Avis clients sur Route4Me

Responsable Logistique

Commentaires : Globalement satisfaisant et agréable à utiliser.
Le regroupement des adresses est très agréable.
Les adresse final arrive quelques fois sur un lieux inexistant.

Avantages :

La simplicité de l'utilisation et facilité d'adaptation du logiciel.

Inconvénients :

GPS par défaut pas claire par rapports à Google MAPS. Mauvaise lisibilité des notes, Il faudrait avoir un aperçu de la photo après la validation. L'optimisation géographique, le passage devant plusieurs fois devant la même adresse par exemple.

Route4Me est une solution de gestion de tournées de livraison

Commentaires : Route4Me est une solution de gestion de tournées de livraison populaire qui convient particulièrement à vous de transport et de logistique. Avec sa capacité à optimiser les itinéraires de livraison et à suivre les véhicules en temps réel, il peut aider les entreprises à réduire les coûts de transport tout en améliorant la qualité de service.

Avantages :

Route4Me est une solution de gestion de tournées de livraison qui offre une multitude de fonctionnalités pour planifier, optimiser et suivre les itinéraires de livraison. particulièrement offre la flexibilité de la solution, qui permet de personnaliser les itinéraires en fonction des contraintes spécifiques de chaque livraison.est connu pour sa fonctionnalité de suivi de livraison en temps réel, qui permet de suivre la position des véhicules en temps réel et de recevoir des alertes en cas de problèmes.

Inconvénients :

j'ai constaté que ce logiciel a des limitations dans la fonctionnalité de planification. cela peut être atténué par l'utilisation de fonctionnalités avancées de personnalisation et d'intégrations tierces

Amazing time saver! Have been using with other companies I worked for. It's a must have!

Avantages :

Ease of use and connects to my GPS app. Finds all the stops I need to visit accurately. I like the weekly report you send as well.

Inconvénients :

I'm a big fan...hard to find anything I don't love about it. I wish the non mobile version were more affordable

Good tool

Commentaires : Good

Avantages :

The way we add and conform the route.Clear view and contrasted colors.

Inconvénients :

Not always clear how to proceed. Do we need a tutorial....?

Route Planning

Commentaires : Fantastic product. It greatly reduces time coordinating meter reading schedules for our utility needs.

Avantages :

Ease of route planning which provides a live tracking mechanism via the user platform. Great to exchange data between drivers and platform users.

Inconvénients :

Sometimes UK postcodes are not recognized

Technical support and customer follow through terrible

Commentaires : Create routes to pickup our students from home and deliver them to school in the morning. Was hoping to cut route times, pickup more students at their homes, and reduce bus operating costs. Then in the afternoon take the students back home.
I was never able to complete this task with the software, as it appeared some of the features of the software once enabled did not function. Mainly no U Turns allowed. the routing continued to plan and optimize a route showing the our 40 foot school buses making U turns on narrow two lane country roads, with place to turn around. It did the same U turn in our city areas as well. Where the city streets were did not have turn arounds, and could not be pulled into residential driveways.
I feel the software MIGHT have been able to work for us, but the follow through of their technical department was so poor, I was unable to get their assistance during a demo of the product, to ask questions or learn the features of the product.
I spent over 30 hours of my time working with the trial on my own, trying to get far enough that with their assistance I would have a working solution to my routing challenges. It seems to be a complete waste of time.

Avantages :

Looked like good value, and ease of use.

Inconvénients :

Technical support. Some features could not be made to work. Was promosed a demo period during my free trial, to help set up our routes, and understand the features of the software. To insure that I was able to be up and running before the end of my 7 day free trial. I was promised the demo daily, and it never happened. I actually had three appointments for the demo. The first was never confirmed. The second didn't happen until after the trial was over, and they forgot to extend the trial first, so it was delayed while the extended the trial. The third was then rescheduled, and the team never called. Not to start the demo, not to cancell or reshedule the demo again. They did not call at all. Now 2 days later, they have still not called. The only thing that worked real well, was there auto response email, and a daily auto email with ideas on why their software was helping so many companies.

Good for Realtors!

Commentaires : Overall I've had a good experience, and I'm glad to be using this product.

Avantages :

I like being able to see arrival times and departure times to stay on track with my clients. I also like to be able to print them a copy of our route, so they know what to expect.

Inconvénients :

I was initially frustrated by the time zone issue, but [SENSITIVE CONTENT] helped me fix it, so now I have no issues. I can use the software as intended without any issues.

Saves you time and money

Avantages :

Easy to use, I use the microphone on my smartphone to input the addresses which makes it easier. The app puts all my stops in order, Once you get used to it, it's second Nature.

Inconvénients :

You must hit the microphone button for each entry I wish they'd streamline that aspect. If they can figure a way to Get it to automatically move on to the next entry without hitting several buttons it would be far more Valuable to me!

Great service

Commentaires : Gets me around easy

Avantages :

Easy and clear gers me to everywhere fast and good

Inconvénients :

N/a don't have any thing more to say so it's good

Best Route planner around.

Avantages :

Ease of use. Any issues or questions quickly dealt with.

Inconvénients :

So far I haven't found anything that is an issue to use.

Excellent

Commentaires : Very good

Avantages :

Good app to connect with all divicesIntegration with other products

Inconvénients :

Some time to connect with my car . Easy of use .

Easy to to set up and use

Commentaires : very good.

Avantages :

The easy route planning tool is great. Saves a lot of time vs using Google Maps only.

Inconvénients :

I do find any features negative in this product.

Not Sure Navigating

Commentaires : Very unsatisfied with this system.

Avantages :

Too complicated to enjoy the features. All of my team members highly recommended this as the best thing ever.

Inconvénients :

The automated voice was very annoying. Too loud. Not accurate at all. Confused

Route 4 Me is essential to curbside composting businesses. It's easy to use and integrates easily

Commentaires : We are able to communicate well as a team about routes, and there is rarely anything that slips through the cracks. Makes us efficient for sure. Our haulers get paid by the stop, so it's easy for them to switch stops around so they can make more money.

Avantages :

I like the list of routes, the cloud-based backbone, and multiple user feature. It's easy to replicate and re-name routes, and easy to integrate with Waze.

Inconvénients :

I love this software and above that it gets too expensive for a small company. A calendar feature that integrates with Google would be extremely helpful. The integration with Waze is perfect, however the Route4Me directions don't work at all. Because of Waze you don't need them though. I don't like that you can't do automatic routes every week, they need to be replicated and re-sent, but it's not a big deal. The pricing structure seems to place value on a handful of large clients rather than scaling up with many smaller clients; there's no way that smaller companies can afford this software over /month. I can't imagine running this business without it though so we make room for the expense somehow!!!

Worth Over $100,000

Commentaires : The customer service is 20 out of 10. Close to the best in any business (mine is good too :-) but I would say they are the Cadillac of any service team I have been around.

Avantages :

I can have a route up and running in minutes. My routes change often during the day. With a click of a (+) add address I can add as many as I want. Optimization for the least amount of gas, millage and time. I can copy paste from an excel sheet.

Inconvénients :

Really, I have nothing to report negative, really. I am grandfathered in to a 50.00 month plan now I understand it is more.

Often times does not load

Avantages :

Then when it comes in wanting to use it or needing to use it it doesn't load. You do everything in your power and ability to make it happen and it's just does not load. Often times this app just does not open up. When I contact customer support they are very very big and not really helpful. I used to love it when I used to be able to communicate with the owner directly of this app of course that was a few years ago before he went big and sold the company but it was a much more intimate experience on your issues were addressed immediately

Inconvénients :

When it doesn't load and you don't know what to do.

Great time-saver that's easy to use

Avantages :

The route optimization feature has saved my organization so much time when it comes to planning routes for our home-bound deliveries. It has allowed us to organize our deliveries in a way that is easier and more manageable for our volunteer drivers.

Inconvénients :

Occasionally when using Route4Me, I will need to input the excel file twice because the app will miss a route due to an input. For example if I put 10 routes with a max of 10 deliveries on a route, it will give 10 routes with 9 deliveries on each route and another route for "Unrouted Destinations"

Great for small businesses, easy to use at sensible cost

Commentaires : Really good so far

Avantages :

i really like to instant access to online support- always there and really helpful

Inconvénients :

to get full use of the software I need to have more drivers and use the desktop features where i can track drivers - at the moment were simply using it on mobile phones, but it does work great! Its a little frustrating to not be able to load up files of addresses to Favorites or Addresses, but guess this could happen with the desktop version?

Thank you Route4Me!

Commentaires : Through Route4Me's generosity, 'GotLunch! Laconia' was able to use their routing program to help deliver summer lunches to poor children in Laconia, NH this past summer. It made a huge difference on so many levels. "GotLunch! Laconia" is an all-volunteer organization that provides lunches to hundreds of children in Laconia, NH each week while school is out. These are kids that qualify for free and reduced lunches during the school year but whose parents do not have the means to provide truly healthful lunches during the summer months when school is out. Drivers deliver a shopping bag of properly selected and packed foods each Monday to every home. "GotLunch! Laconia" is a year-long effort culminating with these summer weekly deliveries. Prior to using Route4Me, routing was organized mostly by hand, was incredibly time consuming, often with inefficient drive routes sometimes creating delivery confusion. I served as a volunteer driver and had become so frustrated myself doing these deliveries during the summer of 2015 that I went in search of a solution and found Route4Me. Another benefit of using Route4Me is the computer interface that is now possible with the IT programs used yearlong to create and manage deliveries as well as all other aspects of the program. Thus the workload of the individual responsible for this aspect of the operation has been reduced considerably.

Once again this summer I served as a volunteer driver and can attest to the gratitude that all these kids and their parents' have in receiving their lunches. And the routes provided to drivers were now clear, logical and efficient allowing for proper delivery of lunches.

Philip A. Streifer, PhD
Volunteer
pstreifer@gmail.com

Avantages :

Ease of use; comprehensive functions, bottom-line - it works!

Inconvénients :

Nothing.

Route Maximization

Commentaires : The app gives me the ability to reduce my drive time to each client. It allows me to spend more time with each client by giving me the fastest time between locations.

Avantages :

Saves me time on getting each client by maximizing time between locations.

Inconvénients :

The notes section could be improved to allow cut and paste and to edit existing notes.

Latest version is far less useful than previous version

Avantages :

Best tool I've found, so far or planning, organizing and managing hotshot pickups and deliveries. Allows user to see how additional stops can be inserted into route plan

Inconvénients :

Latest version has way too many pop up screens that are distracting, annoying and time wasting. Scrolling when necessary to manually add and resequence is stops is too ackward

Took the guess work out of service and delivery

Commentaires : Freed up the daily, mundane grind of taking my established client base and "working in" client one-off's. It also allows me to better track driver productivity to see if either they aren't actually as busy as reported or over worked in which I can make the business decision to bring on another driver either full-time or over flow.

Avantages :

Very easy to upload my client base and fins the best order of my service stops. It actually showed my "unbalanced" routes and where I could improve in scheduling as well as showed me a lapse in driver reported mileage and excess time per stop.

Inconvénients :

Some functionality for back-end processes like auto invoicing as well as automatic dispatching were still easier to do by hand.

User of Route4Me

Commentaires : its been a handy great tool to have

Avantages :

puts my routes in order from closest to furthest

Inconvénients :

I am not techy it can be a little confusing but after a while I got it

Useful but could use improvement

Commentaires : Whatever my issues are, the customer service is great. I text, call and email with their support team all the time. They're always available to address whatever I'm working through.

Avantages :

The best part is the routing. I enter my customers and Route4Me does the rest. Also, I upload my CSV file of customers and it's easy enough to get everyone on a regular schedule.

Inconvénients :

There are issues with the automated email notification not working which causes us to invent work arounds and extra work.

Responsive, feature-rich and backed by good customer support

Avantages :

Simplicity - Look and feel + ease of use Features - Not too many or too little Performance - Fast, responsive website Support - Personalised and caring

Inconvénients :

Limited payment options. - I would have loved to have payment via invoice or via re-seller