to access from anywhere you can get internet access.

Inconvénients: The pricing structure is per employee so I could see how that could add up fast. Sometimes there's a glitch with time off requests. You can't customize the reports at all so you need to adjust them every time.

Excellent for remote monitoring.

Publié le 19/02/2017
Nadeem A.
Ops Manager
Vente en gros, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We use this tool for our small team that is always out of office. Thier GPS tracking apps along with time and attendance ensures that I can monitor them even when I am not in office.

Avantages: GPS tracking and time attendance all included in one tool.

Great for Small Businesses

Publié le 26/03/2019
Andrea F.
Operations Manager
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I use ClockIt to schedule employees in a small jewelry store. We have, depending on the time of year, between 3 and 5 employees. It works great.. Sometimes the scheduling page can be a little janky if the week spans 2 months, but all in all it works great.

Avantages: It's very inexpensive and easy to set up for a small business.

Inconvénients: Some of the reports have weird setups and customer service can be hard to get a hold of.

Great support and exceptional product.

Publié le 04/04/2018
Tishko R.
IT Admin
Transport routier/ferroviaire, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Easy and effective time clock solution.

Avantages: Their support is outstanding product does come out with regular updates. Their team is always ready to help.

Inconvénients: None so far. We are waiting for some of the features that we requested for. The ClcokIt team is currently developing these for us.

Réponse de l'éditeur

envoyé par TECSOL Software le 05/04/2018

Thank you for being such an awesome customer.

Great for time-keeping

Publié le 18/06/2018
Felipe V.
Owner
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Very easy to use we have a few employees and none of them have any trouble clocking in and our using the app. The Geo-fencing feature is especially useful.

Inconvénients: No integration with Gusto we love ClockIt, but may be switching to another service soon, since it does not have an integration with Gusto.

Great Software

Publié le 20/02/2017
Tharif N.
Founder
Réseaux informatiques, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: ClockIt is the only software that was able to take care of all our needs. We wanted a solution that integrated into our current biometric device and ClockIt did exactly that.

Avantages: Seamless integration of your existing biometric device.

Inconvénients: Configuration can be a little difficult, but online support was there to support until we had out account fully operational.

Best tool for sales and marketing teams!

Publié le 13/06/2016
Shaheen H.
Manager
Construction, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We used ClockIt to monitor our sales and marketing teams. Their Android ClockIt application made sure that we knew where our employees were at all times when they were checked in. The route map and real time status gave us the upper hand.

Avantages: GPS tracking and real time mapping are a must have.

Inconvénients: Waiting to see the new features that they would release.

Great features, simple interface.

Publié le 22/06/2018
Tim C.
Warehouse Operations Manager
Vente au détail, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Accurately capture and record employee hours

Avantages: Kiosk App provides a central locations for all employee's to clock in on one device. Individual log ins to the web portal allow employee's to check their own hours for accuracy and request any corrections if there are mistakes.

Inconvénients: The app allows you to double press the punch in/out button. Meaning you can accidentally clock in and out within a second so the app registers you as clocked out when you're actually working. You can only make one time correction for a day. If more corrections are required for that day, the initial correction needs to be deleted which also causes data loss.

I started using clock it to manage my small team of employee's time sheets.

Publié le 18/06/2018
Carlos D.
Account Manager
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: I like that it the app is intuitive and connected to the site. It's very simple to use and the geotagging on punches helps mitigate time-theft.

Inconvénients: Some of the charts offer too much extraneous data. The back end could be streamlined or made a little more user-friendly.

Works well with a small firm

Publié le 15/11/2018
Meredith S.
Attorney
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The software does the math for you- I cannot stress enough how much easier this has made the payroll process

Inconvénients: It is difficult to make corrections for simple errors

Réponse de l'éditeur

envoyé par TECSOL Software le 22/11/2018

Thank you for your review. We will ensure that we try to make the experience even better!!

Simple and easy

Publié le 19/02/2017
Chirtine R.
HR
Génie civil, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: With ClockIt finally I don't have to run to my manager for everything. My team and managers are fully updated and is as easy as a few clicks.

Avantages: Easy to use compared to software used in my previous company.

Inconvénients: None so far.

Fairly easy to use, has the functions that we need

Publié le 14/06/2018
Utilisateur vérifié
TRUE Model Managment
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We need to track hours and this software does it easy for us.

Avantages: It has a free option for a team of 3, so it works well for us at the moment.
It is fairly easy to use and customer service was very responsive when we needed help.

Inconvénients: - in downloaded reports, hours and minutes are expressed, instead of a fraction of hours, that would be easier to track for OT
- wish there was an easy download for hours for a given period (expressed as fractions), with daily breakdown (for example Mon was 8.12 hrs worked, etc)

Réponse de l'éditeur

envoyé par TECSOL Software le 18/06/2018

Thanks for the feedback. We will impress you with our next release that has an upgraded reporting module :-)

Once you learn, it's priceless

Publié le 21/06/2018
Ashley F.
COO, Marketing Director
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I like that I can monitor my employees' hours whenever I want. I like that the software is low-cost and the customer service is top-notch.

Avantages: I love that I can have employees clock-in information easily available online constantly for a great price (or free!!).

Inconvénients: I don't like how long it took me to figure it all out or the format in which I get the hours. I still ahve to do my own calculations and that's a pain.

Réponse de l'éditeur

envoyé par TECSOL Software le 28/06/2018

Hey,

We just launched our new reporting format. Let me know if this solves your issue :-)

http://help.clockit.io/reports/attendance-reports

Happy Team Happy Me

Publié le 13/06/2016
Jaseem A.
Senior Manager
Automobile, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have an open culture in office. With this, it makes it difficult to monitor when people come and go. With ClockIt my team and I could plan ahead and make sure we were as productive as possible while were in office.