15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

En savoir plus sur Survio

Maniabilité et contrôle facile | Nombreuses appréciations | Plateforme de questionnaire avec d’excellentes fonctions. Conçue pour tous types de dispositifs mobiles.

En savoir plus sur Survio

Avantages :

Although I'm using only the free trial version, for now, I can see that it's possible to use integration and automation, which can be really helpful.

Inconvénients :

That I gotta pay a monthly subscription just to withdraw my little result.

Survio - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,5
Fonctionnalités
4,4
Rapport qualité-prix
3,9

Probabilité de recommander le produit

8,2/10

Survio a reçu une note globale de 4,5 étoiles sur 5 d'après 566 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (566)

Hélène
Chargée de communication (France)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Un logiciel qui ne tiens pas ses promesses

1,0 il y a 3 ans

Commentaires : Mauvaise. Je ne recommande pas.

Avantages :

Mon expérience est telle que je ne sais plus quoi dire de positif sur Survio

Inconvénients :

Problème de responsive (pas adapter au téléphone ...) les images on un concourt qui ne s'enlèvent pas quand on a un fon transparent, difficulté de comprendre quelle fonctionnalité on à le droit, titre qui ne se centre pas si on n'utilise pas de logo... résultat : une preview qui ne ressemble plus à notre plan de travail. Impossible de faire une graduation sans l'option des "points" à utiliser (pour ça il faut payer encore plus). Pour avoir un rendu qui est lent, non responsive, et cher.

Réponse de l'équipe de Survio

il y a 3 ans

Hello, Thanks for your feedback, we would like to contact you from our support email to see how can we solve your problem. We would like to know what was the issue with your results so we can help you with that. Please write us to: support@survio.com and we will take care of you. Looking forward to hearing from you soon! Kind regards,

Lola
Responsable Social Media (France)
Immobilier commercial, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Arnaque.com

1,0 il y a 3 ans

Avantages :

Un logiciel qui m'a vendu du rêve avec de multiples fonctionnalités, payantes évidemment.

Inconvénients :

J'ai choisi ce logiciel pour faire un questionnaire pour mon mémoire de fin d'études. J'avais besoin de plusieurs fonctionnalités pour atteindre mes objectifs. Donc j'ai pioché dans mon petit budget d'étudiante pour pouvoir m'offrir le meilleur de ce site. Résultat ? J'ai payé 60€ pour des fonctionnalités banales, un questionnaire non responsive et un affichage de photo complètement merdique. 60€ vous vous rendez compte ? Je suis étudiante en Marketing Digital, donc je sais que ce genre de problème peut être évité par le service marketing de la société, ce n'est pas normal de vendre des formules aussi cher pour un résultat aussi médiocre. Bonne continuation

Réponse de l'équipe de Survio

il y a 3 ans

Hello, Thanks for your feedback, we would like to contact you from our support email to see how can we solve your problem. We offer student discounts and we would like to know what was the issue with your results so we can help you with that. Please write us to: support@survio.com and we will take care of you. Looking forward to hearing from you soon! Kind regards,

elise
Student (Belgique)
Services à la personne et aux familles, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Avis en français

4,0 il y a 4 ans

Commentaires : j'ai par mégarde informé la mauvaise adresse mail lors de mon inscription, le lendemain je n'arrivais plus à me connecter.
Heureusement le site a un service d'aide en ligne très efficace, en discutant par mail avec une Francophone, mon problème fut résolu en 4 mails et 25 minutes

Avantages :

Le site a une très belle esthétique, il est bien traduit en Français et en Néerlandais ce qui rend son utilisation simple

Inconvénients :

Malheureusement le sondage ne peut récupérer que 100 résultats en version Free, cela est fort peu et payer 25€ pour 1 mois me semble fort cher payé pour atteindre les 1000 résultats. Heureusement si on ne prend pas de compte premium avant de lancer le sondage, les résultats dépassant les 100 réponses ne sont pas perdus, ils restent consultables après payement de la version premium

Réponse de l'équipe de Survio

il y a 4 ans

Thank you for your comments Elise, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.

Sandra
Groupe de travail (Suisse)
Recherche, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Enorme déception

1,0 il y a 3 ans

Avantages :

Je suis si déçue que je ne parviens pas à trouver de points forts.

Inconvénients :

Une telle déception, le prix de l'outil a passé du simple au double en 1 année sans aucune amélioration dans les fonctionnalités. De plus, l'abonnement s'est renouvelé tacitement et les frais déduits automatiquement de ma carte de crédit sans aucun rappel. Ce sont des pratiques malhonnêtes.

Réponse de l'équipe de Survio

il y a 2 ans

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Mélissa
étudiante (France)
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

bon logiciel

5,0 il y a 3 ans

Avantages :

c'est un bon logiciel pour traiter des données

Inconvénients :

le fait qu'il soit payant et qu'on ne puisse garder les données plus longtemps en mode essai

Réponse de l'équipe de Survio

il y a 3 ans

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Nicolas
Conseiller immo (France)
Immobilier, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Survio est simple et efficace

5,0 il y a 6 mois

Avantages :

L'ergonomie est très bien pensée, la facilité d'utilisation et la fluidité sont au rendez vous

Inconvénients :

Difficulté de compréhension concernant les retours de rapport en temps réel

Nela
Nela
student (Tchéquie)
Utilisateur LinkedIn vérifié
Enseignement supérieur, 10 000+ employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées précédemment :

I recommend choosing Survio as your questionnaire

5,0 il y a 3 ans

Commentaires : For my master thesis I was considering many questionnaire platforms, but Survio won the competition.

Avantages :

It's easy to use, it has simple design and compared to other such platforms it's cheaper. They also offer student discounts.

Inconvénients :

I missed question logic in the free version.

Réponse de l'équipe de Survio

il y a 3 ans

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Survio review

4,0 il y a 3 ans

Commentaires : My experience with Survio is very good.
I usually manage to figure out what I want when proposing surveys

Avantages :

it's easy to use based on user experience easy to carry out new surveys easy to choose the type of question to ask

Inconvénients :

It just allows only 1 filter. sometimes it is unstable, versions are not saved or changes that are made are lost at other times try to design more complex functions, such as selecting variables and of those selected variables perform a preference ranking

Réponse de l'équipe de Survio

il y a 3 ans

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Matthew
Advocate (Canada)
Ressources humaines, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Survio work

5,0 il y a 2 mois Nouveau

Avantages :

Helps us learn more on how we can improve and any other suggestions etc

Inconvénients :

Not applicable it’s amazing and we love to use Survio

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits alimentaires, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Survio is the absolute best.

3,0 l’année dernière

Commentaires : My experience is absolutely great.

Avantages :

I like that I can use this software to improve and better myself.

Inconvénients :

Everything is great thus far. No problems whatsoever.

Beata
Project Manager (Hongrie)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Really good service

5,0 il y a 3 mois

Commentaires : I'm using Survio for my Masters degree thesis. I like it so far; it supports several different question types, is easy to use, and looks way more professional than using G's product. It was a bit surprising that you have to upgrade from the free version even for the most basic data export, but you can do it temporarily, and if you consider that, the price for a few months is quite reasonable for this quality and is worth it.

Avantages :

The ease of use and the overall view of the survey from the participants' points of view.

Inconvénients :

I couldn't find normal Likert-scale type questions. There is only either the semantic differential scale or the rating where you have to divide points, no simple rating scale, but star rating can do the job after all. It also would be a nice feature to have subquestions so you could group the similar questions (like several star-ratings) under one main question to improve the experience of the survey participants.

Jaqueline
Student (Allemagne)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Survio is easy to use

5,0 il y a 2 mois Nouveau

Avantages :

It is easy and self-explanatory to create a survey.

Inconvénients :

I don't like that the data export ist not for free.

Nastja
Student (Allemagne)
Hôtellerie, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Everything good

5,0 il y a 2 mois Nouveau

Commentaires : However, the pros outweigh the cons. It is great to use for my survey for my thesis.

Avantages :

It is very easy to use and understand as well as to customize the questions.

Inconvénients :

The layout is not fully customizable. Hard to foresee mobile version of the survey, e.g. it is hard to comprise that all words are not separated weirdly either on the computer or the mobile phone, one is always not correct.

Tanja
Student (Allemagne)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Experience with Survio

5,0 il y a 2 mois Nouveau

Commentaires : I'm very content with my experience with Survio.

Avantages :

The ease of use by creating a new survey and the appealing design.

Inconvénients :

I did by now not find something unappealing about Survio.

Jessica
Administrative assistant (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Survio, gets the job done.

3,0 il y a 2 ans

Commentaires : Overall my experience with survio was a good one I was just looking for something with a little more to it.

Avantages :

This is a very basic software with no bells and whistles. Very good for beginner.

Inconvénients :

I like a software that challenges me and adds new dimension to what I'm trying to do in polling my staff as well as patients this software is bare minimum very basic cable nothing special but a good software for a beginner.

Tabea
Personalwesen (Allemagne)
Urbanisme et architecture, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good tool for creating surveys

5,0 il y a 2 mois Nouveau

Avantages :

Very simple and intuitive operation, very simple design of questions and answers

Inconvénients :

Price categories were not initially obvious

Ondřej
Director (Tchéquie)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées précédemment :

Survio for non-profit organizations - art cinema

5,0 il y a 3 ans

Commentaires : Our team in Kino Varsava z.s. has experience with Survio free version from several non-profits organizations and other projects.
We want to use the bussiness version now for our project "Let´s go to Cinema", that allows great logic rules structure, branding and PDF, PPTx, DOCx exports.

Avantages :

Free version of Survio, we have experience with, provides enough functions for making simply questionnaires, for non-profit sector great point to start with. It is very intuitive and easy to use. We like the user friendly design and easy integration.

Inconvénients :

Nothing, maybe that the logic rules structure is not in the free version of Survio.

Réponse de l'équipe de Survio

il y a 3 ans

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Jana
student (Tchéquie)
Gestion de l'enseignement, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Survio as an easy (even unpdaid) tool to create and manage surveys

4,0 il y a 3 ans

Commentaires : I like using Survio, it has so far all the features that I need.

Avantages :

Easy creation of the questionnaire, ability to use some of the presets. Easy to navigate when creating the survey and its questions. Possibility to choose different types of questions. Possibility to write the title page, divide the questions into different sheets which makes it more organized. Easy to share the link of the survey with others. Possibility to set the language which is very helpful if you need to create a survey for an audience from abroad. You can choose from different background types so the survey can be comfortable for any audience. Easy way how to interpret the results of the survey - in the unpaid version there is no possibility to download the data into any format, you can preview them only as an image. But in the paid version you can also download the data as PDF, Excel, CSV file and much more which makes it very easy for managing large sets of data. You can also choose from different types of interpreting the data, such as which kind of graph you would like to use, which set of colors and you can also leave or delete the numbers in the graph.

Inconvénients :

The limited capacity of responses (in the unpaid version you can get only 100 responses) and also limited tools. In the unpaid version, it´s not possible to download the data set in any way, you can only preview it as an image (but again it doesn´t even allow to download the image, so you can only do a screenshot). It would be great to download the image at least. Also, as a university student, I would highly appreciate if there would be some kind of partnership between universities and the Survio company in order to receive a student discount given to the fact that students use this tool very often and therefore they also spread awareness of this company and its services.

Réponse de l'équipe de Survio

il y a 3 ans

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

stacey
sales manager (R.-U.)
Impression, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Easy to use

5,0 il y a 3 ans

Commentaires : Easy to use, customer service was excellent and came back to me promptly with any questions i had. Would definately recommend to friends and colleagues!

Avantages :

It was extremely easy to use. Navigation tools were fantastic, and the layout of the statistical analysis was excellent!

Inconvénients :

The fact it isn't clear about the additional costs when wanting extra information. By the time i had submitted and sent my review i realised you had to pay for statistical analysis. This shouldn't be advertised as "free" because it isn't. Probably 90% of people do questionnaires for a statistical analysis.

Réponse de l'équipe de Survio

il y a 3 ans

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Albert Jan
BA (Pays-Bas)
Institutions religieuses, Auto-entrepreneur
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Very convenient and easy to use

4,0 il y a 6 ans

Commentaires : Do a good research for my study in a very easy way. Survio helps with conducting a survey and offers useful tools for analyzing the results.

Avantages :

A very useful website to quickly put together a nice survey. Through a simple link or even a QR code you can invite respondents to participate. After respondents have submitted their answers, Survio has very nice and useful tools to analyze the results. You can easily apply your own filters to generate even more specific results.

Inconvénients :

It is only a pity that the possibilities (eg to export results) in the free version are rather limited. The premium services are not cheap and can only be purchased annually.

Réponse de l'équipe de Survio

il y a 6 ans

Hi Albert, we really appreciate your review. It is long and nicely written. As we try to explain value of Survio - our competitors do not have reports and exports we have, or they are more expensive. We are working on new updates to bring you higher value. By the end of the year there is going to be a big update you will love. I am sure! Have a nice day Ondrej (Survio team)

Milada
Administrator (Tchéquie)
Vente au détail, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Friendly environment for questionnaire preparation

5,0 il y a 4 ans

Commentaires : Survio offers the necessary features and allows basic interviewing. Very good for introductory also for advanced projects.

Avantages :

The best feature is the variety of question types and a very friendly environment for questionnaire preparation.

Inconvénients :

The not very nice features are: 1. very narrow appearance of the questionnaire on the screen, so the question and options for answers are many times divided into many rows 2. The limit for the length of the wording of the question is very low for social science research, esp. for psychologists.

Réponse de l'équipe de Survio

il y a 4 ans

Thank you for your review Milada, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Jane
Head of Laboratory (Russie)
Enseignement supérieur, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good app

5,0 il y a 4 ans

Commentaires : Marketing research
Using in education of students
Collected feedback

Avantages :

I like most interface and simple reporting

Inconvénients :

I like least Price in rubbles and there are not som options

Réponse de l'équipe de Survio

il y a 3 ans

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Mária
Thesis (Slovaquie)
Enseignement supérieur, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

I am really happy about Survio website. Its a big help for my thesis about sport medicine. Thanks

5,0 il y a 4 ans

Avantages :

Survio is very smart and good form of making interview for my thesis.

Inconvénients :

I have only great experience with Survio.

Réponse de l'équipe de Survio

il y a 4 ans

Thank you for your review Maria, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.

Haris
Student (Pays-Bas)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very easy to use and powerfull results charts.

4,0 il y a 7 ans

Commentaires : Very handy tool for students to use for research. I have used this tool for both my thesis as other school related projects. It's very easy to use and the results are very well displayed in your own preferable graphs. The only thing I missed in this thool was the ability to let the responders choose a language in which they would like to have a survey in. Other than that Survio is a great research tool that i personally recommend to everyone! not only students!

Avantages :

The ease of use and the survey possibilities. You have a lot of other survey tools, but this one is hands down the easiest to use. The fact that you can do researches on the free version says alot.

Inconvénients :

The only thing that i missed was a feature that i could insert multiple language surveys to one survey (it's hard to explain). That was the only thing that i really missed. Other than that it's a very good tool.

Réponse de l'équipe de Survio

il y a 7 ans

Hello Haris, thank you very much for your feedback and new features suggestions. That is what we need to hear from our customers. Stay in touch, keep using Survio - a lot of news is on the way :-) Have a nice day. Ondrej (Survio team)

Alžběta
project coordinator (Tchéquie)
Gestion d'organisme à but non lucratif, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Survio review

5,0 il y a 6 ans

Commentaires : Survio made my work easier - happy to use it!

Avantages :

Easy to use, great technical support, various types of questions enable user to make really relevant questionnaire.

Inconvénients :

Some of the types of questions coul be more "sophisticated". It would be useful if "no answer" in one question could automatically redirect the questionnaire to selected question.

Réponse de l'équipe de Survio

il y a 4 ans

Dear Albta, Thank you very much for your evaluation. We are glad you were satisfied with the tool. We always try to improve our tool. Good luck with your surveys. Your Survio Team