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Veeqo gère votre inventaire, vos commandes et expéditions, afin que votre marque se développe rapidement tout en garantissant aux clients l'expérience qu'ils méritent.

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Avantages :

We want to upload different quantities to different stores.

Inconvénients :

Let's start with the arrogance of the management, they don't bother to respond to the most basic of customer service.

Veeqo - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,4
Fonctionnalités
4,0
Rapport qualité-prix
4,3

Probabilité de recommander le produit

7,8/10

Veeqo a reçu une note globale de 4,3 étoiles sur 5 d'après 77 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (77)

Paul
Utilisateur LinkedIn vérifié
Internet
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : GetApp

Multi Channel Inventory Management

5,0 il y a 9 ans

Commentaires : We have been successfully running an online Golf and Fitness Business across multiple channels for many years, however in 2014 we expanded our channels to include a second Ecommerce website. We have been running a Magento backed Ecommerce site for quite some time and had expanded our business to include a Woocommerce backed Ecommerce website that we needed to be able to run using a singular master stock file. We also sell across the eBay and Amazon channels. We searched for quite some time to find a product in the marketplace that would link with all of our sales channels and allow us to work from one singular master stock file. We were quite surprised when we found that the best fit for our needs was based in our home town!! After having some discussions with Matt at Veeqo we could see the potential in the Veeqo system and after some system testing we signed up and have been using Veeqo since October 2014. Since this time Veeqo have been working hard at implementing more and more functionality into their products and we have worked closely with them on what we believe to be the best solutions for business in the real world to achieve maximum return from their investment in the Veeqo system. We would have not been able to achieve our goals without the dedicated support from the team at Veeqo and we thank them for all of their hard work during the rollout of the Veeqo system at Just Sports Online. Now with the Veeqo system in operation we are able to have cast iron control over our inventory management! We are looking forward to the rollout of product pushing from the Veeqo system that will allow us to create all of our SKU's in one location and push them through to all required channels with ease!

Avantages :

Single Master Stock File Simple Order Management Multiple channel management Excellent help desk support

Inconvénients :

No product pushing yet!

Jill
Owner (É.-U.)
Biens de consommation, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Veeqo Review after 2 weeks

5,0 il y a 6 mois

Commentaires : I am able to ship Amazon and ebay items through Veeqo but need to use another shipping site to ship Wal-Mart and woo commerce. I do like not having to change printer types to print packing lists and shipping labels.

Avantages :

The most impactful features are the integrated shipping. The ability to have all my channels in one place is great and time saving. The product is pretty easy to use. The integration with some of my business channels was a breeze with the integration wizard.

Inconvénients :

I feel like the tracking of a shipment is missing or not easy to access. I wish that when you are in shipping and you choose a weight and package size and save it that the system automatically would use those details the next time that same item is sold. Having to enter the weight and package size every time I ship an item it a bit tedious. I am not able to integrate with my woo commerce site and Wal-Mart.

Chetan
Director (É.-U.)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

A truly pathetic piece of software with arrogance at the top level

1,0 il y a 4 ans

Commentaires : Something I would rather forget about.

Avantages :

There really is nothing I could commend. It is not fit for purpose.

Inconvénients :

Where do we start! Let's start with the arrogance of the management, they don't bother to respond to the most basic of customer service. However, they are quick to protect their reputation. Even if you are an existing customer. I don't recall in all my years of business, ever being insulted publicly, but Veeqo did this. This is how an organisation values your business. If you expect anything other than a standard autoresponse, don't bother. You will be fobbed off with support nonsense, daily. The speed of the software is like dial up. You will spend most of your time monitoring what Veeqo imports as seldom does it correspond to the actual product you sold. It is limited in functionality. When you ask for essential integration, or even management from a courier company contacts Veeqo directly , don't hold your breath. They won't respond. The software is glitchy and really is expensive for its most basic of functionality. Don't choose the fad of Veeqo. They'll only insult you as one of the their existing customers and even have the audacity to try and take credit for your reviews, left by your own customers on Trustpilot. This really proves how customer service is lacking, and humility. Let common sense prevail and take your business elsewhere.

Réponse de l'équipe de Veeqo

il y a 3 ans

Hi Chet, We've tried to reach out to you & come to a conclusion regarding your issues but that's not been possible. It speaks volumes that the same review has been removed by countless other review platforms due to its incorrect and slanderous content. Sadly, Capterra is okay to host such content publicly. We have many records to counter your claims. Especially "being insulted publicly". No Veeqo employee has, or ever would do such a thing to our customers, who are our number one priority. Over the past year, we've hired teams of engineers & we're reinvesting heavily in future feature development, constantly evolving our product for our users. We're passionate about great customer support. Veeqo has a 97% customer satisfaction rating with 24/7 support. We also have hundreds of very happy customers & thousands of very happy users with very low churn. From smaller operations to those with multiple warehouses across the world. Best Wishes, James

Jay
Website & Marketing Manager (R.-U.)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

A replacement for so many services rolled into one!

5,0 il y a 4 ans

Commentaires : So far, Veeqo has been a game changer for us. Our stock is syncing on all of our selling platforms, our stock checks are so much easier now and most of all our Dispatch department are having a much easier time processing incoming and outgoing goods.

Avantages :

The fact that we can sync stock from our numerous selling channels such as Shopify, eBay, Amazon, FBA (both UK and worldwide) so that we are listing our complete stock levels across all channels - automatically, with no need for constant stock updates to each channel!

Inconvénients :

Honestly - our catalogue is extremely large (100,000 SKU's +) so the initial set up, linking listings together to share stock, was an exceptionally long project.

Réponse de l'équipe de Veeqo

il y a 4 ans

Hi Jay, Thank you so much for taking the time to post this review, we really appreciate it - and your feedback means a lot to us! It's really great to hear about your positive experience with Veeqo. We look forward to growing with you for years to come. Thanks again, Anwen

Knut
President (É.-U.)
Vente en gros, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Veeqo could be the next best inventory management, multi-channel and shipping software in one!

4,0 il y a 6 mois

Commentaires : I am extremely excited for Veeqo. There's tremendous change in this space and Veeqo could be the "white knight" many of us small businesses need. However, there are some small improvements for wholesale business needed for us to be able to use it.

Avantages :

Veeqo is very easy to use and get started. The UI is also nice. It does an EXCELLENT job handling multi-channel (Amazon, Ebay, Shopify) orders and inventory.

Inconvénients :

There's not enough built out for the Wholesale side. Custom fields should also be available on product and customer creation and these should be visible in reports.

Pratik
Operations and Marketing Manager (R.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Fantastic product jam packed with features

5,0 il y a 6 mois

Commentaires : Shipping integrations are smooth and the overall experience with Veeqo has been amazing. The team is good from the start as well. Fantastic. keep up the good work

Avantages :

Overall system is very strong and adequate. Order and inventory management for our E-commerce Bigcommerce store is really strong. The support team is the best out there when compared to other competition on the market.

Inconvénients :

The only con at the moment is that you have to refresh the whole page to see new orders. There should be a button on the page that refresh just the internal screen on not the whole page.

Juergen
Digital Solutions Manager (R.-U.)
Impression, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Shipping made easy!

4,0 il y a 5 mois

Commentaires : Using Veeqo has enabled us to develop and deploy a unique purchasing and despatch process for the NHS in the UK. By integrating Veeqo with third-party services we have eliminated the risk of data entry errors, particularly with shipping addresses which has resulted in a near-perfect first time delivery success rate.The huge number of articles in the Help Center, supported by a fantastic technical support team, means that we are always able to resolve any niggles incredibly quickly. The support is by far the best I've experienced.

Avantages :

Veeqo comes with a whole host of features but the pre-built Shipping and eCommerce integrations are up there among the best. Linking to Shopify - easy. Linking to couriers - easy. Each integration took less than a minute to set up and they have all worked faultlessly!

Inconvénients :

It's very difficult to find any downside to Veeqo but the one thing that I would really like to see some focus on is the API and provision of webhooks. For orders which don't come via a built-in integration it's difficult to get a notification when an order changes status.

Murtaza
Owner (Malaisie)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

An Impressive Software with Room to Grow!

4,0 il y a 7 mois

Avantages :

Veeqo is an great software that streamlines your inventory management, order processing, and shipping tasks. It offers a user-friendly interface and empowers you to efficiently handle your e-commerce operations. And it is completely FREE.

Inconvénients :

There are some important automation features missing that prevent me from moving from another software, which if added would make life so much easier and faster when it comes to fulfulling orders. I list some here:1. Automatically assigning orders to custom packaging groups so the correct order size and weight is calculated with the product and packaging together. E.g. a tempered screen protector weighing 80g with 11 x 21 x 1 (w x h x d) dimensions will go into a bubble envelope weighing 10g with 12 x 21 x2.5 (w x h x d) dimensions. So that would be a total weight of 90g. If the order has two screen protectors, they would automatically still be assigned to the same envelope as its dimensions allow for two screen protectors. If there are 3 protectors, then the next packaging size up would be used, etc… Veeqo does not have any options to define custom packaging. 2. Automatically merging orders placed by the same customer at different times, so only one order is shown in the list with the correct packaging assigned and calculated weight, and one shipping label is printed.3. The automatic assigning of IOSS to orders that require it. 4. The automatic printing of cn22 labels for orders that require it. Cn22 should print immediately after the shipping label so we know they are together.5. Add the option to add customer name in the pick list template so those who pick and pack simultaneously can do so easily instead of printing multiple pack lists.

Brad
Director (Maurice)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Veeqo makes our multi-channel inventory management a breeze.

5,0 il y a 7 mois

Commentaires : Basically, we needed a more streamlined way of managing our refurbished office chairs, and Veeqo provided the solution. Their interface is user-friendly, their help documentation is clear and easy to find, and if that doesn't help, their customer service is world-class. I work with a number of third-party systems, and overall, Veeqo is tops!

Avantages :

The product sync between Veeqo and Shopify is painless. Updating product details in Shopify sync into Veeqo without issues, keeping your product data up-to-date. We sell new & refurbished office furniture. Our refurbished office chairs are refurbished on order, and Veeqo allows us to create Bundles, that manage our inventory so Shopify always shows the correct stock available.

Inconvénients :

Nothing really, I like working on the Veeqo system. Veeqo suits us 100% for our needs.

Paolo
Director (R.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent Order Management System - Wouldn't go elsewhere!

5,0 il y a 10 mois

Avantages :

Well now it's free! so I would highly recommend it to any e-commerce business owner.

Inconvénients :

Some very light features/integrations such as OnBuy as missing.

mehmet
inventory management (É.-U.)
Supermarchés, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

all trouble

1,0 il y a 3 ans

Commentaires : a) Since the order was shipped with Fedex we cannot print a return label for it
b) We cannot refund/return part of a kit, but only the whole kit

Avantages :

We’ve listed below a number of issues that we’re having with Veeqo in different topics. Please read carefully. These issues are significantly important for us to run our business in peace. We’re hoping to hear from you soon with your resolutions to these matters promptly. Regarding Conversion Kits Our concern about the conversion kits is that when we try to pull up the data to excel sheet (Import & Export Products) we’re unable to see the other equipments that does come with the conversion kits. Another issue with the kits is that it doesn’t say the word “Kit” when we import or export the products to excel sheet. As you know all the kits come with various items. These items are also sold as a single item as well. When we manually change the quantity, the system doesn’t update the quantity for availability unfortunately. Regarding Stock Management When we try to push an item’s inventory on Veeqo, it uploads to every store that we have available on Veeqo the same quantity. We want to upload different quantities to different stores. For example, we want to update one of our kits on Amazon for 10 units. We also want to put “0” quantities on eBay because we don’t want to sell that item on eBay.

Inconvénients :

Regarding Shipping The system doesn’t send return shipping labels as an email automatically to the customer’s email address. We have to manually download and send email one by one. The second issue that we have with shipping is, it doesn’t create “FedEx”return labels at all. While it prints outgoing order labels from Fedex but it doesn’t print the FedEx return label unfortunately The last issue that we’re having with shipping is; when we print the labels it allows us to see how much the label cost at that moment, however once we go back to the same page to see how much the label that we printed cost, it doesn’t show the price paid for the label unfortunately.

KEith
Partner (R.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Couldn't do business without it

4,0 il y a 7 ans

Commentaires : Veeqo has saved us so much man hours on a daily basis running our eCommerce business. The software has been built with people that know retail and eCommerce inside out. This shows in the extremely easy to use intuitive interface, training time is very low for such a comprehensive solution. Just connect to your site Ebay, Amazon etc and it just gets to work downloading your orders updating stock levels in the background while you concentrate on packing your orders and providing great customer service. Tech support is always quick to respond and they welcome and actually do implement product improvements. If you run a multi-channel eCommerce business this is something you must have.

Avantages :

Easy to use Intuitive Just works!

Inconvénients :

Price can be prohibitive for smaller eCommerce businesses

Ying
Director (R.-U.)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Best ERP Solution for multiple channel selling

5,0 il y a 7 ans

Commentaires : We have Magento, Amazon and Ebay shop. It was a big tech issue for us to integrate all into one inventory control system before. We've tried many other solutions like odoo etc.. None of them works. Fortunetly, we found Veeqo. Very impressive system. Easy to use. The way of inventory sync are amazing. And now we have a more accurate inventory system, no more back orders which saved a lot man hours to contact customers. For processing online order, Veeqo is the master. The system is integrate with our couriers - DPD and Royal Mail, only few click to generate the invoice, picking and shipping label. Much better than old school method - csv upload. Veeqo also have both android and Apple apps, picking and stock taking becomes very easy now. The best part is their support team, solve the problem very quickly. A+++++, we would highly recommend Veeqo, worth every penny you spend.

Avantages :

Mobile apps Products and stock sync Automation of fetching or mapping existing products from different online stores - Amazon, eBay Easy to use

Inconvénients :

nothing

Ricardo
Sales Director (É.-U.)
Vente en gros, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Veeqo has been a good solution for Amazon orders and other shipping needs in general

5,0 il y a 7 mois

Commentaires : Tech support has been great, also API setup assistance

Avantages :

Amazon stated that shipments through Veeqo that are lost do not count negatively towards our account. Recently we have lost so much time due to lost/damage packages from USPS

Inconvénients :

There are shipping services that are not compatible yet, FedEx SmartPost and USPS Ground Advantage, we were told that they should be available by September 2023

Neil
MD (R.-U.)
Articles de sport, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great transformed our business

5,0 il y a 7 ans

Commentaires : Stock and Profit Control.

Avantages :

Stock control around the world in Amazon warehouses, reduced our stock holding and increased our sales by at least 50%

Greg
Greg
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Not ready for use in USA with FedEx, Listing tool bugs, limited

3,0 il y a 8 ans

Commentaires : I read all these great reviews on this product but I think they were all from the UK customer base. Veeqo tried for months to get my FedEx rates to print with there labels but couldn't (rates were always $4 to $5 off per order). Looking back I think this product works good in UK using Royal Mail but they are not ready for USA. The listing tool is also very limited it only listed product as "New" to ebay and Amazon. On ebay it could not list more then one shipping choice like "Ground Only" and it couldn't do calculated shipping yet

Avantages :

Customer service was really nice and they tried to get things working. But after a couple months I had to move on.

Inconvénients :

FedEx shipping labels don't work. Listing tool not ready for use yet.

Adam
Owner (R.-U.)
Mode et vêtements, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

10/10 flawless!

5,0 il y a 7 ans

Commentaires : What can I say... it's changed how we do business and boosted productivity massively! The customer service is without doubt the best I've ever had from any other company I've ever work with. Thanks Veeqo. 6 stars!!

Avantages :

Speed Reliability Ease of use

Inconvénients :

Nithing

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

Veeqo

5,0 il y a 7 ans

Commentaires : We use Veeqo daily for our business. It is very easy to use and has helped us to speed up our processes. The customer care and tech line are very helpful.

Avantages :

Very easy to navigate, great customer care.

Inconvénients :

Updates take 10 minutes

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Good Idea, Bad Pricing Strategy

2,0 il y a 6 ans

Avantages :

If you're selling items on a lot of different platforms, it keeps track of your sales in one place, which is a big time saver for small businesses like mine.

Inconvénients :

Honestly, this is a cool product that has a good concept, it's just too expensive for what it does. It also doesn't interface with some markets .

david
Director (R.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

great service the setup is still on going but very help full

5,0 il y a 6 ans

Commentaires : user friendly and eliminate user errors

Avantages :

the software is very user friendly but the main thing we looked at was the inventory side of the software and the bonus is the listing stock to amazon and other platforms

Inconvénients :

at the moment we have not finished all the setup and used to its full potential but it is all looking good for us and things we come up against veeqo has found a good workaround till they fully update there systems so the system is looking good compared to others we have tried

Greg
Director (R.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Veeqo

4,0 il y a 6 mois

Commentaires : So far so good.

Avantages :

Veeqo seems to have the basic functionality that I need and is free

Inconvénients :

The interface is not always very responsive. Would be nice to have more import/export options.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées précédemment :

Integration Software for Amazon Marketplaces lacking in key functionalities

4,0 il y a 4 ans

Commentaires : Overall, this sees to have less functionality than Webgility or other software.

Avantages :

This software is one of the myriad available to synchronize online sales marketplaces with quickbooks desktop.

Inconvénients :

However, it doesn't have the ability to integrated marketplace fees with the accounting integration, so it didn't work for us.

Ngoc
Owner (É.-U.)
Articles de sport, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

An useful software for e-commerce

3,0 il y a 7 mois

Avantages :

It is easy to use with a lot of useful features such as Multichannel Fulfillment.

Inconvénients :

Inventory sync is not accurate and needs to be improved.

Fred
Utilisateur LinkedIn vérifié
Vente au détail
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : GetApp

Really Awesome Software

5,0 il y a 9 ans

Commentaires : We shopped around for quite some time before choosing Veeqo as our inventory management software. We're pretty picky and have a large amount of stock so we wanted something which was powerful enough to handle all our orders but easy to use. Finally settled on Veeqo and couldn't be happier with the software and the customer service. Would highly recommend this app to anyone who is selling online and struggling to managing their orders and inventor.

Avantages :

Simple layout, easy to set up and use. Very helpful tech support, and saves us loads of time per day.

Inconvénients :

Waiting for product pushing but understand it's coming soon.

Jordan
Jordan
R.-U.
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Veeqo Review

5,0 il y a 7 ans

Commentaires : Fantastic software that is really giving other established software providers a run for their money. Really easy to use, simple and a good support team that assist when help is required.