En savoir plus sur Orderry
Orderry est conçu pour les ateliers de réparation et les entreprises locales. Traitement tâches et des réparations, analytique et reporting dans une interface unique.
Very clear and simple interface. Lots of useful features.
We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software.
Filtrer les avis (20)
John
Awesomesauce
Avantages :
Just love it. Tried many others and this is the easiest and most extenisible.
Inconvénients :
Can't really think of anything! We love it.
Mikey
Alternatives envisagées :
Great CRM software
Commentaires : Very happy with the service and recently integrated phone call logging from a third party service.
Avantages :
Love how it’s tailored to Phone Repair shop. Easy to set up and very competitively priced. Online chat has been a massive help when I’ve needed it.
Inconvénients :
There were a few tasks I would have liked to edit, but have got used to the setup - it doesn’t bother me
Dmitry
Convenient product that solves basic everyday tasks
Commentaires : Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.
Avantages :
Almost all daily tasks are automated and do not require the participation of a manager.
Inconvénients :
Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.
Réponse de l'équipe de Orderry
il y a 2 ans
Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day. Speaking of integrations missing, here are some comments from our product development team: Card payment terminals are our main focus for the coming versions. We are currently working on the API with webhooks and the integration with any marketplace/online store that can synchronize via xls import. To integrate with international accounting services, we've already released the tax functionality within the coming updates, we will be able to complete this integration. So, stay tuned ;-) The full database search option is now listed in our roadmap as a feature request.
Shane
Alternatives envisagées :
Great, easy to use CRM software
Commentaires : Overall very pleased with software so far.
Avantages :
I like that it is cloud based and works on all of my devices including iphone and ipad. It is very easy to add photos and create customer invoices.
Inconvénients :
The ability for customers to check the status of their work via embedded code on my website seems broken.
Réponse de l'équipe de Orderry
il y a 2 ans
Thank you for your review, Shane J.! We are happy to know that you are pleased with our product. To resolve your issue with the statuses, provide us please with more details write our support team in the pop-up chat window in your Orderry account or send an email to help@orderry.com
German
Orderry is a good all-rounder for managing incoming orders
Commentaires : The app is great for keeping track of orders and what the progress is with them, but lacks POS integration which means we have to use other methods to track sales.
Avantages :
The app allows you to create orders and attach photos, comments and prices. The status can be changed and automatically notifies the client when the product is marked as 'done', which saves a lot of time. The cloud access means it can be used on any device anywhere, which is really handy. The app has lots of useful features too like saving clients and work/service types, as well as printing nice-looking invoices that use the prices and include comments on works/services.
Inconvénients :
The Orderry camera app is clunky and photos are selected individually, it also needs to be closed and reopened to log in and then it works. A filter for orders with [no files/only photos/any files] attached would also be very useful. We also couldn't integrate it with our POS system meaning that we do sales separately from work orders. Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error. There should be an option somewhere to make them non-unique.
Réponse de l'équipe de Orderry
il y a 2 ans
Thank you very much for your review, German! We do appreciate your feedback on your experience with Orderry. Here is some information we would like to provide you with regarding your remarks: Lack of POS integration: we are working on our own POS as well as an API with webhooks. Orderry Camera is the new app that we are updating constantly adding features and fixing bugs. Update your app to the latest version, please. If issues remain, contact our support team. A filter for orders with [no files/only photos/any files] attached this is now listed in our roadmap as a feature request. Unique serial numbers are needed to identify devices. For some devices such as phones, laptops, etc. we have third-party integrations associated with the serial number field. But there is a new feature added recently that can solve this issue you can generate a serial number yourself for an asset right in your Orderry account. Then, print and label assets if needed.
Kasparas
Good value
Commentaires : All in all very good product with user friendly interface. Very easy to set it up from the start, my technicians and managers didn't need special trainings to start using it. All function is perfect for us except inventory management. It is impossible for us to have all the spare parts needed so we have to make special orders, but this software do not allow to add spare parts from product list if you don't have on stock, so all the time we have to add spare parts manually on order and after we receive and post, we have to open order delete manually added spare part and then to add the posted one from the warehouse.
Avantages :
Easy order management, easy order search, orders tracking, easy to create and post product, reports, easy to work on different locations, good support.
Inconvénients :
Inventory management: there is no option to add spare part from product list if you don't have it in stock, I would say insufficient stock option is must on software like this.
Oleg
We have been using Orderry for more than half a year.
Commentaires : We have been using Orderry for more than half a year. It helps us to carry on the business on repair of mobile phones and other electronic equipment. We also use it for our store of mobile devices accessories. With the help of this software product we perform: an accounting of technical equipment that is under repair, tracking a status of applications, record keeping of spare parts and accessories store, accessories sales record, customer relationship management , reporting. Orderry can be customized easily and extensively. It has very user-friendly interface. I tried to use many software products before. I want to note that Orderry is one of the best software products I've ever come across. It has everything that I need. The product is really flexible, convenient and meets needs!
Avantages :
The product is really flexible, convenient and meets needs
Inconvénients :
It has everything that I need.
Réponse de l'équipe de Orderry
il y a 6 ans
Oleg, thanks! :-)
Dmytro
Easy to use for everyone.
Avantages :
Very clear and simple interface. Lots of useful features.
Inconvénients :
Some issues with Polish localization, but not many.
Lukas
Orderry is good value for money
Avantages :
Very good customizable system, documents and work orders
Inconvénients :
inventory cant be ordered by ordery, little bugs with tax rates, unsupported multicountry dial codes
Réponse de l'équipe de Orderry
il y a 2 ans
Thank you for your review, Lukas B.! We are happy to read that you like our software Orderry. Regarding your comments: Ordering by suppliers is one of the next big features we are planning to release right after the payroll module and mutual settlements with counterparties. So, stay tuned ;-) Unsupported multicountry dial codes: there is no possibility to add different masks of phone numbers at the moment because otherwise, the telephony integration will not work (system limitation) The tax management feature is a new functionality that we are actively improving. If you could report the bugs you have to our support team, it would help us much.
Damian
Make your software CRM dreams comes true.
Avantages :
Expended document editor and ticket management.
Inconvénients :
Sometimes orderry just slowly for a couple of moment.
Martina
Gutes Programm, aber die Preisgestaltung ist mehr als fragwürdig
Commentaires : Was gar nicht geht ist, dass der Preis nachdem wir für das erste Jahr (mit 50% Rabatt) 270€ bezahlt haben, der Preis für im nächsten Jahr über 1200€ betragen sollte. Inzwischen ist der Preis auf 1160€ gesunken, aber das ist eine Preiserhöhung, die sich mit nichts rechtfertigen lässt und an Wucher grenzt. Daher haben wir jetzt zu Hello Client gewechselt.
Avantages :
Generell ist es ein gutes Programm. Wir haben nur den Werkstatteil benutzt aber der funktionierte gut. Der Support dauert manchmal eine Weile, ist sonst aber ok. Die Felder in den Vorlagen der eigenen Dokumente verschieben sich immer mal wieder, aber das ist auch zu verschmerzen.
Inconvénients :
Der Preis!!! Der Support dauert manchmal eine Weile, ist sonst aber ok. Die Felder in den Vorlagen der eigenen Dokumente verschieben sich immer mal wieder, aber das ist auch zu verschmerzen.
Andrés
Mejor y más completo
Avantages :
Es un software con cientos de opciones, pudiendo usar sólo lo básico o llevarlo hasta el máximo.
Inconvénients :
Lo que no me gustaba ya lo han solucionado.
Josue
Orderry un software que busque durante mucho.
Commentaires : buena experiencia en el uso del software y el soporte tambien pues es muy considerado y adaptado a la modernidad.
Avantages :
Uno de los elementos que mas me gusto de este software es la integracion de todos los modulos necesarios para funcionar, no los ofrecen separados y debes pagar por cada uno de forma separada, tambien la analitica de ingresos y ordenes es muy buena es una caracteristica que no se ve en todos los software de taller.
Inconvénients :
El sistema puede mejorar en su traducción para español, pero es completamente entendible.
Konstantinos
Orderry - a software solution for your crm, ticketing needs and more
Commentaires : i started using it to keep track the devices i have to repair, but i ended up using the customer list and inventory list too. very easy and simple to use. never considered changing to anything else. i have used other similar products in the past in other shops i used to work so i know what else is out there. orderry covers all my needs in a smart and easy way.
Avantages :
simplicity, customization, speed, gui, price, scaling ability.
Inconvénients :
for the time being i have no complaints about it
Michał
A great tool for any electronics service
Commentaires : Overall, I am satisfied with the program. He helps with everyday tasks in the electronics service.
Avantages :
The software makes work much easier and allows you to automate many processes. With it, you can save a lot of time. It helps to keep order.
Inconvénients :
I don't like the Polish translation. Some features need to be refined. It's hard to set up the automatic printout nicely. It is expensive in the most extended plan compared to competing CRMs.
Esteban
Simple
Avantages :
Easy to Use and Easy Implementation, powerful works.
Inconvénients :
Some Non-Congruent Words in Spanish, but in general OK.
Réponse de l'équipe de Orderry
il y a 2 ans
Thank you for your review, Esteban! We are so glad to read that you like Orderry. Regarding the translation issues in Spanish localization, it would be helpful for us if you could let our support know what words to correct you can write us in the pop-up chat window in your Orderry account or send an email to help@orderry.com
José
Recomendado 100%
Commentaires : Servicio al cliente muy eficiente. Todas mis dudas y problemas son resultas.
Avantages :
Me encanta Orderry porque te adaptas fácilmente.
Inconvénients :
Todo bien hasta el momento, lo que espero es una app para dispositivos móviles y que desde ahí se pueda ingresar las órdenes.
Leonardo
mi experiencia con orderry
Commentaires : llevo 3 meses gestionando todo el taller y configurando el software y no he tenido complicaciones.
Avantages :
la gestión del taller y la fluides de la interfaz
Inconvénients :
no poder descargar los filtros por marcas y tener que descargar todo en el Excel.
christopher
Gran calidad pero alto precio
Avantages :
su fácil ,manejo su diseño la interfaz es muy intuitiva
Inconvénients :
su relación calidad precio ya que no cumple con los estandartes de hoy en día
Alan
overall
Avantages :
good to have the repair order, inventory and accounting system
Inconvénients :
may need to consider more setup on usage function via mobile phone/ tablet
