Avis clients sur Rotaready

par Rotaready

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Note moyenne

  • Note globale
    4,7/5
  • Facilité d'utilisation
    4,8/5
  • Service client
    5/5

En savoir plus sur Rotaready

Staff rota software that can schedule your rota automatically, with fully integrated time & attendance, cost control and HR.

En savoir plus sur Rotaready

10 avis affichés

Daniel E.
Finance Director
Vente au détail, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/03/2020

"Rotaready Saved My Life"

Commentaires: Outstanding! Making a change in software is always a stress, particularly when the change effects literally every member of staff. Rotaready were there to support us every step of the way during the migration from our old system. Data transfer, training and implementation were all supported by their team. We have been live for over two years and we would not move away from it. Our old system could not provide the functionality we needed, it took ages to turn the data into any meaningful reporting and was time intensive. Staff love the easy of use, from shift swapping to booking annual leave, its all so easy for them. Moving to Rotaready gave us an easy to use system which was quickly adopted by all users, saved us time and money and also allowed us to reduce our operational staffing costs by exposing labour efficiencies. Thanks Roatready - you might just have saved my life!

Avantages: We love the way that the software is so instinctive and simple to use - this goes for our staff and managers, who all adopted it with ease. As managers we love the visibility the product gives is across a range of metrics. Costs, hours used, attendance monitoring and custom reports all make our business easier to run.

Inconvénients: Initially the reporting functionality was quite limited, but the guys at Rotaready have worked hard on this to give a range of standard reports and customisable ones which help to extract useful info from the software which we have used to make operational changes in the business. I know they are constantly working on this aspect of the platform which is great for us.

  • Provenance de l'utilisateur 
  • Publié le 10/03/2020
Samantha R.
Finance Officer
Impression, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/03/2020

"User Friendly"

Commentaires: Customer Service is exceptional. The team are very quick with their response emails. We have yet to come across an issue that cannot be solved. The team have worked tirelessly with us to get our unusual shift patterns to work within the entire company. We have definitely set some challenges for the RotaReady team, and they have come up trumps every time.

Avantages: We use scheduling for our Rota's. Once we got to grips with how it works, it has been a dream to implement, maintain and manage.
We use the HR function and upload all documents into folders designed for us.
Swapping and changing daily rotas is as simple as click and drag.
We are able to add additional pay rates to different shift patterns.

Inconvénients: No fire role call function.
User to be able to cancel holiday.
The ability to amend holiday/time off without cancelling it.
We have to run many different reports to get the information we require before we can run payroll, but that is our unique way of working rather than RotaReady function error.

  • Provenance de l'utilisateur 
  • Publié le 10/03/2020
Jamil H.
Payroll & Productivity Analyst
Hôtellerie, 5 001-10 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 12/03/2020

"Great intuitive product"

Commentaires: Have great visibility of time and attendance, allows us to review operational efficiency. Great product and great team that enhance the product.

Avantages: Easy of set up and use, scalability, integration solutions

Inconvénients: More reporting, change management in rotas - But know there are changes in the pipe line

  • Provenance de l'utilisateur 
  • Publié le 12/03/2020
Kevin K.
Operations Director
Hôtellerie, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 27/04/2020

"Great piece of software with an even better team!"

Commentaires: Rotaready has an incredible customer support & account management team, always really friendly and knowledgeable. They were extremely accommodating during the transition period in changing from our previous supplier and they made each step as painless as possible!

Avantages: The attendance (and sanitisation) feature has seen massive savings for our business, both financially and in terms of time. Understanding the wage percentage has become much more straightforward for our junior managers, some of whom struggled previously with complex Excel sheets.

Inconvénients: I raised it with the Rotaready team that the ability to toggle between sites (rather than going back to HQ each time) would be really helpful. They have taken this on board and it's currently being developed. I think it's wonderful that they not only listen to customer feedback but also value it.

  • Provenance de l'utilisateur 
  • Publié le 27/04/2020
Gareth R.
IT & EPOS Co-ordinator
Hôtellerie, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/03/2020

"Rotaready Review"

Commentaires: Managers are spending less time creating rotas, they can manage employees holiday and availability much more efficiently. Employee engagement is also much better via the app so they can manage their own Holidays and Availability.

Avantages: Incredibly user friendly, Managers can spend more time concentrating on their day to day duties rather than spending hours creating rotas. T&A via both Tablet & Employee Smart Phones Holiday/Availability responsibility is very much given to the employee.

Inconvénients: Initially some reports weren't available but we worked with RotaReady to create new reports which has helped us manage our sales/wage ratios

  • Provenance de l'utilisateur 
  • Publié le 10/03/2020
Nicola H.
HR Representative
Hôtellerie, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 10/03/2020

"Excellent System With a Team Who Take Feedback On Board & Develop Accordingly"

Commentaires: Wage Costing was a huge challenge for us, we now have full control of this and each Head of Department can see and manage their own budget and schedule accordingly. Additionally, an unexpected bonus is that Heads of Department now have easy access to all colleague telephone numbers and the ability to offer out cover shifts to the team at the touch of a button which has made a huge difference to efficiency.

Avantages: We like the fact that the system is intuitive to use and that all of our information is contained in one place. Rotas are simple to create and there are different ways to do this, in order to suit varying businesses or departments. The ability to access the software remotely has also been key, giving Heads of Department the peace of mind to know that they can log in and make amendments and monitor costs when away from the business. Most of all it has given us overall control, excellent reporting detail and the ability to see who is expected where across the whole business. Payroll release has never been simpler!

Inconvénients: The product is so simple to use, I have worked with other Time & Attendance systems which are nowhere near as simple and intuitive as RotaReady. There are some items on our wish list for future development but we've found that if you speak to the team they're always willing to consider developing new features depending on demand.

  • Provenance de l'utilisateur 
  • Publié le 10/03/2020
Paul B.
Finance Director
Hôpitaux et soins de santé, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 10/03/2020

"JMG Review"

Commentaires: again, one system for everything rather than a number of systems doing part of the job that is required and it helps that staff have the system on the app.

Avantages: It's easy to use and it helps that we have everything in one system (Rota, Holidays, absence, clock ins and payroll information.

Inconvénients: Certain elements are a little restricted, these are just little things but the team have helped me to over come any issues we have.

  • Provenance de l'utilisateur 
  • Publié le 10/03/2020
Tania W.
Director
Produits alimentaires, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/03/2020

"Rotaready at Cafe Marmalade"

Commentaires: I introduced Rotaready to my business last August and it has been revolutionary. I did the original set up which at first seemed a bit mind boggling but once you start the process its very self explanatory and Amelia's support was incredible. The good thing about setting the system up yourself means you really get to understand how it all works. My manager used to spend 4 days a month doing rota's which would often not be accurate. The system allows you to create a profile for each employee which takes into account any shifts/ days they are unavailable. Skills staff have or don't have are tracked, pay increases easy to see the history on. Its very user friendly, I highly recommend it.

Avantages: Time saving
Accuracy
Easy to use
Holiday calendars
Easy to update

Inconvénients: Very little, its so easy to use. I do think we probably are not using it to its full potential so maybe a followup site visit would be good to look at other bits on the system

  • Provenance de l'utilisateur 
  • Publié le 10/03/2020
Graeme M.
Operations Manager
Hôtellerie, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/03/2020

"Great!"

Commentaires: The team have been really useful whenever we have requested changes or help using features

Avantages: We gained total visibility and transparency of our numbers. The system is easy to navigate, and therefore easy to explain to new users. More than this, the people behind the software have been great.

Inconvénients: The ability to correctly account for CBS and CC payments, although I realise this is an issue specific to ourselves.

  • Provenance de l'utilisateur 
  • Publié le 10/03/2020
Sandy M.
Director
Hôtellerie, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 11/03/2020

"Issues with Connectivity "

Commentaires: We are happy with Rotaready. Our only issues is the reliability of the tablet and the fact that the system doesn't link up with our till system Clover.

Avantages: It is much easier doing our payroll as it is very easy to pull reports.

Inconvénients: The software is amazing but the tablet in which you use tends to have technically issues on a weekly basis which prevents staff from logging in on occasion.

  • Provenance de l'utilisateur 
  • Publié le 11/03/2020