Avis clients sur Orderry

En savoir plus sur Orderry

Orderry est conçu pour les ateliers de réparation et les entreprises locales. Traitement tâches et des réparations, analytique et reporting dans une interface unique.

En savoir plus sur Orderry

Avantages :

Very clear and simple interface. Lots of useful features.

Inconvénients :

We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software.

Orderry - Notes

Note moyenne

Facilité d'utilisation
4,8
Service client
4,6
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,4/10

Orderry a reçu une note globale de 4,8 étoiles sur 5 d'après 19 avis d'utilisateurs publiés sur Capterra.

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John
John
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Télécommunications, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Awesomesauce

5,0 il y a 2 mois Nouveau

Avantages :

Just love it. Tried many others and this is the easiest and most extenisible.

Inconvénients :

Can't really think of anything! We love it.

Shane
Owner (Mexique)
Automobile, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Great, easy to use CRM software

5,0 l’année dernière

Commentaires : Overall very pleased with software so far.

Avantages :

I like that it is cloud based and works on all of my devices including iphone and ipad. It is very easy to add photos and create customer invoices.

Inconvénients :

The ability for customers to check the status of their work via embedded code on my website seems broken.

Réponse de l'équipe de Orderry

l’année dernière

Thank you for your review, Shane J.! We are happy to know that you are pleased with our product. To resolve your issue with the statuses, provide us please with more details write our support team in the pop-up chat window in your Orderry account or send an email to help@orderry.com

Dmitry
CEO (Finlande)
Services aux consommateurs, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Convenient product that solves basic everyday tasks

4,0 l’année dernière

Commentaires : Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.

Avantages :

Almost all daily tasks are automated and do not require the participation of a manager.

Inconvénients :

Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.

Réponse de l'équipe de Orderry

l’année dernière

Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day. Speaking of integrations missing, here are some comments from our product development team: Card payment terminals are our main focus for the coming versions. We are currently working on the API with webhooks and the integration with any marketplace/online store that can synchronize via xls import. To integrate with international accounting services, we've already released the tax functionality within the coming updates, we will be able to complete this integration. So, stay tuned ;-) The full database search option is now listed in our roadmap as a feature request.

Mikey
Owner (Australie)
Services aux consommateurs, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Great CRM software

4,0 il y a 3 mois

Commentaires : Very happy with the service and recently integrated phone call logging from a third party service.

Avantages :

Love how it’s tailored to Phone Repair shop. Easy to set up and very competitively priced. Online chat has been a massive help when I’ve needed it.

Inconvénients :

There were a few tasks I would have liked to edit, but have got used to the setup - it doesn’t bother me

German
Watchmaker (R.-U.)
Bijoux et produits de luxe, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Orderry is a good all-rounder for managing incoming orders

5,0 l’année dernière

Commentaires : The app is great for keeping track of orders and what the progress is with them, but lacks POS integration which means we have to use other methods to track sales.

Avantages :

The app allows you to create orders and attach photos, comments and prices. The status can be changed and automatically notifies the client when the product is marked as 'done', which saves a lot of time. The cloud access means it can be used on any device anywhere, which is really handy. The app has lots of useful features too like saving clients and work/service types, as well as printing nice-looking invoices that use the prices and include comments on works/services.

Inconvénients :

The Orderry camera app is clunky and photos are selected individually, it also needs to be closed and reopened to log in and then it works. A filter for orders with [no files/only photos/any files] attached would also be very useful. We also couldn't integrate it with our POS system meaning that we do sales separately from work orders. Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error. There should be an option somewhere to make them non-unique.

Réponse de l'équipe de Orderry

l’année dernière

Thank you very much for your review, German! We do appreciate your feedback on your experience with Orderry. Here is some information we would like to provide you with regarding your remarks: Lack of POS integration: we are working on our own POS as well as an API with webhooks. Orderry Camera is the new app that we are updating constantly adding features and fixing bugs. Update your app to the latest version, please. If issues remain, contact our support team. A filter for orders with [no files/only photos/any files] attached this is now listed in our roadmap as a feature request. Unique serial numbers are needed to identify devices. For some devices such as phones, laptops, etc. we have third-party integrations associated with the serial number field. But there is a new feature added recently that can solve this issue you can generate a serial number yourself for an asset right in your Orderry account. Then, print and label assets if needed.

Oleg
Chief administrator (Pologne)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

We have been using Orderry for more than half a year.

5,0 il y a 6 ans

Commentaires : We have been using Orderry for more than half a year. It helps us to carry on the business on repair of mobile phones and other electronic equipment. We also use it for our store of mobile devices accessories. With the help of this software product we perform: an accounting of technical equipment that is under repair, tracking a status of applications, record keeping of spare parts and accessories store, accessories sales record, customer relationship management , reporting. Orderry can be customized easily and extensively. It has very user-friendly interface. I tried to use many software products before. I want to note that Orderry is one of the best software products I've ever come across. It has everything that I need. The product is really flexible, convenient and meets needs!

Avantages :

The product is really flexible, convenient and meets needs

Inconvénients :

It has everything that I need.

Réponse de l'équipe de Orderry

il y a 6 ans

Oleg, thanks! :-)

Dmytro
Service Center Manager (Pologne)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use for everyone.

5,0 il y a 12 mois

Avantages :

Very clear and simple interface. Lots of useful features.

Inconvénients :

Some issues with Polish localization, but not many.

Lukas
CEO (Slovaquie)
Équipements publics, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Orderry is good value for money

5,0 l’année dernière

Avantages :

Very good customizable system, documents and work orders

Inconvénients :

inventory cant be ordered by ordery, little bugs with tax rates, unsupported multicountry dial codes

Réponse de l'équipe de Orderry

l’année dernière

Thank you for your review, Lukas B.! We are happy to read that you like our software Orderry. Regarding your comments: Ordering by suppliers is one of the next big features we are planning to release right after the payroll module and mutual settlements with counterparties. So, stay tuned ;-) Unsupported multicountry dial codes: there is no possibility to add different masks of phone numbers at the moment because otherwise, the telephony integration will not work (system limitation) The tax management feature is a new functionality that we are actively improving. If you could report the bugs you have to our support team, it would help us much.

Damian
CEO (Pologne)
Matériel informatique, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Make your software CRM dreams comes true.

5,0 il y a 3 mois

Avantages :

Expended document editor and ticket management.

Inconvénients :

Sometimes orderry just slowly for a couple of moment.

Alan
Operations and Logistics Manager (Australie)
Vente au détail, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

overall

4,0 il y a 2 mois Nouveau

Avantages :

good to have the repair order, inventory and accounting system

Inconvénients :

may need to consider more setup on usage function via mobile phone/ tablet

Kasparas
Service manager (Lituanie)
Vente au détail, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good value

4,0 il y a 12 mois

Commentaires : All in all very good product with user friendly interface. Very easy to set it up from the start, my technicians and managers didn't need special trainings to start using it. All function is perfect for us except inventory management. It is impossible for us to have all the spare parts needed so we have to make special orders, but this software do not allow to add spare parts from product list if you don't have on stock, so all the time we have to add spare parts manually on order and after we receive and post, we have to open order delete manually added spare part and then to add the posted one from the warehouse.

Avantages :

Easy order management, easy order search, orders tracking, easy to create and post product, reports, easy to work on different locations, good support.

Inconvénients :

Inventory management: there is no option to add spare part from product list if you don't have it in stock, I would say insufficient stock option is must on software like this.

Josue
Ing. Informatica (Chili)
Automobile, 2-10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Orderry un software que busque durante mucho.

5,0 l’année dernière

Commentaires : buena experiencia en el uso del software y el soporte tambien pues es muy considerado y adaptado a la modernidad.

Avantages :

Uno de los elementos que mas me gusto de este software es la integracion de todos los modulos necesarios para funcionar, no los ofrecen separados y debes pagar por cada uno de forma separada, tambien la analitica de ingresos y ordenes es muy buena es una caracteristica que no se ve en todos los software de taller.

Inconvénients :

El sistema puede mejorar en su traducción para español, pero es completamente entendible.

Andrés
Gerente (Chili)
Matériel informatique, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mejor y más completo

5,0 l’année dernière

Avantages :

Es un software con cientos de opciones, pudiendo usar sólo lo básico o llevarlo hasta el máximo.

Inconvénients :

Lo que no me gustaba ya lo han solucionado.

Esteban
Esteban
CEO (Chili)
Utilisateur LinkedIn vérifié
Automobile, 2-10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Simple

5,0 l’année dernière

Avantages :

Easy to Use and Easy Implementation, powerful works.

Inconvénients :

Some Non-Congruent Words in Spanish, but in general OK.

Réponse de l'équipe de Orderry

l’année dernière

Thank you for your review, Esteban! We are so glad to read that you like Orderry. Regarding the translation issues in Spanish localization, it would be helpful for us if you could let our support know what words to correct you can write us in the pop-up chat window in your Orderry account or send an email to help@orderry.com

Konstantinos
shop owner (Grèce)
Matériel informatique, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Orderry - a software solution for your crm, ticketing needs and more

5,0 il y a 11 mois

Commentaires : i started using it to keep track the devices i have to repair, but i ended up using the customer list and inventory list too. very easy and simple to use. never considered changing to anything else. i have used other similar products in the past in other shops i used to work so i know what else is out there. orderry covers all my needs in a smart and easy way.

Avantages :

simplicity, customization, speed, gui, price, scaling ability.

Inconvénients :

for the time being i have no complaints about it

Michał
Founder (Pologne)
Services aux consommateurs, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A great tool for any electronics service

5,0 l’année dernière

Commentaires : Overall, I am satisfied with the program. He helps with everyday tasks in the electronics service.

Avantages :

The software makes work much easier and allows you to automate many processes. With it, you can save a lot of time. It helps to keep order.

Inconvénients :

I don't like the Polish translation. Some features need to be refined. It's hard to set up the automatic printout nicely. It is expensive in the most extended plan compared to competing CRMs.

José
Seo (Honduras)
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Recomendado 100%

5,0 l’année dernière

Commentaires : Servicio al cliente muy eficiente. Todas mis dudas y problemas son resultas.

Avantages :

Me encanta Orderry porque te adaptas fácilmente.

Inconvénients :

Todo bien hasta el momento, lo que espero es una app para dispositivos móviles y que desde ahí se pueda ingresar las órdenes.

Leonardo
Leonardo
asistente de taller (Panama)
Utilisateur LinkedIn vérifié
Matériel informatique, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

mi experiencia con orderry

5,0 il y a 2 mois Nouveau

Commentaires : llevo 3 meses gestionando todo el taller y configurando el software y no he tenido complicaciones.

Avantages :

la gestión del taller y la fluides de la interfaz

Inconvénients :

no poder descargar los filtros por marcas y tener que descargar todo en el Excel.

christopher
Director (Espagne)
Réseaux informatiques, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Gran calidad pero alto precio

5,0 il y a 3 mois

Avantages :

su fácil ,manejo su diseño la interfaz es muy intuitiva

Inconvénients :

su relación calidad precio ya que no cumple con los estandartes de hoy en día