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En savoir plus sur Orderry

Orderry est un excellent logiciel pour les ateliers de réparation et les centres de service. Commandes, CRM, inventaire, analytique et reporting dans une interface unique.

En savoir plus sur Orderry

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Esteban C.
Esteban C.
CEO (Chili)
Utilisateur LinkedIn vérifié
Automobile, 2-10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Simple

5 il y a 4 mois

Avantages :

Easy to Use and Easy Implementation, powerful works.

Inconvénients :

Some Non-Congruent Words in Spanish, but in general OK.

Réponse de l'équipe de Orderry

il y a 4 mois

Thank you for your review, Esteban! We are so glad to read that you like Orderry. Regarding the translation issues in Spanish localization, it would be helpful for us if you could let our support know what words to correct you can write us in the pop-up chat window in your Orderry account or send an email to help@orderry.com

Shane J.
Owner (Mexique)
Automobile, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great, easy to use CRM software

5 il y a 4 mois

Commentaires : Overall very pleased with software so far.

Avantages :

I like that it is cloud based and works on all of my devices including iphone and ipad. It is very easy to add photos and create customer invoices.

Inconvénients :

The ability for customers to check the status of their work via embedded code on my website seems broken.

Réponse de l'équipe de Orderry

il y a 4 mois

Thank you for your review, Shane J.! We are happy to know that you are pleased with our product. To resolve your issue with the statuses, provide us please with more details write our support team in the pop-up chat window in your Orderry account or send an email to help@orderry.com

Dmitry C.
CEO (Finlande)
Services aux consommateurs, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Convenient product that solves basic everyday tasks

4 il y a 4 mois

Commentaires : Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.

Avantages :

Almost all daily tasks are automated and do not require the participation of a manager.

Inconvénients :

Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.

Réponse de l'équipe de Orderry

il y a 4 mois

Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day. Speaking of integrations missing, here are some comments from our product development team: Card payment terminals are our main focus for the coming versions. We are currently working on the API with webhooks and the integration with any marketplace/online store that can synchronize via xls import. To integrate with international accounting services, we've already released the tax functionality within the coming updates, we will be able to complete this integration. So, stay tuned ;-) The full database search option is now listed in our roadmap as a feature request.

German P.
Watchmaker (R.-U.)
Bijoux et produits de luxe, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Orderry is a good all-rounder for managing incoming orders

5 il y a 4 mois

Commentaires : The app is great for keeping track of orders and what the progress is with them, but lacks POS integration which means we have to use other methods to track sales.

Avantages :

The app allows you to create orders and attach photos, comments and prices. The status can be changed and automatically notifies the client when the product is marked as 'done', which saves a lot of time. The cloud access means it can be used on any device anywhere, which is really handy. The app has lots of useful features too like saving clients and work/service types, as well as printing nice-looking invoices that use the prices and include comments on works/services.

Inconvénients :

The Orderry camera app is clunky and photos are selected individually, it also needs to be closed and reopened to log in and then it works. A filter for orders with [no files/only photos/any files] attached would also be very useful. We also couldn't integrate it with our POS system meaning that we do sales separately from work orders. Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error. There should be an option somewhere to make them non-unique.

Réponse de l'équipe de Orderry

il y a 4 mois

Thank you very much for your review, German! We do appreciate your feedback on your experience with Orderry. Here is some information we would like to provide you with regarding your remarks: Lack of POS integration: we are working on our own POS as well as an API with webhooks. Orderry Camera is the new app that we are updating constantly adding features and fixing bugs. Update your app to the latest version, please. If issues remain, contact our support team. A filter for orders with [no files/only photos/any files] attached this is now listed in our roadmap as a feature request. Unique serial numbers are needed to identify devices. For some devices such as phones, laptops, etc. we have third-party integrations associated with the serial number field. But there is a new feature added recently that can solve this issue you can generate a serial number yourself for an asset right in your Orderry account. Then, print and label assets if needed.

Oleg B.
Chief administrator (Pologne)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

We have been using Orderry for more than half a year.

5 il y a 5 ans

Commentaires : We have been using Orderry for more than half a year. It helps us to carry on the business on repair of mobile phones and other electronic equipment. We also use it for our store of mobile devices accessories. With the help of this software product we perform: an accounting of technical equipment that is under repair, tracking a status of applications, record keeping of spare parts and accessories store, accessories sales record, customer relationship management , reporting. Orderry can be customized easily and extensively. It has very user-friendly interface. I tried to use many software products before. I want to note that Orderry is one of the best software products I've ever come across. It has everything that I need. The product is really flexible, convenient and meets needs!

Avantages :

The product is really flexible, convenient and meets needs

Inconvénients :

It has everything that I need.

Réponse de l'équipe de Orderry

il y a 5 ans

Oleg, thanks! :-)

Josue O.
Ing. Informatica (Chili)
Automobile, 2-10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Orderry un software que busque durante mucho.

5 il y a 3 mois

Commentaires : buena experiencia en el uso del software y el soporte tambien pues es muy considerado y adaptado a la modernidad.

Avantages :

Uno de los elementos que mas me gusto de este software es la integracion de todos los modulos necesarios para funcionar, no los ofrecen separados y debes pagar por cada uno de forma separada, tambien la analitica de ingresos y ordenes es muy buena es una caracteristica que no se ve en todos los software de taller.

Inconvénients :

El sistema puede mejorar en su traducción para español, pero es completamente entendible.

Lukas B.
CEO (Slovaquie)
Équipements publics, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Orderry is good value for money

5 il y a 4 mois

Avantages :

Very good customizable system, documents and work orders

Inconvénients :

inventory cant be ordered by ordery, little bugs with tax rates, unsupported multicountry dial codes

Réponse de l'équipe de Orderry

il y a 4 mois

Thank you for your review, Lukas B.! We are happy to read that you like our software Orderry. Regarding your comments: Ordering by suppliers is one of the next big features we are planning to release right after the payroll module and mutual settlements with counterparties. So, stay tuned ;-) Unsupported multicountry dial codes: there is no possibility to add different masks of phone numbers at the moment because otherwise, the telephony integration will not work (system limitation) The tax management feature is a new functionality that we are actively improving. If you could report the bugs you have to our support team, it would help us much.

John M.
Owner (É.-U.)
Électronique grand public, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Simple. Awesome. User-friendly. Love it! 😄

5 il y a 4 mois

Commentaires : We looked high and low and tried other software. NOTHING was easy to use. Everything else in fact was very painful to use! And I'm a tech guy that can typically figure things out. Orderry is the opposite. Very easy. And if you can't figure something out, the support pages are phenomenal. We love it and can't wait to dig in even more and discover/start using more features. 😄

Avantages :

The ability to customize things within the settings (i.e. templates and such). More or this sort of thing please!

Inconvénients :

Hmm... Not sure yet. Everything so far we pretty much liked!

Réponse de l'équipe de Orderry

il y a 4 mois

John, thank you very much for your review! We are happy to read that you love our product and its customization possibilities. We're doing our best to make Orderry better and more useful with each update.

Michał Z.
Founder (Pologne)
Services aux consommateurs, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A great tool for any electronics service

5 il y a 3 mois

Commentaires : Overall, I am satisfied with the program. He helps with everyday tasks in the electronics service.

Avantages :

The software makes work much easier and allows you to automate many processes. With it, you can save a lot of time. It helps to keep order.

Inconvénients :

I don't like the Polish translation. Some features need to be refined. It's hard to set up the automatic printout nicely. It is expensive in the most extended plan compared to competing CRMs.

José C.
Seo (Honduras)
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Recomendado 100%

5 il y a 3 mois

Commentaires : Servicio al cliente muy eficiente. Todas mis dudas y problemas son resultas.

Avantages :

Me encanta Orderry porque te adaptas fácilmente.

Inconvénients :

Todo bien hasta el momento, lo que espero es una app para dispositivos móviles y que desde ahí se pueda ingresar las órdenes.