Avis clients sur Cornerstone LMS

par Cornerstone OnDemand

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En savoir plus sur Cornerstone LMS

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En savoir plus sur Cornerstone LMS

154 avis affichés

Utilisateur vérifié
LMS Administrator
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 11/05/2021

"Powerful LMS"

Commentaires: Overall our experience has been great. The LMS does exactly what we need to train our employees.

Avantages: Cornerstone is very powerful. It has all of the advanced functions we need for a large and complex organization.

Inconvénients: The admin side can be hard for a new user. It takes time and training to understand all the power and complexities of the system.

Réponse de l'éditeur

envoyé par Cornerstone OnDemand le 25/05/2021

Hello, we appreciate you leaving a review! We are happy to hear that our LMS has the functions you need to make your organization successful. It is a powerful system and taking the time to learn and complete training only aides in understanding and utilizing the systems to it's full potential. I'm glad you have had a great experience and I hope that continues!

  • Source de l'avis 
  • Publié le 11/05/2021
Tina P.
LMS Administrator
Biotechnologie, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 06/05/2021

"Great Product Overall"

Avantages: My overall experience with Cornerstone OnDemand has been excellent. I appreciate the training resources, success center and how they push for users/clients to become experts and work with their peers. I have completed several of the certifications and am currently a client community expert and both have allowed me to learn and network with others about the product which has helped me be a better administrator for my own organization. I recommend this LMS product to any org seeking to adopt the best LMS on the market.

Inconvénients: Our implementation was really rough and caused a lot of stress and rework. There are areas of the system that are inconsistent or have design flaws that haven't gotten the priority they need yet. GPS support is challenging you often just get the answer that is is how it is built and there is nothing they can help you with. Technical Support issues can take months and then still not be resolved or you have to do more work to resolve them on your own.

Alternatives envisagées : SumTotal Workforce Management et Saba TalentSpace

Pourquoi choisir Cornerstone LMS : I switched organizations and was happy to move away from SumTotal which had a complicated open architecture and very little product support. At this organization we really were using PeopleSoft as a very basic sort of LMS and it just didn't have the features and functions we need particularly for online content.

Logiciel antérieur : SumTotal Workforce Management et Oracle PeopleSoft

Réponse de l'éditeur

envoyé par Cornerstone OnDemand le 25/05/2021

Thank you for leaving a review, Tina! We appreciate that you have taken the time to become a true expert on our LMS. Utilizing the training resources and your peers is so important. We want our customers to be successful and love to see your continued learning. I'm sorry to hear GPS support has been challenging. It is a major focus for us right now and I hope you will see improvement and shorter response times in the future. Thank you for being such an involved, loyal customer!

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 06/05/2021
Johann C.
Learning Manager
Immobilier, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 10/12/2020

"Simply Awful"

Commentaires: Absolutely awful, once you sign that contract no one responds to you in a timeline manner. You get a lot of "that is how the system is built, can't help you" answers. They have a great sales team and awful everything else.

Avantages: Not a lot to be honest. If you have to pick something, it would be their reporting 2.0 tool. When it doesn't freeze or error out, it is simple to use.

Inconvénients: Where to start? Here are just a few highlights:
- The worst customer service I'd ever experience working with a vendor.

- They take days to reply to emails, same for technical support tickets, even when they are labeled as a high priority.
- When you call the support line, their reps are customer service agents who are just reading the same outdated info you find on their documentation online, so useless. -If you need to escalate the issue, prepare to wait 2 days for a reply, the first reply will always be a question about something you already explained on the initial ticket. Then you'll be waiting at least another 48 hrs for an update on their "investigation." - Their compatibility with iPads has become very bad. Since 13.1 came out, we've had nothing but problems with files not loading, 404 errors, server errors, and to make matter worse, expect to wait a week or more to be told, there is nothing they can do. - If you have to set permissions at different levels, good luck figuring out how the hundreds of individual permissions interconnect and how they are dependent on each other. Their own training team can't help you with this area. So if you plan to create any custom permissions that fall outside the few standard positions they have already created, good luck, prepare to spend weeks testing settings. - They refused a 1-year extension and said that they wouldn't consider anything less than 2 and that there would be a significant price increase for less than 3.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 10/12/2020
Utilisateur vérifié
Sr. Solutions Consultant
Ressources humaines, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 20/07/2021

"Cornerstone Learning Management System"

Commentaires: Cornerstone is a highly customizable solution. Although there is much training needed from an admin perspective to optimize its functionality, the user experience is a positive one.

Avantages: Cornerstone offers a large base of resources to use and learn the system. Not only is it user friendly for employees, but also allows for ease of tracking training from an admin perspective. Although security can be complicated, the system offers many choices in how companies would like to set up user access. The ability to customize the system to meet organizational needs is great. Continuous updates to the system in order to make improvements and add enhancements is definitely a plus.

Inconvénients: Some older features can use a facelift. When questions are submitted, the response time is slow. Instead of removing features in order to add new ones, would be beneficial to leave those that work well while adding additional features instead of removing those that clients appreciate in order to make room for new features. Improvements to the mobile app are needed in order for it to be a full experience for users as it is on the web.

  • Source de l'avis 
  • Publié le 20/07/2021
Taline G.
Sr. Learning Technology Analyst
Supermarchés, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 17/04/2021

"Industry Leader in LMS Software - Top Shelf Product with Excellent Customer Service"

Commentaires: My overall experience with Cornerstone OnDemand has been excellent. I appreciate the training team, support team, client success, and the product team who go above and beyond to respond quickly to client needs. I have undergone several certifications through Cornerstone - the process of training for certifications and working with certification specialists has been an incredible opportunity to upskill my proficiency with the product and apply that knowledge toward optimizing the user experience at my org. I strongly recommend this LMS product to any org seeking to adopt the best LMS on the market.

Avantages: Among the LMS products that I have worked with, Cornerstone OnDemand provides the most customizable solution for unique business needs. Cornerstone provides an abundance of training for clients, including hundreds of on demand videos, online courses, online help articles, and virtual instructor led training classes for administrators to upskill their familiarity with the features. Each client is unique, and we have a tremendous ability to tailor the learning experience for end users. At my organization, which is a retail company with 80% un-desked workers, employees love the possibilities for learning in the flow of work, such as with Express Class, and the easy to use AI-supported carousels on Learner Home. Edge Import provides an easy experience for loading historical data and courses into the system in batch. We are able to support 100k+ employees with a core admin team of 4 with smart security configurations and the ability to use custom pages to embed self-service tools for end users and instructors directly within the portal.

Inconvénients: Cornerstone is constantly growing and adapting its product during quarterly releases and they are very inclusive with customer suggestions for future enhancements. There is a lot of thought that goes into release planning and UAT through a stage environment and release ready webinars. Often these enhancements are the direct result of client suggestions that have been upvoted by other clients. It is a huge product with a top talent product management team, and I am always impressed with how the product is updated to adapt to new technologies and industry trends, as well as business needs. I would love to see even more emphasis in the future on release updates to include even more customer suggestions, even though the releases are already very robust.

Réponse de l'éditeur

envoyé par Cornerstone OnDemand le 10/05/2021

Hi Taline, thank you for taking the time to write a review! We appreciate having a champion like you and are happy to be a small part of the success at Whole Foods. I'm so glad you found value in the all the training we provide for clients. Your continued learning has made you so knowledgeable about Cornerstone and we are here to support you in any way you need!

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 17/04/2021
Darlene S.
LMS Administrator
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 10/02/2021

"CSOD - Access your learning anywhere/anytime!"

Commentaires: Overall, we are very pleased with our selection and have no plans of leaving this application any time soon. We just resigned for another 5 years, so that speaks volumes to our confidence level with this product.

Avantages: We have found that our users required no training to be able to use the Cornerstone software successfully. Given that we have 10,000 employees, this was a key deciding factor when we signed on.

Inconvénients: There’s always going to be small issues that may be frustrating. The one thing that we found is that their customer service/support central is more than adequately prepared to handle anything that comes up.

Alternatives envisagées : HealthStream Learning Center et Saba Cloud

Pourquoi choisir Cornerstone LMS : Our product was sunsetted and we decided it was a good time to put out an RFP and see what other vendors had to offer.

Logiciel antérieur : SAP SuccessFactors HCM Suite

Pourquoi passer à Cornerstone LMS: The main deciding factor was the fact that CSOD is constantly investing into their application. Each year, they put out a roadmap of new features, and have a quarterly update that keeps our application current and constantly improved.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 10/02/2021
Keithia K.
Technology Education Specialist
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    3/10
  • Source de l'avis 
  • Publié le 30/11/2019

"Cornerstone LMS not great for complicated builds"

Commentaires: My experience is both good and bad. Good in that I have gotten used to the way the product works and can maneuver well. Bad in that its tedious work and there are areas where streamlining is needed.

Avantages: Cornerstone was an improvement over the LMS platforms we were using 5 years ago. It handles large amounts of learning objects and dynamic assignments well if its simple. It doesn't like complicated assignments. The system works well with a simple set of learning objects assigned to a simple group with a due date. If you need to build a complicated group (one with many parameters), it may not work as well. Also the removal of items is a challenge when you are removing from a large number of transcripts.

Inconvénients: the administration of cornerstone is not straight forward. There are a lot of nuances that come up when you are completing various activities. There is also the inconsistencies with various screens throughout. In some areas you can click check all or uncheck all to select multiple objects. In other areas you cannot and have to click individually, which is time consuming.

Alternatives envisagées : Docebo et Adobe Captivate Prime

Pourquoi choisir Cornerstone LMS : Company had expanded number of users. We wanted a standardized system.

Logiciel antérieur : HealthStream Learning Center

Pourquoi passer à Cornerstone LMS: Cornerstone presented an impressive list of features including automation.

  • Source de l'avis 
  • Publié le 30/11/2019
Iran A.
eLearning and Training Specialist
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 29/08/2019

"CSOD Getting Better Every Year!"

Commentaires: We are very happy with the applicatoin. We have been with Cornerstone for over 3 years now and signed a new contract for another 5 years. The support we get from them is excellent and would not look elsewhere.

Avantages: Constant improvement (quaterly) is something I really like about this application. Users do not complain about it, which is a huge plus for us supporting the app in our organization. The application is big and there is always something new to learn or better way of doing things.

Inconvénients: There is not much that I can say negative about the application. One thing that I would like to change is character count when creating groups. It might seem small for some organization admins, but for us its a important as our groups can be very large. It is frustrating when creating a group and you are unable to save it because you succeeded the character limit. Not a deal breaker but for sure an annoyance that can perhaps be fixed in the next releases.

Alternatives envisagées : Saba Cloud

Pourquoi choisir Cornerstone LMS : Functionality, reporting, and additional modules (performance)

Logiciel antérieur : SAP SuccessFactors HCM Suite

Pourquoi passer à Cornerstone LMS: Cornerstone and SABA on paper looked very similar. Once we saw Cornerstone's capabilities in front of our eyes, it made more sense to go with them. It looked like a great fit for us then and of course, we are very happy with the decision today. Their sales team was excellent personally and professionally. We got to know them throughout the implementation process and it made our experience even better while learning about the application. It made a big difference.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 29/08/2019
Kristen S.
Employee Relations Manager
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 17/04/2021

"Great Product!"

Commentaires: Great experience and great value for the product.

Avantages: I love the integrated Cornerstone suite of products for ease of use with system management. We started with the implementation of Performance Management and it was so easy for our managers and employees to adopt, and we have recently moved over to Cornerstone LMS, which has been great.

Inconvénients: Not much! It was a great value for a wonderful product. The implementation was a lot of work to coordinate internally for our company wide team, but it was worth it.

Réponse de l'éditeur

envoyé par Cornerstone OnDemand le 10/05/2021

Hi Kristen, we appreciate you taking the time to provide a review for Cornerstone! I'm glad to hear that you see the value in Learning & Performance. Our products are made to compliment each other and set you up for success. Implementing talent management products can be overwhelming and I hope you felt supported by the Cornerstone team during the process. If there is anything we can do to help, please reach out to us at wecare@csod.com. Thank you for being a valued customer!

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 17/04/2021
Amy S.
Amy S.
Owner & CEO
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 17/11/2017

"Adding and tracking attendance for our training courses is easy to maintain with Cornerstone."

Commentaires: The main benefits are being able to track on report on which customers attend our courses and how they evaluated our courses.

Avantages: What I like most about Cornerstone is that I can add and track our courses and customers who have attended our courses. A majority of our courses are offered virtually so being able to effectively track attendance for these courses in a simplified way is very beneficial to us. We also have advanced courses that our customers need and since we do not allow customers to take an advanced course with the pre-requisite course is extremely valuable to us. We do not want out customers to get frustrated when they attend a training that overwhelms then when they should have take a introductory course first. Cornerstone makes this easy to implement our protocol. I also like they customer can easily receive email confirmation when they locate and register for the course. They also can get in their email the Student Manual for the course and also integrate the date/time of the course in the email application.

Inconvénients: Sometimes, our customer don't know exactly where to go to launch a course they are scheduled to attend. They have to go to their User Profile and look at their transcript. Although most customers to locate this, some can not. We wish it could be easier so that our customer attendance is high and we can continue educating our customers on the products we offer.

  • Source de l'avis 
  • Publié le 17/11/2017
Mark S.
HR L&OD Technology Strategist
Biens de consommation, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 28/04/2021

"CSOD does more that your current system, and does it better than anyone else."

Commentaires: There is a case study on us on the CSOD website or social media that will best anser this question. That said, CSOD has allowed us to implement and standardize our entire HCM process. From paper and chaos - to easlity accessable documentation, graphical representation, we (HR) have been able to move away from just facilitating a process to supporting the EE and the Managers for increased engagement. Thank you CSOD.

Avantages: Robust Capabilities, UIX, Customization is easy out of the box using onboard tools, eliminating the need to design engineers. Implementation is never easy, but with CSOD we had endless support, that stayed with us until the job was done to our satisfaction. I cannot ask for more than that.

Inconvénients: Because of its ability to do just about anything there are a lot of little buttons in the background. Switched that have to be set or configured just right. A Lot of moving parts. This can be overwhelming for some admins, but that is the price you have to pay to get a UIX that is easy on the user. If it was easy to admin, the user experience would be less that it is, and for me the user experience ultimately determines success, not the admin.

Réponse de l'éditeur

envoyé par Cornerstone OnDemand le 14/05/2021

Hi Mark, thank you for leaving a review! I'm happy to hear that you had great implementation support as that can be an overwhelming process. We are happy to be a part of your success in moving away from a paper process and giving your users a great experience. If you ever need additional admin resources, please feel free to contact us, we're always happy to help. Thank you for being an amazing advocate!

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 28/04/2021
Joe B.
Senior Technology Specialist
Services financiers, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 04/08/2020

"A powerful LMS with lots of integration points, catalogue customisation but room to improve"

Commentaires: We are providing training to thousands of external users. We have a second implementation for internal users. The platform is far easier to handle/use outside of an eXe environment - if they could assist with end to end tracking of browsing > purchase, it would level the playing field.

Avantages: The catalogue is very customisable, there are countless fields that can be changed to cater for nearly all use case scenarios. e-Learning tracking generally works as expected. WebEx/VILT integration is good. A fairly high degree of customisation is available for web pages/custom pages etc.

Inconvénients: We've been bounced between several GPS reps in recent years, some of whom have been more committed to our cause than others. When we have downtime, particularly in an eXe environment, it feels like our concerns just drop into a queue even if users are unable to register/make payment. Some areas of the platform are in desperate need of improvement (e.g. Certifications). When you raise these, you are encouraged to file a thread in the Success Centre, but you end up just replying to yourself or other frustrated users.

Alternatives envisagées : Adobe Connect

Pourquoi passer à Cornerstone LMS: Feature set Scalability eXe

  • Source de l'avis 
  • Publié le 04/08/2020
Jamie D.
LMS ADMIN, TRAINING SPECIALIST
Machines, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 01/10/2019

"Solid HRIS system with a strong LMS"

Commentaires: Overall, Cornerstone is a solid and robust system. We run into very few issues with it. It has helped us reach our global workforce and manage learning within our organization.

Avantages: Cornerstone offers one of the better LMSs that I've managed in my career. They continue to update the system with new features and evolve it with emerging technology like machine learning and mobile compatibility. It supports all of the content we use and user management is relatively painless. Each area of the system integrates with the others. This allows for a very cohesive performance management suite.

Inconvénients: The weak spot of Cornerstone is their customer service. It has been a pain point for several years. They say they are working on improving it and sometimes they do, but it still has a long ways to go. I also wish the system had more robust mobile compatibility. This is something they have been working on, but they are behind some competitors. They also need further support for multimedia, specifically video.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 01/10/2019
Sara S.
HR Business Partner
Immobilier, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    2/10
  • Source de l'avis 
  • Publié le 20/07/2020

"Cornerstone OnDemand"

Commentaires: Our business use for this was tracking regulatory training for roughly 12 trainers in the health care field. This is also where people could sign up for in-person training whether that was a leadership class, CPR, etc. We were starting to use it for succession planning - although I feel we could have just used PowerPoint. We didn't use it for performance although we looked into it.

Avantages: This is a flashy LMS. It looks great to the user. For a large organization, this was helpful with tracking regulatory trainings and more. It has all the bells and whistles.

Inconvénients: The reason I would never recommend this to a colleague is because of the price and admin functions. First, the price. We were shown from the beginning, everything the system could offer, which we obviously loved, but shame on us for not asking additional questions. What we saw and what we got were different. For additional pricing, we could add on. Even customer service hours were charged. In the end this costed triple what we originally thought. Furthermore, my second issue was the admin functionality. It was extremely complicated. We had 12 trainers working on the back end to get it implemented, on top of that we eventually hired 3 full time employees to work on the admin part for upgrades, running reports, etc. That is obviously another cost. As much as the system was user friendly... It wasn't worth the cost when there are plenty of learning management systems that are user and admin friendly, for less.

  • Source de l'avis 
  • Publié le 20/07/2020
Lin V.
IT Analyst
Hôpitaux et soins de santé, 5 001-10 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 08/07/2020

"Top notch Learning System For Our Premium Needs"

Commentaires: Cornerstone Learning has been firmly a part of training and development workflow for as long as I have been a art of this organization, and it has served us well. The UI is easy to the train for both our end users and administrators/educators. Yet, we have just only cracked the surface with the modules that we have employed.

Avantages: Cornerstone Learning is intuitive to learn with a mostly clean interface. Some newer systems have more modern and updated features, but Cornerstone does the job for us. I love how relatively easy it has been to engage our users and deliver quality learning objects.

Inconvénients: The content development tools are growing, but find external authoring applications is still essential.

Alternatives envisagées : SumTotal Learn

Pourquoi choisir Cornerstone LMS : Lack of functions

Logiciel antérieur : SilkRoad Learning

  • Source de l'avis 
  • Publié le 08/07/2020
Matt M.
Senior Talent Systems Analyst
Comptabilité, 10 000+ employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 05/09/2019

"Great product, and very easy to use!"

Commentaires: So far, my overall experience with Cornerstone has been great. From my side focusing on learning, we've really be working on getting over the hurdle of getting learners to take trainings that aren't required of them. This tool (and playlists + learner home) have really helped us accomplish this.

Avantages: The thing that I like most about the software is how easy it is to learn, and pick up on. When I came into this role, I had no prior cornerstone or LMS experience, but it was super easy for me to learn and navigate. Highly recommend Cornerstone to those who are looking for a new provider.

Inconvénients: There really isn't anything that sticks out that I like least about the software. Their support model can be tricky to deal with from time to time, but that's about it honestly.

Alternatives envisagées : SAP SuccessFactors HCM Suite

Pourquoi choisir Cornerstone LMS : Not quite sure, wasn't with the firm at that time.

Pourquoi passer à Cornerstone LMS: The major reason that we chose Cornerstone in the end was because they were a slightly smaller company than SuccessFactors, and we really felt that we could have an impact with some of our suggestions and changes to their future enhancements.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 05/09/2019
Ruben F.
HR SYSTEMS AND LEARNING SPECIALIST
Services financiers, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 16/04/2021

"GOOD FEELING BUT MUCH TO LEARN"

Commentaires: Its a great company. When you contract with them you kno that you have choose a god selection. The changes at the new releases, the support and different csod actions give good feelings to the customers.

Avantages: LMS module its the more complete and it have new features each release. Rest of modules are quite good, maybe performance are also complete but not to much flexible.

Inconvénients: Recruiting module news integrate all his parts. candidates admin, requisitions admin, recruiters screens are different and not to much intuitive. I would like to have news at this module in New releases.

Alternatives envisagées : Cezanne HR et SAP SuccessFactors HCM Suite

Pourquoi passer à Cornerstone LMS: More complete and all the modules integrated

Réponse de l'éditeur

envoyé par Cornerstone OnDemand le 25/05/2021

Thank you for leaving a review, Ruben! We are happy you see value in owning multiple Cornerstone products. They are made to compliment each other and make you successful. I'm sorry to hear you have struggled with Recruiting. We are happy to assist you, please reach out with question or concerns. Thank you for being a continued customer.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 16/04/2021
Samuel H.
Lead LMS Administrator
Banque, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 21/04/2021

"You name it, and Cornerstone can probably do it!"

Commentaires: Overall, our experience has been great. I have been using it for 2.5 years and my bank has had the product since 2010. The resources available for learning are tremendous, and continuous innovation of the product itself keeps current with trends and leads the way on many.

Avantages: Most of the administrator functions are pretty intuitive if you are experienced with Learning Management Systems. It is a lot to learn as a new administrator, but I am a huge fan of the resources cornerstone makes available to admins to learn and continue to enhance product knowledge. Personally, I love the reporting and dashboard capabilities! Analytics makes almost any sort of data tracking possible.

Inconvénients: Setting up reviews and competencies can be very "steppy," but it is logical. The smallest pieces get built first, added to larger pieces, etc. Would be nice to be able to create a lot of these things (like form sections) in the flow of building a review itself.

Réponse de l'éditeur

envoyé par Cornerstone OnDemand le 10/05/2021

Hi Samuel, thank you for your detailed review. I'm glad you felt supported while exploring all the admin functions and find it intuitive. If you're not already, I highly recommend getting plugged into the Cornerstone Success Center where you can access online resources and connect with other banking/financial clients to see how they set up reviews and competencies. Thank you for being a great client!

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 21/04/2021
Karen R.
Group Resourcing Operations Manager
Automobile, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 11/07/2019

"Cornerstone Recruitment Module"

Commentaires: Overall the experience has been good and we are happy with the recruitment solution we have in place. It is helping us to report on sources and cost which is brilliant for making data driven decisions rather than trying to guess what sources are working and what are not as often is the case when using other ATS systems without this functionality.

Avantages: The software is user friendly and pretty adaptable to fit our business needs. Most of the screens are modern in design (some need updating) and the workflows are able to be flexed so that the process is not clunky and hard to navigate. It works well for our internal recruitment team and for the most part our candidates, although some improvement could be made to restricting views to some of our managers as they for our process we dont need them to see some of the status's or have the ability to change them. Overall it is one of the better recruitment systems out there for flexibility and functionality. The fact that we are able to track candidates source is crucial to our business and supports our budgeting strategy really well.

Inconvénients: The helpdesk support could be better and more efficient in responding. Having the ability to share screens in real time to highlight issues or discuss improvements that could be made would be better.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 11/07/2019
Leena P.
Manager-Projects
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 20/09/2019

"An enhanced LMS for the new century customers..."

Commentaires: Overall experience with Cornerstone On Demand is very good and positive. It has a positive impact on the Return on Investment and meets most of the business objectives. I highly recommend the solution.

Avantages: Cornerstone OnDemand - It's a complete HCM Suite including an advanced Learning Management System. Most admirable features are:
- Learning Admin Console enhancements
- Edge Import
- Reporting 2.0
- Integration feasibility

Inconvénients: Customer support is not up-to the mark. The response time and the resolving time for any tickets will take lot of time. Otherwise the product is a complete solution for any type of industry.

Alternatives envisagées : SumTotal Workforce Management, Saba Cloud, Moodle et SAP SuccessFactors HCM Suite

Pourquoi passer à Cornerstone LMS: It's Edge Import and Data Load Wizard are impressive. It has a HCM suite and well-suited with industries require compliance.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 20/09/2019
Anthony M.
Talent (HR) Technology Analyst
Comptabilité, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 07/09/2019

"Cornerstone, prioritizing the customer"

Commentaires: If you are looking for a system with an active community willing to help other companies this is the perfect product for you. Cornerstone holds a user group meeting every quarter in major cities which gives an opportunity to network with other companies and help each other how with challenges you are currently fixing. During these meetings we receive live training and a walk through of what other features will be developed in the future.

Avantages: A major pro is the customer service that cornerstone provides. They have rapidly developed how they consume cases in order to provide timely responses. They also provide in-depth documentation, webcasts, beta groups and live trainings around every release cycle of new features. Cornerstone really allows the clients to drive the future of their system.

Inconvénients: I wish their was more opportunities for customization. For example you are able to create custom pages but you are restricted to Cornerstone's layout and HTML/CSS scripting.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 07/09/2019
Shelly H.
Senior Production Analyst
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 05/05/2021

"Cornerstone On Demand - Full Suite"

Avantages: Learning/Performance/ATS/Succession all in one place.
Customization, allows you to really think outside the box to meet use cases.
Robust curriculum builds
Versatile checklist, we use for skills and onboarding
Certification tracking
Easy of use for end users
Reporting - love the recently updated reporting 2.0
Performance Evaluations, very smooth process and easy to account for multiple steps and calibration.

Inconvénients: Customer Service, while improving is still not timely.
ATS, while improving there are several issues to work though. The largest being how rehires are handled.
External Registrants being seen as internal causes system issues

Réponse de l'éditeur

envoyé par Cornerstone OnDemand le 25/05/2021

Hi Shelly, thank you for leaving a review! We are happy you see value in having multiple Cornerstone products. They were meant to work together and make your organization successful, while making it easy for end users. Customer service is a big focus for us currently. We are dedicated to improving our response times and overall support. I hope you continue to see improvement with support and our recruiting product. Thank you for being a loyal customer.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 05/05/2021
Matt C.
Head of Talent
Services et technologies de l'information, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 05/05/2021

"Great LMS"

Avantages: Excellent UI and End User experience. Great product and customer teams, quarterly updates that always add meaningful, high quality new features.

Inconvénients: Lots of configuration, you really have to know what you want to achieve, rather than just take it off the shelf.

Alternatives envisagées : Workday HCM

Réponse de l'éditeur

envoyé par Cornerstone OnDemand le 25/05/2021

Hi Matt, thank you for taking the time to leave a review! I'm so glad you see value in our product and internal teams. We strive to give our customers the best experience possible and quarterly updates are part of that. We want to keep innovating and listening to what features you want to see. Configuration makes the product unique to each customer but it can be a lot. We are always here to help and answer questions. We want everyone to be successful. Thank you for being a great customer!

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 05/05/2021
Michelle M.
Compliance Training Specialst
Services financiers, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 13/10/2020

"Cornerstone OnDemand is my new best friend"

Avantages: Cornerstone OnDemand is a great product to use for learning.
The specific way I use the product at this time is to deliver, track, and record keep all the compliance training that is provided to each employee.
The new Reporting 2.0 tool has an amazing functionality called Exception Reporting.
This allows you to ensure that all persons required to take a training have in fact been assigned the training. This is extremely helpful to ensure that no employee is missed and everyone meets their annual training requirements. Additionally, Cornerstone has an amazing group of individuals that are available when you have a question. There are multiple ways to get assistance, from online Help Center to over the phone Office Hours to topic specific training with their trainers.
I highly recommend using Cornerstone OnDemand as your next LMS.

Inconvénients: I don't like that when you 'page back' you have to re-enter your criteria. It would be great to be able to go back one page and have your selections be there and not have to start over. I'm sure they are working on a fix though.

  • Source de l'avis 
  • Publié le 13/10/2020
Lianne R.
Sr Training Specialist, LMS Administrator
Services financiers, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 27/04/2021

"So glad my organization made the switch!"

Commentaires: I love working with the folks at CSOD - they are constantly coming up with solutions and new ideas to improve the product.

Avantages: I love how the different modules (we have Learning, Performance and Succession) work together - there is no recreating the wheel. I can pull Performance data into Succession so easily. We are looking to introduce Check-Ins this year - another great function to keep communication and engagement open during this time.

Inconvénients: There aren't many things that I dislike - I've been working with CSOD for almost two years - if there is something that I can't get to work or something that I feel needs to be changed, there is a place to find the solution. Success Center, other peers, Suggestion City.....

Réponse de l'éditeur

envoyé par Cornerstone OnDemand le 14/05/2021

Hi Lianne, we appreciate your review! I'm glad to hear that you see the value in owning multiple Cornerstone products. Our products are made to compliment each other and set you up for success. We work hard to make resources and information accessible and I'm glad you've explored the Customer Success Center, Suggestion City and networking with other customers. If you ever have feedback or ideas for improvement, please email us at wecare@csod.com. Thank you for being a valued customer!

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 27/04/2021