Avis clients sur 6Storage

Consistent 6Storage User - Highly recommend program

Commentaires : It has been a great overall experience. Working with the technicians/IT personnel on the program has been easy to work with, with quick feedback times. I have not regret my decision in using this software. High recommend it to new first time storage facility owners

Avantages :

What I like the most about the software is the simplicity in doing task on the software in the sense that I am able to create and send invoices at the touch of a button and within in a short period of time.

Inconvénients :

If the software had an app version for phones and iPads/tablets, that would be greatly appreciated

Great Software. Makes running my business easier.

Commentaires : Overall great experience. Really love of the software makes our jobs simpler and ultimately allows us to time growing the business vs. spending time on the day to day.

Avantages :

The biggest advantages of this software are automation, website integration, and easy if use.

Inconvénients :

Customer management is something I think needs improving. I talk to leads on the phone and I want to be able to record notes about the call. I would also like the ability to have people update information. We have a lot of people that fill out the request forms but don't fill out all the information.

Dawson Road Mini Storage

Commentaires : So far, so good

Avantages :

Ease to use, payments process is simple and fast

Inconvénients :

So far there is nothing that I use that I do not like

Good

Commentaires : I have always received good service. I have always been answered when I need help.

Avantages :

Contract management. I would like a little improvement on this. Good if we could make a change to the saved dates, for example. Sometimes there was a problem when the invoice dates did not match. For example, February is 28 days or 29 days.

Inconvénients :

Inelasticity of the bill to the country-specific need.

Unbeatable Service and Value For Money

Commentaires : 6Storage enables us to show potential customers what is available online. We love the automation and once we passed the learning curve it is so simple to use. We like that we can have this software on any of our computers at work or at home. The fact that an inconsiderate customer can call on a Sunday evening for example to pay their invoice means I can do this from my home PC and take payment from home at any hour.

Avantages :

Our favourite thing is the automation. Once we have signed a customer up which in it's self is very easy 6storage takes over and emails and SMS messages our customers invoices / notifications / receipts and any most importantly stays on their cases when they go past due date. All of this is done without our input. Payments are taken automatically if the customer has signed up to auto pay. We like how easy it is to process lease agreements and manage customers accounts. We must also say that the service from the support team is excellent. They have never ending patience and will always try and help and resolve the users problems. This service is on hand 24/7 and we used it extensively during our first year and during set up.

Inconvénients :

Nothing can be perfect but they do try and work on suggestions. One of my few gripes is that the SMS messages are not truly two way. At present I can SMS message customers direct from 6Storage and that message is held in a conversation thread for that customer but if a customer replies it is diverted to my mobile phone and I have to work out who sent the message. This isn't then stored on their conversation thread in 6Storage. We wish for 6Storage to be integrated better into Xero accounting software but it is a simple procedure to download a spreadsheet and upload it into Xero for accounting purposes. This is a small price to pay for an otherwise excellent tool.

Highly impressed with this software.

Commentaires : I set up 6 Storage for my client who owns the storage rental. I wasn't sure how well it would work for my client but it has worked out well for him. The software has had very miner glitches and the support has made up for them.

Avantages :

6 Storage is an automated software that allows renters the ability to select the rental unit, set up their own accounts and pay all in one session. It automatically gives them a discount (set by the admin) if they select semi-annually or annually. A lease is created for each renter and requires a signature, which can be signed on the renter's phone. After a tenant moves out, the unit automatically becomes available for rent. The Site Map is clear and easy to see if a unit is available, rented, or pulled out of service. Past due accounts turn red. Invoice, receipt emails are sent automatically making the entire system easy for keeping track of all renters."Pro-Rated" payment on the first month is another great feature that allows the admin to set up all rent due on the first of the month. As an admin working with software companies, it is critical to have support. I have been working in the website business for 20 years and have never had the quality of service that I get from 6 Storage. From the beginning, I was assigned to [SENSITIVE CONTENT HIDDEN] as my Client Relations Manager. He has been amazing. Every time I have had an issue I just call him and he not only explains how to do what I need done but takes care of it for me. He has made personal calls to me to check up on how things are going and offers suggestions to make things work smoother. I have really appreciated his care and concern for my success as I manage [SENSITIVE CONTENT HIDDEN] for [SENSITIVE CONTENT HIDDEN], the owner of the business.

Inconvénients :

6 Storage is still developing the software. It does not currently offer a simple "Refund" button that returns funds to the renter. Refunds can be given in the software but the funds needs to be manually returned either by check or through the payment gateway that is used. 6 Storage is working on that feature. In the U.S., Paypal is the most commonly used payment gateway. 6 Storage does not offer Paypal as of yet. They are working on adding a company that offers multiple gateways. This will be appreciated.

6Storage's customer service - impeccable - always available and willing to assist our needs.

Avantages :

Automation - invoices sent prior to billing date. Many beneficial features - 6Storage is constantly improving features which make our staff's job easier to keep accurate accounting and effective communication with our tenants. Communication - 6Storage is always available 24/7 and they collaborate with their entire versatile staff to solve our issues within a very reasonable time period and with grace. They are always courteous and patient and they never give up in solving our needs. Alen heads up the sales & tech support team and has been very helpful in educating us on the use of the program including one on one personal tutorials in real time. He cares, understands our needs and proves it by following through with every request and in a timely manner.

Inconvénients :

Program runs a little slow but I partially blame that on we American's being impatient. Also, some features take several steps to get the job done - but the job does get done so I can't complain.

Just what I needed

Commentaires : I was not eager to move to a web based software solution and I did not want to pay high setup and monthly support fees. I think 6Storage is VERY affordable and suits my midsize operation well. I am getting traffic and customers who would not have found me before. The credit card solution works fine.

Avantages :

Far and Away, the support is unequaled. Having been through multiple software conversions, I know there is ALWAYS need for technical support. These folks are incredibly helpful and available to chat on the software screen or in-person 24/7/365. Is software conversion easy? Never!! If someone says it is, run and don't look back. The other thing I get compliments-on, is the website they created for me. It was part of the package I bought and it was worth 2-years fees as far as I am concerned. Check mine out at AAAMetraMiniStorage.com.

Inconvénients :

I think I was one of the earlier customers and it has taken me a while to figure out the reports and ask them to customize some functions for5 my needs. They have been good about creating features I have asked for.

Review of 6Storage

Commentaires : Brilliant with great online support

Avantages :

The software is cloud-based and easy to use. Simple to configure for your company and easy to add logo's and create templates. Using World Pay for our payment gateway allows easy mothy recurring payments for customers with automatic email receipts.

Inconvénients :

The Lead's section needs to be updated. This could be better by not making you select a unit and give a reservation status.

Storage Service platform Excellence

Commentaires : The support i received from the developers and team running 6storage is crucial to my experience so far. The team provided me with multiple communication channels suitable to all types of concerns. My overall experience is very pleasant.

Avantages :

This software includes a comprehensive solution for storage unit categorization and management, client invoicing and accounting , and outbound email and sms notification features. Basically, what i like most about this software is that it reduced my overhead costs by 65%.

Inconvénients :

The current lead management feature. However, the developers took my suggestions into consideration and are working on a solution for my issue.

Great software - most of the features we need are there

Avantages :

most important for us - first-class customer service win - win situation: they work even exclusively for us to make their system even better for self-storage companies like us. We are extremely satisfied for this! Bravo guys! The system has all the features required by a big self-storage company over 300 units.

Inconvénients :

we need a better admin panel template - I m sure that they work on it though

Review six storage February

Commentaires : I appreciate the fact that anytime I need help with the system it is readily available the tech support is knowledgeable about their software

Avantages :

I like all the automated stuff that's really great I especially like all the help that I get whenever I have a problem easy to get in touch with anyone on the text site

Inconvénients :

I haven't really found anything that's wrong with the software so far everything seems to be working great

Deposito Ticino & 6Storage

Commentaires : Remote work, storage facility almost runs by itself, keeps the labor cost down.

Avantages :

Easy to use, great self-help search option, for almost all the problems gives the right solution.If I do not know what to do, I get a help shortly by online chat.

Inconvénients :

I really do not have any dislikes. I think has too many features that may not need.

6Storage - A good self storage software solution

Commentaires : 6Storage offers very good customer support that takes your inquiries very seriously. If custom solutions is needed they are not afraid to try to solve your specific require. Overall a safe and good partner in the self storage business

Avantages :

The program is made specific for use in self storage business, and have most of the features that is needed to run a self storage business with ease. A very good customer portal makes the rental process smooth for the customer, and makes the whole process fully automatic. Good pricing and great support.

Inconvénients :

Automatic reminders for mail and SMS lack full customization. No easy way to set up reminders based on triggers.

Great Software!

Commentaires : Definitely great experience that I highly recommend to those who run the facilities

Avantages :

The product is easy to use and save me a lot of time. In the first months I had a little trouble but the technical team solve me all issues, we were always in touch and, at the end, they have programmed the software in according to my needs.

Inconvénients :

It would be better to change the invoice's information without asking for help to the team.

Great support and scalability

Commentaires : Solves all the problems we have around the management of our two facilities

Avantages :

The cost-effectiveness and 24/7 support is great

Inconvénients :

Integration into EU accounting software is currently under development

Choose 6Storage and thank me later.

Avantages :

Once you learn how the software works then you will find it very helpful and functional.

Inconvénients :

Some reports are not accurate however the 6storage team is aware and working on them. Later versions should correct known issues. I have experienced these issues being corrected.

6storage

Avantages :

Ease of use and presentation. Great product support

Inconvénients :

No cons to list. Very happy with 6storage

Great software to be used instantly

Commentaires : Self storage

Avantages :

Product easy to use with great help from supplier

Inconvénients :

Few details need to be improved with the help from the admin ( pricing differentiation)

Merx Storage

Commentaires : I am still learning and cannot say until I am using the software with my customers. I am still in the process of setting it up.

Avantages :

Everything in one place and the program talks to invoicing. A good overview of the facility.

Inconvénients :

A bit slow and some features are missing, such as privet customers pay tax and private customers dont. We have a selection of units only for customers, they should include tax. The other units are all taxfree. The translation is messing things up. I have spent a lot of time with the translation and found a lot of bugs there.

Excellent, and an incredible value. A seamless transition from PayPal that will save us thousands.

Avantages :

-The software is easy to use, and will be very significant in helping our business grow. some of the most helpful people I have ever encountered. The value really seems too good to be true. The support in creating the website and getting the software setup was second-to-none, and transitioning our payments from paypal (saving us at least 1% on all transactions) was seamless.

Bertram Parking & Storage Review

Commentaires : We are a small business and we had looked around for a soft ware that would fit our needs and we have found it 6 storage is amazing

Avantages :

This soft ware is amazing it has helped our business so much

Inconvénients :

There is nothing that we don't like its a 5 star soft ware

fantastic, above the top customer service

Avantages :

functionality, easy to use, hits all aspects of my need for our storage facility. Always an easy fix to any problem I have, There ability to customize the program to fit my needs, just great all around.

Easy to use, great value

Avantages :

The user interface is so easy to use, when there's an issue the customer service is spot on.

Inconvénients :

Everything seems to work great for me so far.

Excellent customer service and easy-to-use software

Avantages :

Provides a useful overview of facilities and 6Storage service representatives are always on hand to assist.

Inconvénients :

A few features that are unavailable for our particular purposes; however, 6Storage has been helping us to develop and implement these features.