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Avis clients sur Upper Hand

En savoir plus sur Upper Hand

Simplifie la gestion d'entreprises sportives, en fournissant des outils marketing de pointe avec des logiciels et des prix personnalisés.

En savoir plus sur Upper Hand

Avantages :

Price is really inviting compared others out there.

Inconvénients :

A current big miss is the drag and drop feature for events as well as the ability to cancel classes or customers from a class directly from the schedule.

Upper Hand - Notes

Note moyenne

Facilité d'utilisation
3,9
Service client
4,3
Fonctionnalités
3,8
Rapport qualité-prix
4,0

Probabilité de recommander le produit

7,5/10

Upper Hand a reçu une note globale de 4,1 étoiles sur 5 d'après 109 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (109)

Josh
Owner (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Creating Margin

5,0 il y a 2 ans

Commentaires : Overall I am highly satistfied.

Avantages :

The main reason I switched to upperhand was to cut down on the time I was spending with scheduling and coaches’ payroll and I have been extremely satisfied. I am spending much less time on that and more time on actually growing the business

Inconvénients :

There are some calendar features I would like to see implemented such as “drag and drop” and a direct link from the calendar session to the client profile. There are also changes I feel are important to the client experience. Many clients get confused between parent and participant profiles. That’s the number one headache I have and the biggest complaint I get from clients is confusion beteeen profiles.

Réponse de l'équipe de Upper Hand

il y a 2 ans

Hi Josh, Thank you so much for taking the time to write a review! We're so excited to hear that you've been able to refocus your time and energy into growing your business -- that's the reason we do what we do! We also greatly appreciate your feedback on how we can continue to improve our platform to better support your business and provide a better client experience. We've taken your suggestions and concerns to our product team. Thank you again for providing your feedback, and hope you have a great day! We're looking forward to continue watching your business grow! CK

Jiselle
Executive Director (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

So convenient!

5,0 il y a 4 ans

Commentaires : The entire process has been easy from the initial request for information, to setting up our programs and events. Would definitely recommend their software!

Avantages :

Being a non-profit that is focused on many aspects, this software helps me in each one. The many programs we run, employee tracking, and in the near future, facility management. You aren't really limited to what you can do with this software. If it isn’t something they currently do, they are open to any and all ideas to make it even more user friendly. Whatever makes it easier for us!

Inconvénients :

The only downside is some of the small things that we aren’t able to customize ourselves, as far as special questions in the account creation process. Since they are always updating and coming up with ideas, I’m sure it will happen soon.

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi there Jiselle, We appreciate the kind words! We're thrilled to hear that Upper Hand has worked out for you and has helped manage your programs and staff. It's always humbling to hear how we're able to make our customers' lives easier. We're also happy that you have found the software very customizable and flexible - that is music to our ears! We put a lot of work into hearing our customers' feedback, so we're glad to hear it's serving its purpose and helping you out. Have a great day, and thanks for the review!

Brandon
Athletic Trainer (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Regretting Leaving MindBody

2,0 il y a 4 ans

Avantages :

The ability to create a unique platform specific to our business needs. Merchant fee for credit card transactions is favorable as well.

Inconvénients :

At our business we are constantly booking clients. We have a mix of repeat and new customers but for the most part we know when we’re seeing clients and classes. The fact that we still cannot make recurring events possible is ridiculous. I should not have to time out of each day to book a client, whom I have had at the same time and date for over 6 months, over and over again. It’s been promised for Q1 for 2020 but that was after Q3 and Q4 of 2019 fell through so we will see. The mobile app continues to either crash or run extremely slow regardless of cell service or WiFi connectivity. Its a coin flip whether I’ll be able to complete a purchase or book an event with out the window dropping. The desktop version is better but we’re not in front desk all day. Functionality seems so circuitous to perform simple tasks like deleting or rescheduling events. I have to find the three vertical dots on one side of the screen then the window populates on the other side to do quick pay or reschedule. If I want to delete I have to search for the specific client rather than doing it through the calendar view where I can actually see the event I’m deleting/rescheduling in the context of my day. In order to reschedule I have click view session then find three vert dots. View event doesn’t seem to do anything. Now imagine trying to train employees who don’t have the knowledge of this platform on how to use this.

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi Brandon, Thank you for your candid feedback. We are glad you have had a positive experience with our customer support teams, but are sorry to hear some of the functionality has not met your expectations. We appreciate your feedback on how we can continue to improve our product. Thank you, and have a great day!

Natasha
Marketing & Creative Coordinator (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great Customer Service!

5,0 il y a 4 ans

Commentaires : Customer service has been exceptional.

Avantages :

We initially go it for our training sessions located at our warehouse location. It has been great especially with the app. Coaches are able to see on their end if they have anyone signed without having to go us. Clients are able to sign up via the app if they didn't get a chance to do it ahead of time. We also use UpperHand to create a new website which has been great overall.

Inconvénients :

You can't group programs together. You have to do multiple links for the same event.

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi Natasha, Thanks so much for taking the time to write a review. We're thrilled to hear about your positive experiences with our app and customer service. We appreciate your feedback on how we can continue to improve to better serve your needs. Thank you again and have a great day!

Liz
CEO (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Easy for customers, but lacks some bells and whistles

4,0 il y a 4 ans

Commentaires : Upper Hand doesn't have as many features as our old software, which makes it a little harder to use when you're used to having tons of control. But the plus side is that it does a few things very, very well. Overall our customers are having a much easier time using this software, and it's straightforward if you're doing straightforward things with it.

Avantages :

The software is pretty easy for customers to use, and we have a lot more customers doing their own account management vs. asking me to do it like they did with our last CRM. It looks great, and creating events is very easy.

Inconvénients :

It's hard to tell what your customers owe. Different things are managed in different places - to cancel a lesson you have to go to the contacts tab, to mess with a membership you have to go to the membership tab (can't do it from the contacts page), to see what people owe you have to go to reports. It's hard to shift money around if a customer buys one thing and then decides they wanted something else instead. Also, it sends way too many emails, including a receipt that makes customers think they've been double charged because of the way it's worded.

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi Liz, Thank you so much for taking the time to write a review. We are happy to hear that your clients find our software easy to use--that is one of our main goals! However, we are sorry to hear that certain functionality could be improved. I have passed along your feedback to our product team so that we can continue to improve for your use cases. Thank you again for your candid feedback, and have a great day!

Rob
Owner & Director of Operations (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Upper Hand review

3,0 il y a 4 ans

Commentaires : In the beginning, I was very discouraged from all of the bugs that caused frustrations with me as the Administrtor and also negatively affected our end user clients. I know we lost some clients in the beginning due to them not understanding the UpperHand software and how to use it. At times, there are spurts where there are a lot of bugs. Some of these bugs force me to lose clients and lose business.

Avantages :

This is the first and only Scheduling and Payment processing software I've used for my business, so I don't have any comparison. It does allow clients to schedule and pay on their own which is what I want.

Inconvénients :

The lack of customization creates lots of issues for my business and how we schedule.

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi Rob, Thank you so much for choosing Upper Hand and for taking the time to write a review. We're glad that our software is helpful for your scheduling and payment needs, however we're sorry to hear that you hit some bugs and that the customization could be improved for your business. We would like to learn more about the specifics that could be improved for your use case(s)! I've shared your feedback with our team in hopes of scheduling a product feedback call. Thank you again for your feedback, and have a great day!

Natasha
Marketing Coordinator (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for Lessons

4,0 il y a 2 ans

Avantages :

UpperHand has made it very easy for our clients to book lessons and apply credits from bulk packages. Also made it easier for instructors to see who scheduled lessons with them. Instead of waiting for an email form our training director.

Inconvénients :

Still have to do a work around if an instructor needs to be listed for multiple sessions the same day but is flagged as a conflict.

Réponse de l'équipe de Upper Hand

il y a 2 ans

Hi Natasha, Thank you so much for taking the time to write a review! We are so glad to hear that the software has enhanced your staff and client experience when purchasing and scheduling lessons. We also greatly appreciate your feedback on how we can continue to improve to best fit your business needs. Thank you again for the kind words, and hope you have a great day!

Kevin
Owner (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

UH Implementation

5,0 il y a 4 ans

Commentaires : Very good so far. A couple hiccups in the beginning but most of that was our team learning the SW and how to navigate around. The UH Post Sales and Customer Support teams are very good.

Avantages :

The SW platform allowed us to move off the "freeware" we were using to a combined platform at an affordable price. Although some of the features are not very intuitive, there are ways available to get what you need done.

Inconvénients :

Initial setup was not easy as there was no way of importing customer data that we had from other platforms, so we had to have all of our customer profiles created from scratch. Not a big deal, but time consuming.

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi Kevin, Thank you so much for taking the time to write a review. We're happy to hear that our training and support teams have been helpful in getting your staff onboarded to the software. We are looking forward to growing with you! Have a great day!

Peter
General Manager (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Love this software.

5,0 il y a 2 ans

Commentaires : The set up was process was well executed. The customer service was fantastic after the set up.

Avantages :

The Service and response is fantastic. The people I worked with are courteous and patient. I love working with them and it is nice to know that they are there when we need them.

Inconvénients :

Signing up a new client could be a little easier

Réponse de l'équipe de Upper Hand

il y a 2 ans

Hi Peter, Thank you so much for taking the time to leave a review! We are thrilled to hear that your switch from Mindbody has been a good one, and that you've had such a positive experience with our team as you've been onboarded onto the software. We're looking forward to watching your business grow! We also appreciate your feedback on how we can continue to improve our platform to give you and your clients a better experience. We have taken your feedback to our product team! Thank you again for the kind words, and hope you have a great day! CK

Jameson
Jameson
Founder & Owner (É.-U.)
Utilisateur LinkedIn vérifié
Formation professionnelle et coaching, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great start and potential

3,0 il y a 4 ans

Commentaires : It has certainly given my coaches more independence to function on their own and manage their own sessions. I have needed to send out fewer reminders and be the "middle man" much less.

Avantages :

I like that it is automated and allows for me to focus more time on delivering my services rather than registering and recording participants

Inconvénients :

I would like the communication to clients to be more customization and I would like my clients to have an easier time navigating the software. I receive a lot of "please help" emails for relatively simple and common things. (like signing up for a session or unscheduling a session).

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi Jameson, Thank you for taking the time to write a review of your experience with Upper Hand! We are glad to hear that using Upper Hand has allowed you to focus more on delivering services to your clients and less on admin work! That is our entire mission! Also, thank you for sharing feedback on communication. Our most recent updates were focused around improving the communication with new event reminders and we have much more coming! Plan on hearing from us soon to schedule a call to review these features and get your feedback. Thank you again and have a great day!

Jennifer
Director of Marketing (É.-U.)
Sports, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Upper Hand review

4,0 il y a 2 ans

Commentaires : So far its been a good tool for us that is much less expensive than what our company was previously utilizing.

Avantages :

Ease of use and ability to schedule events quickly.

Inconvénients :

Not able to move credits around very easily

Réponse de l'équipe de Upper Hand

il y a 2 ans

Hi Jennifer, We appreciate you taking the time to write a review, and are glad to hear that you find it easy to use and quickly schedule your events. However, we're sorry to hear that you've experienced some challenges with managing client credits. Thank you again for providing feedback, and hope you enjoy your day! CK

Dale
Co-Owner (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Had enough

2,0 il y a 4 ans

Commentaires : Not good.

Avantages :

Nothing really. I wish I could say something positive but there really is nothing.

Inconvénients :

I switched from mindbody to save money. I guess you get what you pay for. After several bug issues we just figured out we had a group of clients not being charged the last two months. Their credit cards were dumped out of the system. So now we have to call these clients ask for their credit cards and tell them we need to charge them twice. Unacceptable and the last straw. To top it off my business partner called left a message and they didn’t even bother to get back w us.

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi Dale, We are sorry to hear about your experience with Upper Hand. Our Head of Accounts has reached out to schedule a call to be sure we get these issues resolved. Thank you for your feedback, and have a great day!

Brian
Owner (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Terrible customer service

3,0 il y a 5 ans

Commentaires : Overall experience has been not good. The concept is great and there are some good things that it does but overall it runs bad. The program is very glitchy and there are alot of bugs. The app also runs horribly. It is not user friendly and can be confusing for clients to sign up and book lessons. The worst part about this companies product is their customer service. It’s takes forever for them to respond and their is not 24hr support. They are based on east coast and my Academy is on west coast. I’ve had major issue come up about their system and I have nobody that can help me. They are also non existent on the weekends. Very very frustrating!

Avantages :

I can have all the profiles of my clients and I loved the idea of the mobile app

Inconvénients :

How the software runs and their customer service

Réponse de l'équipe de Upper Hand

il y a 5 ans

Hi Brian, Thanks for your review, and I'm sorry to hear you feel we've fallen short on our service. We do our best to support customers in all time zones, however, our support is not 24/7, nor do we promote that. We are happy to set up scheduled calls with customers outside of normal support hours and do so frequently. If there is anything else we can do to improve your experience with Upper Hand, please let us know so we can address them as soon as possible. -TW

Robert
Executive Director (É.-U.)
Sports, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Utah Youth Tennis

5,0 il y a 4 ans

Commentaires : For the most part, it's been very good.

Avantages :

It's very easy to use. I enjoy the reliability and support.

Inconvénients :

I wish it had a little more flexibility in the functionality so that I could tailor it to the specific needs of my organization.

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi Robert, Thank you so much for taking the time to write a review. We are thrilled to hear you find our software easy to use and have had a positive experience with our support team! We also appreciate your feedback on how we can continue to improve flexibility and functionality for your specific use case(s). I have passed this along to our team to continue the discussion on how we can tailor our software to fit your needs. Thank you again, and have a great day!

Chris
Owner (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Their support is 2nd to none!

5,0 il y a 8 ans

Commentaires : When I was in the process of considering software programs to power our indoor facility's lesson scheduling I reviewed three different companies. After considering the functionality and going through the original online meeting with the personnel from upper hand it was quite clear to me which would best serve my needs. At the time, I didn't even know how good their support network was but having called upon that several times I can attest that it would have been the number one reason for choosing upper hand.

Avantages :

Their customer support is beyond what you can expect. I reached out to Mike service representative on a Sunday evening recently and she helped me work through an issue that enabled me to find The names of kids on teams in a hitting league. I cannot believe she answered my question on a Sunday evening !!!

Inconvénients :

It can be a little bit cumbersome for the first time user but once the customers become accustomed to the software and the app, then the problem goes away.

Réponse de l'équipe de Upper Hand

il y a 6 ans

Thanks for the review Chris!

Matt
Director of Operations/Lead Hitting Instructor (É.-U.)
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Tons of potential. Powerful software for what you pay. Needs some tweaking in areas on admin side.

4,0 il y a 6 ans

Avantages :

The ability to create events and set a schedule is great. Inviting new clients is easy and from my customer feedback it sounds like registering is a pretty easy process.

Inconvénients :

On the admin side there tends to be some areas that take a few too many steps to complete a process. Whether it's changing details in an event, or simply trying to see who is registered for event, it tends to be a much longer process than it should be to retrieve or adjust the information. A quick pull up on the calendar of who the attendee(s) are for an event would be nice. The process to find that information now is quite time consuming and can be frustrating. There's seems to be bugs in random stuff you do. Having events randomly not show up in the calendar can be frustrating. Double booking has never been an issue as the system still reflects the proper availability for an instructor, but on the admin side, I need to see the schedule in full detail.

Réponse de l'équipe de Upper Hand

il y a 6 ans

Thanks for the feedback, Matt! Since you posted this review, we have solved most of the issues that you have listed! Below are the updates: 1. Easy attendee view from the calendar 2. Simple event check-in drawer 3. Weekly calendar view and customizable calendar columns 4. Ability to "clone" events so that you can easily duplicate/edit existing events We're always working to address bugs as well, so with more specifics on that, we can certainly get them cleaned up. Thanks again for the feedback!

Gabriela
Assistant Manager (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

D-BAT COS Review

2,0 il y a 4 ans

Commentaires : Very responsive when we encounter our issues

Avantages :

It’s organized, and we now enjoy receiving reminders for camps, clinics, and lessons.

Inconvénients :

It’s not retail friendly at all. We encounter so many issues daily as far as scheduling lessons, camps, and clinics. We have a lot of issues editing contact information, and we have always had issues with our app connected to the system.

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi Gabriela, Thank you so much for taking the time to provide feedback. We are glad you find the camps/ clinics/ lessons aspects easy to use. However, we are sorry to hear that the retail functionality can be boosted for your use cases. We have taken your feedback to our product team so that we may continue to improve to better serve your business and clients. Thank you again, and have a great day!

David
Owner/Lead Performance Coach (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Upper hand review

3,0 il y a 2 ans

Commentaires : It’s been a good experience overall having a scheduling software. Whether I continue with Upper Hand has a lot to do with them continuing to develop the software.

Avantages :

Scheduling, pricing, and customer service

Inconvénients :

Some of my customers have trouble figuring it out. It doesn’t seem really easy to use for all.

Réponse de l'équipe de Upper Hand

il y a 2 ans

Hi David, We really appreciate you taking the time to write a review. We're glad to hear that the scheduling features have been impactful for your business, and that our customer success teams have been of help. We're sorry to hear that some of your customers have had a challenging time navigating through the software. We have taken your feedback to our product team, so that we can continue to develop the software to better serve your business and clients. Thank you again, and have a great day! CK

Joseph
CEO (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

JN Review

4,0 il y a 4 ans

Commentaires : Very good.

Avantages :

I like the memberships the most and that is what we have used it for.

Inconvénients :

I wish we could add more substance to the memberships on upper hand directly

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi Joseph, Thank you so much for taking the time to write a review. We're glad that you find our memberships useful, however, we're sorry to hear that the functionality could be boosted for your business. We'd like to learn more about the specifics that could be improved for your use case(s)! I've shared your feedback with our team and they will be reaching out in hopes of scheduling a product feedback call. Have a great day!

Nicole
Operations manager (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Needs a few updated features but overall I am liking it

4,0 il y a 2 ans

Avantages :

I enjoy the Memberships option and payment plans

Inconvénients :

The fact that clients can’t use their credits for all of their participants. Each participant needs to purchase packages and they can’t be shared for all the kids in the family

Réponse de l'équipe de Upper Hand

il y a 2 ans

Hi Nicole, Thank you so much for taking the time to write a review! We're glad to hear that our membership and payment plan options have been helpful for your business. We also appreciate your feedback on how we can continue to improve our product for your use case. Thank you again for the review, and hope you have a great day! CK

John A
Founder (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Modern Goalkeeper LOVES UPPER HAND

5,0 il y a 4 ans

Commentaires : LOVE IT

Avantages :

FUNCTIONALITY EASE OF USE CUSTOMER SERVICE

Inconvénients :

SOME PARENTS HAVE TROUBLE USING IT, MAYBE MAKE IT EASIER TO USE

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi John, Thank you so much for taking the time to write a review. We're thrilled to hear your positive feedback about our product and customer service. It's been a pleasure working with you over the years! Have a great day!

Vince
Owner (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Should be easier way

3,0 il y a 4 ans

Avantages :

Clients can join easily off my app on phone.

Inconvénients :

Should be and easier way to cancel or contact customers off the calendar.

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi Vince, Thank you so much for your feedback. We are glad that your clients find the app easy to use! However we are sorry to hear the functionality could be improved for your business. I have passed along your feedback to our team with hopes of scheduling a product feedback call. Thank you again for your feedback, and have a great day!

Michele
Administrator (É.-U.)
Sports, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Not really as described - Needs more work

3,0 il y a 7 ans

Commentaires : none - we canceled before going live

Avantages :

Strong concept and truly needed in the management of large clubs. Basically functionality of the system is strong and it was easy to set-up initial events. However, needed to create workarounds to define events like we wanted them set-up.

Inconvénients :

The Sales Team oversold the existing functionality that was currently available and we proceeded based on that understanding, paid the initiation fees to later find out key functionality to us was not available. Major pain points included 1) inability to turn off accepting checks 2) generic waivers are built to primarily protect Upper Hand not the client 3) client invite process is cumbersome and add new client lists difficult to customize 4) emails and calls took days to get a response including the email to cancel.

Réponse de l'équipe de Upper Hand

il y a 6 ans

Michele, We are pleased to announce that all 3 of the product issues that you stated have been addressed. Update below: 1. You can now turn on/off check, cash and credit card payments based on your preferences. 2. We have custom waivers that you can bring in to the system for free. 3. We have and are continuing to improve the client invite process. 4. We have added additional resources to our support team to ensure more timely responses to our customers and their clients. Also, we did end up issuing a full refund to you and closed the loop very amicably. We appreciate you giving us a shot, and hope to have you as a customer in the future!

Donnie
Owner (É.-U.)
Sports, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

D-BAT Pearl

5,0 il y a 4 ans

Commentaires : Overall I am very pleased with the system.

Avantages :

I like the scheduling the best. Easy to set up new events.

Inconvénients :

Point of sale could. The credit card machine has been a problem. Would like to see some work on the way we send emails.

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi Donnie, Thank you for taking the time to write this review! We are happy to hear that you're pleased with the system. Have a great day!

Ryan
Hockey Instructor (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Upper Hand a great tool

5,0 il y a 4 ans

Commentaires : My experience has been tremendous and the support stand has been more than I could have asked for.

Avantages :

Upperhand’s ease of use and ability to fit our dynamic workflow.

Inconvénients :

The software would increase in value by a better integration of features with one another.

Réponse de l'équipe de Upper Hand

il y a 4 ans

Hi Ryan, We appreciate the kind words! We're thrilled to hear our software fits into your business workflows and is easy to use - both things we aim to achieve. We'd love to hear more about which software features you'd like to see better integrated together, and will reach out in hopes of scheduling a call. Have a great day!