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The best all-in-one, back-of-house platform for multi-unit restaurants, to manage inventory, scheduling, ops, HR, food safety and more!

En savoir plus sur SynergySuite

Avantages :

Non disponible

Inconvénients :

Non disponible

SynergySuite - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,7
Fonctionnalités
4,7
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,6/10

SynergySuite a reçu une note globale de 4,7 étoiles sur 5 d'après 7 avis d'utilisateurs publiés sur Capterra.

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Les
Stock Control Manager (Irlande)
Hôtellerie, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The Fitzgerald Group

5,0 il y a 6 ans

Commentaires : With multiple pubs and restaurants in different locations, it was difficult to account for inventory and manage our supply chain on a location-by-location basis. SynergySuite's inventory and purchasing software immediately changed this for us. The live inventory tracking kept us updated on the status of every location, and allowed for us to forecast and communicate our needs with suppliers. Would highly recommend this software to restaurants struggling to keep inventory straight. Working with Niall and his team of professionals has been a pleasure. I would be delighted to recommend Synergy and would welcome any queries from any potential new customers.

Avantages :

Being cloud based it is accessible from anywhere. Live information allows me to monitor the performance of our business' 24/7. The capabilities of the system to allow my team and I to build any report we need to analyse our business is superb.

Inconvénients :

None

Réponse de l'équipe de SynergySuite

il y a 6 mois

Thank you so much for the review Les, we really appreciate the feedback!

Utilisateur vérifié
VP of Innovation (R.-U.)
Utilisateur LinkedIn vérifié
Produits alimentaires, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software that helped us scale our business fast

4,0 il y a 4 ans

Avantages :

The software was easy to deploy at new sites. It is cloud based so have regular updates. The team are flexible, attentive and look to help out where they can. Staff could easily be trained and understand the software. The software was really flexible and helped us sclae our bsuienss from 5 to 70 sites.

Inconvénients :

Our SKU profile is quite unique as we have a huge range of rapidly changing rpoducts, otfen hundreds each week. Sometime the volume of SKU maintainace could be an issue and could slow the system down.

Réponse de l'équipe de SynergySuite

il y a 6 mois

Thank you for your review! It's always good to hear feedback from our clients.

Ellen
Franchisee (É.-U.)
Restaurants, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

New SynergySuite user

4,0 il y a 6 mois

Commentaires : Initial set up was easy. Learning my way around the features was easy. Entering and managing employees is very easy to do. I would like more instructions on details of using the different elements

Avantages :

East to set up and navigate The integration with the schedule feature and our POS system was easy

Inconvénients :

There are many features we do not need to use. Many preset reports we do not need. The information we would like to have emailed as a daily report is not yet available to us

Réponse de l'équipe de SynergySuite

il y a 6 mois

Hi Ellen, thank you so much for your feedback! I'd love to hear more about why you are less inclined to recommend us, to see if there's more we can do to make things run smoother for your team. Thank you for being one of our valued customers!

John
Owner (É.-U.)
Produits alimentaires, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Vital software for our restaurants' operations

5,0 il y a 6 ans

Commentaires : Synergysuite is essential to our business. It streamlines our rostering and payroll services. It keeps our stock under control and streamlines all the financial functions for the business. It's flexible and adapts to our business.

Réponse de l'équipe de SynergySuite

il y a 6 mois

Hi John, thanks for the awesome review! Happy to hear SynergySuite adapted so well to your business!

Noel
Operations Director (R.-U.)
Hôtellerie, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Huge savings & control across my business

5,0 il y a 4 ans

Avantages :

The App development has really helped our Management team control there wages & stay on top of costs

Inconvénients :

When working from the web based roster you cant add comments for payroll

Réponse de l'équipe de SynergySuite

il y a 6 mois

Thank you so much for your response Noel, we really appreciate your feedback and kind words!

Dano
Owner (É.-U.)
Restaurants, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy and Effective

5,0 il y a 6 mois

Commentaires : It is so much easier for us to identify waste and control our usage of all ingredients and goods with this tool.

Avantages :

The product is very easy to learn and use, which is great for our managers.

Inconvénients :

Integration with our existing process was not possible. Started from scratch.

Réponse de l'équipe de SynergySuite

il y a 6 mois

Thank you Dano for the review! We very much appreciate your feedback!

Simon
COO (É.-U.)
Produits alimentaires, 201-500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great service for any restaurant!

5,0 il y a 6 ans

Commentaires : We implemented all the modules and couldn't be happier. We've been able to cut wasteful labor costs with automated timesheets and by taking advantage of the labor forecasting feature. The software has been incredibly positive for our company and we've started rolling it out to all our locations.

Réponse de l'équipe de SynergySuite

il y a 6 mois

Thank you for the review Simon! Great to hear that using our time and attendance module has helped you cut costs!