En savoir plus sur Cornerstone LMS
Développez une main-d'œuvre qualifiée en offrant une formation moderne, prescriptive et mobile à chaque employé.
The fact that we are able to track candidates source is crucial to our business and supports our budgeting strategy really well.
End users complain that it is too big and too hard for them to navigate.
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Trying out a new LMS!
CSOD does more than your current system, and does it better than anyone else.
Commentaires : Extremely positive. it has completely changed what this organization can accomplish in regards to HCperformance and Management.
Breadth of Capabilities and a clean and robust user interface.
Could be difficult to admin for new users to an LMS
Alternatives envisagées : SAP SuccessFactors HXM Suite
Pourquoi choisir Cornerstone LMS : business needed more robust visibility into learning and performance management.
Pourquoi passer à Cornerstone LMS : Better user inferface for end users as well as admins.
One of the best learning tools for companies!
Commentaires : Overall I am very happy with the tool chosen and would recommend it to others. I think the continuous improvements make it a platform with a lot of potential that we will be with for a long time to come.
continuous innovations and adaptations to the needs of companies and employees. As a training platform it is very solid and complete.
Some changes cannot be made, but adapting can be achieved.
Alternatives envisagées : SAP SuccessFactors HXM Suite
Pourquoi choisir Cornerstone LMS : little flexibility and little exploitation of the information contained therein
Logiciel antérieur : Talentia HCM
Pourquoi passer à Cornerstone LMS : because we wanted to have several modules integrated in one place. Both training, selection and development we have everything with Cornerstone and we believe it is the best solution to have it unified for reporting and integrations. We also believe that it is a world-renowned and highly valued provider and that gave us security.
Specialized tool for training and certification goals among employees
Commentaires : All in all, Cornerstone LMS possess the important modules and functionalities that an LMS system should have. If your company is using Cornerstone system and all that you are lacking is an LMS, then you may want to consider Cornerstone LMS for your training purposes.
I liked it when Cornerstone has made it possible to have a separate software just for managing the training, certifications, and more for the employee goal setting. The modules provided are straightforward and are very useful and customizable depending on your department's processes. Cornerstone LMS helped our team to track our progress in our quarterly goals, and I think this is what the managers use to see the percentage reports in our team's output.
Similar to Cornerstone HR, I wish that Cornerstone LMS's UI and UX will be improved and better simplified for a nicer viewing of the progress. The website's workflow can be intimidating and confusing at first, especially the grouping of the navigation bars and menus.
Commentaires : Absolutely awful, once you sign that contract no one responds to you in a timeline manner. You get a lot of "that is how the system is built, can't help you" answers. They have a great sales team and awful everything else.
Not a lot to be honest. If you have to pick something, it would be their reporting 2.0 tool. When it doesn't freeze or error out, it is simple to use.
Where to start? Here are just a few highlights: - The worst customer service I'd ever experience working with a vendor. - They take days to reply to emails, same for technical support tickets, even when they are labeled as a high priority. - When you call the support line, their reps are customer service agents who are just reading the same outdated info you find on their documentation online, so useless. -If you need to escalate the issue, prepare to wait 2 days for a reply, the first reply will always be a question about something you already explained on the initial ticket. Then you'll be waiting at least another 48 hrs for an update on their "investigation." - Their compatibility with iPads has become very bad. Since 13.1 came out, we've had nothing but problems with files not loading, 404 errors, server errors, and to make matter worse, expect to wait a week or more to be told, there is nothing they can do. - If you have to set permissions at different levels, good luck figuring out how the hundreds of individual permissions interconnect and how they are dependent on each other. Their own training team can't help you with this area. So if you plan to create any custom permissions that fall outside the few standard positions they have already created, good luck, prepare to spend weeks testing settings. - They refused a 1-year extension and said that they wouldn't consider anything less than 2 and that there would be a significant price increase for less than 3.
Great Product Overall
Commentaires : Prior to Cornerstone, we didn't have a single place where people could interact and see all of their training. We have leveraged certifications so that expiration dates are easy to find as well as utilizing playlists to help people get topical resources easily.
The UI is great for an end user and allows for the flexibility needed in terms of Welcome and Custom Pages to get the information across. The Learner Home makes it easy for end users to find content they are interested in in a format they are used to. As an Admin it provides lots of features to automate the experience and leverage the data in the system.
Support can sometimes be less than helpful. There are also times when the road map changes are not publicized enough so you may be hoping for a project on the roadmap that then doesn't appear.
Industry Leader in LMS Software - Top Shelf Product with Excellent Customer Service
Commentaires : My overall experience with Cornerstone OnDemand has been excellent. I appreciate the training team, support team, client success, and the product team who go above and beyond to respond quickly to client needs. I have undergone several certifications through Cornerstone - the process of training for certifications and working with certification specialists has been an incredible opportunity to upskill my proficiency with the product and apply that knowledge toward optimizing the user experience at my org. I strongly recommend this LMS product to any org seeking to adopt the best LMS on the market.
Among the LMS products that I have worked with, Cornerstone OnDemand provides the most customizable solution for unique business needs. Cornerstone provides an abundance of training for clients, including hundreds of on demand videos, online courses, online help articles, and virtual instructor led training classes for administrators to upskill their familiarity with the features. Each client is unique, and we have a tremendous ability to tailor the learning experience for end users. At my organization, which is a retail company with 80% un-desked workers, employees love the possibilities for learning in the flow of work, such as with Express Class, and the easy to use AI-supported carousels on Learner Home. Edge Import provides an easy experience for loading historical data and courses into the system in batch. We are able to support 100k+ employees with a core admin team of 4 with smart security configurations and the ability to use custom pages to embed self-service tools for end users and instructors directly within the portal.
Cornerstone is constantly growing and adapting its product during quarterly releases and they are very inclusive with customer suggestions for future enhancements. There is a lot of thought that goes into release planning and UAT through a stage environment and release ready webinars. Often these enhancements are the direct result of client suggestions that have been upvoted by other clients. It is a huge product with a top talent product management team, and I am always impressed with how the product is updated to adapt to new technologies and industry trends, as well as business needs. I would love to see even more emphasis in the future on release updates to include even more customer suggestions, even though the releases are already very robust.
Réponse de l'équipe de Cornerstone OnDemand
il y a 2 ans
Hi Taline, thank you for taking the time to write a review! We appreciate having a champion like you and are happy to be a small part of the success at Whole Foods. I'm so glad you found value in the all the training we provide for clients. Your continued learning has made you so knowledgeable about Cornerstone and we are here to support you in any way you need!
CSOD - Access your learning anywhere/anytime!
Commentaires : Overall, we are very pleased with our selection and have no plans of leaving this application any time soon. We just resigned for another 5 years, so that speaks volumes to our confidence level with this product.
We have found that our users required no training to be able to use the Cornerstone software successfully. Given that we have 10,000 employees, this was a key deciding factor when we signed on.
There’s always going to be small issues that may be frustrating. The one thing that we found is that their customer service/support central is more than adequately prepared to handle anything that comes up.
CSOD Getting Better Every Year!
Commentaires : We are very happy with the applicatoin. We have been with Cornerstone for over 3 years now and signed a new contract for another 5 years. The support we get from them is excellent and would not look elsewhere.
Constant improvement (quaterly) is something I really like about this application. Users do not complain about it, which is a huge plus for us supporting the app in our organization. The application is big and there is always something new to learn or better way of doing things.
There is not much that I can say negative about the application. One thing that I would like to change is character count when creating groups. It might seem small for some organization admins, but for us its a important as our groups can be very large. It is frustrating when creating a group and you are unable to save it because you succeeded the character limit. Not a deal breaker but for sure an annoyance that can perhaps be fixed in the next releases.
The Mercedes among LMS systems
We were able to deliver a huge online-learning-catalogue from scratch with a modern interface and a mobile option.
Now we are able to bring together the different learning-activities from the different departments
For the user: Modern and intuitve For admins: Lot´s of configuration items and options The huge community (in their own Cornerstone-Instance!) and the very good product-documentation, including training-materials, etc.
Oldschool-Interface in the backend Sometimes too complex
Pourquoi choisir Cornerstone LMS : We were looking for one central tool for our talent-processes
Pourquoi passer à Cornerstone LMS : Combination of the provided features with a attractice pricing-model
One of the best learning platform..
Commentaires : It is one of the best learning management system I have ever come across.
The learning management system is very simple and easy to use.It is highly customizable.The product forum and community is built strongly.More in house training courses are included
At times it is difficult to find/track our certificationReporting feature can be improved
A system full of interesting functions, but difficult to 'cooperate' from the admin's perspective
Commentaires : From the Admin's perspective - it is very hard to work with the system, creating anything takes a lot of time and you can never be sure that all functions will work as you want (some you set up at the stage of uploading materials, some later - sometimes they are mutually exclusive). From the perspective of a person who uses Cornerstone for learning - quite intuitive navigation through the system, visually approx.
Many nice features, like Playlists - you can create a playlist with any links you want and share with employees (e.g. leadership Inspirational videos/articles). Easy to assign training for a big group of employees (very easy to create a specific group based on employees' features like a place where they work). The end result, e.g. assigned training, looks good from the user's perspective. Easy to re-assign which is very useful for mandatory training.
The biggest problem for me is a very unfriendly administration panel - to create anything, you need a lot of "clicks", and in every part of the system, it looks different (e.g. you have to sometimes click 'done' to add something, and in another place just click on '+'). Sometimes it seems to have no logic (even Cornerstone employees have sometimes problems answering how the given feature will work...). It is also difficult to edit anything in many places, which means that you have to start work from scratch (e.g. when creating a test, you can set that user will receive partial points for multiple-choice questions, but if you did not choose it when creating the question, you have to create the question from scratch) And the last annoying thing for me - practically nothing can be deleted from the system if it has been used at least once, which creates a long list of unnecessary materials / tests / training / etc and makes it very difficult to find what you need.
Alternatives envisagées : ProProfs Project
Top notch Learning System For Our Premium Needs
Commentaires : Cornerstone Learning has been firmly a part of training and development workflow for as long as I have been a art of this organization, and it has served us well. The UI is easy to the train for both our end users and administrators/educators. Yet, we have just only cracked the surface with the modules that we have employed.
Cornerstone Learning is intuitive to learn with a mostly clean interface. Some newer systems have more modern and updated features, but Cornerstone does the job for us. I love how relatively easy it has been to engage our users and deliver quality learning objects.
The content development tools are growing, but find external authoring applications is still essential.
Cornerstone Learning Module is very good and continues to make excellent changes!
Commentaires : Cornerstone allows us to have a simplified system while collecting employee data on their training. Mandated courses can now be assigned and be able to be tracked for completion. My experience overall has been very good and I would suggest this software for other businesses.
I like that it is fairly easy to use for most people even those that aren't tech savvy. I also like the fact that they strive to make things better with each release. In the five years that I have been with them, they have come a long way in making some wonderful changes.
The implementation still remains as being a horrible experience. We had a great product leader but were left confused with many of the processes. We also choose to implement way too fast, so if given the chance again it would be great to implement a bit slower.
Alternatives envisagées : NetSuite
Excellent UI and End User experience. Great product and customer teams, quarterly updates that always add meaningful, high quality new features.
Lots of configuration, you really have to know what you want to achieve, rather than just take it off the shelf.
Alternatives envisagées : Workday HCM
Réponse de l'équipe de Cornerstone OnDemand
il y a 2 ans
Hi Matt, thank you for taking the time to leave a review! I'm so glad you see value in our product and internal teams. We strive to give our customers the best experience possible and quarterly updates are part of that. We want to keep innovating and listening to what features you want to see. Configuration makes the product unique to each customer but it can be a lot. We are always here to help and answer questions. We want everyone to be successful. Thank you for being a great customer!
CSOD - Great Enterprise LMS
- user friendly/stable LMS that hits all the major offerings of comparable LMS's on the market
- committed to improving the product and the customer experience
- easy to use/intuitive end user experience - highly customizable - stable/quick response when issues arise - quarterly upgrades offer frequent improvement - robust help functionality (knowledge articles, training, etc)
- administration can be complex (by-product of high customization) - functionality can be hidden/unavailable to even the overall system admin until vendor enables, making it easy to miss helpful updates - mix of old/new functionality can be confusing: as updates are rolled out piece by piece it can feel a bit disjointed
Réponse de l'équipe de Cornerstone OnDemand
il y a 2 ans
Thank you for leaving a review, Charles! I'm glad you find the system easy to use and intuitive. We want our customers to feel empowered and efficient with the help of our learning product. Our goal is to be a part of your success. I realize the customization can be a bit overwhelming but we want it to truly be unique to you. Please reach out with any questions or best practice advice. We are always happy to help!
We have come a long way.
Commentaires : We have seen Cornerstone make improvements in the time that we have been with them. Our team have been self taught for the most part. Fewer tickets have been submitted. We have discovered opportunities that we would like to explore and use the system to its fullest potential.
The Performance and learning modules are used the most and we were able to accomplish what we needed as we switched from a different deliverable.
Some pieces within the modules do not have the same behavior across the board which can make it very frustrating at times.
Réponse de l'équipe de Cornerstone OnDemand
il y a 2 ans
Hi Elisha, thank you very much for your feedback. I'm happy to hear that you have Learning and Performance, which is a powerful duo to help foster employee engagement & development. I hope you've enjoyed the community and resources within the Cornerstone Success Center. We would love to support your team, if you would like speak to a live person, I encourage you to join the Client Success Office Hours, to continue expanding your knowledge. Thank you for being a customer!
Easy to use for the Learner and Administrator
Commentaires : The best part of the product is reporting functionality. I love the custom reporting function that allows me to gather and analyze specific data. It is easy to organize my reports and run them time and again. I also love that it has the ability to send my reports directly to my e-mail. The reporting has been especially helpful for when auditors request training records and managers need full reports of their direct reports' training. In addition to the reporting functionality, Cornerstone as a vendor has been great! I have an amazing team that I can rely on to provide me with the answers and solutions to my issues and initiatives. When evaluating a Learning Management System, I think that the support you receive after implementation is just as important as the product itself. Of course, you wish to receive a product that meets all of your business needs, but it's important to also look for a company that provides ongoing support. Cornerstone provides that to their clients. As an administrator, I found the system to be very easy to learn and use. It's logical and provides a clean look. Users require very little training on how to use the system. It's intuitive for them and for someone like me, saves time from needing to train users. Thus far, I have been able to implement all business initiatives through the Cornerstone system. There have even been a few requests that I have been able to accommodate using a work-around that Cornerstone helped me create. The system is well designed. I have never logged onto the system and have it be unavailable (unless during scheduled maintenance). You can trust this product and its team to fix system issues quickly and efficiently. Cornerstone consistently provides support to its clients. In the beginning stages, the sales person helps you to purchase the right product for your business needs. You are then paired with an implementation specialist who makes the process easy! After implementation, you are assigned a client success manager. My CSM always makes time for me and returns my e-mails/phone calls. In addition, I can always reach out to global product support and take part in webinars with other clients and CSMs to get answers to my questions.
Cornerstone Learning Management System
Commentaires : Cornerstone is a highly customizable solution. Although there is much training needed from an admin perspective to optimize its functionality, the user experience is a positive one.
Cornerstone offers a large base of resources to use and learn the system. Not only is it user friendly for employees, but also allows for ease of tracking training from an admin perspective. Although security can be complicated, the system offers many choices in how companies would like to set up user access. The ability to customize the system to meet organizational needs is great. Continuous updates to the system in order to make improvements and add enhancements is definitely a plus.
Some older features can use a facelift. When questions are submitted, the response time is slow. Instead of removing features in order to add new ones, would be beneficial to leave those that work well while adding additional features instead of removing those that clients appreciate in order to make room for new features. Improvements to the mobile app are needed in order for it to be a full experience for users as it is on the web.
CSOD Client Services Structure Is Great!
Commentaires : Cornerstone OnDemand's Learning Cloud is a robust LMS that provides all of the necessary functions to properly administer an organizations training operations. Our training department manages hundreds of simultaneous training sessions every week, from self-paced elearning and webinars to ILT sessions and third party vendor training, CSOD has helped us keep accurate training records and produce valuable reporting data integral to our business strategy. There are many helpful functions within the Learning Cloud, but one in particular that has been a time-saver is the Test Engine. The Test Engine within CSOD has helped us reduce the cost of administering and maintaining tests. We constantly test our employees for job proficiency. After much thought and planning, although we had the option of building tests using authoring software like Adobe Captivate or Articulate Quizmaker and then uploading them to the Learning Cloud, we instead decided to use the Test Engine. The Test Engine allows us to build a database of test questions and categorize them. This makes organizing, updating and create new tests simple and faster than using authoring software. In addition to the useful functionality within the Learning Cloud, CSOD's client support team has been outstanding. I can't rave enough of how valuable it is for any company it is to have a DIRECT relationship with their LMS vendor. CSOD provides us with a dedicated client support representative and a whole team of troubleshooting partners that are available to answer questions or resolve issues. CSOD's client support is amazing. In addition to having actual people you can talk to over the phone, CSOD hosts several live webinars that touch upon different functionality within the software. There are even office hours where a CSOD specialist is available for discussions about LMS administration or strategy. With so many useful features and an absolutely fantastic client support structure, CSOD should definitely be in the conversation when discussing the top five enterprise level LMS applications in the market today.
Excellent and versatile LMS
Commentaires : It is difficult to learn simply because it is so versatile and there is so much to do. Having Stage and Pilot portals is very helpful for practice and learning the system!
Cornerstone LMS (and other features) is extremely versatile and can handle everything that we throw at it. We operate with a co-op sort of set up with many different business units in the same LMS, and it works beautifully.
Some aspects are a bit "steppy" to create, such as building performance tasks. It would be extremely handy to be able to create a review process all in-line, instead of having to build each subsequent piece separately before putting the whole task together.
Learning Assignment, Skills, machine learner, admin roles, manager's reporting, content rating, search engine, publishing easy
Points and badges is very basic. Leaderboard has points for all content so not easy to use for specific divisions. Dashboard (would be helpful to put constraint on data shared on Dashboard, i.e. manager to see their direct reports but when in a reporting role that is global, not possible to share a Dashboard for direct report . Cornerstone should work more on gamification, reinforcement knowledge questions integrated in their content or custom content.
Cornerstone as a Learning Management Tool
Commentaires : Overall, the LMS is great. We have seen increased user engagement with the content and completion of training items. In addition, the Playlists are a big hit and I love how we can customize the Learner Home Banners and Welcome Page.
Working to integrate Cornerstone with our business had some challenges with setting up the system with our vendors, both current and previous. While we still have trouble with our integration from ADP to Cornerstone, our transition to the system has been pretty smooth. The system offers SSO Access which cuts down on the need to reset passwords and has a very sleek and intuitive design. I think that is the best part of the software - end users find the tool easy to access.
As a Learning Administrator, I am responsible for updating content and learning assignments throughout the organization. Versioning content and their associated assignments in Cornerstone is very confusing, and I often make mistakes that cannot be reversed. I think that is what is challenging about Cornerstone - once you submit a change, it is difficult to undo without a back-end service.
So glad my organization made the switch!
We use the Learning, Performance and Succession Modules. I really like the fact that each module "talks" to each other. It makes for a more robust platform and reporting is so easy!
The Succession Module works but there are times that it can be a bit clunky. Overall I do like how they all work together.
Powerful, detailed LMS and more
Course upload, assignment, and display is all great Goal setting and performance reviews look great on employee side
Certifications are complicated to set up and use, but they have their place, Test Engine is not intuitive but they say they are working to update it
Great LMS and support!
Cornerstone OnDemand is used in our company as a global learning management system. It is now implemented globally across all markets and regions. We want to use Cornerstone OnDemand a as one stop shop for our employees for any type of learnings. So all learning content we have, was or will be migrated to Cornerstone OnDemand.
We are only using the learning cloud. The functionality which exists now is covering most of our scenarios. It also covers specific factory and pharma requirements. We still have a lot of requirements for future enhancements. We believe Cornerstone OnDemand (CSOD) can do better in reporting and needs to redesign some older modules (like Exams and Evaluations). But in general we are satisfied with CSOD's functionalities.
Great customer support and client approach. Very professional product management team Cornerstone OnDemand's functionality covers most of the requirements from different industries for both white and blue collar [workers]. Good possibility to configure solution. Delivering new enhancements with every release (quarterly).
As Cornerstone OnDemand becomes bigger, it is difficult to deliver enhancements with the same speed. Cornerstone OnDemand needs to increase number of developers to keep same level of enhancements, quality and speed.