Audit management Desktop/IOS App

Publié le 12/03/2019
Cooper R.
Corporate EHS
Entreposage, 5 001-10 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
3/5
Note globale
4 / 5
Facilité d'utilisation
2 / 5
Fonctionnalités
3 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: My companies overall experience with ProcessMAP is not negative by any means. The challenges come form the app version and seeing the information translate the the desktop version. The information is portrayed different if you can find it in the system. If we excluded the app, ProcessMAP's functionality on the desktop is well developed and can drive great change with your organization!

Avantages: ProcessMAP provides a system that is glitch free. I have had pain points with getting systems up and running with past companies I've partnered with in the past. ProcessMAP provides a full service team that provides good customer care through the transition phase. The ProcessMAP tool allows you too take your EHS program to the shop floor level team members. It allows for everyone at your facility(s) to be aligned on metrics, standards and best practices for your company.

Inconvénients: The ProcessMAP app for IOS and android is not very developed as of today. They are making improvements twice a year to ensure they are getting up to par with the rest of the competitors but it can create challenges in today's markets. Most of the difficulties with finding information, entering information have come from the app version. If anything, I feel an app is the most utilized function of an EHS program when talking about auditing and inspections.

Réponse de l'éditeur

envoyé par ProcessMAP le 26/07/2019

Thank you Cooper, for your appreciation and the feedback to further enhance our mobile capabilities! Your inputs will help us improve the experience for all our customers by continuously bringing in new capabilities and innovation to the platform.

We truly appreciate you taking the time to share this helpful response. Thank you!

Would not recommend.

Publié le 06/08/2019
Samantha C.
Risk Management Analyst
Matériaux de construction, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
1 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
3 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We aren't solving any business problems. Process Map continues to reject what we need as not possible without other solutions.

Avantages: We were sold on Process Map because it had all of the features we needed in one place - LMS/Claims/Audits.

Inconvénients: It is terribly confusing. There are so many back end fixes, etc. You need a full time person to be an administrator at your company, a SME. Otherwise, it is beyond frustrating and unusable.

Great Product Overall

Publié le 22/07/2019
Kirby M.
Training Officer
Produits chimiques, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The Incident Management System is set up well to get to the root of problems and assign action items to prevent the problems in the future and track the action items to completion.

Inconvénients: The system can sometime not be flexible enough for our needs (more incident categories)

Réponse de l'éditeur

envoyé par ProcessMAP le 25/07/2019

Thank you Kirby, for your kind words and feedback! Feedback like this helps us constantly improve the experience for all our customers by knowing what we are doing right and what we can potentially improve up on.

We truly appreciate you taking the time to share this helpful response. Thank you!

Great Dashboards

Publié le 15/03/2019
Utilisateur vérifié
Regulatory, Safety & Environment Technician
Pétrole et énergies, 51-200 employés
Temps d'utilisation du produit: Version d’essai gratuite
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
3 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I'm sure the system itself is great but their customer service needs improvement.

Avantages: The dashboards are fantastic. They go beyond just line, bar and pie charts. Easy to change up the dashboard. Has a feel like pivot table charts but look great. Reasonably priced.

Inconvénients: Condescending sales and on boarding team. I couldn't move past the demo. If I was treated that way as a Manager I couldn't risk my employees being exposed to that.

Réponse de l'éditeur

envoyé par ProcessMAP le 26/07/2019

Hello,

Thank you for sharing your feedback with us. We sincerely regret that we couldn't provide the expected level of experience.

We hope you will give us another chance to work together, in future!

It can be a good tool to support the management of prevention of events and losses

Publié le 21/06/2018
Yaroslav G.
Tecnico de Seguridad Laboral
Temps d'utilisation du produit: Version d’essai gratuite
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It allows us to have at our disposal the statistical information of accidents when required.
Facilitates the task of analysis and presentation of information

Avantages: First of all this manufacturer of programs, has 16 years in the market, being used in more than 100 countries, being available in several languages.
Allow reliability and security in the safekeeping and handling of information.
Allows technical support by the manufacturer.
It allows the integral management of information, both from mobile terminals and PC's

Inconvénients: It is a program in my opinion expensive, you can get a DEMO but by contacting the manufacturer.
The program only handles standards of the OSHA standards.

Its a good software that we may need to procure in the future

Publié le 26/01/2017
Leonel H.
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
3 / 5
Rapport qualité-prix

Commentaires: Its one of the complete features of the QHSE software. Wish i can get some more detail information of the product compatibility, Licence and pricing as well as any other related information such as Maintenance etc, as well as procurement and Installation process of this software would be great.

Good

Publié le 18/05/2016
Ashwin K.
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
4 / 5
Support client
Rapport qualité-prix

Commentaires: Easy to use ,Good software product for mid sized organizations.